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Ministry of Personnel, Public Grievances and PensionsGovernment of India

ANNUAL REPORT2014-15

Ministry of Personnel, Public Grievances and PensionsGovernment of India

ANNUAL REPORT 2014-15 3

CONTENTS

List of chapters Page Nos.

Vision and Mission 5

Executive Summary 6

DEPARTMENT OF PERSONNEL AND TRAINING 6

1 Overview 9

2 Major initiatives during the year 15

3 Personnel Policies 27

4 Reservation in the Central Government services 51

5 Cadre Management 59

a) Indian Administrative Service (IAS) 59

b) Central Secretariat Service (CSS) 66

c) Central Secretariat Stenographer Service (CSSS) 69

d) State Reorganization 71

6 Senior Appointments under Government of India 75

7 Training Policy and Programmes 81

8 Training Institutions 91

9 Administrative Vigilance Division 109

10 International Cooperation 119

11 Central Bureau of Investigation 123

12 Joint Consultative Machinery 135

13 Administrative Tribunals 139

14 Staff Welfare 145

15 Right to Information 159

16 Result Framework Document (RFD) 165

17 Progressive Use of Hindi in Official Works 173

18 Financial Management 177

ANNUAL REPORT 2014-154

DEPARTMENT OF ADMINISTRATIVE REFORMS AND PUBLIC GRIEVANCES

183

19 Administrative Reforms 189

20 Public Grievances 193

21 Organisation and Methods Division 201

22 E-Governance 203

23 International Exchange & Cooperation (IE&C) 207

24 Documentation and Dissemination Division (D&D) 215

25 Hindi Section 221

26 DEPARTMENT OF PENSIONS AND PENSIONSERS’ WELFARE 223

ANNEXURES 233

27 Department of Personnel and Training 235

Annexure I – Incumbency Position of Under Secretary level Officers and above in DoPT

235

Annexure II – Results Framework Document for the year 2013 – 2014 238

28 Department of Administrative Reforms and Public Grievances (DARPG) 244

Annexure III – Organisational Chart of DARPG 244

Annexure IV – Incumbency position of Under Secretary level officers and above in DARPG

245

Annexure V – Prevention of Sexual Harassment of Women at Workplace 246

Annexure VI – Welfare of SC, ST, OBC and Person with Disability(PWD) 247

Annexure VII – Results Framework Document for the year 2013 – 2014 248

29 Department of Pensions and Pensioners’ Welfare 252

Annexure VIII – Organisation Chart 252

Annexure IX – Incumbency Position of Group ‘A’ officers in D/o PPW 253

Annexure X – Results Framework Document for the year 2013-14 254


Ministry of Personnel, Public Grievances and Pensions

Department of Personnel & Training

Vision

To create an enabling environment for the development and management of Human Resources of the Government for efficient, effective, accountable, responsive and transparent and ethical governance.

Mission

Development and management of government personnel by attracting the best talent, providing excellent career advancement opportunities, encouraging competence and innovation, adopting a dynamic framework of personnel policies and procedures, ensuring capacity building at all levels, inculcating and supporting a culture of transparency, accountability and zero tolerance of corruption in public affairs, and institutionalizing a system of continuous and constructive engagement with stake-holders to make the public services in India more efficient, effective, accountable and responsive.


EXECUTIVE SUMMARY

The Ministry of Personnel, Public Grievances and Pensions is the nodal Ministry responsible for personnel matters, especially in respect of issues concerning recruitment, training, career development, staff welfare and the post retirement dispensation. The Ministry also works towards promotion of responsive, people-oriented and modern administration. The Ministry comprises three Departments:

(i) Department of Personnel and Training (DoP&T)

(ii) Department of Administrative Reforms and Public Grievances (DARPG)

(iii) Department of Pensions and Pensioners’ Welfare (DPPW)

DEPARTMENT OF PERSONNEL & TRAINING

Various wings of DoP&T are as under:

Establishment Officer’s (EO) Wing

Services & Vigilance (S&V) Wing

Establishment (Estt.) Wing

Training (Trg.) Wing

Administrative Tribunals & Administration (AT&A) Wing

The Establishment Officer’s Wing deals with and matter relating to senior appointments under the Government of India requiring approval of the ACC.

The Services & Vigilance Wing handles matters relating to Cadre Management of All India Services and acts as the nodal agency in the arena of vigilance and anti–corruption.

The Establishment Wing is responsible for framing and revising rules and regulations regarding service conditions of the employees and personnel policies of the Central Government employees other than All India Service Officers. This wing also handles the work related to Cadre Restructuring in respect of the other Central Services.

The Training Wing acts as the nodal agency for training of Government functionaries and is primarily responsible for formulating policies with regard to training.

The Administrative Tribunal and Administration Wing deals with the matters related to Cadre Management of the Central Secretariat Service, Central Secretariat Stenographers Service and the Central Secretariat Clerical Service. This wing, in addition to governing the implementation of


RTI Act, also handles the administrative matters relating to the Administrative Tribunals, Central Information Commission, State Reogranization, Welfare Activities for benefit of the employees, and Reservation Policy of the Government.

The Department of Personnel & Training also handles the administrative work relating to the following Institutions: -

Union Public Service Commission

Central Vigilance Commission

Lokpal

Central Administrative Tribunals

Central Information Commission

Central Bureau of Investigation

Staff Selection Commission

Public Enterprises Selection Board

Lal Bahadur Shastri National Academy of Administration

Institute of Secretariat Training & Management

DEPARTMENT OF ADMINISTRATIVE REFORMS & PUBLIC GRIEVANCES

The Department of Administrative Reforms and Public Grievances is the nodal agency of the Government of India for administrative reforms as well as redressal of public grievances relating to the States in general and those pertaining to the Central Government agencies in particular. The Department endeavours to document and disseminate successful governance practices by way of audio-visual media and publications. The Department also undertakes activities in the field of international exchange and cooperation to promote public service reforms. There are 7 Divisions in the Department namely Administrative Reforms, Organization & Methods, E-Governance, Documentation & Dissemination, International Cooperation, Administration & Coordination and Public Grievances.

DEPARTMENT OF PENSIONS AND PENSIONERS’ WELFARE

The Department of Pension & Pensioners’ Welfare was set up in 1985 as part of the Ministry of Personnel, Public Grievances and Pensions to formulate policy and coordination of matters relating to retirement benefits of Central Government employees (Civil, Defence and Railway Pensioners).


1.0 The Ministry of Personnel, Public Grievances and Pensions acts as the formulator of policies pertaining to recruitment, regulation of service conditions, and deputation of personnel besides advising all organisations of the Central Government on issues pertaining to personnel management. The organisational chart of the Department is at subsequent page.

Major Initiatives/Achievements (Chapter 2)

1.1 Major Initiatives/Achievements during the period April 2014 - March, 2015 have been brought out in Chapter 2.

Personnel Policies (Chapter 3)

1.2 The Department is responsible for framing rules and regulations governing service conditions including recruitment rules, promotions and seniority, Flexible Complementing Scheme, Leave Travel Concession, deputation and Child Care Leave of employees. Personnel are recruited for the Central Government by the Union Public Service Commission through competitive examinations conducted by them for appointments to higher civil services and through the Staff Selection Commission for non-gazetted staff in Group-'B' & 'C' categories.

Reservation (Chapter 4)

1.3 In order to achieve the objective of upliftment and welfare of the Scheduled Castes and Scheduled Tribes, Other Backward Classes

1OVERVIEW

and Persons with Disabilities, the department is responsible for framing policies to provide reservation to these groups in various Central Government services and for monitoring its implementation.

Cadre Management (Chapter 5)

1.4 This Department is responsible for management of the cadres of All India Services (AIS) (IAS, IPS and IFS) and all three Secretariat Services namely Central Secretariat Services (CSS), Central Secretariat Stenographers’ Services (CSSS) and Central Secretariat Clerical Services (CSCS). In addition, this Department frames and also revises Rules and Regulations regarding conditions of the All India Services, such as Indian Police Service (IPS) and Indian Forest Service (IFS), in consultation with the Ministry of Home Affairs and Ministry of Environment and Forests. This Department is also responsible for cadre review of 59 Central Group ‘A’ Services on a periodic basis.

Senior Appointments under the Government of India (Chapter 6)

1.5 The Department deals with appointments at senior level and personnel policies of the Government of India. All proposals for senior appointments under the Government of India, which require the approval of the Appointments Committee of the Cabinet (ACC), are processed by the Department. These include board level appointments to Central Public Sector


Undertakings and appointments under the Central Staffing Scheme for posts of Joint Secretaries, Directors and Deputy Secretaries in Ministries

/Departments. In addition, all appointments by promotion, which require the approval of the ACC, are also processed by the Department.

DIR (ADMIN)

DIR (AT)

DIR (IR)

DIR & CWO

DIR(WELFARE)

DIR(CANTEEN)

DIR(SR,RR&DC)

DIR (CS-I)

DIR (CS-II)

DS (RES.)

DIR (B &C)

DIR (LTTP)

DIR (PIIA)

DIR (TRG.)

DIR (DFFT)

DIR (E-I)

DIR (E-II)

DIR (E)

DIR (L & A)

DIR (JCA)

DIR (AVD -IV)

DIR (S)

DIR CRD)

DIR (AVD -I)

DIR (AVD-III) DIR (ACC)

DIR (PR)

DIR (MM)

DIR (SM)DIR (FINANCE)DIR (AIS)

DIR (V-II)

DIR (PAY)

DIR (CPC)

Prime Minister

Minister of State (PP)

Secretary (P)

JS(AT & A) JS(Trg.) JS(Estt.) JS(S&V-II)

AS (S & V) EO & AS AS & FA

JS(S&V-I)


Abbreviations used in the Organization Chart

ACC Appointments Committee of CabinetADMIN AdministrationAIS All India Services AVD Administrative Vigilance DivisionAS Additional SecretaryAT Administrative TribunalAT&A Administrative Tribunal & AdministrationCS Central SecretariatCPC Central Pay CommissionPIIA Pathways for an Inclusive India AdministrationCRD Cadre Review DivisionCWO Chief Welfare OfficerDFFT Domestic Funding of Foreign TrainingDS Deputy Secretary DIR DirectorJCA Joint Consultative Machinery & ArbitrationE EstablishmentLTTP Long Term Training ProgrammeEO Establishment OfficerL&A Leaves & AllowancesIR Information RightsPESB Public Enterprises Selection BoardPP Personnel & PensionJS Joint SecretaryRES ReservationMOS Minister of StateRR&DC Redeployments & Retraining & Departmental CouncilS&V Services & VigilancePR Personal RecordsSR State ReorganizationMM Middle ManagementTRG TrainingS ServicesV Vigilance SM Senior Management


Training Policy and Programmes (Chapter 7)

1.6 The Department is the nodal Department to impart training to the government functionaries. The Training Wing of the DoPT formulates policies and implements its training programmes by identifying areas of training, designing training programmes, development of trainers and training capabilities and administering policies in training. Major training activities undertaken during the year are (i) In-service training of IAS officers (ii) Mid-Career Training of IAS Officers (iii) Domestic Funding of Foreign Training (iv) Post Graduate Programmes in Public Policy (v) Training Support (vi) Intensive Training Programme (vii) Augmentation of the Capacity of Training Institutions (viii) Capacity Building for poverty reduction (ix) Distance and e-learning initiatives and (x) e-governance initiatives.

Training Institutions (Chapter 8)

1.7 Lal Bahadur Shastri National Academy of Administration (LBSNAA), Mussourie, Uttarakhand and Institute of Secretariat Training and Management (ISTM), Delhi are two premier training institutions, attached to this Department. These institutes cater to the needs of human resource development by imparting training to all officers of Central Government at frequent intervals for their career progression. The Department also supports the Indian Institute of Public Administration (IIPA) which is an autonomous organisation, in undertaking advance training programmes for administrators as well as researchers on issues relating to public administration.

Administrative Vigilance Division (Chapter 9)

1.8 The Department is the nodal agency

responsible for formulation and implementation of vigilance and anti-corruption policies of the Government. Administrative Vigilance Wing in the Department oversees government programme for maintenance of discipline and eradication of corruption from public service. The Central Vigilance Commission (CVC) advises the Central Government on all vigilance matters. The jurisdiction of the Commission extends to all the organisations to which the executive powers of the Union of India extend.

International Cooperation (Chapter 10)

1.9 The Department of Personnel and Training is the nodal Department for anti corruption. An International Cooperation Cell has been created in this Department. The primary tasks of this Cell emanate from the follow up to the ratification of the United Nations Convention Against Corruption (UNCAC) and the other consequential International collaborative efforts, on global platforms. This Cell acts in conjunction with specialized agencies like the Central Bureau of Investigation, the Enforcement Directorate and the other line Ministries entrusted with the specific ancillary tasks within their respective administrative domain, viz. corporate governance, extradition matters, prevention of money laundering, mutual legal assistance treaties etc.

Central Bureau of Investigation (Chapter 11)

1.10 Central Bureau of Investigation (CBI) was set up by the Government of India by a Resolution dated April 1, 1963 to not only investigate cases of bribery and corruption, but also violation of central fiscal laws, major frauds


relating to Government of India Departments, Public Joint Stock Companies, passport frauds and serious crimes committed by organized gangs and professional criminals. CBI was further strengthened by the addition of Economic Offences Wing by the Government of India by Resolution dated February 2, 1964.

Joint Consultative Machinery (Chapter 12)

1.11 The Government provides for a Joint Consultative Machinery for joint consultation at three levels between the Central Government and its employees for promoting harmonious relations and securing optimum level of co-operation between the Central Government and its employees in matters of common concern. The objective is to increase the efficiency of public services along with the well-being of the employees. The three tiers are:

a) National Council – at the apex level, functioning under the Department of Personnel and Training.

b) Department Councils – functioning at the level of the Ministries / Departments.

c) Office Councils – functioning at offices/organisations under various Ministries / Departments.

1.12 The Scheme has proved to be an effective forum for amicable settlement of grievances of the Central Government employees relating to their service matters etc.

Administrative Tribunal (Chapter 13)

1.13 In order to provide speedy and inexpensive justice delivery system to the employees who feel aggrieved by Government decisions, the Government set up the Central Administrative

Tribunal (CAT) in 1985, which now deals with all cases relating to service matters. The CAT has 17 regular benches, 15 of which operate at the Principal seats of High Courts and the remaining two are at Jaipur and Lucknow.

Staff Welfare (Chapter 14)

1.14 The Central Government being the largest single employer in the country discharges its responsibility for looking after the welfare of employees through various welfare measures. The Department also extends support to various staff welfare measures. The DoPT is the nodal Department for four registered societies set up for the welfare of the Government employees and their families. In addition, the Department lays down policies for Departmental Canteens and supports the Resident Welfare Associations.

Right to Information (Chapter 15)

1.15 The Department has brought out a comprehensive law in order to ensure right to information to the Citizens of India in almost entire matters of governance at all levels from Central Government to the local self-government. The Law (RTI Act, 2005) has provided a mechanism where the Central Information Commission, being the apex body at the Centre, facilitates its citizenry in accessing information in a time bound, hassle free and affordable manner.

Results Framework Document for the Department (Chapter 16)

1.16 A system for Monitoring and Evaluating the Performance of all Government Departments and Ministries has been put in place. The system provides for preparation of a Results Framework Document (RFD) by the Department, summarizing


the main objectives and corresponding action for the year. DoPT has prepared its RFD listing out various objectives to be achieved in a given time frame for monitoring and proper evaluation of its performance at the end of the year. As part of RFD exercise, this Department has prepared its Strategy and Strategic Plan for five years after consultation with the stakeholders.

Progressive Use of Hindi (Chapter 17)

1.17 The Department is fully committed to promote the use of Hindi as the official language, in official matters and motivate compliance of the provisions of the Official Language Act, 1963, the rules framed there-under. The Department also ensures that the spirit of various orders and guidelines issued by the Department of Official Language are appropriately enforced for implementation of the official language policy of the Union. The Department has an Official Language Division which monitors the implementation of the policy in the Department.

Financial Management (Chapter 18)

1.18 In order to promote the various programmes administered by this Department, an annual allocation of Rs.227.00 crores was made in the Annual Plan Outlay for the year 2014-15 (RE 2014-15) and Rs.811.68 crore under Non-Plan allocation for the year 2014-15 (RE-2014-15). The corresponding figures for 2015-16 are Rs.260.15 crore as Annual Plan Outplay and Rs. 893.75 crore under Non-Plan allocation. The requirements and priorities of its attached and subordinate offices were kept in view while making budgetary allocations to them by this Department. No PAC Para is pending in respect of this Department. However, two C&AG paras pertaining to UPSC and ISTM are pending in this Ministry. The revised ATN on the basis of vetting comments of the audit on the para pertaining to UPSC was sent to the O/o DG, Audit and further observation of DG, Audit is under consideration of UPSC for finalization of the ATN which is awaited. The para on ISTM has been included in the C&AG Report 2014-15 and the ATN will be submitted in due course.


2MAJOR INITIATIVES/ACHIEVEMENTS

DURING THE YEAR

Empanelment and Appraisal System (EASY)

2.1 As per Central Staffing Scheme, empanelment is a pre-requisite for appointment of a member of an All India Service/Central Group ‘A’ Service to the post of Joint Secretary/equivalent at the Centre. An IT-enabled System- Empanelment and Appraisal System (EASY) has been developed with technical support from NIC for generating data electronically by Cadre Controlling Authorities(CCAs) and then transferring it to DOPT for further processing of the proposal for JS level empanelment. All proposals for JS level empanelment are now received and processed electronically through this software.

2.2 The software includes various other features which help the CCAs in the management of the cadres under their control and at the same time helps EO Division in expediting the empanelment process. The software has three modules viz., Cadre Controlling Authority Module, DOPT Module and Officers’ Interface Module. All the three modules have been made functional from last year.

2.3 The Officers’ Interface Module of EASY has been further upgraded. As per this, before submitting a proposal to the DOPT, the system would allow the CCAs to send an alert to all officers in a batch individually so that if she/he

has any issue with regard to availability of ACRs/ACR grading etc., she/he could represent online via a link provided in the Officers’ Interface Module. The Officers’ Interface Module can also be accessed using the same user id and password generated for their personal NIC email by registering the same on EASY. A link has also been provided on EASY enabling the officers who do not have an NIC email for registering for an NIC email.

2.4 Provision has also been made in the Officers’ Interface Module to submit representations online, if the officer desires so, by directly typing in the space provided for this purpose in a maximum of 500 characters. Representations can also be scanned and uploaded in PDF file up to a maximum of 3 MB size. Officers can also modify the representation many times till they finalize and submit it to the CCAs. The CCAs can download the representation, examine them and upload their comments in CCA Module which would become available to DOPT for further processing.

2.5 Fifteen(15) meetings of various Experts Panels were convened during the year 2014-15 so far. Assessment of Officers of 32 batches from different participating services was completed by the Experts Panel. 117 ACC proposals have been processed and submitted from the Section and 445 officers of various services have been empanelled so far during the year.

15


1375 files have been scanned, edited and uploaded in the e-Record Room. 434 files have been reviewed; 301 weeded out and 133 recorded for retention.

E-Governance Initiatives

2.6 The EO Division has taken a number of initiatives for e-Governance which are detailed below :

(A) ACC Proposal Monitoring System (APMS)

This system is an online tool for real-time monitoring of proposals submitted to the Appointments Committee of the Cabinet. It also provides a readily available e-record of orders, directions and back-references made by the ACC Secretariat. Recently, the system has been cleaned and redundancies removed. A separate module for monitoring of ACC directions and the status of compliance has been developed. A module for monitoring of board-level vacancies in PSUs has been added. The system helps in tracking of sites thereby enabling the effective monitoring and elimination of delays.

(B) Smart Performance Appraisal Report Recording Window (SPARROW)

This is an online system for performance appraisal of IAS officers. The system aims to bring more transparency in the recording of performance appraisals, to eliminate loss of PARs during transition, to ensure better monitoring and timely completion of PARs and to provide easy and immediate access to the PARs by authorized stakeholders. The system was launched with effect from 01.04.2014 and was initially linked to the intra-IAS database enabling the PAR form to be pre-populated with the existing information.

Subsequently, the responsibility to update the requisite details in respect of the officers was passed on to the Employee Master Data (EMD) manager of the respective Cadre/Central Ministry and Department. Auto-alerts are generated for officers whose PARs are pending beyond stipulated date. In the year 2013-14, 5150 PARs were electronically generated while the number for 2014-15 as on date is approximately 1233.

(C) Property Related Information System (PRISM)

An application, namely, PRISM (Property Related Information System) was launched with effect from 01.08.2014 for IAS officers in order to facilitate filing of information online related to assets and liabilities as required under Lokpal and Lokayukta Act, 2013. The navigation tab for PRISM > ‘Declaration’ is made available in SPARROW itself and therefore, no separate user ID and password is required once the officer accesses SPARROW by using his existing user ID and password.

The officer is required to authenticate the declaration and information filed by using his Digital Signature (DSC). However, provision for 'Úpload Form’is also available to enable the officer to scan and upload the declaration and information relating to assets and liabilities in case she/he does not have a DSC or is not able to use his DSC for any reasons. A Úser Manual to facilitate filling up the forms has been provided in the help menu on the Welcome Page of SPARROW itself.

As of now, 576 officers have already filed the returns and declaration as envisaged under the Act and approximately 712 have saved details as


drafts which they intend to use while filing the returns.

(D) Integrated Personal Information System (IPIS)

This system was created to maintain e-records of the career profiles of IAS officers and of officers of other services who come on deputation under the Central Staffing Scheme. The records are updated regularly based on orders etc. received from various sources and are available in the public domain. The career profiles of retired IAS officers have also been put in public domain.

(E) e-Records Room Application Software

Recently, an e-Records Room has been set up to maintain a database of files in electronic format thereby facilitating easy accessibility and retrievability of records. The digitized records are in PDF format and are text-searchable using a free-string search facility. The search facility is in its initial stages.

In addition to the above, the division is already using the Empanelment and Appraisal System (EASY) details of which have been given earlier and the Central Staffing System Software which allows online submission of applications by officers and their online validation by the Cadre Controlling Authorities for retention of officers for Central Staffing Scheme. The CSS Software also makes the list of officers retained on offer available on the public domain.

Appointment at the level of Joint Secretary and above under CSS

2.7 During the period from 01.04.2014 to 28.02.2015, 146 Officers have been appointed as

Joint Secretary of which 27 are women. A total of 56 officers have been appointed as Additional Secretary / equivalent which includes 4 lady officers. At the level of Secretary / equivalent, 106 officers including 15 women have been appointed.

Appointment at the level of Deputy Secretary/Director

2.8 During the period from 1.4.2014 to 28.02.2015, 9 Under Secretaries (3 women), 55 Deputy Secretaries (05 women) and 156 Directors (14 women) have been appointed.

Appointments in the personal staff of the Union Ministers

2.9 During the period 1.4.2014 to 28.02.2015, 64 Private Secretaries, 23 OSDs and 01 MTS in the Personal staff have been appointed.

Appointments processed by SM-II Section and ACC Sections

2.10 During the period 1.1.2014 to 28.02.2015, 66 proposals pertaining to Member/Chairman/CEO/Adviser, 651 proposals at the level of Joint Secretary, 640 proposals at the level of Additional Secretary and 119 Secretary level proposals were processed and a total of 1476 officers approved for appointment. From 01.01.2014 to 28.02.2015, 182 proposals relating to Banks/PSUs, 131 proposals of Indian Railways and 243 other proposals were also processed.

Prevention of Corruption (Amendment) Bill, 2013

2.11. The Prevention of Corruption Act (PC Act) was enacted in 1988 in order to make the anti-corruption laws more effective by widening the coverage and by strengthening some provisions


of the earlier Act, namely the Prevention of Corruption Act, 1947. The 1988 Act provided, inter alia, for widening of the expression “public servant”, incorporation of offences under section 161 to 165A of the Indian Penal Code (IPC) in the PC Act and for enhancement of penalties provided for those offences.

2.12. Subsequent developments led to a proposal for amending the PC Act in the year 2008, and a Bill for the purpose was introduced in the Lok Sabha. The said Bill, although passed by Lok Sabha, lapsed due to dissolution of the 14th Lok Sabha.

2.13. Later developments, such as, first, India ratifying the United Nations Convention Against Corruption, secondly, implications arising out of the judgments of the Apex Court in some recent pronouncements, thirdly, the international practice on the treatment of the offence of bribery and corruption, and fourthly, the need for provisions for confiscation of proceeds of corruption, have necessitated a revisit and review of the existing provisions of the PC Act 1988 and the need to amend the same to infuse more clarity and address any ambiguity in the Prevention of Corruption Act, 1988. Finally, there is a need to bring it in line with the current international practice to meet, more effectively, the country’s obligations under the United Nations Convention Against Corruption (UNCAC).

2.14. India has ratified the UNCAC on 9th May, 2011 (the Convention was signed on 9th December, 2005) by deposit of instrument of Ratification with the Secretary General of the United Nations. With the ratification, the obligations for implementation of the UNCAC have devolved on India with effect from 8th

June, 2011. Therefore, it has become necessary to ensure that our anti-corruption laws are fully in compliance with the obligations under the Convention. Even though our domestic laws are found to be substantially compliant with most of the mandatory provisions of the UN Convention, the existing laws have been found to be deficient in relation to –

(a) the requirement relating to criminalization of bribery of foreign public officials;

(b) the requirement relating to criminalization of private sector bribery; and

(c) the requirement relating to criminalization of bribe-giving (supply side of bribery).

2.15. In regard to the bribery of foreign public officials, a standalone Bill titled “The Prevention of Bribery of Foreign Public Officials and Officials of Public international Organizations Bill, 2011” was introduced in Lok Sabha in March, 2011. The Department Related Parliamentary Standing Committee on Law & Justice and Personnel submitted its report on the Bill on 29th March, 2012. However, the said Bill has lapsed on the dissolution of the 15th Lok Sabha. A proposal for introduction of a fresh Bill to criminalise foreign bribery, on the lines of the lapsed Bill, is under consideration of the Government.

2.16. In regard to private sector bribery, a process of due diligence has been initiated to consider amendments in the Indian Penal Code in consultation with the State Governments by the Ministry of Home Affairs. A draft Bill for this purpose has been circulated amongst State Governments by the Ministry of Home Affairs, seeking their views in the matter.

2.17. In order to address deficiencies in the


Prevention of Corruption Act, 1988 as regards the definition of offences, particularly those on the supply side of domestic corruption, and with a view to addressing other perceived gaps in the Act, an exercise was undertaken by the Department of Personnel and Training. The main objectives of this exercise were:-

� Providing a clear and unambiguous definition for the term ‘corruption’.

� Incorporating provisions for confiscation and forfeiture of property illegally acquired by a corrupt public servant.

� Affording protection to public servants from frivolous and vexatious prosecution by extending the requirement of sanction by the competent government to retired officers or ministers even after their demitting office for acts committed while in office.

� Laying down clear criteria and procedure for sanction of prosecution.

2.18. Based on the above exercise, proposals for amendments in the Prevention of Corruption Act, 1988, along with a related amendment in the Delhi Special Police Establishment Act, 1946, were approved by the Cabinet at its meeting held on 1st May, 2013. Accordingly, the Prevention of Corruption (Amendment) Bill, 2013 has been introduced in the Rajya Sabha on 19th August, 2013. The proposed amendments in the Prevention of Corruption Act, 1988 are, inter alia, aimed at –

a) providing for a clear definition of different forms of bribery including active bribery (i.e., for punishment of the bribe giver) in line with international practice;

b) providing for liability of a commercial

entity for failure to prevent bribery of a public servant by any person associated with such commercial entity;

c) incorporating separate provisions for confiscation and forfeiture of property illegally acquired by corrupt public servants;

d) protecting honest public servants from frivolous and vexatious prosecution by extending the requirement of sanction by the competent government to retired public servants for acts committed while in office; and

e) laying down clear criteria and procedure for sanction of prosecution.

2.19. The related amendment of section 6A of the Delhi Special Police Establishment Act, 1946 as proposed in the Bill was aimed at protecting public servants at policy making levels from frivolous and vexatious investigations by extending the requirement of approval of the Central Government even after they cease to be public servants or after they cease to hold sensitive policy level positions. However, in a subsequent development, section 6A of the Delhi Special Police Establishment Act, 1946 was struck down by the Supreme Court as invalid and unconstitutional in its judgment dated 6th May, 2014 [WP(C) No. 38 of 1997 :: Dr. Subramanian Swamy vs. Director, CBI and Anr.].

2.20. The Prevention of Corruption (Amendment) Bill, 2013 was referred to the Department Related Parliamentary Standing Committee on Personnel, Public Grievances, Law and Justice for examination and report. The Standing Committee has submitted its Report on the Bill to Parliament on 6th February,


2014, which is under consideration of the Government. Having regard to the fact that the Bill contemplates an important paradigm shift in defining the offences relating to bribery, the Ministry of Law and Justice (Department of Legal Affairs) was requested to seek the views of the Law Commission of India on the proposed amendments. The Law Commission has given its recommendation on 12.02.2015 which are presently under consideration of the Governemt.

DoPT-UNDP Project ‘Strengthening Human Resource Management of Civil Service’ (SHRM)

2.21. Competency mapping exercise: National Training Policy - 2012 emphasizes that there is an imperative need to move from the current system of rule-based Personnel Administration to competency-based system of Strategic Human Resource Management. For a shift towards competency-based approach, NTP- 2012 stipulates that each Government Department/ Ministry should classify each post with a clear job description and competencies required.

2.22. The Department of Personnel & Training (DoPT) in collaboration with United Nations Development Programme (UNDP) has developed Competency Dictionary for Civil Services. As a further step towards competency-based approach, DoPT has conducted a pilot on Competency Mapping in two Departments, namely DoPT and the Ministry of Corporate Affairs (MCA) and one cadre i.e. Central Secretarial Services (CSS). This was done through a consultative process whereby Job Descriptions were prepared for unique positions, followed by Expert Panel sessions wherein competencies were shortlisted for the Department and competency

requirements for each position was identified. Out of the 25 Competencies outlined in the Competency Dictionary, a set of 14 competencies have been identified for DoPT under MCA, 10 competencies for Regional Directors, 11 competencies for Registrar of Companies & 10 competencies for Office Liquidators and 21 competencies for different roles within the CSS Cadre.

As a way forward, the Competency mapping done in pilot Departments and CSS Cadre will be used for Competency Assessment and training of Personnel.

2.23. Handholding Support for Strategic planning for State ATIs: One of the significant components of the SHRM Project is related to strengthening of State Administrative Training Institutes (ATIs) through extending technical assistance and developing their capacity of strategic planning. It was observed that most of the ATIs are working on reactive-response basis without any strategic or perspective plan. The strategic plan helps in setting the vision, mission and objectives of the institutions and training priorities in the context of available resources and current as well as future capacity needs of the civil services.

2.24. Realizing the importance of strategic planning, under the Project, technical assistance was provided to help the State ATIs in the process of developing their Strategic Plans and Action Road Maps. Training-cum-workshops were organised on Strategic Planning and hand holding support was provided to 12 ATIs. The initiative aimed at developing the internal capacity of the ATIs in analysing, planning, designing and implementing organization wide interventions


in structure and processes. Strategic Plans have been submitted by Assam and Punjab ATIs, the other State ATIs are in the process of preparation and finalisation of the same.

Learning Resource Centre

2.25. National Training Policy-2012 recommended setting up of a Learning Resource Centre (LRC) for identifying and adapting the leading national and international practices in the field of training techniques and technologies; for strengthening of Trainers Development Programme (TDP) and to develop a cadre of high quality trainers. In line with NTP-2012, a Learning Resource Centre was set up in July 2014 at Institute of Secretariat Training and Management (ISTM) to build sustainable indigenous capacity in the field of modern training techniques and technologies and strengthening of Trainers.

2.26. Mandate of LRC as outlined in NTP

1) Identifying, acquiring and transforming the most appropriate training techniques and technologies

2) Conduct research and innovation on training techniques/technologies

3) Developing content/curricula for ToT programmes through both conventional and distributes learning means

4) Designing, developing and conducting courses for training managers

2.27. LRC activities

As part of strengthening of Trainer Development Programme (TDP), LRC has taken up review and updation of 'Training Need Analysis

(TNA)'. LRC conducted two Focus Group Discussions with certified Trainers in TNA. Based on interactions, LRC has developed the finalized TNA Package which was launched in the Workshop on February 18th 2015. During the Workshop, Secretary(P) has launched a dummy face page of the LRC website and the TNA link. Remaining 8 packages of TDP will be developed on similar lines over a period of 2 years, till 2017, as mandated.

National Centre for Good Governance(NCGG)

2.28. National Centre for Good Governance (NCGG) was set up by the Government of India in February 2014. It was formally inaugurated by the then Minister of State in the Ministry of Personnel, Public Grievances and Pensions and Prime Minister’s Office on 24th February 2014.

Mandate of NCGG

2.29. The National Centre for Good Governance aims to be an apex think tank of the country in guiding and implementing good Governance reforms. It is a high level institute for research and training to deal with the entire gamut of governance issues – from national to state to the local level and in sectors across the Government. The NCGG will be a national level multi-disciplinary institute devoted to action research and analytical studies for supporting good governance strategy, action plan and their implementation with country wide jurisdiction. It is envisaged that NCGG would be an institute of excellence that works with the Government, and facilitates exchange of ideas between India and other countries.

2.30. The NCGG would work towards


resolution of key issues in Governance, analyse policy and programme implementation, develop action plans, support governance reforms and help in developing synergy across various sectors and Ministries/Departments. The expected outcome of the NCGG would be in the form of research papers, best practices on Governance reforms, policy analysis and options would provide the necessary direction, guidance and capacity building inputs on Governance and management issues to the Central and State Government organisations, Central Training Institutes and State Administrative Training Institutes.

Governing Structure of NCGG

2.31. NCGG is an autonomous body registered as Society under the Societies Registration Act 1860. A Governing Body comprising of 20 Members with Cabinet Secretary as the Chairman has been constituted for NCGG. The affairs of the Society are managed under the overall superintendence, direction and control of the Governing Body, having 21 Members. NCGG also have a 12 member Management Committee with Secretary-(DoPT) as the Chairperson. NCGG will have a 3 tier structure. The first tier will consist of the internal Faculty and Staff, the second of outside domestic experts and the third of international consultants.

NCGG is headquartered at New Delhi with a branch office in Mussoorie.

Activities of NCGG

2.32. NCGG organised one day National Consultations with Stakeholders on 20th December 2014 at Vigyan Bhawan Annexe. The workshop was inaugurated by Shri Sanjay

Kothari, Secretary,(P) and Chairperson, Management Committee, NCGG. The workshop was attended by about 100 delegates representing National and International Experts in the field of governance and public policy; Academia; Civic Society; Professionals; Central Training Institutes; State Training Institutes, Centres of Good Governance, Members of Governing Body and Government Officials. Some of the prominent panellists were Prof. NR Madhva Menon (Eminent Jurist); Prof. Dipankar Gupta; Mr B.S. Baswan, IAS (Retd.); Mr Padamvir Singh IAS (Retd.); Shri Pradeep Singh, Deputy Dean, ISB; Prof. Krishana Kumar; Shri N.C. Saxena, IAS (Retd.) to name a few.

2.33. The workshop aimed to develop vision and mission of NCGG in consultation with its stakeholders; to identify priority areas to take in the next few years; to know global institutes for Good Governance for partnerships; to get ideas for building its office building and to identify channels of interface with stakeholders.

In the workshop a number of suggestions emerged and NCGG would work on these suggestions so as to fulfil its objectives.

OTHER MAJOR INITIATIVES/ACHIEVEMENTS:

2.34 In-House Training Programme : An in-house weekly training programme has been started for the employees of DoP&T on 08.10.2014 with a view to build the capacity of the employees. So far 20 in-house training programmes have been organized and 700 employees have been imparted training on File Management and Noting & Drafting.


Inauguration of weekly in-house training programme for the employees of DoPT at North Block, New Delhi on the 08th October, 2014.

2.35 Abolition of Affidavit sought in the case of compassionate appointment: Department of Personnel & Training has discontinued the practice of submission of affidavits sought for the compassionate appointment. Now the system of self-certification by the candidates applying for compassionate appointment has been introduced.

2.36 Exemption of parents of disabled children from routine transfers/rotational transfers policy: Government employees who are having disabled children have been exempted from routine transfers, so that such children are not exposed to new environment which may affect their rehabilitation process.

2.37 Benefit of reservation to ex-servicemen: Earlier ex-servicemen were provided one chance to join any civil employment. As per new instructions, they will get chance to join any of the choice post for which he/she had applied before joining the civil employment.

2.38 Revision of OBC Certificate Format: In the revised format, provision made for inclusion of the specific Resolution by which the said caste/community included in the Central List of OBCs.

2.39 Mandatory Induction Training Programme: Induction training programme has been made mandatory for Stenographers and Assistants before joining the service to ensure that they perform their duties effectively.


Induction Training Programme at Institute of Secretariat Training and Management, New Delhi.

2.40 Swachh Bharat Mission: Cleanliness drive was launched at the three premises of DoP&T – North Block, Lok Nayak Bhawan & Old JNU Campus. Hon’ble MOS(PP) and Secretary(Personnel) along with other officers and employees of DoP&T participated in the

cleanliness drive at North Block. Similar kind of cleanliness drive also undertaken at LBSNAA, ISTM, UPSC, SSC and CIC. One Joint Secretary level officer inspect the rooms and corridors of DoP&T every month and follow up action is taken in accordance with the inspection report.

Launch of cleanliness drive in Department of Personnel and Training at North Block, New Delhi by Hon’ble MOS(PP) and Secretary (Personnel).


2.41 Human Resource Management System (HRMS): Human Resource Management System for projection and filling up of vacancies related on real time basis is being carried out as a pilot project. Manpower planning is to be based on requirement of cadre of persons and functions.

2.42 Scheme for interaction with students: A scheme for interaction of officers with school students has been formulated and is under wider discussions. The mission is to interact with young minds towards nation building.

2.43 Encouragement to government employees for preparing schemes in their area of interest: A scheme is being envisaged to provide an opportunity to the government employees to use their initiatives and insights for the benefit of the community and nation at large by giving an opportunity to design and implement schemes in the area of their interest.

2.44 Protection of women employees against sexual harassment at workplace: Definition of sexual harassment at work place has been widened to ensure better protection against sexual harassment of women employees. The Conduct Rules have been aligned with Sexual Harassment of Women at Work Place (Prevention, Prohibition & Redressal) Act, 2013 and Rules thereunder.

2.45 Strengthening of Institutional Memory: Instructions have been issued to all Ministries

regarding note for successors to ensure that institutional memory is retained.

2.46 Amendment to Delhi Special Police Establishment Act, 1946: The Delhi Special Police Establishment Act, 1946 has been amended to facilitate the selection of Director(CBI) in smooth manner.

2.47 Certificate of Excellence: To recognize the meritorious performance of employees, the Certificate of Excellence awards for the year 2013-14 was given to 38 employees of the level of Under Secretary and below in DoP&T on 18.07.2014 in a function chaired by the then Secretary(Personnel).

2.48 Employee of the Month: Nine employees of the Department have been awarded the Employee of the Month award for their extraordinary contribution during a particular month from April, 2014 to December, 2014.

2.49 Internship Scheme: Under the Internship Scheme of Department of Personnel & Training, 7 interns worked on identified subjects in various wings of Department of Personnel & Training.

2.50 The incumbency position of the level of Under Secretary and above is given at Annexure I. The Results Framework Document of the Department for the year 2013-2014 is given at Annexure II.


3PERSONNEL POLICIES

1. Matters relating to framing and amendment of recruitment rules/service rules for Group 'A' and 'B' posts

2. Framing of policy relating to the procedure for Departmental Promotion Committee(s)

3. Policy on seniority

4. General policy matters relating to:-

a) Flexible complementing scheme,

b) Modified Assured Career Progression Scheme,

c) Leave Travel Concession,

d) Deputation,

e) Child Care Leave,

f) Pay & Allowances,

g) Holiday policy,

h) Age relaxation and

i) Other matters concerning service conditions.

5. Administration of UPSC and SSC including exams except the Civil Service Examination

6. Policy matters of PESB

7. Policy on Character verification before appointment

8. Disagreement cases with UPSC from various Ministries except on appointment cases

9. UPSC (Exemption from Consultation) Regulations

10. Policy on APAR

11. Commercial employment after retirement

12. Policy on :-

(a) Retirement, extension, re-employment,

(b) Posting and transfers, Conduct and CCA Rules,

(c) Sealed cover procedure,

(d) Status of Women in Central Government,

(e) Temporary Service Rules.

(f) Lien, Probation, Confirmation

(g) Daily Wage Casual Labourers etc.


3.1 The Department of Personnel & Training is responsible for framing and revising rules and regulations regarding service conditions of the employees, in consultation with the Ministry of Finance. The Establishment Division of this Department deals with all matters relating to personnel policies of Central Government employees other than All India Service Officers, matters relating to the Union Public Service Commission, Staff Selection Commission and PESB as well as Joint Consultative Machinery for Central Government Employees.

3.2 The important issues/initiatives taken during the year by Establishment Division are indicated below: MODEL RRs FOR VARIOUS COMMON CATEGORIES OF POSTS:

3.3 The Model Recruitment Rules for Group ‘A’ & ‘B’ posts in Electronics Data Processing Cadre were reviewed in the light of 6th CPC recommendations and revised Model Recruitment Rules have been circulated to all Ministries/Departments with the advice to review the existing rules and notify fresh rules conforming to the Model Recruitment Rules.

3.4 The Model Recruitment Rules for Staff Car Driver Category have been reviewed in the light of 6th CPC recommendations and revised Model RRs have been forwarded to Ministries/Departments to review the existing rules and notify rules conforming to the Model RRs.

Treatment of Leave under FCS

3.5 The instructions for treatment of period of Leave towards minimum residency period for in-situ promotion under Flexible Complementing

Scheme have been revised to include the provisions for Child Care Leave.

Institutionalized Mechanism for resolution of pending issues relating to framing of RRs

3.6 Institutionalized mechanism to expedite resolution of pending issues of various Ministries/Departments relating to Framing/amendment of RRs including Online RRs, Establishment matters, Reservation issues, Handling of court cases, issues related to All India Services, Vigilance and CS Division related issues. A Committee of Joint Secretary (Establishment) as Chairperson and Director (E.I), Director (CS.I) and Director (Vigilance) has been formed. This has also been included in the 100 days Action Plan.

Inviting comments from stake holders before amending service rules

3.7 Instructions have been issued to all the Cadre Controlling Authorities of Organized Group ‘A’ Services for putting up the proposed amendments in the Service Rules on the Department’s website for 30 days for inviting comments from the concerned officers.

Guidelines on treatment of effect of penalties on promotion-role of DPC

3.8 In order to ensure that uniform criterien is applied by Departmental Promotion Committees (DPCs) in assessment of officials undergoing penalty that are consistent with the extant instructions of the DOPT, broad guidelines vide O.M. No. 22011/4/2007-Estt.(D) dated 28.04.2014 have been issued in consultation with the Department of Legal Affairs on treatment of penalties on promotion in the context of DPCs .


Procedure to be observed by Departmental Promotion Committees (DPCs) - Assessment of entries and gradings in ACRs/APARs

3.9 Procedure to be observed by Departmental Promotion Committees (DPCs) for assessment of entries and gradings in ACRs/APARs was issued vide O.M. No. 22011/5/2013-Estt.(D) dated 09.05.2014. It was reiterated that in discharge of its statutory functions the respective DPCs are required to determine the merits of those being considered for promotion with reference to the prescribed bench-mark, by making its own assessment, on the basis of the entries and gradings contained in the APARs and other relevant material facts placed before it, and accordingly grade the officers as ‘fit’ or ‘unfit’.

Eligibility of officers to be considered for promotion by DPC - Fixing of Crucial Date

3.10 For determining eligibility of officers to be considered for promotion by Departmental Promotion Committees (DPCs) crucial date shall remain as 1st January of the vacancy year for calendar year based vacancy year. However, for the financial year based vacancy year the crucial date will be 1st April vide O.M. No. 22011/6/2013-Estt(D) dated 28.05.2014 commencing from vacancy year 2015-16 and shall be applicable to all subsequent vacancy years.

Adoption of Self certification in the field of Compassionate Appointment.

3.11 To encourage Self Certification, it has been decided vide O.M. No. 14014/02/2012-Estt. (D) dated 07.10.2014 that the declaration/undertaking furnished by the applicant at the

time of Compassionate Appointment is sufficient and there is no need of getting it countersigned by two permanent government employees.

Relaxation of upper age-limit for the residents of the State of the Jammu & Kashmir for recruitment to Central Civil Services & Posts

3.12 The Central Government has decided vide Notification No. 15012/1/2014-Estt.(D) dated 30.09.2014 to extend the age relaxation to all persons who had ordinarily been domiciled in the State of Jammu and Kashmir during the period from the 1st day of January, 1980 to the 31st day of December, 1989 for a further period of two years beyond 31st December, 2013.

Inclusion of eligible officers who are due to retire before the likely date of vacancies, in the panel for promotion

3.13 All the Ministries/Departments were advised vide O.M. No. 22011/1/2014-Estt(D) dated 14.11.2014 to ensure strict compliance of the instructions of the Department of Personnel & Training issued vide O.M. No. 22011/4/98-Estt(D) dated October 12, 1998 regarding consideration of retired employees who were within the zone of consideration in the relevant year(s) but who are not actually in service when the DPC is being held.

Delegation of power of Secretary to Appointing Authority in regard to submission of recommendations of Screening Committee for approval for Grant of MACP benefit

3.14 This Department vide O.M. No. 35034/3/2008-Estt.(D)(Vol.II) dated 10.12.2014 has decided that the recommendations of the


Screening Committee for grant of financial upgradation under MACP Scheme shall henceforth be placed before the Appointing Authority of the post instead of the Secretary in cases where the Committee is constituted in the Ministry/Department or before the Head of the organisation/competent authority in other cases for approval.

Appointment of meritorious Sportspersons in relaxation of the procedure

3.15 Department of Personnel & Training has in its O.M. No. 14034/1/2013-Estt(D) dated 30.12.2014 has advised all Ministries/Departments to ensure strict compliance of the instructions as contained in Para 3 of OM No. 14015/1/76-Estt.(D) dated 04.08.1980 providing that:-

a. Ministries/Departments of Government of India can recruit meritorious sportspersons in any year in relaxation of the recruitment procedure, to the extent that these including all other reservations under existing orders do not exceed 50% of the total number of vacancies proposed to be filled by direct recruitment.

b. For the purpose of making appointment of meritorious sportspersons, the appointing authorities may at their discretion notify to the Staff Selection Commission, in all cases where the recruitment to the posts have been entrusted to that Commission, vacancies reduced by upto 5% thereof and may fill such vacancies so held back by appointing meritorious sportspersons subject to the overall limitations as mentioned in sub-para (a) above.

CCS (LTC) Rules, 1988 - Relaxation to travel by air to visit NER, J&K and A&N.

3.16 The Government has decided to permit Central Government employees to travel by air to North East Region (NER), Jammu & Kashmir (J&K) and Andaman & Nicobar Islands(A&N) against conversion of one block of Home Town LTC. Government employees entitled to travel by air can avail this LTC from their Headquarters in Economy Class. Government employees not entitled to travel by air are permitted to travel by air between Kolkata/ Guwahati and any place in NER, between Kolkata/ Chennai/ Bhubaneswar and Port Blair, between Delhi/ Amritsar and any place in J&K. Air travel is to be performed by Air India in Economy Class only and at LTC-80 fare or less. This relaxation is valid up to 25th September, 2016. The facility to travel by private airlines to J&K on LTC has also been included in this scheme for a period of one year. Introduction of mandatory Induction Training for Probation clearance.

3.17 As per extant instructions during the period of probation, or any extension thereof, candidates may be required by Government to undergo such courses of training and instructions to pass examinations and tests as Government may deem fit as a condition to satisfactory completion of the probation. The Government has now decided that in all cases of direct recruitment there should be a mandatory induction training of at least two weeks duration. Successful completion of the training shall be made a pre-requisite for completion of probation.


Amendment to the Central Civil Services (Classification, Control and Appeal) Rules, 1965- Advice of the Union Public Service Commission (UPSC) to be communicated to the delinquent Government servant

3.18 The Hon'ble Supreme Court in its judgment on 16.03.2011, while dismissing the Government’s Civil Appeal No. 5341 of 2006, held that it is a settled principle of natural justice that if any material is to be relied upon in departmental proceedings, a copy of the same must be supplied in advance to the charge sheeted employee so that he may have a chance to rebut the same. The judgment was made in respect of the advice of the Union Public Service Commission and the Apex Court observed that a copy of the advice should be supplied in advance to the concerned employee, otherwise, there will be violation of the principles of natural justice. 3.19 Accordingly, the Central Civil Services (Classification, Control and Appeal) Rules, 1965, were amended on 31.10.2014. The amendment provides that a copy of UPSC's advice is to be supplied to the Government servant and his representation, if any, on such advice is to be considered by the disciplinary/ Appellate/ Revisionary/ Reviewing Authority, as the case may be, before passing the final order.

Alignment of Service Rules with the Sexual Harassment of Women at Workplace (Prevention, Prohibition and Redressal) Act, 2013

3.20 The Sexual Harassment of Women at Workplace (Prevention, Prohibition and Redressal) Act, 2013 was promulgated on 22.04.2013. Subsequently, the Sexual Harassment

of Women at Workplace (Prevention, Prohibition and Redressal) Rules, 2013 were notified on 09.12.2013. The Act and the Rules provide a redressal mechanism for handling cases of sexual harassment at workplace. 3.21 In so far as the Central Government employees are concerned, even prior to the Act, provisions already existed in the CCS (Conduct) Rules, 1964 defining sexual harassment. The proviso to Rule 14(2) of the CCS (CCA) Rules, 1965 also provides that in the matters alleging sexual harassment, the Complaints Committee established in each Ministry or Department or office enquiring into such complaints shall be deemed to be the inquiring authority appointed by the Disciplinary Authority and the committee shall hold the inquiry so far as practicable in accordance with the procedure laid down in those rules. 3.22 The Central Civil Services (Conduct) Rules, 1964 and the Central Civil Services (Classification, Control and Appeal) Rules, 1965, have now been amended vide Notification dated 19.11.2014 to align them as per the provisions of the Sexual Harassment of Women at Workplace (Prevention, Prohibition and Redressal) Act, 2013. ‘Sexual harassment’, as defined in rule 3-C of CCS (Conduct) Rules,1964, has been amended in line with the SHWW (PPR) Act.

Amendment to Rule 3 of Central Civil Services (Conduct) Rules, 1964 Need for code of Ethics and Values of Civil Services.

3.23 Rule 3 of Central Civil Services (Conduct) Rules, 1964 has been amended vide G.S.R. No 845(E) dated 27.11.2014 to incorporate the expected standards of the civil services and


provide for accountability of civil servants to ensure good governance and better delivery of services to citizen.

Amendment of Rule 43-C of CCS (Leave) Rules, 1972

3.24 Child Care Leave was allowed for a minimum period of 15 days. The stipulation was re-considered and it was decided to remove the requirement of minimum period of 15 days CCL. Instructions were issued making it effective from 5th June, 2014. Subsequently, Rule 43-C of CCS (Leave) Rules, 1972, was amended vide Notification No. GSR 711(E) dated 9th October, 2014.

Establishment (Allowance)

3.25 Instructions were issued to all Ministries and Departments of the Government of India vide O.M. No. -20025/191/2014-Estt.(AL) dated 3rd November, 2014, to ensure that the Service Books of all Central Government employees bear the Aadhaar number of the respective employees. Other Ministries/Departments, such as Health and Family Welfare, Urban Development, Department of Expenditure and Department of Pensions & P.W., dealing with service matters of Central Government employees have also been requested to seed the documents with the Aadhaar numbers of the employees.

Revision in the rates of Personal Pay in respect of Central Government employees for participating in sporting events and tournaments of national/international importance

3.26 This Department vide OM No.6/1/2013-Estt (Pay-I) dated 19th September, 2013 issued

instructions in terms of which sportspersons are entitled to revise the amount of personal pay subject to a minimum of Rs.210/ per month as indicated in that O.M . This revised rate is applicable prospectively w.e.f. 1.9.2013.

Fixation of pay of State Government Employees on their appointment in Central Government, subsequent to implementation of CCS (RP) Rules, 2008

3.27 Method of fixation of pay of State Government employees on their appointment under the Central Government has been spelt out in this Department's OM No. 12/1/94-Estt(Pay-I) dated 24 March, 1994, 3rd January, 1996 and OM NO. 13/2/99-Estt (Pay-I) dated 18.6.2001. However, the question of fixation of pay in cases of appointment from State Govt. to Central Govt. consequent upon revision of pay scales on acceptance of the recommendations of the 6th Central Pay Commission in the revised pay structure has been considered in consultation with the Department of Expenditure and accordingly instructions have been issued vide OM No.12/1/2009-Estt (Pay-I) dated 28th August, 2014.

