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TTML Investor Presentation March 2013

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  • TTMLInvestorPresentation

    March2013

  • Disclaimer

    The information contained in this presentation is only current as of its date. All actions and statements made herein or otherwise shall besubject to the applicable laws and regulations as amended from time to time. There is no representation that all information relating to thecontext has been taken care off in the presentation and neither we undertake any obligation as to the regular updating of the information as a

    lt f i f ti f t t th i W ill t li bilit h t f l i i di tl i di tl f thresult of new information, future events or otherwise. We will accept no liability whatsoever for any loss arising directly or indirectly from theuse of, reliance of any information contained in this presentation or for any omission of the information. The information shall not bedistributed or used by any person or entity in any jurisdiction or countries were such distribution or use would be contrary to the applicablelaws or Regulations. It is advised that prior to acting upon this presentation independent consultation / advise may be obtained and necessarydue diligence, investigation etc may be done at your end.

    Certain statements in this release concerning our Company objectives, future prospects, expectations may be forwardlooking statements,which involve a number of risks, and uncertainties that could cause actual results to differ materially from those in such forwardlookingstatements. Tata Teleservices (Maharashtra) Limited may, from time to time, make additional written and oral forward looking statements,including our reports to shareholders. The Company does not undertake to update any forwardlooking statement that may be made fromtime to time by or on behalf of the company.

    Actual results, performances or events may differ materially from these forwardlooking statements including the plans, objectives,expectations, estimates and intentions expressed in forward looking statements due to a number of factors, including without limitation,future changes or developments in our business, our competitive environment, telecommunications technology and application, and political,economic, legal and social conditions in India. It is cautioned that the foregoing list is not exhaustive. This presentation is not being used inconnection with any invitation of an offer or an offer of securities and should not be used as a basis for any investment decisionconnection with any invitation of an offer or an offer of securities and should not be used as a basis for any investment decision.

    For any queries, write to: [email protected]

    2

    y q , @

  • Contents

    OverviewofIndustryandTTML

    L K Hi hli hTTML KeyHighlights

    FinancialPerformance

    3

  • Growth in Global Wireless Revenues (2009 2012) Growth in India Wireless Revenue

    StrongIndustryRevenueGrowthProspectsbasedonVoiceRPMIncrease;DatatoDriveGrowth

    GrowthinGlobalWirelessRevenues(20092012) GrowthinIndiaWirelessRevenue2

    .

    2

    %

    1

    5

    .

    6

    %

    .

    6

    %

    1

    5

    .

    6

    %

    1

    7

    .

    1

    %

    6

    %8%

    12%

    16%

    20%

    %

    6

    5

    8

    1

    5

    1

    ,

    9

    6

    0

    2

    ,

    0

    9

    7

    1,500

    2,000

    2,500

    B

    n

    )

    CAGR(201317):8.7%

    6

    .

    7

    %

    1

    2

    6

    .

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    1,000

    9 0 1 2

    E E E E E

    (

    I

    N

    R

    B

    Focusofoperatorsshiftingonrevenuegrowth;datatodriveindustrygrowth

    Focusofoperatorsshiftingonrevenuegrowth;datatodriveindustrygrowth

    Data as % of Wireless Revenue: High Room for Growth given

    EmergingMarkets,includingIndiawitnessinghealthiergrowthratesEmergingMarkets,includingIndiawitnessinghealthiergrowthrates

    2

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    7

    E

    30%40%50%60%

    %

    Dataas%ofWirelessRevenue:HighRoomforGrowthgivenCurrentLowPenetrationinIndiaTrendsinVoiceRPMinIndia:ImprovementExpected

    0.550.45 0.42 0.45 0.47

    0.48 0.50 0.51 0.53

    0.400.500.60

    P

    M

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    0%10%20%30%

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    0.000.100.200.30

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    i

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    g

    G

    e

    Leadingplayershavestartedincreasingtariffs todrivevoicerevenuegrowth

    Leadingplayershavestartedincreasingtariffs todrivevoicerevenuegrowth

    Source:IndustryResearch,ManagementEstimates

    ContributionofdatatorevenuesinIndialowercomparedtointernationalbenchmarks significantroomforgrowth

    ContributionofdatatorevenuesinIndialowercomparedtointernationalbenchmarks significantroomforgrowth

    2 2 2 2 2

  • TTMLisStrategicallyPositionedintheEvolvedCirclesofMumbaiandMaharashtra

    MumbaiandMaharashtraaccountforHigherRevenueShareowingtoHigherARPULevels(Oct2012 Dec2012)TotalWirelessRevenues:GrowthContinues

    1 018 1 0701,196

    1,378 1,493

    1 2001,4001,600

    120

    130

    11.4%

    14.7%

    12%14%16%

    79

    8183

    93

    98

    82 93

    1111201,018 1,070

    4006008001,0001,200

    80

    90

    100

    110

    (

    R

    s

    .

    B

    n

    )

    (

    R

    s

    .

