zombie hater clients from hell - fowd london 11

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My Uni Session at Future of Web Design London 2011.It's all about managing those bloody clients when you're in the webdesign field.

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Zombie Haters Clientsfrom HellSurvival tips and tools

@jbfeldis

lundi 23 mai 2011

lundi 23 mai 2011

BraaaaaaaiiiinnnnIndex

Save your ammo (choose your clients)

Easy as Braiiiiiins (teach them)

Basic dental surgery (tools to avoid bites)

lundi 23 mai 2011

Choose your clients

lundi 23 mai 2011

BraaaaaaaiiiinnnnChoose your clients

Take all jobs? NO

Bad clients will make you lose money

lundi 23 mai 2011

lundi 23 mai 2011

BraaaaaaaiiiinnnnChoose your clients

Bad clients typology:

1. doesn’t pay + work done by 13 yo nephew (he ROXX)

2. never pays

3. pays half

4. cries

5. asks his/her wife/husband/pet

lundi 23 mai 2011

lundi 23 mai 2011

SAY «NO»really

lundi 23 mai 2011

lundi 23 mai 2011

BraaaaaaaiiiinnnnChoose your clients

You’d better spend your time:

looking for cool customers

working on your portfolio

working on your own projects

sleeping

lundi 23 mai 2011

Teach them

lundi 23 mai 2011

BraaaaaaaiiiinnnnTeach them

Bad news: you have the power

you’re responsible

you should explain your customers what you do

Might be hard, you can do it

lundi 23 mai 2011

lundi 23 mai 2011

Be professionalit’s great*!

*and harmful

lundi 23 mai 2011

lundi 23 mai 2011

Tools to avoid bites

lundi 23 mai 2011

Great tools...

lundi 23 mai 2011

lundi 23 mai 2011

... make the difference

lundi 23 mai 2011

lundi 23 mai 2011

BraaaaaaaiiiinnnnTools

Harvest

Track your time easily

Precise (clients do get that)

Serious

lundi 23 mai 2011

BraaaaaaaiiiinnnnTools

UpShot

Share your work (mockups, creations, anything)

Give access to your customers

Gather feedback

lundi 23 mai 2011

Innovativeso you stand out

lundi 23 mai 2011

lundi 23 mai 2011

lundi 23 mai 2011

lundi 23 mai 2011

Thank you! Bloody questions?@upshot > http://upshotapp.com

@studiomelipone@jbfeldis

lundi 23 mai 2011

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