Notification for further amendment of clause (2) of rule 29 of Fundamental Rules, 1922

3.28 In order to bring the provisions of FR 29(2) in consonance with the amended Rule 11(vi) of the CCS (CCA) Rules, 1965, the clause (2) of rule 29 of Fundamental Rules, 1922 was further amended vide Notification No. G.S.R. 6(E) dated 2nd January, 2015. An O.M. No.6/2/2013-Estt (Pay-I) dated 30th January, 2015 was also issued in this regard.


RECRUITMENT AGENCIES

3.29 The Union Public Service Commission (UPSC) and the Staff Selection Commission (SSC) are the two designated recruitment agencies administered by the Department of Personnel & Training. While the UPSC is a Constitutional body set up under Article 315 of the Constitution, the Staff Selection Commission has been set up by Resolution of the Government and it has the status of an attached office of the Department of Personnel & Training. Both these agencies enjoy the reputation for selecting candidates for the Government services in fair, objective and impartial manner. The candidates for the various examinations come from a variety of social environment and having studied in different disciplines.

SET UP AND FUNCTIONS OF UNION PUBLIC SERVICE COMMISSION

3.30 The Union Public Service Commission comprises a Chairman and ten Members. The UPSC makes recruitment for All India Service, Group ‘A’ Central Civil Services /posts, and Group ‘B’ Gazetted posts in Ministries/Departments of the Central Government. The Commission also conducts the examination for recruitment of Commissioned Officers in the Defence Forces. Some Union Territories (UTs) also avail the services of the Union Public Service Commission for recruitment to the posts under the UT. 3.31 The functions of the Commission are as specified in Article 320 of the Constitution. By exercise of powers conferred by the proviso to Article 320 (3) of the Constitution the President has made the UPSC (Exemption from Consultation) Regulations, 1958 as amended from time to time,

as respects the All India Services and also as respects other services and posts in connection with the affairs of the Union specifying the matters in which it shall not be necessary for the UPSC to be consulted. The latest 64th Annual Report of the Union Public Service Commission for the period 01.04.2013 to 31.03.2014 was laid on the Table of Lok Sabha and Rajya Sabha. The major activities of the Commission during the period from April 1, 2013 to March 31, 2014, as included in the above mentioned Annual Report are given below:-

Examination

� The Commission conducted a total of 16 examinations under the method of Recruitment through Examinations. 12 examinations were for selection to Civil Services/Posts & 4 were for Defence Services/Posts. For these examinations, a total of 27,53,730 applications were received and processed; 10,544 candidates were interviewed for Civil Services/Posts [interviews for Defence Services were conducted by Services Selection Board (SSB) of Ministry of Defence] and 7,799 candidates were recommended for appointment to various posts. A total of 5,905 candidates (including 186 candidates from the Reserved List) were recommended for Civil Services/Posts and 1,894 candidates were recommended for the Defence Services/Posts.

� The Commission had formed a Committee of Experts headed by Prof. Arun S. Nigavekar to review the existing Scheme of Civil Services (Main) Examination based on the suggestions of Prof. Khanna Committee which had gone into the reforms of Civil Services (Preliminary)


Examination. The recommendations of the Nigavekar Committee along with the views of the Commission were forwarded to the Government of India for consideration. Consequent upon Government’s approval of some of the recommendations the required changes were implemented w.e.f. Civil Services (Main) Examination, 2013.

� The Scheme of the Indian Forest Service Examination was changed by the Government during the year 2013 by introducing screening through the Civil Services (Preliminary) Examination. Accordingly, the candidates opting for Indian Forest Service are required to first appear and qualify in the screening for appearing in Indian Forest Service (Main) Examination.

� A Committee of Experts was constituted by the Commission under the Chairmanship of Prof. R. Natarajan, Ex-Chairman, AICTE to review the existing structure of Engineering Services Examination. The Committee submitted its recommendations to the Commission on March 12, 2014 which are being examined by the Commission.

� For the posts reserved for SC, ST and OBC candidates to be filled up under method of Recruitment by Examination, the Commission recommended 2,576 SC, ST and OBC candidates. In addition, the Commission also recommended 05 SC, 04 ST and 65 OBC candidates through the operation of the Reserved List. Furthermore, 67 reserved category candidates were recommended against unreserved posts.

Direct Recruitment by Selection

� For Direct Recruitment by Selection method of recruitment, the Commission received 481 requisitions (including 69 reopened cases) involving 3,764 posts from various Ministries/ Departments. With the inclusion of the cases carried forward from the previous year, a total of 551 requisitions for 4,734 posts were processed. Requisitions numbering 70 for 780 posts were deemed as closed for want of clarifications from the concerned Ministries/ Departments or withdrawn at the pre-advertisement stage. In all, 413 requisitions involving 3,009 posts were advertised during the year 2013-14. Besides, action for recruitment for 14 requisitions involving 48 posts, was treated as cancelled on the request of the Ministries/Departments after placement of advertisement for given posts.

� During the year 2013-14, a total of 1,82,802 applications were received in direct recruitment cases; 6,904 candidates were called for Interview and 5,646 candidates were interviewed. The number of candidates recommended for recruitment was 1,053.

� As against 3,65,777 applications processed during 2013-14, which also include applications of the preceding year, a total of 1,053 candidates were recommended against 198 cases involving 1,210 posts. The Applicants to Post Ratio of 302 and a Recommendation to Post Ratio of 0.87 was thus accrued.

� Computer Based Recruitment Tests (CBRTs) were conducted as a method


for short-listing a suitable number of candidates for selection in 19 cases of Direct Recruitment where the number of applicants were proportionately high vis-à-vis the number of vacancies.

� No candidate was found suitable for selection to 157 posts to be filled up through Direct Recruitment by Selection from amongst the applicants. Most of these posts required specialized medical, engineering or scientific qualifications.

� 80.1 percent of the posts for reserved category were filled by Direct Recruitment by Selection. A total of 138 Scheduled Caste, 63 Scheduled Tribe & 243 Other Backward Classes were recommended. Furthermore, 13 candidates belonging to the Scheduled Castes, 4 candidates to the Scheduled Tribes and 69 candidates to the Other Backward Classes were recommended for selection against the unreserved posts.

� The Commission recommended 14 candidates with disabilities against 36 posts reserved for them to be filled through Direct Recruitment by Selection.

Appointments

� The Commission considered the service records of 9,853 officers and recommended (a) 5,661 officers for promotion in the Central Services and (b) 222 officers for appointment on Deputation/ Absorption.

4th UPSC Annual Foundation Day Lecture on “Governance and Public Service”

� Pursuant to the decision taken in the year 2009, the Commission has been organizing

a lecture on contemporary issues of Governance and Public Administration which is delivered by an eminent personality. The lecture series helps in generating ideas and fresh thinking in the field of governance.

� Fourth Lecture in the series was delivered by Shri Pranab Mukherjee, Hon’ble President of India on November 29, 2013 at Vigyan Bhawan, New Delhi. The Hon’ble President of India observed that the Nation is confronted with myriad challenges and the solution lies in the quality of Public Administration. The Nation looks forward to the transparent and professional administration so that the challenges can be taken into stride. The President further advised that the benefits of development and welfare measures would percolate down to the masses only when we ensure quality service delivery at all governance levels.

� The Minister of State in the Prime Minister’s office and Ministry of Personnel, Public Grievances & Pensions, Shri V. Narayanasamy also addressed the gathering. The Chairman of the Commission, Prof. D.P. Agrawal spoke on the occasion and highlighted the role of the Commission in the field of Recruitment, Promotion, Deputation and other service related matters.

Visits by Foreign delegations

3.32 The following five Foreign Delegations visited the Commission and held interaction/discussion on various issues of mutual interest:-


a) Officers from Independent Administrative Reforms and Civil Service Commission of Afghanistan.

b) Six member team from Zanzibar Public Service Commission.

c) Team from People’s Republic of China led by the Vice Minister of the Ministry of Human Resources and Social Security of China.

d) Team from Mauritius led by Chairman, Public and Disciplined Forces Commission of Mauritius.

e) Ten member team from the Nigerian Institute of Civil Services, Nigeria.

Progressive use of Hindi in official work

3.33 Union Public Service Commission in its commitment to achieve a progressive use of Hindi for official purposes has continued to make concerted efforts to ensure compliance with the provisions of the Official Language Act/Rules and various Orders/Instructions issued by the Department of Official Language from time to time.

(a) Implementation of Government’s Language Policy and Programme Arrangements and machinery for implementation

The Union Public Service Commission has a Hindi Branch under the charge of a Director (Official Languages) with two Deputy Directors, four Assistant Directors and other supporting staff. Apart from guiding and monitoring the implementation of the Official Language Policy and Programmes of the Government, the Hindi Branch performs the work relating to the

translation of those documents, from English to Hindi and vice-versa, which are required in Hindi or bilingually.

(b) Official Language Implementation Committee

The Official Language Implementation Committee during the year 2013-14, held four meetings to monitor and review the achievement towards the progressive use of the Official Language in the Commission.

(c) Correspondence in Hindi

In pursuance of Section 3(3) of the Official Language Act, 1963, General Orders, Resolutions, Notifications, Press Communiqués, Administrative Reports, Rules, Regulations, Tender Notices, Tender Forms etc. were issued bilingually. Correspondence with offices located in ‘A’ and ‘B’ regions were largely in Hindi.

(d) Training in Hindi

During the year 20 Officials were imparted training in Hindi typing and 5 stenographers were imparted training in Hindi stenography under the Hindi Teaching Scheme.

(e) Hindi Workshop

To encourage the Officers/ Officials of the Commission for performing their official works in Hindi, and in the process to overcome the difficulties faced by them, four workshops were organized.

(f) Cash awards and Incentive Schemes

To encourage those officials who perform their official works in Hindi, three incentive Schemes with cash awards, are in operation


in the Commission. During the year, two first prizes of Rs.2000 each, three second prizes of Rs.1200 each, five third prizes of Rs.600 each and 10 consolation prizes of Rs.400 each were awarded to the officials of the Commission under the first Scheme for encouraging the use of Hindi in official work. Similarly, cash prizes and Certificates were also given under the Incentive Scheme for Officers for giving dictation in Hindi. In addition to the incentives provided under the Official Language Policy, the Commission is also implementing an Incentive Scheme for rewarding those Sections who have performed maximum of their official work in Hindi.

(g) To specify the Sections under Rule 8(4) of Official Language Rules, 1976

Seven Sections of the Commission were specified under Rule 8(4) of the Official Language Rule, 1976, to undertake their day to day official works in Hindi. This is in addition to the 31 Sections that were already specified till previous years.

(h) Hindi Diwas and Pakhwara

A Hindi Pakhwara (Fortnight) was organized from September 1, 2013 to September 14, 2013. The Pakhwara started with an appeal made by the Chairman of the Commission, requesting the officers/officials of the Commission to perform maximum work in Hindi during the fortnight. During this period, competitions on Noting & Drafting, Essay writing and Typing in Hindi were held. To conclude the Hindi Pakhwara, a main function was organized on the eve of Hindi Divas i.e. September 13, 2013, under the Chairmanship of Member of the Commission, Smt. Alka Sirohi, wherein Prizes, Certificates were distributed to the winners of the various competitions organized during the fortnight.

(i) Inspections

The use of Hindi is closely monitored through a review of Quarterly Progress Reports received from the Sections and also through Organization & Management meetings conducted by the Branch Heads. Furthermore, during the course of the year, with a view to ensure proper compliance of the Official Language Policy and Programmes, 35 Sections of the Commission were inspected by Assistant Directors of Official Language Division.

(j) Follow-up action on Assurances received from Parliamentary Committee on Official Language

Follow-up action was taken by the Commission on the Assurances received from the Parliamentary Committee on Official Language and the Compliance report was sent to the Committee.

SET UP AND FUNCTIONS OF STAFF SELECTION COMMISSION

3.34 The set up of the Staff Selection Commission (SSC) comprises its Headquarters located in New Delhi and 09 Regional/Sub Regional Offices located at different parts of the country. The SSC (Hqrs) comprises one Chairperson, two Members, one Secretary-Cum Controller of Examinations and other supporting Officers and staff. The Regional/ Sub-Regional Offices are responsible for receipt and processing of applications for various examinations, issue of admit-cards to the candidates and conduct of examinations, interviews and Physical Endurance Tests (wherever required) either at the Regional Headquarters or other major cities in the regions. The role of the Staff Selection Commission is to make recruitment to Group ‘C’ (non-technical) and Group ‘B’ (non-gazetted)


posts in Ministries/Departments of Government of India and its attached and subordinate offices except those for which recruitment is made by the Railway Recruitment Boards and which were exempted from the purview of SSC.

INNOVATIVE MEASURES ADOPTED IN THE EXAMINATION SYSTEM

3.35 In order to enhance operational efficiency of the Commission many new initiatives were taken/mooted. These inter alia include:

� Introduction of jammers in the examination halls to check increasing incidence of use of Bluetooth technology.

� Introduction of videography to check impersonation in written examinations and typing test.

� Utilisation of services of CISF/Delhi Police personnel in the examination centres for frisking of candidates to check malpractices.

3.36 In order to reduce time taken between declaration of results and candidates physically joining their designated departments, the Commission introduced system of online verification of documents at the time of skill tests/interviews. This resulted in significant reduction of time taken and has been very well received by the candidates and the user departments.

3.37 In order to address accuracy of reporting of vacancies, the Commission introduced online vacancy reporting mechanism which has eliminated the possibilities of dual reporting of vacancies which used to cause inconvenience to user departments as well as candidates.

3.38 Keeping in view the need for streamlining the examination system and bringing it up to date to address the challenges being faced in recruitment of such a large number of applicants, the Commission’s proposal for setting up a high level Expert Group to review the existing examination system of the Staff Selection Commission, was approved by the Government.

3.39 Supervisors’ manual as well as handbook of procedures followed in SSC were revised to specifically address the emerging challenges being faced by the Commission. The said revision was undertaken after more than a decade.

3.40 In order to enhance awareness of candidates in the States from where representation of candidates in Government jobs is less, the Commission initiated the practice of holding Annual Conference of Regional Directors in those States where the representation is not proportionate to their share in national population. Towards this end, the first meeting of the annual conference was organised in Coimbatore which received wide publicity and succeeded in enhancing awareness about job opportunities being offered by the Government in Southern Region such as Kerala, Karnataka and Tamil Nadu.

PROGRESSIVE USE OF HINDI IN COMMISSION’S WORK

3.41 During the period under review, provision of Section 3(3) of Official Languages Act, 1963 and Official Language Rule,1976 were duly complied with. All the notices of various examinations published during the period were issued bilingually and the emphasis was laid on increasing the original correspondence in Hindi with three regions namely A, B and C as per


targets prescribed by the Department of Official Language. Three regional/sub-regional offices of SSC namely Allahabad (Region-A), Mumbai (Region-B) and Kolkata (Region-C) were awarded Rajbhasha Shield under the scheme of commendable work in official language Hindi for the year 2013-14. In the year 2013-2014 three cash awards were awarded to one officer and two employees under the scheme of Hindi dictation and original work in Hindi.

3.42 In order to encourage the progressive use of Hindi in the official work and to create interest among the Officers/Officials for its usage, Hindi software supported by Unicode compliance is being used. All the Regional/Sub-Regional Offices of Commission (Hqrs) too are using this Hindi Software/Fonts. In addition, Hindi Fortnight was organized from 1st September to 15th September, 2014. During the fortnight, various competitions like Essay writing, Typing test, Noting & Drafting, Poem recitation, Debate competition, Hindi dictation, translation, painting and drawing, filmy quiz and stenography competition were organized. Cash awards and certificates were also distributed to the winners by Hon'ble Member of SSC in the concluding session. A one day Hindi Workshop was also organized on 10th September, 2014 on “Noting & Drafting". Twenty two participants were trained in this workshop. Besides this, SSC has taken a unique initiative to start a new quarterly literary House magazine "Jharokha" to showcase the versatile literary talent of the officials of SSC. Three editions of this magazine have been published so far.

MAJOR EVENTS DURING 2014-15

Regional Directors’ Conference

3.43 The Commission has organized its Annual

Conference at New Delhi on 10th January, 2015 wherein all officers of Commission’s (HQs) and its Regional Directors / Deputy Directors have participated in the Conference. The Agenda of the Conference was to have discussion on important policy matters relating to examinations conducted by the Commission.

Workshop on Recommendations of Expert Group.

3.44 An Expert Group was set up by the Government to review the examination system of Staff Selection Commission under the

Regional Directors Conference held on 10th January, 2015


Chairmanship of Shri I.M.G. Khan, Former Secretary, Department of Posts. The Group has submitted its Report. To give further thought on the Report of the Expert Group, Staff Selection Commission has decided to hold wide ranging deliberations on the recommendations of the Expert Group among the various stakeholders and accordingly a Workshop was organized on 5th December, 2014 which was attended by the officers of different user departments / indenting departments, Department of Personnel & Training, Central Paramilitary Forces, etc.

3.45 Candidates selected through various Open Exams in 2014-15

(up to 15th January, 2015)

S. No. Name of Examination Candidates selected

1 SI, CPO, 2013 (Male) 2,522

2 SI, CPO, 2013 (Female) 334

3 Prasar Bharti (Engg Assistant) 1,290

4 Prasar Bharti (Technician) 339

5 CHSL, 2013 (DEO) 1,016

6 CHSL, 2013 (LDC) 2,018

7 Prasar Bharti (Prog. Executive) 177

8 Prasar Bharti (Trans Executive) 561

9 Constable, 2013 (Male) 21,752

10 Constable, 2013 (Female) 2,931

11 Steno, 2013 (Steno C) 22

12 Steno, 2013 (Steno D) 1,131

13 JHT, 2014 158

14. MTS, 2014 1,672

Total 35,923

During the deliberation in the Workshops, three Working Groups were set up on the following:

(i) National Screening Test & Technology related issues

(ii) Awareness Campaign

(iii) Issues relating to Central Armed Police Forces (CAPFs)

The recommendations of the Expert Group and the deliberation of the Working Groups in the Workshop are under consideration of the Government.


3.46 Information in respect of various examinations conducted during 2014-15 and the total number of candidates registered for these examinations

S. No.

Name of Examination Date of Advt.

Date of Exam Total No. of candidates registered

1 Combined Graduate Level (Tier-I) Re-Exam. 2013

19.01.2013 27.04.2014 & 20.07.2014

14,73,492

2 Junior Engineer (Civil & Electrical) Exam. 2014

01.03.2014 25.05.2014 4,64,705

3 Junior Hindi Translator Exam. 2014 22.03.2014 08.06.2014 8,9574 S.I. in CPOs Exam. 2014 15.03.2014 22.06.2014 6,37,8365 Stenographer Grade 'C'& 'D' Exam.

201431.05.2014 14.09.2014 6,38,393

6 Multi Tasking Staff (Paper-II) Exam. 2014

16.11.2013 17.08.2014 17,514

7 Combined Graduate Level (Tier-I) Exam. 2014

18.01.2014 19.10.2014 & 26.10.2014

30,84,707

8 Combined Higher Secondary (10+2) Level (Tier-I) Exam. 2014

19.07.2014 02.11.2014, 09.11.2014 &

16.11.2014

51,25,852

TOTAL 1,14,51,456

Candidates selected through various Open Exams in 2014-15

2,522

334 1,290

339

1,016

2,018177

561

21,752

2,931

22

1,131158

1672

1 SI, CPO, 2013 (Male)

2 SI, CPO, 2013 (Female)

3 Prasar Bharti (Engg Assistant)

4 Prasar Bharti (Technician)

5 CHSL, 2013 (DEO)

6 CHSL, 2013 (LDC)

7 Prasar Bharti (Prog. Executive)

8 Prasar Bharti (Trans Executive)

9 Constable, 2013 (Male)

10 Constable, 2013 (Female)

11 Steno, 2013 (Steno C)

12 Steno, 2013 (Steno D)

13 JHT, 2014

14 MTS, 2014


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Information in respect of various examinations

conducted during 2014-15 and the total number of

candidates registered for these examinations.

PUBLIC ENTERPRISES SELECTION BOARD

3.47 The Public Enterprises Selection Board (PESB) is a high powered body constituted by Government of India Resolution dated 3.3.1987 which was subsequently amended from time-to-time, the latest being on 4.4.08. The PESB has been set up with the objective of evolving a sound managerial policy for the Central Public Sector Enterprises(CPSE) and, in particular to advise Government on appointment to top management posts. The PESB is headed by a full – time Chairman with three Members.

3.48 The specific functions assigned to the PESB include the following:

(i) to be responsible for the selection of personnel for the posts of Chairman, Managing Director or Chairman-cum-Managing Director and Functional Director in CPSEs as well as in posts at any other level as may be specified by the Government;

(ii) to advise Government on matters relating to appointments, confirmation or extension of tenure and termination of services of the personnel of the above mentioned levels;


(iii) to advise Government on the desired structures at the Board level, and for senior management personnel, for each PSE or a group of PSEs;

(iv) to advise Government on a suitable performance appraisal system for both the PSEs and the managerial;

(v) to advise Government on formulation and enforcement of a code of conduct and ethics for managerial personnel in PSEs;

(vi) to advise Government on evolving suitable training and development programmes for management personnel in PSEs; and

(vii) to build data bank containing data relating to the performance of PSEs and their officers.

3.49 During the year 2014-15 (up to 28.11.2014), the PESB has conducted 92 Selection meetings for appointment of Board level executives. PESB has also recommended extension/non-extension in one case. In addition, presentations in respect of four cases of up-gradation and three cases of creation of posts were also held. Selection meetings were held to fill up a large number of unforeseen vacancies that occurred. Recommendations are being sent six months in advance of the occurrence of anticipated vacancies and within four months of occurrence of unforeseen vacancies.

3.50 Keeping in view the specific role assigned to the PESB, the Administrative Ministries/Departments have been advised to invariably consult the PESB in all cases of non-confirmation and non-extension of tenure.

3.51 As per ACC orders, Ministries are required to send proposals to PESB only in cases of non-

confirmation of tenure of Board level incumbents on performance grounds i.e. in cases where the score on the Special Performance Report (SPR) is less than 37.5.

3.52(a) A CMD/MD/Functional Director would be deemed to be confirmed unless the Ministry/Department sends a proposal to the PESB, to the contrary, within 30 days after the expiry of one year of the executive’s contractual period. Within this stipulated period of one year and thirty days, the Ministry shall issue necessary order for confirmation, if the Ministry fails to send a proposal to the contrary, to the PESB. (b) Now only proposals of non-extension on performance grounds are required to be sent to PESB by the Administrative Ministries. All cases of extension are to be referred to the ACC.

3.53 The PESB in consultation with DPE has evolved a benchmarking system to be applicable while considering proposals for extension. All proposals in which the incumbent meets the benchmark and the Ministry/Department decides to recommend extension are to be referred to the ACC for approval, not later than two months before the scheduled expiry of the tenure of the incumbent. No reference would be needed to be made to the PESB in such cases.

3.54 All proposals wherein the incumbent does not meet the benchmark are to be referred to the PESB by the Department/Ministry concerned. This reference has to be made six months before the scheduled expiry of tenure of the incumbent. The recommendation of the PESB would then be submitted to the ACC for orders.


3.55 In view of large number of applications being received for Board level positions in CPSEs, shortlisting of eligible candidates is restricted to only fifteen applicants for a Selection Meeting.

3.56 A software for inviting online applications for the posts of CMD/MD/Director for various CPSEs is under development in PESB as a part of e-Governance initiated by the Government.

3.57 Under the Swachh Bharat Mission, old records/files have been reviewed and weeded out/recorded as per the guidelines of Record Retention Schedule. A mass cleanliness drive had also been undertaken under this mission to clear the office spaces of obstacles in fire safety measures and a schedule drawn up to monitor cleanliness drive.

3.58 Policy and Procedures Relating to Central Public Sector Enterprises (CPSEs) Followed by Public Enterprises Selection Board (PESB)

Initiation of Selection procedure

The PESB keeps a close and constant watch on the vacancies that are likely to arise and initiates the process of selection 16 months before the occurrence of the vacancies.

The Board initiates selection process by sending job description of the post to the concerned Administrative Ministry/Department with a request to update the company profile and the job description within 15 days followed by reminder. In case, the Ministries/Departments do not respond within the aforesaid time frame the job description of the post is circulated suo moto. A period of 60/45 days is normally given to receive the applications after circulation of the vacancy for superannuation/unforeseen vacancies respectively.

Date of Vacancy The date of vacancy of a post is reckoned with reference to the date it will fall vacant or has fallen vacant as follows:Post newly created or kept in abeyance.

Date of issue of order creating/reviving the post.

Panel recommended by PESB scrapped by the ACC.

Date of issue of order scrapping the panel.

Circulation of the post The post is circulated among all Central PSEs, Ministries and State Chief Secretaries, and also uploaded on the Board's website. Further, no valid application should be withheld by the PSU or the Ministries/Departments.

Shortlist of candidates Applications, including names from data bank wherever applicable, are considered with reference to the job description and eligibility criteria in the following manner; subject to a maximum of 15:

8 : Internal (from the same CPSE or its subsidiary).3 : Sectoral (from PSEs of the same Administrative Ministry).2 : External (from any other CPSE).2 : Govt.

The shortfalls in a category is carried forward and distributed between the remaining categories on a pro rata basis.


Scheduling of selection date

Selection meeting is scheduled in consultation with the Secretary of the Administrative Ministry/Department.

Assistance by Ministry representative and CMD/MD of the PSE

Secretary is invited to assist the PESB on behalf of the Administrative Ministry/Department. However the concerned Secretary may nominate an officer not below the rank of Additional Secretary to represent him for a Board level post other than CMD of Schedule 'A' company. In the case of selection of Functional Directors, the concerned regular Chief Executive of the concerned enterprise is invariably invited to assist the PESB. However, in the case of subsidiaries, the Chairman of the holding Company is invited to assist the Board.

Joint Venture PSE In the case of Joint Venture enterprises with the State Governments, Chief Secretary of concerned State Government is also invited.

Recirculation/ constitution of Search Committee/ Press Advertisement

After the first round of Selection Interview, in case no candidate is found suitable and the Board wishes to see some more candidates, the post is re-circulated.

The Board may also decide to convert itself into a Search cum Selection Committee and follow the Search Committee mechanism for making selection.

Rule of immediate absorption

Officers from Organized Services will be considered only on "immediate absorption basis", unless the posts have been exempted specifically from the rule of immediate absorption with the approval of the Competent Authority.

Exemption from the rule of immediate absorption

Provided if no suitable candidate is found and the Administrative Ministry so desires, the question of granting exemption from the rule of immediate absorption may be recommended by the Board.

Vigilance clearance by CVC

The Board while sending its recommendations to the concerned Administrative Ministry/Department also conveys the recommendation to the Central Vigilance Commission to enable them to initiate advance action for processing vigilance clearance.

Internal candidate Internal candidate is one, who is an employee of an enterprise who has put in a minimum of two years of continuous service in it immediately preceding date of vacancy, and who does not hold a lien in any other PSE/Government. An employee who holds a lien on a post in a CPSE can also be considered as an internal candidate of that enterprise, provided he/she has put in a minimum of two years of continuous service in that enterprise, on the date of acquiring the lien and the period for which he/she is away from the enterprise is not more than 5 years.


Age criteria On the date of occurrence of Vacancy:

Schedule of PSE Age of superannuation 60 years

Internal External

Min. Max. Min. Max.

CMD Schedule 'A'/Director Schedule 'A'/ CMD Schedule 'B'

45 58 45 57

Director Schedule 'B'/CMD Schedule 'C'/ Director Schedule 'C'/CMD Schedule 'D'

40 58 40 57

Age of superannuation 58 years

Internal External

CMD Schedule 'A'/Director Schedule 'A'/ CMD Schedule 'B'

45 56 45 55

Director Schedule 'B'/CMD Schedule 'C'/ Director Schedule 'C'/CMD Schedule 'D'

40 56 40 55

ELIGIBILITY PAY SCALES FOR VARIOUS BOARD LEVEL POSTS

Pay scale of the Board level post PSE executives Eligibility for Government officers

Schedule 'A' CMD(in rupees)

27,750-31,500 (Pre 2007) 80,000-12,5000

8250-9250(IDA) Pre 01.01.9211,500-13,500(IDA)Post 01.01.92 23,750-28,550(IDA) Post 01.01.9762,000-80,000(IDA) Post 01.01.0722,400-24,500(CDA) Pre revised67,000-79,000 (CDA)

Addl. Secretary or equivalent/ Lt. General in the Army or Vice Admiral in Navy or Air Marshal in the Air Force.

Schedule 'A' Director Schedule 'B' CMD

25,750-30,950 75,000-1,00,00075,000-90,000

7250-8250(IDA) Pre 01.01.929500-11,500(IDA) Post 01.01.92 20,500-26,500(IDA) Post 01.01.9751,300-73,000(IDA) Post 01.01.0718,400-22,400(CDA) Pre revised37,400-67,000+GP 10,000(CDA)

Joint Secretary or equivalent/ Major General in the Army or Rear Admiral in Navy or Air Vice Marshal in the Air Force.


Schedule 'B' Director Schedule 'C' CMD

22,500-27,300(Pre 2007) 65,000-75,000

6250-7475(IDA) Pre 01.01.92 8520-10,050(IDA) Post 01.01.92 18,500-23,900(IDA) Post 01.01.97 43,200-66,000(IDA) Post 01.01.07 14,300-18,300(CDA) Pre revised 37,400-67,000+GP 8700(CDA)

Director or equivalent/ Brigadier in the Army or Commodore in Navy or Air Commodore in the Air Force.

Schedule 'C' Director Schedule 'D' CMD

20,500-25,000 (Pre revised) 51,300-73,000

5550-6870 (IDA)7500-9900 (IDA)Post 01.01.9217,500-23,000(IDA)Post01.01.9736,600--62,000(IDA)Post01.01.0712,000-16,500 (CDA) Pre revised15,600--39,100+GP 7600 (CDA)

Deputy Secretary or equivalent/ Lt. Colonel in the Army or Captain in Navy or Group Captain in the Air Force.

Period of service in the eligible scale

The minimum length of service required in the eligible scale will be one year for internal candidates, and two years for others as on the date of vacancy.

Job hopping 1. For PESB the concept of job hopping is valid only when a candidate has taken a position at the Board level. 2. When a candidate moves from Company A to Company B on a Board level position, he is expected to work for minimum two years in order that restriction of job hopping does not apply to him. If he has put in less than 2 years, the rule of job hopping will apply to him for a position in other companies.3. If a position falls vacant in the same company at a higher level, the restriction of job hopping will not apply to a Director as 'vertical hopping' is permitted in the same Company. For example, if an incumbent has moved from company A to company B he will be eligible for applying for CMD's position in company B but not in company A even if he holds lien in company A.4. Job hopping restriction will apply to an incumbent for lateral movement within the company as well as in any other company.5. There is an embargo of six months for a candidate holding No.1 position in a panel.

Candidate recommended earlier not considered for another post for six months

Candidate recommended as No. 1 in the panel for a Board level post is not considered for another Board level post for a period of six months from the date of selection interview or till the approval of the concerned panel, whichever is earlier.

Tenure of appointment at Board level

The Board level functionary will be considered for appointment for a period of 5 years or till the age of superannuation, whichever is earlier, on contract basis, with a provision that the Government will have the option to terminate the services with three months’ notice.


Relaxations in appointment of Chief Executive and Functional Directors in sick/ loss making PSE where revival package has been approved

In the case of sick/loss making CPSE for which revival plan has been approved by the Government, the following relaxation could be provided:-

In case, any Board level incumbent of such CPSE has contributed exceedingly well in the turnaround of that sick CPSE, his tenure may be extended till he attains the age of 65 years. Since, the selection process to a Board level post is being initiated by PESB one year prior to the due date of superannuation of the incumbent, the proposal for extension of tenure beyond the age of superannuation will have to be initiated at least one year prior to the date of superannuation of the incumbent. In case, the balance period of tenure of incumbent is less than one year at the time of approval of revival package by the Government, such proposal for extension of tenure may be initiated immediately after approval of revival package by the Government. The decision on the extension of tenure beyond the normal retirement age will be taken as per the extant procedure for extension of tenure of Board level executives, i.e. joint appraisal by PESB followed by the approval of the competent authority. Further, such extension would be subject to annual review of the performance of the incumbent to be conducted by Secretary of the concerned Administrative Ministry.

Where fresh appointment of the Chief Executive or any Functional Director is proposed and if the PESB procedure of circulation of vacancy does not ultimately lead to a panel for consideration by the competent authority, then relaxation of cut-off age for applying, to 62 years, with minimum tenure of 3 years, could be considered. In such cases, serving/retired CPSE executives, Government servants and private sector executives could be considered.

Chief Executives and Functional Directors of these CPSEs would be considered for a lump-sum incentive up to maximum of Rs.10 lakh out of the profits of the CPSE besides usual pay, allowances and perks attached to the post.

Competent Authority Appointments Committee of Cabinet is the competent authority for appointment and extension of CMD/MD/Functional Directors of Schedule 'A' and 'B' PSEs, and the Minister in-charge is the competent authority for appointment and extension of Board level posts belonging to Schedule 'C' and 'D' CPEs.

Validity of Panel As per D.O.No.29 (3) EO/2008(ACC) dated 27th May, 2008 of Cabinet Secretary, the panel of names recommended by PESB is valid for one year and need to be revalidated before submission to ACC.

Number of appearance in a year

A candidate may apply any number of times in a calendar year, but he may be allowed to appear only up to four times in selection meetings, in a calendar year. This restriction in number of appearances has come into effect from 1st January 2013.


Incomplete Application If any candidate fails to fill up any column in his application, the same will be rejected as incomplete. Applications for Board level posts that are received through proper channel sometimes leave column no -9 (with respect to penalty / enquiry etc.) blank. PESB has decided that henceforth such applications will be treated as incomplete and rejected.

Eligibility of incumbent Directors when the schedule of Company is up-graded.

(i) Pre-upgradation Posts: Vacancies arising for the first time after upgradation-

If the date of first time vacancy is within 2 years of the date of upgradation (as notified by DPE), the eligibility criteria for internal candidates (only) will be the same as was applicable prior to upgradation.

(ii) Posts created after upgradation-As per norms applicable to the Schedule to which PSU has been upgraded.

3.59 BUDGET ESTIMATES 2014-15 (IN THOUSANDS OF RUPEES)

HEADS PLAN NON-PLAN TOTAL

SALARIES 0 22000 22000WAGES 0 180 180OVER TIME ALLOWANCE 0 120 120MEDICAL TREATMENT 0 500 500DOMESTIC TRAVEL EXPENSES 0 550 550FOREIGN TRAVEL EXPENSES 0 200 200OFFICE EXPENSES 0 4000 4000PUBLICATION 0 200 200MINOR WORKS 0 500 500PROFESSIONAL SERVICES 0 200 200OAE 0 600 600TOTAL 0 29050 29050


4RESERVATION IN THE CENTRAL

GOVERNMENT SERVICES

Policy matters regarding Reservation in Services in Central Government for the following:-

• Scheduled Castes, Scheduled Tribes & Other Backward Classes;

• Persons with Disabilities;

• Ex-servicemen.

MANDATE

4.0 The Government has taken several steps for the upliftment and welfare of the Scheduled Castes, the Scheduled Tribes, the Other Backward Classes and the Persons with Disabilities. One such step is to give them reservation in services under the State. The ex-servicemen also get reservation in services.

RESERVATION FOR SCs, STs AND OBCs:

4.1 Clause (4) of Article 16 of the Constitution of India enables the State to make provision for reservation of appointments or posts in favour of any backward class of citizens which, in the opinion of the State, is not adequately represented in the services under the State. Clause (4A) of the same Article enables the State to provide reservation for the members of the Scheduled Castes and Scheduled Tribes in the matter of promotion. Article 335 provides that the claims of the members of the Scheduled Castes and the Scheduled Tribes shall be taken into consideration, consistently with the maintenance of efficiency of administration, in the making of

appointments to services and posts in connection with the affairs of the Union or of a State.

4.2 In consonance with the powers given by the Constitution, the Government has issued various instructions providing for reservation in services for the members of the Scheduled Castes (SCs), the Scheduled Tribes (STs) and the Other Backward Classes (OBCs). Such members of Other Backward Classes who fall in creamy layer, however, do not get the benefit of reservation. The income limit for determining the creamy layer status amongst the OBCs to exclude the socially advanced persons/sections is Rs.6.0 lakh per annum.

4.3 Reservation to SCs, STs and OBCs, in case of direct recruitment, is available in all groups of posts. When direct recruitment is made on all India basis by open competition, reservation for SCs, STs and OBCs is respectively 15%, 7.5% and 27%; and when direct recruitment is made on all India basis otherwise than by open competition it is 16.66%, 7.5% and 25.84% respectively.


In case of direct recruitment to Groups 'C' and 'D' posts normally attracting candidates from a locality or a region, percentage of reservation for SCs and STs is generally fixed in proportion to the population of SCs and STs in the respective States/UTs and reservation for OBCs in such cases is fixed keeping in view their proportion in the population of the State/UT and that it is not more than 27% and total reservation for SCs, STs and OBCs does not exceed the limit of 50%.

4.4 The Government had carved out a sub-quota of 4.5 per cent for minority communities from within the 27% reservation for OBCs. However, the Hon’ble High Court of Andhra Pradesh quashed the same. An SLP has been filed by Union of India in the Hon’ble Supreme Court against the decision of the High Court of Andhra Pradesh and the matter is sub-judice.

4.5 Reservation in promotion by non-selection method is available to SCs and STs in all groups of services at the rate of 15% and 7.5% respectively. In case of promotion by selection method, SCs and STs get the benefit of reservation up to the lowest rung of Group ‘A’. However, no reservation is given in the matter of promotion to the grades of posts or services in which the element of direct recruitment, if any, exceeds 75 per cent. There is no reservation for OBCs in the matter of promotion.

4.6 In promotion by selection to posts within Group ‘A’ which carry a Grade Pay of Rs.8700/- or less (in revised pay scale), there is no reservation, but the Scheduled Caste/Scheduled Tribe officers who are senior enough in the zone of consideration for promotion so as to be within the number of vacancies for which the select list is to be drawn up, are included in

that list provided they are not considered unfit for promotion.

4.7 Various relaxations and concessions are given to SC and ST candidates so as to improve their representation in services. For example, they get relaxation in the upper age limit, unlimited number of chances within the relaxed age limit prescribed for appearing in the competitive examinations, exemption from payment of examination fee and relaxation in standards of suitability. Likewise, the OBC candidates get concessions like relaxations in the upper age limit up to three years, relaxation in number of chances up to seven within the relaxed age limit for appearing in the Civil Services Examination etc. The SC/ST/OBC candidates appointed on their own merit are adjusted against unreserved vacancies. To ensure that posts reserved for SCs, STs and OBCs are filled by candidates belonging to these categories of persons only, there is a general ban on de-reservation of vacancies in case of direct recruitment.

4.8 Provision of reservation has, over the period, helped in increasing the representation of Scheduled Castes and Scheduled Tribes in services of the Government of India. As per available information, there were only 13.17% Scheduled Castes and 2.25% Scheduled Tribes in services as on 1st January, 1965, which has increased to 17.57% and 7.73%, respectively, as on 1.1.2013. Representation of Scheduled Castes and Scheduled Tribes in Group 'A' service has increased to a great extent during last few decades. Representation of Scheduled Castes in Group ‘A’ services has increased from 1.64% in 1965 to about 13.94% now. Likewise, the representation of Scheduled Tribes in Group ‘A’ services has increased from 0.27%


in 1965 to about 5.82% now. Representation of Other Backward Classes in services, as per information received from various Ministries/ Departments is now 17.74%. Reservation for the Other Backward Classes started in the year 1993. Moreover, there are employees of Other Backward Classes who were appointed prior to introduction of reservation for them or who

GROUP Number of persons

Total Number of Employees

SC ST OBC

Number % Number % Number %

'A' 74,866 10,434 13.94 4354 5.82 8316 11.11

'B' 1,88,776 29,373 15.56 12,073 6.4 20,069 10.63

'C' (excluding Safai Karamchari) 25,70,757 4,43,854 17.27 2,03,444 7.91 4,72,074 18.36

'C' (Safai Karamchari) 1,17,681 34971 29.72 8387 7.13 23,262 19.77

Total 29,52,080 5,18,632 17.57 2,28,258 7.73 5,23,721 17.74

fall within the creamy layer. It is expected that as a result of introduction of reservation, their representation in services would increase in due course of time. 69 Ministries/ Departments have supplied information about representation of Scheduled Castes, Scheduled Tribes and Other Backward Classes as on 1st January, 2013, which is summarized below:-

4.9 Number of vacancies reserved in Indian Administrative Service, Indian Foreign Service and Indian Police Service for the year of

Examination, 2013 and vacancies filled up are given in the following statement:

Unreserved Scheduled Castes Scheduled Tribes Other Backward Classes

Service (s)

Vacancies earmarked unreserved

Service allocated

as unreserved

Vacancies earmarked

reserved for SCs

Vacancies earmarked/

reserved For SCs

Service allocated

to SCs

Vacancies earmarked/ reserved for

STs

Service allocated

to STs

Vacancies earmarked/ reserved for

OBCs

Service allocated to OBCs

I.A.S 90 90 27 27 14 14 49 49

I.F.S. 17 17 04 04 02 02 09 09

I.P.S. 75 75 24 24 08 08 43 43

4.10 Quantum of reservation for the SCs, STs and OBCs in any grade/cadre is determined on the basis of number of posts in the grade/cadre. However, in small cadres having less than 14 posts, where it is not possible to give reservation to all the three categories on the basis of this principle, reservation is provided by rotation by

way of L-Shaped 14-Point rosters prescribed by Department of Personnel & Training Office Memorandum No.36012/2/96-Estt.(Res.) dated 2.7.1997. While determining reservation, it is ensured that total number of reserved posts for SCs, STs and OBCs in any cadre does not exceed 50% of the total number of posts in the cadre.


At the same time, total number of vacancies earmarked reserved in a year in any cadre should not be more than 50% of the total vacancies of the year. However, the backlog reserved vacancies are treated as a separate and distinct group, on which limit of 50% does not apply.

4.11 In each Ministry/Department, the Deputy Secretary in-charge of Administration or any other officer at least of the rank of Deputy Secretary is appointed to act as Liaison Officer in respect of matters relating to the representation of Scheduled Castes and Scheduled Tribes in all establishments and services under the administrative control of the Ministry/Department. He is, inter alia, responsible for ensuring due compliance, by the subordinate appointing authorities, of the orders and instructions pertaining to the reservation of vacancies in favour of Scheduled Castes and Scheduled Tribes and other benefits admissible to them. Each Ministry/ Department is supposed to have a Cell within the Ministry/Department under the direct control of the Liaison Officer to assist him to discharge his duties effectively. In offices under the control of Head of Department also, a Liaison Officer is nominated for work relating to representation of Scheduled Castes and Scheduled Tribes. The duties of Liaison Officers for offices under such Heads of Departments are similar to those of Liaison Officer of the Ministry/Department in respect of offices under their charge.

4.12 Orders were issued on 6.3.1997 for appointment of separate Liaison Officers in each Ministry/Department for looking into the matters concerning reservation for Other Backward Classes.

4.13 Instructions exist to the effect that a clause

providing for reservation should be included in terms and conditions while giving grant to the voluntary agencies employing more than 20 persons on regular basis and meeting at least 50 per cent of their recurring expenditure from grants-in-aid from Central Government.

4.14 This Department has been launching Special Recruitment Drives to fulfill the backlog vacancies reserved for SCs and STs from time to time. The last Special Recruitment Drive was launched in November, 2008 to fill up the backlog reserved vacancies of SCs, STs and OBCs. The drive was concluded on 31.03.2012. As per information received from the Ministries/ Departments, there were 75,522 backlog reserved vacancies of which 48,034 were filled up. The Government considered the status of filling up of backlog reserved vacancies and desired that concerted efforts be made to fill up the backlog reserved vacancies at the earliest. General instructions were issued in June, 2013 to all concerned to make concerted efforts to fill up backlog reserved vacancies. As per information received by this Department, 19,676 backlog reserved vacancies of Scheduled Castes, Scheduled Tribes and Other Backward Classes were further filled up after the conclusion of the Drive by some major Ministries/Departments which include their attached/subordinate offices and also banks/financial institutions. Ministries/Departments have also been requested to constitute a in-house Committee to take various time bound measures including study of the root cause of backlog reserved vacancies, initiation of measures to remove such factors, filling up of backlog reserved vacancies.

4.15 Instructions have been issued on 13th February, 2014 to the effect that wherever a


Selection Committee/Board exists or has to be constituted for making recruitment to 10 or more vacancies in any level of posts or services, it is mandatory to have one member belonging to SC/ST, one member belonging to OBC and one member belonging to Minority Community in such Committees/Boards. One of the members of the Selection Committee/Board, whether from the general category or from the minority community or from SC/ST/OBC, should be a lady failing which a lady member should be co-opted on the Committee/Board. It is also to be ensured that where the number of vacancies against which selection is to be made is less than 10, no effort should be spared in finding a Scheduled Caste/Scheduled Tribe/Other Backward Class Officer, a Minority Community officer and a lady officer for inclusion in such Committees/Boards.

RESERVATION FOR PERSONS WITH DISABILITIES

4.16 Section 33 of the Persons with Disabilities (Equal Opportunities, Protection of Rights and Full Participation) Act, 1995 (PWD Act) provides that every appropriate Government shall appoint in every establishment such percentage of vacancies not less than three per cent for persons or class of persons with disability of which one per cent each shall be reserved for persons suffering from (i) blindness or low vision, (ii) hearing impairment and (iii) locomotor disability or cerebral palsy; in the posts identified for each disability. Section 32 of the Act requires the Government to identify posts in establishments which can be reserved for the persons with disability.

4.17 The PWD Act came into force only in 1996. However, it was much before in November,

1977 that reservation for persons with disabilities was introduced in case of direct recruitment to Groups 'C' and 'D' posts. It was extended to the cases of promotion to Group 'C' and 'D' posts in 1989. Reservation for persons with disabilities is made applicable in Group 'A' and 'B' posts in case of direct recruitment.

4.18 With a view to streamlining the procedure of reservation for persons with disabilities, the Department of Personnel & Training issued consolidated instructions on the subject in December, 2005 superseding all previous instructions. As per these instructions, reservation for persons with disability is now available in all Groups of posts in case of direct recruitment. Three per cent of vacancies in case of promotion to Group 'D' and Group 'C' posts in which element of direct recruitment if any, does not exceed 75% shall be reserved for persons with disability. As provided in the Act, the benefit of reservation goes to persons suffering from (i) blindness or low vision, (ii) hearing impairment and (iii) locomotor disability or cerebral palsy, each category being entitled to 1% reservation.

4.19 Various concessions are given to persons with disabilities like upper age limit for persons with disabilities is relaxable (a) by ten year (15 years for SCs/STs and 13 years for OBCs) in case of direct recruitment to Group ‘C’ and Group ‘D’ posts; (b) by 5 years (10 years for SCs/STs and 8 years for OBCs) in case of direct recruitment to Group ‘A’ and Group ‘B’ posts where recruitment is made otherwise than through open competitive examination; and (c) by 10 years (15 years for SCs/ STs and 13 years for OBCs) in case of direct recruitment to Group ‘A’ and Group ‘B’ posts through open competitive examination. The relaxation in age limit is given


to them irrespective of the fact whether the post is reserved or not, provided the post is identified suitable for persons with disabilities. Apart from age relaxation, they also get exemption from payment of application fee and examination fee and relaxation in standards of suitability. A separate guideline for providing certain facilities in respect of persons with disabilities who are already employed in Government for efficient discharge of their duties was issued and is available in the public domain of the Department, namely, permin.nic.in>DPPT>OMs&Orders>Persons with Disabilities.

4.20 As per available data, the representation of persons with disabilities in the Central Government services is as under:-

GROUP Number of Persons with DisabilitiesVH HH OH Total

A 24 22 171 217B 68 80 1049 1197C 1299 2118 9296 12713D 320 323 977 1620Total 1711 2543 11493 15747

(Source: Data provided by Ministries/ Departments).

4.21 A Special Recruitment Drive was launched to fill up the backlog reserved vacancies for persons with disabilities in November, 2009 which concluded on 31.3.2012. As per information received from Ministries/ Departments, there were a total of 6003 backlog vacancies of Persons with Disabilities (PwD) and out of these 2388 vacancies were filled up by the end of the Drive i.e. 31.03.2012.

RESERVATION FOR EX-SERVICEMEN

4.22 Reservation for ex-servicemen is available in terms of the Ex-servicemen (Re-

employment in Central Civil Services and Posts) Rules, 1979 as amended from time to time. As per these Rules, ten per cent of the vacancies in the posts up to the level of Assistant Commandant in para-military forces, ten per cent of the vacancies in Group 'C' posts, and twenty per cent of the vacancies in Group 'D' posts are reserved for ex-servicemen to be filled by direct recruitment in any year. Ex-servicemen are entitled to get age relaxation for appointment to any vacancy in Central civil services/posts, whether reserved or not. Ex-servicemen who have already secured employment under the Central Government are entitled to the benefit of age relaxation as prescribed for securing another employment in a higher grade or cadre under the Central Government. There are some provisions regarding relaxation/exemption of educational qualifications for the ex-servicemen. The DG (Resettlement), Ministry of Defence monitors the implementation of these orders in the Central Government Agencies. A compendium of instructions on reservation for ex-servicemen was issued on 25.2.2014 and is now available in the public domain of this Department namely persmin.gov.in>DOPT>OMs & Orders>Estt.(Reservation)>Ex-servicemen. As per Office Memorandum dated 14.08.2014 which is available in the above mentioned public domain, if an ex-serviceman applies for various vacancies before joining any civil employment, (s)he can avail of the benefit of reservation as ex-servicemen for any subsequent employment, which are filled through direct recruitment and wherever reservation is applicable to the ex-servicemen. However, to avail of this benefit, an ex-serviceman as soon as (s)he joins any civil employment, should give self-declaration/undertaking to the concerned employer about


date-wise details of application for various vacancies for which (s)he had applied for before joining the initial civil employment. These Orders take effect from the date of issuance of the Office Memorandum.

4.23 Reservation for ex-servicemen and physically handicapped persons is termed as "horizontal" reservation and reservation for SCs, STs and OBCs is termed as "vertical" reservation. Guidelines exist explaining how the "horizontal" reservation is to be adjusted against the "vertical" reservation.


5CADRE MANAGEMENT

The Services Division is responsible for Cadre Management of All India Services (IAS, IPS and IFS) which includes framing and revising rules and regulations regarding service conditions of the employees, in consultation with the Ministry of Home Affairs and Ministry of Environment and Forests. Matters relating to framing and amendment of recruitment rules, clarification related to rules etc., are examined and processed in this Division. Some of the important issues/initiatives taken during the year include:-

MANDATE

5.0 Amendments in AIS Rules(i) Amendment in AIS (Conduct) Rules, 1958

related to public service values and ethics was notified on 08.08.2014.

(ii) Amendment in Rule 5(2) of the IAS (Probation) Rules, 1954 related to training of SCS officers was notified on 05.12.2014.

Cadre strength of IAS

5.1 The Total Authorized Cadre Strength of the IAS as on 01.01.2014 was 6270 and the number of officers in position was 4619. The corresponding figures are 6375 and 4802 as on 01.01.2015 respectively. The authorized cadre strength and the number of officers in position in different years since 1951 are as given below:

Year Authorized cadre strength

Number of officers in position(As on 1st January)

1951 (At the time of initial constitution of the service)

1232 957 (Including 336 officers of the Indian Civil Service)

1961 1862 1722(Including 215 officers of the Indian Civil Service)

1971 3203 2754(Including 88 officers of the Indian Civil Service)

1981 4599 3883

1991 5334 4881

2001 5159 5118

2002 5159 5051

2003 5159 4871

2004 5159 4791

2005 5261 4788

2006 5337 4790

2007 5422 4731

2008 5460 4761

2009 5671 4572

2010 5689 4534

2011 6077 4456

2012 6154 4377

2013 6217 4737

2014 6270 4619

2015 6375 4802


5.2 There is a provision for quinquennial cadre review in respect of every cadre of the three All India Services under the relevant Cadre Rules.

5.3 In the year 2014, notifications have been issued revising the strength and composition of the following cadres participating in the All India Services:

Indian Administrative Service

1. Assam-Meghalaya

2. Bihar

3. Karnataka

4. Odisha

5. Tamil Nadu

6. Uttar Pradesh

Indian Police Service

1. Uttar Pradesh

5.4 Consequent on bifurcation of Andhra Pradesh, relevant notifications were issued pertaining to the State of Telangana and Residual Andhra Pradesh with regard to the IAS, IPS and IFS cadre strength.

