ANDREA DRINO-EVANS 28601 Los Alisos Boulevard-2065, Mission Viejo, California 92692 949.540.3742 andrea.l.drino@gmail.com

SUPPLY CHAIN PROFESSIONAL / PROJECT MANAGER

Dynamic, solutions-focused, and hands-on professional, with solid experience and proven skills in project management for ERP applications in key areas of sales and marketing, supply chain, and distribution. Adept at driving vision, strategy, and tactics, as well as providing innovative business solutions toward the fulfillment of established goals. Equipped with proven track record of success for consistent project delivery within the constraints of scope, quality, time, and cost. Expert at evaluating business processes, systems or technology changes; known for hands-on approach in increasing productivity, optimizing efficiency, and reducing costs. Effective at directing technical teams to support key initiatives and achieve business targets. Proficient with Microsoft Office Suite (Word, Excel, and PowerPoint) and Microsoft Project.

AREAS OF EXPERTISE

Project Planning and Development | Organizational Change Management | Business Process ImprovementEnd-User Support and Management | Strategic Planning and Analysis | Leadership and Training

Risk Management and Mitigation

PROFESSIONAL EXPERIENCE

FLUIDMASTER, INC. SAN JUAN CAPISTRANO, CAEnterprise Resource Planning (ERP) Core Team Member 2013–2014Distribution and Logistics Manager 2008–2013Systems Training Manager 2007–2008Customer Service Manager 1997–2007

Key Accomplishments: Keenly evaluated customers’ distribution and transportation requirements, resulting in being selected to

manage Fluidmaster’s 3PL; selected to join the core implementation team in order to support distribution and customer service during the 2013 JD Edwards ERP software implementation.

Capitalized on industry expertise in developing and implementing electronic data interchange (EDI) and customer service modules; supported master file conversions during the six-month ERP implementation within the United States and three-month establishment in the United Kingdom; successfully completed the implementations on time and within budget.

Served as a project lead to outsource distribution and logistics in integrating two warehouses into one, and re-tooling the entire logistics process which decreased distribution and logistics costs by 37% or equivalent to $4.5M.

Served as project lead in an effort to reduce costs and standardize both inbound and intra-company freight through a partnership with DHL Global, providing enhanced visibility and tracking of freight

Reduced lead times for key retail and wholesale accounts by 40%, from five days to three days through efficient project management.

Drove strategic efforts in enhancing quality controls over delivery of orders which resulted in a 50% reduction in claims by customers at end of first year and a 20% decrease thereafter.

Made substantial contribution in improving inventory accuracy to 99% in U.S. DC; thus significantly eliminating the need for an annual physical inventory.

Played a lead role in the successful expansion to a new warehouse space to in 30 days, with seamless operations and no impact on customers.

Performed as a core team member engaged in the development of a rollout strategy and implementation of a complete consumer packaging redesign; collaborated with sales, marketing, supply chain and manufacturing; successfully completed the project in five months and achieved 15% reduction in returns and lifted sales by nearly 5%.

Pioneered the design and initiated training programs and desktop manuals for the users to access and evaluate information for decision-making purposes on corporate legacy system, then engaged with functional leaders in the writing of and auditing of training materials for customer support modules within JD Edwards.

Closely monitored the process of converting key customers from faxed-based order processing to EDI, which supported double-digit growth with no increase to headcount.

Established systems support through the successful implementation of the demand solutions forecasting software in 2005, currently utilized in conjunction with Fluidmaster’s ERP system.

Expertly handled various metrics and key performance indicators (KPIs) in relation to service levels, budgets, and, corporate initiatives.

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ANDREA DRINO-EVANS 28601 Los Alisos Boulevard-2065, Mission Viejo, California 92692 949.540.3742 andrea.l.drino@gmail.com

EARLIER CAREER

Price Pfister, Inc. LAKE FOREST, CA 1990-1997Project Leader, Functional TeamProject Manager, Customer Service/SalesSales Administration Manager

Key Accomplishments: Led the ERP Implementation Team in defining the current environment, future business rules, data cleanup

and conversion, and system configuration to support global growth. Managed a department of 10 employees with dotted line responsibility for three distribution centers;

Directed monthly S&OP meetings, and improved service levels by almost 25% while reducing finished goods inventory levels at the DC’s.

Coordinated the roll out of new product line introductions and store sets each year, successfully meeting store set deadlines while maintaining COT scores.

Tropic-Cal, Inc. INDUSTRY, CA 1986-1990Director of Sales ServicesCustomer Service Manager

Key Accomplishments: Served as the director of sales services, accountable for the development and production of comp reports

for management which were utilized in the development of customer and product line strategies for growth. Coordinated and implemented on schedule, the company’s largest government contract to supply

sunglasses to military troops and bases. Project met all deadlines and requirements, and enabled the company to gain additional military contracts.

Coordinated and implemented Tropic-Cal’s first EDI program with Wal-Mart.

EDUCATION AND CREDENTIALS

BACHELOR OF ARTS, COMMUNICATIONS

UNIVERSITY OF CALIFORNIA, SANTA BARBARA, CA

PMP CERTIFICATION

PROJECT MANAGEMENT PROFESSIONAL, PMI-OC CHAPTER

TEACHING CREDENTIAL PROGRAM

NATIONAL UNIVERSITY, WOODLAND HILLS, CA

AFFILIATIONS

Council of Supply Chain Management Professionals (CSCMP)Project Management Institute (PMI)

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