ANNUAL REPORT

2017 - 2018

We exist to foster hope, provide relief, and promote self-sufficiency for our

Greater Prince William Area neighbors in crisis. We are determined to create

a community where no one goes without or suffers alone.

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STEVEN G. LIGA ACTS CEO STUART JACKSON CHIEF OPERATIONS OFFICER VICTORIA GRAHAM CHIEF PROGRAMMING OFFICER VICENTE GARCIA CHIEF FINANCIAL OFFICER LULA KELLY HOUSING DIRECTOR DOTTY LARSON DOMESTIC VIOLENCE SERVICES DIRECTOR LYDIA TEUTCH SEXUAL ASSAULT SERVICES DIRECTOR KATHERINE LONG HELPLINE/SUICIDE SERVICES DIRECTOR KHADIJA ATHMAN HUMAN RESOURCES DIRECTOR AARON TOLSON DEVELOPMENT DIRECTOR

DAVID A. STRAND PRESIDENT DENISE HERMES SECRETARY DARCY TILLMAN VICE-PRESIDENT JOHN WALVIUS TREASURER DORIS ARMSTRONG JEFF DION NORMA FIELDS DEVON GRAY ADIL KHAN DRU KYME AMELIA MAY ROB MURROW CORI PIPPINS BETH SEIDLER GARY SIMMS, SR KAREN SMITH GAYLE WHITLOCK CHARLOTTE WILLIAMS DREASE YARBRO

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This report is dedicated to our staff, volunteers and donors. Without their support and dedication, ACTS could not operate and continue to help our neighbors in Prince William County. These three groups of people made Fiscal Year (FY) 2018 a great year for ACTS and gave us the ability to help over 80,000 of our Prince William county neighbors.

ACTS grew significantly in Fiscal Year 2018. We further expanded our services by opening our Hunger Prevention Center, which is allowing us to receive, process, and distribute even more food to our clients. We also expanded by hiring several more key staff positions, and we saw even more volunteers step in to support all of our programs. In addition, our events like IWALK, Operation Turkey, and the Volunteer Appreciation Dinner were successes and expanded both our donor and client bases. IWALK 2018 brought in a record $151,000 for ACTS! As we look forward to our 50

th anniversary in 2019, ACTS will continue to carry out

and expand its mission to help our neighbors in need. Each member of our staff and all our volunteers do their upmost every day to help our neighbors and show them that we care. ACTS has grown in 2018, and with your help we will continue to grow and make a difference in people’s lives every day.

Sincerely,

Steven G. Liga David Strand

CEO Board President

Dear Friends

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Action in Community Through Service of Prince William, Inc. (ACTS) was

founded in 1969 and incorporated in 1971 as a not-for-profit organization.

We reach over 80,000 individuals annually through our 12 locations and

many services.

Our services are aligned in the following three main divisions:

Human Services

• Housing (emergency shelter, domestic violence safe house,

permanent housing, rapid re-housing, case management, and

Women’s Empowerment Center)

• Emergency Assistance (utility bills, propane, and case management)

• Hunger Prevention Center (food pantry distributes 25 tons of food

each month to up to 1,000 local families, health and wellness

programs, and prescription medication assistance)

Crisis & Trauma

• Sexual Assault Services (hospital and court accompaniment,

individual and group therapeutic support, counseling, and community

education)

• Domestic Violence Services (safe house, case management, court

accompaniment, individual and group therapeutic support, counseling,

and community education)

• Suicide Services (24/hr crisis line, survivor groups, attempters group,

crisis response team, and community education)

Thrift Store

• ONLY not-for-profit thrift store in the region whose proceeds all go

directly to help the local community

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Total Revenue: $4,815,313

Total Expenses: $4,762,937

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REVENUE

EXPENSES

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The Emergency Assistance Program expanded case management services

to assist our neighbors in need with their utility bills and provided propane

tanks for individuals who reside in homeless camps within the county.

We served the community not only with direct assistance, but also with

workshops and financial courses with our community partners.

Our goals for FY2019 include creating more well-rounded assistance for

each client, offering full service for what may appear as only one presenting

issue. With our mental health partnerships growing stronger, case

managers will have a larger footprint in a client’s total success.

$291,000 TOTAL EMERGENCY ASSISTANCE FUNDS

729 FAMILIES RECEIVED

FINANCIAL ASSISTANCE

“I was really hesitant to come for help. I felt

embarrassed. But I was welcomed and not

judged, and my case manager was super nice.

