youth jobs report 2010
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Picturing
aStronger,More Equitable
New YorkCommunity Serice Society2010 Annual Report
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The Community Serice Society o New York(CSS) draws on
a 160-year history o excellence in addressing the root causes o
economic disparity. Through applied research, advocacy, litigation,
and innovative program models, we respond to urgent, contemporary
challenges by pioneering programs or a more prosperous city. We
work or change by convening, connecting, and infuencing diverse
leaders, practitioners, and decision makers rom the public and private
sectors and across the political spectrum.
InsIde:
Setting Our Sights on a Better Future: Research & Advocacy 2
A resh perspective o the GED 4
Improvig the ecoomic otlook or pblic hosig residets 6
Reocsig the les o accessible health coverage 8
Gettig or message see ad heard 10
Looking Out or the Needs o New Yorkers: Service Highlights 12
A steadast ocs o ecoomic empowermet 13
Takig a log-term view o health care access ad reorm 14
Seeig the power i partership to meet hma eeds 16
Pictrig or services 17
Financial Statement 18
Our Supporters 20
Cover photo: Shtterstock/Oll
Interior photos: Mar McGrail, istockphoto/track5, istockphoto/giga71, istockphoto/giga71,
istockphoto/STEVECOLEccs, istockphoto/Mle, istockphoto/Photomorphic.
Design: Haza+Compa / Rachel Kirot, Radi Haza
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It can be tempting to view these oten-repeated phrases
as abstractions, or components o a big picture over
which most o us have little or no control. And it can be
dangerously easy to see the human toll only in terms o
mere statistics.
With 165 years o research, advocacy, and services
on behal o low-income New Yorkers inorming ourviewpoint, the Community Service Society sees these issues
as anything but remote, statistical, or abstract.
We look beyond statistics to see the needs o real people,
pioneering services that promote sel-suciency among
low-wage workers and economically disenranchised New
Yorkers by providing tools and resources to increase their
economic security in an unorgiving economy.
We also maintain an unwavering ocus on the broader
picture via cutting-edge research designed to inspire
new thinking and signicant action on some o the most
complex challenges o our time.
We share our recommendations and insights widely through
print and online publications, public-private partnerships,
testimony at public hearings, policy events, media outreach,
and other activities that keep these issues prominently on
the radar in an era o many competing concerns.
In these pages, youll see how CSS transorms its vision o a
more equitable and viable society into powerul change onthe big picture level andthe individual scale. In 2010, CSS
gained important ground in many key areas, including access
to health care, educational and job opportunities, equal
opportunity in the workplace, and nancial empowerment.
Our work oers more than just a ray o hope or individuals
and communities struggling to get ahead in hard timesits
a source o consistent, invaluable support and meaningul
perspective on social and economic challenges in urgent
need o compassionate, pragmatic solutions.
Our VIew On TOdays ecOnOmIc realITy
Income inequality. Economic distress. Jobless recoery.The growing diide between rich and poor.In the United States today, 1 in 5 children is liing in poerty. More than 50 million Americans are now without
health insurance. The number o people liing on ood stamps has neer been higher. In New York City, 67
percent o unemployed low-income adults report that they hae been jobless or at least a year; hal o those
hae been out o work or three years or moreand an entire generation o Americans is acing the prospect o
permanent joblessness or chronic underemployment.
Ko A. Appenteng
Chair
David R. Jones
President & CEO
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OMMunITy SERVICE SOCIETy
New York State and New York City have the widest gaps betweenrich and poor in the nation. An ongoing increase in economic
disparity is placing the American Dreamnot to mention basic
requirements like ood and shelterbeyond the grasp o millions
o New Yorkers, including many low-income workers.
CSS takes a long view in tackling the root causes o poverty by
conducting intensive research on issues that aect the ability o
low-income individuals to work their way out o poverty. We then
transorm this research into policy recommendations, advocacy
work, and proactive partnerships with thought leaders anddecision makers rom the public and private sectors and across
the political spectrum.
By looking at old problems with resh eyes and staying alert to
emerging challenges and opportunities, CSS is a leading orce on
behal o sustainable wages, access to health care, and the ability
o all New Yorkers to participate ully in the economic lie o their
city and state.
seTTInG Our sIGHTs On a BeTTer FuTure
researcH & adVOcacy
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AnnuAL REPOR
css repOrTs
Making the Connection: Economic Opportunity
or Public Housing Residents (Policy Brie)
Victor Bach and Tom Waters
July 2009
From Basic Skills to Better Futures: Generating
Economic Diidends or New York City
Lazar Treschan and David Jason Fischer
September 2009
Sick in the City: What the Lack o Paid Leae
Means or Working New Yorkers (Policy Brie)
Jeremy Reiss, Nancy Rankin,
and Krista Pietrangelo
October 2009
In Support o Family Stability: Families Who
Rely on Cash Assistance and the Burdens
Imposed on Them When Incarceration Is
Excluded From the Defnition o Temporary
Absence (Policy Brie)
Matthew Main
November 2009
Health Reorm New York Can Aord: The
Cornerstone or Coerage Plan
Elisabeth R. Benjamin and Arianne Garza
November 2009
Closing the Skills Gap: A Blueprint or
Preparing New York Citys Workorce to Meet
the Eoling Needs o Employers (with The
Center or an Urban Future)
David Jason Fischer and Jeremy Reiss
January 2010
Closing the Door 2009: Risks o Boom
and Bust (Policy Brie)
Tom Waters and Victor Bach
December 2009
The Unheard Third 2009: Job Loss, Economic
Insecurity, and a Decline in Job Quality
Jeremy Reiss and Krista Pietrangelo
May 2010
Expanding Aordable Coerage or Low-
Wage Workers: Fixing the Family Health Plus
Employer Buy-In (Policy Brie)
Elisabeth R. Benjamin and Arianne Garza
June 2010
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Issue OVerVIewNew York City is home to nearly 1.3 million working-age New
Yorkers who lack basic educational credentials in the orm o a high
school diploma or GED. The problem is particularly acute among
young people ages 16 to 24nearly 175,000 o whom are not
in school and not working.