5.5 In compliance of Hon’ble Supreme Court’s directions in PIL filed by Shri TSR Subramanian & Ors vs. UoI & Ors., relevant amendments were carried out under Rule 7 of the IAS, IPS and IFS (Cadre) Rules, thereby fixing minimum tenure for cadre posts and for formation of Civil Services Board. Relevant notifications were issued accordingly.

Commercial Employment

5.6 As per Rule 26 of the All India Services (Death-Cum-Retirement Benefits) Rules, 1958

a pensioner shall not accept any commercial employment before the expiry of one year from the date of his retirement, except with the previous sanction of the Central Government. During the year 2014, permission of the Central Government was granted to 4 (four) retired IAS officers for accepting commercial employment (post retirement) under this rule.

Resignation of AIS Officers

5.7 The issue of resignation of AIS officers is governed by Rule 5 of AIS (DCRB) Rules, 1958. Rule 5(1) of AIS (DCRB) Rules, 1958 provides that no retirement benefits may be granted to a person who has been dismissed or removed from the service or who has resigned from service. During the current year i.e. 2014, no resignation of IAS officer was examined/accepted by the Central Government.

5.8 In 2014, the Union Public Service Commission conducted the Civil Services Examination 2014 for recruitment to the following 23 services out of which 19 are Group ‘A’ Services and the remaining 4 are Group ‘B’ Services.

i) The Indian Administrative Service.

ii) The Indian Foreign Service.

iii) The Indian Police Service.

iv) The Indian P&T Accounts and Finance Services. Group ‘A’

v) The Indian Audit and Accounts Service, Group ‘A’

vi) Indian Revenue Service (Customs & Central Excise) Gr. ‘A’

vii) The Indian Defence Accounts Service, Group ‘A’


viii) The Indian revenue Service, (I.T) Group ‘A’

ix) The Indian Ordnance Factories Service, Group ‘A’ (Asstt. Works Manager-Non¬ technical).

x) The Indian Postal Service, Group ‘A’

xi) The Indian Civil Accounts Service, Group ‘A’

xii) The Indian Railway Traffic Service, Group ‘A’

xiii) The Indian Railway Accounts Service, Group ‘A’

xiv) The Indian Railway Personnel Service, Group ‘A’

xv) Post of Assistant Security Officer, Group ‘A’ in Railway Protection Force.

xvi) The Indian Defence Estates Service, Group ‘A’

xvii) The Indian Information Service, Junior Grade Group ‘A’

xviii) The Indian Trade Service, Group 'A' (Gr.III)

xix) The Indian Corporate Law Service, Group ‘A’.

xx) The Armed Forces Headquarters Civil Service, Group ‘B’ (Section Officer’s Grade).

xxi) The Delhi, Andaman and Nicobar Islands, Lakshadweep, Daman & Diu and Dadra & Nagar Haveli Civil Service, Group ‘B’

xxii) The Delhi, Andaman and Nicobar Islands, Laskhadweep, Daman & Diu and

Dadra & Nagar Haveli Police Service, Group ‘B’

xxiii) Pondicherry Civil Service, Group ‘B’ Data regarding service allocation on the basis of CSE 2013.

5.9 During the year 2014 (Jan 2014 to Dec 2014), service allocation to 1029 candidates out of 1122 candidates recommended by UPSC on the basis of Civil Service Examination-2013 (Main List) and service allocation to 73 candidates out of 90 candidates recommended by UPSC on the basis of Civil Service Examination-2012 (Reserve List) have been done.

Issues relating to the Civil Services Examination (CSE)

5.10 The Government has decided that the candidates, who appeared in Civil Services Examination (CSE), 2011, and had exhausted their chances for the reasons they had already availed all the attempts available to them or had attained the maximum age limit prescribed for their category, will be given one additional attempt in CSE 2015. The Government has also decided not to include the marks allocated to question-section on “English Language Comprehension Skills” of Paper-II in Civil Services (Preliminary) Examination, 2014 for gradation or merit.

5.11 Further, an All Party Meet was held on 23.11.2014 on the issues of Civil Services Examination. As decided in the said meet, a background note was circulated to all the floor leaders in Parliament for their valuable inputs /suggestions in the matter. Inputs from several floor leaders have been received and are under examination in consultation with UPSC.


Bifurcation of erstwhile Andhra Pradesh into State of Telengana and the State of residual Andhra Pradesh and distribution of officers belonging to All India Service

5.12 As per Andhra Pradesh Reorganization Act, 2014 this Department had constituted an Advisory Committee which was mandated for evolving fair, just and transparent criteria for the distribution of AIS officers of the undivided Andhra Pradesh between the successor states of Telengana and Andhra Pradesh and to physically allocate the officers based on the approved criteria by the appointed day i.e. 2nd June 2014. As per the recommendations of the Advisory Committee and approval thereof by the Competent Authority, the AIS officers borne on the cadre of undivided Andhra Pradesh have been provisionally distributed between the newly created States of Telangana and Andhra Pradesh, vide notification dated 26.12.2014.

Policy for change of cadre of IAS officers appointed against vacancies reserved for PH category

5.13 This Department had been receiving requests from IAS officers appointed against vacancies reserved for physically handicapped candidates for change of their cadre to a preferred cadre including their home cadre on the grounds of hardship. Therefore, in order to mitigate hardship of such officers, DOPT with the approval of the Competent Authority has issued separate guidelines on 14.2.2014 for change of cadre of Indian Administrative Service Officers appointed against vacancies reserved for Physically Handicapped (PH) category. According to this Policy, an officer may apply for change of cadre to DoPT through his/her parent cadre/LBSNAA as the case may be so as to reach DoPT within three months from the date of notification of the cadre allocation in the official website of the DoPT indicating a minimum of three states, in the immediate proximity / neighbourhood of his /her Home State, to which he/she would like to be transferred, in order of priority. The Government may, on a case to case basis and taking into account [based on the report of a medical board] the extreme hardship faced by such an IAS officer permit his/her transfer to a cadre in the

Hon’ble MOS(PP) and Secretary (Personnel) with the IAS Probationers on 29th August, 2014 at North Block, New Delhi.


immediate neighbourhood / proximity of his/her Home State. However, no such transfer to the Home State of the officer shall be permitted.

5.14 In this regard, this Department had received applications from a number of IAS officers appointed against vacancies reserved for physically handicapped candidates for change of their cadre to a preferred cadre. Medical examination of these officers has been done and proposals are at various stages of consideration. So far, change of cadre of two IAS officers has been approved by the Appointments Committee of the Cabinet (ACC) under this policy.

INTER-CADRE DEPUTATION/ TRANSFER DURING 2013.

Inter-Cadre deputation:

5.15 Inter-cadre deputation is permissible to All India Service officers on completion of their nine years of service and before attaining promotion to super-time scale in his/her own home cadre. Such deputation is considered in view of the personal difficulties of the officers concerned and is permissible for a maximum period of 5 years in the entire service career of the officers and the period at a time thereof normally do not exceed three years.Inter-cadre Transfer

5.16 Inter-cadre transfer is normally permissible to an All India Service officer on the ground of his/her marriage to another officer of the All India Service. Other grounds for cadre transfer of All India Service officers is ‘extreme hardship’ which includes (a) threat to the life of the officer or his immediate family and (b) severe health problems to the officer or his immediate due to the climate or environment of the state to which he is allotted. In the case

of lady officer borne on North eastern cadres marries officer borne on another cadre the lady officer is mandatorily transferred to her spouse’s cadre if she so request except her home cadre. All India Service officers belonging to North Eastern cadre may be allowed transfer of cadre to any other cadre in the North East in relaxation of the existing conditions subject to availability of deficit in the insider quota.

Data regarding Inter Cadre Deputation /Deputation

5.17 During the year 2014 (January 2014 to December 2014) ACC approval has been obtained on Inter cadre transfer, Inter cadre deputation, Regularization of overstay and Extension on inter cadre deputation, in the following number of cases:

Type of Case Number

Inter cadre transfer 7

Inter cadre deputation 21

Regularization of overstay 1

Extension on inter cadre deputation 6

Appointment by Promotion/ Selection

5.18 Filling up of the posts in IAS through Appointment by Promotion/ Selection is important to achieve the objective of bridging up the shortage of officers in the service. During 2014, this Department made some concerted efforts to make appointment from SCS/Non-SCS category to the IAS. As a first step towards that, all the proposals regarding determination of vacancies received from cadres/segments, were finalized. As regards appointment from SCS/ Non-SCS to IAS during the period from 01.04.2014 till date, in all 149 officers have been appointed in various cadres.


Meeting by MOS (PP)/Secretary (P) with Principal Secretaries of General Administration /Personnel Department of the State Governments.

5.19 A mechanism for holding biennial meetings with Principal Secretaries of General Administration /Personnel Department of the State Governments for on the spot consultation on the issues of mutual concern has been developed during last few years. Last such meeting was held on 9th September, 2014 in CSOI, New Delhi.

5.20 Meeting was inter-alia attended by the representatives of 19 States wherein mainly the issues relating to Cadre Review, Promotion of state service officers to IAS, Stability of tenure, unauthorised absence, courtesy of Public Representatives, promotion of SCS officers to IAS, Induction training of promotee IAS officers, Inter Cadre Deputation/Change of Cadre, Vigilance issues, CBI related issues, training related issues etc. were discussed.

ISO 9001:2008 certification of Service Allocation on the basis of Civil Services Examination.

5.21 The process of service allocation to the recommended candidates on the basis of Civil Services Examination has been awarded ISO 9001:2008 certification on 11.04.2014. IAS Regulation of Seniority

5.22 During 2014, seniority/year of allotment of pertaining to 15 cadres/States on receipt of proposal from them, have been determined, and orders have been issued.

Digitization of Records

5.23 In order to preserve for longer period and

facilitate quick retrieval, dossiers of IAS officers have been digitized up to CSE-2013. Further, more than 1000 files of AIS Division have also been digitized.

Frequently Asked Questions (FAQ) relating to Civil Services Examination

5.24 For the prospective candidates of Civil Services Examination, FAQ and Answers relating to CSE have been prepared and uploaded on the website of this Department.

Cadre Review of Group ‘A’ Services

5.25 The Department is undertaking following responsibilities with reference to Group ‘A’ Central Services:

i. Policy and Guidelines of cadre review of Central Civil Service / Cadres.

ii. Monitoring of periodical review of Group ‘A’ Central Civil Services. Secretariat functions of the Cadre Review Committee in respect of Group ‘A’ Central Civil Services.

iii. Policy and general orders regarding Non-Functional Selection Grade in Organized Group ‘A’ Central Civil Services.

iv. Compilation of Half yearly statistical information about grade wise cadre strength and structural ratio of Group ‘A’ Central Civil Service and the threshold profile of the members of these Services.

v. Analysis based on Statistical Profile and follow up on stagnation / incongruencies with the concerned Cadres/Services.


5.26 Cadre Review Division facilitates the review of 59 existing Central Group ‘A’ Services. The cadre review proposals are scrutinised in this Division keeping in view the broad factors like functional requirements, sustainability of cadre structure, career progression, stagnation at various levels, financial implications, changing role of organisation etc. The proposals are then referred to the Department of Expenditure for financial concurrence and placed before the Cadre Review Committee headed by Cabinet Secretary for its approval. Thereafter the approval of the MOS (PP) and FM is obtained and then the department concerned takes the approval of the Cabinet. The Division also acts as the Secretariat for Cadre Review Committee constituted for review of individual service/cadre. The procedure for Cadre Review has been streamlined and in order to complete expeditious examination of the proposal, the Cadre Review Division prepares Note and presentation for the Cadre Review Committee.

Target/Achievements

5.27 Cadre reviews of Central Power Engineering Service, Indian Ordnance Factories Service and Indian Civil Accounts Service have been approved by the Cabinet. The proposals of Indian Naval Material Management Service, Indian Statistical Service, Indian Trade Service and Indian Information Service have been recommended by the Cadre Review Committee and the approval of MoS(PP) and Finance Minister has also been obtained and the proposals have to be placed before the Cabinet by the departments concerned. The proposal of Border Roads Engineering Services has been recommended by the Cadre Review Committee. The proposals of Indian Postal Service, Micro

Small & Medium Enterprises (MSME), Directorate General of Employment & Training (DGET), Post and Telecommunication Accounts & Finance Service, P&T Building Works Service and six Railway Services are under consideration in consultation with the cadre authority. A proposal to constitute Organized Group ‘A’ Engineering Service namely, Indian Naval Material Management Service has been recommended by the Cadre Review Committee and the approval of Cabinet is to be taken by the Ministry of Defence. Besides, the proposal of Defence Aeronautical Quality Assurance Service has also been recommended by the Cadre Review Committee.

5.28 A meeting of Cadre Controlling Authorities was held on 22nd July, 2014 wherein various issues related to Cadre Review of Central Group ‘A’ Services were discussed. Thereafter a model cadre review proposal has been prepared and uploaded on the website. A workshop was also organized on 20.08.2014 by Cadre Review Division for the Ministry of Home Affairs especially for the officers of Para Military Forces on cadre review procedure.

5.29 On the basis of the information provided by the Cadre Authorities, the data regarding statistical information of all the Central Group ‘A’ Services as on January 1, 2014 has been compiled and uploaded on the Website of the DoPT. For dissemination of information and for increasing transparency, this division has started updating status of cadre review proposals on monthly basis on the website of DOPT.


5.32 Cadre management of the grades of Under Secretary and above of CSS is centrally administered in the CS-I Division and that of the grades of Assistant and Section Officer is partly centralized. Functions such as conduct of DPC for promotions, cadre clearance for deputations, acceptance of resignation, voluntary retirement, disciplinary powers etc. are carried out by the respective Ministries/Departments (also known as cadre units) in so far as the grades of Assistant and SO are concerned. However, issue of zone

of consideration for promotions, calculation of vacancies, maintenance of reservation roster etc. for these grades are, however, done centrally by the CS.I Division.

Major developments during the year

5.33 Promotions/appointments

5.33.1 Joint Secretary (in-situ): Orders of appointment of Joint Secretary (in- situ) in respect of 5 CSS officers were issued.

Grade and Classifcation Pay Scale and Grade Pay Sanctioned Strength as on 4.3.2015

Senior Selection Grade(Director); Group ‘A’ (Gazetted)

37,400-67,000 (PB-4) + GP 8700 600*

Selection Grade (Deputy Secretary); Group ‘A’ (Gazetted)

15,600-39,100 (PB-3) + GP 7600

Grade-I (Under Secretary); Group ‘A’ (Gazetted)

15600-39100 (PB-3) + GP 6600 1583

Section Officers’ GradeGroup ‘B’ (Gazetted)

9300-34800 (PB-2) + GP 480015600-39100 (PB-3) + GP 5400 (after 4 years of approved service)

3145

Assistants’ GradeGroup ‘B’ (Non-Gazetted)

9300-34800 (PB-2) + GP 4600 6656

* The strength of Deputy Secretary/Director is operated on combined basis with inter se flexibility. CSS officers empanelled as Joint Secretaries under Central Staffing Scheme are also given in situ promotion as Joint Secretary in SAG grade at their current places of posting till they are placed under the Central Staffing Scheme, with such in-situ promotions restricted to 40 in number. In the combined strength, the ceiling for Director grade is 220. Any unfilled post at Dir/ JS (in-situ) is operated at the level of DS.

5.31 The details of the grades comprising CSS are as under:-

CENTRAL SECRE TARIAT SERVICE (CSS)

Mandate of CS – I DIVISION

5.30 CS-I Division is responsible for the cadre management of the Central Secretariat Service (CSS) comprising the grades, starting from the entry grade of Assistant, Section Officer, Grade–I (Under Secretary), Selection Grade (Deputy Secretary) and Senior Selection Grade (Director). The responsibility involves, inter alia, policy making, framing CSS Rules and Regulations, encadrement of posts in CSS & CSSS and managing the human resources of the service viz. recruitment, posting and transfer.


5.33.2 Deputy Secretary: Due to pending litigation relating to Select List in the grade of Under Secretary, no regular promotions to the Selection Grade (Deputy Secretary) could be made. 133 officers were promoted on ad-hoc basis to fill up the vacancies.

5.33.3 Under Secretary: Under Secretary Select List 2012 and Under Secretary Select List-2013 were issued on 4th July, 2014 and on 23.1.2015 respectively in consultation with Union Public Service Commission for regular promotion of 516 officers to the Under Secretary grade. In addition, 234 officers were promoted to the grade of Under Secretary on ad-hoc basis with a view to fill up the vacancies pending regular promotion.

5.33.4 Section Officer: On the basis of the results of the Combined Limited Departmental Competitive Examination for Section Officer Grade for 2012 and 2013, 554 SOs were allocated to various cadre units. The zone for select list of Section Officers’ under Seniority Quota for the years 2012, 2013 & 2014 was issued for regular promotion of 433, 210 & 150 officers respectively.

5.33.5 Assistants: 75% in this grade are filled by direct recruitment through Combined Graduate Level Examination (CGLE) conducted by the Staff Selection Commission (SSC). A requirement of 1267 was made to SSC for the CGLE-2013. The results of CGLE-2013 have not yet been declared as re-examination was held on account of litigation relating to this exam. Preliminary examination for CGLE-2014 has also been held and the vacancies in the Assistants’ grade could be filled up only on declaration of results of these two CGLEs.

5.34 Encadrement of posts in CSS

Newly created posts in the Ministries/Departments are encadred in relevant grades of CSS as per laid down policy, thus raising the strength of each grade in CSS. On the basis of proposals received from the Ministries/Departments, 180 posts were encadred in CSS/CSSS.

5.35 Annual Property Returns of CSS Officers

Immovable Property Returns of CSS officers of Under Secretary and above levels are maintained in CS-I Division. Out of 2365 Officers of these level, 1787 have submitted the Immovable Property Returns for the year 2013 which was due on 31.1.2015.

5.36 Annual Performance Appraisal Report of CSS officers

CS-I Division is entrusted with the task of maintenance and upkeep of the APARs of Under Secretary and above level officers of CSS. The position regarding availability and completion of APARs of the officers are regularly published in the website of the Department and also being monitored through Web Based Cadre Management System. The scanned APARs are also being linked to the Web Based Cadre Management System.

5.37 Web based cadre management of CSS

A web-based cadre management system has been developed for effective and efficient cadre management of CSS to facilitate timely and better quality of decision making for activities such as postings, training, promotions etc. The system has been operational for the past two years and


Sl. No.

Training Programme

Eligible officers Duration Number of training courses held

Officers nominated during the year

1. Assistant DR Direct Recruit Assistants on joining

12 weeks 3 288

2. Level A UDCs with eight years of approved service.

4 weeks 6 299

3. Level B Assistants with six years of approved service.

5 weeks 8 425

4. Level D Section Officers with six years of approved service.

8 weeks 11 510

5. Level E Under Secretaries with four years of approved service.

6 weeks 3 141

5.40 Cadre Review of CSS: Recommendations of the Committee on Cadre Restructuring of the CSS (3rd Cadre Restructuring) were examined

and decisions taken. A proposal for creation of posts as recommended by the Committee is also under consideration of the Government.

Matters pertaining to Central Secretariat Stenographers’ Service (CSSS) including:

General policy and framing and interpretation of CSSS Rules.

Open competitive /departmental examinations, recruitment and allocation of candidates to different grades of CSSS.

Advice to Cadre Authorities on individual cases of promotion, confirmation, seniority and other related service matters.

5.41 Mandate of CS – II DIVISION

a number of cadre management activities are being done through the system. The system is also continuously improved. During this year new modules viz. long leave, permission for foreign visit, cadre clearance for long term training/foreign training, technical resignation/ resignation, intimation of death were added to the system. New forms for submission of property details under the Lokpal Act are also being added to the system.

5.38 Cadre Training Plan for CSS

A comprehensive Cadre Training Plan (CTP) is in place for CSS officers. The training

programmes under CSS (CTP) are mandatory and promotion linked. During the year, the policy matters relating to training of CSS Officers was transferred to Training Division and the role of CS.I Division has been limited only to nominate officers to the mandatory training programmes under CSS (CTP).

5.39 ISTM is the nodal agency for training of CSS officers, including foundational training for Direct Recruit Assistants. During the year 2014-15, ISTM has so far conducted 31 training programmes under the CSS-CTP. The table below gives the level-wise details:


Preparation of panels of Senior Principal Private Secretary (Sr. PPS) and Principal Private Secretary (PPS) of CSSS.

Cadre clearance in respect of PPS and Sr. PPS/ Principal Staff Officer (PSO) of CSSS.

Fixation of Zones of promotions for various grades in CSSS.

Allocation and transfers of personnel to other cadres under the zoning schemes and inter cadre transfers.

Policy regarding training courses for Stenographers of CSSS on various subjects.

Matters relating to compassionate appointment in Steno Grade. ‘D’ of CSSS.

All matters pertaining to Central Secretariat Clerical Service (CSCS) including Matters relating to personal staff of the members of the Union Council of Ministers

General policy and framing and interpretation of CSCS Rules.

Open competitive / departmental examinations, recruitment and allocation of candidates to different grades of CSCS.

Advice to Cadre Authorities on individual cases of promotion, confirmation, seniority and other related service matters.

Fixation of Zones of promotions for various grades in CSCS/ CSS (UDC/Asstt.).

Allocation and transfers of personnel to other cadres under the zoning schemes and inter cadre transfers.

Policy regarding training courses for LDCs of CSCS.

Matters relating to appointment of Group ‘D’ Employees in the LDC Grade of CSCS.

CENTRAL SECRETARIAT STENOGRAPHERS’ SERVICE (CSSS):

5.42 The Central Secretariat Stenographers'

Service (CSSS) is one of the three services in the Central Secretariat. CS-II Division is the cadre controlling authority in respect of the CSSS. CSSS comprises of the following grades:-

Grade Classification Pay Scales (Rs.) Grade (Pay Band) (Rs.)

Sanctioned Strength

Principal Staff Officer (PSO) Group ‘A’ (Gazetted) 37400-67000 (PB-IV) 8700 143Senior Principal Private Secretary (Sr. PPS)

Group ‘A’ (Gazetted) 15600-39100 (PB-III) 7600

Principal Private Secretary (PPS)

Group ‘A’ (Gazetted) 15600-39100 (PB-III) 6600 780


5.42.1 Consequent upon the cadre review, sanctioned strength of CSSS was revised w.e.f. 20.01.2011. However, the cadre strength is subject to change in view of the further encadrements in various grades.

5.42.2 The grades of PSO, Sr.PPS and PPS are centrally administered by Department of Personnel & Training and all matters relating to cadre management to these grades are directly dealt with by CS-II Division of the Department.5.42.3 The other three grades viz. PS, PA & Steno Grade 'D' are decentralized into 43 cadre units (Ministry of Textiles is latest addition to the list of cadre units). This Division coordinates the process of filling up the vacancies in these grades. Accordingly, as provided in CSSS Rules, 2010 and CSSS Regulations, 2010, the CS-II Division prescribes the zone of promotion in respect of vacancies to be filled up through seniority quota on the basis of seniority-cum-fitness. In respect of vacancies to be filled up through direct recruitment in Stenographers Grade 'D' as well as Limited Departmental Competitive examinations in the grades of PSs and PAs, the vacancies are reported by this Division to the recruiting agency, namely, Union Public Service Commission (UPSC) & Staff Selection Commission (SSC).

5.43 During the year under report, several panels were prepared and issued in all grades of CSSS. The grade wise details of these panels are as follows:

(a) Principal Staff Officer: Select List for the year 2014 for Principal Staff Officers (PSO) Grade of CSSS has been issued and all the eligible Sr. PPSs have been promoted as PSO.

(b) Senior Principal Private Secretary (Sr.PPS): Select list of Sr.PPS of CSSS for the year 2014 has been issued. All eligible PPSs have been promoted as Sr. PPS.

(c) Principal Private Secretary (PPS): Select list of PPS of CSSS for the Year 2013 & 2014 promoting all the eligible PSs respectively have been issued.

(d) Private Secretary (PS): Select List of PS Grade – both for seniority quota and LDCE quota - for SLY 2012 and 2013 have been issued.

(e) Personal Assistant (PA): Select List of PA Grade, both for seniority quota and LDCE quota, for SLY 2012, 2013 and 2014 have been issued.

(f) Stenographer Grade ‘D’: 228 candidates were declared successful for the

Private Secretary (PS) (after 4 years service)

Group ‘B’ (Gazetted) 15600-39100 (PB-III) 5400 2090

Private Secretary (PS) (entry grade for 4 years)

9300-34800 (PB-II) 4800

Personal Assistant (PA) Group ‘B’ (Non-Gazetted)

9300-34800 (PB-II) 4600 2627

Stenographer Grade ‘D’ Group ‘C’ (Non-Gazetted)

5200-20200 (PB-I) 2400 1324

TOTAL 6964


Stenographers Grade 'C' & 'D' Examination, 2013 by the SSC. 208 candidates have since joined the nominated cadre unit after successful completion of mandatory induction training at ISTM.

Cadre Training Plan

5.44 With a view to ensure that the officials are suitably trained before they are promoted to the next higher grade, officials have been regularly nominated to the various training programmes under CTP as per the calendar of ISTM. Level-II training for PAs, which was earlier non-mandatory, has been made mandatory vide O.M. dated 31.07.2014. Induction Training has been made mandatory for Steno Grade 'D' before they join the allotted cadre unit.

Cadre Review of CSSS

5.45 A Committee has been constituted vide order dated 29.12.2014 to review the structure of CSSS. Under its terms of reference the Committee is required to assess the magnitude of stagnation in various grade of CSSS and suggest remedial measures. The Committee is expected to examine the various issues having a bearing on the CSSS and make suitable recommendations to enhance effectiveness of the service and capacity of its members.

CENTRAL SECRETARIAT CLERICAL SERVICE (CSCS)

5.46 The Central Secretariat Clerical Service (CSCS) is one of the three services in the Central Secretariat. CS-II Division is the cadre controlling authority in respect of the service. CSCS comprises of the following grades:-

Grade Classification Pay Scales (Rs.)

Grade (Pay Band) (Rs.)

Upper Division Clerk (UDC)

Group ‘C’ (Non-Gazetted)

5200-20200 (PB-I)

2400

Lower Division Clerk (LDC)

Group ‘C’ (Non-Gazetted)

5200-20200 (PB-I)

1900

5.47 The Central Secretariat Clerical Service (CSCS) is decentralized into 42 cadre units. This Division coordinates the process of filling up the vacancies in the grade of UDC as reported by the cadre units. Accordingly, as provided in CSCS Rules and extant instructions, the CS-II Division prescribes the zone of promotion in respect of vacancies to be filled up in UDC grade through seniority quota on the basis of seniority-cum-fitness. In respect of vacancies to be filled up through Limited Departmental Competitive Examination, the vacancies are reported, after collecting the same from participating Ministries/Departments, to the recruiting agency namely, Staff Selection Commission (SSC). In addition, CS-II Division also prescribes the range of seniority for promotion under Seniority Quota to the Assistant Grade of CSS.

5.48 CS-II Division also coordinates the filling up of vacancies in the LDC grade of CSCS through Limited Departmental Examination for Group C staff (Grade Pay of Rs 1800). The vacancies for UDC grade LDCE, 2014 have been conveyed to SSC. Successful candidates of LDC grade of LDCE, 2014 have been nominated to the various cadre units.

STATE REORGANISATION DIVISION

5.49 The State Reorganisation Acts enacted by the Parliament in the year 2000 for Reorganisation


of UP, MP and Bihar solely authorize the Central Government to allocate the employees of the Reorganised States between the successor States of UP/Uttarakhand, MP/Chhattisgarh and Bihar/Jharkhand.

5.50 The State Reorganisation (SR) Division in the Department of Personnel & Training is entrusted with the task of allocation of the State Governments’ employees (other than All India Services) between the successor States.

5.51 The Strength of employees/vacancies existing as on the “Appointed Day” is the basis of allocation of posts between the Successor States. The ‘Appointed Day’ for Uttar Pradesh, Madhya Pradesh and Bihar were 09.11.2000, 01.11.2000 and 15.11.2000 respectively.

Criteria for allocation

5.52 To maintain the balance of the cadres, the State Government employees of each and every cadre are allocated between the successor State first by ‘Option’ followed by ‘Domicile’ (Home District) and lastly by including junior most personnel in the reverse order of their seniority. However, special consideration in allocation has been given to women employees, class-IV employees, Handicapped Persons, Employees with certain Medical conditions, SC/ST personnel where the employees are allocated as per their options. Where both spouses are in Government employment, they are allocated to one successor

State as per their option as far as possible. These are exceptions to the regular guidelines and are considered as special cases.

5.53 As per provision of the Reorganisation Acts, State Advisory Committees were constituted by the Central Government to assist it in finalizing allocation of the employees between the successor States. To facilitate allocation, certain guidelines and procedures were laid down to be followed by the State Advisory Committee.

5.54 The Central Government, taking into account the recommendations of State Advisory Committee which are based on the Guidelines on Reorganisation, issues final allocation orders of the employees between the successor States.

5.55 A large number of Court Cases have been filed by the employees of these States, who were allocated to a successor State against their option/domicile. A majority of such cases are pending in the High Courts of these States.

Status of Allocation

5.56 As substantial allocation work has been completed, State Advisory Committees have been discontinued and the residual, deferred allocation and matters relating to revision of allocation are being considered by the respective Advisory Committees headed by Joint Secretary (AT&T), who is in-charge of SR Division in the Ministry. Allocation revised during the period under report, in brief, is as under:

Uttar Pradesh/ Uttarakhand

Date of the meeting of State Advisory Committee 18.07.2014

Total cases discussed in the meeting 71


Implementation of AP Reorganisation Act, 2014 in respect of allocation of State cadre employees of Andhra Pradesh (other than AIS) between successor States of Andhra Pradesh and Telangana

5.57 Consequent upon enactment of the AP Reorganisation Act, 2014 on 01.03.2014, an Advisory Committee was constituted under the Chairmanship of Shri C. R. Kamalanathan (IAS: Retd. 1965: AP). Orders to serve provisionally in the State of Telangana under Sub-section (I) of Section 77 of the Act have been issued before and on the appointed day i.e. 02.06.2014.

5.58 The guidelines for Final Allocation of the State cadre employees (other than AIS) of the erstwhile State of Andhra Pradesh between the Successor States of Andhra Pradesh and Telangana have also been approved by the Central Government and the same has been forwarded to the SR Department of State Government of Andhra Pradesh on 29.10.2014 for taking further necessary action.

REDEPLOYMENT OF SURPLUS STAFF

5.59 Central Government employees rendered surplus as a result of reorganization etc. are taken on surplus rolls and redeployed in suitable vacancies by this Department. The scheme for redeployment of personnel declared surplus has been in operation since 1966 and has undergone various modifications and improvements. Salient Provisions of the revised Scheme are :-

� Surplus employees enjoy first priority for absorption against the vacancies meant for direct recruitment;

� Such appointment is not subject to any test, interview, fresh medical examination or age limit;

� Prescribed educational qualifications may also be relaxed by DoPT, if necessary for redeployment;

� The provisions of relevant recruitment rules would be deemed to have been amended to the extent required for redeployment;

� A redeployed surplus employee enjoys protection of pay, lien etc.;

Total cases disposed of (on the recommendation of Advisory Committee as well as directly by the Union of India)

12

Court cases disposed of 5

Pending court cases in the various High Courts/Supreme Court 800

Madhya Pradesh/Chhattisgarh

Date of the meetings of State Advisory Committee 13.05.2014 &29.10.2014

Total cases discussed in the meeting 132

Total cases disposed of 78

Court cases disposed of in the meeting 30

Pending court cases in the various High Courts 173


� Past service, however, does not count for seniority and promotion;

� There is no time limit for redeployment and a surplus employee can remain on surplus roll until he is redeployed or retired.

5.60 In order to make the Scheme of redeployment of surplus staff more effective, pro-active measures have been adopted to ensure that the prior claim of surplus staff is considered before any action for fresh recruitment is initiated by the Ministries/Departments/offices of the Government of India covered under the scheme.

5.61 As on 01.04.2014, there were 368 surplus employees waiting for their redeployment. In addition, 5 more surplus employees were taken on surplus roll during 2014. Out of the total 373 employees, 17 have retired on superannuation and 5 have taken SVRS. During 01.04.2014 to 28.02.2015, 24 employees have been nominated for redeployment. Finally, 327 surplus employees are waiting for their redeployment as on 01.03.2015. Besides this, some adjustment have also been taken place as under:-

(a) 16 Employees of India Government Mint, Kolkata who were previously nominated

in Department of Posts, have been adjusted in Accounts office of CBDT in Kolkata.

(b) 2 employees of DGE&T (NIMI), Chennai who were previously nominated in Ministry of Corporate Affairs (South Region) have been adjusted in DGE&T, Chennai.

Departmental Council

5.62 Functioning of the Departmental Council which is a vital part of Joint Consultative Machinery formed with the very important purpose of promotion of harmonious relations and ensuring cooperation between Government and its employees.

5.63 The present Council is headed by Secretary(Personnel) with Senior Officers of this Department, Ministry of Home Affairs, Department of Expenditure, Ministry of External Affairs, Ministry of Railways and Ministry of Defence as members of Official Side.

5.64 The action to hold 58th meeting is under process.

5.65 Recognition/Reverification of Service Associations under CSS(RSA) Rules, 1990 is also under process.


6SENIOR APPOINTMENTS UNDER

THE GOVERNMENT OF INDIA

6.0 The Department of Personnel & Training (DOPT) is not only responsible for the personnel policy of the Government of India but also looks after appointments at senior levels in the Government. For this purpose, the Establishment Officer in the Department is the Secretary to the Appointments Committee of the Cabinet (ACC). All proposals for senior appointments under the Government of India requiring approval of the ACC, as per the Government of India (Transaction of Business Rules, 1961) are processed through the Establishment Officer. These include Board level appointments in Public Sector Undertakings and appointment to posts at the level of Joint Secretary. In addition, all appointments by promotion, which require approval of the ACC, are also processed through the Establishment Officer.

6.1 The Establishment Officer is the ex-officio Member Secretary of the Civil Services Board, which is chaired by the Cabinet Secretary. This Board makes recommendations for appointments in respect of posts at the level of Deputy Secretary, Director and Joint Secretary under the Central Staffing Scheme. In addition, the Board also makes recommendations to the ACC for inclusion of officers in the Joint Secretaries’ suitability list.

6.2. The Establishment Officer is also Member Secretary of the Central Establishment Board (CEB), which is chaired by the Secretary (Personnel). This Board inter-alia makes assessment of Central Secretariat Service officers for appointment to posts at the level of Deputy Secretary and Director in the Ministries/Departments.

6.3. A Screening Committee chaired by the Cabinet Secretary comprising Secretary (P) and Finance Secretary has been constituted for approval of cases of Foreign Assignments and assignments under Rule 6 (2)(ii) of the AIS (Cadre) Rules 1954. Approval of the PM is taken on the recommendations of the Committee for Joint Secretary level officers and above.

MANDATE

THE CENTRAL STAFFING SCHEME

6.4 The Central Staffing Scheme provides a systematic arrangement for the selection and appointment of officers to senior administrative posts at the Centre, excluding posts which are

specifically encadred for the organised Group 'A' services or filled by recruitment through the Union Public Service Commission. Appointments to posts of the rank of Under Secretary (excluding the posts encadred for the Central Secretariat

75


Service) and above in the Government of India are filled under the Central Staffing Scheme by borrowing officers from the All India Services and participating Group 'A' services, the cardinal principle being that all officers who are so borrowed will serve the Government of India for a stipulated tenure on deputation and thereafter, return to their parent cadre. Their growth, development and career prospects will be mainly in their own Service.

6.5 The raison d’être of such a scheme is the Centre's need for fresh inputs at senior levels in policy formulation and programme implementation from diverse sources viz. the All-India Services and the participating organised Group 'A' Services. The services of scientific and technical personnel and professionals in the

fields of economics, statistics, law and medicine are, similarly, obtained from officers serving for specified periods on deputation who return to their respective cadres at the end of their tenure. This two-way movement is of mutual benefit to the service cadres and the Government of India.

PLACEMENT AT MIDDLE & SENIOR MANAGEMENT LEVELS

6.6 A total of 528 Officers, 106 at Secretary/Equivalent level, 56 at Additional Secretary/Equivalent level, 146 at Joint Secretary/Equivalent level and 220 at Director and below levels were appointed under the Central Staffing Scheme during the period 1.4.2014 to 28.2.2015. Out of these, 335 belong to the IAS and 193 are from the organized Group ‘A’ Services.

*(Up to 28-02-2015)

120

222210

256

335

194

240221

277

193

0

50

100

150

200

250

300

350

2010-11 2011-12 2012-13 2013-14 2014-15*

IAS

OTHER GP'A' SERVICES

NUMBER OF APPOINTMENTS MADE UNDER CENTRAL STAFFING SCHEME DURING THE LAST FIVE YEARS

CENTRAL DEPUTATION RESERVE

6.7 The office of the Establishment Officer in the Department of Personnel & Training

maintains an electronic database of the IAS officers, Group ‘A’ officers working at the Centre and Central Secretariat Service (CSS) officers of Joint Secretary level and above. These


records are maintained on the basis of orders/letters/notifications issued by the DOPT, various Central Ministries/Departments and the State Governments. The maintenance/updation of this database is significant, as it helps in providing readily available digitized information in respect of all officers and also processing of cases for foreign appointments/assignments and training etc. This database is being used by DOPT, Cabinet Secretariat, Prime Minister’s Office etc. for culling out names of officers possessing

domain experience in a particular sector in order to make appointments at the Centre.

6.8 The Central Deputation Reserve statement in respect of Indian Administrative Service summarizes the statewise number of officers that are on central deputation vis a vis the sanctioned strength as well as the actual strength. It also gives out the level wise number of officers presently on central deputation.

CENTRAL DEPUTATION RESERVE FIGURES AS ON 01.03.2015

Sl. No.

Cadre Total Authorized

Central Deputation

Reserve

Actual Strength

Proportionate CDR

No. of Officers

at Centre

Percentage of Proportionate

CDR utilization

1 AGMUT 337 73 260 56 25 442 Andra Pradesh 211 46 168 36 16 443 Assam

Meghalaya263 57 211 45 35 77

4 Bihar 342 74 212 45 33 735 Chhattisgarh 178 38 137 29 5 176 Gujarat 297 64 201 43 17 397 Haryana 205 44 159 34 22 648 Himachal Pradesh 147 37 107 23 23 1009 Jammu &

Kashmir137 30 109 23 12 52

10 Jharkhand 208 45 151 32 09 2811 Karnataka 314 68 228 49 18 3612 Kerala 231 50 154 33 40 12113 Madhya Pradesh 417 90 325 70 28 4014 Maharashtra 361 78 276 59 21 3515 Manipur

Tripura206 45 161 35 23 65

16 Nagaland 91 20 60 13 9 6917 Oridha 237 51 190 40 32 8018 Punjab 221 48 177 38 17 44


NUMBER OF APPOINTMENTS OF CHAIRMAN-CUM-MANAGING DIRECTOR/MANAGING DIRECTOR ETC IN PSUs/BANKs

APPOINTMENTS

OF CMDs/MDs

PSUs/BANKs

298

425

326

450

182

0

50

100

150

200

250

300

350

400

450

500

2010-11 2011-12 2012-13 2013-

2014

2014-15*

*(Up to 28-02-2015)

6.9 In addition to the appointments under the Central Staffing Scheme, a total number of 182 appointments as Chairman/ CMDs/MDs/Deputy Governor/Vice Chairman/Members/Executive Directors/Officers Employee Directors/Workmen Employee Directors/ Functional Directors/ Non Official Director were made on the Boards of Public Sector Undertakings and Banks/Financial Institutions during the period 1.4.2014 to 28.02.2015. During

the same period,131 appointments were made at the level of Chairman/Financial Commissioner/ General Managers/equivalent Members/Additional Members Director General/General in the Railway Board/Zonal Railways/RCT and Promotion/empanelment was carried out for appointments to Higher Administrative Grade in Rs. 67,000-79,000/- and Rs. 75,500-80,000/- in various Group ‘A’ Services under the Ministry of Railways.

19 Rajasthan 296 64 219 47 24 5120 Sikkim 48 10 38 7 7 10021 Tamil Nadu 376 81 283 60 31 5122 Uttar Pradesh 621 134 498 107 69 6423 Uttarakhand 120 26 94 20 12 6024 West Bengal 359 78 244 53 22 4125 Telangana 163 35 127 27 13 48

Total 6386 1381 4789 1024 563 60


6.10 Besides, 243 Officers were also approved during the above period for additional charge/current charge/extension of tenure/non-extension of tenure/ad-hoc/rejection/termination of service of GM/DG/VC/CMDs/MDs, Functional Directors, Non-Official Directors in PSUs/Banks/Financial Institutions, and Ministry of Railways.

6.11 During this period 66 Member/Chairman/ Chief Executive Officer/Advisor were approved in various Autonomous Bodies, Administrative Tribunals, Labour Courts, Regulatory Bodies.

6.12 A total of 1476 officers were approved for appointment (including promotion, empanelment and deputation) to posts of and above the level of Joint Secretary, in various organized Central Services which are not included in the Central Staffing Scheme and postings in various Indian Embassies/Missions abroad .Out of these,87 are women.

NUMBER OF OFFICERS ON CENTRAL DEPUTATION AS ON 01.03.2015

Designation Number of Officers

Secretary level and equivalent

99

Additional Secretary level and equivalent

89

Joint Secretary level and equivalent

463

Director level and equivalent

592

Deputy Secretary level and equivalent

109

6.13 During the year 2014-15, (i.e. from 01.04.2014 to 28.02.2015) 674 nominations of IAS/SCS/IFS officers for appointment as General Observers for Elections to the Legislative Assemblies and a number of bye-elections in various States were sent to Election Commission of India (ECI).

GENDER ISSUES

6.14 To ensure that women officers get adequate representation in the higher echelons of management, attention is paid to their cases during empanelment of officers to JS rank to include women officers.

6.15 During the period from 1.1.2014 to 28.02.2015, a total of 87 women officers were appointed at Secretary/Addl Secy/ Joint Secy level in various organized Central Service which are not included in the Central Staffing Scheme.

6.16 A total of 11 female officers were approved during the above period for appointments/holding additional current charge/Extension of tenure /services of CMDs/MDs, Executive Directors, Functional Directors, Non-official Directors in PSUs/Banks, Financial Institutions, Railway Claim Tribunal (Indian Railways).


7TRAINING POLICY AND PROGRAMMES

7.0 The Training Division of the Department of Personnel & Training is the nodal agency for training of Government functionaries and is primarily responsible for formulating policies with regard to training. It also implements certain components of training directly. In the implementation of its mandate, the Division has set the following objectives:

• Administering Policy matters in training

• Identification of functional areas of training

• Designing and implementing training programs for officers involved in the priority development sectors

• Development of trainers and training capability

7.1 The ultimate goal of the Training Division is to attain “Training for All” which means that training would be imparted to all rungs of Civil Services starting from the lowest and cutting-edge to the highest in policy making.

Major Activities

1) In-service Training of IAS Officers2) Mid Career Training of IAS Officers3) Domestic Funding of Foreign Training4) Post Graduate Programmes in Public Policy5) Training Support6) Intensive Training Programme7) Augmentation of the Capacity of training institutions8) Distance/E-learning Initiatives in Training.9) E-governance initiatives.

MANDATE

Training Programmes

One-week In-Service Training (IST) Programs for Officers of All India Services and for those working under Central Staffing Scheme-

Sponsored by Department of Personnel & Training

7.2 The Training Division sponsors ‘In-Service Training Programme’ of ‘one-week


duration’ in various ATIs/CTIs/Other Premier Training Institutes in the country by inviting proposals from them on relevant themes. During current year (2014-15), twenty-four programs have been offered at 18 selected institutions. These programmes provide select middle to higher management level officers an opportunity to update their skills in area of their own choice—in a sector they are currently working in, or in an area they expect to work in near future, or in a theme they feel they should specialize. These programs also provide a valuable platform for horizontal and vertical knowledge sharing.

7.3 The primary objective of the IST program is to sensitize the participants to national concerns and the values enshrined in the Constitution; to provide for exchange of experience and adequate discussion on issues of values, ethics and attitudes; to make the participants more confident to face problems in their work areas and attempt solutions; and to train the participants to look at problems in an integrated manner and develop a systems approach.

7.4 In past, these programs have been offered in diverse and broad thematic areas: such as governance issues; sector specific coverage of agriculture, education, rural development, urban development, social policy; climate change, Natural Resource Management; ethics, corruption; e-governance; fiscal policy and macroeconomic management, WTO and trade issues; PPP, Project Appraisal, Environment Impact Assessment, Project Analysis; Public Policy making, Decision science and quantitative methods.

Advanced Professional Programme in Public Administration (APPPA) at Indian Institute of Public Administration, New Delhi

7.5 The Training Division has been sponsoring a ten-month Advanced Professional Programme in Public Administration (APPPA) at the Indian Institute of Public Administration (IIPA), New Delhi every year since 1975-76. The 40th Programme in the series is being held from July 1, 2014 to April 30, 2015. 46 participants are attending this programme. This 10 month program includes three semesters, rural and urban field visits in India and a 10 day Foreign Study Tour. In 39th Program, the participants visited in two groups to South Africa & France and Indonesia & New Zealand. The objectives of this programme are to prepare the participants to make a greater contribution to better governance, develop attitudes that focus on citizen services and also to strengthen leadership qualities in the civil service. It provides an opportunity to the participants to analyze major contemporary issues in Governance, learn about recent developments in the social sciences and their application in administration; review their experiences by making a critical analysis of environmental and other factors, apply relevant concepts, skills and techniques relating to policy, behavioural and administrative sciences and to demonstrate their creative and analytical abilities individually and in groups. It also seeks to develop interpersonal skills and sensitiveness to the needs of the people with a view to making administration more responsive and result oriented.

7.6 The course covers classroom studies relating to various facets of administration viz. Social, Political, Economic, Legal and Administrative Systems, Organizational


Behavior, Social Science and Research Methods, Operational Research, Information Technology in Management and Financial Management. Participants are also required to conduct rural and urban field studies and prepare a project report and dissertation. They are expected to select an area for specialization relevant to their present and likely future assignments from following fields of study: Advanced Information Technology and MIS, Comparative Development Experience, Project Management, Constitutional Law, Disaster Management, Economics of Regulation, Inter Governmental Relations, Management Systems, Organizational Needs Analysis, Public Expenditure Management, Public Organizational Theory, TQM, Finance, Personnel, Corporate or Public Sector Management, General Administration, Planning and Rural Development etc.

Joint Civil Military Training Programme at Lal Bahadur Shastri National Academy of Administration, Mussoorie

7.7 DoP&T organises one Joint Civil Military Training programmes each year of two weeks duration on National Security at Lal Bahadur Shastri National Academy. The participants of the training programme are drawn from the Civil Services, the Armed Forces and the Para-Military forces, in the manner outlined in the agreed curriculum document. During the current financial year, the Training Programme was organised from 02 June to 13 June, 2014 which was attended by 43 participants.

Mid-Career Interaction between Armed Forces and Civil Services Officers

7.8 Mid-Career interactions between Armed Forces and Civil Services Officers are being

organized at the Central Training Institutes/State Administrative Training Institutes and Defence Institutions in various parts of the country with an objective to benefit both the Armed Forces and Civil Services Officers by way of mutual learning from each other’s strength and also by imbibing the best points of each other’s work culture, ethos and customs. This, in the long run, is expected to help the participating officers to combat future challenges to national security in a better manner.

During the current financial year 2014-15, 5 programmes have been conducted so far on themes like Internal Security, Drug Trafficking, Infrastructure development in border areas, Left Wing Extremism, Mitigation & streamlining of interface Modalities with State/CPMF Orgs for better crisis Management.

Capacity Building Programmes for State Civil/Secretariat Service Officers of North Eastern Region

7.9 DoP&T has approved four Capacity Building Training Programmes of two weeks duration each for the State Civil Services Officers of North Eastern Region at ATI Mysore (2), HPIPA Shimla (1) and YASHADA Pune (1) during the current financial year. Two Capacity Building Training Programmes of two weeks have also been approved for the State Secretariat Services Officers of Assam and Mizoram Secretariat Service Officers at ISTM, New Delhi during the current financial year. The objectives of these programmes are capacity building, personality development and sensitization to national and developmental issues. The programme also covers inputs on Good Governance, Public Service Delivery, Project Appraisal & Management and Public Private Partnership. ATI Mysore


has organised one programme from 18/08/2014 to 01/09/2014 which has been attended by 13 participants. HPIPA, Shimla has organised one programme during 17/11/2014 to 28/11/2014 which was attended by 29 participants. Another programme at YASHADA, Pune was organised during 12-24 January, 2015 which was attended by 21 participants. In addition to the above, one Capacity Building Training Programme for State Civil Service Officers of NER is scheduled to be held at ATI Mysore in Feb 2015. In addition to the above, one Capacity Building Training Programmes for State Secretariat Service Officers of Assam was organised at ISTM New Delhi during 10 November to 21 December, 2014 which was attended by 25 participants and another Capacity Building Training Programme for Mizoram State Secretariat Service Officers was organised at ISTM New Delhi during 9th February to 20th February 2015 which was attended by 23 participants.

Long-Term Domestic Post Graduate programmes in Public Policy and Management

7.10 These programmes were envisaged to enhance the competence of Mid-Career Civil Servants in Public Policy and Management by –

(i) Broadening awareness of the latest trends in policy approaches,

(ii) Developing technical, analytical and leadership skills for public policy,

(iii) Providing opportunity in specialization and

(iv) Exposing them to alternative systems of public management in other countries.

7.11 At present, IIM Bangalore, MDI Gurgaon and TERI University, New Delhi

are offering these programmes. In order to provide international policy perspective to the participants, each programme has incorporated an international component of 4 weeks (Now revised for 2 weeks) in association with reputed international institutes.

7.12 Since the year 2002, approximately 500 officers belonging to various AIS and Group ‘A’ Services have undergone training in Long-Term Domestic Post Graduate programmes in Public Policy and Management. At present, seventeen (17) officers in IIMB, twelve (12) officers in TERI University and twenty (20) officers in MDI Gurgaon are undergoing training.

Domestic Funding of Foreign Training (DFFT):

7.13 Department of Personnel & Training has been nominating officers for training programmes abroad. In the past, these programmes were funded by bilateral or multilateral assistance. However, over the years, this assistance had come down. Keeping in view the importance and benefits of providing international exposure to the officers, a scheme of Domestic Funding of Foreign Training (DFFT) was started in 2001. This covers both long term and short-term training in various universities/institutes in several countries. A scheme of “partial funding of foreign study” was also started in 2002-03 as another component of the scheme of DFFT. Under this scheme, Government of India provides financial assistance to such officers who secure admission on their own in reputed universities and in programmes relevant to their present or future job context.

7.14 During the financial year i.e. 2014-15, upto February 2015, 42 officers under long term


foreign training programmes, 281 officers under short term foreign training programmes and 7 officers under Partial Funding Assistance were approved for grant under DFFT Scheme.

Training Support

Thematic Training Programmes: STATE CATEGORY TRAINING PROGRAMME

7.15 Under the scheme of “Training for All”, support is provided to State Administrative Training Institutions (ATIs) by way of sponsoring training programmes in the areas accorded priority by the Central Government. The Training Programmes conducted by the State ATIs are designed to develop management skills and knowledge in different areas for senior and middle level officers of State Govt. /State Public Sector Undertakings and State autonomous bodies. These training courses are also meant to sensitize the officers to new and important issues facing our society. The courses are also being

conducted at District and Sub District Centres of the State ATIs. These courses cover a large variety of subjects under broad thematic groups.

7.16 During the year 2014-15, about 936 such short-term courses have been sponsored at various State ATIs on subjects such as Computer & IT, Human Rights, Leadership & Team Building, Court Procedures, Office Procedures, Audit & Budget, Women Empowerment, Child Development, Consumer Rights, Role of NGOs, Public Private Partnership, Labour Law, Panchayati Raj, Road Safety, Right to Information, Establishment Rules, Gender Issues, Disability Issues, Minority Issues, Ethics & Values in Governance, Decentralized Planning, Disaster Management, Financial Management, E-Governance, Cyber Security, Environment Issues etc. As on January 31, 2015, out of 936 sponsored courses, 632 courses have actually been conducted and more than 16053 participants have been trained under this Scheme.

Photo1- Participants of “Establishment Rules” course conducted by Goa Institute of Public Administration & Rural Development (GIRDA), Goa, sponsored by Department of Personnel and Training, Government of India.


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Yearwise Attendance under State Category

Training ProgrammesATTENDED

Photo 2 - Participants of the Direct Trainer Skills course organized by Administrative Training Institute, Kolkata sponsored by Department of Personnel & Training, Government of India.

TRAINER DEVELOPMENT PROGRAMME

7.17 Recognizing the importance of trainers in the training function, Training Division started the Trainer Development Programme in the early 1990s. Initially, faculty members of various training institutions were developed as Master Trainers and Recognized Trainers of various “Training of Trainers (ToT)” packages in

collaboration with the Thames Valley University of U.K. Over a period of time, indigenous mechanisms were evolved for developing a cadre of professional trainers and resource persons in the country to create a cascading and multiplier effect. The programme has gone a long way in embedding the Systematic Approach to Training (SAT) into the process of designing and imparting effective training to government officials.