I was given the help I needed for me and my

family to make it another month.”

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7,587 HOUSEHOLDS RECEIVED

FOOD ASSISTANCE

679,000 POUNDS OF FOOD

DISTRIBUTED

The Hunger Prevention Center officially opened this summer. Within the

first month, the number of families receiving food assistance jumped from

650 to 900, for a total of nearly 7,600 households this year (a 4% increase).

We have added an assistant manager and a case manager devoted solely

to health and wellness.

Our goals for FY2019 are to increase the number of Home Delivery

Program recipients and launch a Cooking Class for clients in partnership

with Wegmans.

“I wasn’t sure what to expect... maybe just a

couple canned goods? But when they loaded

up my car with fresh produce and meat and a

little extra for my son—I felt like I was being

served and not just given a handout. I can’t tell

you how thankful I am.”

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We provided emergency shelter to only 93 households (a 10% decrease),

yet placed 150 households into permanent housing (a 52% increase)! The

largest factor is a result of becoming a low-barrier shelter, allowing clients

to stay longer.

Women’s Empowerment Center has been undergoing significant

renovations and is on track to reopen in 2019. This space will now offer

five apartments for clients including their children, offices for staff, and

classrooms for community education and small group meetings.

All of our case managers are now SOAR trained to assist clients with their

SSI/SSDI Applications.

Our goal for FY2019 are to increase funding for direct assistance by 10%.

93 TOTAL HOUSEHOLDS PROVIDED SHELTER

150 TOTAL HOUSEHOLDS PLACED

IN PERMANENT HOUSING

“I was worried about what it was going to be like

coming into a shelter with my baby girl, but everyone

was so wonderful and really made it feel like home for

us. My baby just kept smiling.”

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Our Thrift Store has undergone some remodeling and updating over the

past year, giving it a fresh look and feel. We are updating our signage,

layout, and flow to better serve our customers. We continue to improve

our processes and procedures in order to maximize the impact of the

donations given to us.

Another great addition to the ACTS team is our new COO, Stuart Jackson,

who is bringing fresh ideas to our store with his past experience in the thrift

store arena.

Our goals for Fy2019 include launching our first-ever marketing campaign

to attract new customers and donors.

$454,769 INVENTORY SALES

25,919 TRANSACTIONS

“My wife and I have been coming to this store for the past 35 years to buy toys, and then we get to donate them to kids in the area who don’t have them. It makes us so happy.”

- Cliff and Wilma

Update: Wilma passed away this September, Cliff still carries on their tradition.

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Over the past year we have seen the successful launch of the Lethality

Assessment Protocol (LAP) program in partnership with the Prince William

County Police Department. When a PWC Police Officer responds to a

Domestic Violence call, the officer uses the LAP tool to assess the victim

and connects them with one of our DV Specialists via phone right form the

scene. This allows us the opportunity to provide immediate assistance if

necessary and/or schedule a follow-up appointment the next day.

(Special thanks to Chief Barnard and Detective Spittle for their support.)

Our goals for FY2019 are to develop/expand our relationship with the

LGBTQ community; hire an LGBTQ Coordinator or see if we can recruit a

volunteer to head up an LGBTQ committee/work group to develop our

services with the LGBTQ community, and work on our web site to make

sure the LGBTQ community knows that they are welcome at ACTS.

3,693 TOTAL DOMESTIC

VIOLENCE CLIENTS SERVED

741 INDIVIDUALS IN AN

ADULT SUPPORT GROUP

707 NEW INDIVIDUALS ACCOMPANIED TO

COURT

"Thank you for being by my side during these terrifying moments, and even though this is just the beginning of the process I need to go through, I already feel stronger than I have in a very long time".

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Deborah Dickerson joined our Sexual Assault Specialist team after having

previously served as a Crisis Listener with ACTS Helpline. The skills she

honed at the Helpline truly provided a strong foundation to work with victims

of sexual assault and abuse - her individual sessions and support groups are

a huge hit with our clients!

Shirley Hopkins is retiring after 19 years of service to PWC survivors. Shirley

first started supporting survivors as a volunteer for several years, then as a

paid staff at SAVAS (Sexual Assault Victims Advocacy Service), and has

been with us at ACTS since they came under our umbrella in 2013.

