andy sadouskas, director of residential life jennifer hamilton, v. p. office of communications...

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Andy Sadouskas, Director of Residential Andy Sadouskas, Director of Residential Life Life Jennifer Hamilton, V. P. Office of Jennifer Hamilton, V. P. Office of Communications Communications Charlie Roberts, Dean of Students Charlie Roberts, Dean of Students Jess Sweitzer, Faculty Senate President Jess Sweitzer, Faculty Senate President Cranberry: A Portal Conception for Ellingsburg University

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Page 1: Andy Sadouskas, Director of Residential Life Jennifer Hamilton, V. P. Office of Communications Charlie Roberts, Dean of Students Jess Sweitzer, Faculty

Andy Sadouskas, Director of Residential LifeAndy Sadouskas, Director of Residential LifeJennifer Hamilton, V. P. Office of Jennifer Hamilton, V. P. Office of

CommunicationsCommunicationsCharlie Roberts, Dean of StudentsCharlie Roberts, Dean of Students

Jess Sweitzer, Faculty Senate PresidentJess Sweitzer, Faculty Senate President

Cranberry: A Portal Conception for

Ellingsburg University

Page 2: Andy Sadouskas, Director of Residential Life Jennifer Hamilton, V. P. Office of Communications Charlie Roberts, Dean of Students Jess Sweitzer, Faculty

IntroductionIntroduction

Members of the President’s executive Members of the President’s executive staff, thank you for having us today.staff, thank you for having us today.

This presentation introduces our This presentation introduces our proposal for a customized portal. The proposal for a customized portal. The first two-thirds is focused on answering first two-thirds is focused on answering the first five of seven questions posed the first five of seven questions posed to us by the new Technology Director. to us by the new Technology Director.

Page 3: Andy Sadouskas, Director of Residential Life Jennifer Hamilton, V. P. Office of Communications Charlie Roberts, Dean of Students Jess Sweitzer, Faculty

Introduction (cont.)Introduction (cont.)

This is followed by question This is followed by question number six and an actual mock up number six and an actual mock up of the proposed portal, of the proposed portal, “Cranberry.” The presentation “Cranberry.” The presentation concludes with a listing of “good concludes with a listing of “good practice” sites and pertinent practice” sites and pertinent literature/references in answer to literature/references in answer to question number seven.question number seven.

Page 4: Andy Sadouskas, Director of Residential Life Jennifer Hamilton, V. P. Office of Communications Charlie Roberts, Dean of Students Jess Sweitzer, Faculty

Why a customized portal Why a customized portal and not just use the and not just use the

university web university web presence?presence?

Page 5: Andy Sadouskas, Director of Residential Life Jennifer Hamilton, V. P. Office of Communications Charlie Roberts, Dean of Students Jess Sweitzer, Faculty

Customized Portal vs. Web Customized Portal vs. Web PresencePresence

At Ellingsburg University we are in the process of At Ellingsburg University we are in the process of revamping our current campus technology systems. revamping our current campus technology systems. As part of this effort our committee has been As part of this effort our committee has been charged with developing a portal. charged with developing a portal.

This decision was made based on a review of This decision was made based on a review of pertinent literature that explains why institutions are pertinent literature that explains why institutions are choosing portals over their current web presences. choosing portals over their current web presences.

The next few slides contain quotes from the The next few slides contain quotes from the literature that support the decision to replace our literature that support the decision to replace our current web presence with a portal.current web presence with a portal.

Page 6: Andy Sadouskas, Director of Residential Life Jennifer Hamilton, V. P. Office of Communications Charlie Roberts, Dean of Students Jess Sweitzer, Faculty

Customized Portal vs. Web Presence Customized Portal vs. Web Presence (cont.)(cont.)

““Portals facilitate the discovery of people, Portals facilitate the discovery of people, organizations, and content in a meaningful context. organizations, and content in a meaningful context. Portals are secure, offering user authentication, Portals are secure, offering user authentication, credential mapping and sensitive data encryption. credential mapping and sensitive data encryption. Portals are personalized, proactively providing Portals are personalized, proactively providing customized desktops based on the user’s role to the customized desktops based on the user’s role to the community” (Ethridge, Hadden & Smith, 2000, p. 13).community” (Ethridge, Hadden & Smith, 2000, p. 13).

““If you want to help students succeed, you must If you want to help students succeed, you must involve them in active, personal, and meaningful involve them in active, personal, and meaningful learning that appropriately supports their development learning that appropriately supports their development within an inclusive, collegial, and empowering within an inclusive, collegial, and empowering educational community” (Harr, 2002, p. 10).educational community” (Harr, 2002, p. 10).

Page 7: Andy Sadouskas, Director of Residential Life Jennifer Hamilton, V. P. Office of Communications Charlie Roberts, Dean of Students Jess Sweitzer, Faculty

Customized Portal vs. Web Presence Customized Portal vs. Web Presence (cont.)(cont.)

““Our task, as student development educators, is to design Our task, as student development educators, is to design our systems and procedures in ways that challenge and our systems and procedures in ways that challenge and empower students to learn while providing the appropriate empower students to learn while providing the appropriate degree and elements of support. In terms of information degree and elements of support. In terms of information system design, this would mean front-loading support with system design, this would mean front-loading support with easy-to-use tools and directly accessible resources while easy-to-use tools and directly accessible resources while encouraging students to take an active and self-responsible encouraging students to take an active and self-responsible role in their own educational endeavors” (Harr, 2002, p. 10).role in their own educational endeavors” (Harr, 2002, p. 10).