    B

    n

    )

    3.7%

    7.7%6.6%

    8.1%

    2%4%6%8%

    10%12%

    77

    20060

    70

    FY09 FY10 FY11 FY12 9MFY13Mumbai Maharashtra India(RHS)

    0%2%

    Mumbai Maharashtra Mumbai+Maharashtra

    %ofPanIndiaSubscibers %ofPanIndiaGrossRevenue

    These circles have significantly higher ARPU levels as compared to panIndia industry averages owing to highershare of VAS, Data and higher MoU

    Voice RPM increase and Data penetration and usage will drive future growth in these mature circlesp g g

    5

    Source:TRAI

  • EvolutionofTTML

    WIRELINE CDMA DATA GSM 3G

    1996 1997 1998 2002 2008 2009 2010 2013

    WIRELINE CDMA DATA GSM 3G

    1996 1997

    Spectrum Sep 1998 Sep 2008

    License1996Basic

    ProviderLicense

    1997WirelessLicense

    SpectrumMumbai

    Sep 1998CDMA 5MHz

    Sep 2008GSM 4.4MHz

    Nov 1997CDMA 5 MH

    Spectrum Nov 2008 Sept 2010

    RevenueMilestones

    CDMA 5MHzMaharashtra GSM 4.4MHz 3G 5MHz

    2006Rs. 10 Bn

    2010Rs 20 BnMilestones Rs.10Bn Rs.20Bn

    StrategicMilestones

    1998LaunchedTDMA

    2001TataGroupgainedcontrolbyacq.Of

    2009PartnershipwithNTT

    2011Integrationof Brands

    6

    TDMA HughesTelecom DOCOMO ofBrands

  • TTML ShareholdingPattern

    ShareholdingPatternasonDec2012 DetailedShareholding

    %

    Promoter&PromoterGroupp

    TataGroup 65.6

    NTTDOCOMO 12.1

    TotalPromoter&PromoterGroup(A) 77.7

    i iFII

    DII0.1%

    Others21.5%

    Institutions

    ForeignInstitutionalInvestors 0.7

    DomesticInstitutions 0.1TotalInstitutions(B) 0.8

    Promoter77.7%

    FII0.7%

    NonInstitutions

    BodiesCorporates 2.4

    Individuals 18.6Others 1 00Others 1.00TotalNonInstitutions(C) 21.5

    TotalPublicShareholding(B+C) 22.2

    Total(A+B+C) 100.0

    7

  • LeveragingStrongTataPresenceacrosstheTelecomsValueChain

    Comp.#1 Comp.#2 Comp.#3 Comp.#4 Comp.#5 Tata TataEntities

    a

    s

    t

    r

    u

    c

    t

    u

    r

    e InternationalBackbone Planned

    DomesticBackbone

    I

    n

    f

    r

    a

    Tower

    g

    m

    e

    n

    t

    s Individual Enterprise

    S

    e

    g

    Carrier

    S

    e

    r

    v

    i

    c

    e Fixed Mobile

    T

    e

    l

    e

    c

    o

    m

    &

    T

    V

    Narrowband Broadband

    PayTVDistribution T

    E

    n

    a

    b

    l

    e

    r

    s

    IT ITES

    Content

    TataBusinessSupportServices

    8

    LimitedPresenceSignificantPresence *Basedoninternalassessment;Comp.:Competitor

  • TTML BoardofDirectors Serves on the Boards of Companies such as Tata Teleservices Ltd., Tata Communications Ltd., Tata Investment Corporation Ltd.,

    Tata Business Support Services Ltd Tata Petrodyne Ltd Praj Industries Ltd TSR Darashaw Ltd and Tata AIA Life Insurance

    Mr.Kishor ChaukarChairman

    Tata Business Support Services Ltd., Tata Petrodyne Ltd., Praj Industries Ltd., TSR Darashaw Ltd. and Tata AIA Life InsuranceCompany Ltd.

    He had been instrumental in providing strategic direction and support to the Tata companies promoted by TIL, and in formulatingstrategy at Tata Group level

    He was previously the MD of ICICI Securities and Finance Company, and was also a member of the board of directors of ICICI He is a postgraduate in management from the Indian Institute of Management, Ahmedabad

    Mr.S.RamadoraiDirector

    Vice Chairman of Tata Consultancy Services (TCS), he had taken over as CEO of TCS in 1996 Also serves on Boards of various companies and educational institutes: Tata Industries Ltd., Hindustan Unilever Ltd., Piramal

    Healthcare Ltd., Tata Advanced Systems Ltd., Asian Paints Ltd. and the MIT Executive Board, besides Tata Teleservices(Maharashtra) Ltd.

    The Chief Strategy Officer of Tata Teleservices Limited. he has over 30 years of wide ranging professional experience in sales andmarketin b siness de elopment and strate incl din in se eral international assi nments across Asia E rope and NorthMr.KojiOno

    Director

    marketing, business development and strategy including in several international assignments across Asia, Europe and NorthAmerica

    He has a Masters degree in Engineering from Waseda University in Japan as well as a Masters in Computer Science from SyracuseUniversity in the USA

    Mr. Amal Ganguli A Chartered Accountant by profession, he spent over 40 years with PriceWaterhouse / Pricewaterhouse Coopers where he became

    a partner in 1969 and was the Chairman and Senior Partner from 1996 till his retirement in 2003Mr.Amal GanguliIndependentDirector

    a partner in 1969 and was the Chairman and Senior Partner from 1996 till his retirement in 2003 Serves as an Independent Director and Chairman/Member of Audit Committee of companies such as Century Textiles and

    Industries Ltd., HCL Technologies Ltd., ICRA Ltd., Maruti Suzuki India Ltd., New Delhi Television Ltd., Tata Communications Ltd. andTriveni Engineering and Industries Ltd.

    He belongs to the Indian Telecommunication Service and the Chairman and Managing Director of Mahanagar Telephone Nigam Ltd.during 1995 and 1997

    Mr.NSRamachandranIndependentDirector

    g Previously, he has held positions such as Chief Executive of the Telecommunication Department for the state of Karnataka, as

    General Manager of Planning and Development of the Telecom Network of Delhi and as Director in the Rural Development TaskForce of Telecom Department

    He has also worked with the International Telecommunication Union as a Senior Expert in Rural Network in Geneva, Maldives,Uganda and Zimbabwe.

