annual meeting december 7, 2010. agenda ◦ call to order ◦ determination of quorum ◦ approval...
TRANSCRIPT
Canterwood Homeowners Association
Annual MeetingDecember 7, 2010
Agenda◦ Call to Order◦ Determination of Quorum◦ Approval of last year’s meeting minutes◦ Introductions◦ Candidate Introduction◦ Voting◦ President’s Remarks◦ Committee Reports
Finance Security Grounds ACC
◦ Election Results◦ Open Forum◦ Adjourn
December 7, 2010
Canterwood Homeowners Association
Introductions
◦ Dennis Loewe, President ◦ Jerry Lee, Vice President ◦ Dave Shaw, Secretary ◦ Bob Finch, Treasurer ◦ Russell Tanner, Director & Developer Rep.
December 7, 2010
Canterwood Homeowners Association
Introduction of Candidates
◦ Bob Finch◦ Peter Melnyk◦ Open the Floor for Nominations◦ Call for the vote
December 7, 2010
Canterwood Homeowners Association
President’s Report – Dennis Loewe2010 Year in Review
Completed new initiativesWebsiteVideo cameras Integrated security systemGrounds MaintenanceExpanded main gate houseCleaned 1/3 of our drainsStrong financial performanceSnow removal contract is in place
December 7, 2010
Canterwood Homeowners Association
Thanks To …◦ HOA Staff
Holly Miller◦ Grounds committee
Chris Sadoian - Chairman Raciel Day Kathy Hardman Christine Wells
◦ Finance committee John Walsh- Chairman Keith Galpin John Watt John Morrison Bob Finch Jerry Lee Dennis Loewe
◦ Gig Harbor Government & Community Relations Doug Allan – Chairman Russell Tanner Dennis Loewe
December 7, 2010
Canterwood Homeowners Association
Security Committee◦ Don Kennedy - Chairman◦ Paul Rubin◦ Jim Rieck ◦ Bruce Meyer◦ Dennis Loewe◦ Don Matheson◦ Harry Bedrosian◦ Bob Finch◦ Dave Shaw
And others◦ Scott Young
December 7, 2010
Canterwood Homeowners Association
Financial Report – Bob Finch
2010 ASSOCIATION INCOME ProjectedBudget Close
711 members 819,072 817,000 Other income 20,221 21,000 Bad debt contingency -9,996 -10,000 Reserves funds contribution -213,300 -213,300
Total funds for operations 615,997 614,700
December 7, 2010
Canterwood Homeowners Association
2010 OPERATING EXPENSES
Projected BUDGET Close Security 233,059 228,000 Grounds 163,868 177,000 Management 85,450 60,000 Streets & Buildings 22,100 18,000 Gates 13,000 19,000 R V Lot 1,200 7,000 Stables 4,000 2,500 Totals 614,517 605,500 Potential added funds for reserves 9,000
December 7, 2010
Canterwood Homeowners Association
Approved 2010 RESERVE EXPENDITURES Expenditures Streets repairs 18,313 Vacuum 1/3 of street drains 10,864 Replace furnace & A/C 7,937 Rebuild main guard house 35,412 Security Recording Cameras 65,861 Rebuild Nuthatch Park Children’s area 8,081 Total funds spent 146,468 Projected funds balance at close 925,000
December 7, 2010
Canterwood Homeowners Association
The Good News
NO FEE INCREASE in 2011
Were getting … MORE BANG FOR OUR BUCKS
December 7, 2010
Canterwood Homeowners Association
Security Update – Jerry Lee/Don Kennedy ◦ Seven fulltime officers ◦ Duties preformed include:
Home vacation checks Stop sign enforcement and studies Speed enforcement and studies with radar Security at the school bus stops when children are waiting for the bus and
when they return home General patrol of the community Jump start service for disabled vehicles Alarm response to residents’ homes Response to calls for medical assistance Regular checks on the status of the elderly in Canterwood Maintain security at the Main gate Conduct inspections of Canterwood for HOA violations by contractors Placement of flyers in the mail receptacles at all of the mail boxes Direct traffic when necessary Providing rides for residents to and from the Main gate
December 7, 2010
Canterwood Homeowners Association
Continued: Frequent inspections of the RV lot Frequent inspections of the Country club including the tennis courts
and swimming area Responding to all calls for service from the residents Taking crime reports and conducting further investigations to assist
local LE Inspections of the HOA office as well as the stables and golf course
maintenance building Sanding of the roads when necessary Securing packages for residents who are on vacation Delivering packages and reports to the HOA Board Inspecting predetermined locations throughout Canterwood on a
regular basis Maintaining a geographical map of where incidents occur in
Canterwood enabling them to concentrate their patrol efforts where needed
December 7, 2010
Canterwood Homeowners Association
Comparison of All Incidents
December 7, 2010
Canterwood Homeowners Association
Vandalism
December 7, 2010
Canterwood Homeowners Association
Burglary
December 7, 2010
Canterwood Homeowners Association
Grand Theft
December 7, 2010
Canterwood Homeowners Association
Property Theft
December 7, 2010
Canterwood Homeowners Association
Auto Theft
December 7, 2010
Canterwood Homeowners Association
Mail Theft
December 7, 2010
Canterwood Homeowners Association
Petty Theft
December 7, 2010
Canterwood Homeowners Association
Benefits:◦ Improve Security
Produce credentials for visitors Screen and Validate visitors and contractors Process vehicles with multiple passengers Accelerate the speed of processing visitors
◦ Improve Communications Pre-Registration of Visitors Notifications of Arrivals
◦ Advanced Reporting Logging and Tracking of all transactions Quick look up of visitor details
CapSure, Inc. Visitor Management System – Jerry Lee
December 7, 2010
◦ Flexible User Access WEB Access for all users Voice Mail Integration
◦ Easy to Use Officer Interface Touch Screen Interface Driver’s License Scanner
◦ Enhanced Security Watch List Pass and/or Badge Printing
◦ Integrated Access Control Single database to manage visitor and authorized user access Real time activity monitoring
◦ Real Time Reporting Administrators Officers
Visitor Management Features
December 7, 2010
Overview:Five Ways to Log In & Use the System
Officer at the Gate◦ Visitor Processing
Officer WEB◦ Security Incidents◦ Searches & Reports
Resident◦ Pre-Register Visitors◦ Update Own Profile
Administration◦ Manage All Aspects of the Program from the
Web Organization or Vendor
◦ Manage Clubhouse Employees◦ Builders, Contractors
December 7, 2010
DL Scanner makes it easy to gather information from visitors and contractors
Optical Character Recognition captures name, address, DL #, expiration date, and even picture
Far superior to Mag stripe reading, as OCR reads all 50 states and (optional) passports and other IDs
Transaction logging stores all of this information for historical needs
Easy To Use Officer Interface:Driver’s License Scanner
Passes printed on high speed thermal transfer printer◦ Will not fade!