“…“…we learn that on a typical day, 26 % of college students we learn that on a typical day, 26 % of college students use some type of instant messenger. These data suggest use some type of instant messenger. These data suggest students are active Internet users, computers are already students are active Internet users, computers are already integrated into their lifestyle and communities, and they are integrated into their lifestyle and communities, and they are already creating their own virtual campuses” (Barratt & already creating their own virtual campuses” (Barratt & Potts, 2002).Potts, 2002).

Page 8: Andy Sadouskas, Director of Residential Life Jennifer Hamilton, V. P. Office of Communications Charlie Roberts, Dean of Students Jess Sweitzer, Faculty

Customized Portal vs. Web Presence Customized Portal vs. Web Presence (cont.)(cont.)

““Put simply, an ins1titution’s portal is designed to make Put simply, an ins1titution’s portal is designed to make an individual’s web experience more efficient and thereby an individual’s web experience more efficient and thereby make the institution as a whole more productive and make the institution as a whole more productive and responsive” (Looney & Lyman, 2000).responsive” (Looney & Lyman, 2000).

““At the most basic level, portals gather a variety of useful At the most basic level, portals gather a variety of useful information resources into a single, ‘one-stop’ Web page, information resources into a single, ‘one-stop’ Web page, helping the user to avoid being overwhelmed by ‘infoglut’ helping the user to avoid being overwhelmed by ‘infoglut’ or feeling lost on the Web” (Looney & Lyman, 2000).or feeling lost on the Web” (Looney & Lyman, 2000).

““Most simply put, a student portal is a personalized, Most simply put, a student portal is a personalized, student-centric view of College Web resources” (Harr, student-centric view of College Web resources” (Harr, 2002, p. 5).2002, p. 5).

Page 9: Andy Sadouskas, Director of Residential Life Jennifer Hamilton, V. P. Office of Communications Charlie Roberts, Dean of Students Jess Sweitzer, Faculty

Portal CustomizationPortal Customization

Portal users can change...Portal users can change... FontFont BackgroundsBackgrounds Color SchemeColor Scheme Calendar InformationCalendar Information

Page 10: Andy Sadouskas, Director of Residential Life Jennifer Hamilton, V. P. Office of Communications Charlie Roberts, Dean of Students Jess Sweitzer, Faculty

What portal channels do What portal channels do we recommend and we recommend and

why?why?

Page 11: Andy Sadouskas, Director of Residential Life Jennifer Hamilton, V. P. Office of Communications Charlie Roberts, Dean of Students Jess Sweitzer, Faculty

Portal ChannelsPortal Channels

Check gradesCheck grades Drop/Add coursesDrop/Add courses Class schedulesClass schedules Course registrationCourse registration View/Print unofficial View/Print unofficial

transcriptstranscripts Check degree Check degree

requirementsrequirements Admissions Admissions

informationinformation

Check status of Check status of admission applicationadmission application

Academic advisor Academic advisor informationinformation

Current faculty office Current faculty office hourshours

Student organization Student organization informationinformation

Athletics informationAthletics information View/Pay billView/Pay bill

Page 12: Andy Sadouskas, Director of Residential Life Jennifer Hamilton, V. P. Office of Communications Charlie Roberts, Dean of Students Jess Sweitzer, Faculty

Portal Channels (cont.)Portal Channels (cont.)

Residence hall room Residence hall room selectionselection

Review and Review and accept/deny financial accept/deny financial aid award packageaid award package

Check e-mailCheck e-mail Library servicesLibrary services Directory servicesDirectory services Health and Wellness Health and Wellness

servicesservices

Student code of Student code of conduct/Judicial conduct/Judicial informationinformation

Dining hall Dining hall informationinformation

Computer servicesComputer services Payroll formsPayroll forms Career servicesCareer services Alumni/ae servicesAlumni/ae services

Page 13: Andy Sadouskas, Director of Residential Life Jennifer Hamilton, V. P. Office of Communications Charlie Roberts, Dean of Students Jess Sweitzer, Faculty

Portal Channels (cont.)Portal Channels (cont.) Customized Customized

calendarcalendar Announcement Announcement

boardboard Chat roomsChat rooms Course Course

management toolsmanagement tools Administrator-Administrator-

specific functionsspecific functions Disability servicesDisability services

Multicultural AffairsMulticultural Affairs LGBTQA student LGBTQA student

servicesservices African-American African-American

student servicesstudent services Latino/a student Latino/a student

servicesservices Native American Native American

student servicesstudent services Asian-American Asian-American

student servicesstudent services International student International student

servicesservices

Page 14: Andy Sadouskas, Director of Residential Life Jennifer Hamilton, V. P. Office of Communications Charlie Roberts, Dean of Students Jess Sweitzer, Faculty

Portal Channels (cont.)Portal Channels (cont.)

Human ResourcesHuman Resources Job opportunitiesJob opportunities Benefit packageBenefit package Online job applicationOnline job application

Automatic book Automatic book ordering systemordering system

Parking informationParking information Purchase parking Purchase parking

permits onlinepermits online Parking mapsParking maps Online parking ticket Online parking ticket

paymentpayment

Orientation registration Orientation registration and informationand information

Online campus tourOnline campus tour Campus mapCampus map Information Technology Information Technology

online help servicesonline help services Institutional ResearchInstitutional Research Campus safetyCampus safety Academic support Academic support

servicesservices

Page 15: Andy Sadouskas, Director of Residential Life Jennifer Hamilton, V. P. Office of Communications Charlie Roberts, Dean of Students Jess Sweitzer, Faculty

Portal Channels (cont.)Portal Channels (cont.)

The aforementioned portal channels were The aforementioned portal channels were chosen based on a review of the chosen based on a review of the pertinent literature, those included in pertinent literature, those included in “good practice” sites, and personal “good practice” sites, and personal recommendations.recommendations.