    He was appointed as a Member of TRAI on its formation in 1997 and held office till 2000 H i l di t i T t T l i Ltd

    9

    He is also a director in Tata Teleservices Ltd.

  • TTML BoardofDirectors(Contd.)

    Prof.AshokJhunjhunwalaIndependentDirector

    A Professor of the Department of Electrical Engineering, IIT, Chennai, he leads the Telecommunications and Computer Networksgroup (TeNeT) at IIT Chennai

    He is a Director on the Boards of State Bank of India, Tata Communications Ltd., Polaris Software Lab Ltd., 3i Infotech Ltd., SaskenCommunication Technologies Ltd., Tejas Networks Ltd. and Institute for Development & Research in Banking Technology

    He is member of Prime Ministers Setup Scientific Advisory Committee

    Mr.NadirGodrejIndependentDirector

    A Professor of the Department of Electrical Engineering, IIT, Chennai, he leads the Telecommunications and Computer Networksgroup (TeNeT) at IIT Chennai

    He is a Director on the Boards of State Bank of India, Tata Communications Ltd., Polaris Software Lab Ltd., 3i Infotech Ltd., SaskenCommunication Technologies Ltd., Tejas Networks Ltd. and Institute for Development & Research in Banking Technology

    He is member of Prime Ministers Setup Scientific Advisory Committee

    Mr.DTJosephIndependentDirector

    A former IAS officer, he has served the Government of India and the Government of Maharashtra in various capacities, including asSecretary, Public Health Department and Urban Development Department

    He is a Director of Shreyas Shipping and Logistics Ltd., Mundra Port and Special Economic Zone Ltd., Ocean Sparkle Ltd., West AsiaMaritime Ltd., Shreyas Relay Syatems Ltd. and Dedicated Freight Corridor Corporation of India Ltd.

    Mr.Srinathi h

    Joined Tata Administrative Services in 1986, and has held positions in Project Management, Sales & Marketing, and Management indifferent Tata companies in the ICT sector

    He has worked with Tata Honeywell, Tata Industries Ltd., Tata Information Systems Ltd., Tata Internet Services and TataCommunicationsNarasimhan

    ManagingDirectorCommunications

    He was appointed the MD of Tata Teleservices in Feb. 2011; also serves as a Director on Board Director on Board of TataCommunications, TTSLs tower subsidiary, Viom Networks

    He is a Mechanical Engineer from IIT Chennai and has a postgraduate in management from the Indian Institute of Management,Kolkata

    10

  • TTML Management Deepak has 28 years of experience across various industry segmentsTelecom, Information Technology, Manufacturing and

    Mr.DeepakGulatiExecutivePresident MobilityDivision

    Consumer Durables ; In the past hes worked with Bharti Airtel for 8 years as Business Head South, North and East regions Deepak has spearheaded the national launch of Tata Teles GSM platform branded Tata Docomo across 18 circles His knowledge of customer trends and market movements across the country have led to him being a wellknown figure in the

    industry.

    Madhu has been associated with the Company since 1998Mr.M.A.MadhusudanPresident

    EnterpriseBusiness

    Madhu has been associated with the Company since 1998 During his tenure at Tata Teleservices, he was a key member of the core team which led the company from a single circle operation

    to pan India presence with a subscriber base of over 25 million Before taking over as President Corporate business, Madhu was CEO of Virgin Mobile India Madhu is a commerce graduate fromMysore University and has done his PGCBM from XLRI Jamshedpur

    PrateekPashinePresident SME

    Pashine began his career with the Tata Group in 1995 and has worked in diverse industries within the group, such as hospitality,software, real estate, telecom equipment and telecom and internet services

    He has spent considerable amount of time in Marketing roles, spanning Hotels, Internet and Telecom Pashine was the recipient of the prestigious Fullbright Scholarship of US attended FulbrightCII Fellowship programme for

    Leadership in Management at the Carnegie Mellon University, Pittsburgh, USA, in 2006 Pashine has an MBA in Corporate Strategy and Marketing with an Engineering degree in Electronics

    Mr. SGMuraliChiefFinancial

    Officer

    Murali has been associated with the Tata Group since 1997 and since 1999 with the Company A fellow member of the Institute of Chartered Accountants of India and an Associate Member of the Institute of Cost Accountants

    of India MrMurali has over 27 years of experience and has worked across industry segments in India and overseas

    Mr.SVaradarajanExecutivePresident HumanResource

    Raja brings with him over 30 years of rich experience across various industry segments like Manufacturing, ManagementConsulting, Financial services, Telecom and BPO

    Raja was part of the promoting team along with industry pioneer Raman Roy at Spectramind and Quattro Global Services Raja has won many accolades, notably at the World HR Congress in 2009 for his thought leadership and contribution to the field of

    HR, the Best Employer award at BPO Excellence Awards 200910

    11

  • Contents

    OverviewofIndustryandTTML

    L K Hi hli hTTML KeyHighlights

    FinancialPerformance

    12

  • TTML KeyHighlights Integrated play across11

    Technology : Wireline, CDMA, GSM and 3G

    Products: Voice, Data & other enterprise Services

    Customer segment: Enterprise SME and Retail Customer segment: Enterprise, SME and Retail

    Significant Market Share

    RMS rank 3rd in Mumbai (~13%) & 4th in Maharashtra (~ 10%)*

    22

    VLR ARPU at par or better than industry average

    Data offerings across technologies, with growing share of Data + VAS Revenues

    Strong brand presence established within a short period; Unified brand: Tata DoCoMo