7.18 Currently, the following ToT programmes are sponsored under Trainer Development Programme at various training institutions across the country:

� Training Needs Analysis (TNA)

� Design of Training (DOT)

� Direct Trainer Skills (DTS)

� Evaluation of Training (EoT)

� Management of Training (MoT)

� Experiential Learning Tools (ELT)

� Mentoring Skills

� Facilitation Skills

� Introduction to SAT courses

7.19 The Department has developed a pool of 57 Master Trainers and 320 Recognized Trainers in different packages under this Scheme, who are

called upon to conduct TDP courses. DoPT has sponsored 105 TDP courses on various packages during the current financial year 2014-15.

INTENSIVE TRAINING PROGRAMME

7.20 Intensive training programme for frontline Government functionaries of State Governments was initiated during the year 2008-09. The focus of this programme is on demand–driven training of frontline personnel and is conducted in close coordination with line Departments by the State Administrative Training Institutes (ATIs). The programme was given a momentum through issue of new ITP implementation and management guidelines to all the Chief Secretaries and the State ATIs; holding three workshops in the beginning covering all 29 States at Delhi, Hyderabad and Assam; followed by workshops, mid-term-reviews of this programme in Chandigarh, Shillong and Goa.

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Yearwise Trainer Development Programmes sponsored by DoPT

PROGRAMMES


Photo 3- Training session of frontline functionaries of Animal Husbandry & Dairy Development Department, Punjab under Intensive Training Programme organized by Mahatma Gandhi State Institute of Public Administration (MGSIPAP), Punjab at Amritsar in August 2014 sponsored by Department of Personnel and Training, Government of India.

7.21 The intensive training programme has been implemented in more than 130 districts and approximately 9847 officials so far have been trained during the current financial year 2014-15. Some of the sectors covered under the Programme include – Public Health, School Education, Public Distribution System, Revenue, Water and Sanitation, Integrated Child Development Services, Dairy Development, Registration, Social Welfare, Police, Citizen Centric Delivery and Right to Public Services Act. A national documentation-cum-facilitation centre for this programme has been established (www.itpndfc.in) under which an ITP knowledge portal is in existence for the benefit of general public and for the use of all those who are involved in the process of implementation of this Programme.

INDUCTION TRAINING PROGRAMME

7.22 Department of Personnel & Training

(DoPT) has recently launched a new scheme of Induction Training Programme for the newly recruited cutting edge level State Government functionaries on pilot basis in 15 districts in the three states of Jammu & Kashmir, Maharashtra and Tamil Nadu. Three days Training of Trainers (ToT) workshop was organized on December 17-19, 2014 at New Delhi for validation & familiarizing the trainers with the design & content of the module of the Induction Training programme. This training programme will play a very important role in preparing the new entrants in the Government for fulfilling their responsibilities towards the nation and the citizens effectively and efficiently. The Scheme envisages the conduct of five training programmes of two weeks duration in each district. The objective of the induction training programme is to develop generic and domain specific competencies in cutting edge level functionaries for strengthening


capabilities to improve the public service delivery mechanism. It is expected that approximately 3000 newly recruited officials would be imparted training under this Scheme during the current

financial year 2014-15. In subsequent years, the scheme will be scaled up to cover all districts of the country.

Photo 4-Inauguration of Training of Trainers (ToT) workshop by Secretary (P) on December 17-19, 2014 at New Delhi


8TRAINING INSTITUTIONS

LAL BAHADUR SHASTRI NATIONAL ACADEMY OF ADMINISTRATION

INTRODUCTION

8.0 The Lal Bahadur Shastri National Academy of Administration (LBSNAA), Mussoorie is the premier training institution for the higher civil services in India. The Academy imparts induction level and in service training. A common Foundation Course is held for entrants to All India Services and all Group 'A' services of the Union. The professional training to regular recruits of the Indian Administrative Service (IAS) and members of the Royal Bhutan

Service is conducted after the Foundation Course. The Academy also conducts in-service and mandatory Mid-Career Training Program (MCTP) for members of the IAS and Induction Training programme for officers promoted to the IAS from State Civil Services, as well as workshops and seminars on policy issues.

8.1 To ensure that the academic curriculum is relevant, it is constantly reviewed and

updated through extensive consultations with the representatives of the State Governments, the Central Government and other scholars and practitioners. As the conventional classroom lecture methodology is not often the most effective route to create an impact on attitudes and values, several new methodologies have been introduced with significant success. Most courses operate on a modular structure whereby relevant themes are chosen and dealt with in a consolidated fashion to ensure that all aspects relating to them are covered comprehensively.

8.2 In order to promote an all-round development of the personality, due emphasis is placed on outdoor events. Physical training, team games and tennis, badminton cross-country running, yoga, horse riding, river rafting, para gliding and pistol shooting are some of the activities that the officer trainees are involved in. Exposure to public speaking, theatre workshops, motor mechanic skills, gardening, photography and music appreciation are some of the co-curricular activities offered to the young administrators.

To nurture the values of integrity, moral courage, empathy with and respect for the underprivileged, and freedom from any sectarian prejudices based on religion, region, caste, class or gender, the officer trainees are encouraged to participate in diverse social activities. Various Clubs and Societies have been formed, in which the Officer

Director’s Office


Trainees are elected as office-bearers.They organize and take part in quizzes, debates, poetry competitions and numerous other activities after class hours. This lends a spirit of bonhomie and also encourages esprit de corps.

Induction Training Courses

8.3 The Academy conducts Induction training courses for direct recruits to the IAS and other senior civil services as well as officers promoted to the IAS.

Foundation Course (15 Weeks)

8.4 The Foundation Course is the flagship course of Induction training and is intended for fresh entrant to the All-India Services, i.e. the Indian Administrative Service, the Indian Police Service and the Indian Forest Service, and the various Central Services (Group 'A') of the Union. It is a fifteen-week course conducted from September to December every year. The course aims at imparting a basic understanding of the constitutional, political, socio-economic and legal framework of the country; and also fostering greater co-ordination among the members of the different public services by building esprit-

de-corps and cultivating an attitude of co-operation and inter-dependence. This year total of 282 Officer Trainees belonging to AIS & Group 'A' Central Civil Services including five officers from RBCS/RBFS participated in the Course organised from 01st September to 12th December, 2014.The course was inaugurated by the Hon’ble Vice-President of India Shri Hamid Ansari and the valedictory programme was graced by the Hon’ble President of India Shri Pranab Mukherjee. During the year, two parallel Foundation Courses were conducted at MCHRD Institute Hyderabad and Haryana Institute of Public Administration, (HIPA), Gurgaon for Group ‘A’ Central Civil Services.

8.5 The main activities organized during the Foundation Courses at LBSNAA were:

1. Trekking: The objective of trek is to inculcate the spirit of adventure and to strengthen Esprit de corps in the Officer Trainees. The trek is also a significant learning experience in group dynamics, interpersonal relations, courage, endurance and love and respect for nature.

2. Village Visit Programme: Officer Trainees spent one week in select villages in Uttar Pradesh, Haryana, Uttrakhand and Punjab in groups of 4-5 in a village and they were sensitized to the reality of rural India, through a structured study of a village. A special feature of the village visit this year was organization of “Swachatta Diwas’’ in each of the selected villages when the trainees raised awareness about the cleanliness mission of the Government and also undertook cleanliness drives in the villages along with the residents.

3. Extra-Curricular Activities are conducted Hon’ble Vice-President of India, Shri Hamid Ansari,

at the inaugural of the 89th FC


in the afternoons in order to impart skills other than purely academic to the trainees in recognition of the need for an officer to have diverse interests and a well-rounded personality.

4. To provide a forum for the talents of the OT's, various cultural programmes are organized. The A.K. Sinha One Act Play Competition displays the acting skills of the trainees. Apart from these, zone-wise cultural programmes and India Day was organized to instill in the trainees a sense of the diversity and oneness of the country. The trainees themselves highlight the cultural traditions of various parts of the country through exhibitions, cuisine and folk dances etc. A fete was organized in order to inculcate the spirit of entrepreneurship among the trainees, the proceeds of which go to the Social Services Society.

5. This year several debates were organized under the auspices of the Contemporary Affairs Society on topical issues.

IAS Professional Course Phase-I (26 Weeks)

8.6 The IAS Officer Trainees of the 2013

batch (total 181 including 03 Officers Trainees from Royal Bhutan Civil Service) underwent the IAS Professional Course Phase-I from 16th December 2013 to 13th June, 2014. This course aimed at developing the professional skills in handling a large range of responsibilities that an officer shoulders within the first ten years of service. Emphasis is laid on understanding public systems and their management, together with a grounding in Public Administration, Law, Economics, Management and Computer applications. During the first part of Phase-I, the Officer Trainees are sent on a 9 weeks Winter

Study Tour (Bharat Darshan) comprising of attachments with the three Armed Forces, Public Sector, Private Sector Units, Municipal Bodies, Voluntary Agencies, especially those working in difficult conditions, and civil administration in insurgency affected areas etc. After completion of IAS Phase – I, they were relieved on 13th June, 2014 for their Cadre State in which they would undergo District Training Component of the IAS Professional Course Phase – II. During the District Training they are attached with ATI Training and various departments of the District.

District Training (52 Weeks)

8.7 During District Training, the Officer Trainees learn about the various facets of

Probationers of 89th FC on trek

Valedictory function of Phase-I (2013 Batch)


administration at the district level. During this period they are under the direct control of the District Collector and the State Government. They get an opportunity to get firsthand knowledge of the work of the Collector/ District Magistrate and various other institutions in the State Government. Most of the State Governments give them an opportunity of holding independent charge as Tehsildar/Mamlatdar, Sub Divisional Magistrate, Block Development Officer and/or Executive Officer of a Municipality. The 2013 batch of the IAS will return to the Academy for their second phase of professional training on June 29, 2015.

IAS Professional Course Phase-II (8 Weeks)

8.8 While theoretical concepts are sought to be imparted in the Foundation and Phase-I courses, the ground level delivery mechanisms are expected to be imbibed during District Training. Phase-II is a time to debrief and share experience and good practices from the various states of the country. The course content of Phase-II is designed to consolidate the learning and assimilation of the district experience with the theoretical constructs taught earlier. A total of 170 Officer Trainees of 2012 batch including two from Royal Bhutan Civil Services participated in the Phase II course organised from 30th June to 22ndAugust, 2014.

Induction Courses for State Civil Service officers promoted to the IAS

8.9 The Academy organizes Induction Programme for officers promoted to the IAS from the State Civil Services. The aim of these courses is to update levels of knowledge, skills and information and to provide opportunities

for exchange of ideas, views and experiences with people who have developed expertise in different sectors of national development. There is an emphasis on giving the Induction Course participants an all India perspective. The courses are of duration of eight weeks with about two weeks of exposure visit. The 116th edition of the Induction Training Programme had 44 participants from 11 states on India (H.P., Punjab, U.P, M.P, Maharashtra, Tamil Nadu, West Bengal, Tripura, Meghalaya and Mizoram) and was held from 27th October – 19th December, 2014. The programme aimed at training and sensitizing officers from the state services for the next level of governance and administration. The course was for duration of eight weeks with about two weeks of exposure visit to Sri Lanka and destinations within the country to learn of successful interventions in various areas of governance. Participants were evaluated by means of a mid-term exam, policy memo and presentations and an overall assessment based upon peer review, discipline and participation in the programme.

Hon’ble Chief Minister of Uttarakhand, Shri Harish Rawat, at the valedictory function of 116th Induction Training Programme


Mid-Career Training Programme for IAS Officers

8.10 The mandatory Mid-Career Training (MCT) Programme for IAS officers was introduced in 2007. The objective of the MCT Programme has been to equip officers to handle the next higher level of responsibilities at certain identified stages of their careers; broadly when they are primarily working in the field (8-9 years), at the policy formulation stage (15-18 years) and at inter-sectoral policy formulation and implementation stage (26-28 years).

8.11 The Academy conducted the 8th round of Mid-Career Training Programme for the IAS officers for batches of 2002 to 2006 for IAS Phase-III (seven to nine years service) in which 100 participants were trained, Phase-IV for batches of 1994 to 1999(fifteen to twenty years of service) in which 56 participants were trained

and Phase-V for batches 1984 to 1987 (twenty six to twenty eight years of service) in which 98 officers were trained. 254 officers were trained in three MCTP courses.

8.12 Among the significant highlights of the MCT Programme was the introduction of a structured module in Public Policy in Phase IV delivered in collaboration with the Harvard Kennedy School as part of a Memorandum of Understanding signed with the Evidence for Policy Design, Harvard University. The second novel feature was the introduction of Foreign Study Tour to France and Belgium in collaboration with Sciences Po, a leading international university on social sciences in Paris. In Phase V, the Academy introduced the writing of a two-stage Policy Brief, an individual Situation Report on a given topic followed by a Policy Brief on the topic, prepared in small

Participants of Phase-V Mid-Career Training Programme for IAS Officers


cohorts of 4-5 officers. The underlying objective in all the three courses was to introduce greater rigor in course work and evaluation to foster better internalization of concepts and practical learning.

Joint-Civil Military Programme on National Security

8.13 The Joint Civil-Military Training Programme on National Security commenced in 2003 and since then 20 more rounds have been conducted with participants drawn from the Civil Services, the Armed Forces and the Para-Military Forces in a manner outlined in the agreed curriculum document. Various issues including national security, police, challenges of the north east, military, intelligence, external security, economic security, Left Wing Extremism, governance issues, technology & security, Open Source Analysis, strategic culture, insurgency and terrorism are discussed and deliberated at length. The 21st Joint Civil Military Programme held this year during 2-13 June, 2014 had 43 participants. This also included members from the state judiciary and local self-governments. New areas of concern like money laundering, cyber security, war games and sessions on narcotics/drugs trafficking were included in the programme.

Seminars and Workshops

8.14 Seminars and Workshops conducted by the Academy included the following:

Golden Jubilee Reunion

8.15 The Academy organizes a reunion every year for Officers who joined the service 50 years back. The first was held in 1997, the Golden Jubilee Year of the new nation, where the ICS

and IAS Officers, who were in service at the time of independence, participated. Since then, the retired officers are invited every year for a period of two-three days to share their rich experience with the faculty and Officer Trainees.

8.16 The Golden Jubilee Reunion for 64 officers of the 1964 batch was organized from 28-29 May, 2014. The Reunion commenced with the inaugural ceremony on 28 May followed by a group photograph in the A.N. Jha Plaza. The participants were taken for a walk around the Academy campus before lunch and post-lunch there was a two hour interaction with the Officer Trainees of the Phase-I 2013. The participants also had a session in small groups wherein they deliberated on issues of importance for the civil services in the present context before the Reunion came to a close with the valedictory ceremony on 29 May.

Conference of Heads of ATI and State Training Coordinators

8.17 A conference of all state Administrative Training Institutes is held every year to discuss various issues related to interface of the Academy with State Governments and coordination of the 52 weeks district training of IAS officer trainees. The conference also provides an opportunity to obtain feedback on district training from the Officer Trainees attending Phase II. This year LBSNAA organized the 13th Conference of Heads of ATI on 9th May, 2014. The objective of the conference was to build on the foundation of earlier conferences and take follow-up on the action resolutions made therein. Twenty two participants attended the Conference.

Research Centres in the Academy

8.18 The centres of the Academy have been


established with an aim to provide an avenue for initiating research in key areas of governance both from policy as well as implementation perspectives. The research is supposed to feed into the training curriculum and provide it with fresh insights. These centres are mostly funded either by line ministries, like CRS, or are self-sustaining like the NGC and CDM and collaborate with various national and international funding agencies.

Centre for Rural Studies (CRS)

8.19 The CRS coordinated the eight-day long Village Visit Programme for 270 Officer Trainees during the 89th Foundation Course. The Officer Trainees were sent to 53 villages across four states to obtain an empirical understanding of rural life. During the Village Visit Programme the OTs organized and took part in ‘Swachh Bharat Abhiyan’ in all the 53 villages. The Centre coordinated the two week programme on ‘Land Administration and Management’ for the 180 Officer Trainees of IAS-2013 batch during their Phase-I training. The Centre also coordinated and evaluated Village Study Assignments (Land Reforms and Socio Economic Reports) for 170 Officer-Trainees of IAS-2012 batch during district training.

8.20 The Centre organized two workshops on the themes of ‘Homestead Land & Livelihood Initiated’ and ‘Tenancy Laws & Practices: Emerging Issues’. The recommendations of the workshop have been submitted to the Department of Land Resources. The Centre also completed primary studies and brought out five publications namely, ‘Land Records Management in India: A Plea for Reforms’, ‘Autonomous District Council and Land Administration’, ‘Waqf Records

Management’, Rural Profile of Northern India, and ‘Identifying Existing Capacities to Execute the NLRMP in West Bengal’ during the current year. The Centre brings out a biannual journal ‘Journal of Land and Rural Studies’ which focuses on issues like land administration and rural development.

Centre for Disaster Management

8.21 Ministry of Home Affairs, Govt. of India assisted the academy in setting up of the Centre for Disaster Management for acting as a nodal institution for imparting training on various aspects of Disaster Management with a special focus on Incident Command System. The Centre has been conducting a number of training programmes and has also been assisting in formulating the national strategy for adaptation of the global best practices to suit Indian conditions. The Centre for Disaster Management has collaborations with United States Department of Agriculture-Forest Services under GOI-USAID Disaster Management Support Programme. It has also taken up the task of setting up and initiating training at regional training centers in the country. The Centre is involved in training IAS officers at induction as well as in-service level in the field of disaster management, use of ICT, HAM radio, action research projects, documentation of best practices, development of films, conducting seminars, case studies, teaching materials etc.

National Gender Centre

8.22 The National Centre for Gender Training, Planning and Research (National Gender Centre) was established in 1993 and registered as a society under the Societies Act, 1860 in 1998. NGC is a capacity building centre which functions as part of the Academy. The main aim of the Centre


is to work with a global network of partners and to mainstream gender and child rights issues in policy, programme formulation and implementation in Government so as to establish gender as a priority concern in government and to ensure the equitable development of men, women and children. The Centre is involved in training of civil servants at induction level as well as in service level on gender and child rights issues through courses and sensitization inputs to develop a gender perspective.

8.23 This year the Centre organized a National Consultation Workshop to Develop Modules on Child Rights; which was followed up with a Workshop to finalize these Modules; Training Programme on Gender & Child Rights for State of Jammu & Kashmir; Training Programme on Gender & Child Rights for North Eastern States; Workshop on Gender Responsive Budgets & Violence Against Women with MWCD and Workshop to Finalize Best Practices on Governance in the year 2014-2015.

National Centre for Sustainable Community Systems

8.24 The National Centre for Sustainable Community Systems (NCSCS) is a research centre of the Lal Bahadur Shastri National Academy of Administration, Mussoorie. The genesis of this centre goes back to September 1995, when the Centre for Co-operatives and Rural Development (CCRD) was established. To fit the additional mandate of the centre, CCRD was renamed as National Centre for Livelihood Management (NCLM) in 2011. Further, to cater to growing demand and complexities of livelihood, agriculture and sustainability of rural poor and smallholder farmers, this centre in March 2014 was assigned a larger mandate

of recreating sustainable community systems in the country, rechristened as National Centre for Sustainable Community Systems (NCSCS) and registered as a Society under the Societies Act, 1860.

8.25 The centre’s focus is to improve local governance through the principles of decentralization, convergence, and cooperation at the community level from the perspective of long term sustainability of our society. The activities of the centre include research, action research, consultancy & handholding support to state livelihood missions and line departments of the Government on community based producer organizations and platforms of the poor, develop training modules, policy seminars, prepare policy notes, publish research findings, and most importantly to facilitate the Academy to sensitize and build awareness among the Officer Trainees and officials of the Government on the various perspectives of rebuilding sustainable community systems and sustainable governance at Gram Panchayat and District levels across India.

National Centre for Leadership Development and Competency Assessment (NCLDCA)

8.26 With the aim to strengthen the capacities of civil servants and their enabling environment to achieve an efficient, transparent and accountable public administration at both national and state levels, LBSNAA/NIAR established a Leadership Development Cell (LeDC) to take up research on best practices from India & abroad, to develop training materials and enrich policy recommendations to complement the National Training Policy. In February 2014, the LeDC was brought under the fold of LBSNAA and was registered under the


Societies Act as NCLDCA. A series of capacity building workshops on leadership skills in the context of public administration were designed and run in collaboration with Center for Creative Leadership Pvt. Ltd. (CCL) and German Society for International Cooperation (GIZ). The outcome of these collaborations has been selection and training of a pool of ‘National Leadership Trainers’ who would be able to deliver leadership inputs according to the requirements of different levels of IAS being trained in the Academy.

8.27 In February 2014, aco-creation workshop was held with GIZ to design a training module on Leadership Development for IAS Phase I, in which 16 faculty members of LBSNAA and SVPNPA, Hyderabad were trained as trainers who rolled out the module for 180 Officer Trainees of IAS Phase-I in 2014.In July-August 2014, these national pool of trainers rolled out a hybrid module combining the learnings of GIZ and CCL trainings with 180 IAS Phase II participants and 55 IAS Phase IV participants.

The Academy Spirit

8.28 LBSNAA seeks to imbue civil servants with the required attitude and values expected in public service. The skills and knowledge required by a professional civil servant are relatively easier to impart, and these have traditionally been the strength of the Academy. However, to positively influence in the brief period available to Academy, the attitudes and values of intelligent young persons in their mid-twenties, coming from a wide variety of backgrounds, is a challenging task.

8.29 It is generally argued that for public service one needs integrity, moral courage, empathy with

and respect for the underprivileged, and freedom from any sectarian prejudices based on religion, region, caste, class or gender. But today, it is precisely these very values that are under siege because of turbulent conflicts and upheavals in the recent past. To nurture these values, the officer trainees are encouraged to participate in diverse social activities. They are given responsibilities for improving the Lalita Shastri Balwadi School, where LKG/UKG & Class-I are conducted at a concessional rate for the children of the employees and the public. The problem of solid waste management has also been addressed by them in close coordination with NGOs working in Mussoorie. The officer trainees also do shramdaan to clean their premises and to instill a dignity of labour. Emphasis on caring for the poor, listening to the people, providing safety nets for the vulnerable, and being open and transparent runs as a continuous thread in all the courses and interactions. In addition, OTs are divided into counsellor groups where they are able to discuss their beliefs in a frank atmosphere. This forum serves as a great means of eliciting their views and conveying the right messages to them.

The Academy as Alma Mater

8.30 All Officer Trainees in the All India Services and Central Services begin their careers from the proverbial “gaumukh” of civil service, the Lal Bahadur Shastri National Academy of Administration at Mussoorie. As a result, this institution provides a foundation that paves the way for lifelong professional and personal associations among officers across different civil services. These officers look back to the Academy with great nostalgia and also draw inspiration from the values and ideals instilled in them during their formative years.


List of other activities undertaken by the Academy8.31 During the year 2014-15 the following Training Programmes have been conducted for the Academy Staff in the LBSNAA.

Sl. No. Training Programme Dates

1. E-office and Computer Skills 21st December, 20142. Health & Happiness 22nd December, 20143. Etiquette Training 22nd to 24th December, 20144. Refresher Training on Protocol Staff/Drivers 22nd to 24th December, 2014 &

29th to 31st December, 20145. Basic Office Procedure 24th December, 20146. Income Tax-filing of returns, understanding calculations 29th December, 2014.

8.32 Names of Faculty/staff members who have been nominated for various training programmes during 2014-15:

S. No.

Name of the StaffS/Shri/Ms.

Training Programme Dates Institute Name

Faculty1. Sachiv Kumar DTS 5th to 9th January, 2015 ATI, West Bengal 2. Sachiv Kumar DoT 12th to 16th January, 2015 ATI, West Bengal 3. Mononita Das Kundu DTS 5th to 9th January, 2015 ATI, West Bengal 4. Mononita Das Kundu DoT 12th to 16th January, 2015 ATI, West Bengal 5. Tejveer Singh Personal Effectiveness-

Negotiations Strategies 8th -9th January, 2015 ISB, Hyderabad

6. Dr. Prem Singh Personal Effectiveness- Negotiations Strategies

8th -9th January, 2015 ISB, Hyderabad

7. Nidhi Sharma Personal Effectiveness- Negotiations Strategies

8th -9th January, 2015 ISB, Hyderabad

Academy Staff1. Alok Pandey Materials Management

and Purchase Policy & Procedure

9th October to 11th October, 2014

National Council for Training & Social Research, New Delhi

2. Ashok Dalal Materials Management and Purchase Policy & Procedure



3 Vipin Kumar Materials Management and Purchase Policy & Procedure



4. Gyan Chandra Pay Fixation 22nd to 24th November, 2014

ISTM, New Delhi

5. Vinod Kumar Baggasi

Pay Fixation 22nd to 24th November, 2014

ISTM, New Delhi

6. Sumit Kumar Computer Skills 24th -26th November, 2014

ISTM, New Delhi


8.33 The following Training of Trainers courses were conducted by the Academy:

1. Module on Mezzanine Leadership skills on 16th June to 22nd June, 2014.

2. Training workshop for development of teaching course curricula for Agriculture on 6th December, 2014.

3. Training of Trainers (ToT) on Negotiations on 6th to 7th December, 2014.

4. ToT on Leadership Module for FC on 8th to 10th December, 2014.

8.34 A one day Visioning Workshop was conducted on 13th December, 2014 involving both internal faculty and external resource persons.

8.35 An MoU between LBSNAA and China Executive Leadership Academy Pudong (CELAP), People’s Republic of China was signed in June 2014 during the visit of the Hon’ble Vice-President of India to China.

8.36 An MoU between LBSNAA and Evidence for Policy Design (EPoD) of Harvard University for assisting in delivery of public policy inputs and capacity development was also signed during the year.

INSTITUTE OF SECRETARIAT TRAINING AND MANAGEMENT

8.37 The Institute of Secretariat Training and Management (ISTM) is imparting training to the officers of the Central/State Government, Public Sector Undertakings & Autonomous Bodies. Originally set up with the objective of conducting foundational and in-service training programmes for Assistants and Section Officers of the Central

Secretariat, the range of the activities of the Institute has increased exponentially over the last six decades. In addition to the in-house training programmes, the Peripatetic Training provided by the Institute to the State Governments and Union Territories, and training in Behavioral Skills, Management Techniques, Financial Management and Office Management are of particular significance. On specific request from Central Government Departments, Autonomous Bodies, Public Sector Organisations, the Institute organises special programmes addressed to the specific customer needs in different areas.

8.38 From the year 2007-08, ISTM is also involved in implementation of the Central Secretariat Service Cadre Training Plan (CSS-CTP) and from 2011 onwards Central Secretariat Stenographers' Service Cadre Training Plan (CSSS-CTP), which envisages organisation of mid-career service mandatory training programmes having linkages with career progression up to Director Level Officers.

8.39 ISTM conducts programme in various categories like:

(a) Foundational & Refresher Courses conducted as per new CSS Cadre Plan

(b) Personnel Administration and Office Management

(c) Financial Management

(d) Management Services

(e) Behavioral Training & Secretarial Skills

(f) Training of Trainers

(g) Peripatetic Training Programmes

(h) Right to Information

(i) Cadre Specific Programmes


NEW INITIATIVES

8.41 After Sh. Sanjay Kothari joined as Secretary (Personnel) in Department of Personnel & Training on 1 August, 2014, he took keen interest in upgrading the skills of officials through the training. The following new initiatives were taken by Secretary (Personnel) in the area of training.

� Review and changes in the course curriculum of Assistants (Direct Recruit) and Stenographers (Direct Recruit).

� Introduction of File Management module in all ISTM courses.

� NGO Attachment in SDRs, LD and LE courses.

� Organizing Blood donation camp in Assistant (Direct Recruit) on 17 November, 2014, Secretary (Personnel) himself donated blood in the above camp organized at ISTM.

� Visit of Stenographers (Direct Recruit) to Indira Gandhi International Airport.

� Direct Joining of Assistants (Direct Recruit) and Stenographers (Direct Recruit) at ISTM for training before

deployment in Ministries/Departments.

� Organizing File Management Training for officials of DoPT and other Ministries/Departments/ Offices of the Govt.

8.42 Under the new Initiatives by Secretary (Personnel) in Training, 348 trainees [Stenographers (Direct Recruit), Assistant (Direct Recruit) and Level-E, (For Promotion from Under Secretary to Deputy Secretary) Training Programmes] have been trained since October, 2014. Introduction of new topics in a number of other courses:

� Basic Leadership Skills

� Composite Culture of India

� Managing Impact of Information and Communication Technology [ICT]

� Litigation Process

� E-Office

� NGO’s attachment

International Training Programmes

8.43 International Training Programmes for Civil Service Officers of Nigeria was conducted during the year 2014-15.

8.40 SUMMARY OF COURSES CONDUCTED DURING (2014-15) (Up to 31st December, 2014)

Sl. No. Course No. of Courses

No. of Participants

1. CSS-CTP, CSSS-CTP, Other Calendared Training Programmes, (Other than CSS/CSSS-CTP), Other Important Training programmes (Cadre Specific Programmes for Gp 'A' services, Capacity Building Training Programme for North Eastern State Civil Service Officers, Training Programmes for DoPT Officers, International Training Programmes, Orientation Training Programme), Peripatetic Training Programme for Union Territories

165 4562


Visit of Training Delegations8.44 Training delegation from Tanzania visited ISTM on 11th September 2014.

VISIT OF MEMBERS OF PARLIAMENT, INFORMATION COMMISSIONERS AND CIVIL SOCIETY FROM SOUTH ASIA8.45 The Common Wealth Human Rights Initiative (CHRI) organised RTI Learning Programme for Members of Parliament, Information Commissioners and civil society from South Asia. The delegation visited ISTM on 10 December, 2014.

Special Programmes for Officers of DoPT8.46 Special Training Programmes for LDCs, UDCs, Assistants, Section Officers and Under Secretaries of DoPT, were conducted at ISTM and partly at RIPA, Jaipur.

Other training programmes 8.47 Cadre Specific Programmes were conducted for various Central Ministries/Departments, States, UTs and Autonomous bodies and PSUs. Capacity Training Programmes for Secretariat Service officers of North Eastern States were also conducted. Special Training Programme for visually impaired was conducted during 1 – 12 September, 2014

Peripatetic Programmes 8.48 ISTM faculty members were deployed to conduct peripatetic programmes at various places such as Chandigarh, Puducherry, Goa, Lakshadweep and Delhi.

Consultancy Projects8.49 ISTM is also engaged in the research and consultancy projects. In this connection recently a consultancy study on training need analysis for

Ministry of Social Justice and Empowerment was conducted. For Security and Exchange Board of India (SEBI), a research and consultancy study was conducted on Office Procedures.

Development of Training Management Information System (TMIS):8.50 TMIS module of Training Management System project was initiated in the year 2011-12 and it has become operational as far as work relating to co-ordination and administration is concerned. Revamping of ISTM website from static to dynamic with the online filling of nomination forms facility has also started.

Signing of Memorandum of Association with AIT, Bangkok:8.51 ISTM is conducting CSS Level E programmes for Under Secretaries since January, 2008. A Memorandum of Association was signed by ISTM with AIT Bangkok for conducting of 2 weeks overseas component under Level E training programme for the year 2014-15.

8.52 Visit of Secretary (P) to ISTM: Secretary (P) visited ISTM to inaugurate/interact with the participants in Induction Course for Stenographer’s Grade 'D', Assistant Direct Recruits course and with Level–E participants on 08 October, 2014, 16 October, 2014 and 17 November, 2014 respectively.

Other Events:-

� Blood donation camps at ISTM- Blood donation camps were organized on 17 November, 2014 and 5 January, 2015 respectively, in which 84 and 64 persons donated blood .

� Cleaning Drive ( Swwatch Bharat Mission)-Swwatch Bharat Mission started in ISTM on 2 October, 2015 and is continuously practised in ISTM.


MAJOR EVENTS DURING 2014-15

Inauguration – Foundation Training Programme for Stenographers (DR) – 08 October, 2014.

Inauguration – Basic Leadership Skills module for CSS-CTP courses (Level D) 22 July 2014.


Visit of Tanzania Delegates to ISTM on 10 September, 2014.

Interaction on with ADR (F) by Secretary (P) Foundation Training Programme for Assistants (DR) – 16/10/2014


Signing of Memorandum of Association with AIT Bangkok

Visit of Members of Parliament, Information Commissioners and civil society from South Asia


Training on File Management Module at DoPT, North Block.

Blood Donation Camp in the ADR Programme 17th November, 2014


9ADMINISTRATIVE VIGILANCE DIVISION

9.0 This Division is responsible for examination of disciplinary cases in respect of IAS officers working under the Central Government. The Division also processes cases referred by the State Governments and Ministries/Departments under Government of India on the following issues:

� Proposals from States to impose major penalty of dismissal/removal/ compulsory retirement on members of Indian Administrative Service;

� Proposals from States seeking permission under the AIS (DCRB) Rules to initiate action against retired members of IAS;

� Proposals from States for imposing penalty of cut in pension;

� Proposal to initiate disciplinary proceedings/suspension of IAS officers working under the Government of India;

� Appeal against suspension submitted by IAS officers serving in the States;

� Requests for sanction for prosecution under the Prevention of Corruption Act, 1988 against the above categories of officers;

� Advice/clarification to the State Governments/Departments on the procedural aspects of disciplinary proceedings;

� Provides information regarding vigilance

status of IAS officers at the time of their empanelment/training/posting on deputation etc. To facilitate this function, a Computerized Vigilance Information System is in operation with a central data base which can be accessed by the requisitioning Divisions of this Department concerned.

� Handling of complaints received against IAS officers from the President’s Secretariat, Prime Minister’s Office, CVC, Cabinet Secretariat etc. and individuals.

� Handling of Privilege Notices and Complaints from Members of Parliament against IAS officers received from the Lok Sabha/Rajya Sabha Secretariat.

Disciplinary Proceedings & Sanction for Prosecution

9.1 Final orders in disciplinary proceedings were issued in five cases during the period from 01.04.2014 till 05.03.2015. In two cases, decision on the request of the State Government regarding grant of permission to initiate disciplinary proceedings against retired IAS Officers under the provisions of All India Service (Death cum Retirement Benefits) Rules was conveyed. Request of CBI and State Investigation Agencies for grant of sanction for prosecution under Prevention of Corruption Act, 1988 was decided in 5 cases during the year.


Complaints against IAS officers

9.2 During the period from 01.04.2014 till 05.03.2015, 333 complaints were received and 252 were processed. 130 complaints were finally disposed of with the approval of the competent authority.

Privilege Notices and Complaints from Members of Parliament against IAS officers

9.3 During the period 01.04.2014 till 05.03.2015, 9 new notices were received from the Lok Sabha/Rajya Sabha Secretariat, 9 were processed and 5 were finally disposed of. Eleven Notices had lapsed due to the formation of the 16th Lok Sabha.

Monitoring of Proposals of Sanction for Prosecution under provisions of Prevention of Corruption Act, 1988.

9.4 In terms of para 2(ix) of DOP&T O.M. No. 399/33/2006-AVD.III dated 06.11.2006, the delayed cases of sanction for prosecution were reviewed by the Committee chaired by the Secretary (Personnel) on 13.6.2014, 13.10.2014 and 20.01.2015.

Disagreement cases in disciplinary matters

9.5 In order to bring about greater uniformity in existing disciplinary cases on behalf of the President, in cases where the President is the disciplinary authority and there is a difference of opinion between the CVC and the concerned Department, the Departments are required to consult the DoPT before taking a decision on not to accept the CVC’s advice. Similarly, disciplinary cases where Central Vigilance

Commission advises major penalty and the UPSC favours a minor penalty or recommends exoneration, before the Disciplinary Authority takes a final view, the matter is to be referred to this Department for resolving the disagreement. This Division has disposed of 10 such cases, till Feb. 2015.

Disagreement in the matter of Prosecution Sanction cases

9.6 Similarly, the cases of disagreement between the CVC/CBI and Sanctioning/Disciplinary Authority in the matter of Prosecution sanction cases are required to be referred to DoPT for a final decision in terms of this Department’s O.M. dated 6th November, 2006. This has been modified vide DoPT’s O.M. No. 372/19/2012-AVD-III dated 3rd May, 2012 providing that final decision for grant or denial of sanction for prosecution shall be taken by the Competent Authorities concerned even in cases where they decide to differ with CVC’s advice after obtaining views of DoPT. Accordingly, the views of DoPT may be taken into account while passing the final speaking order. This Division has disposed of 6 such cases till Feb. 2015.

Chief Vigilance Officer

9.7 The Division has been responsible for the appointment of Chief Vigilance Officers (CVOs) in Central Public Sector Undertakings etc. It also deals with matters relating to extension of tenure of the CVOs, their pre-mature repatriation and debarment of officers who fail to take up their assignments as CVO consequent upon their selection. During the financial year 2014-15, (Up to Feb. 2015) 42 panels were sent to various Ministries/Departments for finalizing selection of appointment of CVO in PSUs under


their respective administrative control. Out of these, 25 officers have been appointed as CVOs in various CPSUs etc. During the same period, 12 CVOs have been granted extension of tenure after completion of initial tenure, 6 officers have been debarred from central deputation for not joining the post after their selection and 6 cases of premature repatriation have been finalized. In addition, the Administrative Ministry/Department of 4 new organizations have requested DoPT for appointing CVOs.

Central Vigilance Commission

9.8 The Central Vigilance Commission (CVC) was set up by the Government of India through a Resolution vide No. 54/7/64 dated 11.02.1964 and was accorded statutory status by the Central Vigilance Commission Act, 2003 (No. 45 of 2003), notified in the Gazette of India Extraordinary on 12.09.2003.

9.9 The jurisdiction of the Commission extends to all the organisations to which the executive powers of the Union of India extend. In terms of clause (b) of sub Section (2) of Section 8 of the Central Vigilance Commission Act, 2003 (45 of 2003), the Government has notified vide Notification No. 418/2/2004-AVD-IV dated 18th March 2004 and 12th September 2007, the level of officers in the public sector banks and corporations established by or under any Central Act, the Government companies, societies and other local authorities owned or controlled by the Central Government.

9.10 The Commission, on its part, has been taking steps to ensure accountability & transparency in decision-making by Government organisations. It has taken several measures to

promote proactive anti-corruption efforts and has continuously emphasized on leveraging technology like-e-payment, reverse auction etc. for reducing scope for corruption and improving transparency.

9.11 The Commission has been advocating transparency, equity and competitiveness in public procurement also. Integrity Pact (IP) is an effort in this direction. The Commission has approved names for appointment of Independent External Monitors (IEMs) in more than 97 Ministries/ Departments/ Organisations so far. Vide O.M. No. 14(12)/2008-E-II(A) dated 19th July, 2011 issued by D/o Expenditure implementation of Integrity Pact has become mandatory for all Ministries/ Departments/Organizations of Central Government.

9.12 The Commission observes Vigilance Awareness Week every year as an outreach measure. In the year 2014, Vigilance Awareness Week was observed from 27.10.2014 to 01.11.2014 on the theme ‘Combating corruption- Technology as an enabler’. Ministries/Organizations/ Departments /CPSUs/ PSBs observed Vigilance Awareness Week and various activities/programmes were also organized.

9.13 The Commission has increased its engagement in international cooperation with the aim of increased sharing of information among various anti-corruption agencies. The Central Vigilance Commissioner is a member of the Executive Committee of International Association of Anti-Corruption Authorities (IAACA) since its inception. The information sharing system “Information Sharing and Analysis Against Corruption- ISAAC” for International Association of Anti-Corruption


Authorities (IAACA) developed by Central Vigilance Commission has also been launched. Further, a Memorandum of Understanding (MoU) between Central Vigilance Commission and Komisi Pemberantasan Korupsi (KPK) of the Republic of Indonesia for International Cooperation on combating corruption is also in place.

9.14 A national seminar was organized by Central Vigilance Commission (CVC) to mark its Golden Jubilee on 11th -12th February, 2014, at Vigyan Bhawan, New Delhi. The Golden Jubilee Celebrations were inaugurated by Shri Pranab Mukherjee, the Hon’ble President of India and presided over by Dr. Manmohan Singh, the then Prime Minister of India, Former, Leader of the Opposition in Lok Sabha, Smt. Sushma Swaraj; Former Law Minister, Shri Kapil Sibal and Shri V Narayanasamy, the then, Minister of State for Personnel and Pensions, Former CVCs and Vigilance Commissioners, Chief Vigilance Officers of Central Government Ministries, Autonomous organizations, Public Sector Undertakings and Banks, NGOs; Members of Civil Society and Media were also present on this occasion. A commemorative stamp on Central Vigilance Commission (CVC) was released by the Hon’ble President of India. A Coffee Table Book titled “Untiring Eye” was released by Dr. Manmohan Singh on the occasion.

9.15 As per Section 14 of the CVC Act, 2003, the Commission submits an Annual Report of its activities to the President within six months of the close of the year under report. The report also contains a separate part on the functioning of the Delhi Special Police Establishment (DPSE) in so far as it relates to sub-section (1) of section 4 of the DSPE Act, 1946 (25 of 1946).

9.16 The Annual Report of the Central Vigilance Commission for the year 2013 has been laid on the Table of both the Houses in December, 2014. Measures to expedite disciplinary vigilance proceedings

9.17 The Government had appointed a three member committee of experts to examine and suggest measures to expedite the process involved in disciplinary/vigilance proceedings. The Committee was headed by Shri P.C. Hota, former Chairman, UPSC. The Expert Committee submitted its report on 14.07.2010. In its report, the Hota Committee made a number of recommendations aimed at ensuring expeditious conclusion of disciplinary/vigilance proceedings against government servants

9.18 While some minor recommendations of the Committee were accepted by the Government straight away, some of the major recommendations of the Expert Committee were subsequently considered by a the Group of Ministers (GoM) on tackling Corruption. The recommendations of the GoM on those issues, as contained in the First Report of the Group of Ministers, have already been accepted by the Government and action has been initiated for their implementation. In a number of cases, instructions have already been issued. The remaining recommendations of the Hota Committee were placed before a Committee of Secretaries headed by the Cabinet Secretary. Based on the recommendations made by the Committee of Secretaries, Government has taken appropriate decisions on these recommendations of the Expert Committee and necessary instructions, wherever required, have been issued in October, 2013.


Lokpal & Lokayuktas Act, 2013 (No. 1 of 2014) & Rules thereunder

9.19 In order to meet a long standing demand to establish a mechanism for dealing complaints on corruption against certain public functionaries, including corruption at high places, the Government had constituted a Joint Drafting Committee on 08.04.2011, consistingof five nominee Ministers from Government of India and five nominees of Shri Anna Hazare (including Shri Hazare himself), to prepare a draft of the Lokpal Bill. Based on the deliberations of the Committee, and on the basis of inputs from Chief Ministers of States and political parties, a draft Lokpal Bill was prepared. The Cabinet at its meeting held on 28.07.2011 considered the draft Lokpal Bill, 2011 and upon approval by the Cabinet, the Lokpal Bill 2011 was introduced in Lok Sabha on 04.08.2011. The said Bill was referred to the Department-Related Parliamentary Standing Committee on Personnel, Public Grievances, Law and Justice on the 8th August, 2011 for examination and report.

9.20 The Department Related Parliamentary Standing Committee after extensive discussion with all the Stakeholders, in its 48th Report, made a number of recommendations suggesting major amendments in the Bill both as regards the scope and content of the Bill, including that necessary provisions be made, in the Union legislation, for establishment of Lokayuktas in the States, so as to provide leverage to the States where no such institution exists and to bring in uniformity in the laws relating to State Lokayuktas which are already in existence in a number of States. The Committee also recommended that Lokpal and Lokayuktas should be conferred Constitutional status.

9.21 Upon consideration of the recommendations of the Standing Committee, the Government withdrew the Lokpal Bill, 2011 pending in the Lok Sabha and introduced a new comprehensive Lokpal and Lokayuktas Bill, 2011 in the Lok Sabha on 22.12.2011 to establish the institution of Lokpal at the Centre and Lokayukta at the level of States. Also, keeping in mind the recommendations of the Standing Committee that the Lokpal and Lokayuktas may be made Constitutional bodies, the Government also introduced Constitution 116th Amendment Bill, 2011 to provide for Constitutional status to these bodies.

9.22 These Bills were taken up for consideration by the Lok Sabha on 27.12.2011. The Lokpal and Lokayuktas Bill, 2011 was passed with certain amendments whereas the Constitution 116th Amendment Bill, 2011 could not be passed with the requisite majority. The Lokpal and Lokayuktas Bill, 2011 was taken up for discussion and passing in the Rajya Sabha on 29.12.2011 but the discussion remained inconclusive. Subsequently, the Rajya Sabha adopted a motion on 21.05.2012 and referred the Bill to a Select Committee of the Rajya Sabha for examination and report. The Select Committee of Rajya Sabha submitted its report to the Rajya Sabha on 23.11.2012. The recommendations of the Select Committee were examined and a proposal for moving official amendments to the Bill as reported by the Select Committee was considered and approved by the Cabinet in its meeting held on 31st January, 2013. The Bill has been finally passed by Rajya Sabha with amendments on 17.12.2013 and the Lok Sabha has agreed to the amendments made by Rajya Sabha on 18.12.2013. The Bill as passed by both Houses has received the assent of the President on 01.01.2014. The Act has been


brought into force with effect from 16th January, 2014.

Rules and Orders made under the Act

9.23 The Central Government, in exercise of powers conferred by sub-section (1) read with clause (b) of sub-section (2) of section 59 of the Lokpal and Lokayuktas Act, 2013, notified the Search Committee (Constitution, Terms and Conditions of appointment of members and the manner of selection of Panel of Names for appointment of Chairperson and Members of Lokpal) Rules, 2014 on 17th January, 2014. A writ petition has been filed by Common Cause, a Registered Society, before the Supreme Court wherein, inter alia, challenge has been made to the validity of the said Search Committee Rules. During the course of hearing of the case by the Supreme Court on 5th May, 2014, the Court was informed that the Government will re-examine the issue and make formal amendments in the Rules and only thereafter proceed further in the matter. Accordingly, Government examined the matter and necessary amendments in the Search Committee Rules have since been notified in the official Gazette on 27th August, 2014.

9.24 A number of writ petitions have also been filed in various High Courts, challenging, inter alia, certain provisions of the Act and the Search Committee Rules. Government has filed applications before the Supreme Court for transfer of these writ petitions to the Supreme Court so as to get authoritative pronouncement on all these issues, so that the institution of Lokpal can be made functional at the earliest.

9.25 Section 44 of the Act requires making of a declaration of assets and liabilities by the

public servant to the competent authority in the manner provided under the said Act. The section requires furnishing of information relating to assets and liabilities, (i) by the public servant on the occasion of entering upon office within thirty days from the date of assumption of office, and (ii) by a public servant holding his office as such within a period of thirty days from the date of coming into force of the said Act. It also requires the filing of annual return of such assets and liabilities with the competent authority, on or before the 31st day of July every year; and the competent authority in respect of each Ministry or Department shall ensure such statements are published on the website of such Ministry or Department by the 31st day of August of that year. Sub-section (5) of section 44 mandates that the information and annual returns are to be filed by public servants in such form and in such manner as may be prescribed by rules made by Government. Since there are different set of rules such as ––

(i) the Central Civil Services (Conduct) Rules, 1964;

(ii) the All-India Services (Conduct) Rules, 1968;

(iii) the Railway Services (Conduct) Rules, 1966,

with respect to public servants on filing of property returns and making of declaration of assets by every public servant which have been framed by the President or the Central Government in exercise of powers under the Constitution or the relevant Acts of Parliament and are being complied with by each and every Government servant and necessary modifications or amendments of the above said


rules and other relevant rules in consonance with the provisions of section 44 of the said Act will need some time keeping the constitutional and other statutory requirements which are to be followed while modifying or amending of such rules which are in force and since the amendments to the Central Civil Services (Conduct) Rules, 1964 shall require consultation with the Comptroller and Auditor-General of India as per the constitutional provisions, and in case of the All-India Services (Conduct) Rules, 1968, the amendment or modification of the said rules shall require consultation with the Governments of the States concerned in terms of section 3 of the All-India Services Act, 1951 (61 of 1951), it was not possible to complete the process of harmonising the provisions of section 44 of the said Act with other relevant Acts and the Constitutional provisions within the timeframe provided in section 44 of the said Act. Therefore, difficulties had arisen in giving effect to the provisions of section 44 of the said Act and harmonising its requirement with the above referred Constitutional provisions, Acts and the rules made thereunder before the rules are made by the Central Government for prescribing the form and manner of furnishing information and filing of annual returns by public servants under the said section 44. Accordingly, the Central Government, in exercise of the powers conferred by sub-section (1) of section 62 of the Lokpal and Lokayuktas Act, 2013 (1 of 2014), notified the Lokpal and Lokayuktas (Removal of Difficulties) Order, 2014 on 15.02.2014, providing that the modification or amendment to the relevant rules referred to in this Order shall be carried out within a period not exceeding one hundred and eighty days from the date on which the provisions of the said Act came into force. This time limit was extended by subsequent

amendments to the Order to eighteen months from the date on which the provisions of the said Act came into force.

9.26 Subsequently, in exercise of the powers conferred by sub-section (1) read with clause (k) and clause (l) of sub-section (2) of section 59 of the Lokpal and Lokayuktas Act, 2013 (1 of 2014), read with section 44 and section 45 of the said Act, the Central Government has notified the Public Servants (Furnishing of Information and Annual Return of Assets and Liabilities and the Limits for Exemption of Assets in Filing Returns)Rules, 2014 on 14th July, 2014. These rules, inter alia, contain the forms in which such information/return is required to be filed by public servants. Subsequently, concerns and apprehensions were raised by several Ministries/Departments and other stakeholders, inter alia, about the complexity involved in furnishing the desired details in the forms prescribed under the Rules. Accordingly, the Government of India, vide its order dated 28.08.2014, constituted a Committee to simplify the forms and the process in which public servants shall make declaration of assets and liabilities. The provision in the said rules, which required filing of such information by the public servants by 15th September, 2014 was also amended by a notification dated 8th September, 2014, by which the time limit, for furnishing of such information/return by public servants, was extended till 31st December, 2014. The said Committee has submitted its First Report on 01.10.2014, recommending simplified formats for declaration of movble property and for declaration of debts and other liabilities by public servants. On the basis of the recommendations made by the said Committee, the Public Servants (Furnishing of Information and Annual Return of Assets and Liabilities and


the Limits for Exemption of Assets in Filing Returns) Second Amendment Rules, 2014 have been notified by the Government on 26th December, 2014, by which, inter-alia, revised formats have been prescribed for declaration of movable assets and for declaration of liabilities.

9.27 The Government is also considering a proposal for amendments to the existing provisions of the Lokpal and Lokayuktas Act, 2013 to remove certain deficiencies as noticed in some of its provisions and some provisions in the Delhi Special Police Establishment Act, 1946 (DSPE Act) as amended by the Lokpal and Lokayuktas Act, 2013. The Lokpal and Lokayuktas and other related law (Amendment) Bill, 2014 for this purpose has been introduced in the Parliament on 18th December, 2014. The proposed amendments would, inter alia, ensure the participation of the Leader of the single largest Opposition Party in the Lok Sabha as a member of the Selection Committee for making selections for appointment of Chairperson and Members of the Lokpal, where there is no Leader of Opposition recognised as such in that House. The proposed amendments will also bring the provisions of section 44 of the Act relating to declaration of assets by public servants in harmony with the provisions of the relevant laws, rules or regulations, as applicable to each category of public servants, such as the Representation of the People Act, the All India Services Act, etc. The proposed amendments in the Delhi Special Police Establishment Act, 1946 would promote the independence of the Director of Prosecution in the Delhi Special Police Establishment and also lay down the qualifications for being considered for appointment as the Director of Prosecution in the Delhi Special Police Establishment. The Lokpal and Lokayuktas and other related law

(Amendment) Bill, 2014 has been referred to the Department Related Parliamentary Standing Committee on Personnel, Public Grievances, Law and Justice and is, at present, under consideration of the said Committee.