The following slides include quotes from The following slides include quotes from the literature that support our portal the literature that support our portal channel choices.channel choices.

Page 16: Andy Sadouskas, Director of Residential Life Jennifer Hamilton, V. P. Office of Communications Charlie Roberts, Dean of Students Jess Sweitzer, Faculty

Portal Channels (cont.)Portal Channels (cont.)

“…“…enable campus organizations (for example, enable campus organizations (for example, clubs or interest groups, students or faculty clubs or interest groups, students or faculty government associations, fraternities/sororities, government associations, fraternities/sororities, etc.) to distribute content, communicate and etc.) to distribute content, communicate and collaborate, and deliver surveys to their collaborate, and deliver surveys to their membership through an online environment membership through an online environment similar to the course sites with which they are similar to the course sites with which they are already familiar” (Blackboard, Inc., 2004).already familiar” (Blackboard, Inc., 2004).

““When integrated with student information When integrated with student information system, class schedules, exams and other system, class schedules, exams and other academic information can be placed on the academic information can be placed on the calendar” (Volchock, 2000).calendar” (Volchock, 2000).

Page 17: Andy Sadouskas, Director of Residential Life Jennifer Hamilton, V. P. Office of Communications Charlie Roberts, Dean of Students Jess Sweitzer, Faculty

Portal Channels (cont.)Portal Channels (cont.)

““Faculty can send announcements to all students Faculty can send announcements to all students in a particular class. Through e-mail commerce in a particular class. Through e-mail commerce interfaces, book lists for each class can be posted interfaces, book lists for each class can be posted and links to the campus bookstore or external and links to the campus bookstore or external bookstores can be provided” (Volchock, 2000).bookstores can be provided” (Volchock, 2000).

“…“…containing information and University containing information and University announcements; a student, faculty, and staff announcements; a student, faculty, and staff recognition area; personalized calendar; popular recognition area; personalized calendar; popular news media outlets; and a searchable directory” news media outlets; and a searchable directory” (Conway & Hubbard, 2003).(Conway & Hubbard, 2003).

“…“…containing the University value statements, containing the University value statements, student handbook, code of conduct, and judicial student handbook, code of conduct, and judicial procedure” (Conway & Hubbard, 2003).procedure” (Conway & Hubbard, 2003).

Page 18: Andy Sadouskas, Director of Residential Life Jennifer Hamilton, V. P. Office of Communications Charlie Roberts, Dean of Students Jess Sweitzer, Faculty

Portal Channels (cont.)Portal Channels (cont.)

“…“…simplifies course enrollment with sample class simplifies course enrollment with sample class schedules, class key-word searches, and access to schedules, class key-word searches, and access to require class enrollment dates” (PeopleSoft, 2004).require class enrollment dates” (PeopleSoft, 2004).

““Technology needs to be developed in students Technology needs to be developed in students affairs in the same way it is developed in other areas affairs in the same way it is developed in other areas of the university community. Not only should the of the university community. Not only should the delivery of financial aid applications, admissions delivery of financial aid applications, admissions applications, housing and registration be done via applications, housing and registration be done via the Internet, other forms of support for students the Internet, other forms of support for students should be available through this mechanism as should be available through this mechanism as well….One advantage of this system is that it is well….One advantage of this system is that it is accessible twenty-four hours a day, seven days a accessible twenty-four hours a day, seven days a week” (Blimling & Whitt, 1999, pp.187-188).week” (Blimling & Whitt, 1999, pp.187-188).

Page 19: Andy Sadouskas, Director of Residential Life Jennifer Hamilton, V. P. Office of Communications Charlie Roberts, Dean of Students Jess Sweitzer, Faculty

Portal Channels (cont.)Portal Channels (cont.)

““No two college portals are alike, although No two college portals are alike, although most provide a core of common student most provide a core of common student services. Students typically can register, drop services. Students typically can register, drop or add courses, look up their grades, and or add courses, look up their grades, and check on what courses they need to complete check on what courses they need to complete their degree requirements. Most colleges see their degree requirements. Most colleges see Web-based e-mail systems and individual Web-based e-mail systems and individual course schedules as other “must have” portal course schedules as other “must have” portal services, both for students, and faculty services, both for students, and faculty members. Beyond offering those basic portal members. Beyond offering those basic portal services, colleges can distinguish themselves services, colleges can distinguish themselves with extras” (Olsen, 2002, p. A32).with extras” (Olsen, 2002, p. A32).

Page 20: Andy Sadouskas, Director of Residential Life Jennifer Hamilton, V. P. Office of Communications Charlie Roberts, Dean of Students Jess Sweitzer, Faculty

Recommendations for Recommendations for who (what types of who (what types of people) should be people) should be

appointed to detailed appointed to detailed planning and planning and

implementation teams.implementation teams.

Page 21: Andy Sadouskas, Director of Residential Life Jennifer Hamilton, V. P. Office of Communications Charlie Roberts, Dean of Students Jess Sweitzer, Faculty

PeoplePeople

If this portal concept is accepted, we believe If this portal concept is accepted, we believe that the people who are involved in further that the people who are involved in further planning teams, should be the same people planning teams, should be the same people that are then involved in the implementation that are then involved in the implementation of the portal. This works towards avoiding of the portal. This works towards avoiding gaps in information that can occur between gaps in information that can occur between planning and implementation teams. planning and implementation teams.

The following slide contains our The following slide contains our recommendations for areas that should have recommendations for areas that should have representation on these planning and representation on these planning and implementation teams.implementation teams.