    33

    44 g p p ;

    Significant single brand retail presence a network of 500+ stores

    Leading private player in wireline segment; stable revenue stream

    44

    55

    66 Wireline Subscriber Base rank 2nd in Mumbai (~ 18%) and Maharashtra (~ 10%)^

    Population coverage of 80%+ through a network of ~10,000 BTS and ~14,000 Km ofoptical fiber in Mumbai & Maharashtra (one of the largest in Mumbai)

    77

    13

    Consistent track record of cash profits since FY 2007; mature CDMA business; maturingwireline business; strong emerging GSM business* OctDec2012quarter

    ^Dec2012

    88

  • Integrated&ComprehensiveProductOfferingsAddressingDiverseCustomerSegments

    1

    FixedLineVoice

    Compre

    POTS,PRI,BRI,Centrex Audioconferencing,InstaConferencing ManagedVCFlexiTollNos.BudgetCalls

    3GGSMCDMAWirelineTechnologies

    WirelessVoice

    ehensiveend

    MobilePrepaid&Postpaid Fixedwirelessline

    Wirefree PBX Officeinabox

    WirelessData

    toendsoluti

    3GDataServices Photon+(1x,3x,6x)Securenet

    CustomizedsecureInternet

    RoadwarriorWirelessVPN

    DataConnectivityServices

    onsforenterp

    L1 L3ServicesDLC,MPLS

    QoS,BandwidthonDemand

    MetroEthernetNetwork

    ADSL+InternetforEnterprises

    ManagedServices

    priseneeds

    DataCenter&CloudServices ManagedServices M2MServices&LBS SMS&USSDGateway

    14

    AddressingDiverseCustomerSegments RETAIL SME TOPCORPORATES

  • Strong#3byRevenue2

    Mumbai:ConsistentlyIncreasingMarketShare,Gained#3Rankin2011 Maharashtra:Sustaining#4Rank

    13.3% 13.2%14%10.7%

    10 2%

    12%

    11.7%

    10%

    12%10.2% 10.1%

    8%

    10%

    6%

    8%

    4%

    6%

    2%

    4%

    0%

    2%

    Rank 4 3 3 Rank 4 4 4

    Overtook # 4 to gain Market Rank # 3Overtook # 4 to gain Market Rank # 3

    0%FY11 FY12 9MFY13

    0%FY11 FY12 9MFY13

    15

    Source:TRAI

    Overtook#4togainMarketRank#3Overtook#4togainMarketRank#3

  • OneoftheFastestGrowingGSMOperators2

    Jan10Mar10 Jan11Mar11 Jan12Mar12 Oct12Dec12

    14 4% 9 9% 3 7%NA

    Mumbai&MaharashtraCircles GrossRevenueGrowth(qoq)

    TTMLGSM

    TTML2.4%

    14.4%

    8.7%

    9.9%

    3.4%

    3.7%

    1.2%

    NA

    1.7%

    8.7%

    1.6%

    3.8%

    0.8%

    7.1%

    3.5%

    6.4%

    5.2%

    1.9%

    5.3%

    3.0%

    6.2%

    4.6%

    5.8%

    1.5%

    I d t

    2.7%

    3 3%

    6.6% 1.1%

    2 3%

    NM

    16

    Industry 3.5% 3.3% 3.9% 2.3%

    Source:TRAI;TTMLGSMdataisbasedoncompanyfinancialsNote:DataforWirelesssegmentonly

  • TTMLsVLRARPUatparorbetterthanIndustryAverage2

    Mumbai&MaharashtraCircles IncreasingWirelessVLRARPU

    271 276 268278

    280

    300

    236 230 236 235 227 220 225

    254 262266 271 268

    220

    240

    260

    280

    n

    t

    h

    )

    140160

    180

    200

    (

    R

    s

    .

    /

    m

    o

    n

    100

    120

    140

    AprJun'11 JulSep'11 OctDec'11 JanMar'12 AprJun'12 JulSep'12 OctDec'12

    TTMLsVLRARPUhasincreasedby9.4%(Dec12visvisJun11)ascomparedtoIndustryVLRARPUdegrowthof4.7%(Dec12visvisJun11)forMumbaiandMaharashtracirclescombined

    TTMLsVLRARPUhasincreasedby9.4%(Dec12visvisJun11)ascomparedtoIndustryVLRARPUdegrowthof4.7%(Dec12visvisJun11)forMumbaiandMaharashtracirclescombined

    Industry TTML

    17

    Source:TRAI

  • VoiceRPM SteadyoverQuarters2

    0.40

    0.38

    0.39

    0.39

    0.40

    i

    n

    u

    t

    e

    (

    R

    s

    .