Our goals for FY2019 will once again be looking at expanding services to

underserved populations, bolstering our efforts at the Adult Detention

Center—to include a bilingual support group, and we would also like to

increase outreach to marginalized communities in order to make certain that

all community members know we are here and can help, no matter what

barriers might exist.

3,693 TOTAL DOMESTIC

VIOLENCE CLIENTS SERVED

741 INDIVIDUALS IN AN

ADULT SUPPORT GROUP

707 NEW INDIVIDUALS ACCOMPANIED TO

COURT

“Before coming here, I never told anyone what happened to me. I was afraid that people would think it was my fault, or that they wouldn’t believe me. The staff at ACTS SA Services really helped me to get over those bad feelings. I am starting to feel confident again, and worthy of love.”

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During the Grammy’s award show, the musician Logic was scheduled to perform his song titled "800 273-8255” (title of the song is the number to the National Suicide Prevention Lifeline (NSPL)). It was predicted that Logic performing that song at the Grammy's would bring in a lot of calls, so we asked additional staff and volunteers to come in overnight and help out with the call surge. There were five of us answering calls until about 4 AM. We ordered pizza for everyone and came to work in pajamas.

We have several Senior Link clients we reach out to once or twice a day that sometimes require additional support and call in to us. We also have Senior Link clients who have their aide answer their scheduled call if they are in the hospital so we are aware of their health. Some of our long-term Senior Link clients will call in if they miss their call as they enjoy talking to us.

Our goal for FY2019 is to expand the Senior Link program.

20,493 TOTAL CRISIS

CALLS

7,999 SUICIDE-

RELATED CALLS

111 SEXUAL

ASSAULT CALLS

11,549 SENIOR LINK

CALLS

“I am six months clean now because of your hotline. I was hospitalized because of suicide ideation and then started medication and counseling, and this Saturday I will be graduating high school — something I didn’t even think would be possible! Thank you for always being there to talk to me.”

— Helpline Caller

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78,880 INDIVIDUALS

SERVED

11,735 CHILDREN

SERVED

13,290 ATTENDED TRAINING

We served the equivalent of 16% of the total population

of the Prince William Area (Prince William County,

Manassas, and Manassas Park).

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NAME AMOUNT

In-Kind Income (services, food, and usable goods) $1,814,067

Grants $1,642,775

Contributions $1,155,890

Inventory Sales ($11,673)

Fundraising Events $107,562

Program Fees $102,007

Interest/Other $4,685

Total Primary Funding: $4,815,313

Donated Assets $90,565

NAME AMOUNT

VA Department of Criminal Justice $529,847

VA Department of Social Services $145,935

VA Department of Housing and Community Development

$53,868

Prince William County Office of Housing & Community $47,184

Prince William County Homeless Services Division

$15,000

Prince William Area Agency on Aging

$10,000

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We simply could not continue our operations without the help of our volunteers. Below are some of the people who have contributed the most hours to make sure ACTS

continues to run and grow:

470 VOLUNTEERS

26,941 HOURS SERVED

$229,000 COST SAVINGS

Shaikh, Hiba

Coleman, Iris

Scott, Mysti

Meade, Paige

Holbrook, Samuel

Victorson, Mark

Nicely, Rachel

Bourgeois, Zachary

McGovern, Edward

Livingston, Beverly

Fontana, Alice

Namaha-Ono, Nichii

Riddick, Lisa

Freeman, Carol

Rivas, Valerie

Ostrich, Ronald

Michael, Melissa

Belt, Waldinda

Brown, Amie

Miller, Caprecia

Thorpe, Jennifer

Liga, Diane

Logan-Rooms, Dara

St. Hill, Catherine

Outland, John

Petrizza, Margaret

Stanislaus-Johnson, Glenda

Hoogland, Laura

Muck, Steven

Borawski, Constantine

O'Neil, Andrea

Figaro, Noelia

Mireles, Christina

O'Toole, Tiffany

Woods, Eleni

Forcier, Dave

Belt, Waldinda

McCue, Jennifer

Dyer, Margaret

Pileggi, Meghan

Quinn, Sherri

Chamberlin, Bob

Silas, Danielle

Reid, Cheryl

Thornton, Armani

Long, Denise

Willis, Paula

Reynolds, Gregg

Speleos, Kristin

Ampemh, Prince

Thompson, Christine

Avvisato, Deborah

Ramos, David

Davis, Aisha

Pasternak, Cindy

Mervin, Doris

Diaz, Miguel

Cassarino Patnode, Paula

Cole, Jeff

Johnson, Robert

Bushey, David

McCullough, Jerry

Gianni, Nico

996

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SIGNATURE ($10,000+) Tracy Daun PLATINUM ($5,000+) Steven & Diane Liga Charlotte Williams Michael & Kathleen Clarke Brian & Joelyn Kitzmiller Evelyn & Rick Smith James & Trudy Tobin John & Barbara Walvius GOLD ($2,500+) Charles & Patricia Hartmann Stephen & Heidi Raeder Patricia Lyle Guerin & Janine Goldsmith David & Karen Smith Delores Schmidt Douglas & Lieselotte Strack James & Joyce Jolly Joshua Reece Gary Perkins Asuncion Rivera Cleta & Robert Scmitt Robert & Rosemary Lewis George & Pamela Orr Mark & Patricia Victorson Jeffrey & Dinh Dion SILVER ($1,000+) Anne Maire Roudabush Barbara Johnson Brian & Melanie Burdett Gary Knipling Gordon & Lorraine Aiken

ACTS could not continue our mission of fostering hope, providing relief and promoting

self-sufficiency for our Prince William area neighbors in crisis without your financial sup-port. Below are some of our most giving donors. On behalf of the individuals and families

ACTS serves, thank you for your contribution!

Gordon & Lorraine Aiken Michael & Jan Doble John Kelly Bryon Ross David & Lynn Rickard Iris & Tom Collins James Eden Karen Deller David & Barbara Carr Bennett & Gayle Whitlock Joseph & Lisa Albuquerque Paul Moessner Joan Williams Marvin & Jan Floom Constance Odems Amanda Lineberg Catherine Tucker Daniel Eubank Louise Litwin Paul & Kathleen Herer William & Helen Stack-house Kara Woods Patricia Hoover Robert & Carol Hall William Heaton David & Jane Bohannon Earnest Porta Steve Cook Becky Maurer Bob & Sandy Chamberlin Brad & Nola Shere Buck & Julie Waters Dennis & Diane Dingle Jack & Sharon Kennedy John & Renate Hill

Judith Westrom Lisa McBride Lou Soscia Lystra Smith Mark Pohlmeier Paul Regazzi Sharon Applegate Stewart & Sharon Ocheltree Terry Anderson Terry Kidwell Thomas Bean Wayne Raabe BRONZE ($500+) Ronald & Betty Chidlow Joseph Papovich Letty Lynn Brian Christensen Eric & Susan Spicer Stuart and Susan Doner Darcy Tillman Carl Phillips, Jr. Karl Glasbrenner Lester Cummins Stephen & Allyn Bamberger Calvin Albers Virginia Ratcliff Megan & Kathleen Girvin Mark Seeger Charles & Patricia Moler Marian Consumano Michael Reosenblatt Roxanne Beil David Han Adam Shrader Angell Rosa

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Angell Rosa Bethany Seidler Lucille Bland Mary Ellen Elmore Patrick & Kimberley Shaver Pohick Church/Martha Guild Randall Knack Robert & Elsa Allard Sammy & Mary Jane Cowden Sharon Borsari Terry & Patricia Jones Thelma Smith Tom & Kim Cox Biddle Gray Christine Polyak William & Janice Root Jayne Cooke-Cobern Vielka Asia Alan & Joyce Roach Alison Prevost Betty Kerr Brian & Laura Buckenmeyer Edward Auger Edwin & Susan Powell Elizabeth Zimbro Gary & Alita Nichols Jeremy & Denise Arel Jewelry By Design John & Florence Mittino John & Loma Bergen

John & Tucker Maney John Gift John Sipes Jon Miller Jose Rivera-Alcazar Joseph & Marion Todaro Kathleen Hurst Kenneth & Phillis Peppard Lisa Patton Lisa Rycroft Lynne Bordeleau-Bennett Mike & Deborah Megless Nicole & Bill Bayert Quinton & Cora Lynch Ronald Homan Steven & Kimberly Rumble Steven Strickland DDS, PC Susan Cataldo Tammy Fleming Terry & Rosemary Raney Theodore Smith Thomas Kelley

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We truly appreciate every donor who supports the

mission of ACTS and apologize if we have missed

anyone who wasn’t listed appropriately.