Page 22: Andy Sadouskas, Director of Residential Life Jennifer Hamilton, V. P. Office of Communications Charlie Roberts, Dean of Students Jess Sweitzer, Faculty

People (cont.)People (cont.)

Residence LifeResidence Life Financial AidFinancial Aid RegistrarRegistrar BursarBursar Judicial AffairsJudicial Affairs Student Affairs/ServicesStudent Affairs/Services AthleticsAthletics Communications and Communications and

Public RelationsPublic Relations DevelopmentDevelopment Institutional ResearchInstitutional Research Academic SupportAcademic Support

Human ResourcesHuman Resources Information TechnologyInformation Technology AdmissionsAdmissions LibraryLibrary Faculty Faculty Chief Academic OfficerChief Academic Officer Chief Financial OfficerChief Financial Officer StudentsStudents Alumni/aeAlumni/ae Health and Wellness Health and Wellness

ServicesServices Academic DeansAcademic Deans Career ServicesCareer Services

Page 23: Andy Sadouskas, Director of Residential Life Jennifer Hamilton, V. P. Office of Communications Charlie Roberts, Dean of Students Jess Sweitzer, Faculty

People (cont.)People (cont.)

““Making a decision on a university-wide Making a decision on a university-wide portal system, and ensuring the coordinated portal system, and ensuring the coordinated implementation of such a system, requires implementation of such a system, requires early interdepartmental participation and early interdepartmental participation and ongoing collaboration” (Frazee, 2001, p. 46).ongoing collaboration” (Frazee, 2001, p. 46).

““The development of a student portal will The development of a student portal will require close collaboration of technical require close collaboration of technical experts, content experts, students, and experts, content experts, students, and administrative leadership” (Harr, 2002).administrative leadership” (Harr, 2002).

Page 24: Andy Sadouskas, Director of Residential Life Jennifer Hamilton, V. P. Office of Communications Charlie Roberts, Dean of Students Jess Sweitzer, Faculty

People (cont.)People (cont.)

“…“…portals become more mainstream, student portals become more mainstream, student affairs professionals need to be involved in affairs professionals need to be involved in the institutional decisions regarding which the institutional decisions regarding which platform to adopt. The use of portals will platform to adopt. The use of portals will change the way student activities and change the way student activities and residence life promote their events, the residence life promote their events, the manner in which campus communication manner in which campus communication takes place, the interaction between students takes place, the interaction between students and faculty/staff, and the interaction between and faculty/staff, and the interaction between students themselves” (Volchock, 2000).students themselves” (Volchock, 2000).

Page 25: Andy Sadouskas, Director of Residential Life Jennifer Hamilton, V. P. Office of Communications Charlie Roberts, Dean of Students Jess Sweitzer, Faculty

People (cont.)People (cont.)

Gilbert (2000) recommends including the following Gilbert (2000) recommends including the following people/areas: Chief Academic Officers, Faculty, people/areas: Chief Academic Officers, Faculty, Students, Student Affairs, Development, Library, Students, Student Affairs, Development, Library, Technology Support, Disability Support Services, Technology Support, Disability Support Services, Alumni, Registrar, Academic Department Chairs, Alumni, Registrar, Academic Department Chairs, and Assessment.and Assessment.

Eisler (2001) recommends the following people: Eisler (2001) recommends the following people: Chief academic officer, Dean or department chair, Chief academic officer, Dean or department chair, Faculty, Academic support professionals, Chief Faculty, Academic support professionals, Chief information officer, IT support professionals, Library, information officer, IT support professionals, Library, Student Services, Students, Bookstore (p. 14). Student Services, Students, Bookstore (p. 14).

Page 26: Andy Sadouskas, Director of Residential Life Jennifer Hamilton, V. P. Office of Communications Charlie Roberts, Dean of Students Jess Sweitzer, Faculty

How do we propose to How do we propose to get feedback on what get feedback on what goes in the portal and goes in the portal and

how it should be how it should be organized?organized?

Page 27: Andy Sadouskas, Director of Residential Life Jennifer Hamilton, V. P. Office of Communications Charlie Roberts, Dean of Students Jess Sweitzer, Faculty

FeedbackFeedback

Student focus groups including student Student focus groups including student government, residence hall sections, student government, residence hall sections, student organizations, and student athletes.organizations, and student athletes.

Faculty and staff focus groups. Faculty and staff focus groups. Note: Focus groups will be conducted during both Note: Focus groups will be conducted during both

planning and trial implementation periods.planning and trial implementation periods.

Campus wide surveys.Campus wide surveys.

Meetings with campus Information Technology Meetings with campus Information Technology professionals.professionals.

Page 28: Andy Sadouskas, Director of Residential Life Jennifer Hamilton, V. P. Office of Communications Charlie Roberts, Dean of Students Jess Sweitzer, Faculty

What technology-based What technology-based systems need to be able systems need to be able

to communicate using the to communicate using the portal?portal?

Page 29: Andy Sadouskas, Director of Residential Life Jennifer Hamilton, V. P. Office of Communications Charlie Roberts, Dean of Students Jess Sweitzer, Faculty

Technology-Based SystemsTechnology-Based Systems

According to Eisler (2001), the following According to Eisler (2001), the following systems are necessary portal components (p. systems are necessary portal components (p. 5):5): IntranetIntranet Student record systemStudent record system Human resource systemHuman resource system Financial record systemFinancial record system Collaboration user toolsCollaboration user tools Electronic mailElectronic mail Public informationPublic information Campus informationCampus information LibraryLibrary Course management toolsCourse management tools

Page 30: Andy Sadouskas, Director of Residential Life Jennifer Hamilton, V. P. Office of Communications Charlie Roberts, Dean of Students Jess Sweitzer, Faculty

Technology-Based Systems Technology-Based Systems (cont.)(cont.)