Prints in 4-5 seconds Passes Include:
◦ Directions◦ Visitor Name◦ Host name◦ Expiration date◦ Optional bar code for egress
tracking
Actual size 4” X 10”
Enhanced Security: High Speed Vehicle Pass Printing
Up to 5 X faster than laser and
inkjet!
Video Camera Surveillance –The need -◦ Gate runners and crashers◦ Vandalism◦ Sporadic theft◦ Home invasion◦ Deter potential of increased crime as area population
increases
Canterwood Homeowners Association
A secure community is vital to our family safety and to maintain our property values
December 7, 2010
Leverages technology to augment our security staff’s surveillance of community◦ Frees up staff for other less repetitive tasks
Captures sporadic incidents in a way that augments traditional emergency response and intelligence gathering
Potential full interoperability with local and area law enforcement assets
Leads to a safer and more secure community – Invisible Fence
Reduces cost of increased personnel to monitor and protect the community
Full audit trail – better risk management
What Our System Does
December 7, 2010
Notification of real time alarms Capturing odd events at odd times Behavioural triggers – minimise checking data Many systems and functions integrated into one
◦ “Swiss army knife” approach
◦ Save power weight and space
◦ Train for one system to deliver many functions Resource & equipment sharing – true interoperability Extensive forensics and audit trail - risk management True cost of ownership – minimal on going costs Flexibility for the future – expandable - reusable
Real Benefits
December 7, 2010
Camera Locations Main Gate 3 Cameras +
Server
Peacock Gate 2 Cameras
RV Lot 1 or 2 Cameras
Baker Gate 2 Cameras
Resident Gate 2 Cameras
Total Cost = $65,861
December 7, 2010
Garden & Grounds Committee – Chris Sadoian 2010 Projects
HOA office….. Re-landscaped front bedding area, added bench and address sign.
Painted front door and installed awning.
Added two new planters at front door entrance.
Walking path and steps constructed behind office building for better access to tennis courts and playground area. New landscaping included in design.
Children’s playground drainage improvements and new playground bark installed.
December 7, 2010
Canterwood Homeowners Association
Drainage improvements were made to the grassy area leading to the Nuthatch putting green.
The island at Nuthatch and Canterwood Dr. was enhanced by removing
over grown plant material. Trees limbed, up-lighting and boulders added.
The corner at Baker Way and Old Stump was newly landscaped with
trees, shrubs and rockery. Split rail fencing was added along 53rd. and Foxglove. The round-a-bout on 47th. St. was re-landscaped adding new plant
material and trees. New landscaping was added to the beds at the newly remodeled main
gate guard house.
December 7, 2010
Canterwood Homeowners Association
Old Website poor image of community Difficult to access and navigate Could not upgrade with revised data
Why New Website
December 7, 2010
Home Page
December 7, 2010
Sample Banner Ad
December 7, 2010
DomesticAnimal Rules
December 7, 2010
News Letters
December 7, 2010
Canterwood Services
December 7, 2010
Architectural Control Committee – George Milliken
Due to the economy and the downturn in new construction and re-modeling we have been asked mainly to assist with landscaping issues and some boundary and neighbor disputes.
We have added two new members to our active committee:◦ Mort Altman ◦ John Morrison, known to many of you as our original developer.
We continue to remind residents with issues for the ACC, to PUT
YOUR REQUESTS IN WRITING to Holly our resident manager. Phone messages can be used to alert the office to up-coming needs, but ALL must be followed up with formal , written requests.
In early November Holly and Board member Mort Altman made a 2 day drive-by inspection of all Canterwood properties to determine anyneeds for improvement/corrections of landscaping problems.
December 7, 2010
Canterwood Homeowners Association
Results of the Vote
December 7, 2010
Canterwood Homeowners Association
Emphasis for 2011◦ Assess roads and paving needs◦ Review Reserve Funding◦ Continue to monitor & control costs
December 7, 2010
Canterwood Homeowners Association
New Business◦ Open Discussion
Call for Adjournment
December 7, 2010
Canterwood Homeowners Association