The Whistle Blowers Act, 2011

9.28 In order to establish a mechanism to receive complaints relating to disclosure on any allegation of corruption or willful misuse of power of discretion against any public servant and to inquire or cause an inquiry into such disclosures and to provide adequate safeguards against victimization of the persons making such complaint and for matters connected therewith or incidental thereto, the Government introduced “The Public Interest Disclosure and Protection to Persons Making the Disclosure Bill, 2010” in the Lok Sabha on 26.08.2010. The Bill was referred to the Department Related Parliamentary Standing Committee. The recommendations of the Parliamentary Standing Committee were considered and the Cabinet in its meeting held on 13.12.2011 approved official amendments to the Bill which included renaming it as “The Whistle Blowers Protection Bill, 2011”. The Lok Sabha considered the Bill along with the Official Amendments and passed it on 27.12.2011 and transmitted it to the Rajya Sabha for discussion & passing. The Bill was listed for consideration on 28th & 29th December, 2011 but could not be taken up for discussion and passing in Rajya Sabha. The Whistle Blowers Protection Bill, 2011 came up for consideration in the Rajya Sabha on 14.08.2012 during the Monsoon Session, 2012. The Bill was listed on a number of days subsequently, but the same could not be taken up during the said Monsoon Session. Notices for moving motion for consideration and passing


of the Bill and for moving official amendments were also given to the Rajya Sabha Secretariat during the Winter Session, 2012, Budget Session, 2013 and Monsoon Session, 2013 of Parliament, respectively, but the Bill could not be taken up. Notices for moving official amendments as well as for consideration and passing of the Bill were again sent to the Rajya Sabha during the Winter Session, 2013 of Parliament. The Bill as passed by Lok Sabha was finally passed by Rajya Sabha on 21st February, 2014 and received the assent of the President on 9th May, 2014. As the Bill was taken up on the last day of the last Session of the 15th Lok Sabha, the official amendments to the Bill (aimed at safeguarding against disclosures affecting sovereignty and integrity of India, security of State, etc.) were not moved. The proposed amendments are of crucial nature and, therefore, can be brought into force only after necessary amendments are carried out. The Government is considering a proposal for amendments to the Whistle Blowers Protection Act, 2011 so as to incorporate necessary provisions aimed at strengthening the safeguards against disclosures which may prejudicially affect the sovereignty and integrity of the country, security of the State, etc.

Prevention of Bribery of Foreign Public Officials and Officials of Public International Organisations Bill, 2011

9.29 The Government has introduced the Prevention of Bribery of Foreign Public Officials and Officials of Public International Organizations Bill, 2011 in Lok Sabha on 25.3.2011 in order to comply with Article 16 of United Nations Convention Against Corruption. The said Bill was referred to the Department

Related Parliamentary Standing Committee. The Parliamentary Standing Committee submitted its report on the Bill on 29.3.2012. The Committee in its report made a number of recommendations, inter alia, for widening the scope of certain terms used in the original Bill and for comprehensively defining the term ‘undue advantage’, providing for uniform punishment in line with the domestic bribery law, etc. The majority of the recommendations of the Committee have been accepted and the Cabinet, in its meeting held on 17.08.2012, approved the proposal to move official amendments to the original bill. Subsequently, some additional consequential amendments were necessitated due to amendments in the Prevention of Money Laundering Act, 2002 and the proposal in this respect was approved by the Cabinet in March 2013. A consolidated notice for moving official amendments along with a notice for consideration and passing of the Bill was sent to Lok Sabha during Budget Session, 2013 and Monsoon Session, 2013 of the Parliament respectively, but the Bill did not come up for consideration. Necessary notices were again sent to Lok Sabha Secretariat for consideration and passing of the Bill during the Winter Session of Parliament, but the Bill could not be taken up during the extended Winter Session also and the Bill has ultimately lapsed with the dissolution of the 15th Lok Sabha.

9.30 In order to meet India’s obligations under Article 16 of the UNCAC, it is necessary to put in place necessary legislation to criminalise foreign bribery and, for that purpose, it is necessary to introduce a fresh Bill. A proposal for introduction of a fresh Bill in Parliament for this purpose is under consideration of the Government.


10INTERNATIONAL COOPERATION

10.0 The Department of Personnel & Training is the nodal Department for anti corruption. The primary tasks of this Division emanate from the follow up to the ratification of the United Nations Convention Against Corruption (UNCAC) and the other consequential International collaborative efforts, on global platforms. This Division acts in conjunction with specialized agencies like the Central Bureau of Investigation, the Enforcement Directorate and other line Ministries entrusted with the specific ancillary tasks within their respective administrative domain, viz. corporate governance, extradition matters, prevention of money laundering, mutual legal assistance treaties etc.

MANDATE

10.1 The United Nations Convention Against Corruption (UNCAC) is a universally binding international legal instrument to fight corruption at both domestic and global level and was adopted by the United Nations General Assembly in October 2003. The convention through its prescription aims to bring in rationalization and uniformity in legal frameworks and in the approaches in the fight against corruption. The prescriptions contain both mandatory and non-mandatory obligations. India signed the Convention in December 2005 and ratified the same in May 2011, after being satisfied of substantial compliance status of its domestic laws with the tenets of the Convention.

10.2 The Convention provides for a detailed mechanism for peer review of the status of implementation of its provisions by the Member States. Under this mechanism, the review of the state of implementation is undertaken by governmental experts from two

other Member States. Presently, India is under review for compliance status of domestic laws with the provisions contained in Chapters III (Criminalization and Law Enforcement) and IV (International Cooperation) of the Convention. This review will be undertaken by Uganda and Kazakhstan and the self assessment report for India was prepared by the IC Division of DOPT and submitted to the United Nations Office on Drugs and Crime (UNODC) which acts as Secretariat for the UNCAC. The self assessment report of compliance of domestic laws with the provisions of the UNCAC was concluded by a core group consisting of officers drawn from different departments concerned with the domestic law/acts connected to the various provisions of the Convention, including the CBI.

10.3 The interaction on various global platforms specific to UNCAC related issues during the year included India’s participation as indicated below:


S. No. Description Period Organized by Venue

1. Participation in the 5th session of the Implementation Review Group (IRG) meeting of UNCAC

2-6 June 2014 UNODC Vienna, Austria

2. Open-ended Intergovernmental Working Group Meeting on the Prevention of Corruption

8 -10 Sept 2014 UNODC Vienna, Austria

3. Third open-ended Intergovernmental Expert Meeting on International Cooperation under the UNCAC.

9 –10 Oct 2014 UNODC Vienna, Austria

10.4 India is also a Member of G-20 Anti Corruption Working Group for review of implementation of UNCAC provisions. This Group has evolved an action plan which inter alia requires the members of G-20 Group of countries to lead by example. The focus of this Group is towards the global financial system, particularly from the point of view of denial of entry or visa to corrupt officials, providing measures to protect whistle blowers, promote effective functioning

of anti corruption bodies and association of private and business sector in combating corruption. India has been participating in Anti Corruption Working Group (ACWG) meetings. In the Leader’s Summit of G20 held on 15-16th Nov 2014 at Brisbane, Australia, India, along with other Members of the G20 , has endorsed its ACWG Annual Action Plan of Year 2015-16. India’s representation in this forum is as follows:

S. No. Description Period Organised by Venue

1. 2nd Meeting of G20 Anti Corruption Working Group

9-11 June 2014 G20 Rome

2. 3rd G20 Anti Corruption Working Group Meeting at the OECD conference Centre

16-17th Oct 2014 G20 Paris, France

10.5 The Organization for Economic Cooperation and Development Convention (OECD) on Combating Bribery of Foreign Officials in International Business Transactions (OECD Anti Bribery Convention) is a multilateral international convention which contains prescriptions for criminalizing the supply side of the bribery of Foreign Public Officials in International Business Transactions. This Convention entered into force from 15th Feb 1999. India is not a signatory to the said Convention but has been a regular participant on this forum and its Working Groups as an

Observer, so as to avoid multiplicity of similar activities as are covered under the UNCAC umbrella. However, India is a founding member of Asian Development Bank (ADB)-OECD Anti Corruption Initiative and hosted the 16th Steering Group Meeting and 7th Regional Conference of the Initiative in New Delhi in September, 2011.The sole objective of such participation is to enhance capacity building and to stay in tune with the developments on the international level with respect to Foreign Public Officials. During the year, India’s participation in this regard is as follows:


S. No. Description Period Organised by Venue

1. Meeting of the OECD 3-6 June 2014 OECD Paris, France

2. 19th Steering Group Meeting of ADB/OECD Anti Corruption Initiative for Asia and the Pacific followed by 8th Regional Conference

2-5th Sept 2014 ADB/OECD Phnom Penh, Cambodia

3. 3rd Meeting of Working Group on Bribery (WGB)

14-15th Oct 2014

OECD Paris, France

10.6 As part of the capacity building exercise and so as to keep pace with the world on anti corruption issues, India at the initiative of the then President, in 2011 conveyed its commitment of active and continued association with International Anti Corruption Academy (IACA) to foster exchange of information, research and training of Anti Corruption personnel. Further, the Chapter VI of the UNCAC in general and article 60(3) of the Convention, which India has ratified mandates that the State Parties shall to the extent possible strengthen, to the extent necessary, efforts to maximize operational and training activities in international and regional organizations and in the framework of relevant bilateral and multilateral agreements or arrangements.

10.7 International Anti Corruption Academy is a joint initiative of United Nations Office on Drugs and Crime, the Republic of Austria and European Anti Fraud Office. The parties to the Agreement of the Academy, enjoy participation in Assembly of Parties and also participate in the shaping of Academy’s curriculum and that there are no long term obligations or contributions, which are purely on voluntary basis. After considering Article XVIII of the agreement for establishment of IACA, it was observed that

India could associate itself with the Academy only through accession to the Convention. The Training Division has also included for DFFT Programme the courses of IACA. Institutions like CBI, CVC, ED and FIU could benefit in capacity building exercise of experts and policy makers in the area of anti corruption efforts while ensuring compliance of obligations under the UNCAC as regards requirements relating to association in areas of training and research with international organizations.

10.8 The instrument of accession was deposited with the Austrian Foreign Ministry on 29th May, 2013. India participated in the third Session of the Assembly of Parties (AoP) Meeting of IACA at Baku, Azerbaijan from 19 - 21st November, 2014.

10.9 Apart from the direct interactions by the Department of Personnel & Training there are other specialized areas for which the line Ministries are representing the Government of India in respect of specialized areas and the role of this Department in such cases is specific to providing overarching support and inputs and such association on global platforms include participation in BRICS, FATF, SAARC, Stolen Asset Recovery (StAR) initiative etc.

A delegation from Yemen visited Department of Personnel and Training on 19.01.2015.

A Tanzanian delegation met Secretary (Personnel) on 9.9.2014.


11CENTRAL BUREAU OF INVESTIGATION

AN OVERVIEW

11.0 In the early stages of the World War-II, the Government of India realised that the vast increase in expenditure for war efforts had provided opportunities to unscrupulous and antisocial persons, both officials and non-officials, for indulging in the bribery and corruption. In order to tackle the problem, the Government set up Special Police Establishment (SPE) under a DIG in the then Department of War, through an executive order in 1941, with mandate to investigate cases of a bribery and corruption in transactions with which the War and Supply Department was concerned. At the end of 1942, the activities of the SPE were extended to include cases of corruption in Railways also, which was vitally concerned with the movement and supply of war materials.

11.1 In 1943, an Ordinance was issued by the Government, constituting a Special Police Force vested with powers for investigation of certain offences committed by servants of Central Government. As a need for a Central Government Agency to investigate cases of a bribery and corruption was felt even after the end of the war, the Ordinance, which lapsed on September 30, 1946,was replaced by Delhi Special Police Establishment Ordinance of 1946.Subsequently, the same year, Delhi Special Police Establishment Act, 1946(DSPE Act) was enacted.

11.2 After promulgation of the Act, superintendence of SPE was transferred to the Home Department and its functions were enlarged to cover all departments of the Government of India. The jurisdiction of SPE was extended to all the Union Territories and the Act provided for its extension to the States with the consent of the State Government. The Headquarters of SPE was shifted to Delhi and the organization was put under the charge of Director, Intelligence Bureau. However, in1948, a post of Inspector-General of Police, SPE was created and the organization was placed under his charge.

11.3 In 1953, an Enforcement Wing was added to the SPE to deal with offences under the Import and Export Control Act. With the passage of time, more and more cases under various laws other than Prevention of Corruption Act and violations of Import and Export Control Act also entrusted to the SPE. In fact, by 1963, SPE was organized to investigate offences under 91 different Sections of Indian Penal Code and 16 other Central Acts, besides offences under the Prevention of Corruption Act,1947.

11.4 A growing need was felt for a Central Police Agency at the disposal of the Central Government, which could investigate not only cases of bribery and corruption, but also violation of Central fiscal laws, major frauds relating to Government of India Departments, Public Joint Stock Companies, Passport frauds,


crimes on the High Seas, crimes on the Airlines and serious crimes committed by organized gangs and professional criminals. Therefore, the Government of India set up Central Bureau of Investigation by a Resolution dated 1st April, 1963 with the following Divisions:

(i) Investigation & Anti-Corruption Division (Delhi Special Police Establishment).

(ii) Technical Division.

(iii) Crime Records and Statistics Division.

(iv) Research Division.

(v) Legal and General Division.

(vi) Administration Division.

11.5 The Investigation & Anti-Corruption Division (Delhi Special Police Establishment) was entrusted with the following mandate in the Resolution although it continued to derive its jurisdiction and powers from DSPE Act, 1946:

� Cases in which public servants under the control of the Central Government are involved either by themselves or along with State Government servants and/or other persons.

� Cases in which the interests of the Central Government or of any public sector project or undertaking, or any statutory corporation or body set up and financed by the Government of India are involved.

� Cases relating to breaches of Central Laws with the enforcement of which the Government of India is particularly concerned, e.g.:

(a) Breaches of Import and Export Control Orders.

(b) Serious breaches of Foreign Exchange Regulation Act.

(c) Passport frauds.

(d) Cases under the Official Secrets Act pertaining to the affairs of the Central Government.

(e) Cases of certain specified categories under the Defence of India Act or Rules with which the Central Government is particularly concerned.

� Serious cases of cheating or fraud relating to the Railways, or Posts & Telegraphs Department, particularly those involving professional criminals operating in several States.

� Crime on the High Seas.

� Crime on the Airlines.

� Important and serious cases in Union Territories, particularly those by professional criminals.

� Serious cases of fraud, cheating and embezzlement relating to Public Joint Stock Companies.

� Other cases of a serious nature, when committed by organized gangs or professional criminals, or cases having ramifications in several States, including Union Territories, serious cases of spurious drugs, important cases of kidnapping of children by professional interstate gangs, etc. These cases will be taken up only at the request of or with the concurrence of the State Governments/Union Territories Administrations concerned.

� Prosecution of cases investigated by this Division.

11.6 CBI was further strengthened by addition


of an Economic Offences Wing by a Government of India Resolution dated February 2, 1964. At this time, CBI had two Investigation Wings: one called the General Offences Wing, which dealt with cases of bribery and corruption involving employees of Central Government/PSUs and the other Economic Offences Wing, which dealt with cases of violation of fiscal laws.

11.7 In September 1964, a Food Offences Wing was formed to collect intelligence regarding hoarding, black marketing, smuggling and profiteering in foodgrains and take up such cases having inter state ramifications in view of the situation prevailing at that time. It was merged in the Economic Offences Wing in 1968.

11.8 Over a period of time, some of the work originally allotted to the CBI was transferred to other organizations. Part of the work relating to Crime Records and Statistics Division was transferred to National Crime Records Bureau (NCRB) and that relating to Research Division was transferred to Bureau of Police Research & Development (BPR&D).

11.9 With the passage of time, requests were made by various quarters for CBI to take up investigation even in conventional crimes, like assassinations, kidnappings, hijackings, crimes committed by extremists, violation of Official Secrets Act, large-scale Banks and Insurance Frauds, etc. and other complicated cases, like Bhagalpur Blinding, Bhopal Gas Tragedy, etc. Since early 1980's, Constitutional Courts also started referring cases to CBI for enquiry/investigation on the basis of petitions filed by the aggrieved persons in cases of murders, dowry deaths, rape, etc. In view of these developments, it was decided in 1987 to have two Investigation

Divisions in CBI, namely, Anti-Corruption Division and Special Crimes Division, the latter dealing with cases of conventional crimes as well as economic offences. Banking Frauds and Securities Cell was created in 1992 to investigate cases related to Banking Frauds & Securities Scams.

11.10 Even after the establishment of Special Crimes Division, Special Cells were created to take up investigation in important & sensational cases of conventional nature, e.g., Special Investigation Team (SIT) was constituted in 1991 to investigate case relating to the assassination of Shri Rajiv Gandhi, Special Investigation Cell-IV was created in 1992 to investigate cases relating to the demolition of Babri Masjid in Ayodhya and Special Task Force was created in 1993 to take up investigation relating to bomb blast in Bombay.

11.11 Due to increased workload relating to Securities Scam cases and rise in economic offences with the liberalization of Indian economy, a separate Economic Offences Wing was established in 1994. Accordingly, three Investigation Divisions were created in CBI:

(a) Anti-Corruption Division – To deal with cases of corruption and fraud committed by public servants of all Central Government Departments, Central Public Sector Undertakings and Central Financial Institutions.

(b) Economic Crimes Division – To deal with bank frauds, financial frauds, Import-Export & Foreign Exchange Violations, large-scale smuggling of narcotics, antiques,cultural property and smuggling of other contraband items, etc.


(c) Special Crimes Division – To deal with cases of terrorism, bomb blasts, sensational homicides, kidnapping for ransom and crimes committed by the mafia/underworld.

11.12 Pursuant to the direction of Hon'ble Supreme Court in Vineet Narain and Others v. Union of India, the then Legal Division was reconstituted as the Directorate of Prosecution in July, 2001. 11.13 Over the years, the Central Bureau of Investigation has emerged as a Premier Investigating Agency of the country, which enjoys the trust of the people, Parliament, Judiciary and the Government. In the last 72 years, the organization has evolved from an Anti- Corruption Agency to a Multifaceted, Multi-Disciplinary Central Police – Law Enforcement Agency with capability, credibility and legal mandate to investigate and prosecute offences anywhere in India. As on date, offences under existing 82 Central Acts, 22 State Acts and 252 offences under the Indian Penal Code have been notified by the Central Government under Section 3 of the DSPE Act.

11.14 With enactment of CVC Act, 2003, the superintendence of Delhi Special Police Establishment vests with the Central Government save investigations CBI of today continues to derive its power to investigate from DSPE Act, 1946. Section 2 of the Act vests DSPE with jurisdiction to investigate offences notified under Section 3 of the Act in the Union Territories only. However, the jurisdiction of the DSPE Act can be extended by the Central Government to other areas, including Railway areas and States under Section 5(1) of the Act, provided a State

Government accords consent under Section 6 of the Act. The Executive Officers of CBI of the rank of Sub-Inspector and above exercise all powers of a Station Officer-in-Charge of the Police Station for the concerned area for the purpose of investigation. As per Section 3 of the Act, Special Police Establishment is organized to investigate only those cases, which are notified by the Central Government from time to time, of offences under the Prevention of Corruption Act, 1988, in which the superintendence vests with the Central Vigilance Commission. Director, CBI as Inspector-General of Police, Delhi Special Police Establishment, is responsible for the administration of the Organization. Director, CBI has been provided security of two-year tenure in CBI by the CVC Act, 2003. The CVC Act also provides mechanism for selection of Director, CBI and other Officers of the rank of SP and above in CBI.

11.15 In order to improve the organizational efficiency, the organization was restructured with effect from 01.01.2009 by reducing one level of decision-making. A new zone, namely, “Technical Forensic & Coordination Zone” (TFC) headed by IG/ DIG was created at CBI Headquarters, New Delhi with effect from 14th January, 2010. This zone is not only responsible for technological upgradation of CBI, including functioning of Technological and Forensic Support Units (TAFSU), but also strengthening inter-branch, interstate and international cooperation and coordination. The CBI has 16 investigative Zones and 60 investigative Branches under these Zones, besides three support Divisions/Zone, viz., Policy, Administration and TFC. It has been ensured that each State is covered by at least one Branch/Unit of CBI at State- Capital or at big City/Metro.


11.16 The Parliament has passed Lokpal and Lokayuktas Act, 2013 (Act No. 1 of year 2014). According to the Act, selection of Director, CBI is to be done by a High- Powered Committee chaired by Hon’ble Prime Minister of India. Lokpal will also have superintendence over CBI for cases referred to it by the Lokpal.

HUMAN RESOURCES

11.17 The total sanctioned strength of CBI as on December 31, 2014 was 6,676 against which 5,676 officers were in position with 1000 posts lying vacant. The vacancies existed

in the ranks of Special/Additional Director (2), Joint Director (3), Deputy Inspector-General of Police (13), Senior Superintendent of Police (9), Superintendent of Police (20), Additional Superintendent of Police (21), Deputy Superintendent of Police (38), Inspector (234), Sub-Inspector (133), Assistant Sub- Inspector (8), Head Constable (29), Constable (162). The posts of 79 Law Officers, 95 Technical Officers (including 30 Technical Officers working on contract basis), 160 Ministerial Staff and 24 Canteen staff at various levels were also lying vacant. A Comparative Manpower Chart for the last three years is given below:

0

1000

2000

3000

4000

5000

6000

7000

2012 2013 2014

6586 6674 6676

5755 5796 5676

831 878 1000

Sanction Strength

Actual Strength

Vacancy

CRIME INVESTIGATION WORK

11.18 During 2014, 1174 Regular Cases / Preliminary Enquiries were registered. 32 of these were taken up on the requests of State Governments / Union Territories and 175 on the directions of the Constitutional Courts. 814 Regular Cases and 280 Preliminary Enquiries were finalised during the year. At the end of year, 1004 cases / enquiries were pending investigation / enquiry. During the year, charge-sheets were

filed in 632 cases and judgements were received in 1006 court cases. The conviction rate for 2014 was 69.02%. There were as many as 9243 cases (court cases) pending in various Courts at the end of year.

REGISTRATION

11.19 1174 cases registered during 2014 comprised 871 Regular Cases (RCs) and 303 Preliminary Enquiries (PEs). Out of these, 213


cases were registered for demand of bribe by public servants for showing official favours and 43 cases were registered for possession of assets disproportionate to known sources of income. The comparative figures of registration of cases /enquiries during the last three years are depicted in the Bar Chart below:

INVESTIGATION

11.20 During 2014, investigation was completed in 814 Regular Cases (RCs) and 280 Preliminary Enquiries (PEs). Out of the 814 RCs, Charge-sheets were filed in 678 cases in the Competent Courts. The following Bar Chart indicates the disposal of cases / enquiries from investigation during the last three years:

11.21 A total of 1004 RCs/ PEs were under investigation/ enquiry at the end of the year as against 922 RCs/PEs under investigation/ enquiry at the end of 2013. The following Bar Chart shows the comparative figures for the last three years:

11.22 There were 278 cases under investigation for more than one year as on December 31, 2014. The following Bar Chart shows pendency of such cases at the end of 2012, 2013 and 2014 :

11.23 The following Pie Chart gives the detailed break-up of the disposal of cases from investigation during 2014:

1048

11311174

2012 2013 2014

REGISTRATION OF CASES LAST 3 YEARS

1019

1070

1094

DISPOSAL FROM INVESTIGATION

DURING LAST 3 YEARS

2012 2013 2014

861

922

1004

2012 2013 2014

CASES UNDER INVESTIGATION AT

THE END OF YEAR

ONE YEAR -OLD CASES UNDER

INVESTIGATION AT THE END OF THE

YEAR

194228

278

Prosecution

37%

Prosecution

& RDA

21%

RDA

9%

Such Action

2%

Closed

22%

PE to RC

8%

Others

1%

Break-up of Investigation Disposal during 2014


TRIAL

11.24 During the year 2014, courts delivered judgements in 1006 court cases. Out of these, 635 cases resulted in conviction, 258 in acquittal, 27 in discharge and 86 cases were disposed of for other reasons. The conviction rate was 69.02%. The Bar Chart given below shows the disposal by courts during the last three years :

11.25 The following Bar Chart shows break-up of cases decided by the courts during the year 2014:

11.26 9243 trials were pending in various courts as on December 31, 2014. The Bar Chart given below shows the number of pending under trial cases during last three years:

1188 12251006

2012 2013 2014

DISPOSAL FROM TRIAL DURING LAST 3 YEARS

635

25827 86

BREAK-UP OF DISPOSAL BY

COURTS DURING 2014

9734

93669243

2012 2013 2014

TRIALS PENDING AT THE END OF THE YEAR

POLICY & INTERNATIONAL POLICE COOPERATION DIVISION

11.27 India is one of the oldest members of INTERPOL having joined the organization way back in 1949. The Government of India, Ministry of Home Affairs designated the Intelligence Bureau as the ICPO-INTERPOL-National Central Bureau (NCB) for India. After the formation of CBI in the year 1963, vide its circular letter dated 17.10.1966, the Government of India, conveyed its decision that the Central Bureau of Investigation will henceforth be the representative of this country for the purposes of correspondence with the ICPO-INTERPOL. Accordingly, the INTERPOL work was transferred from Intelligence Bureau to the Central Bureau of Investigation, an investigating agency under the administrative control of Department of Personnel & Training. All matters relating to the NCB India are, however, dealt with by the Ministry of Home Affairs, Government of India.

11.28 The NCB India functions as an integral part of CBI, with Director, CBI being its ex-officio Head. The International Police Cooperation Unit (IPCU) comprising of National Central Bureau (NCB) and International Police Cooperation Cell (IPCC) actively provides support to Ministry of Home Affairs (Central Authority of India with regard to Mutual Legal Assistance Treaties), Ministry of External Affairs (nodal Ministry with regard to Extradition matters and execution of Letters Rogatory), State Police Forces and other Law Enforcement Agencies. While NCB looks after all INTERPOL related work, IPCC handles Letters Rogatory, requests under MLAT, active assistance to MHA and MEA in negotiation of treaties on Extradition and Mutual Legal Assistance.


Conferences held

11.29 7th Interpol global programme on Anti Corruption, Financial Crime and Asset Recovery at CBI, Head Office, New Delhi -- dated: 10.02.2014:- The 7th INTERPOL Global Programme on Anti-Corruption, Financial Crime and Asset Recovery for South Asia was held in the CBI (HQ), New Delhi. Union Minister of State for PMO and Personnel, Pensions & Public Grievances Shri V. Narayanasamy was the Chief Guest at the function. Addressing the Valedictory function, Shri V. Narayanasamy said India was committed to provide the institutional framework to improve governance and ensure that the fruits of development reach the poorest of the poor and for this it was important to have adequate laws to prevent corruption.

11.30 Complementing the CBI and the Anti Corruption Sub Directorate of Interpol for choosing New Delhi as a venue for their South Asian Training Programme, Shri Narayanasamy said that in the past three years, as many as seven Capacity Building Programmes have been conducted in association with INTERPOL for the benefit of Indian and South Asian Law Enforcement Agencies. The Capacity Building Programmes of this nature promote a culture of collaboration and cooperation which are crucial for fighting this global menace.

15th D.P. Kohli Memorial Lecture

11.31 It was held at Vigyan Bhawan on 15.04.2014 Plenary Hall, Vigyan Bhawan, New Delhi. Shri Gopalkrishna Gandhi, Chairman, Governing Body, IIAS, Shimla, delivered the Memorial Lecture on “Eclipse at Noon: Shadows over India's Conscience”. Delivering the 15th D.P. Kohli Memorial Lecture organized

in the honour of CBI’s founder Director. This also marked the end of year long golden jubilee celebrations of formation of CBI.

Workshop on Maritime Piracy

11.32 A three day workshop on Maritime Piracy was held in CBI HQ from 26.09.2014 to 28.09.2014. Piracy at sea is a worldwide phenomenon which has not just affected the coasts of India but also Africa, Indonesia, Malaysia, Yemen, Venezuela etc. In India, post 2008, maritime security operations have gained significant importance.

11.33 CBI and BKA (the Federal Criminal Police Office of Germany) organized a workshop on “ Maritime Piracy” to exchange best practices regarding cases of Maritime Piracy, Kidnapping and Hostage-Taking (Terrorist Activities included). During the workshop, three German Officers with experience and expertise in the matter of maritime piracy delivered lecture and made presentations on (a) BKA and its role/mandate & (b) Case studies of abduction, hostage-taking, extortion, piracy/terrorism and related activities. Resource persons from different State police agencies of the country and from IPSG & UNODC-Counter Piracy programme also participated in the workshop.

One day programme of NDC in CBI

11.34 54th Batch of trainee officers of 47-week "National Security and Strategic Studies" Course of National Defence College (NDC) visited CBI Head Office, New Delhi on 08.08.2014 and met CBI Director Ranjit Sinha. In a first-ever such meeting the delegates met Shri Ranjit Sinha, Director CBI, and they discussed the working of CBI and anti-corruption measures. The participants belonged to countries like US,


UK, Germany, France, Sri Lanka, Kazakhstan, Mynamar, Bangladesh, Afghanistan, Thailand, Brazil, Oman, Egypt, Bhutan, Saudi Arabia, Kenya, Bangladesh, Tanzania, Nigeria, Australia, Israel, Nepal, Brunei, Japan.

DGPs-IGPs Conference 2014

11.35 The DGPs-IGPs Conference 2014 was held at Guwahati, Assam from 28.11.2014 to 30.11.2014. This was attended by Shri Ranjit Sinha, the then Director CBI, as a delegate.

11.36 Visit of delegations to CBI headquarters

� A delegation headed by Mr. Simon Bronitt, Director, Centre of Excellence in Policing and Security (CEPS), Griffith University, Australia visited CBI HO on 21.02.2014. Discussions were held to enter into MoU with CEPS and CBI Academy, Ghaziabad in the field of terrorism, cyber terrorism, money laundering, corruptions, sports corruptions and people’s smuggling and community policing.

� A delegation headed by Sh. Upendra Kant Aryal, IGP/Nepal Police visited CBI HO on 04.03.2014. He had discussion with Director CBI regarding Human Trafficking, Cyber Crime, Economic Offences besides Mutual Legal Assistance in Criminal Matters (Letters Rogatory) and pending extradition matters as well as Red Notice Subjects.

� A delegation headed by H.E. Dr. Linus Von Castelmur, Ambassador of Switzerland in India visited CBI Office and met Director, CBI, on 02.05.2014. The delegation also included Mr.Mario Affentranger, Chief of Department of International Treaties, Berne and Colonel Bruno Russi,

Defence Attache at the Embassy in India. Discussions were held regarding signing new MLAT between India-Switzerland, cooperation in the field of Enforcement and other bilateral security issues.

� Visit of Australian High Commissioner Mr. Patrick Suckling visited CBI, Headquarters, New Delhi on 14.02.2014 and held discussions with Director, CBI regarding matters of mutual interest.

11.37 Visits of CBI officers abroad

� During the year 2014, a total number of 67 CBI officers attended various international conferences/seminars/symposiums/training courses, investigations, etc. as against 74 in 2012.

11.38 Letters Rogatory (OUTGOING)

� During the year 2014, a total of 75 LRs were sent abroad out of which 38 LRs pertain to CBI cases and 37 pertain to State Law Enforcement and Central Law Enforcement agencies.

� During the period, in 15LRs, Indian Law Enforcement agencies confirmed full execution of their LRs. These 15 LRs include 9 LRs of CBI and 6 of State Police and other Law Enforcement Agencies.

� Further during 2014, 11 LRs were either returned/withdrawn or disposed of. These include 9 LRs of CBI and 2 LRs of State Police Agencies.

� As on 31.12.2014, a total of 292 LRs are pending with other countries out of which 203 pertain to CBI cases and 89 pertain to State Police and other Central Law Enforcement Agencies.


� Besides the officers/officials of IPCU, in close liaison with Australian Police Liaison Officer played an important proactive role in getting LRs issued by Tamil Nadu Police in Crime No. 65/2008 & 133/2008 of Udayarpalayam P.S. & Vikkaramanglam P.S. respectively, for investigation in Australia in the matter of burglary and smuggling of large numbers of antique idols of Hindu deities belonging to Chola dynasty. The matter was regularly followed up with Australian Authorities. This has resulted in return of two antique idols of Hindu deities in the year 2014. Australian Prime Minister himself handed over antique idols of Shivnatraja and Ardhanarishvara on 05.09.2014 to Sh. Narendra Modi, Prime Minister of India.

LETTERS ROGATORY (INCOMING)

11.39 During this period 71 Letters Rogatory were received from various countries requesting to provide assistance in investigation of criminal matters and execution reports in 54 cases were sent to MEA after receiving the same from the various ILOs / CBI Branches for onward transmission to the LEAs of the requesting countries. Besides these, 4 cases were closed, 4 were withdrawn by requesting countries and 2 were returned unexecuted. As on 31.12.2014, 77 LRs were pending for execution.

ASSISTANCE IN FORMULATION/ NEGOTIATION OF TREATIES

11.40 IPCU has participated in the negotiation of MLAT /Extradition treaties/Joint Working Group meetings with the following countries during the year 2014:-

� Azerbaijan:- India and Azerbaijan

signed a treaty on mutual legal assistance in criminal matters which will help improve effectiveness in investigation of transnational crimes including terrorism. The treaty was signed by Home Minister, Sushil Kumar Shinde and visiting Azerbaijani Justice Minister Fikrat Mammadov. Mutual Legal Assistance treaty was one of the significant legal instruments to improve effectiveness of the contracting states in investigation and prosecution of transnational crime including terrorism by providing the necessary framework for assistance

� Kyrgyzstan:- India and Kyrgyzstan signed a Mutual Legal Assistance Treaty in Criminal Matters – Exchange of Instrument of Ratification. The treaty was signed by H. E. Mr. Erlan Abdyldaev Minister of Foreign Affairs of Kyrgyz Republic and Shri Salman Khurshid, the then External Affairs Minister, India.

Memorandum of Understanding (MoUs) signed by CBI.

11.41 The Central Bureau of Investigation (CBI) has signed its first ever Memorandum of Understanding (MOU) with the Netherlands Forensic Institute (NFI) for cooperation in capacity-building and training in Forensic Science. The MOU signed between the Central Forensic Science Laboratory (CFSL) of the CBI and the NFI would "strengthen and enhance" cooperation in the field of Forensic Science Services and Forensic Science Lab governance. 11.42 The MoU was signed by Shri Ranjit Sinha, the then Director CBI and Netherlands Ambassador to India His Excellency Mr.Alphonsus Stoelinga. The MoU aims at


providing consultancy, training for Forensic DNA Database (on the lines of the European Forensic Data base) in India, capability, capacity building in the field of digital forensics, which includes Computer Forensics, Audio/Video authentication, training, consultancy in forensic laboratory processes, management and crime scene management.

Extradition/Deportation

11.43 The data on Red Notice published, Red Notice subjects arrested in India/ abroad and Red Notice subject extradited to India are as under :-

Red Notices published by NCB-India during the year-2014

75

Fugitives wanted by India, arrested in India in the year-2014

21

Fugitives wanted by India, arrested/located abroad during 2014

22

Fugitives wanted by other countries, arrested/located in India during 2014

07

Fugitives extradited/deported to India from abroad during 2014

09

Fugitives extradited/deported from India to abroad during 2014

02

11.44 Fugitives Deported/Extradited from India

� Amandeep Singh Dhami – US National (Red Notice No.A-2868/9-2009):- The subject was wanted by US authorities for the charges of murder with use of firearm, discharge of fire arm, causing great bodily harm, attempted murder with use of firearm. He was arrested by Punjab Police on 29.11.2013. Being a US National, the subject was deported to USA

on 28.02.2014, based on the approval of Foreigner’s Division, MHA, New Delhi.

� Jayapaul Joseph Palanivel (Red Notice

No.A-4539/7-2010)–Indian National:-

The subject was wanted by US authorities for the charges of criminal sexual conduct in the first degree with a maximum penalty of 30 years imprisonment and/or $ 40,000 fine. The subject was traced by Tamil Nadu Police, arrested on 16.3.2012 and produced before the Extradition Magistrate on 19.3.2012. The subject has been extradited to USA on 15.11.2014.

11.45 Passport Related Information Data

Exchange(PRIDE):- The records of about 100 million passports are maintained in the MEA’s Passport Related Information Data Exchange (PRIDE) which is the backbone of the Ministry’s ongoing Passport Seva Project. CBI Interpol has been provided with access to this database. The network is helpful in locating accused/suspects on the basis of the details available in the passport and also beneficial for execution of tasks under police to police cooperation.

11.46 Miscellaneous Matters: During the period under review, the four regional desks of NCB-India also worked in close coordination with other NCBs and rendered necessary guidance to them on various issues.

TRAINING

11.47 In the year 2014, CBI Academy and the three RTCs conducted a total of 75 courses and trained 2414 Officers/Officials.


No. of Courses No. of Participants Total

CBI Non-CBI

CBI Academy 75 1577 837 2414RTC, Kolkata 14 164 26 190RTC, Mumbai 10 134 00 134RTC, Chennai 12 295 00 295Total 111 2170 863 3033


12JOINT CONSULTATIVE MACHINERY

12.0 The Scheme for Joint Consultative and Compulsory Arbitration for the Central Government Employees was introduced in the year 1966 on the lines of the Whitely Councils in the U.K. The scheme provides a platform for constructive dialogue & discussion between the representatives of the staff side and the official side for peaceful resolution of all disputes between the Government as employer and the employees. The scheme was introduced with the objectives of promoting harmonious relations and securing the greatest measure of cooperation between the Central Government as the employer and the employees in matters of common concern and with the object of further increasing the efficiency of the public service combined with the well being of those employed.

12.1 The JCM Scheme provides for three tier machinery:

(i) the National Council as the apex body; (chaired by the Cabinet Secretary);

(ii) Departmental Councils at the level of individual Ministries / Departments including their attached and subordinate offices and (chaired by respective Secretaries); and

(iii) Regional / Office Councils to deal with mainly the local problems at the level of each individual office, depending on its structure. (chaired by Head of office of respective organizations).

12.2 The scope of the JCM Scheme includes all matters relating to:

� conditions of service and work;

� welfare of the employees; and

� improvement of efficiency and standards of work,

Provided, however, that

(i) In regard to recruitment, promotion and discipline, consultation is limited to matters of general principles; and

(ii) Individual cases are not considered.

12.3 Under the JCM Scheme, there have been continuous interactions with staff unions at the National level as well as at the Departmental level and a number of important issues have been resolved amicably through mutual discussions. 46 meetings of the National Council (JCM) have been held under the Chairmanship of Cabinet Secretary since the inception of the Scheme in 1966.

Standing Committee Meeting

12.4 Meeting of the Standing Committee of the National Council (JCM) was held on 7th May, 2014 under the chairmanship of the Secretary, Department of Personnel and Training. The following issues were considered:-

1. Terms of Reference for the 7th CPC.

2. Revision of Wage w.e.f. 1.1.2011.

135


3. Merger of DA with Pay.

4. Appointment on the Compassionate Grounds under the Central Government.

5. Regularisation of Casual/contingent/Daily Rate workers.

6. Downsizing, Outsourcing, Contractorisation etc.

7. Revising Overtime Allowance(OTA) and Night Duty Allowance Rates.

8. Stepping up of Pay of seniors who are drawing less pay than the juniors consequent on fixation of pay due to implementation of 6th CPC recommendations between direct recruits and promotees.

9. Stepping up of pay of senior employees at par with their juniors consequent upon implementation of MACPs.

10. Granting of additional pay to LOCO & Traffic running staff.

A meeting was held on 25th February, 2015 to discuss the various demands raised by the Staff Side, JCM under the Chairmanship of the Secretary (Personnel). The Charter of Demands submitted by the staff side NC(JCM) included implementing Wage Revision of Central Government employees from 1.1.2014; accepting the memorandum of the staff side JCM; 5 year wage revision in future; grant of interim relief and merger of 100% DA; submission of the 7th Central Pay Commission (C.P.C) report with the stipulated time frame of 18 months; include Grameen Dak Sewaks within the ambit of the 7th CPC; settle all anomalies of the 6th CPC removing ban on recruitment/creation of posts; removing of arbitrary ceiling on compassionate appointments; removing the bonus ceiling; five promotions in the service career.

The other demands included no PPP or FDI in Railways and Defence Establishments and no corporotisation of Postal Services; Scrapping PFRDA Act and re-introducing the defined benefit statutory pension scheme; no outsourcing contractorisation, privatisation of Governmental functions; withdrawing the proposed move to close down the Printing Presses and Medical Stores Depots; regularising the existing daily rated/casual and contract workers and absorption of trained apprentices etc. Revive the JCM functioning at all levels as an effective negotiating forum for settlement of the demands of the Central Government Employees. The meeting was attended by the representatives from the Ministry of Railways, Finance Urban Development and the Department of Post. It was decided to convey the concerns of the Staff Side to the Ministries of Railways and Finance and convene another meeting shortly.

7th Central Pay Commission

12.5 A meeting of Secretary (Personnel) with the 7th CPC as requested by the Commission was held on 30th May, 2014 and the requisite material was given to the 7th CPC. Another meeting was held by 7th CPC with Secretary(P) on 27.02.2015 and a number of issues relating to personnel management were discussed and necessary data / information have been provided to the 7th CPC.

ARBITRATION

12.6 An important feature of the JCM Scheme is the provision for Arbitration in cases where there is no agreement on an issue between the Official Side and the Staff Side on matters relating to:-

� pay and allowances;


� weekly hours of work; and

� leave of a class or grade of employees.

BOARD OF ARBITRATION (BOA)

12.7 A Board of Arbitration (BOA) comprising a Chairman (an independent person) and two members (nominated - one each by staff side and official side) functions under the administrative control of the Ministry of Labour. Awards of the Board of Arbitration are binding on both

the sides, subject to the over-riding authority of Parliament to reject or modify the awards. Under JCM Scheme, 259 references have been made to Board of Arbitration for settlement of disagreement cases to date of which 257 have been decided by BOA. Most of the awards which were in favour of the employees have been implemented except a few which could not be accepted due to adverse affect on National Economy / Social Justice.


13ADMINISTRATIVE TRIBUNALS

13.0 The enactment of Administrative Tribunals Act, 1985 opened a new chapter in the sphere of administering justice to the aggrieved Government servants in their service matters. The Administrative Tribunals Act owes its origin to Article 323-A of the Constitution of India which empowers Central Government to set up an Act of Parliament Administrative Tribunals for adjudication of disputes and complaints with respect to recruitment and conditions of service of persons appointed to the public services and posts in connection with the affairs of the Union and the States. In pursuance of the provisions contained in the Administrative Tribunals Act, 1985, the Administrative Tribunals, set up under it, exercise original jurisdiction in respect of service matters of employees covered by the Act. As a result of the judgment dated 18th March, 1997 of the Supreme Court in the case of L. Chandra Kumar & Others Vs. UOI, the appeals against the orders of an Administrative Tribunal shall lie before the Division Bench of the concerned High Court.

13.1 The Administrative Tribunals are distinguishable from the ordinary courts with regard to their jurisdiction and procedure. They exercise jurisdiction only in relation to the service matters of the litigants covered by the Act. They are also free from the shackles of many of the technicalities of the ordinary courts. The procedural simplicity of the Act can be appreciated from the fact that the aggrieved

person can also appear before it personally. Government can also present its cases through its departmental officers or legal practitioners. Further, only a nominal fee of Rs.50/- is to be paid by the litigants for filing the application before the Tribunal. Thus, the objective of the Tribunal is to provide speedy and inexpensive justice to the litigants.

13.2 The Act provides for establishment of Central Administrative Tribunal and the State Administrative Tribunals. The Central Administrative Tribunal was set up on 1.11.1985. At present, it has 17 regular Benches, 15 of which operate at the principal seats of High Courts and the remaining two at Jaipur and Lucknow. These Benches also hold circuit sittings at other seats of High Courts. A statement showing the location of Central Administrative Tribunal Benches, the dates of their establishment and the number of courts in each of these Benches along with a list of places where they hold circuit sittings is given in Appendix-I.

13.3 The Tribunal consists of a Chairman and Members. It has also been the constant endeavour of this Ministry that the posts of Chairman and Members are filled up well in time and no post remains vacant for long time. The Members of Central Administrative Tribunal (CAT) and State Administrative Tribunals are drawn from judicial as well as administrative streams, so as to give the Tribunal the benefit of expertise both in legal and


administrative spheres. The sanctioned strength of the Chairman is one and sanctioned strength of the Members of Central Administrative Tribunal is 65. The appointment of Members in CAT is made on the basis of recommendations of a Selection Committee chaired by a sitting Judge of Supreme Court (nominated by the Chief Justice of India). After obtaining concurrence of Chief Justice of India, appointments are made with the approval of Appointments Committee of the Cabinet.

13.4 State Administrative Tribunals were also set up in the following States –

(i) Andhra Pradesh

(ii) Himachal Pradesh

(iii) Orissa

(iv) Karnataka

(v) Madhya Pradesh

(vi) Maharashtra

(vii) Tamil Nadu

(viii) West Bengal and

(ix) Kerala

However, the Madhya Pradesh, Tamil Nadu and Himachal Pradesh Administrative Tribunals were abolished on the request of the concerned State Governments. Subsequently, on a proposal submitted by the Government of Himachal Pradesh, the Central Government has notified for re-establishment of Himachal Pradesh Administrative Tribunal.

13.5 The appointments to the vacancies in State Administrative Tribunals are made on the basis of proposals sent by the State Governments with the approval of the Governor. Thereafter,

their appointments undergo the same process as the one in respect of Central Administrative Tribunal.

13.6 Since its inception in 1985 and upto 31st December, 2014, the Central Administrative Tribunal received 6,81,969 cases for adjudication (including those transferred from High Courts), out of which 6,43,760 cases have been disposed of leaving a pendency of 38,209 cases. On an average more than 90% of the cases instituted during the year are disposed of. A statement indicating the institution, disposal and pendency of cases since inception of CAT is at Appendix-II.

13.7 Section 14(2) of the Administrative Tribunals Act, 1985 empowers the Central Government to extend the provisions of the Act to local or other authorities within the territory of India or under the control of Government of India and to Corporations or Societies owned or controlled by Government of India. In exercise of these powers, the Central Government has extended the provisions of the Act to 207 organizations so far.

13.8 In order to familiarize the newly appointed Members of CAT with the functioning of the Tribunal, a short Orientation Programme / Training is held once in a year. So far four such Orientation Programmes/ Trainings have been held and the last such Training was organized in February, 2014 at the National Judicial Academy, Bhopal.

13.9 In 2010, in order to commemorate completion of 25 years of establishment of CAT, the Rajiv Gandhi Lecture Series on Administrative Law was instituted. The


inaugural lecture was delivered by Justice Shri Michael Kirby, Retired Australian High Court Judge on 11th December 2010 on the topic “The Modern-Administrative State-Reflections on India and Australia”. The second lecture in Rajiv Gandhi Lecture Series was delivered by Shri Soli J. Sorabjee, former Solicitor General, on the “Meaningful Facets of Administrative Law” on 6th November, 2011 at Vigyan Bhawan. The third Rajiv Gandhi Lecture on Administrative Law was delivered by Dr. G. Mohan Gopal, Director,

Rajiv Gandhi Institute of Contemporary Studies, New Delhi on “ Justice, Court and Tribunal” on 16th March 2013.

13.10 Presently, Justice Shri Syed Rafat Alam, is the Chairman of CAT. He has been appointed as Chairman, CAT with effect from 08.08.2012. Before his appointment as the Chairman, CAT, Justice Shri Alam was the Chief Justice of Allahabad High Court.

APPENDIX-1

NAME, DATE OF SETTING, NO. OF COURTS AND ADDRESSES OF VARIOUS BENCHES OF CENTRAL ADMINISTRATIVE TRIBUNAL

S. No.

Name of the Bench Date of setting No. of courts Address

1. PRINCIPAL 01.11.1985 6 NEW DELHI2. AHMEDABAD 30.06.1986 1 AHMEDABAD 3. ALLAHABAD 01.11.1985 4 ALLAHABAD4. BANGALORE 03.03.1986 2 BANGALORE5. CHANDIGARH 03.03.1986 2 CHANDIGARH6. MADRAS 01.11.1985 2 CHENNAI7. CUTTACK 30.06.1986 1 CUTTACK8. ERNAKULAM 01.09.1988 2 ERNAKULAM9. GUWAHATI 03.03.1986 1 GUWAHATI

10. HYDERABAD 03.06.1986 2 HYDERABAD11. JABALPUR 30.06.1986 1 JABALPUR12. JAIPUR 15.10.1991 1 JAIPUR13. JODHPUR 30.06.1986 1 JODHPUR14. CALCUTTA 01.11.1985 2 KOLKATA15. LUCKNOW 15.10.1991 1 LUCKNOW16. MUMBAI 01.11.1985 2 MUMBAI17. PATNA 30.06.1986 2 PATNA


STATEMENT SHOWING THE NAME OF BENCHES AND PLACES WHERE CIRCUIT SITTINGS ARE HELD

BENCHES PLACES

1. ALLAHABAD BENCH - Nainital

2. CALCUTTA BENCH - Port Blair, Gangtok

3. CHNDIGARH BENCH - Shimla, Jammu

4. MADRAS BENCH - Pondicherry

5. GUWAHATI BENCH - Shillong, Itanagar, Kohima, Agartala, Imphal

6. JABALPUR BENCH - Indore, Gwalior, Bilaspur

7. BOMBAY BENCH - Nagpur, Aurangabad, Panaji

8. PATNA BENCH - Ranchi

APPENDIX-II

STATEMENT SHOWING THE POSITION OF INSTITUTION, DISPOSAL AND PENDENCY OF CASES IN THE CENTRAL ADMINISTRATIVE TRIBUNAL SINCE INCEPTION UPTO 31.12.2014.

(As provided by Central Administrative Tribunal, Principal Bench from time to time)

S.NO. PERIOD INSTITUTION DISPOSAL PENDENCY AT THE END OF THE PERIOD

1. 1985 2963 30 29332. 1986 23177 8934 171763. 1987 19410 15084 215024. 1988 19425 13769 271585. 1989 18602 13986 317746. 1990 19283 15495 355627. 1991 21623 17552 396338. 1992 25184 23782 410359. 1993 27067 28074 4002810. 1994 26230 26409 3984911. 1995 25789 23668 4197012. 1996 23584 20667 44887


13 1997 23098 21981 4600414. 1998 21911 18394 4952115. 1999 22944 24566 4789916. 2000 25146 31398 4164717. 2001 25977 31953 3567118. 2002 25398 29514 3155519. 2003 25089 28076 2856820. 2004 23825 27735 2465821. 2005 21528 22408 2377822. 2006 18722 17774 2472623. 2007 17725 18674 2377724. 2008 18287 20352 2171225 2009 24496 23681 2252726. 2010 26620 25477 2367027 2011 25869 24750 2478928 2012 27786 24259 2831629 2013 27442 21654 3410430 2014 27872 23767 38209

Total 681969 643760 38209


14STAFF WELFARE

14.0 The Central Government is the largest single employer in the country and bears the major responsibility for looking after the welfare of a large number of employees spread all over the country. Realizing that improvement in the working and living conditions of the employees and their families leads to efficiency and high morale, the Department of Personnel and Training supports various staff welfare measures. A brief account of various welfare measures dealt with by Welfare Division is given below.

Welfare Measures

Residents’ Welfare Association

14.1 In order to foster a spirit of mutual help and goodwill among residents of Government colonies and to promote social, cultural and recreational activities, the Residents Welfare Associations, which have adopted the Model Constitution prescribed by DOPT, have been recognized in Delhi/New Delhi and other parts of the country. At present, there are 63 recognized Associations. The members of the Managing Committees of these Associations are elected every two years under the provisions of a Model Constitution framed by the Department of Personnel and Training. This Department sanctions grants-in-aid only to recognized Associations, subject to a maximum of Rs. 10,000/-per annum for an Association.

AREA WELFARE OFFICERS

14.2 The Area Welfare Officers (AWOs) are nominated in residential colonies having a large number of Central Government employees. The AWOs serve as a link between the Government and residents in matters relating to the welfare of Government employees living in various colonies. They also work as field officers in coordinating and maintaining liaison with various agencies of Government such as CPWD, CGHS, Police etc. Applications are invited from Gazetted Officers working in various Ministries/Departments for being nominated as Area Welfare Officer for a period of two years. Officers desirous of being nominated as AWOs on voluntary and honorary basis, are required to apply through their respective Ministries/Departments.

CENTRAL GOVERNMENT EMPLOYEES WELFARE COORDINATION COMMITTEES (CGEWCCS)

14.3 The Central Government Employees Welfare Coordination Committees (CGEWCCs) have been formed outside Delhi, at places where there are at least five Central Government Offices and the total number of Central Government Employees is not less than 1,000. These Committees are responsible for coordinating the welfare activities of the Central Government employees serving within their jurisdiction. The


senior most officer at the station functions as the Chairman of the Committee. The quantum of grant based on the staff strength is sanctioned by the Department of Personnel and Training to the CGEWCCs.

CENTRAL CIVIL SERVICES CULTURAL AND SPORTS BOARD

14.4 The Central Civil Services, Cultural & Sports Board, a society registered under the Societies Registration Act, 1860 is the Central agency for promotion of Cultural & Sports activities amongst the Central Government employees in the country. The Board was set up in 1964 as Central Secretariat Club in the Ministry of Home Affairs. Initially the objective of the Board was to promote cultural and sports activities among the Central Government Employees located in Delhi only. Subsequently, Regional Sports Boards were set up in various cities. Financial grants-in-aid are sanctioned every year by the Board to the Regional Boards.