““A portal must, by definition, tie together existing A portal must, by definition, tie together existing information systems” (Frazee, 2001, p. 47).information systems” (Frazee, 2001, p. 47).

A single sign-on of user ID and password will be A single sign-on of user ID and password will be used, along with a time-based security function.used, along with a time-based security function.

““The single sign-on ultimately delivers more than just The single sign-on ultimately delivers more than just ease of use” (Mickool, 2004).ease of use” (Mickool, 2004).

““The need for privacy, security and ease of use must be The need for privacy, security and ease of use must be balanced” (Frazee, 2001).balanced” (Frazee, 2001).

Page 31: Andy Sadouskas, Director of Residential Life Jennifer Hamilton, V. P. Office of Communications Charlie Roberts, Dean of Students Jess Sweitzer, Faculty

Technology-Based Systems Technology-Based Systems (cont.)(cont.)

““In providing access to personal information, In providing access to personal information, access to personal university information, access to personal university information, campus portals encounter the same risks as campus portals encounter the same risks as other elements of the campus network. Portals other elements of the campus network. Portals face denial of service attacks, Web alteration, face denial of service attacks, Web alteration, fraud, and identity theft. They must also fraud, and identity theft. They must also support network-level security, encryption, support network-level security, encryption, and session-management, and authentication and session-management, and authentication to safeguard sensitive information and prevent to safeguard sensitive information and prevent unauthorized access” (Eisler, 2003).unauthorized access” (Eisler, 2003).

Page 32: Andy Sadouskas, Director of Residential Life Jennifer Hamilton, V. P. Office of Communications Charlie Roberts, Dean of Students Jess Sweitzer, Faculty

Technology-Based Systems Technology-Based Systems (cont.)(cont.)

““...Unicode support that will enable customers ...Unicode support that will enable customers to maintain data and user interfaces in virtually to maintain data and user interfaces in virtually any language through a single any language through a single database...Unicode support will allow customers database...Unicode support will allow customers to use languages with non-Western character to use languages with non-Western character sets such as Arabic, Japanese, and Thai with sets such as Arabic, Japanese, and Thai with their existing database. With support for all their existing database. With support for all international character sets, higher education international character sets, higher education customers can now view and maintain student, customers can now view and maintain student, faculty and staff data in any language, enabling faculty and staff data in any language, enabling a truly global implementation” (PeopleSoft, a truly global implementation” (PeopleSoft, 2004). 2004).

Page 33: Andy Sadouskas, Director of Residential Life Jennifer Hamilton, V. P. Office of Communications Charlie Roberts, Dean of Students Jess Sweitzer, Faculty

How are we planning to How are we planning to organize the portal organize the portal

pages?pages?

Page 34: Andy Sadouskas, Director of Residential Life Jennifer Hamilton, V. P. Office of Communications Charlie Roberts, Dean of Students Jess Sweitzer, Faculty

Ellingsburg University

Est. 1890

Ellingsburg University

Future Students

Students

Faculty/Staff

Alumni

Community

Hamilton Hall, a home for many first year students

Cranberry Campus Portal, 2005

1100 Rolling Hills, Botonia Maryland * telephone: 653-345-4545 * fax: 653-998-8695 * e-mail: [email protected]

sadouska

Connect to your Cranberry Portal!

“The single sign on ultimately delivers more than just ease of use….A final area that requires significant thought and research is session management and appropriate time out sessions….This gives the user time to think and write thoughtful responses to e-mails. However, financial aid information remain displayed on a screen for more than a few minutes when there is no activity. An integration framework for session management” ( Mickool, 2004).

Page 35: Andy Sadouskas, Director of Residential Life Jennifer Hamilton, V. P. Office of Communications Charlie Roberts, Dean of Students Jess Sweitzer, Faculty

Current StudentsCurrent Students

Cranberry Campus PortalCranberry Campus Portal

Page 36: Andy Sadouskas, Director of Residential Life Jennifer Hamilton, V. P. Office of Communications Charlie Roberts, Dean of Students Jess Sweitzer, Faculty

Skating tonight….

Your laundry is done

You need to fill out your FASFA…

Calculus canceled…

Ellingsburg University Est.

1890

Welcome to Cranberry, Andy Sadouskas!Welcome to Cranberry, Andy Sadouskas!

Ellingsburg News and EventsEllingsburg News and Events

Academic Academic ServicesServices

Campus Campus ServicesServices

Community Community InvolvementInvolvement

Financial Financial ServicesServices

Library Library ServicesServices

Directory Directory

Cranberry

ServicesCranberry Announcement Board allows students to receive information about billing, when their laundry is done, campus events, professors, and various other sources daily…all depending on the interest of the individuals.

E-mail

“For example, it is reported that students at Dartmouth College, a campus of 8,000 students, faculty, and staff, send 25,000 e-mails daily” ( Strange & Banning, 2001, p. 188).

Calendar function, which will automatically have your class schedule, student organizational meetings, campus events, athletic events, and other items depending on the campus groups you join!

Page 37: Andy Sadouskas, Director of Residential Life Jennifer Hamilton, V. P. Office of Communications Charlie Roberts, Dean of Students Jess Sweitzer, Faculty

Ellingsburg University Est.

1890

Welcome to Cranberry, Andy Welcome to Cranberry, Andy Sadouskas!Sadouskas!