    )

    0.36

    0.37

    0.37

    0.38

    R

    a

    t

    e

    /

    M

    i

    0.35

    0.36

    Q

    1

    F

    Y

    1

    1

    Q

    2

    F

    Y

    1

    1

    Q

    3

    F

    Y

    1

    1

    Q

    4

    F

    Y

    1

    1

    Q

    1

    F

    Y

    1

    2

    Q

    2

    F

    Y

    1

    2

    Q

    3

    F

    Y

    1

    2

    Q

    4

    F

    Y

    1

    2

    Q

    1

    F

    Y

    1

    3

    Q

    2

    F

    Y

    1

    3

    Q

    3

    F

    Y

    1

    3

    Q Q Q Q Q Q Q Q Q Q Q

    18

    Source:CompanyFinancialsIncludessmallscreendata

  • DatamarketaddressedusingVarioustechnologies3

    Desktop Laptop/TabletTV/OtherDevices

    MobilePhones

    Wireline

    Addressing

    DATA CDMA

    Addressing

    diversified

    customer

    segments

    3G

    g

    Withpresenceinalldatasegments,viz.wireline,CDMAand3G(inMaharashtra),TTMLcaterstousageneedsofadiverse

    customersegmentforallcategoryofdevices.Increaseindatapenetrationandavailabilityofdevicestodrivefuturegrowth

    Withpresenceinalldatasegments,viz.wireline,CDMAand3G(inMaharashtra),TTMLcaterstousageneedsofadiverse

    customersegmentforallcategoryofdevices.Increaseindatapenetrationandavailabilityofdevicestodrivefuturegrowth

    19

    g g y p y gg g y p y g

  • StrongPresenceinDataandVASSegments3

    TTMLsData+VASRevenue RobustandSteadyGrowthinDataandVASRevenues

    2.622.99

    3.33

    3.00

    3.50

    1.58

    2.031.73

    1.00

    1.50

    2.00

    2.50

    (

    R

    s

    .

    B

    n

    )

    IncreasingShareofData+VASRevenuestoTotalWirelessRevenuestoSubsequentlyLeadtoBetterMargins

    0.00

    0.50

    AprSep'10 OctMar'11 AprSep'11 OctMar'12 AprSep'12 OctDec'12

    20 4%25.4%

    31.6% 33.3%36.3% 38.0%

    25%30%35%

    40%

    20.4%

    0%

    5%10%15%

    20%25%

    (

    %

    )

    20Source:Companyfinancials

    0%AprSep'10 OctMar'11 AprSep'11 OctMar'12 AprSep'12 OctDec'12

    Note:IncludesSmallScreendata,LargeScreendata,SMSandVAS

  • BrandIntegrationandStrongBrandRecognitionWemovedtoasinglebrandinOct2011

    4

    gAccess Content Solutions

    MinutesMegabytesRechargesB dl

    MoviesMusicGamesCricket

    MoneyTransferMobileWalletEBanking

    FashionDatingMessagingTV

    OnlineCoursesETrainingSurveillanceGPS

    Spontaneous Awareness Consideration RecommendationMakingitsimplefortheendcustomer

    BundlesDongles

    CricketFootball

    TVRadio

    GPS

    Sep12 Rank#

    SpontaneousAwareness Consideration Recommendation

    Sep12 Rank#Sep12 Rank#

    TataDoCoMo 4TataDoCoMo 3TataDoCoMo 3

    21Note: The above brand analysis considers Tata DoCoMo brand on a pan-India level

  • SegmentedBrandCampaignswithfocusonYouth4

    Jeet ki Ghanti CampusCalling MoodIndigo

    22

  • BrandedRetailStoresInvestment in New Store Layout and Design

    5

    InvestmentinNewStoreLayoutandDesign

    AssistedsalesCare&Service

    GSMhandsetsCDMAhandsets Voice&Datal fplans,forevery

    need.

    Retail Advice

    Li lih d

    SolutionInnovation

    LivedisplayDemonstrationofservices

    LivelihoodservicesValueAddedServices

    More than 500 stores across the geography with a combined retail space of approx. 125,000 sft. Investment in design and marketing Focus on high value customer, both postpay & prepay f d f bl h

    23

    Laying foundation for sustainable growth Building systems for operational excellence

  • [email protected]%CAGRoverthenext5years

    6

    Large(>500

    No.ofEnterprises MarketSize(Cr.)FY12

    MarketSize(Cr.)FY17

    ~10K ~ 17,400 ~ 25 700E (>500Employees)

    Medium(100500

    10K 17,400 25,700nter 500

    Employees)

    Small

    ~6,750~190,000 ~4,350

    ~840,000 ~5,350 ~8,250

    rpris

    (10 100Employees)

    SOHO

    e

    (19Employees)

    24

    Source::F&SSMETelecomTracker,FY11

  • TTML Product portfolioD

    A

    T

    A

    ILLMPLSNPLEthernetL2 M l i

    BroadbandRetailWirelineVoice

    R

    V

    I

    C

    E

    S

    MessagingasaService(MaaS)

    MachinetoMachine(M2M)

    Collaboration OI

    C

    E

    GSMCDMAPRI/BRIWalkyC t

    R

    P

    R

    I

    S

    E

    D

    L2Multicast Photon+3GCDNBroadcasting

    H

    O

    /

    S

    E

    A

    G

    E

    D

    S

    E

    R

    CollaborationHosting Security

    R

    P

    R

    I

    S

    E

    V

    O CentrexACSandTollfree IPVoiceVoIP IPLC CC

    E

    N

    T

    E

    R BroadcastingVideoConnectWiFi S

    O

    H

    M

    A

    N

    A

    E

    N

    T

    E

    R

    IPLC CC InstaCCGlobalIPVoiceConnect(GIPVC)

    25

  • SME Telecom spends in TTML markets to grow by 8% from ~Rs 3,200 crto ~Rs 3,400 in FY13 and to Rs 3,700cr in FY14

    (Rscr)

    240311

    3 2263,424

    3,696

    3,500

    4,000

    Managed

    860935

    1,013214

    2403,226

    2,000

    2,500

    3,000

    a agedServices

    WirelessVoice

    8%9%

    1 039

    1,342 1,3371,332

    1,000

    1,500

    2,000FixedVoice

    Dataservices

    811 913 1,039

    0

    500

    FY12 FY13 FY14

    Revenue market shareRevenuemarketshare

    FY1112 FY1213YTDDecDataservices 13% 14%Voiceservices 7% 7%

    d

    26Source:F&SNote:ThisreferstototaladdressableSMEmarketi.e.excludesnetworkintegration,VASandVSATservices