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PLATINUM ($5,000+) IFM, LLC Wegmans Food Markets, Inc. Lori Perez CPA Mental Health Assoc. of NYC, Inc. Loveless Porter Architects, LLC Benevity AEF Aetna Better Health of VA, Inc. GOLD ($2,500+) TVI,Inc. Kaiser Permanente BAE Systems 3-R Contracting, LLC SILVER ($1,000+) Nauticon Office Solutions Shirt Art, Inc. Access National Bank Cardinal Internal Medicine Assoc, PC Comprehensive Health Management Franklin Templeton Investments KT Enterprises, Inc. Mark York/ OneLife Fitness More Options Realty LLC Novant Health, Inc. Quinn's Goldsmith, Inc. Sentara NOVA Medical Center United Healthcare Svcs, Inc. BRONZE ($500+) South Moon Sales, Inc. Forest Park High School Whitlock Wealth Management The Patterned Owl LLC IBM Employee Services Center LLR Inc. Champion Auto Glass, Inc. Clearsight Advisors, Inc. Jewelry By Designs

PLATINUM ($5,000+) St. Matthews Lutheran Church St. Elizabeth Ann Seton Catholic Church First Mount Zion Baptist Church Old Bridge United Methodist Church All Saints' Church GOLD ($2,500+) First Baptist Church of Woodbridge Good Shepherd Lutheran Church Lutheran Church of the Covenant Lake Ridge Baptist Church St. Thomas United Methodist Church Immanuel Anglican Church Grace Baptist Church Grace Lutheran Church Manassas Presbyterian Church SILVER ($1,000+) Woodbridge Church of the Brethren Marsh Road Baptist Church Bull Run Unitarian Universalists Holy Family Catholic Church Woodbridge Christian Church Image Church Grace Life Community Church BRONZE ($500+) First United Presbyterian Church of Dale City St. Margaret's Episcopal Church Hillendale Baptist Church Mount Olive Baptist Church Hope Hill Church Triangle Baptist Church

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PLATINUM ($5,000+) Vida M Baugh Estate Fidelity Charitable Gift Fund Fairplay Living Trust - David & Kimberly Strand Lake Ridge Lions Club Charities GOLD ($2,500+) Kiwanis Club of Woodbridge Woodbridge Rotary Club MCB Quantico ROF Lake Ridge Rotary Club SILVER ($1,000+) John Paul I Charity Corporation Schwab Charitable Fraternal Order of Police George M Hampton Scholarship & Comm Act Kappa Foundation of Woodbridge Lions Club of Montclair Charities Muslim Association of Virginia, Inc. Prince William Chamber of Commerce The Puglisi Family Trust BRONZE ($500+) Omega Psi Phi Fraternity, Inc.

PLATINUM ($5,000+) Cecil & Irene Hylton Foundation, Inc. American Endowment Foundation Dominion Foundation The Albertsons Companies Foundation GOLD ($2,500+) Micron Technology Foundation, Inc. SILVER ($1,000+) Woodforest Charitable Foundation Fru-con Foundation Enterprise Holdings Foundation Kappa Foundation of Woodbridge Steele Foundation, LLC BRONZE ($500+) 7th Generation Foundation State Farm Companies Foundation

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PO Box 74, Dumfries, VA 22026 703.441.8606 www.actspwc.org

Make a financial donation

online at actspwc.org/donate or

by mail. Select a one-time gift or

recurring donation every month.

Double your gift by checking to

see if your employer is one of

many companies that participate

in the Commonwealth of Virginia

Campaign (CVC) and use our

code: 08118. For more information,

visit http://www.cvc.virginia.gov/

directgiving

Shop Online using

Smile.Amazon.com and select

our organization—this results

in .5% of your purchase total

being donated to ACTS from

Amazon!

Donate clothing, furniture, or

other household items to our

Thrift Store. ALL profits from the

store are invested back into other

programs and services provided

by ACTS.

Donate non-perishable foods

to our Hunger Prevention Center.

The more food we have, the

more families we can help!

Consider organizing a canned

food drive at your company,

neighborhood, school, or place of

worship.

Volunteer for an hour or a whole

day! We have lots of opportu-

nities for individuals, families,

small groups, and large groups

to be involved both at our Thrift

Store and our Hunger Preven-

tion Center.

Business Partnerships are

available for companies looking

to offer employee engagement in

the community. We provide

Volunteer Days, On-site training,

Press Releases, and more!

Connect on Social Media to

see what events are happening

in the community and ways to

stay involved.