Course Offerings

University Catalog

Degree Audit

Courses Tools

Register for Classes

Transcripts

Cranberry

Services

Academic Advisor Check your grades Class Schedule

Academic ServicesAcademic Services

On-lineDirecto

ry

Financial

Services

Community Services

Campus

Services

Portal Home

Library Service

s

Sample of Inside Pages for

Sample of Inside Pages for

Cranberry

Cranberry

Page 38: Andy Sadouskas, Director of Residential Life Jennifer Hamilton, V. P. Office of Communications Charlie Roberts, Dean of Students Jess Sweitzer, Faculty

Prospective StudentsProspective Students

Cranberry Campus PortalCranberry Campus Portal

Page 39: Andy Sadouskas, Director of Residential Life Jennifer Hamilton, V. P. Office of Communications Charlie Roberts, Dean of Students Jess Sweitzer, Faculty

Received Admissions application on January 12, 2005…

Waiting on transcripts…

Ellingsburg is ranked in the top 10 liberal arts institutions according to the U.S. News & World Report….

Senior Jennifer Hamilton has won the a national chemistry award…

Ellingsburg University Est.

1890

Welcome to Cranberry, Jess Swiezter!Welcome to Cranberry, Jess Swiezter!

Ellingsburg News and EventsEllingsburg News and Events

Admissions Admissions ApplicationApplication

Community Community InvolvementInvolvement

Financial Financial ServicesServices

History & History & TraditionTradition

Admissions Admissions StaffStaff

Cranberry

Services

Campus Campus ServicesServices

Page 40: Andy Sadouskas, Director of Residential Life Jennifer Hamilton, V. P. Office of Communications Charlie Roberts, Dean of Students Jess Sweitzer, Faculty

Faculty/AdministratorsFaculty/Administrators

Cranberry Campus PortalCranberry Campus Portal

Page 41: Andy Sadouskas, Director of Residential Life Jennifer Hamilton, V. P. Office of Communications Charlie Roberts, Dean of Students Jess Sweitzer, Faculty

New Chemistry Professor…

Fish and Fries, Caesar salad …

You need to fill out your I-9 form…

Student Council meeting at 8 p.m…

Ellingsburg University Est.

1890

Welcome to Cranberry, Dr. Dafina Stewart!Welcome to Cranberry, Dr. Dafina Stewart!

Ellingsburg News and EventsEllingsburg News and Events

Academic Academic ServicesServices

Cranberry

Services

Campus Campus ServicesServices

Human Human ResourcesResources

Community Community InvolvementInvolvement

Financial Financial ServicesServices

Library Library ServicesServices

DirectoryDirectoryAdministratorAdministrator

Page 42: Andy Sadouskas, Director of Residential Life Jennifer Hamilton, V. P. Office of Communications Charlie Roberts, Dean of Students Jess Sweitzer, Faculty

Alumni/ae Alumni/ae

Cranberry Campus PortalCranberry Campus Portal

Page 43: Andy Sadouskas, Director of Residential Life Jennifer Hamilton, V. P. Office of Communications Charlie Roberts, Dean of Students Jess Sweitzer, Faculty

Class 0f 1999 Five year reunion…

Dr. Bob Young has won the Nobel Peace Prize…

Alumni/ae trip to the Ellingsburg Art Museum with the president…

Ellingsburg University Est.

1890

Welcome to Cranberry, Charlie Roberts!Welcome to Cranberry, Charlie Roberts!

Ellingsburg News and EventsEllingsburg News and Events

Alumni/ae Alumni/ae Photo AlbumPhoto Album

Community Community InvolvementInvolvement

Career Career ServicesServices

Make a Make a DonationDonation

Alumni/ae Alumni/ae DirectoryDirectory

Cranberry

Services

Alumni/ae Alumni/ae MagazineMagazine

Homecoming Weekend

Page 44: Andy Sadouskas, Director of Residential Life Jennifer Hamilton, V. P. Office of Communications Charlie Roberts, Dean of Students Jess Sweitzer, Faculty

Prospective EmployeesProspective Employees

Cranberry Campus PortalCranberry Campus Portal

Page 45: Andy Sadouskas, Director of Residential Life Jennifer Hamilton, V. P. Office of Communications Charlie Roberts, Dean of Students Jess Sweitzer, Faculty

Resident Director application received on January 12, 2005…

Reviewing applications…

Class 0f 1999 Five year reunion…

Dr. Bob Young has won the Nobel Peace Prize…

Alumni/ae trip to the Ellingsburg Art Museum with the president…

Ellingsburg University Est.

1890

Welcome to Cranberry, Jennifer Hamilton!Welcome to Cranberry, Jennifer Hamilton!

Ellingsburg News and EventsEllingsburg News and Events

ApplicationApplicationCampus Campus

InformationInformation

BenefitsBenefits DirectoryDirectory

Cranberry

Services

JobJob OpportunitieOpportunitie

ss

AcademicsAcademics

Page 46: Andy Sadouskas, Director of Residential Life Jennifer Hamilton, V. P. Office of Communications Charlie Roberts, Dean of Students Jess Sweitzer, Faculty

Identify any pertinent Identify any pertinent literature and give literature and give examples of “good examples of “good practice sites” and practice sites” and different models of different models of

campus portals.campus portals.