    ManagedServices 7% 8%

  • LeadingCorporatebusinessplayerinTTMLGeographies

    TTMLCorporatebusinessboastsof>20kconnectedbuildingsinCBDareasofMumbaithatserveasakeycompetitiveadvantage

    C ti t i P d t t ti t ContinuetoincreaseProductpenetrationamongtopcorporates

    SignificantfocusandattentionintheEnterpriseMobilityspace

    NewcustomersaddedFY12,FY13

    27

  • LeadingPrivatePlayerintheWirelineSegment

    Leading Private Player in the Wireline space by Subscribers in Mumbai CircleLeadingPrivatePlayerintheWireline spacebySubscribersinMumbaiCircle

    MumbaiCircle:TTMLandIndustrySubscribers TTMLhasasteadysubscribermarketshareof~18%

    3,002 3,010 3,002 2,990 2,9883,010

    3,510 18.1% 18.2% 18.3% 18.2% 18.2%20%

    542 548 549 544 543510

    1,010

    1,510

    2,010

    2,510

    ,

    u

    b

    s

    c

    r

    i

    b

    e

    r

    s

    (

    '

    0

    0

    0

    )

    4%

    8%

    12%

    16%

    ..andinMaharashtraCircle

    10OctDec'11 JanMar'12 AprJun'12 JulSep'12 OctDec'12

    S

    u

    Industry TTML0%

    4%

    OctDec'11 JanMar'12 AprJun'12 JulSep'12 OctDec'12

    MaharashtraCircle:TTMLandIndustrySubscribers TTMLhasbeenconsistentlyincreasingmarketshare

    2,668 2,646 2,627 2,573 2,535

    2,010

    2,510

    3,010

    0

    )

    8.4% 8.8%9.1% 9.4%

    9.7%

    8%

    10%

    12%

    224 233 238 242 246

    10

    510

    1,010

    1,510

    2,010

    O '11 J '12 A J '12 J l S '12 O '12

    S

    u

    b

    s

    c

    r

    i

    b

    e

    r

    s

    (

    '

    0

    0

    0

    2%

    4%

    6%

    8%

    28

    Source:TRAI

    OctDec'11 JanMar'12 AprJun'12 JulSep'12 OctDec'12

    Industry TTML

    0%OctDec'11 JanMar'12 AprJun'12 JulSep'12 OctDec'12

  • Wireline Market Share : Subscriber base (Mumbai & ROM)

    0 2% MarketShareDec'12 Net Adds Dec'127.3%

    6.1%14.3%

    0.2%

    Airtel

    /

    161 266

    4,620

    90

    NetAddsDec 12

    72 1%

    BSNL/MTNL

    RelianceInfocomm

    TataTele

    Airtel BSNL/MTNL RelianceInfocomm

    TataTele Vodafone

    72.1% Vodafone 14,920Source:TelecomWatchReportforJan13

    Wireline SubscribersMaharashtra Nov'12 Dec'12 Jan'13 Mumbai Nov'12 Dec'12 Jan'13

    Airtel 70,284 70,312 70,357 Airtel 331,593 331,726 331,937

    WirelineSubscribers

    BSNL/MTNL 2,127,182 2,113,234 NA BSNL/MTNL 1,871,920 1,870,948 NA

    RelianceInfocomm 102,336 102,069 101,817 RelianceInfocomm 235,063 235,596 236,042

    TataTele 243,599 246,381 246,170 TataTele 540,890 542,728 546,146

    29

    Vodafone 2,550 2,520 NA Vodafone 6,540 6,660 NA

  • NetworkSnapshot:UbiquitousConnectivitywith9SwitchLocations

    Mumbai ROMMumbai ROM

    TatahasASONnetworklayerwith13ASONnodeseachhaving640Gaggregatecapacity.ThelayerisusedtoprovideMultipath(3path)protectiontoprovideuninterrupted

    30

    connectivity.

  • OneoftheLargestFiberPresenceinMumbai

    TTMLsFiberNetworkinMumbai

    ExtensiveFiber Buried fiber on arterial and access routes Large number of Fiber Connected buildings

    rollout Switches deployed across Mumbai in allbusiness locations

    Stateoftheart FTT technology, with last mile copper

    connectivity DWDM technology on fiber backbone

    Real time monitoring of fiber cuts in Mumbaito improve restoration time

    Reliableto improve restoration time

    Automatic Switchover of Optical Network(ASON) for multiple path redundancy

    Centralised NMS 24*7*365 support

    31

  • NetworkArchitecture

    Customer Premises Outside Plant Local Access Metro Transport Network Metro Core Interconnect IP/MPLS Central Office

    DSLAM

    PoPBRAS/AAAServer

    Policy Manager

    BG-20B

    STM1/4/16

    Copper

    ADSL 18 Mbps DS, 1 Mbps US

    M41DSLAM-ADSL/VDSL/GPON

    DS, 1 Mbps USVDSL Up to 50 Mbps 600 Mtrs

    IP/MPLS

    Internet

    CESRBRAS

    FTTH Partner Network

    GPON Up to 100 Mbps

    M41

    STM1/4/16

    Ethernet Up to 100 Mbps

    Proactive Fiber Rollout

    VoIP SoftswitchVoIP SBC

    BoD Schedular

    BoD Controller

    Ethernet Ext/

    Micro-ram

    STM-1/4/16 Compatible TDM, L2oSDH (E-line, E-Tree etc), MoT,

    Native IP with 9215 switches

    Copper

    32

    EPON Up to 100 Mbps 100

    Mtrs

    MR-64 PortDSLAM-64/128/---/384

  • NetworkElements

    Mum&ROM14,000kms Mum:7+lacs

    CopperCapacities(DELs) Mum:2,200

    ROM: 1600+ Mum:

    DPs/MDF/Pillar

    OpticalFiberNetwork

    ROM:2.5+lacs

    ROM:1600

    DSLAMs

    50,000+ ROM:10,000

    Network

    33

  • WirelineNetworkAssetBase

    TotalSites SitesonFiberDLCs

    deployed

    %Utilization

    POTs%Utilization

    BRIs

    Mum:2,200

    Mum:750

    Mum:1,900

    Mum:50%

    Mum:60%+, 00 750 ,900 60%+

    ROM:4,500

    ROM:500+

    ROM:~1000

    ROM:60%+

    ROM:~60%

    34

  • NetworkRingCapacity

    Mum:~900 ROM:~400

    70 70

    STM1Rings

    STM4Rings

    STM16RingsRings Rings Rings

    MMum:11000+

    ROM:5,500+,

    TotalNodes

    35

    Nodes

  • Geographical Reach

    3,000buildingonUGfiber

    10operatingclusters

    30 000+30,000+copper

    connectedbuilding

    ~10,000fiberconnectedbuildingbuilding

    36

  • Enterprise Customer Base

    LL/ILL~70,000

    PRI/BRI & Broadband~100,000

    PRI/BRI&Centrex250,000+

    StandardStandardWireline150,000+

    37

    Note:ThefiguresrepresentthecustomerbaseattheendofJan13.

  • What Next: Network Augmentation to enhance customer experience

    Highresilienceofnetworkarchitectureprovidesstrongplatformforscalability

    Distributednetworkdesignoptimizestransmission costs

    A

    Servicestransmissioncosts

    WiFionthemoveAccessNetwork

    1)UpgradeandexpandTTLwireline networktoestablishlastmileconnectivity2)1000+projects/buildingslinedupfornewconnectivity

    CoreNetwork

    1)Backbonetransmissionupgradation tocreateGigi/IPaccessarchitecturetoserve100MbpsBB

    3)CreatecapacityofadditionalPoTs,Broadbandports,PRI

    38

    throughEthernet

  • IndustryAccoladesforBuildingInnovativeCustomerOfferingsonaHighlyReliablePlatform

    TataDoCoMo winstheBestcarrierinemergingmarketsawardatthe13thTelecomAsiaAwards

    TataDoCoMo ratedthesecondmostpopularbrandintheBusinessStandardsBrandDerby2009

    TRAIratesTTLastheCompanywiththe

    TTLwinstheBestNetworkServiceQuality

    LeastCongestedNetwork7consecutivetimes

    awardattheCMAITelecomAwards2010

    TTL wins the Consumer Charging Innovation award at the

    TataPhoton+winstheGadgetoftheYearJurysChoice

    TTLwinsthe ConsumerChargingInnovation awardattheGlobalTelecomsBusinessInnovationAwards2010foritsrealtimebillingsystems

    awardattheNDTVTechLifeAwards2010foritsinnovativebroadbandonthemoveoffering

    TataPhotonTVhasbeenratedasoneoftheTop10BrandLaunchesof2009bythe

    39

    p yBusinessStandard BrandDerby2009.

    Note: The above accolades considers Tata DoCoMo brand on a pan-India level

  • Contents

    OverviewofIndustryandTTML

    L K Hi hli hTTML KeyHighlights

    FinancialPerformance

    40

  • KeyOperatingMetrics WirelessWireless Minutes on the Network: Reflects GrowingWirelessMinutesontheNetwork:ReflectsGrowing

    GSMBusiness WirelessDataVolumes

    4,8344,753 5,305 5,423

    5,773 5,808

    4 0005,0006,0007,000

    )

    1,8882,135 2,307

    2,3722,603 2,639

    2 000

    2,500

    3,000

    3,500Growthof~40%

    4,516 4,3953,879 3,9064,206

    4,670

    1,0002,0003,0004,000

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    1 1 2 2 2 2

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    FocusonQualityofSubscribers,reflectedinSteadilyG i VLR b ( % f T t l S b ib ) ResultinginIncreasingVLRARPU

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    GrowingVLRbase(as%ofTotalSubscribers) g g

    51 6%58.1% 62.1%

    68.3%73.1%

    40%50%60%70%80%

    2

    6

    2

    2

    6

    6

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    1

    2

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    2

    7

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    200

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    )

    44.9%51.6%

    0%10%20%30%40%

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    Note: The Data Volumes pertains to Large Screen only

    J

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  • GSMandWireline BusinesstoDriveGrowth

    100%

    Wirelinecontributes~26%tooverallrevenueswhileGSMcontributes~38%tooverallrevenuesofTTML

    Significant revenueSignificant revenue

    21%26% 26%

    80%

    90%

    100% Significantrevenuestreamfromwirelinebusiness,drivenbystrongpresenceinenterprisemarket

    Significantrevenuestreamfromwirelinebusiness,drivenbystrongpresenceinenterprisemarket