ACTIVITIES OF THE BOARD

INTER MINISTRY TOURNAMENTS 2014-15

14.5 The Board organized Inter-Ministry Tournaments in 18 Disciplines of Sports during the year 2014-15.

ALL INDIA CIVIL SERVICES TOURNAMENTS HELD DURING THE YEAR 2014 15.

14.6 These tournaments, which are open to Central and State Government employees aim to give an opportunity to the civil servants to meet and interact with each other and compete. In 2014-15 such tournaments were held in 11 disciplines

namely Aquatic, Badminton, Basketball, Chess, Football, Kabaddi, Lawn Tennis, Power Lifting, Weight Lifting & Best Physique, Table Tennis and Cricket.

BOARD’S AFFILIATION TO NATIONAL FEDERATION

14.7 The Board is affiliated to a number of sports associations/federations at the National level. Board’s team participates in the National Tournaments organized by these Associations/Federations.

TREKKING

14.8 The Board sponsors trekking programme for Central Government Employees in collaboration with the Youth Hostels Association of India. A part of expenditure on this programme is met by the Board.

SPORTS FACILITIES IN DELHI

14.9 The Board has a sports complex at Vinay Marg, New Delhi which has facilities for Football, Hockey, Cricket, Athletics, Lawn Tennis, Basketball, Volleyball and practice pitches for Cricket. The Board also maintains Lawn Tennis Courts at Brassy Avenue, Bharti Nagar and R.K.Puram Sector -13, New Delhi. Brassy Avenue, New Delhi has facilities for Volleyball and Cricket practice pitches also. There are facilities for indoor games such as Table Tennis, Carrom and Chess at Nirman Bhawan, New Delhi.

COACHING CAMP FOR CHILDREN/DEPENDENTS OF GOVERNMENT EMPLOYEES

14.10 The Board also conducts regular coaching


in Cricket and Lawn Tennis for the children/dependents of Government employees at Vinay Marg Sports Complex, New Delhi. Coaching in Lawn Tennis is also available at Bharti Nagar and R.K. Puram Sector-13, New Delhi. Board also organizes Summer Coaching camp in Basketball, Cricket, Football and Lawn Tennis for children/dependents of government employees.

CCSCSB-CITIZEN CHARTER

14.11 The CCSCSB is committed to achieve excellence in the promotion of sports and cultural activities among Central Government employees and to ensure their larger and effective participation in the said activities for physical fitness as well as recreation. With these

objectives in view, the CCSCSB strives to create awareness among the employees about the virtues of physical fitness and the need to release stress and tension of the present day fast-paced life through sports and cultural activities. The Board carries out its activities in such a way as to arouse interest amongst employees to ensure their mass participation and towards this end also offers opportunities of training in sports to the children of Central Government servants. 14.12 The CCSCSB expects all the Central Government employees and their families based in Delhi to make full use of the sports facilities of the Board at Delhi for physical fitness as well as forward suggestions for better fulfillment of the Board’s objective.

Opening Ceremony of All India Civil Services Power Lifting, Weight Lifting, Best Physique and Basketball Tournaments 2014 organized by Central Civil Services Cultural & Sports Board in New Delhi


All India Civil Services Best Physique Tournament, 2014 organized by Central Civil Services Cultural & Sports Board in New Delhi

Prize Distribution of All India Civil Services Power Lifting Tournament 2014 organized by Central Civil Services Cultural & Sports Board in New Delhi


Closing Ceremony of All India Civil Services Power Lifting, Weight Lifting, Best Physique and Basketball Tournaments 2014 organized by Central Civil Services Cultural & Sports Board in New Delhi

Opening Ceremony of Inter Ministry Football Tournament 2014 at Vinay Marg Sports Ground, New Delhi


Summer Coaching Camp organized by Central Civil Services Cultural & Sports Board at Vinay Marg Sports Ground, New Delhi

GRIH KALYAN KENDRA

14.13 Grih Kalyan Kendra (GKK) is a society, registered under the Societies Registration Act, 1860. It functions under the aegis of the Deptt. of Personnel and Training, Government of India as an integral part of “Staff Welfare Measures”.

14.14 The Grih Kalyan Kendra is administered by GKK Board. The Board is responsible for the organization and administration of the programmes undertaken in furtherance of the objects of the Society. President of the GKK Board is nominated by Secretary (P), DOPT.

14.15 The aims and objectives of the GKK Board are as under:

a) To promote social, economic, cultural and educational activities for the betterment of

Central Government employees and their families.

b) To impart technical and vocational training in home crafts and other household arts for useful utilization of leisure time and for better and efficient house-keeping.

c) To bring out latent artistic histrionic and cultural talents of women and children and other family members of Central Government employees by organizing suitable programmes.

d) To organize and promote economic activities that may provide opportunities for gainful employment to families of Central Government employees for supplementing family income.

14.16 In pursuance of its objectives, GKK has been conducting the following activities:


i) Training classes in cutting, tailoring and embroidery for the housewives and grown up girls.

ii) Nursery education for children in the age group of 3 to 5 years.

iii) Creches or Day Care Centres for children between the age of 90 days and 10 years.

iv) Recreational facilities like Health Club/Gym, badminton and tennis, etc.

v) Training/Coaching classes in Yoga, Martial Arts, Music/Dance, Theatre, Computer Training, English Speaking Course and Abacus, etc.

vi) Ayurvedic Clinic, Homeopathic Clinic and Physiotherapy.

14.15 The following number of beneficiaries utilized the welfare activities undertaken by GKK during the year 2014-15:

a) Nursery Schools - 1755 children

b) Craft Centres - 1588 studentsc) Creches - 1072 childrend) Health Clubs/Gyms - 3124 users

14.16 The welfare activities run by Grih Kalyan Kendra are indicted in the table given below: Place Craft

CentresNursery Schools

Creche Centres

Health Clubs/Gyms

Delhi 9 14 10 9Mumbai 4 5 - -Chennai 7 2 - 1Jaipur 1 - 1 -Dehradun - 2 - -Nagpur 1 - - 1Bangalore - - - -Kolkata - - - -Faridabad 1 1 1 -Ghaziabad - - - -Noida - - 1 -Total 23 24 13 11


KENDRIYA BHANDAR

OBJECTIVES OF THE ORGANISATION

14.17 The Central Government Employees Consumer Cooperative Society Ltd., New Delhi, operating in the name of KENDRIYA BHANDAR was set up in 1963 in pursuance of Cabinet decision as a Welfare Project for the benefit of the Central Government Employees. The society endeavors to serve the Central Government Employees and general public at large by providing quality goods of daily needs at reasonable prices and consumer items through its retail stores. The range of items which Kendriya Bhandar provides includes consumer goods, grocery items, stationery and medicines, etc.

MULTI STATE COOPERATIVE SOCIETY

14.18 Kendriya Bhandar was registered as a Multi State Cooperative Society w.e.f. 08.09.2000. With this change in its status Kendriya Bhandar has been able to expand its operation in other states of the Country.

NETWORK

14.19 The Society operates a network of 140 stores/branches in Delhi, Maharashtra, Tamilnadu, Andhra Pradesh, Karnataka, Cochin, Daman, Goa, Gujarat, Uttar Pradesh, Uttaranchal, Rajasthan, Madhya Pradesh, West Bengal, Jharkhand, Assam, Haryana, Punjab and Chandigarh, etc.

14.20 At Delhi, Kendriya Bhandar has a chain of 100 nos. grocery/consumer retail stores and 05 Exclusive Stores for Medicine. At Grocery/Consumer stores, all items of consumer goods, grocery items and certain stationery items are being sold. In addition, we have exclusive Counter at East Block and West Block, R.K. Puram, New Delhi for sale of stationery and other products. In other parts of country, our valuable customers are being served through the network of stores/branches as per the details given hereinabove.

14.21 Furthermore, Kendriya Bhandar is


supplying medicines and related items to CGHS Dispensaries and Hospitals in Delhi through its existing chemist shops. Kendriya Bhandar has also opened three Jan Aushadhi Generic Drug Shops in GTB Hospital, DDU Hospital and Shastri Bhawan as a part of Jan Aushadhi project of the Department of Pharmaceuticals, Govt. of India.

New Stores

14.22 New grocery consumer retail stores have been opened at DMRC, residential colony, Sarita Vihar, NDMC market at Tilak Lane (behind Patiala House Court), P&T Colony—Sarojini Nagar and also at the well known I.P. University Complex, Dwarka. On the advice received from the President Estate authorities, Kendriya Bhandar has opened a second grocery/consumer retail store at their residential colony at Rashtrapati Bhawan. Recently Kendriya Bhandar has opened its 100th grocery/consumer retail store in Delhi at Taurus Welfare Complex (Delhi Cantt) and this historic store was inaugurated in the presence of GOC-in-C(Delhi).

SHARE CAPITAL

14.23 As on 31st March 2014 Kendriya Bhandar had a paid-up capital of Rs.96.30 lakhs of which Rs.68.18 lakhs have been subscribed by the Central Government and the rest by individual members.

MODERNISATION/AUTOMATION EFFORTS

14.24 Kendriya Bhandar has also undertaken the modernization of its retail stores including renovation, computerization, etc. in order to provide a pleasant shopping experience to the customers and accordingly over 50 stores have

been modernized over the last two years. This has also resulted in increase in customers footfall and significant increase in retail sales.

14.25 Activities such as billing to customers, purchase, inventory, etc. of Stationery division of Kendriya Bhandar, located at R.K. Puram East & West Blocks are computerized through Local Area Network. Further, in Head Office, purchases & stocks of Consumer items, pulses and spices are computerized. Kendriya Bhandar has also undertaken computerization of godowns such as Grocery and consumer godowns and is also in the process of computerization of stores in phased manner.

14.26 Furthermore, electronic weighing machines have been provided in the Kendriya Bhandar retail stores and godowns.

SALES AND FINANCIAL PERFORMANCE

14.27 Kendriya Bhandar has registered significant growth in the recent past. Total sales during the year 2013-14 was Rs.677.88 crores and the Net Profit after tax was Rs.2.49 crores. 14.28 Kendriya Bhandar has declared a dividend of 10% for the year 2013-14. Kendriya Bhandar is likely to achieve a turnover of Rs.750 crores (approx) during the financial year 2014-15. The Society has been paying bonus @ 20% to its employees for the last many years. COOPERATIVE EXCELLENCE AWARD

14.29 Kendriya Bhandar has been honoured with the prestigious Cooperative Award for the Best Cooperative in the field of consumer welfare by the Govt. of NCT of Delhi for the year


2012-13 by Delhi Government. Kendriya Bhandar was also honoured with this Award in earlier years.

BENEFITS TO CUSTOMERS

14.30 The Society has been able to maintain competitive prices for various products sold by it as compared to those prevailing in the market. In fact, selling prices prevailing in Kendriya Bhandar now constitute the bench mark in the market.

14.31 For better quality control, pre-testing of grocery items before distribution to stores has been introduced and testing of random samples picked from shelves of stores is also being continued. These steps ensure that the quality of goods sold is maintained for better consumer satisfaction.

14.32 It is pertinent to mention that the Society has been involved in welfare activities and has always assisted the Central Government and the Govt. of NCT of Delhi in arresting the price increase at the time of crises. Kendriya Bhandar has been regularly selling Kendriya Bhandar Brand Atta 10 kg bags at very competitive prices through Kendriya Bhandar retail stores. The Kendriya Bhandar brand is increasingly gaining more popularity among the customers.

The Civil Service Society (Sanskriti School)

Introduction

14.33 The Civil Services Society is a society registered under the Societies Registration Act, The Society was set up in February 1995 by the wives of the officers of the All India and Allied Civil Services. The wife of serving Cabinet

Secretary is the Chairperson of the Civil Services Society. The office of the Society is on Dr. S Radhakrishnan Marg, Chanakyapuri, New Delhi – 110 021.

Aims and Objectives

14.34 The aims and objectives of the society, interalia, are as under: -

1. To establish progressive schools or other educational institutions in Delhi or outside Delhi, open to the children of officers of the All India and Central Services. Depending on the availability of seats, children of officers of the Public sector of non – government servants may also be admitted, at the discretion of the Governing Body.

2. To impart sound and liberal education to boys and girls during their impressionable years – a type of education that will lay stress on character building, team work, esprit de corps, physical development and will infuse in school children a spirit of adventure, fair play and justice.

3. To develop among its students a feeling of pride in Indian culture and to produce citizens who will truly be global and rise above social, communal, religious and provincial prejudices.

14.35 The Society started its first school with the strength of 32 students, the Sanskriti School, in New Delhi, in the year 1998. The Chairperson of the Society is also the Chairperson of the School. Sanskriti School is a recognized integrated co – educational school, affiliated to the CBSE, offering education from Nursery to Class XII.


14.36 The Society believes that every child can and must realize his/her full potential, and towards this end, must be enabled through appropriate means. With this in mind, the School has a Learning Centre with Special Educators and Counselors guiding children who have special needs, through an Individual Education Program (IEP).

14.37 Likewise, for those from the relatively less privileged sections of society, the Society runs a parallel school Umang in the afternoon. Efforts are also made to mainstream some of the children. These children from the economically weaker sections are admitted through the admission process under the Delhi Education Act.

14.38 The Civil Services Society has set up a Centre for Excellence to promote teacher training initiatives. It has instituted the Sanskriti Lecture Series to motivate students by exposing them to thought processes of eminent persons.

Management

14.39 The general management of the affairs of the Society is vested in its Executive Committee.

14.40 The general management of the affairs of Sanskriti School is also guided by the Managing Committee.

Activities

14.41 As on January 14, 2015, Sanskriti School has 2,888 students on its rolls from Nursery to Class XII. It has well stocked libraries, smart classrooms, laboratories, a gymnasium, a football field and a swimming pool. Apart from the prescribed curriculum, Sanskriti School

offers its students a choice of sports and games, like cricket, football, basketball, table tennis, swimming and wide ranging co - curricular activities like yoga, chess, theatre, music, dance, quiz, public speaking, paper craft, etc.

Finance

14.42 The Society has no income of its own other than the annual subscription of the members. For Sanskriti School the source of income is the fees collected from the students.

CIVIL SERVICES OFFICERS INSTITUTE (CSOI)

INTRODUCTION

14.43 The Civil Services Officers’ Institute is a registered society under the Societies Registration Act and was set up in February 1998. CSOI was allotted a building at K.G Marg, M.S.Apartments complex in 1998 which was later re-appropriated by CPWD to provide facilities of an Institute. Subsequently land was allotted to CSOI in 2002 at Vinay Marg, Chanakyapuri measuring 4.23 acres by Ministry of Urban Development, GOI. The new building was constructed by NBCC at a cost of Rs. 44.33 cr. and it became operational with effect from December 2012. The Governing Council of CSOI took a decision to run both the institutes at their respective locations in view of increased membership.

AIMS AND OBJECTIVES

14.44 The aims and objectives of the CSOI inter alia include:-

(i) To promote welfare of the officers of the Civil Services and bring them together under one umbrella to secure complete integration of the services and to build a


corps of officers imbibed with the spirit of co-operation in all aspects of Civil Services.

(ii) To hold, organize, arrange and conduct seminars, symposiums, talks, debates, workshops, lectures and other means of dispensing education to meet the needs and challenges of modern day Civil Administration.

(iii) To print and publish journals, periodicals and manuals to keep the civil servants abreast with modern day developments in Civil Administration.

(iv) To acquire and promote modern skills of Civil Administration and harmonize between different fields of Civil Administration by disseminating or exchanging knowledge thereof and by providing such other facilities as would lead to their Universal application.

(v) To establish and maintain libraries and information system to facilitate study of Civil Administration at International level and spreading information in regard thereto.

(vi) To organize and maintain, on no-profit-no loss basis, limited residential accommodation for the members of the Society coming to participate in the activities of the Association and of other bodies with cognate objectives, as well as non-members, invited to participate in the activities of the Association.

MANAGEMENT

14.45 CSOI is managed by a Governing Council headed by Cabinet Secretary, an Executive Committee headed by Secretary (DOPT), and a Working Committee headed by Additional Secretary (DOPT).


DEPARTMENTAL CANTEENS

14.46 As a measure of Staff Welfare, Departmental Canteens/Tiffin Rooms have been set up in the Central Government Offices/Establishments to make available beverages, snacks and meals prepared in hygienic conditions, to the employees during the working hours at reasonable rates. At present about 1,000 Departmental Canteens/Tiffin rooms are functioning in various offices of the Central Government. With a view to bring about improvement in cleanliness, quality of service, etc. detailed instructions are issued from time to time including orders on policy matters. Detailed instructions on functioning of Departmental Canteen are contained in Administrative Instructions on Departmental Canteens in Government Offices and Industrial Establishments.

14.47 Important Instructions/Orders were issued during 2013-14:-

i. Model RRs for various posts in Non-Statutory Departmental Canteen

ii. Duties and Responsibilities of various category of canteen employees

iii. Increased Washing Allowance rate for canteen employees

iv. Organisation of Training Programme for Cook category at Institute of Hotel Management, Chandigarh

v. Every year Scholarship is granted to eligible wards of canteen employees from the Discretionary Fund of Director(Canteens)

14.48 As a part of Swachh Bharat Mission, special cleanliness campaign was launched for Departmental Canteens all over India.


15THE RIGHT TO INFORMATION

� Administration of the RTI Act and Rules including amendments thereof.

� Issue of Guidelines and clarification on RTI.

� Implementation of the centrally sponsored plan scheme titled ‘Improving Transparency and Accountability in Government through Effective Implementation of RTI Act’.

� Management of RTI online web portal.

� Administrative matters of Central Information Commission.

� Selection of Chief Information Commissioner and Information Commissioners in the Central Information Commission.

� Framing of Right to Privacy Law.

MANDATE

SALIENT FEATURES OF THE RIGHT TO INFORMATION ACT, 2005

15.1 To set out a practical regime for securing information by citizens from the public authorities and to promote transparency and accountability in the working of all public authorities, the Parliament enacted the Right to Information Act in 2005.

15.2 The Act is comprehensive and covers disclosure of information on almost all matters of governance. It is applicable to Government at all levels- Union, State and Local and also to the bodies owned, controlled or substantially financed directly or indirectly by the government. It covers all legislative bodies, the judiciary, the executive and all Constitutional bodies.

15.3 The Act casts an obligation on public authorities for suo-motu disclosure/publication of large amount of information. It also requires the public authorities to supply information called for by any citizen and to permit him to inspect the documents and collect samples of various works. The procedure for seeking information is very simple. A person seeking information has to make a request to the concerned Public Information Officer indicating the information required. The request may be sent either by post, submitted in person. It can be made in Hindi or English or in the official language of the area in which the application is made or online if such facility exists with the public authority.

15.4 The Act creates an elaborate machinery to ensure supply of information which consists


of Public Information Officers, Assistant Public Information Officers, Departmental Appellate Authorities, independent Central and State Information Commissions etc.

15.5 The Act requires supply of information on time bound basis. A Public Information Officer is required to send information called for at the specified address within 30 days. In case of information concerning the life or liberty of a person, the information is provided within forty eight hours. If the information is not provided within the prescribed period, the Act makes provision for imposition of stringent penalty on the Public Information Officer. The Public Information Officer may have to pay a penalty of Rs.250 per day of delay subject to a maximum penalty of Rs. 25,000/-.

15.6 The information Act has created a system of two appeals. If an applicant does not get information within the prescribed period or the applicant is not satisfied with the reply given to him, he can make first appeal within 30 days to the departmental appellate authority who is generally the next superior officer to the Public Information Officer. If the applicant is not satisfied with the decision of the first appellate authority, he can file a second appeal to the Central Information Commission or the State Information Commission, as the case may be, within 90 days.

15.7 The provisions of the Act have been made over-riding in character, so that the scheme is not subverted through the operation of other minor Acts. However, certain types of information pertaining to security of the country, scientific or economic interest of the country and information on trade secrets, etc. are exempted

from disclosure. Certain security or intelligence organizations, have been exempted from disclosing any information except pertaining to corruption or violation of human rights. Such organizations are required to designate Public Information Officers and first Appellate Authorities to deal with applications and appeals relating to information pertaining to corruption or violation of human rights.

CENTRAL INFORMATION COMMISSION

15.8 The Government of India has constituted the Central Information Commission and all the 27 States to which the Act applies have constituted State Information Commissions. These Commissions are high powered independent bodies which, inter-alia, can look into the complaints made to them and decide the appeals. The Commissions have power to impose penalty on the defaulting Public Information Officers. Central Information Commission entertains complaints and appeals in case of offices, financial institutions, public sector undertakings, etc. under the Central Government and the Union Territories while the State Information Commissions entertain appeals pertaining to offices, financial institutions, public sector undertakings, etc. under the concerned State Government.

15.9 The Central Information Commission, when constituted initially, had five Commissioners including the Chief Information Commissioner. The Government has subsequently strengthened the Commission and it has now Seven Information Commissioners.

RIGHT TO INFORMATION RULES, 2012

15.10 In supersession of the Central Information Commission (Appeal Procedure) Rules, 2005


and the Right to Information (Regulation of Fee and Cost) Rules, 2005, the Right to Information Rules, 2012 have been notified in the Gazette of India on 31st July, 2012.

15.11 The Right to Information Rules, 2012 provide that a request for obtaining information shall be accompanied by an application fee of rupees ten by way of cash against proper receipt or by demand draft or bankers’ cheque or Indian Postal Order payable to the Account Officer of the public authority. The applicant may have to pay fee in addition to application fee for obtaining documents or for inspecting the documents as follows:

(i) Rs.2 for each page in A-3 of smaller size of paper;

(ii) Actual cost or price of a photocopy in larger size paper;

(iii) Actual cost or price for samples or models;

(iv) Rupees fifty per diskette or floppy;

(v) Price fixed for a publication or rupees two per page of photocopy for extracts from the publication;

(vi) No fee for inspection of records for the first hour of inspection and a fee of rupees 5 for each subsequent hour or fraction thereof; and

(vii) So much of postal charge involved in supply of information that exceeds fifty rupees.

15.12 The persons below poverty line are not required to pay any fee for seeking information.

15.13 The RTI Rules, 2012 also prescribe the procedure for deciding appeals by the Central

Information Commission. The Rules provide for the following aspects of the appeal:

(i) Documents to be enclosed with the appeal;

(ii) Return of Appeal

(iii) Process of Appeal

(iv) Procedure for deciding appeals

(v) Presence of the appellant before the Commission

(vi) Presentation by the Public Authority

(vii) Service of notice by Commission

(viii) Order of the Commission

RTI WEBSITE

15.14 There is a dedicated website on RTI www.rti.gov.in, which contains valuable information including circulars, notifications and Guides on RTI, search facility for locating CPIOs and Appellate Authorities in Central Government etc. It has a linkage with other RTI related sites as well.

CENTRALLY SPONSORED PLAN SCHEME ON RIGHT TO INFORMATION

15.15 The Government has launched a Centrally Sponsored Scheme “Improving Transparency and Accountability in Government through Effective Implementation of the Right to Information Act” in August, 2010 to undertake activities in the area of awareness generation and capacity building. Under the scheme, the Administrative Training Institutes and State Information Commissions are given support through release of grants for awareness generation and training programmes of all stakeholders. The total outlay of the scheme under XII Five Year Plan is Rs.110.36 crores. During the last two years i.e., 2013-14 and


2014-15 (upto December, 2014) an expenditure of Rs.28.49 crores has been incurred under the Scheme.

TRAINING

15.16 The above Plan Scheme has components of training of Public Information Officers / First Appellate Authorities of Centre as well as States. On the training of State PIOs, a sum of Rs.3.20 crores was released to Administrative Training Institutes upto 31st December, 2014.

MASS MEDIA CAMPAIGN ON RTI

15.17 The component of awareness generation includes mass media campaign and publication of guidebooks. During the year under review, new radio spot has been got produced on the theme of ‘Swachh Bharat & RTI’. It was broadcast in Hindi and 10 regional langagues on Private FM and AIR channels. An expenditure of Rs. 4.94 crores was incurred on this component till December, 2014.

INTERNSHIP ON RTI

15.18 Considering the need to consolidate and document the experiences of the Ministries /Departments of Government of India in the implementation of RTI, its successes, constraints in implementation, to identify the areas which need more attention, to address the gap areas and to see what more needs to be done to help achieve the objectives of the Act, DOPT provides Short Term Internships to Undergraduates pursuing the five year integrated course in Law and pursuing Graduation in Law to conduct an analysis of RTI application in Select Public Authorities. During the year under review, internship is being offered to students from reputed Law Schools and Universities across the country.

REGIONAL WORKSHOPS & NATIONAL WORKSHOP

15.19 The Plan Scheme also envisages organization of Regional Workshops and a national workshop to provide a forum for sharing of best practices, success stories and for panel discussions with the aim of collating and publishing of learnings from these workshops for wider disseminations. During the year under review, so far one Regional Workshop has been organized in Gurgaon.

RTI CELLS IN MINISTRIES / DEPARTMENTS

15.20 Department of Personnel & Training provides a one-time grant of Rs.50,000/- under the Plan Scheme for setting up RTI Cells in the Central Ministries / Departments to streamline receipt and disposal of RTI applications / appeals and orders. During this year, so far 15 Central Public Authorities have availed of funds to set up RTI Cells.

RTI LOGO

15.21 With a view to create a brand for the Right to Information, a logo given below had been adopted for the RTI on 28th October, 2010. The logo is very simple and iconic. A sheet of paper with information on it, and the authority figure behind it – providing the information. This represents the two key stakeholders in the process of sharing information under the RTI Act.


RTI ONLINE PORTAL

15.22 A web portal namely ‘RTI Online’ has been launched to provide a facility for the Indian Citizens to file online RTI applications and first appeals and also to make online payment of RTI fees. The prescribed fee can be paid by the applicant through internet banking of State Bank of India and its associate banks as well as by Credit/Debit cards of VISA / Master, through the payment gateway of SBI linked to RTI Online portal.

15.23 The RTI online portal provides for sending online replies to applications and appeals, though reply can be sent by regular post also. For the successful implementation of this facility, extensive training to the CPIOs / FAAs has been provided by DOPT, with the help of NIC. This facility has been extended to all the Central Ministries/Departments located at New Delhi / Delhi.

SUO MOTU / PROACTIVE DISCLOSURE

15.24 Section 4(1)(b) of the RTI Act lays down the information which should be disclosed by Public Authorities on a suo motu or proactive basis. Sections 4(2) and 4(3) of the Act prescribe the method of dissemination of this information. In order to improve the proactive disclosure, Government of India constituted a Task Force on Suo motu disclosure in May, 2011. After considering the recommendations of the Task Force, the Government of India has issued guidelines to Central Ministries / Departments for Proactive Disclosure under section 4 of the RTI Act on 15.4.2013. These guidelines envisage-

(a) Suo motu disclosure of more items under section 4,

(b) guidelines for digital publication of proactive disclosure,

(c) detailing of certain clauses of section 4(1)(b) to make disclosure more effective

(d) compliance mechanism for suo motu disclosure

15.25 As per the guidelines, pubic authorities may publish information relating to procurement, public private partnerships, transfer policy and orders, RTI applications, CAG and PAC paras, citizens’ charter, discretional and non-discretionary grants, foreign tours of Prime Minister and Ministers.

15.26 The guidelines further provide that each Central Ministry/ Public Authority should get its proactive disclosure package audited by a third party every year and that such audit should be communicated to the Central Information Commission annually through publication on their own websites alongwith the names of the third party auditors. Under these guidelines it is mandatory that a senior officer of the level of Joint Secretary in the case of Ministry/Department and Additional HoD in the case of attached/subordinate offices is nominated as nodal officer for ensuring compliance with the proactive disclosure guidelines.

15.27 State Governments have also been requested to consider issuing similar guidelines, along with templates for disclosure at various levels, for better implementation of suo motu disclosure at State level. Four areas have been identified for development of templates viz. Public distribution system, Panchayats, MGNREGA and Primary and Secondary Schools.


15.28 A facility to upload the reply of RTI applications and first appeals on the respective website of the Ministry/Department has been started from 31st October, 2014. All the Ministries/Departments of Govt. of India have been requested to upload the reply to RTI application and first appeal on their respective websites, except the replies relating to the personal information of an individual, if they do not serve any public interest.

2nd BEST IN THE WORLD

15.29 Right to Information Act, 2005 has been rated second globally in a study conducted by

the Access Info Europe and the Centre for Law & Democracy. Both the institutions are Human Rights Organisations working in Europe and Canada respectively. The RTI rating provides a numerical assessment for rating for the overall legal framework for the Right to Information in a country, based on how well that framework gives effect to the right to access to information held by public authority. The rating is limited to measuring the legal framework and does not measure the quality of implementation. Out of 95 countries, where the law is applicable, India has been placed second, after Serbia.


16RESULTS FRAMEWORK DOCUMENT (RFD), STRATEGY

AND STRATEGIC PLAN OF THE DEPARTMENT, GRIEVANCE REDRESSAL MECHANISM & CITIZENS’ CHARTER

16.0 The Prime Minister approved a system for Monitoring and Evaluating the Performance of Government Departments and Ministries on 11.9.2009. Under this system, all Departments are expected to prepare a Results-Framework Document (RFD) summarizing the main objectives and corresponding action for the year. The High Powered Committee on Government Performance in its meeting held on 28.01.2010 decided to include the Department of Personnel and Training (DoP&T) in Phase II of the Performance Monitoring and Evaluation System in Government Departments and Ministries.

16.1 The essence of the proposed system of RFD is simple. It seeks to address three basic questions:

(a) What are the main objectives of the Government Department for the year?

(b) What actions are proposed to achieve these objectives?

(c) How would we know at the end of the year the degree of progress made in implementing these actions? That is, what are the relevant success indicators?

16.2 Accordingly, this Department prepared RFD for the year 2010-11, 2011–12, 2012-2013, 2013-14 and 2014-15. Detailed RFDs are also available on this Department’s website i.e. www.

persmin.gov.in and achievement of RFD 2013-2014 is at Annexure II.

Strategy and Strategic Plan of the Department

16.3 As a part of RFD exercise for the year 2010-11, this Department has prepared Strategy and Strategic Plan for the next five years. While preparing the Strategy, DoP&T has had wide stakeholder’s consultation along with open house discussion and brain storming session within the Department. Further, in the process, a Seminar was organised at Mussorie, which provided the requisite inputs for developing the Strategy of the Department. The Departmental Strategy was finalised for the next five years and approved in February, 2011.

16.4 The strategy of the Department endeavours to respond to the challenges of improving performance, bringing efficiency with transparency in public service while keeping pace with the changing environment in the public service. One of the strategies has been added which is reflected in bold placed at (xiii). The six strategic goals and complete key strategic actions for achieving them are listed below:

Strategic Goals

(i) Attract the most suitable

(ii) Nurture excellence

165


(iii) Competency based Human Resource Management (new addition)

(iv) Incentivise excellence

(v) Revitalise Junior and middle management in Central Secretariat

(vi) Strengthen vigilance administration

(vii) Bring More Transparency in Public Affairs.

Key Strategies/Strategic Actions

(i) Define an over arching credible, transparent and broad Personnel Policy with a clear cut mandate which is non-negotiable.

(ii) Introduce requisite reform in Civil Services Examination with the objective of attracting the most suitable candidates with the right Knowledge, Skills and Attitudes.

(iii) Build the brand image for all levels of service.

(iv) Make the recruitment and placement process more objective by specifying job descriptions with pre-defined and widely disseminated selection criteria and eliminate elements of arbitrariness.

(v) Enrich the work environment to maximize system effectiveness and optimize Human Resource utilization.

(vi) Secure adequate and effective representation of socially and economically disadvantaged groups in the society.

(vii) Develop innovative tools for capacity Development, including mentoring, on-line training and on the job training.

(a) Ensure adherence to the principle of

at least 2.5% of the salary budget of each office/organisation being set apart for training and also introduce an element of mandatory capacity building component in each scheme.

(b) Interact with achievers & luminaries through conferences/seminars while learning and development through international best practices.

(viii) Develop an Inclusive Policy frame work - an appropriate organizational culture to develop creativity, innovation, responsiveness, and ethical values leading to “excellence” at all levels in government.

(a) Make organisation/ agencies accountable for providing training of opportunities for their employees.

(ix) Mandate training of frontline personnel through a competency framework that stipulates;

(a) Each job is performed by a person with requisite competencies;

(b) Core and sector-specific competencies–with special focus on attitude ;

(c) Induction as well as refresher training at least once in five years.

(x) Strengthen the required infrastructure for training and development through:-

(a) Setting up a National Training Council and strengthening Trainer Development Programme to provide wide coverage.

(b) Collaborating with ATIs in attaining the goal for training for all.

(xi) Promote work life balance.


(xii) Competency based human resource management

(a) Design Phase- focusing on developing common Competency Model for the Indian Civil Services and on developing a competency model tool-kit, methodology and knowledge resource.

(b) Pilot Phase—focusing on identifying Competency Requirement for all positions within two select government departments; developing Competency Models for all grade- levels within a select civil service cadre; and developing Recommendations on application of competencies for the following functions: Recruitment, Training, Leadership Development, Performance Management, Remuneration, Career Planning, Succession Planning and Promotions etc.

(xiii) In House Training Programme for the employees of DoP&T on

(a) Office Procedures,

(b) Legal Matters,

(c) Financial Matters,

(d) Parliamentary Procedures,

(e) E-Governance.

(xiv) Create fair and credible standards for appraisal of individual’s performance with reference to benchmarked base trends as reflected in sub RFD/Annual Action Plan at group/division level.

(xv) Review existing schemes and introduce

new schemes of monetary and non monetary incentives for extraordinary performance.

(xvi) Recognise specified percentage of outstanding officers and employees every year and reward them through specially designed incentive schemes.

(xvii) Make use of Human Resource Information System (HRIS) for all the Services and Cadres managed by the Department with a view to recognising performance and recommending incentives.

(xviii) Recognise, select and sustain individuals who provide strong leadership and direction for the Department/Organisation.

(xix) Correct and timely assessment of manpower needs in Ministries/ Departments

(a) IT based planning and forecasting of manpower based on current allocation of posts;

(b) IT based Cadre Management System;

(c) Re-assessment of Junior/Middle Management Staff in Central Secretariat;

(d) Development of competency framework for various positions ;

(e) Assessment of viability of introduction of EA System.

(xx) Recruitment, promotion and placement of suitable staff in a timely manner keeping needs of Ministries as well as employees in view.

(a) Review of direct recruitment policy in Central Secretariat Services ;

(b) Introduce a system of personnel


development plan in a gradual manner;

(c) Provide competency framework based training to all employees as per CTP ;

(d) Institutionalize induction training;

(e) Continuous training through innovative tools viz., online training, mentoring, etc. ;

(f) Placement of staff- balancing the need of individuals for career advancement, of Departments for skilled staff and of Government to promote fairness in opportunity & promotion of integrity.

(xxi) Strengthening HR management for Central Secretariat Services by:-

(a) Developing core HR Managers in the Ministries as well as CS Division.

(b) Streamlining distribution of HR functions between DOPT and Cadre Units for efficiency and effectiveness using ICT.

(c) Institutionalize systems for open and transparent engagement with Ministries and employees in a sustained manner.

(d) Review and strengthen system for redress of employees’ grievances.

(xxii) Reduce the trust deficit in Government by simplifying existing Rules and Procedures for reimbursement of personal claims & perquisites.

(xxiii) Develop a preventive mechanism through psychological profiling at entry level.

(xxiv) Laying down, inculcating and nurturing

organizational values at all levels through:-

(a) Providing training on ethics at all levels.

(b) Reviewing and amending the rules and procedures regulating Regular Departmental Action (RDA) cases to ensure that violators are dealt with surely and swiftly.

(c) Improving process for punishing violators by providing for Alternate Dispute Resolution and negotiated penalty.

(d) Improving systems of communication at all levels and encouraging ethical behavior.

(xxv) Strengthening institutional mechanism for prevention and detection of corruption amongst public servants.

(xxvi) Improving public and media perception of the Government by highlighting achievements and making an example of those punished.

(xxvii) Develop ICT tools for reducing discretion and improving transparency in public dealing Departments.

(xxviii) Institutionalize system for effective implementation of provisions for suo- moto disclosure by public authorities

(a) Lay down detailed rules and templates for suo-moto disclosure.

(b) Audit of suo-moto disclosure made by Public authorities.

(xxix) Strengthen demand side of RTI through awareness generation, training and effective collaboration with civil society and media


(a) Develop and implement a long term communication strategy for RTI which synergizes the efforts of central and state governments, CIC/ SICs, CSOs, and Media.

(b) Establish identity of RTI through effective use of RTI logo and media campaign.

(c) Support State governments and SICs in their awareness generation efforts.

(d) Build capacity of general public to use the RTI act, 2005 effectively through publication of the Act, rules, guidebooks etc. Undertake training activities and through supporting efforts of State governments and CSOs in this regard.

(xxx) Enhance capability of public authorities, Central Public Information Officers, Appellate Authorities and Information Commissions to perform their assigned roles under the Act.

(a) Training of CPIOs/ AAs and support to states for training of SPIOs and AAs.

(b) Capacity building of ICs.

(c) Streamlining procedures and strengthening of infrastructure for handling RTI requests in central public authorities.

(d) Review and streamlining record management procedures in central public authorities, in consultation with DARPG.

(e) Facilitate updating of knowledge of CPIOs and AAs on a continuous basis.

(xxxi) Strengthen institutional framework for implementation of the RTI Act through:-

(a) Review and revision of RTI Act and Rules and related procedures, as per need.

(b) Setting up institutional arrangements for ‘Knowledge Management’ with regard to RTI and dissemination of knowledge.

(c) Review of procedures for selection of CIC / ICs.

(d) Review of Government-CIC relationship for smoother functioning of CIC.

(e) Setting up a forum for regular exchange of views between the government, Information Commissions and CSOs for better implementation of the Act.

(f) Undertaking and supporting surveys, research and studies on issues relating to the Act.

(xxxii) Improve public access to information through use of ICT by:-

(a) Setting up a call centre to receive RTI applications for central public authorities.

(b) Setting up a portal for enabling on-line submission and follow up of RTI applications and first appeals.

(c) Facilitating filing of RTI applications by NRIs through use of ICT.

16.5 Detailed Strategy and Strategic Plan is available on the Department’s website persmin.gov.in.


Citizens/ Client’s Charter and Sevottam Compliant Public Grievance System of the Department:

16.6 As per the mandatory requirement of RFD, the Citizen’s/Client’s Charter of the Department was reviewed by the Ad-hoc Task Force constituted by the Performance Management Division, Cabinet Secretariat. The Ad-hoc Task Force appreciated the efforts of the Department and suggested some changes/modifications which were duly carried out and the revised Charter has been uploaded in the website of the Department by the target date. The revised citizens’/clients’ charter of the Department contains the services provided by the various Divisions, name and contact details of the responsible officer, service standards and time taken, process involved and documents required. The revised Citizen’s charter was uploaded on the DOPT’s website on 16.1.2012. The charter also contains the name and contact details of public grievance officer. The services included in the citizens’’/clients’ charter are:

i. Processing of proposals for ACC approval.

ii. Allocation of Service on the basis of result of Civil Services Examination.

iii. Nomination of candidates for Foundation Course to whom service have been allocated.

iv. Release of holiday list for the Government Departments/ organisations.

v. Release of Grants-in-aid to staff side Secretariat of National Council (JCM).

vi. Grant of advice on disagreement cases with UPSC on disciplinary matters.

vii. Clarification on issues related to ACRs/APARs.

viii. Processing for extension of ad-hoc appointments/Grant of approval

ix. Processing of proposals for framing/ amendment/relaxation of RRs (including proposals received online on RRFAMS).

x. Cadre Clearance for Personal Foreign Visits or/and Deputation.

xi. NOC for filling up of posts in Government organisations.

xii. Nomination of officers under Domestic Funding of Foreign Training - Long Term Training Programmes (6 months-1year) & Short Term Training Programmes (up to 6 months).

xiii. Nomination of officers for Advanced Professional Programme in Public Administration (APPPA).

xiv. Advice and clarification to Ministries/Departments on the issue of Reservation in services to SC, ST, OBC, PWD and Ex-Servicemen.

xv. Payment to vendors for invoices submitted, except air bills, in all respects.

16.7 Review of implementation of Citizen’s/Client’s Charter is a continuous process and the Department is committed to include more services and improve service standards.

Public Grievances Redressal System

16.8 The Department is implementing the Centralized Public Grievances Redress And Monitoring System (CPGRAMS), an online grievance redressal mechanism, developed and monitored by the Department of Administrative Reforms and Public Grievances (DARPG). During the period January 2014 to December,


2014 the Department received 4708 grievances in CPGRAMS, and disposed of 4393 grievances.

16.9 In addition, the Department also receives grievances in hard copy from citizens and other Ministries/Departments of the Government of India. The grievances are acknowledged and forwarded to the various Divisions for examination and redressal. The grievances which do not pertain to this Department are forwarded to the concerned Ministry/Departments and the petitioner informed accordingly.

16.10 The Performance of redressal of grievances and implementation of CPGRAMS in the Department is reviewed Divisions-wise periodically by Joint Secretary (AT&A) and measures to improve the performance is taken up with them.

16.11 Joint Secretary, DoPT is the Director of Public Grievances for DoPT. As per the instructions of Department of Administrative Reforms & Public Grievances, Wednesday of every week is maintained as a meeting less day so that the citizens can meet officers concerned between 10.00 AM to 1.00 PM for redressal of grievances. The progress of disposal of public grievances is monitored every month to ensure quick disposal and avoiding pendency.

Information and Facilitation Centre

16.12 Information & Facilitation Centre (IFC) of this Department had been set up with a Help

Desk for providing information to the citizens, both at North Block and Lok Nayak Bhawan. Apart from facilitating and guiding the citizens, the IFC disseminates information regarding the Department of Personnel and Training and its activities. IFC has been set up keeping in view easy accessibility for the citizen.

Staff Grievances Redressal

16.13 Department has initiated a mechanism for redressal of grievances of employees. Online lodging of grievances by employees has been enabled in the intra-department website, with the technical support of NIC. The redressal/disposal of grievances by the concerned Section is monitored by Director (Administration). In addition, two open house interactions with members of the staff have been held by Director (Administration).

16.14 With a view to looking into the grievances of various nature of the staff working in different Divisions of DOPT and to settle them satisfactorily, Grievance Redressal Officers (GROs) have been designated. The emphasis would be on how to help find a solution to any complaint the staff may have be listening to them carefully with empathy and, in case necessary, in total confidence. The GROs are required to act as an informal, confidential, trustworthy and readily accessible source of early assistance for staff who may be anxious about being provided with a respectful and congenial workplace.


17PROGRESSIVE USE OF HINDI IN OFFICIAL WORK

17.0 The Ministry continued to make concerted efforts to promote the use of Hindi in official work and to ensure compliance of the provisions of the Official Language Act, 1963 as amended in 1967 and Official Language Rules, 1976 framed thereunder. Various Orders/Instructions issued from time to time by the Department of Official Language with a view to ensure proper implementation of the Official Language Policy of the Union are also implemented in the Ministry.

Machinery for Implementation and Translation

17.1 The Ministry has a full-fledged Official Language Division headed by a Joint Director (OL) (post vacant) with a Deputy Director (Official Language) and two Assistant Directors (one post vacant) and other supporting staff. This Division caters to the needs of the Department of Personnel and Training. There is a separate OL section under a Deputy Director (Official Language) with necessary supporting staff in the Department of Administrative Reforms and Public Grievances. Likewise there is also a separate OL Section under an Assistant Director (OL) with necessary supporting staff in Department of Pension and Pensioners' Welfare. Besides monitoring the implementation of the Official Language Policy and the Annual Programme, the Official Language Division arranges in-service training for the staff for

learning Hindi Language, Hindi Stenography and Hindi Typewriting. It also undertakes translation of the material received from various Sections/ Desks of the Department from English to Hindi such as General Orders, Standard forms, Notifications, Resolutions, Cabinet Notes (except the annexures relating to other Ministries/Deptts.), Administrative and other Reports, Press Releases and Periodic statements/summaries etc. referred to in section 3(3) of the Official Language Act, 1963 in addition to Parliamentary and Budgetary matters.

Kendriya Hindi Samiti

17.2 Kendriya Hindi Samiti headed by the Hon’ble Prime Minister suggests various ways and means to the Ministries/Departments to promote the use of Official Language Hindi in the Official work. The instructions of the Committee are being implemented in the Department.

Hindi Salahakar Samiti

17.3 The Hindi Salahakar Samiti of this Ministry had earlier been reconstituted and a resolution was issued on 30-01-2013. The reconstitution of the Committee has now been taken up afresh after the constitution of the 16th Lok Sabha. Nominations from Ministry of Parliamentary Affairs and from the Committee of Parliament on Official Language have been received. Confirmation of the nominations earlier


made by Kendriya Sachivalaya Hindi Parishad and Prayag Hindi Sammelan are still awaited. Thereafter four members of the Committee will be nominated by the MoS(PP) and the file will be submitted to Department of Official Language for formal approval.

Kendriya Rajbhasha Karyanavayan Samiti

17.4 Kendriya Rajbhasha Karyanavayan Samiti is headed by the Secretary, Department of Official Language. The directions of this Committee are being complied with in the Department.

Rajbhasha Karyanvayan Samiti

17.5 The meetings of the Rajbhasha Kryanvayan Samiti (OLIC) of the Department of Personnel and Training are being held periodically in the Department to discuss the Quarterly Progress Reports and suggest the various means for progressive use of the Official Language Hindi in the Department. Last meeting of the OLIC was held on 27-06-2014.

SPECIFIC MEASURES TAKEN FOR PROMOTING THE USE OF OFFICIAL LANGUAGE HINDI

Quarterly Progress Report (QPR) and Annual Assessment Report

17.6 To assess the work done by the personnel in Hindi in their official work, a Quarterly

Progress Report is compiled after collecting the data from various Divisions / Sections in a prescribed proforma and sent to the Department of Official Language on regular basis. Quarterly report for the quarter ending 31st March, 2014 has been sent to the Department of Official Language. Likewise, an Annual Assesment Report relating to the progressive use of Hindi has also been sent to the Department of Official Language. Cash Awards and Incentive Schemes

17.7 An incentive scheme to encourage officers and employees to do their official work in Hindi is in vogue in the Department. Under this scheme, cash awards are given to staff members who carry out their official work (Noting & Drafting) in Hindi.

Organising Hindi Month / Hindi Divas

17.8 During Hindi Month (23rd September, 2014 to 22nd October, 2014) Hindi Essay, Hindi Noting & Drafting, Samanya Hindi Gyan Aur Vartani, and Translation Competitions were organized and the participants who secured first, second and third positions as also those who performed well have been awarded with cash prizes and commendation certificates.


Following are some photographs of the activities during Hindi Pakhwara and prize distribution functions:-


Hindi Workshops

17.9 Two Hindi workshops were organized during the year under report to motivate the personnel to do more and more official work in Hindi.

Official Language Implementation Committees of the attached offices

17.10 The Attached Offices of the Ministry have their own Official Language Sections and Official Language Implementation Committees. The meetings of OLIC are held regularly in these offices and representatives of the Department also attend these meetings.

Training Institutions

17.11 The two Training Institutions under the Ministry viz., Lal Bahadur Shastri National Academy of Administration (LBSNAA), Mussoorie and the Institute of Secretariat Training and Management (ISTM), New Delhi have made considerable progress in providing the training material in Hindi also. In LBSNAA, the teaching material of main subjects is provided in a book form and translation of the lecturers' notes of the topics taken by the faculties are provided immediately on the demand of trainees officers. ISTM has also all the training material in bilingual form.

Monitoring and Inspection

17.12 In order to assess the progress made in implementation of the Official Language Policy and the Annual Programme, Quartely Reports received from various offices are reviewed in the Official Language Division and the progress made in the progressive use of Hindi is discussed at length in the quarterly meetings of the Official Language Implementation Committee of the Department and remedial measures are suggested to remove the shortcomings.

17.13 A team of officials from the Official Language Division of the Department of Personnel and Training inspects the Divisions/Sections and the Attached Offices of the Ministry in a phased manner and also suggests the ways and means from time to time to overcome the practical difficulties experienced in the course of implementing the Official Language Policy of the Union.

17.14 During the period from 1.1.2015 to 31.3.2015 one attached office of DoPT (CBI, New Delhi) and four sections of the Department[i.e. Coord., RTI, IR and AVD-1)] were inspected for assessing the progressive use of Hindi.


18FINANCIAL MANAGEMENT

18.0 The budget provision is made for Secretariat Expenditure of the Ministry of Personnel, Public Grievances & Pensions in respect of:

a) Department of Personnel & Training which is entrusted with the work relating to framing / interpretation of rules and regulations; recruitment, promotion and reservation policy, induction training and refresher courses for all levels / grades of Civil Services posts, service conditions, career and manpower planning, vigilance administration, discipline and welfare activities of Central Government servants, investigation and prosecution in corruption cases and other serious crimes; redressal of grievances of public servants; implementation of Right to Information Act etc. The provision includes Grants-in-aid assistance to Civil Services Officers’ Institute, Grih Kalyan Kendra, Residents Welfare Associations, Sanskriti School etc. This also includes provision for the Plan Scheme 'Propagation of Right to Information Act'.

b) Department of Administrative Reforms & Public Grievances which is entrusted with matters relating to Administrative Reforms, O&M and policy, coordination and redressal of grievances including those pertaining to Central Government Agencies, hosting of Civil Service

Day, PM’s Award, Chief Secretaries’ Conference etc. This also includes plan provision for Modernization of Government Offices, Pilot projects on Administrative Reforms which consists of promotion of e-governance, fostering of good governance, learning from success, sevottam etc.; and

c) Department of Pension & Pensioners Welfare which administers all schemes relating to retirement benefits including Gratuity, Pension, fringe benefits to pensioners, etc. and Pensioners’ Portal.

18.1 The provision is for establishment, land procurement and construction related expenditure of the Central Administrative Tribunal which is entrusted with the redressal of grievances exclusively of public servants.

18.2 The provision is for establishment-related expenditure of the Staff Selection Commission including expenditure on the conduct of examinations for recruitment of lower grade staff in Central Ministries/ Departments etc. This also includes provision for purchase of office accommodation for NER, Guwahati office of the Staff Selection Commission.

18.3 The provision is for establishment-related expenditure of the Central Bureau of Investigation which is entrusted with investigation and

177


prosecution in corruption cases against public servants, private persons, firms and other cases of serious crimes. This also includes plan provision for CBI e-Governance, modernization of Training Centre, establishment of Technical and Forensic Support Units, construction of office / residence complexes for CBI branches.

18.4 The provision includes establishment related expenditure of Institute of Secretariat Training & Management (ISTM) and Lal Bahadur Shastri National Academy of Administration (LBSNAA). These Organizations arrange several training programmes including foundation courses, refresher courses, mid-career training, etc. so as to equip all levels / grades of Secretarial functionaries with adequate exposure to the latest rules and regulations, aptitude etc., expenditure on domestic / overseas travel, course fees etc. in respect of CSS / CSSS officials who are to undergo mandatory training at ISTM as a pre-condition for consideration for promotion to next higher grade have also been included centrally in the budget of this Ministry. This also includes provision for Grants to Indian Institute of Public Administration and other training Institutions; as well as Plan provision for Training schemes like Training for all, Domestic Funding for Foreign Training, up gradation of LBSNAA to a Centre

of Excellence, setting up of National Centre for Good Governance, augmentation of Training Facilities at ISTM.

18.5 The provision is for establishment and construction related Charged expenditure for Lok Pal.

18.6 The provision is meant for reimbursement to State Governments towards House Building Advances paid to All India Service Officers.

18.7 The provision is for establishment related expenditure of Public Enterprises Selection Board and Central Information Commission. This also includes plan provision for construction of office building of the Central Information Commission, Dak digitization, setting up of Video Conferencing facilities, preparation of publicity material on RTI, setting up of Call Centre and establishment of wing for transparency and accountability studies for CIC.