Page 47: Andy Sadouskas, Director of Residential Life Jennifer Hamilton, V. P. Office of Communications Charlie Roberts, Dean of Students Jess Sweitzer, Faculty

““Good Practice” SitesGood Practice” Sites

PAWSPAWS – Louisiana State University – Louisiana State University (Ethridge, Hadden, & Smith, 2000)(Ethridge, Hadden, & Smith, 2000)

Campus PipelineCampus Pipeline – Santa Barbara – Santa Barbara City College City College (Serban & Fleming, 2002; Pickett (Serban & Fleming, 2002; Pickett & Hamre, 2002)& Hamre, 2002)

ArtemisArtemis – Florida Community College at – Florida Community College at Jacksonville Jacksonville (Harr, 2002)(Harr, 2002)

Page 48: Andy Sadouskas, Director of Residential Life Jennifer Hamilton, V. P. Office of Communications Charlie Roberts, Dean of Students Jess Sweitzer, Faculty

““Good Practice” SitesGood Practice” Sites

INSITE – Indiana University INSITE – Indiana University More informationMore information

One1Stop - Brigham Young University One1Stop - Brigham Young University More informationMore information

Other examples of university portals Other examples of university portals can be found at:can be found at: http://www.wcet.info/projects/laap/resources/http://www.wcet.info/projects/laap/resources/

collab_sites.asp#portalscollab_sites.asp#portals

Page 49: Andy Sadouskas, Director of Residential Life Jennifer Hamilton, V. P. Office of Communications Charlie Roberts, Dean of Students Jess Sweitzer, Faculty

Different ModelsDifferent Models

The following are some organizations The following are some organizations that provide portal design services:that provide portal design services: PeopleSoftPeopleSoft

More informationMore information Campus PipelineCampus Pipeline

More informationMore information BlackboardBlackboard

More informationMore information uPortaluPortal

More informationMore information

Page 50: Andy Sadouskas, Director of Residential Life Jennifer Hamilton, V. P. Office of Communications Charlie Roberts, Dean of Students Jess Sweitzer, Faculty

Works ConsultedWorks ConsultedBarratt, W. (2003). Information technology in Barratt, W. (2003). Information technology in

student affairs. In S. R. Komives, & D. B. Woodard student affairs. In S. R. Komives, & D. B. Woodard Jr., (Eds.), Jr., (Eds.), Student services: A handbook for the Student services: A handbook for the professionprofession (pp.379-396). San Francisco, CA: (pp.379-396). San Francisco, CA: Jossey-Bass.Jossey-Bass.

Barratt, W. & Potts, C. (2002). Where is the virtual Barratt, W. & Potts, C. (2002). Where is the virtual campus union? campus union? Student Affairs Online, 3Student Affairs Online, 3 (4), from (4), from http://studentaffairs.com/ejournal/Fall_2002/virtualhttp://studentaffairs.com/ejournal/Fall_2002/virtualcampusunion.htmcampusunion.htm

Blackboard, Inc. (2004). Blackboard, Inc. (2004). Blackboard community Blackboard community systemsystem.. Retrieved February 17, 2005, from Retrieved February 17, 2005, from http://www.blackboard.com/docs/AS/Bb_Communithttp://www.blackboard.com/docs/AS/Bb_Community_System_Brochure.pdfy_System_Brochure.pdf

Page 51: Andy Sadouskas, Director of Residential Life Jennifer Hamilton, V. P. Office of Communications Charlie Roberts, Dean of Students Jess Sweitzer, Faculty

Works Consulted (cont.)Works Consulted (cont.)

Conway, J., & Hubbard, B. (2003, July 26). From Conway, J., & Hubbard, B. (2003, July 26). From brick to bytes: Building an online activities brick to bytes: Building an online activities environment. environment. Student Affairs OnlineStudent Affairs Online, , 4 4 (3). (3). Retrieved February 13, 2005, from Retrieved February 13, 2005, from http://studentaffairs.com/ejournal/Summer_2003/http://studentaffairs.com/ejournal/Summer_2003/Bricks-to-Bytes.htmBricks-to-Bytes.htm

Eisler, D. L. (2001). Campus portals: Supportive Eisler, D. L. (2001). Campus portals: Supportive mechanisms for university communication, mechanisms for university communication, collaboration, and organizational charts. collaboration, and organizational charts. Journal Journal of Computing in Higher Education, 13of Computing in Higher Education, 13(1), 3-24.(1), 3-24.

Eisler, D. L. (2001). Selecting and implementing Eisler, D. L. (2001). Selecting and implementing campus portals. campus portals. Syllabus,Syllabus, 1414, 22-25., 22-25.

Page 52: Andy Sadouskas, Director of Residential Life Jennifer Hamilton, V. P. Office of Communications Charlie Roberts, Dean of Students Jess Sweitzer, Faculty

Works Consulted (cont.)Works Consulted (cont.)

Eisler, D. L. (2003, May 1). Campus portal security: Eisler, D. L. (2003, May 1). Campus portal security: Access, risks, and rewards. Access, risks, and rewards. SyllabusSyllabus. Retrieved . Retrieved February 15, 2005, from http://campus-February 15, 2005, from http://campus-technology.com/print.asp?ID=7625technology.com/print.asp?ID=7625

Ethridge, R. R, Hadden, C. M & Smith, M. P. (2000). Ethridge, R. R, Hadden, C. M & Smith, M. P. (2000). Building a personalized education portal: Get a Building a personalized education portal: Get a behind-the-scenes look at LSU’s award-winning behind-the-scenes look at LSU’s award-winning system. system. Educause Quarterly, 23Educause Quarterly, 23(3), 12-29.(3), 12-29.

Frazee, J. P. (2001). Charting a smooth course for Frazee, J. P. (2001). Charting a smooth course for portal development. portal development. Educause Quarterly, 24Educause Quarterly, 24(3), 42-(3), 42-48.48.

Page 53: Andy Sadouskas, Director of Residential Life Jennifer Hamilton, V. P. Office of Communications Charlie Roberts, Dean of Students Jess Sweitzer, Faculty

Works Consulted (cont.)Works Consulted (cont.)