    28%

    32% 38%50%

    60%

    70%SharpincreaseinshareofGSM

    businessinlinewithincreaseinmarket

    SharpincreaseinshareofGSM

    businessinlinewithincreaseinmarket

    36%24% 18%

    20%

    30%

    40%shareshare

    51% 41%36%

    15% 17% 18%

    0%

    10%

    FY11 FY12 9MFY12CDMA Data CDMA Voice GSM Wireline

    42

    CDMAData CDMAVoice GSM Wireline

    Source: Company financials

  • NetworkExpansiontoImproveQualityandExperience

    GSM/CDMASites* GSM:RevenueperCellSite**

    9,196 8,796

    43%

    45%

    8,000

    10,000

    101,914

    117,678120,000

    140,000

    t

    h

    5,795

    3,138 3,254 3,08041.1%

    41.6% 42.1%

    37%

    39%

    41%

    2,000

    4,000

    6,000

    (

    %

    )

    S

    i

    t

    e

    s

    (

    #

    )

    79,357

    40,000

    60,000

    80,000

    100,000

    R

    s

    .

    /

    C

    e

    l

    l

    S

    i

    t

    e

    /

    m

    o

    n

    t

    CDMA:RevenueperCellSite CDMADongleRevenue

    35%0FY11 FY12 9MFY13

    GSM CDMA ColocatedSites(RHS)0

    20,000

    FY11 FY12 9MFY13

    R

    270,387248,093 243,146

    200,000

    250,000

    300,000

    m

    o

    n

    t

    h

    225

    336

    285

    250

    300

    350

    400

    s

    50,000

    100,000

    150,000

    R

    s

    .

    /

    C

    e

    l

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    S

    i

    t

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    /

    50

    100

    150

    200R

    s

    .

    C

    r

    s

    43

    Including ICR Sites** Excluding ICR Sites

    0FY11 FY12 9MFY13

    0FY11 FY12 9MFY13

  • KeyFinancialsRevenue AdjustedEBITDA*

    23,16025,057

    18,45519,78021,800

    26,8004,975

    5,604

    4,130 4,0504 000

    5,000

    6,000

    6,800

    11,800

    16,800

    (

    R

    s

    .

    M

    n

    )

    1 000

    2,000

    3,000

    4,000

    (

    R

    s

    .

    M

    n

    )

    PBT KeyTakeaways

    1,800FY11 FY12 9MFY12 9MFY13

    0

    1,000

    FY11 FY12 9MFY12 9MFY13

    4,6492,000

    4,000

    6,000

    8,000

    M

    n

    )

    Improving Operational Performance

    9MFY13 YoY revenue growth of 7.2%4,649

    4,1505,176 5,435

    8 000

    6,000

    4,000

    2,000

    0

    (

    R

    s

    .

    M 9MFY13 adjusted EBITDA Margin of 20.5%3,540 3,076 3,855

    44

    NetimpactduetoSaleofTowerassets/OtheroneoffPBT PBTwithout 3GImpact

    8,000FY11 FY12 9MFY13

    *Excludesonetimeadjustments

  • SummaryP&L Quarterly

    Q3FY12 Q2FY13 Q3FY13 QoQ YoYQ3FY12 Q2FY13 Q3FY13 QoQ YoY

    Mn

    15.5 12.1 EOP Subscribers 11.0 91% 71%

    Rs. Mn

    Income

    6,247 6,430 Telecommunication Services 6,509 101% 104%

    91 91 Other Income 142 155% 156%

    6,338 6,521 Total 6,651 102% 105%

    4,844 5,432 Operations and Other Expenses 5,026 93% 104%

    1,494 1,089 EBITDA (excluding Provisions) 1,625 149% 109%

    23.6% 16.7% EBITDA Margin 24.4%

    133 - Prov for Contingencies 723 NA 544%

    1,362 1,090 EBITDA (including Provisions) 902 83% 66%

    1 302 1 286 Finance & Treasury Charges 1 404 109% 108%1,302 1,286 Finance & Treasury Charges 1,404 109% 108%

    112 160 Foreign Exchange Losses (Gains) (22) -14% -20%

    1,394 1,480 Depreciation & Amortisation 1,492 101% 107%

    (1,446) (1,837) PAT (1,972) 107% 136%

    45

    ( ) ( ) ( )

  • SummaryBalanceSheet

    Rs. Mn FY11 FY12 H1FY13Rs. Mn FY11 FY12 H1FY13Sources of FundsShareholders' Funds (A) (6,164) (11,340) (14,804)

    Share Capital 18,972 18,972 18,972 Reserves & Surplus (25,136) (30,312) (33,776)Reserves & Surplus (25,136) (30,312) (33,776)

    Non Current Liabilities (B) 21,358 48,359 48,913

    Current Liabilities (C) 43,302 24,279 27,176 ( ) , , ,

    Total (A+B+C) 58,496 61,298 61,285 Application of FundsFixed Assets (D) 49,311 50,506 49,488Other Non-current Assets (E) 498 539 2,069

    Current Assets (F) 8,688 10,253 9,729

    Total 58,496 61,298 61,285

    46

  • GoingForward

    Leverage wireline and fiber assets to strengthen leadership in enterprise Leverage wireline and fiber assets to strengthen leadership in enterprise

    Sustain leadership position in wireless data

    Aggressively grow GSM voice business Aggressively grow GSM voice business

    Focus on High Value Customers & postpay

    Encash opportunities on cross sell and up sellpp p

    Improve margins from strengthening of tariffs

    Continue to leverage cost advantages of an integrated technology play

    Leverage branded retail presence target 50% of the HVC and postpay business

    from retail

    Create a pipeline of emerging businesses (video surveillance, mobile advertising,

    m commerce)

    47

  • ThankYou

    48