18.8 Highlights of Plan and Non-Plan allocation/expenditure is as follows:-

The following Central Sector Plan Schemes are being implemented by this Ministry during the Twelfth Five Year Plan 2012-17:

1 Training for All – Support for Training Activities and Capacity Building for Project Appraisal2 Domestic Funding for Foreign Training3. Grant to IIPA4. Augmentation of Training facilities in ISTM 5 Improvement of Infrastructure and up-gradation of essential facilities at LBSNAA6 Upgradation of LBSNAA to a Centre of Excellence 7 Setting up of National Centre for Good Governance

Plan Schemes of CBI:

8 Modernization of Training Centre of CBI

Plan Schemes of Training Division


9 CBI e-Governance10 Purchase of land and construction of office complex for CBI, Mumbai office11 Establishment of Technical and Forensic Support Units of CBI12 Comprehensive modernization & Purchase of land/construction of buildings for CBI

Plan Schemes of CIC:

13 Construction of CIC Office Building14 Other Plan Schemes of CIC

Propagation of RTI Act :

15 Improving Transparency & Accountability in Govt. through effective implementation of RTI Act:16 Plan Schemes for Administrative Reforms 17 Pensioner’s Portal

18.9 NON PLAN ALLOCATIONS

Demand No. 73, Ministry of Personnel, Public Grievances & Pensions

Actuals BE Actuals RE BE2013-14 2014-15 As on 31st

Dec, 20142014-15 2015-16

REVENUE Administration of Justice (CAT) (Major Head -2014)

Salary 58.41 63.60 49.45 64.20 69.96Others 11.55 14.81 8.79 13.60 15.19Total 69.96 78.41 58.24 77.80 85.15Public Service Commission(SSC)(Major Head -2051)

Salary 19.42 21.10 17.09 21.10 23.21Others 84.18 86.02 82.77 104.02 104.64Total 103.60 107.12 99.86 125.12 127.85Secretariat General Services (M/o Personnel, PG & P)(Major Head -2052)

Salary 51.92 58.10 49.05 58.80 63.91Others 12.23 18.57 10.79 17.19 27.07Total 64.15 76.67 59.84 75.99 90.98Police- Criminal Investigation and Vigilance(CBI and Interpol & Coord Wing)(Major Head -2055)

Salary 330.01 368.77 271.80 368.72 401.07Others 76.17 69.09 55.47 75.96 76.75Total 406.18 437.86 327.27 444.68 477.82


Training(LBSNAA, ISTM &Other Training Schemes)(Major Head -2070)

Salary 15.49 17.46 13.63 19.02 21.65Others 44.73 48.50 27.58 44.02 49.47Total 60.22 65.96 41.21 63.03 71.11Lok Pal(Major Head -2062)

Salary 0.00 0.40 0.00 0.40 5.44Others 0.00 1.60 0.00 1.60 1.74Total 0.00 2.00 0.00 2.00 7.18Other Expenditure (PESB & CIC)(Major Head -2070)

Salary 6.46 7.32 5.26 7.32 8.05Others 10.81 10.00 7.15 11.80 10.60Total 17.27 17.32 12.41 19.12 18.65TOTAL (REVENUE)Salary 496.11 536.75 406.28 539.56 593.29Others 245.73 248.59 192.55 268.18 285.45Total 741.84 785.34 598.83 807.74 878.74CAPITAL

Capital Outlay on PoliceCBI-Motor Vehicles/Machinery & Equipment(Major Head -4055)

2.09 3.00 1.89 3.00 2.50

18.10 Details of approved Plan Schemes of this Ministry for the 12th Five Year Plan (2012 – 2017)

There are 16 approved Plan Schemes of this

Ministry for the 12th Five Year Plan with an overall allocation of Rs.1385.00 crore. Scheme wise/ year-wise allocation and the names of the Plan Schemes are given below:-

S. No.

Name of the Programme/Scheme

Revenue Or

Capital

12th FYP Approved

Outlay

Annual Plan 2014-15

(BE)

Revised Estimates 2014-15

Expenditure as on 31st

December, 2014

Annual Plan

2015-16

1 2 3 4 5 6 7 8

I Plan Schemes of Training Division, DOP&T

1(a) Training for All – Support for Training Activities and Capacity Building for Project Appraisal

R 127.63 25.00 25.00 23.15 27.09

1(b) SHRM-UNDP Project- EAP R - - - - 1.872 Domestic Funding for Foreign

TrainingR 235.00 46.00 49.00 37.60 49.00

3 Grant to IIPA R 20.00 5.25 6.25 3.85 6.05


II ISTM

4 Augmentation of Training Facilities at ISTM

R 10.00 2.50 1.25 0.59 1.67

Augmentation of Training facilities at ISTM

C 18.00 2.75 1.89 0.88 1.99

III Plan Schemes of LBSNAA

5 Improvement of Infrastructure and upgradation of Essential facilities at LBSNAA-Upgradation of LBSNAA to a Centre of Excellence

R 95.46 20.00 10.40 6.49 15.35C 196.61 37.60 22.16 14.47 29.80

6 Setting up of National Centre for Good Governance

R 10.00 0.10 0.50 0.00 4.83C 85.00 0.50 0.00 0.00 0.15

IV Plan Schemes of CBI

7 Modernization of Training Centre of CBI

R 14.97 0.00 0.00 0.00 0.00C 3.00 2.00 0.00 1.47

8 CBI e-Governance R 27.60 10.00 3.03 1.03 8.009 Purchase of land & construction

of office / residence complex for CBI Mumbai office

C 40.16 26.00 32.25 21.97 31.00

10 Establishment of Technical and Forensic Support Units of CBI

R 6.00 0.60 0.60 0.00 0.60

11 Comprehensive Modernization & Purchase of land/construction of buildings for CBI

R 25.00 0.10 4.20 0.07 12.00C 195.79 40.00 23.31 14.93 32.00

V Plan Schemes of CIC

12 Construction of CIC Head office building

C 20.00 10.00 4.03 4.03 11.83

13 Other Plan Schemes of CIC (Effective implementation of RTI Act)

R 19.42 3.00 0.85 0.01 2.07

VI Plan Schemes of IR Division, DOP&T

14 Propagation of RTI Act -Improving Transparency & Accountability in Govt. through effective implementation of RTI Act.

R 110.36 21.00 15.00 12.24 5.27

VII Plan Schemes of AR&PG

15(a) Plan Schemes for Administrative Reforms

R 125.00 22.50 22.50 17.76 16.11

15(b) UNDP Project- Strengthening of Public Administration & Governance -EAP

R 1.50 1.18 0.00 0.40

VIII Plan Schemes of Pension & PW

16 Pensioner’s Portal R 3.00 1.60 1.60 1.07 1.60 Total 1385.00 279.00 227.00 160.14 260.15

Revenue 814.47 159.15 141.36 103.86 151.91Capital 570.53 119.85 85.64 56.28 108.24


18.11 AUDIT OBSERVATIONS IN RESPECT OF MINISTRY OF PERSONNEL, PUBLIC GRIEVANCES & PENSIONS

18.11.1 Public Accounts Committee

No PAC Para is pending in this Ministry 18.11.2 Comptroller & Auditor General of India

Two C&AG Paras pertaining to UPSC and ISTM are pending in this Ministry. The revised ATN on the basis of vetting comments of the audit on the Para pertaining to UPSC was sent to O/o DG, Audit and further observation of DG Audit is under consideration of UPSC for finalization of the ATN which is awaited. The para on ISTM has been included in the C&AG Report 2014-15 and the ATN will be submitted in due course.

Statutory Audit Paras

S. No.

Name of the office No. of outstanding paras as on 31.12.2013

No. of outstanding paras as on 31.12.2014

1 Staff Selection Commission 36 422 Central Administrative Tribunal 42 483 Deptt. of Personnel & Training 33 634 Welfare Division 22 195 Training Division 24 246 Central Vigilance Commission 7 137 Central Information Commission 9 38 Lal Bahadur Shastri National Academy of

Administration3 4

9 Union Public Service Commission 3 1310 Central Bureau of Investigation 128* 15011 Institute of Secretariat Training and

Management16 17

12 Department of AR&PG 10 0913 Deptt. of Pensions & Pensioners Welfare 17 11

TOTAL 350 416

* Also includes Audit Paras of Branch offices of CBI. All the concerned authorities have been instructed to take steps for early settlement of the audit objections.


DEPARTMENT

OF

ADMINISTRATIVE REFORMS

&

PUBLIC GRIEVANCES


DEPARTMENT OF ADMINISTRATIVE REFORMS AND PUBLIC GRIEVANCES

INTRODUCTION

The Department of Administrative Reforms and Public Grievances is the nodal agency of the Government of India for administrative reforms as well as redressal of public grievances relating to the States in general and those pertaining to Central Government agencies in particular. The Department endeavours to document and disseminate successful governance practices by way of audio-visual media and publications. The Department also undertakes activities in the field of international exchange and cooperation to promote public service reforms. The Department is headed by the Secretary, Department of Administrative Reforms & Public Grievances and Pensions & Pensioner’s Welfare. There is a Special Secretary, one Joint Secretary, 7 Director/Deputy Secretary and 16 Under Secretary level officers. There are 7 Divisions in the Department namely Administrative Reforms, Organization & Methods, e-Governance, Documentation & Dissemination, International Exchange & Cooperation, Administration & Coordination and Public Grievances. An organizational chart of the Department is at Annexure-III. Incumbency position of Under Secretary and above level officers is at Annexure-IV. Information regarding steps taken by this Department for Prevention of sexual harassment of women at workplace and welfare of SC, ST, OBC and Person with Disability (PWD) are at Annexure-V and Annexure-VI respectively.

As per the Government of India Allocation of Business Rules, the following subjects have been allotted to the Department of Administrative Reforms & Public Grievances:

1. Administrative Reforms, including e-governance and dissemination of best practices.

2. Organization and Methods.

3. Policy, coordination and monitoring of issues relating to –

(a) Redress of public grievances in general; and

(b) Grievances pertaining to Central Government agencies.

4. (a) Research in public management;

(b) liaison with State Governments, professional institutions etc. in public management matters.

5. Administration of Central Secretariat Manual of Office Procedure:

The following are the Vision, Mission and Functions of the Department of Administrative Reforms & Public Grievances:-

Vision

Excellence in governance for the benefit of all citizens.


Mission

To foster excellence in governance and pursuit of administrative reforms through:

� Improvements in government policies, structures and process

� Promoting citizen-centric governance with emphasis on grievance redressal

� Innovations in e-Governance.

� Documentation and dissemination of best practices

Objectives

1. Promoting administrative reforms in government policies and processes as per recommendations of Administrative Reforms Commission (ARC).

2. Formulation of policy and coordination of issues relating to redress of grievances.

3. Dissemination of governance knowledge and best practices.

4. Promoting reforms through e-Governance.

FUNCTIONS

(i) Matters relating to administrative reforms.

(ii) Follow up of matters relating to implementation of Reports/ recommendations of Second Administrative Reforms Commission.

(iii) Organization of Civil Services Day, District Collectors’ Conference, Inter Services Workshop.

(iv) Capacity building, change management and Government Process Re-engineering to provide reform through e-Governance.

(v) e-Office Mission Mode Project under NeGP

(vi) Organisation of National Conference on e-Governance and National awards on e-Governance.

(vii) Management of Public Grievance Redressal Mechanism.

(viii) Documentation and dissemination of good practices – innovations, adaptation and replication.


PERFORMANCE (2014-15)

S. No. Objective Targeted Activities

1. Promoting administrative reforms in government policies and processes as per recommendations of Administrative Reforms Commission (ARC).

(1.1) Monitoring and review of administrative reforms recommended by ARC.

(1.2) Setting up institutional mechanism in the Central Govt. Ministries and States for regular review of the implementation of ARC recommendation.

(1.3) Review meetings with the Central Govt Ministries/Departments on implementation of ARC recommendations.

(1.4) Review with States on implementation of ARC recommendations.

(1.5) Preparation of Research/ Background papers.(1.6) State Collaboration on implementation of ARC

recommendations.2. Formulation of policy and

coordination of issues relating to redress of grievances.

(2.1) Review of pendency of grievances in Ministries/ Departments/ Organisations (including all subordinate offices)

(2.2) Training of CPGRAMS in Ministries.(2.3) Capability building of State ATIs for bringing in

service delivery in their respective State/ Government/ Department.

3. Dissemination of governance knowledge and best practices

(3.1) Organizing Conference of Secretaries of Administrative Reforms of the States / UTs.

(3.2) Providing financial assistance to States/UTs for documentation of good governance practices.

(3.3) Organizing two Regional Conferences on good governance practices.

(3.4) Publication of quarterly journal – Management in Government (MIG) and a book on good governance practices.

(3.5) Production of documentary films on good governance practices.

(3.6) Presentation on Best Practices.(3.7) Organized India-Malaysia 2nd Joint Working Group

meeting on Public Administration and Governance in New Delhi from 26-27 August, 2014 to carry forward the implementation of MoU signed between the two countries. Both sides agreed on a Plan of Action for the year 2014 for bilateral exchange and cooperation under the MoU.


(3.8) India-International Symposium on Public Service Excellence was organized in Delhi from 7th to 8th October, 2014. 22 award winning best practices from across the world and 3 best practices from India were presented before distinguished delegates.

(3.9) The Workshop on Case Studies in the field of Public Administration and Governance was organized in New Delhi in two phases. The Phase-I of Case Study Workshop was organized from 21-23 August, 2014 and the second and concluding session was organised on 31st October, 2014 and 1st November, 2014 in New Delhi.

(3.10) A 6 members Bangladesh delegation led by Md. Nazrul Islam, Secretary, Cabinet Division, Government of Bangladesh visited Department from 15 to 16 September, 2014 to carry on discussion on the administrative reforms being administered by this Department with particular focus on CPGRAMS.

(3.11) Organization of India-Singapore 2nd Joint Working Group meeting in the field of Personnel Management and Pubic Administration in Singapore from 19-20 January, 2015.

4. Promoting reforms through e-Governance

(4.1) Organizing National Conference on e-Governance and giving away of National Awards.

(4.2) Publishing of Compendium of select papers on issues of e-Governance, case studies of the previous year’s awardees, compilation of national and international good practices on selected topic.

5.* Efficient Functioning of the RFD System

(5.1) Timely submission of Draft RFD 2015-16 for Approval.

(5.2) Timely submission of Results for 2014-156.* Transparency/Service delivery

Ministry/Department(6.1) Independent Audit of implementation of Citizens’/

Clients’ Charter (CCC).(6.2) Independent Audit of implementation of Public

Grievance Redressal System.7.* Administrative Reforms (7.1) Prime Minister’s Awards for Excellence in Public

Administration.(7.2) Organising Civil Services Day.(7.3) Development of case studies based on best practices.(7.4) Providing financial assistance to States/UTs for

documentation of good governance practices.


(7.5) Promotion of Administrative Reforms through simplification of procedure such as abolition of affidavits and promotion of self certification.

8.* Improving Internal Efficiency/Responsiveness.

(8.1) Update departmental strategy to align with 12th Plan priorities.

9.* Ensuring compliance to the Financial Accountability Framework

(9.1) Timely submission of ATNs on Audit paras of C&AG.(9.2) Timely submission of ATRs to the PAC Sectt. on

PAC Reports.(9.3) Early disposal of pending ATNs on Audit Paras

of C&AG Reports presented to Parliament before 31.3.2012.

(9.4) Early disposal of pending ATRs on PAC Reports presented to Parliament before 31.03.2012.

* Mandatory objectives


19ADMINISTRATIVE REFORMS

� Follow up action with the Nodal Ministries and the States relating to the implementation of the accepted recommendation of the Administrative Reforms Commission.

� Follow up action in regard to reports of the ARC where action lies with Multiple Ministries/ Department in regard to the implementation of the recommendations.

� Organising Civil Service Day on 21st April of every Year.

� Nodal Division responsible for processing selection of awardees for "Prime Ministers Awards for Excellence in Public Administration".

� Parliamentary matters/Standing Committee matters relating to Administrative Reforms.

MANDATE

19.1 The Second Administrative Reforms Commission (ARC) was constituted on 31.08.2005. It presented 15 Reports to the Government for consideration. The Core Group on Administrative Reforms (CGAR) under the Chairmanship of Cabinet Secretary examined all the reports. The Group of Ministers (GoM) considered fourteen reports. The report on ‘Combating Terrorism (Eighth Report)’ has been handled by the Ministry of Home Affairs. The action taken report in these 14 reports has been laid before the Cabinet and Cabinet took note of the same.

Institutional mechanism for implementation of accepted recommendations of 2nd ARC

19.2 For expeditious implementation of accepted recommendations of 2nd ARC, Committee of Secretaries (CoS) in its meeting

held on 06.11.2012, interalia, decided for an institutional mechanism in Central Ministries / Departments wherein Secretaries of Ministries / Departments concerned might review and monitor the progress on implementation of the recommendations on a monthly / bi-monthly basis. Further, DAR&PG might address the State Governments requesting them to constitute a Committee under the chair of Chief Secretary for expediting the pace of implementation of the ARC recommendations.

19.3 Letters were written to Secretaries/ Chief Secretaries / Administrators of Central Government Ministries / Departments / States/ Union Territories conveying there in the decision of the CoS. Many Central Ministries/ Departments have commenced action for expeditious implementation of recommendations of 2nd ARC. Many States / UTs have set up the

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committees under the chairmanship of respective Chief Secretary / Administrator and meetings of such institutional mechanism are being held from time to time.

Capacity Building of Central Training Institutes (CTIs) and State Administrative Training Institutes (State ATI)

19.4 CoS in the meeting held on 06.11.2012 also decided that DARPG might develop modules to sensitize officers at various levels of All India Services / Central Services and State Services at the training academies / institutes.

19.5 Accordingly, the Department provided financial assistance for development of modules etc. on 2nd ARC to 17 Central Training Institutes (CTIs) and 29 State Administrative Training Institutes (State ATIs).Workshops to discuss outlines of modules / methodology etc. with CTIs and State ATIs were held. Department has been able to create a pool of trainers who can be utilized by CTIs and State ATIs for imparting training on 2nd ARC report.

Projects / Studies

Training and Facilitation

19.6 Modules on 2nd ARC Reports to be developed for sensitizing officers at Induction and Mid / Senior levels of All India Services / Central Services / State Services by reputed academies of All India Services / Central Services.

19.7 ATIs in the States could similarly undertake Induction / Mid / Senior level training for State Civil Services officers.

19.8 For the above, a financial assistance of Rs.2 lakhs for the Central Institutions and Rs.1 lakh for the State Institutions has been provided for developing modules as under:

� Developing of modules for training of trainers.

� Developing of modules for the various training modules like Half day / One day, two days, five days etc.

19.9 For completion of training programmes like Induction, Mid Career, orientation, regular trainings etc – in the Central Institutes as well as the State ATIs, the Department would provide funds to the extent of Rs.6 lakhs for the Central Institutions and Rs 4 lakhs to State ATIs. The funds for Phase – I have been released. Funds for Phase-II to 10 ATIs are being released to the institutions that have provided ‘Utilization Certificate’ for Phase I and details of modules developed etc.

19.10 Study on the evaluation of the functions of the Deputy Commissioners / District Collector. 19.11 The Second Administrative Reforms Commission in its 15th report “STATE AND DISTRICT ADMINISTRATION” suggested various measures for strengthening the functions of the Deputy Commissioners / District Collector. Accordingly, a study on ‘Evaluation / Impact Assessment of the functions of the District Collectors in States’ was awarded to National Centre for Good Governance (NCGG) have submitted their report which has been accepted by the Government. The recommendations of NCGG has been shared with States / Union Territories.


100 Days’ Action Plan

19.12 Implementation of recommendations of Second ARC has become an agenda item for all Zonal Council’s being organised by Inter-State Zonal Council Secretariat, Ministry of Home Affairs.

19.13 ‘Transparency’ and ‘Accountability’ are two main pillars of good governance. Keeping this in view the Department organized a seminar on the theme of ‘Transparency and Accountability Across Sectors’ on 27.08.2014, which was inaugurated by Dr. Jitendra Singh, Hon’ble Minister for Personnel, Public Grievances & Pensions. The seminar was anchored by Shri Nandan Nilekani in which the representatives of World Bank, TATAs, BHEL, DMRC, SBI, Department of Personnel & Training and Department of Pension & Pensioners’ Welfare participated. One of the points suggested in the Seminar was development of a common platform based on Information & Communication Technology both for procurement and large scale of auctioning of Government resources. This point was conveyed to Department of Expenditure for necessary action. The other issue suggested in the seminar was the transformation of the system of delivery of pension through operation of a customized use of information technology, which was also conveyed to Department of Pension and Pensioners’ Welfare for appropriate action.

Prime Minister’s Award for Excellence in Public Administration:

19.14 The Government of India has instituted ‘Prime Minister’s Awards for excellence in Public Administration’ to acknowledge, recognize and reward the extraordinary and

innovative work done by officers of the Central and State Governments. The Scheme rewards the outstanding and exemplary performance of civil servants. Discharge of routine duties and responsibilities and/or implementation of programmes/projects in the normal course, do not qualify for the Award. Initiatives and projects whose qualitative and quantitative outcomes/results are of a very high order, and benefit a large number of citizens/stakeholders could be considered. All serving officers of the Central and the State Governments, either individually or as a team or as organizations are eligible for the Awards. Under the team nomination, all the members of the team should have been actively and directly involved in the initiative nominated.

19.15 There are a maximum of 15 Awards, given under individual, team and organization categories. The Award carries with it:

i) A medal

ii) A scroll, and

iii) A Cash Award

In the individual category, the Award amount is Rs.1 lakh. In case of a team, the total Award amount for the team is Rs.5 lakh subject to a maximum of Rs.1 lakh per member. The Award amount for an organization is Rs.5 lakh Nomination of an individual or a team of officers or an organization may be made by Central Government Departments/ Ministries/ State Governments/ Non-Governmental Organizations and other stake-holders. The nominations are examined by an Expert Committee chaired by Secretary, Department of Administrative Reforms & Public Grievances. This Committee can also take up noteworthy initiative(s) suo-


moto. On-the-spot studies are done for the nominations shortlisted by this Committee. The Committee takes into account the study Reports and make its recommendations to the Empowered Committee chaired by the Cabinet Secretary. The Empowered Committee then makes its recommendations for the consideration

of the Prime Minister after assessing the vigilance status and overall performance of officers recommended for the Awards. The members in both the Expert Committee and the Empowered Committee are nominated with the approval of the Prime Minister.


20PUBLIC GRIEVANCES

The Public Grievances Division is responsible for issuing policy guidelines and coordinating & monitoring of issues regarding redress of public grievances and staff grievances for the Central Government. In accordance with federal principle of governance, the grievances relating to States are forwarded to concerned State Government for appropriate action. The PG Division also coordinates the implementation of Sevottam which is a part of citizen centric quality management framework for better service delivery.

MANDATE

20.1 The Allocation of Business Rules, 1961, allocate to the DARPG inter alia, the responsibility for Policy, Coordination and Monitoring of issues relating to (a) Redress of Public Grievances in general and (b) Grievances pertaining to Central Government Agencies, in particular. The Public Grievance Division is responsible for this activity since December 1987. From 1997, the Division has also been made responsible for several Citizen Centric Initiatives under the platform of ‘Responsive Government’. These include Citizen’s Charter, Information Facilitation Counters, and Quality Management System (QMS) framework called Sevottam, for bringing improvement in public service delivery on a continuous basis, that may result in Certification under Indian Standard 15700: 2005 by Bureau of Indian Standards. With the objective of bringing quality based improvements in public service delivery, the QMS Sevottam framework has been introduced through Workshops, in all the 82 Ministries / Departments of Government of India, and to

all the State Governments /UT Administrations through Workshops and implemented in 10 Ministries / Departments and State Governments through pilots of 12 month duration. The 14 pilots of QMS Sevottam have confirmed that the framework can work successfully in various pro-poor sectors for bringing continuous improvements in public service delivery.

20.2 From its beginning through issue of Policy Guidelines on Public Grievances, the scope of Public Grievances today envisages reduction in arising of grievances, by bringing continuous improvement in Public Service Delivery through the extension of Quality Management System ‘Sevottam’ at the Centre as well as in the States. Statutory backing for improvements in service delivery was sought to be given through the ‘Right of Citizens For Time Bound Delivery of Goods and Services and Redressal of Their Grievances Bill, 2011’ that had been introduced in the Lok Sabha on 20.12.2011. The Department Related Parliamentary Standing Committee,

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to whom the Bill was referred for examination in January 2012, has submitted its 53rd Report on the Bill to Parliament on 28th August 2012. Official amendments to the Bill was listed for consideration in the Winter and extended Winter Session of Lok Sabha 2013 and 2014, though it could not be taken up and it lapsed with the dissolution of 15th Lok Sabha. Thus, over the years the functions and responsibilities of Public Grievances Division have enlarged in scope and complexity since the creation of the Division in 1987.

20.3 During 2014-15, the Public Grievances Division has undertaken the following activities:

20.3.1 GRIEVANCE REDRESS

(a) Activity 1: In the responsibility area of ‘Application of ICT for technological

upgrading’ the Online system for grievance redress, called the ‘Centralized Public Grievance Redress And Monitoring System’ (CPGRAMS) has evolved since 2007. At present its upgraded version 5.0 is accessible at http://pgportal.gov.in and also through www.darpg.gov.in The CPGRAMS interlinks 106 Central Ministries / Departments / Organizations. There are 10084 organizations listed on it which includes subordinate and field offices also. The number of field offices / organizations linked to CPGRAMS has increased from about 1500 in 2010-11 to over 10000 in 2014-15. CPGRAMS in Hindi has also been made available.

Figure Snapshot of PG Portal version 5.0 in English.


Figure : Snapshot of PG Portal version 5.0 in Hindi

0

100000

200000

300000

400000

2011 2012 2013 2014

172520 201197235268

301182

147027 168308

243296 285284

Receipts Disposals

Year wise Receipts & Disposals in CPGRAMS as on 31-12-2014


Receipts Disposals

0

5000

10000

15000

20000

25000

30000

35000

2011 2012 2013 2014

24829 25489 2631230697

1488 2737

16132

8070

0

50000

100000

150000

200000

250000

300000

2011 2012 2013 2014

147691175708

208956

270485

145539165571

227164

277214

Year wise Receipts & Disposals (of State Governments) in CPGRAMS as on 31.12.2014

Year Wise Receipts & Disposals (Central Government) in CPGRAMS on 31.12.2014


(b) Activity 2: Extending CPGRAMS to State Governments / Union Territories. The codes for using the CPGRAMS, through the Internet, have been provided to all State Governments. During the year, the Division has extensively used the System to forward public grievances to the State Governments concerned. From 1st April 2014 to 31.12.2014 a total of 3235 grievances have been sent to State Governments. Out of these 1660 were received electronically, and 1575 were received by post or given in person by the complainant. The inflow of State related grievances is in two forms (i) Through the CPGRAMS and (ii) through post. The grievances received by post are digitized and sent both through the System as well as by post to the State Government concerned. Redress response as received is sent by post, to the complainant.

(c) Activity 3: Extending CPGRAMS with local language interface to State Governments/ Union Territories. CPGRAMS with local language interface, has so far been launched in all departments of the Governments in the 9 States of Haryana (http:// harsamdhan.gov.in), Orissa (www.cmgcorissa.gov.in) Rajasthan (sugamrpg.raj.nic.in), Mizoram (http://mipuiaw.nic.in), Meghalaya (http://megpgrams.gov.in), Union Territory of Puducherry (http://puduvaikural.puducherry.gov.in), Uttrakhand (samadhan.uk.gov.in), Jharkhand (http://jharkahandsamadhan.nic.in) and Punjab (http://shikayatnivaran.gov.in.

20.3.2 PUBLIC SERVICE DELIVERY

Introductory:

Quality Management System (QMS) Sevottam framework for bringing excellence in service delivery by Government organizations: A Quality Management System (QMS) ‘Sevottam’ framework has been developed for bringing improvements in the quality of public service delivery. This is a citizen centric initiative for institutionalizing an assessment-improvement framework for improving the quality of service delivery on a continuous basis through the involvement of Ministries / Departments and citizens. Sevottam includes three dimensions of a public service organization as follows: (a) Citizen’s / Client’s Charter that specifies the service delivery standards (b) Grievance Redress Mechanism that gets activated if the service delivery is not as per standards in the charter (c) Service Delivery Capability of the organization to delivery service as per standards in the charter. A ‘nine point quality of compliance’ criterion based on published standards has been developed.

Figure 18.4: The logo adopted for Sevottam

(d) Activity 4. Sevottam Pilot Projects in 10 Central Ministries/Departments from 2007-08 to 2010-11 have resulted in the certification under Indian Standard 15700:2005 for the following 41 units:-


1. New Delhi, General Post Office

2. Central Board of Direct Taxes, New Delhi

3. Central Excise Directorate I Delhi, under CBEC

4. Service Tax, Delhi

5. Excise and Custom, Delhi Air Port

6. Central Excise, Hyderabad III

7. Aay Kar Seva Kendra Pune

8. Aay Kar Seva Kendra Kochi

9. Hyderabad III, Central Excise Commissionerate

10. Aayakar Seva Kendra, Gandhinagar

11. Aay Kar Seva Kendra, Surat

12. Aay Kar Seva Kendra, Chandigarh

13. Central Excise Commissionerate, Ahmedabad-1

14. Central Excise Commissionerate, Jaipur – 1

15. Central Excise, Ahmedabad III

16. Central Excise, Rajkot

17. Central Excise, Belapur

18. Central Excise, Mumbai III

19. Customs, Mumbai Airport

20. Chief Post Master General Ahmedabad

21. Chief Post Master General Mumbai

22. Chief Post Master General Chandigarh

23. Chief Post Master General Chennai

24. Chief Post Master General West Bengal

25. UP Housing Development Board Lucknow

26. Central Board of Excise & Customs, Aurangabad

27. Directorate of Art & Culture, Panaji, Goa

28. Chief Post Master General, Bhubneshwar

29. Office of the Chief Electrical Inspector to Government of Kerala Thiruvanthapuram

30. Office of the Chief Post Master General Thiruvananthapuram

31. O/o The Chief Commissioner of Central Excise, Bangalore

32. Office of the Commissioner of Customs (IMPORT)

33. State Bank of India Central Processing Unit, New Delhi

34. Chief Post Master General, Jaipur

35. Chief Post Master General, Lucknow

36. Chief Post Master General, Jammu

37. O/o The Commissioner of Customs (UP), Lucknow

38. Department of Posts India, Shimla

39. Central Excise and Service Tax Commissioner, Chandigarh

40. M/s. Chief Post, Chandigarh

41. Department of Posts India, Ambala

(e) Activity 5: Besides the offices listed above, the Public Grievance Division of the Department has also been awarded IS 15700:2005 by the Bureau of Indian Standards after the completion of final audit of the processes being followed in the PG Division.

(f) Activity 6: Strengthening of State Administrative Training Institutions and Central Training Institutions as part of capability building for time bound delivery


of public services in the States. Under the Sevottam (Plan) pilot projects, a new scheme for strengthening of the State ATIs and CTIs, has been started from October 2012, for (i) conducting short surveys and Impact Studies on the implementation of the Right to Services legislations enacted by 8 State Governments. In States where these have not been enacted, the studies are to be on the impact of Citizens Charters and Grievance Redressal Mechanism. (ii) for building capacity of the ATI to become consultants for implementing Quality Management System ‘Sevottam’ in all departments of the State Government, including replication of best practices from other States / UTs. 8 ATIs were provided funds for conducting Impact Studies on the Right to Services Act/Citizen Charter. Reports have been submitted by Karnataka and Punjab ATIs. Reports have been submitted by all the ATIs except NCT Delhi which has refunded the amount due to lack of resources. Presentations have also been made on the Impact Study except ATI, Uttarakhand. For QMS Sevottam, the process has been initiated in 10 ATIs namely, Delhi, Haryana, Himachal Pradesh, Jharkhand, Karnataka, Madhya Pradesh, Punjab, Rajasthan, Tamil Nadu and Uttar Pradesh. For Sevottam Training Cells in the ATIs hardware has been purchased. 27 Faculty Members/Consultants were trained in the first 2-day Training of Trainers (ToT), on 18th and 19th September, 2013. Seven of these ATIs viz. Himachal Pradesh, Uttar Pradesh, Punjab, Rajasthan, Haryana, Delhi and Tamil Nadu have been visited by the officers of PG Division for ground

report on the working of Sevottam Cell in these States. A number of on-campus and off-campus training have been held by the ATIs for sensitising the officers of the State Government in implementation of Citizen’ Charter and Grievance Redress Mechanism.

(g) Activity 7: Based on the utilization certificate received and performance, the second instalment of grant under the above scheme have been released to the 9 State ATIs viz. Himachal Pradesh, Karnataka, Punjab, Tamil Nadu, Uttar Pradesh, Delhi, Haryana, Jharkhand and Rajasthan. Action is in process for releasing the second instalment to ATI, Madhya Pradesh also from where UC and performance report has now been received.

20.3.3 CITIZEN’S / CLIENT’S CHARTERS

Activity 8: The Citizen’s/Client’s Charters (CCC) were first introduced simultaneously in Central Departments and in all State governments in May, 1997. In 2005, the CCC has been included as a module in QMS Sevottam Framework.

The Citizen/Client charter of DARPG for 2014-15 has been prepared and duly uploaded on the web site of the Department. A meeting of Department related Parliamentary Standing Committee was held for reviewing the progress in implementation of Citizens/Clients Charter and Grievance Redress Mechanism in Central Government. Subsequently, the Committee visited North Eastern States for a ground report on implementation of CCC and GRM in Central Government offices in these States. As per the recommendations of the Committee all the


Ministries/Departments have been asked to ensure prompt action on Public Grievances and in case of unwarranted delays take appropriate measures. All the Ministries/Departments have also been requested to ensure that the Citizens Charter is properly displayed on the website of their subordinate organizations. Deptt. of Public Enterprises has further been requested to issue directions to all CPSUs to display their Citizens Charter on website.

Activity 9: For monitoring the pendency of grievances in Ministries/Departments intensive review meetings are being held in the Department During 2014-15, 12 such review meetings have been held attended by 121 Ministries/Departments/Organizations During these meetings, 3 oldest grievances pending in Ministries/Departments are also discussed along with profile of grievances for various Ministries/Departments, to enable preventive action.

Activity 10 : Regular trainings on CPGRAMS is being organized in the Department. During 2014-15, six such trainings have been organized and attended by 287 participants from 79 Ministries/ Departments/Organizations.

Main Initiatives of PG Division in 2014

1. Visit by the officers of PG Division to 7 State ATIs for on the spot verification of the work being done for implementation of Sevottam.

2. Preparation of updated Citizens’/Clients’ Charter of the Department for 2014-15 and hosting it on the website of the Department.

3. Getting the final audit of Public Grievances Division by the team of Bureau of Indian Standards after which, IS 15700:2005 certification has been granted.

4. Intensive Review Meetings for monitoring pendency of grievances and regular trainings in the Department on CPGRAMS.


21ORGANISATION AND METHODS DIVISION

O&M Division is mandated for publication and updating of the Central Secretariat Manual of Office Procedure (CSMOP), Central Secretariat Manual of e-office Procedure (CSMeOP), Record Retention Schedule and implementation of its provisions. The 13th Edition of CSMOP was published in 2010. The 1st Edition of CSMeOP was also brought out in 2012. The Division is also implementing the Plan Scheme of Modernisation of Government Offices and formulation of the Departmental “Result Framework Document” and its updation. The Department is the process of reviewing the CSMOP, CSMeOP & RRS.

MANDATE

The Modernization Scheme

21.1 The Modernization Scheme is being implemented by this Department for the last 25 years in order to give boost to modernization of offices at Branch and Section level in various Ministries/Departments and Attached & Subordinate Offices located in the city of Delhi as an overall process of Administrative Reforms. As per the scheme, the DAR&PG extends financial assistance to the extent of 75% of the total cost of the project and the beneficiary has to contribute 25% of the cost. The proposals are considered by a Screening Committee and funds are released with the concurrence of Integrated Finance Division. The scheme was introduced in the year 1987-88 and total financial assistance till 30.11.2014 is about Rs. 67.12 crore for financing 443 modernization proposals.

Result Framework Document

21.2 In September, 2009 Prime Minister approved the outline of a “Performance Monitoring and Evaluation System” for Government Departments. Under this system each Department is required to prepare a Result Framework Document (RFD), which provides summary of the most important results that the Department concern expects to achieve during the financial year. Main purpose of framing this document is to move the focus of the Department from process-orientation to result orientation and also to provide an objective and fair basis to evaluate department’s overall performance at the end of year. Accordingly RFD is being prepared in the Department of Administrative Reforms and Public Grievances for the each financial year. The RFD of DARPG for the financial year 2013-14 and achievements is at Annexure-VII.

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22e-GOVERNANCE

22.0 e-office - A National Mission Mode Project

e-Office is one of the Mission Mode Projects (MMPs), under the National e¬-Governance Plan (NeGP). The project is aimed at significantly improving the operational efficiency of Central Government Ministries and Departments through improvement in the workflow mechanisms and associated office procedure manuals. The DARPG is the nodal agency for implementing the project. "e-Office" primarily involves workflow automation and knowledge management including document records management, setting and controlling the workflow in the organization, work allocation and tracking, maintaining audit trails, performance benchmarking and generating operational MIS. The project is being implemented through NIC.

DAR&PG has adopted a phased plan for e-Office implementation across the Ministries/Departments of GOI.

Objectives

(i) Workflow automation: All the activities shall follow well defined workflow processes, most of which are automated and performed by the system through the use of generic customizable electronic file system;

(ii) Automation of Routine Tasks: Routine tasks that do not require any decision by

a user, can be automated and performed at regular intervals by the system;

(iii) Quick Access to Information: e-Office would provide a systematic approach to storage, retrieval, communication, integration and publication of information available in different formats such as documents, statistics etc.

(iv) System would be able to handle required volumes and types of files.

Improved Transparency

(v) Physical file would be converted to suitably redesigned e-files;

(vi) Easy tracking of the status and location of a file at any given point of time will curb delays and facilitate exception reporting; and

(vii) The project would facilitate publication of information through appropriate websites.

Better accountability through monitoring of work and performance management

(viii) Online availability of dashboards; alerts etc, so that the work done at various levels can be monitored and assessed regularly; and


Confidentiality and security

(ix) This is a pre-requisite of electronic handling of files of Government Ministries and Departments and the requisite security will be ensured under e-Office;

(x) Proper access control would be implemented;

(xi) Highly secure technology would be deployed; and

(xii) Security audit will be mandated.

Modern Office Environment

(xiii) Facelift of traditional offices will be taken up alongside

(xiv) Paperless office

Improved capacity and legal enablement of electronic office

(xv) Capacity of staff to be built to operate in the e-Office environment; and

(xvi) Office procedures and other related guidelines will be modified in conjunction with the implementation of e-Office

Strategy

(a) Define technical standards;

(b) Provide e-Manual (Central Secretariat Manual of e-Office Procedures);

(c) Create Role Models;

(d) Create a simple system for selection and operation of e-Office environment;

(e) All the above would enable the Department to develop a Standard Roadmap;

(f) Security/confidentiality.

22.1 National Conference on e-Governance-(Annual event)

The Department of Administrative Reforms and Public Grievances and Department of Electronics & Information Technology in association with one of the State Governments have been organizing the National Conference on e-Governance every year since 1997. This Conference provides a platform to the senior officers of the Government including IT Secretaries of State Governments, IT Managers of the Central Government, and Resource Persons, Experts, Intellectuals from the industry and academic institutions etc. to discuss, exchange views and experiences relating to various e-governance initiatives.

The 18th National Conference on e-Governance was organized in Gandhinagar, Gujarat during 30-31 January, 2015 jointly by Department of Administrative Reforms and Public Grievances, Government of India, Department of Electronics and Information Technology, Government of India and Department of Information Technology, Government of Gujarat. NASSCOM was the knowledge partner of the Conference. The theme of the Conference was “Digital Governance-New Frontier” and focus sector was “Skill Development & Employability”. The Conference served as an effective forum in which IT Secretaries of the State Governments, IT Professionals, Software Solution Providers, Industry, Academia, etc. participated and interacted, exchanged opinions and views, discussed issues and problems as also analyzed various solution frameworks.

Also, a special session on Digital India was conducted by Secretary, Electronics & Information Technology, Government of India.


The focus was on the Digital Governance which has emerged as an important tool to provide information and services to the public on

e-platform in transparent, accessible and efficient manner.

It was attended by senior Government officers and intellectuals from industry, academia and civil society and provided a platform to discuss, exchange views and experiences relating to various e-Governance initiatives. National Awards for e-Governance were presented during the inaugral session of this Conference.

Department of Administrative Reforms and Public Grievances recognizes and promotes excellence in e-Governance by awarding Government organization/Institutions as well as non-governmental institutions which have implemented e-Governance initiatives in an exemplary manner. In addition, cash awards were also given to awardees.

22.2 Award categories:

(i) Excellence in Government Process Re-engineering.

(ii) Outstanding performance in Citizen-Centric Service Delivery.

(iii) Innovative Use of Technology in e-Governance.

(iv) Incremental Innovations in existing projects.

(v) Best District level initiative in citizen-centric service delivery through ICT.

(vi) Innovative use of GIS Technology in eGovernance.


(vii) Innovative use of mobile technology in eGovernance.

(viii) Specific Sectoral Award

(ix) Innovative Use of ICT by Central Government PSUs.

(x) Innovative Use of ICT by State Government PSUs/Cooperatives/Federations/Societies.

(xi) Outstanding eGovernance initiative by Academic and Research institutions.

(xii) Use of ICT for Development by Non-Government Institutions.

22.3 Publications

The following publications are brought out by

the Department during the National Conference on e-Governance:

(i) Background Paper- on the Conference containing nine research papers on theme, subthemes and focus sector of the year.

(ii) Compendium- selected Papers on Themes and Sub-themes of the Conference.

(iii) Cause for Applause- Brief write-up on initiative awarded with National e-Governance Awards last year.

(iv) Award citation Booklet for this year award winning initiatives.


23INTERNATIONAL EXCHANGE AND COOPERATION

23.0 The Department works as the nodal point in respect of matters relating to international cooperation in the field of Public Administration and Governance, which includes organizing programmes and visits of the foreign delegations to India and visits of Indian delegations abroad as part of projects / bilateral measures taken up in accordance with the Memorandum of Understandings (MOUs) / Agreements signed between India and other countries (bilateral or multilateral). The purpose of the international cooperation component is to enable the sharing of information, best practice and personnel across national government. At present, there are five countries, with whom MOUs have been signed: China, Singapore, Malaysia (bilateral), South Africa and Brazil (under IBSA). This involves exchange of visits and undertaking programmes/projects and activities in the field of Civil Services, Personnel Management, Public Administration and Governance.

Cooperation with International Institute of Administrative Sciences (IIAS)

23.1 The Department is an institutional member of the International Institute of Administrative Sciences (IIAS) since 1998. IIAS with its headquarters at Brussels, Belgium, was established for the purpose of promoting the development of Administrative Sciences, better organization and operation of public

administrative agencies, improvement of administrative matters and techniques and for the progress of International Administration. Membership enables the Government of India in getting information on the latest development in the field of public administration through participation in international meetings and seminars organized by the IIAS as well as through various journals, documents and study reports prepared/issued by them.

Cooperation with Commonwealth Association for Public Administration and Management (CAPAM)

23.2 The Commonwealth Association for Public Administration and Management (CAPAM), with its headquarters at Ottawa, Canada, is a membership organization dedicated to strengthening public management and consolidating democracy and good governance throughout the Commonwealth. It was formed in 1994 as a result of decisions taken at the Commonwealth Heads of Government meetings in Harare in 1991 and in Cyprus in 1993. Since inception, CAPAM has grown to a network of over 1100 members across the Commonwealth countries. The Ministry of Personnel, Public Grievances and Pensions, Government of India became an institutional member of CAPAM in 1997. The membership enables the Government of India to keep pace with the latest developments in the field of public administration, through

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participation in various programmes of CAPAM viz; International Innovations Awards Programme, International Innovations Cascading Programme, International Meetings, Seminars and Conferences organized by CAPAM, as well as through various publications, journals and study reports issued by CAPAM.

Secretary, Department of Administrative Reforms and Public Grievances, Ministry of Personnel, Public Grievances and Pensions visited London, (United Kingdom) to attend the CAPAM Board of Directors Meeting from 28-29 April, 2014.

India-Brazil-South Africa (IBSA) Forum

23.3 Recognizing the emergence and consolidation of India – Brazil – South Africa (IBSA) initiatives and collaboration at regional and global level for promoting good governance and wishing to strengthen South-South cooperation, the three countries acknowledged that joint efforts and collaboration will position them as active players in helping to direct the public administration and governance towards democratic values and social inclusion.

23.4 The Prime Minister of India, the President of Brazil and the President of South Africa met in Brasilia (Brazil) on 13th September, 2006 for the 1st Summit meeting of the India-Brazil-South Africa dialogue forum. Pursuant to the IBSA Summit decision as contained in the Joint Declaration issued on the occasion, an IBSA Working Group on Public Administration (WGPA) has been set up by the three countries. It has since held seven meetings and adopted the areas of cooperation as (i) integrated monitoring and evaluation, (ii) e-governance, (iii) human resource development, (iv) citizen

oriented service delivery, (v) anti-corruption and ethics, and (vi) accountability and transparency. Collaboration in these areas represents the essence of the agreed upon MOU which was signed on 17th October, 2007 in South Africa, during the 2nd IBSA Summit.

23.5 India taking the lead under IBSA cooperation programme in the field of public administration launched the IBSA web portal on pubic administration on 30th November, 2010 with Brazil and South Africa on-board. The web portal, a virtual centre of excellence in public administration, is a wide ranging web-based resource and an interactive platform for the IBSA partners to facilitate among them an exchange of ideas and knowledge on public administration. The web portal has since been shifted to website of Ministry of External Affairs

23.6 The 7th WGPA meeting was held in New Delhi on 5th-6th March, 2011, where the Working Group decided a way forward in terms of an Action Plan for implementing the MOU on identified areas of interest.

India – China Cooperation

23.7 An MOU on cooperation in the field of Civil Services, Personnel Management and Public Administration between the Ministry of Personnel, Public Grievances and Pensions, Government of India and the Ministry of Human Resources and Social Security of the People’s Republic of China was signed on 27th May, 2010 during the visit of President of India to China from 26th May to 31st May, 2010. Areas of Cooperation under the MOU are (i) Capacity Building and Skills Upgradation; (ii) Improved Systems of Public Service Delivery; (iii) Human


Resources Development – Civil Services; (iv) Human Resources Management in Public Sector, and (v) Public Sector Reforms.

23.8 A Ministerial level delegation headed by Shri V. Narayanasamy, then Minister of State, Personnel, Public Grievances & Pensions and Prime Minister’s Office visited China from 14-17 January, 2013 to attend meetings with the Chinese side for carrying forward exchange and cooperation between two sides in the areas of interest indentified under MOU in the field of Civil Services, Personnel Management and Public Administration. Official level meeting held on 14th January, 2013 with officials of Department of International Cooperation, Ministry of Human Resources and Social Security, People’s Republic of China and Ministerial level meeting held on 15th January, 2013 between Hon’ble V. Narayanasamy, then MOS (PP) & PMO, India and Mr. Yin Weimin, Minister of Human Resources and Social Security, PR China.

23.9 It was agreed that both sides will actively pursue the projects and activities for mutual exchange and cooperation as agreed upon in the official level and ministerial level meetings held on 14th and 15th January, 2013 respectively.

23.10 The Fourth India – China bilateral meeting was held on 29th November, 2013. The Chinese side was headed by Mr Yang Shiqiu, Vice Minister of the MOHRSS and the Indian side was headed by Mr. Sanjay Kothari, then Secretary (AR&PG). Both sides agreed on a Plan of Action (PoA) for bilateral exchange and cooperation under the MoU.

23.11 An exposure visit of 16 member delegation led by Hon’ble MoS(PP) to Beijing, China has

been proposed to Government of China through MEA either from 1st to 5th June, 2015 or 6th to 10th July, 2015.

India – Singapore Cooperation

23.12 As a part of its international collaborative efforts, the Department of Administrative Reforms and Public Grievances (DARPG) explored the possibility of sharing and exchanging administrative experiences with Singapore; particularly in the area of public administration and delivery of services, so as to improve upon the current system of governance and instill a greater sense of responsiveness, accountability, transparency, and achieving public service excellence in the context of public service delivery, good governance, public service reform, and capacity building and skills up-gradation.

23.13 Given the fact that high among the priorities of the two countries are public service reforms and good governance, a Memorandum of Understanding (MOU) between the two countries on cooperation in the field of Personnel Management and Pubic Administration was signed on 11th November, 2011 for cooperation in (i) Capacity building and skills upgrading; (ii) Improved systems of public service delivery; (iii) Human Resources Management; (iv) Public Sector Reform; and (v) Leadership/Talent Development.

23.14 A meeting of Joint Working Group on Public Administration of both sides was held in New Delhi on 19th March, 2012, in which both sides adopted a Plan of Action for exchange and cooperation, which is presently under implementation in the area of interest identified


under the MoU. Additional Secretary (DARPG) visited Singapore to share the experiences of the Singapore Model of Public Service Delivery and business processes from 25th to 27th September, 2012. The 2nd Joint Working Group meeting has been held in Singapore from 19-20 January, 2015. A Programme of Action has been drawn for implementation during 2015.

Indo-Malaysia Cooperation

23.15 An MoU on cooperation in the field of Public Administration and Governance was signed on 25.11.2013. Areas of Cooperation under the MoU in the field of Public Administration and Governance are (i) Human Resources Management; (ii) Improved systems of public service delivery; (iii) E-Governance; (iv) Accountability and Transparency; (v) Capacity Building and skills Up-grading; (vi) Quality of Outcome; (vii) Governance Reforms of both countries; and (viii) Any other areas of co-operation in the field of Public Administration and Governance to be jointly decided by the participants. Subsequently, First meeting of Joint Working Group for implementation of the MoU was held on 26th November, 2013.

23.16 The 2nd India-Malaysia Joint Working Group Meeting on Public Administration and Governance was held in New Delhi from 26-27 August, 2014 to carry forward the implementation of MoU signed between the two countries. Shri N. Ravi Shanker, then Secretary, Department of Administrative Reforms and Public Grievances, Ministry of Personnel, Public Grievances and Pensions led the delegation of the Government of India while Datuk Dr. Sharifah Zarah Sayed Ahmad, Deputy Director-General of Public

Service Malaysia (Development) led the delegation of Malaysia.

23.17 Both sides agreed on a Plan of Action for bilateral exchange and cooperation under the MoU

Government of India-UNDP Project “Strengthening Public Administration and Governance”

23.18 The Department of Economic Affairs on behalf of Government of India and United National Development Programme (UNDP) have signed the Country Programme Action Plan (CPAP) 2013-2017. CPAP 2013-2017 is also aligned with the main aims of the Government’s 12th Five Year Plan and with the 2013-2017 United Nations Development Action Framework (UNDAF). 23.19 Department of Administrative Reforms & Public Grievances (DARPG) is implementing partner for the Project titled “Strengthening of Public Administration and Governance” under Country Programme Action Plan (CPAP) 2013-2017.

The Project aims to achieve

� Improved capabilities of institutions and individuals responsible for public administration and governance

� Deeper understanding of administrators on factors that contribute to success or failure of service delivery under Government programmes

� Increased cooperation in the area of public administration globally including the South-South context.


The project is funded by UNDP.

23.20 Under the Annual Work Plan (AWP) 2014, the following two programmes were organized:

(a) India-International Symposium on Public Service Excellence; and

(b) Workshop on Case Studies in the field of Public Administration and Governance

(i) India-International Symposium on Public Service Excellence was organized in Delhi from 7th to 8th October, 2014.

The major objectives of the International Symposium were:

� To acknowledge, disseminate and learn from the innovative practices and

extraordinary achievements in improving public administration and governance globally;

� To facilitate replication; and

� To foster a spirit of excellence in Public Administration

Hon’ble MOS (PP) and Cabinet Secretary participated in the Inaugural Session. UN Public Service / CAPAM award winning best practices from across the world / broad Reforms in Administration / Governance identified by DARPG / UNDP were presented. 22 award winning best practices from across the world and 3 best practices from India were presented before distinguished delegates.


(ii) The Workshop on Case Studies in the field of Public Administration and Governance was organized in New Delhi in two phases. The Phase-I of Case Study Workshop was organized from 21-23 August, 2014 and the second and concluding session was organised on 31st October, 2014 and 1st November, 2014 in New Delhi.

The objectives of the Workshop on Case Studies were to build capacity in developing / teaching case studies and develop few case studies of international standard on some of the award winning best practices in India.

Prof. Kent Weaver from Georgetown University, U.S.A., an international expert in the subject, conducted the Workshop. Participants from select faculty of Central Training Institutions (CTIs), Administrative Training Institutions (ATIs), Public Administration Training Institutions / Academies, select Prime Minister Award

Winners for Excellence in Public Administration / National e-Governance Award Winners, Champions/ Master Trainers, who have active interest in developing or teaching case studies, participated in the Workshop.

Foreign Training Programme for Senior/Middle Level Management Officers of Government of India/States

23.21 As part of its international collaborative efforts, the Ministry of Personnel, Public Grievances and Pensions,Department of Administrative Reforms & Public Grievances has been exploring the possibility of sharing and exchanging administrative experiences with other countries, particularly in the area of public administration and delivery of services, so as to improve upon the current system of governance and instill a greater sense of responsiveness, accountability and transparency and to bring in fresh insights and new perspectives in these areas.