Gilbert, S. W. (2000, August 17). Portal decisions Gilbert, S. W. (2000, August 17). Portal decisions demand collaboration – can portals support it? demand collaboration – can portals support it? TLT Group. TLT Group. Retrieved February 15, 2005, from Retrieved February 15, 2005, from http://www.tltgroup.org/gilbert/SyllabusCol2.htmhttp://www.tltgroup.org/gilbert/SyllabusCol2.htm

Harr, G. L. (2002). Harr, G. L. (2002). Connections: A comprehensive Connections: A comprehensive student portalstudent portal. Jacksonville, FL: Florida . Jacksonville, FL: Florida Community College at Jacksonville. (ERIC Community College at Jacksonville. (ERIC Document Reproduction Service No. ED474411)Document Reproduction Service No. ED474411)

Johnson, K. (2001). A river runs through it: Johnson, K. (2001). A river runs through it: Considerations and issues when evaluating Considerations and issues when evaluating student portals. student portals. Student Affairs Online, 2 Student Affairs Online, 2 (1), from (1), from http://studentaffairs.com/ejournal/Winter_2001/rivhttp://studentaffairs.com/ejournal/Winter_2001/river2.htmer2.htm

Page 54: Andy Sadouskas, Director of Residential Life Jennifer Hamilton, V. P. Office of Communications Charlie Roberts, Dean of Students Jess Sweitzer, Faculty

Works Consulted (cont.)Works Consulted (cont.)

Looney, M., & Lyman, P. (2000). Portals in higher Looney, M., & Lyman, P. (2000). Portals in higher education. education. Educase. Retrieved February 15, 2005, Educase. Retrieved February 15, 2005, from from http://www.educause.edu/pub/er/erm00/articles004/lhttp://www.educause.edu/pub/er/erm00/articles004/looney.pdf#search='portals%20in%20higherooney.pdf#search='portals%20in%20higher%20education%20looney%20and%20lyman%20education%20looney%20and%20lyman

Mickool, R. (2004, April 1). The challenge of single sign-Mickool, R. (2004, April 1). The challenge of single sign-on. on. SyllabusSyllabus. Retrieved February 15, 2005, from . Retrieved February 15, 2005, from http://www.campus-technology.com/print.asp?http://www.campus-technology.com/print.asp?ID=9194ID=9194

Olsen, F. (2002, August 9). The power of portals. Olsen, F. (2002, August 9). The power of portals. The The Chronicle of Higher EducationChronicle of Higher Education, pp. A32-A33., pp. A32-A33.

Page 55: Andy Sadouskas, Director of Residential Life Jennifer Hamilton, V. P. Office of Communications Charlie Roberts, Dean of Students Jess Sweitzer, Faculty

Works Consulted (cont.)Works Consulted (cont.)

PeopleSoft. (2004). PeopleSoft. (2004). PeopleSoft announces Campus PeopleSoft announces Campus Solutions 8.9Solutions 8.9. Retrieved February 15, 2005, from . Retrieved February 15, 2005, from http://www.peoplesoft.com/corp/en/news_events/http://www.peoplesoft.com/corp/en/news_events/news/database/press_release.jsp?news/database/press_release.jsp?doc=4E3F54EBD56B669488256F3400564F12doc=4E3F54EBD56B669488256F3400564F12

Pickett, R. A. & Hamre, W. B. (2002). Building Pickett, R. A. & Hamre, W. B. (2002). Building portals for higher education. portals for higher education. New Directions for New Directions for Institutional Research, 13Institutional Research, 13, 37-55. , 37-55.

Serban, A. M. & Fleming, S. (2002). Serban, A. M. & Fleming, S. (2002). Evaluation of Evaluation of Campus Pipeline, Spring 2002Campus Pipeline, Spring 2002. Santa Barbara, CA: . Santa Barbara, CA: Santa Barbara City College. (ERIC Document Santa Barbara City College. (ERIC Document Reproduction Service No. ED476335)Reproduction Service No. ED476335)

Page 56: Andy Sadouskas, Director of Residential Life Jennifer Hamilton, V. P. Office of Communications Charlie Roberts, Dean of Students Jess Sweitzer, Faculty

Works Consulted (cont.)Works Consulted (cont.)

SunGard Data Systems. (2004). SunGard Data Systems. (2004). SCT Luminis product SCT Luminis product family packed offeringsfamily packed offerings. Retrieved February 15, . Retrieved February 15, 2005, from 2005, from http://www.sctcorp.com/Education/products/p_l_indhttp://www.sctcorp.com/Education/products/p_l_index.html#ex.html#

Timecruiser Computing Corp. (2005). Timecruiser Computing Corp. (2005). CampusCruiser: CampusCruiser: A complete web-based higher education enterprise A complete web-based higher education enterprise portalportal. Retrieved February 15, 2005, from . Retrieved February 15, 2005, from http://www.campuscruiser.com/cc_what_over.htmlhttp://www.campuscruiser.com/cc_what_over.html

Volchok, D. J. (2000). Student affairs and technology: Volchok, D. J. (2000). Student affairs and technology: An introduction to the integration of dot.coms and An introduction to the integration of dot.coms and student affairs. student affairs. Student Affairs Online, 1Student Affairs Online, 1 (3), from (3), from http://studentaffairs.com/ejournal/Summer_2000/pohttp://studentaffairs.com/ejournal/Summer_2000/portals.htmrtals.htm

Page 57: Andy Sadouskas, Director of Residential Life Jennifer Hamilton, V. P. Office of Communications Charlie Roberts, Dean of Students Jess Sweitzer, Faculty

Members of the President’s Members of the President’s executive staff, thank you for executive staff, thank you for

reviewing our portal reviewing our portal proposal. We look forward to proposal. We look forward to

your decision.your decision.