Exchange and Cooperation with other countries

23.22 A 6 members Bangladesh delegation led by Md. Nazrul Islam, Secretary, Cabinet Division, Government of Bangladesh visited Department from 15 to 16 September, 2014 to carry on discussion on the administrative reforms being administered by this Department with particular focus on CPGRAMS. During discussions, presentations on major initiatives of Administrative Reforms, Public Grievance Redressal, key issues of e-Gov and e-office and matters relating to Improvement in Public Service Delivery including Citizen Charter, Sevottam, CPGRAMS and legislative measure on right based service delivery and redressal of Public Grievances, were made before the Bangladesh delegation.

23.23 A 11 member Islamic Republic of Afghanistan Delegation led by Ms. Homaira Ayubi, Chairperson & Member of National Assembly comprising Members of Parliament/Senators from Parliamentary Anti corruption Caucus Afghanistan visited DARPG on 19th December, 2014 to understand the good governance and public accountability in Indian context. The Indian delegation was headed by Secretary (AR &PG) . The presentation were made before the delegates followed by discussions to share experiences on topics related to Governance Knowledge Centre, Sevottam, Citizen Charter, Centralised Public Grievances Redress and Monitoring System(CPGRAMS) – an online public grievance lodging and monitoring system.


24DOCUMENTATION AND DISSEMINATION DIVISION

The Documentation and Dissemination Division of the Department primarily carries out the activities of documentation, incubation and dissemination of good governance practices of Centre, State/Union Territory Governments with a view to sharing of experience with each other and replication elsewhere. Besides, the Division also brings out periodic publications and maintains repository of reference material concerning public administration, management, information technology, human resource development in the shape of rich and well equipped library.

MANDATE

24.1 The Documentation and Dissemination Division of the Department primarily carries out the activities of documentation, incubation and dissemination of good governance practices of Centre, State/Union Territory Governments with a view to facilitate sharing of experience with one another and replication elsewhere. Besides, the Division also brings out periodic publications and maintains repository of reference material concerning public administration, management, e-Governance, human resource development in the shape of rich and well equipped library. State Governments and Union Territory administrations have taken several initiatives in good governance from time to time. However, the documentation of the process of conceptualizing and implementing these initiatives/practices is often confined to newspaper reports and official briefs. This is largely due to the fact that the people involved in the process have little time or patience to document it. In the absence of professional documentation, it is not possible to make an evaluation of these initiatives and take steps for their replication in other States/UTs or

elsewhere. The activities dealt by the Division are detailed below:-

Financial Assistance to State Governments/UT Administrations for professional documentation and dissemination of 'Good Governance Practices' –

24.2 The objective of the scheme is to provide financial assistance to support professional documentation and dissemination of good governance initiatives by the State/UT Governments with a view to sharing experience with each other and replicate elsewhere. Till date, this Department has granted financial assistance for professional documentation of 72 good governance initiatives of 21 different States/UTs. In the fiscal year 2014-15, the Department has sanctioned financial assistance of R3 lakh/ R 2 lakh each for professional documentation of the following six initiatives of State Governments:

(i) Mizoram State Health Care Scheme, Govt. of Mizoram,


(ii) “Awasiya Yojna” for Saharia Tribe in Karahal Block of Seopur District of Madhya Pradesh, Govt. of Madhya Pradesh (R2.00 lakh only)

(iii) CATCH Programme – “Care and Treatment of Child Heart”, Govt. of Madhya Pradesh

(iv) Affidavit Free Regime in Punjab, Govt. of Punjab

(v) Electronic tender System of Sale in Agricultural Produce Market Committees, Department of Agricultural Marketing, Govt. of Karnataka

(vi) Weighment of Agricultural Commodities in APMCs through Electronic Weighing Scales, Deptt. of Agricultural Marketing, Govt. of Karnataka

24.3 Series of Presentations on Best Practices:- In order to facilitate replication of the successful good governance initiatives in other states, a novel initiative was taken by the Cabinet Secretary in January 2005 with the introduction of this presentation series on best practices. Presentation is being organized before a select group of Secretaries and senior officers of State Governments and Central Government Departments. Champions of the best practices are called for making the presentation. Already 25 such presentations on diverse topics were made which were well-attended by senior officers from the Central as well as State Governments. This year, first presentation session was organized on 29.08.2014 on:- (i). Improved Health and Sanitation Practices, District Surguja, Chhattisgarh. (ii) Health Management Information System, Tamil Nadu (iii) Cervical Cancer Screening, Chennai, Tamil Nadu. The second presentation session was organized on

16.02.2015 in which presentations on (i) Making Medicines Affordable, Rajasthan; and (ii) Save the Girl Child – Beti Bachao (Gujarat) were made.

24.4 This has proved to be a useful platform for sharing of experiences of the champions of successful initiatives as also for learning lessons from the successes and failures. It is our experience that there is no dearth of innovative ideas and projects in our country. It is very much required to painstakingly scale these up and replicate them to other states so that the successful initiatives do not remain confined to islands of excellence only.

Organization of Regional Conferences on “Learning from successes”

24.5 This Department organizes Regional Conferences with a view to bring National and State level organizations along with other stakeholders including NGOs, intelligentsia, media etc. on the same platform to share experiences in the formulation and implementation of good governance practices. Senior Officers of the Central and State Governments responsible for implementing good governance practices including Citizen Charters, officials from cutting edge level, representatives of the NGOs/consumer organizations, etc. participate in the Conference.

24.6 A Regional Conference on ‘‘Innovations in Public Service Delivery’’ for the States/Union Territories of Northern, North-Eastern and Eastern Regions was jointly organised by the GAD Department of State Government of Odisha and DARPG, Government of India in Bhubaneswar on 13-14 November, 2014. The


Conference was inaugurated by Shri Navin Patnaik, Hon’ble Chief Minister, Government of Odisha. In the Conference the representatives of the State Governments of the three regions made their presentations on ‘‘Innovations in Public Service Delivery’’. In the inter-active session a healthy interaction and sharing of ideas took place between the participants.

24.7 A Regional Conference on ‘‘Innovations in Public Service Delivery’ for the States/Union Territories of Southern, Central & Western Regions was held at Raipur (Chhattisgarh) on 15-16 January, 2015. Presentations were made by the representatives of States/UTs of these three Regions. The valediction session was graced by Shri Raman Singh, Hon’ble Chief Minister of Madhya Pradesh.

Publication of Book

24.8 This Division publishes a book containing articles on select award winning good governance practices. These articles are on the initiatives which have been conferred Prime Minister’s Award or National e-Governance Awards. This compilation is immensely useful for the administrators as the dissemination of success stories facilitates replication of the same elsewhere also. The Division has already published a series of books on the subject. These

are - Ideas that have Worked, Vichar Jo Kamyab Huye (Hindi version of Ideas that have Worked,) Learn from Them, Inse Seekhe (Hindi version of Learn from Them), Splendour in the Grass, Roofless Towers, Management by Listening, In Search of Light, People First, Some gems Some Pearls, Thinking Out of the Box and Lighted Windows. Another book on select e-Governance initiative is being published, which shall be released on next Civil Services Day on 21st April, 2015.


Production of Documentary Films on Best Practices

24.9 One of the objectives of the Department of Administrative Reforms & Public Grievances is to promote best practices. Many States have achieved excellence in various aspects of administration and service delivery. It would be useful to gain from the experiences of each other by exchange of ideas. The Department is engaged in producing documentary films on best practices across the country. These films are immensely useful for the administrators and the dissemination of success stories would facilitate replication of the same elsewhere also. Sixty seven such documentary films are already produced. In the fiscal year 2014-15 seven documentary films are being produced. The films are made available on the website of the Department and Youtube for public viewing.

Governance Knowledge Centre (GKC)

24.10 The Department of Administrative Reforms and Public Grievances has taken up an initiative to design and develop a web based repository of good governance initiatives and best practices. The GKC Portal can be accessed at www.indiagovernance.gov.in .

Research & Evaluation Studies on Good Governance Initiatives: Research and Evaluation Studies

24.11 In the 12th Five Year Plan scheme of the Department of AR & PG, a new activity, namely ‘Research and Development Studies’ has been introduced. The objective of the activity is to promote research and Development in State Governments. In addition, impact assessment/review/survey of sustainability of

Release of “Research and Evaluation Study” report by Hon’ble Minister for Personnel, Public Grievances & Pensions & PMO, Secretary, Department of Personnel & Training, Secretary, Department of Administrative Reforms & Public Grievances


Prime Minister’s Award winning initiatives, sustainability of National e-Governance Award winning initiatives, effectiveness of various schemes of this Department can also be taken up. A Research and Evaluation Study has been conducted by M/s. KPMG Advisory Services Pvt. Ltd. for the year 2013-14. The report was submitted by them in June 2014. It has been circulated to all the State Governments, UT Administrators, Training Institutes, Central Government Ministries/Departments.

Publication of ‘Management In Government’ - A Quarterly Journal:

24.12 Department of Administrative Reforms and Public Grievances is bringing out a quarterly journal "Management in Government" since 1969 in order to provide forum for frank exchange of views and opinions among administrators, academicians, scholars and others interested in public administration and public sector management. The focus of journal is on application of management techniques to practical situations of public administration as well as on conceptualization of principles of good management based upon experience of live situations.


25HINDI SECTION

25.0 Hindi Section of the Department of Administrative Reforms and Public Grievance is committed to comply with various guidelines issued by the D/o Official Language to promote the usage of Hindi language in the office.

25.1 The main function of the Section is to render Hindi translation of the works given by various sections/officers of the Department and implementation of the official language Policy, which mainly include compilation of quarterly reports received from various sections of the Department and send it in an integrated form to the D/o Official Language in time; organizing quarterly meeting to discuss these reports,

organizing workshop and Hindi fortnight in the month of September every year. In addition, all the officers/sections are made aware of the guidelines issued from time to time by the D/o Official Language in connection with promotion of Hindi and their compliance is also ensured. Hindi fortnight was organized in the Department in September, 2014 wherein various competitions were held. i.e. Essay writing competition, Noting drafting competition, Translation and word-phrases and General Knowledge etc.Many officers/employees participated in these competitions and merit certificates and cash prizes were given to the winners of these competitions.


DEPARTMENT

OF

PENSION AND PENSIONERS’ WELFARE


26DEPARTMENT OF PENSION AND

PENSIONERS’ WELFARE26.0 The Department of Pension & Pensioners' Welfare was set up in 1985 as part of the Ministry of Personnel, Public Grievances and Pensions to formulate policy and coordination of matters relating to retirement benefits of Central Government employees (Civil, Defence and Railway Pensioners). The Organisational Chart is at Annexure-VIII and Incumbency position of Group ‘A’ Officers is at Annexure-IX. As per the Citizen’s Charter of Department of Pension & Pensioners' Welfare, the ‘Vision’ and ‘Mission’ are given below:

Vision

Active and dignified life for Pensioners.

Mission1. Formulation of Pension Policy 2. Timely and Smooth payment of pension

and other retirement benefits for Central Government Employees.

3. Simplification of rules/guidelines and procedure and their dissemination.

4. Facilitating prompt redressal of the pension related grievances.

5. Promoting the welfare of pensioners.

26.1 The Department administers the following rules:

i. CCS (Pension) Rules, 1972ii. CCS (Commutation of Pension) Rules, 1981

iii. CCS (Extra-ordinary Pension) Rules - 1939iv. GPF (CS) Rules, 1960.v. CPF (India) Rules, 1962

26.2 The approximate number of pensioners as on 31st March, 2014 is as follows:

Category of Pensioners No. of Pensioners

Civil 12,68,230

Defence 24,16,233

Postal 3,20,479

Railways 13,31,381

Telecom 2,60,000

Total 55,96,323

Pensioners’ Portal:

26.3 The Department of Pension & Pensioners' Welfare has developed a web-based 'Pensioners' Portal', a Mission Mode Project (MMP) under the National e-Governance Plan of Government of India. The Portal inter-alia provides for dissemination of pension related information as well as registration of pensioners' grievances online. It has non-interactive and interactive components. The non-interactive part contains updated information on pension rules and various instructions issued there under etc. The interactive part involves personalized pension road map, online calculators for pension, family pension, etc. and online registration of grievances of pensioners and their redressal.


Number of hits received on Pensioners Portal: 2,77,27,864 (as on 15.01.2015)

Standing Committee of Voluntary Agencies (SCOVA):

26.4 A Standing Committee of Voluntary Agencies (SCOVA) has been set up under the Chairmanship of MOS (PP) with a view to provide feedback on the implementation of policies/programmes of this Department besides

mobilizing voluntary effort to supplement the Government action. The SCOVA consists of a Standing Group (5 members) and a Rotating Group (10 members). SCOVA was last reconstituted in July, 2013. First meeting of the financial year 2014-15, was held – in September, 2014 which was attended by representatives of various Pensioners' Associations and the Ministries/Departments. The second meeting of the financial year 2014-15 is due to be held on 3rd Feb 2015.

Hon’ble MOS (PP) at 25th SCOVA Meeting held on 5th September, 2014 at Vigyan Bhawan Annexe, New Delhi.

Members of SCOVA at 25th Meeting held on 5th September, 2014


Dearness Relief to Pensioners/Family Pensioners

26.5 Rates of Dearness Relief (DR) currently payable to Pensioners/Family Pensioners have been revised from time to time. The same are payable at the following rates:

i. With effect from 1.1.2014 100 per cent

ii. With effect from1.7.2014 107 per cent

To enable Pension Disbursing Authorities (i.e. Banks/Treasuries/Post Offices) to speedily disburse the enhanced DR, the orders are hosted on the website of the Department for the convenience of all concerned Ministries/Departments and Banks/ Treasuries/Post Offices.

26.6 New Initiatives of the Department

(i) Pensioners’ Welfare – SANKALP

There are close to 50,000 fresh retirees from the Central Civil category every year. Given that the average life expectancy today is 69.2 years, whereas the age of retirement is 60, it is apparent that a Government servant will have many years of active life left after retirement which could be fruitfully directed towards contribution to Society. A number of pensioners feel the loss of a daily routine as well as of feeling of not being wanted. Keeping these factors in mind a new initiative of the Department christened as Sankalp has been taken up to channelize experiences and skill of retiring and retired government servants towards meaningful interventions in Society. Ten Pensioners associations, around 1000 pensioners and 13 organizations have already registered under Sankalp.

Under this initiative the Department is also conducting Pre Retirement Counseling sessions (PRCs) for employees retiring in near future. 14 PRCs have been conducted till date which benefited 753 retiring/retired personnel of various Ministries and Departments of Government of India. PRC covers aspects relating to timely payment of pension and processing formalities, CGHS benefits available to pensioners, investment options, preparation of Will and post retirement voluntary effort. ‘Training of Trainers’ on conduct of PRCs has been initiated to strengthen in house capabilities of Government Ministries/Departments for conduct of Pre-retirement Counseling for their retiring employees. The Department has conducted 3 ‘Training of Trainers’ workshops till November, 2014 creating a pool of around 300 trainers.

(ii) Bhavishya -Online Pension Sanction and Payment Tracking System

This software has brought about transparency and accountability into the processes thereby eliminating delays. Actions preparatory to grant of pension and other retirement benefits are to be initiated at various stages starting from one year before the date of retirement of the employee. This Software has been launched on pilot basis in 25 Departments of the Government. Status can be reviewed by Administrative authorities as well as retiring employees. In its advanced version, the software shall also capture the date of payment of monthly pension by the pension disbursing bank.

(iii) Review of Forms

With a view to simplifying and streamlining the


procedure for sanction and payment of pension and other retirement benefits, forms under all Rules being administered by the Department have been reviewed. As a result of this exercise 4 forms have been deleted and 26 have been simplified. There is no requirement of affidavits and attestation of documents now which are to be submitted along with pension forms by the pensioner/family pensioner. The 5 nomination Forms have been reduced into 2 Common Nomination Forms.

(iv) Digitization

Digitization/Scanning of records/files in respect of DoPPW was initiated in 2013. Under RFD 2013-14, a target of one lakh pages was stipulated. A total of two lakh thirty three thousand pages have been scanned so far. With this all recorded files of the department have been digitized. These digitized files have also been reviewed and digitally certified before upload onto e-office. A standard operating procedure has been laid down for the purpose.

Handling of various references and Grievance Redressal System:

26.7 The Department of Pension & Pensioners' Welfare, being the nodal Department for pension and pension related matters, receives large number of references from Ministries/Department/PSUs, etc. The Department renders advice on interpretation of Pension Rules and considers cases referred by Ministries/Departments for relaxation of the provisions of Pension Rules. Regular review meetings to redress the grievances are being conducted by the Department.

Centralised Pension Grievance Registration And Monitoring System (CPENGRAMS)

26.8 The Department of Pension & Pensioners’ Welfare has developed an improved version of CPENGRAMS integrating the data base of Centralized Public Grievances Redressal and Monitoring System (CPGRAMS) which is under the administrative control of Department of Administrative Reforms & Public Grievances. Now the pension related grievances have been combined with public grievances and thus the Ministries/ Departments do not have to monitor grievances through different applications. 26.9 During the period under report concerted efforts were made to bring down the pendency of old pension related grievances by holding regular review meetings with the Nodal Officers of various Ministries / Departments as a result of which 21207 grievances were disposed of by 14.01.2015 whereas the corresponding figures for previous year was 18664. More significantly the grievances pending for an year or more as on 01.01.2014 were 2303 and the same came down to 535 as on 14.01.2015.

26.10 The Department has been conducting Awareness Programmes for the benefit of pensioners residing outside Delhi. The pensioners through these programmes are informed about the existing as well as new measures initiated by the Government for their benefit. These programmes were conducted in Dehradun, Vadodara and also for the first time in the North East regions of the country i.e at Shillong and Agartala.The pensioners received the programme very well and requested the Department to continue with the same in future.


Shri Alok Rawat, Secretary (Pension) addressing the Pensioners during Awareness Programme 28th & 29th November, 2014 at Shillong

Pensioners during Awareness Programme 28th & 29th November, 2014 at Shillong


26.11 The Department has also dubbed a Documentary Film on “Pensioners Portal” in English and 4 regional languages to reach out to pensioners across the country.

26.12 Three training sessions were organized for officers of 52 Ministries/Departments to apprise them of latest changes in the Pension Rules. As a result of the same, 102 officials were trained on Pensionary matters.

Results Framework Document 2013-14

26.13 On the directions of Cabinet Secretariat (Performance Management Division), the Department has formulated a Results Framework Document (RFD). RFD in respect of DoP&PW year 2013-14 is at Annexure-X. The RFD for 2014-15 is being implemented.

Compendium

26.14 Two compendiums were published on Pension related Orders issued during the year - 1.1.2013 to 31.12.2013 and 1.1.2014 to 31.03.2014. These are also available on the Department’s website at the pensionersportal.gov.in and persmin.gov.in/pension.asp.

26.15 The following important policy decisions were also taken during the year 2014-15:

(i) Time prescribed for processing pension papers has been reduced from two years to one year.

(ii) Rule 32 relating to verification of qualifying service once after 18 years of service and 5 years before retirement was amended to provide for issue of certificate of service verification twice – once after 18 years

of service and second time 5 years before superannuation.

(iii) Rule 59 of CCS (Pension Rules) 1972 has been amended to simplify the procedure and reduce the number of steps to be taken for verification of service by the authorities concerned, including those in the previous Offices where the employee worked. Head of Office and other authorities concerned have been made accountable for verification of service and its communication. In rare circumstances of non-availability of service records, provision has been made to rely upon the statement made and declared as true by the Government servant. This statement is not required to be supported by any documentary evidence. Furnishing any incorrect information willfully is to be construed as a grave misconduct.

(iv) There was no indication of steps and timelines to be followed in the cases of retirement other than on superannuation in the existing rules. Provisions have been made for such cases, including grant of provisional pension in such cases.

(v) Onus of determining the necessity of revision of pension on account of a clerical error is now on the administrative Ministry/Department from where the employees retired.

(vi) As per existing instructions, the disabled siblings are eligible for family pension for life in the same manner and following the same disability criteria as applicable to the children. Therefore, the term ‘Guardian’ has been used in a flexible manner in rules 77 (3) and 81(2) and any minor sibling or one who is suffering from a mental illness


has also been covered to receive family pension through a guardian.

(vii) Provisions for co-authorization of disabled children/siblings and dependent parents in the PPO have been incorporated in the rules.

(viii) Earlier, Pension Payment Order was sent to the Bank for handing it over to the pensioner. The process generally took two months. Procedure has been simplified so that the PPO can now be handed over to the retiring Government servant on the day of retirement. This will ensure that the sanction process is complete by the day of retirement.

(ix) Fixed Medical Allowance has been enhanced from Rs.300/- to Rs.500/-p.m. w.e.f. 19.11.2014.

26.15 Due compliance of the orders and instructions pertaining to the reservations of vacancies in favour of SC/STs and welfare of minorities issued by the government from time to time is ensured. A complaint committee to enquire into complaints of sexual harassment at work place has been constituted. There has been no complaints of sexual harassment during the period under report.

Hindi Pakhwara:

26.16 A Hindi Pakhwara was organized by the Department in the month of September, 2014 to inculcate the spirit of making progressive use of Hindi in official noting drafting and communications. Competition in essay writing and noting and drafting was organized for the staff members and suitable awards were given as incentive.


ANNEXURE


Annexure – I

Department of Personnel and Training

Incumbency Position of Group ‘A’ Officers in D/o Personnel and Training as on 28.02.2015

Post Name of IncumbentSecretary(Personnel) Shri Sanjay KothariAdditional Secretary Shri T. JacobJoint Secretary 1. Ms. Archana Varma

2. Shri Jishnu Barua3. Ms. Mamta Kundra4. Shri P. K.Das

Director 1. Shri A. Asholi Chalai2. Shri Aditya Kumar Joshi3. Shri Anand Madhukar4. Ms. Anshu Sinha5. Shri Ashish Kumar6. Shri Ashok Kumar7. Shri Diwakar Nath Mishra8. Ms. Gayatri Mishra9. Smt. G. Jayanthi10. Ms. Kimbuong Kipgen11. Ms. Mona Singh12. Shri Mukesh Chaturvedi13. Ms. Mukta Goel14. Shri Mukul Ratra15. Shri Natarajan Gulzar16. Shri N. Sri Raman17. Ms. Pratima Tyagi18. Shri Raj Kumar Gathwal19. Shri Rajesh Arya20. Shri Sandeep Jain21. Shri Shri Prakash22. Shri S.K. Jindal23. Shri Utkaarsh R.Tiwaari24. Ms. Vandana Sharma25. Shri V. K. Sinha26. Shri V. M. Rathnam27. Shri Vedantam Giri28. Shri N. Raja


Post Name of IncumbentPrincipal Staff Officer 1. Shri C. S. BistDeputy Secretary 1. Ms. Deepika Lohia Aran

2. Shri J. Srinivasan3. Shri G. Srinivasan4. Ms. Meera Mohanty

Senior Principal Private Secretary 1. Ms. Kusuma Padmanabhan2. Shri Jawahar Peshwani

Under Secretary 1. Shri A.K. Saha2. Shri A.K. Malhotra3. Shri Abhay Jain4. Shri Ajit Kumar5. Shri Anil Tripathi6. Shri Arvind Thakur7. Shri Ashok Kumar Roy8. Shri Avinash Chandra9. Shri B. Bandyopadhyay10. Shri Biswajit Banerjee11. Shri Chattra Mani12. Shri D.K. Sengupta13. Shri Debabrata Das14. Shri G. Srinivasan15. Shri J.R. Gaikwad16. Shri K. Suresh Kumar17. Shri Kamal Kishore18. Shri Kameshwar Mishra19. Shri Kulbhushan Malhotra20. Shri M.P. Rama Rao21. Shri Madan Mohan Maurya22. Shri Manoj Gupta23. Ms. Manisha Bhatnagar24. Shri Narender Gautam25. Shri Navneet Mishra26. Shri Nitin Gupta27. Shri N.K. Wadhwa28. Shri O.P.Chawla29. Shri P.K. Pattanaik


Post Name of Incumbent30. Shri P. R. K. Sinha31. Shri Parminder Singh32. Shri Prem Chand33. Shri Pushpender Kumar34. Shri R.K. Girdhar35. Shri R.S. Sikdar36. Shri R. Venkatesan37. Shri Rajeshwar Lal38. Shri Rajneesh Mohan Singh39. Shri Rajiv Jain40. Shri Raj Kishan Vatsa41. Shri Raju Saraswat42. Shri Rakesh Moza43. Shri S. Basu44. Shri S.G. Mulchandaney45. Shri S. K. Prasad46. Shri S. Nayak47. Shri S.P. R. Tripathi48. Shri S.S. Shukla49. Shri Sandeep Mukherjee50. Shri Sanjay Mehta51. Ms. Sarita Nair52. Shri Sher Bahadur53. Shri Sukdeo Sah54. Shri Susheel Kumar55. Shri Virender Singh56. Shri V. Srinivasaraghavan

PPS 1. Shri Shriniwas Ranga2. Shri N.C. Pandey3. Shri S.C. Baweja4. Shri Ramesh Chand5. Shri V.S. Narsimhan6. Ms. Krishna Kain7. Shri Yati Raj Sehgal8. Shri Panna Lal


Annexure – II

Department of Personnel and Training

Results Framework Document for the year 2013-2014 and its achievement is as under:

S. No.

Objective Weight Action Success Indicator Unit Weight Target date /criteria value

Excellent

Achievement

1

Ensure improved Personnel Management in Government through accountable and transparent personnel policy

9 [1.1]Review of FR – 29 [1.1.1] Preparation of Draft proposal for Inter - Ministerial Consultation

Date 1 31/01/2014 01/07/2013

[1.2.1] Submission of proposal to Competent Authority

Date 1 15/03/2014 18/09/2013

[1.2] Clarification on Rule 11(v) and (vi) of Central Civil Services (Classification, Control and Appeal) Rules, 1965

[1.2.1] Preparation of Draft proposal for Inter - Ministerial Consultation

Date 1 31/01/2014 31/01/2014

[1.2.1] Submission of proposal to Competent Authority

Date 1 28/02/2014 06/02/2014

[1.3] To amend All India Services (Death Cum Retirement Benefits) Rules, 1958 and All India Services (Commutation of Pension) Regulations, 1959 at par with Central Civil Services (Pension) Rules, 1972.

[1.3.1] Issuance of notification of revised AIS (DCRB) Rules, 1956

Date 1 30/09/2013 12/07/2013

[1.3.2] Issuance of notification of revised AIS (Commutation of Pension) Regulations, 1959

Date 1 30/09/2013 20/09/2013

[1.4] Policy on conflict of interest in public service

[1.4.1] Submission of note to Committee of Secretaries

Date 1 30/09/2013 19/09/2013

[1.5] Ensuring timely filling up of posts of Deputy Secretary / Director under Central Staffing Scheme.

[1.5.1] Planned vacancies for which a panel is provided not later than six weeks after date of vacancy

% 2 90 100

2 Capacity building of civil servants at all levels

20 [2.1]Review of Long-term Domestic Training Programmes

[2.1.1] Submission of the Report by the Committee

Date 2 30/11/2013 31/05/2013

[2.1.2] Processing and seeking approval of the competent authority on the recommendations of the Review Committee

Date 1 31/01/2014 06/08/2013

[2.2] Broad basing of Civil-Military Interface Programme at Lal Bahadur Shastri National Academy of Administration (LBSNAA).

[2.2.1] Submission of Proposal to competent authority

Date 2 31/10/2013 08/07/2013


S. No.


Excellent

Achievement

[2.3] Development / Creation of Learning Resource Centre for Trainer Development Programme at ISTM

[2.3.1] Submission of Proposal for development / creation of Learning Resource Centre for Trainer Development Programme at ISTM

Date 2 31/10/2013 24/07/2013

[2.4] Special Training Programmes for sensitizing Government functionaries on issues relating to gender / disability / minorities for inclusive administration

[2.4.1] Organization of Programmes

Num-ber

2 60 61

[2.5] Intensive Training Programme including training programmes on ‘Cash Transfer’

[2.5.1] Completion of training programmes commenced in 60 districts in 2012-13

Date 2 01/03/2014 28/02/2014

[2.5.2] Commencement of training programmes

Num-ber

2 70 70

[2.6] Customized Training Programme on ‘Fighting Corruption’

[2.6.1] Organization of Programme

Num-ber

2 1 1

[2.7] Training of Personnel

[2.7.1] Coverage under Domestic Training Programmes

Num-ber

1 20000 24000

[2.7.2] Coverage under Foreign Training Programmes

Num-ber

2 300 300

[2.8] Ethics and Values in Governance

[2.8.1] Organization of Training Programmes

Num-ber

2 15 27

3 Management of Cadres under administrative control of the Department

6 [3.1]Development of web based IT system for Cadre Management of CSSS

[3.1.1] Application, design & Development of software for CSSS

Date 1 30/06/2013 31/05/2013

[3.1.2] Data collection, Validation, user acceptance of software, training and workshops

Date 1 31/12/2013 23/12/2013

[3.2] Launch of Training programme for Lower Division Clerk (LDC) of CSCS through use of ICT

[3.2.1] Preparation of module

Date 1 31/12/2013 17/07/2013

[3.2.2] Implementation of the Training Programmes in 5 Ministries / Departments

Date 1 28/02/2014 13/01/2014

[3.3] Timely promotion for CSS and CSSS

[3.3.1] Sending proposals for convening DPC to UPSC / conveying zone of consideration after issue of Select List for previous year, within six months.

% 2 80 80


S. No.


Excellent

Achievement

4 Formulation of policy of reservation in Services

7 [4.1] To issue guidelines for smooth functioning of Persons with Disabilities (PwDs) in their duties in Government Services.

[4.1.1] Holding of a stakeholder workshop for seeking views of PwDs

Date 1 30/09/2013 28/05/2013

[4.1.2] Preparation of guidelines

Date 2 28/02/2014 25/10/2013

[4.2] Review of instructions for ex-servicemen reservation

[4.2.1] Submission of draft compendium for approval to competent authority

Date 2 28/02/2014 28/10/2013

[4.3] Shifting of data collection from Manual to Online on representation of Reserved Candidates

[4.3.1] Obtaining online information.

Num-ber

2 40 48

5 Improving transparency and accountability through Right To Information (RTI).

9 [5.1] Facilitating access to best practices on Right To Information (RTI).

[5.1.1] Holding of four Regional and one National Workshop on RTI

Date 1 31/01/2014 09/01/2014

[5.1.2] Publication of a Compendium of Best Practices on RTI

Date 1 31/03/2014 27/02/2014

[5.2] Capacity building for RTI

[5.2.1] Training of State Public Information Officers (SPIOs) / Appellate Authorities (AAs) in 5 states

Num-ber

1 5 5

[5.3] Publication of Guide book on RTI

[5.3.1] Issue of Guide Book

Date 1 30/11/2013 28/11/2013

[5.4] Compendium of OM/ notification issued on RTI

[5.4.1] Issue of Compendium

Date 1 31/10/2013 25/10/2013

[5.5] Effective use of Right To Information–Monitoring Information System (RTI–MIS) to facilitate implementation of RTI Act in the Department.

[5.5.1] Training of Central Public Information Officers (CPIOs) to upload replies

Date 1 30/09/2013 31/08/2013

[5.5.2] Operationalizing system of uploading replies to all important RTI applications

Date 1 31/12/2013 30/09/2013

[5.6] Digitization and uploading of important files of RTI Division

[5.6.1] Operationalizing system of uploading important files on website

Date 1 31/12/2013 30/12/2013

[5.7] Strengthening of suo motu disclosure by Public Authorities

[5.7.1] Notification of the guidelines

Date 1 30/06/2013 16/04/2013


S. No.


Excellent

Achievement

6 Improving Public Perception of the Government by highlighting the achievements and making an example by taking effective action against delinquents

4 [6.1] Publication of an updated Handbook for Disciplinary Authorities by Institute of Secretariat Training and Management (ISTM).

[6.1.1] Review of contents of the draft Handbook prepared by ISTM in consultation with Establishment Division.

Date 2 30/06/2013 30/06/2013

[6.1.2] Publication / placing in public domain of Handbook by ISTM.

Date 2 30/09/2013 26/09/2013

7 Incentivising Innovation and recognizing extraordinary performance

5 [7.1] Review of incentive increment for excellence in National and International Sports

[7.1.1] Preparation of draft proposal for inter–ministerial consultation

Date 3 31/07/2013 04/07/2013

[7.1.2] Submission to Competent Authority

Date 2 15/03/2014 15/09/2013

8 Strengthening and Modernization of Central Bureau of Investigation towards improvement of performance.

10 [8.1] Creation of Posts in CBI

[8.1.1] Submission of proposal to D/o Expenditure

Date 2 30/11/2013 31/10/2013

[8.2] Amendment of Recruitment Rules for Executive Posts of CBI (Constables to Inspector)

[8.2.1] Notification of amended Recruitment Rules.

Date 2 31/08/2013 03/07/2013

[8.3] Amendment of Recruitment Rules for the posts of Chief Information Officer (CIO), Asst. Library and Information Officer (ALIO), Lecturer (Criminology)


Date 2 31/08/2013 04/07/2013

[8.4] Amendment of Recruitment Rules for the Senior Police Posts (Dy. SP to Director, CBI)


Date 2 31/10/2013 09/09/2013

[8.5] Implementation of Scheme for Modernization of Training Centres of CBI

[8.5.1] Issue of Sanction

Date 2 31/10/2013 21/06/2013

9 Transparent and efficient process of empanelment, central deputation and appointments in Central Public Sector Enterprises (CPSE)

10 [9.1] Upgradation of EASY by developing & commissioning of Citizen–Interface module.

[9.1.1] Development of the interface

Date 2 31/10/2013 30/04/2013

[9.1.2] Testing by stakeholders

Date 2 31/12/2013 05/05/2013

[9.1.3] Security audit & implementation

Date 2 28/02/2014 17/09/2013


S. No.


Excellent

Achievement

[9.2] Issue of comprehensive guidelines relating to appointment / confirmation / extension / termination / additional charge arrangements in Board Level Posts in Central Public Sector Enterprises (CPSEs).

[9.2.1] Submission of Draft Guidelines for approval of Competent Authority

Date 2 30/11/2013 27/11/2013

[9.3] Compiling and bringing out a Hand Book of ACC Orders related to Foreign / Captive Posts of Government of India and Foreign Assignments.

[9.3.1] Collecting / culling out of ACCs orders pertaining to Foreign / Captive Posts of Government of India and Foreign Assignments from various sources.

Date 2 30/11/2013 28/10/2013

10 Implementation of RFD system by RCs

5 [10.1] Finalization of RFDs of Responsibilities Centers

10.1.1] Timely Submission by all Responsibility Centres

Date 5 15/05/2013 01/08/2013

* Efficient Functioning of the RFD System

3 Timely submission of Draft RFD 2014-15 for Approval

On-time submission Date 2 05/03/2014 05/03/2014

Timely submission of Results for 2012-13

On-time submission Date 1 01/05/2013 29/04/2013

* Transparency/Service delivery Ministry/Department

3 Independent Audit of implementation of Citizens’/Clients’ Charter (CCC)

% of implementation % 2 100 70

Independent Audit of implementation of Public Grievance Redressal System

% of implementation % 1 100 51.62

* Administrative Reforms

6 Implement mitigating strategies for reducing potential risk of corruption


Implement ISO 9001 as per the approved action plan


Identify, design and Implement major innovations.

Timely submission of Action Plan for enabling innovation

Date 2 15/05/2014

Identification of core and non-core activities of the Ministry/Department as per 2nd ARC recommendations

Timely submission Date 1 24/03/2014 16/01/2014

* Improving Internal Efficiency/Responsiveness.

2 Update departmental strategy to align with 12th Plan priorities

Timely updation of the strategy

Date 2 10/09/2013 10/09/2013


S. No.


Excellent

Achievement

* Ensuring compliance to the Financial Accountability Framework

1 Timely submission of ATNs on Audit paras of C&AG

Percentage of ATNs submitted within due date (4 months) from date of presentation of Report to Parliament by CAG .during the year.

% 0.25 100 100

Timely submission of ATRs to the PAC Sectt. on PAC Reports.

Percentage of ATRS submitted within due date ( 6 months) from date of presentation of Report to Parliament by PAC .during the year.

% 0.25 100 100

Early disposal of pending ATNs on Audit Paras of C&AG Reports presented to Parliament before 31.3.2013.

Percentage of outstanding ATNs disposed off during the year.

% 0.25 100 100

Early disposal of pending ATRs on PAC Reports presented to Parliament before 31.3.2013

Percentage of outstanding ATRS disposed off during the year.

% 0.25 100 100

* Mandatory Objective(s)

Total Composite Score: 92.73PMD Composite: 91.7


ORGANISATIONAL CHART OF DEPARTMENT OF ADMINISTRATIVE REFORMS AND PUBLIC GRIEVANCES as on 23.12.2014.

Annexure- III

Prime Minister

MoS(PP)

Secretary (ARPG and P&PW)

Special Secretary (ARPG)

Dir.(IE&C)

Joint Secretary (ARC)

Dir.(AR) Dir.(Admn) DS (e-Gov) Dir.(D&D) DS (ARC and O&M)

DS(PG)

US (IE&C-I) US(IE&C-II)

US (PG C1 ) US (PG C2)

SO(PG.I) SO(PG.II)

US-(AR.I) US-(AR.II)

SO (AR)

US-(Ad.I)

SO-(Ad.I)

US-(Ad.II)

SO-(Ad.II)

US (D&D -I) US (D&D -II)

SO (D&D)

US (ARC -II)US (ARC.I)US-(O&M)

SO (ARC)

US (e-Gov. -I) US (e-Gov-II)

SO (e-Gov.)

SO(PG.III)

US (PG C 3)


Annexure-IV

Department of Administrative Reforms and Public Grievances

Incumbency Position of Under Secretary and above level Officers in D/o AR&PG as on 23.12.2014

Post Name of Incumbent

Secretary Shri Alok RawatSpecial Secretary Shri Arun JhaJoint Secretary Smt. V. VidyavathiDirector 1. Shri Vanraj A. Chavda

2. Smt. Alpana Shukla Rao3. Shri Aditya Joshi4. Shri K. Nagaraja

Deputy Secretary 1. Shri Anurag Srivastava2. Smt. Richa Gaharwar3. Smt. Sumita Dasgupta

Deputy Director (OL) 1. Smt. Santosh ManhasUnder Secretary 1. Shri V. K. Verma

2. Shri D.K. Rana3. Smt. Nita Dharmani4. Shri Harihar Sukla5. Shri S.Bandyopadhyay6. Shri Hemant Verma7. Shri Jitendra Sihwag8. Shri S.K.Pani9. Shri Jagdish Kumar Ambwani10. Shri Dhananjay Kumar11. Shri R. Rajendra Goud12. Smt. Pratibha Ahuja13. Shri Sandeep Mohan Prasad14. Shri Arun Kumar Sarkar15. Shri Ajay Kumar Sawhney16. Shri Alok Jagbharia

PPS 1. Shri A. Y. Anand Raj2. Shri Satish Kumar


Annexure-V


Prevention of sexual harassment of women at work place

An Internal Complaint Committee has been constituted in Department of Administrative Reforms and Public Grievances for prevention of sexual harassment of women at work place comprising of following members

(i) Smt. V. Vidyavathi, Joint Secretary - Chairperson

(ii) Shri Anurag Srivastava, Deputy Secretary - Member

(iii) Smt. Nita Dharmani, Under Secretary - Member(iv) Ms. Hazel Siromoni, representative sponsored by YWCA - Member

Women employees are being made aware of existence of said Committee from time to time through circulars, display on notice boards and interactions. No complaint of sexual harassment from any of the women employees has been received during the year. However, to review the overall condition of working environment for women, the Committee met last time on 11.11.2014 and also decided to maintain regular interaction with women to give them comfort and security.


Annexure-VI


Welfare of SC, ST, OBC and Person with Disability (PWD)

As on 08.01.2015 the incumbency position of SC, ST, OBC and Person with Disability (PWD) in the Group A, B and C category of Officials of Department of Administrative Reforms and Public Grievances is as under:

Category Total SC ST OBC PWDGroup-A 24 2 1 --Group-B 50 5 2 5 1(OH)Group-C 32 17 --- 1 1(HH)

106 24 2 7 2 The Department has appointed a Nodal Officer to look into the complaints/ representations, if any received from SC, ST and OBC officials and as also to watch their welfare. As per instructions of DoPT the Department is submitting annual report regarding SC, ST, OBC and PWD incumbents online through the URL “rrcps.nic.in”. No complaint from SC, ST, OBC and PWD officials is received during the year.


Annexure VII


Result Framework Document and its Achievements for the Year: 2013-2014

S. No.

Objective Weight Action Success Indicator Unit Weight Mid Term Achievement

Achievement

1 Promoting administrative reforms in government policies and processes as per recommendations of Administrative Reforms Commission (ARC)

33 [1.1] Monitoring and review of administrative reforms recommended by ARC.

[1.1.1] ATR on 125 accepted recommendations of ARC.

Num-ber

4.00

[1.2] Review meeting with the State AR Secretaries on implementation of ARC recommendations.

[1.2.1] Issue of State-wise status report on implementation of ARC recommendation.

Date 4.00 04/06/2013 30/07/2013

[1.3] Setting up institutional mechanism in the Central Govt. Ministries and States for regular review of the implementation of ARC recommendation.

[1.3.1] Number of States/ Central Government Ministries setting up institutional mechanism.

Num-ber

4.00 46 47

[1.4] Review meetings with the Central Govt Ministries/Departments on implementation of ARC recommendations.

[1.4.1] Issue of consolidated performance report on Ministries.

Date 2.00 30/09/2013 18/10/2013

[1.5] Review with States on implementation of ARC recommendations.

[1.5.1] Number of States for which ATR drawn up.

Num-ber

2.00 3 7

[1.6] Preparation of Research/ Background papers.

[1.6.1] Acceptance of papers.

Num-ber

4.00 4 4

[1.7] Prime Minister’s Awards for Excellence in Public Administration.

[1.7.1] Selection of Awardees.

Date 4.00 21/04/2013 10/04/2013

[1.8] Compilation of case studies based on best practices in districts.

[1.8.1] Number of Case Study.

Num-ber

5.00 4 5

[1.9] State Collaboration on implementation of ARC recommendations.

[1.9.1] Approval/Funding of projects.

Num-ber

2.00 3 18

[1.10] Authors’ Conference.

[1.10.1] Organisation of Conference.

Num-ber

2.00 1 1

2 Formulation of policy and coordination of issues relating to redress of grievances

12 [2.1] Review of pendency of grievances in Ministries/ Departments/ Organisations (including all subordinate offices)

[2.1.1] Number of Ministries reviewed.

Num-ber

3.00 81 219

[2.2] Training of CPGRAM in Ministries.

[2.2.1] Number of Ministries.

Num-ber

4.00 81 114


S. No.


Achievement

[2.3] Capability building of State ATIs for bringing in service delivery in their respective State/ Government/ Department.

[2.3.1] Number of State ATIs.

Num-ber

5.00 5 5

3 Dissemination of governance knowledge and best practices

28 [3.1] Organising Civil Services Day

[3.1.1] Report on proceedings

Date 2.00 31/07/2013 31/07/2013

[3.2] Organizing Conference of Secretaries of Administrative Reforms of the States / UTs

[3.2.1] Issue of Minutes. Date 2.00 06/12/2013

[3.2.2] ATR on the minutes of 2012-13 meeting.

Date 2.00

[3.3] Providing financial assistance to States for documentation of good practices

[3.3.1] Timely sanction of projects

Num-ber

2.00 6 6

[3.4] Organizing Regional Conferences on good practices.

[3.4.1] Organizing Regional Conference and participation of States

Num-ber

2.00 0 2

[3.5] Publication of quarterly journal– Management in Government (MIG), Monthly newsletter – Civil Services News (CSN) and a book on good practices

[3.5.1] Timely issue and putting up abstract of MIG on website

Num-ber

4.00 8 17

[3.6] Production of documentary films on good practices.

[3.6.1] Number of documentary films produced.

Num-ber

2.00 13 6

[3.7] Presentation on Best Practices.

[3.7.1] Timely Organisation.

Num-ber

2.00 1 2

[3.8] Entering into Memorandum of Understanding (MoU) with Government of Malaysia in the field of Public Administration and Governance

[3.8.1] Finalisation and signature of MoU.

Date 2.00 25/11/2013

[3.9] Taking forward MOU with China; Ministerial Level Delegation from China to attend meetings with the Indian side for carrying forward exchange and cooperation between two sides in the areas of interest identified under Memorandum of Understanding (MoU).

[3.9.1] Finalisation of the report/minutes of the meeting.

Date 2.00 29/11/2013


S. No.


Achievement

[3.10] Organization of meeting of India Brazil and South Africa (IBSA) Working Group on Public Administration .

[3.10.1] Finalization of report /minutes of the IBSA Working Group of Public Administration.

Date 2.00 20/05/2013 30/05/2013

[3.11] Organization of India Symposium on Public Service Excellence .

[3.11.1] Finalisation of the report on the Symposium.

Date 2.00

[3.12] Organization of meeting of the working Group under the India Singapore Cooperation Programme in the field of Personnel Management and Public Administration

[3.12.1] Finalisation of the report /minutes of the meeting.

Date 2.00

4 Promoting reforms through e-Governance

12 [4.1] Organizing National Conference on e-Governance and giving away of National Awards.

[4.1.1] Organisation of the Conference.

Date 4.00 30/01/2014

[4.2] Interaction with awardees of previous and present year for adoption, replication and innovation.

[4.2.1] Compilation of deliberations.

Date 4.00 31/01/2014

[4.3] Publishing of Compendium of select papers on issues of e-Governance, case studies of the previous year’s awardees, compilation of national and international good practices on selected topic.

[4.3.1] Release during the National Conference on e-Governance.

Date 4.00 30/01/2014


3 Timely submission of Draft RFD 2014-15 for Approval

On-time submission Date 2.00 05/03/2014 05/03/2014

Timely submission of Results for 2012-13


* Transparency/Service delivery Ministry/Department

3 Independent Audit of implementation of Citizens’/Clients’ Charter (CCC)

% of implementation % 2.00 0


% of implementation % 1.00 100 82.59

* Administrative Reforms 6 Implement mitigating strategies for reducing potential risk of corruption

% of implementation % 1.00 100 0


% of implementation % 2.00 0


S. No.


Achievement

Identify, design and Implement major innovations.


Date 2.00 15/05/2014

Identification of core and non-core activities of the Ministry/Department as per 2nd ARC recommendations

Timely submission Date 1.00 24/01/2014

* Improving Internal Efficiency/Responsiveness.

2 Update departmental strategy to align with 12th Plan priorities


Date 2.00


1 Timely submission of ATNs on Audit paras of C&AG

Percentage of ATNs submitted within due date (4 months) from date of presentation of Report to Parliament by CAG .during the year.

% 0.25


Percentage of ATRS submitted within due date ( 6 months) from date of presentation of Report to Parliament by PAC .during the year.

% 0.25

Early disposal of pending ATNs on Audit Paras of C&AG Reports presented to Parliament before 31.3.2013.

Percentage of outstanding ATNs disposed off during the year.

% 0.25


Percentage of outstanding ATRS disposed off during the year.

% 0.25

* Mandatory Objective(s)


Annexure VIII

Department of Pensions and Pensioners’ WelfareOrganisation Chart

ORGANISATIONAL CHART OF DEPARTMENT OF PENSION AND PENSIONERS’ WELFARE.

Hon’ble PM & Cabinet Minister

MoS (PP)

Secretary (Pension)

Joint Secretary (Pension)

Director (PP) Dy. Secy. (P) / H.O. D. DS (PW)

Desk –A-C-F Desk – G/H.O. O.

Cash Section

& DDO

Estt. & Vig.

Section

General

Admin. Section

Desk – (E) Desk (Coord) Desk – B-D

I.F.C. & Coord./Parliament Section


Annexure IX

Department of Pensions and Pensioners’ Welfare

Incumbency position of Group ‘A’ Officers

S. No. Name Designation

1. Shri Alok Rawat Secretary

2. Smt. Vandana Sharma Joint Secretary

3. Smt Tripti P. Ghosh Director (PP)

4. Smt. Sujasha Choudhury Deputy Secretary (P)

5. Shri Harjit Singh Deputy Secretary (PW)

6. Shri Charanjit Taneja Under Secretary

7. Shri D.K. Solanki Under Secretary

8. Smt. Deepa Anand Under Secretary

9. Smt. Neeru Goel Under Secretary

10. Shri S. K. Makkar Under Secretary

11.. Shri Manoj Kumar Under Secretary

12. Shri S. Chakrabarti Under Secretary

13. Ms. Pushpalata Kumari A.D.(OL)


Annexure X

Department of Pension and Pensioners’ Welfare

Results Framework Document for the year 2013-2014 and its achievement is as under:

S. No.

Objective Weight Action Success Indicator Unit Weight Excellent Achievement

1 To bring about improvements in policies related to pension and other retiral benefits.

14.00 Issue of instructions on Dearness Relief to Central Govt. pensioners.

Average number of days taken after issue of MOF’s instructions on Dearness Allowance

Days 5.00 15 15

Holding of the meeting of Staff side of JCM (National Council) on pensionary matters

Number of working days within which minutes are issued

Days 2.00 15 15

Holding of meeting of SCOVA for feedback and to ascertain pensioners problem

Number of working days within which minutes are issued

Days 4.00 15 11

Submission of report of study group on feasibility of e-PPO for civil pensioners of central government

Date of submission of report

Date 3.00 01/12/2013 13/11/2013

2 Efficient response to references received From Ministries /Departments concerning retirement benefits

36.00 Response to references from Departments on relaxation of rules.

Percentage of cases disposed of within the prescribed time limit of 30 days

Per-centage

6.00 100 100

Response to references from Departments on interpretation of rules.


Per-centage

10.00 100 100

Response to references from Departments on clarification of rules.


Per-centage

6.00 100 100

Examination of proposals from Departments for exemption from rule of immediate absorption.


Per-centage

4.00 100 100

Updation of database of pensioners

Updation of database of pensioners as on Jan., 2013

Date 5.00 15/01/2014 10/01/2014

Implementation of e-office.

Scanning of additional 1 lakh pages

Date 5.00 31/12/2013 31/12/2013

3 Facilitating the prompt redressal of pensioners’ grievances

16.50 5 workshop-cum-review meeting on grievance redressal mechanism with all Ministries/ Departments

Average time taken for issuance of recommendations/ minutes of the meeting of workshop

No. of weeks

7.00 3 3


S. No.


Workshop/Training the officers/ Staff of the ministries/ departments/orgs.in pension matters.

Workshop/Training the officers/ Staff of the ministries/ departments/ orgs.in pension matters. 50 Ministries/ Department are to be covered

No. of Min-istries/ Depart-ments /O

4.50 50 56

Redressal of pending grievances

Number of pending grievances redressed quarterly

Num-ber

5.00 3000 18000

4 To create awareness amongst the pensioners regarding their rights and entitlements and to obtain their feedback

18.50 Updation of existing information on website of DoP&PW updations in a year.

Number of monthly updations in a year.

Num-ber

2.00 12 12

Awareness Programmes about Pensioners’ Portal

Holding of 4 Awareness Programmes within the date

Date 8.00 01/03/2014 01/03/2014

Compendium of instructions on retirement benefits

Publication of compendium of instructions issued in the previous calendar year

Date 2.00 31/12/2013 31/12/2013

Monthly report on status of progress to DeIT on Web based Pensioners; Portal – A Mission Mode Project

Average number of days taken after completion of month

Days 2.00 7 7

Updating ‘pensioners portal’

No. of monthly updations in a year.

Num-ber

2.00 12 23

Prepare a module for imparting training to bankers on pension matters

Making the training module available to the training institutions

Date 2.50 01/03/2014 27/02/2014


3.00 Timely submission of Draft RFD 2014-15 for Approval


Timely submission of Results for2012-13


* Transparency/ Service delivery Ministry/ Department

3.00 Independent Audit of implementation of Citizens’/Clients’ Charter (CCC)

% of implementation % 2.0 100 NA



* Administrative Reforms 6.00 Implement mitigating strategies for reducing potential risk of corruption



% of implementation % 2.0 100 100

Identify, design and major innovations


% 2.0 100 NA


S. No.


Identification of core and non-core activities of the Ministry/ Department as per 2nd ARC recommendations

Timely submission Date 1.0 27/01/2014 24/01/2014

* Improving Internal Efficiency/ Responsiveness.

2.00 Update departmental strategy to align with 12th Plan priorities


Date 2.0 10/09/2013 09/09/2013


1.00 Timely submission of ATNs on Audit paras of C&AG

Percentage of ATNs submitted within due date (4 months) from date of presentation of Report to Parliament by CAG during the year.

% 0.25 100


Percentage of ATRs submitted within due date (6 months) from date of presentation of Report to Parliament by PAC during the year

% 0.25 100

Early disposal of pending ATNs on Audit Paras of C&AG Reports presented to Parliament before 31.3.2012

Percentage of outstanding ATNs disposed off during the year

% 0.25 100


Percentage of outstanding ATRs disposed off during the year

% 0.25 100

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