Reconnecting young people to education and the labor orce
is essential to reducing poverty and building a 21st century
workorce. Nationwide, the system o preparing or and
completing the test o General Educational Development (GED
Nearly one in ourindiiduals o workingage in New York Citylacks a high schooldegree or equialent.
a FresHperspecTIVeOn THe Ged
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is a primary pipeline to employment, college, and upward
mobility. But New York States dysunctional GED system has
perormed poorly or those who need it most. New York is 50th
in the nation in GED pass rate, and in New York City ewer
than hal o GED test-takers achieve a passing grade.
In 2010, as part o our eorts to promote better educational
and job opportunities to break the cycle o intergenerational
poverty, CSS conducted rigorous research and advocacy to
transorm the GED system in New York into the gateway oopportunity it is intended to be.
a clOser lOOk
In September 2009, CSS published From Basic Skills to Better
Futures: Generating Economic Dividends for New York City,
a groundbreaking report on New Yorks underperorming
GED testing system that raised much-needed awareness about
the GEDs role as a driver o workorce development. The
report eatures a detailed analysis o the GED preparation
system, with concrete recommendations or improvement.
The report drew immediate calls or reorm romamong
othersThe New York Times, which published a series o
editorials sounding the alarm on the city and states shameul
pass rate. In February 2010, New York City Council Speaker
Christine Quinn took up the call to improve what she termed
the broken GED system during the State o the City Address,
outlining plans to address many concerns raised in our report.
CSS kept the pressure on by presenting our recommendations
to city and state ocials, including Speaker Quinn, the
Bloomberg administration, and the New York State Board
o Regents, which oversees the GED system. CSS President
and CEO David R. Jones testied at the New York State
Assembly Committee on Educations hearing on the GED test
in support o reversing GED budget cuts and implementing
CSSs recommendations. CSS also partnered with GED reorm
advocates and stakeholders to launch a statewide advocacy
campaign to get New Yorks GED system up to speed.
Our work has paid o on many ronts. The New York
City Department o Education is enacting plans to increase
accountability and oversight o GED programs at the local
level. Working closely with other advocates under the auspiceo the New York Coalition or Adult Literacy (NYCAL),
CSS helped to bring about the restoration o more than $5
million in adult literacy unding to the New York City budget
in June 2010. Finally, in December 2010, David Jones joined
with Mayor Bloomberg, Schools Chancellor Joel Klein, and
U.S. Education Secretary Arne Duncan to announce a new
$3 million city pilot project to modernize the GED to better
prepare students or college and careers.
Todays economy cannot support large numbers o
indiiduals without strong basic skillsjobs that were
aailable in years past or indiiduals without a high
school diploma are anishing, and those jobs that are
let pay poerty-leel wages.
Daid R. Jones, CSS President & CEO
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Issue OVerVIew
As an unwaering adocate or housing oppor tunities or low- and
middle-income New Yorkers, CSS conducts strategic research,
adocacy, and technical assistance actiities that:
Improve public housing unding;
Promote policy and regulatory reorms to preserve and
expand aordable housing; and
Strengthen the leadership capacity o public
housing residents.
In 2010, CSS ocused major attention on generating morerobust eorts to use HUD unding to provide job and
training opportunities or residents o public housing in
New York City. Under Section 3 o the 1968 Housing Act ,
all public housing authorities and government agencies
receiving HUD unds have a statutory obligation to maximize
employment and training opportunities or low-income
residents. However, most housing authorities, including the
New York City Housing Authority (NYCHA), have a less
than stellar record in this regard.
a clOser lOOk
In July 2009, CSS released a compelling new policy brie on
labor orce participation by NYCHA residents. Making the
Connection: Economic Opportunity for Public Housing
Residents provides a rst-time estimate o the scale o
unemployment among working-age NYCHA residents.
While it is comparable to unemployment patterns in similar
low-income communities, Section 3 is a ederal requirement
that can and should be used to strengthen resident job and
training opportunities.
CSS used the ndings and recommendations in Making the
Connection to inorm testimony, public orums, and meetings
with key stakeholders. This included testimony by CSS Presidentand CEO David R. Jones at Congressional eld hearings in
ImprOVInGTHe ecOnOmIcOuTlOOkFOr puBlIcHOusInGresIdenTs
More than 20,000 public housing residents are seeking
jobs in New York Citys recession economy. The
city and the Housing Authority hae eery reason to
connect them to opportunities.
Making the Connection: Economic Opportunity fo
Public Housing Residents(CSS Policy Brie
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New York City, held by the Subcommittee on Housing and
Community Opportunity o the House Financial Services
Committee. The hearings ocused on legislation to strengthen
Section 3 requirements to use HUD unds to maximize job and
training opportunities or public housing residents.
Mr. Jones also made the case on a panel invited to testiy
at Congressional hearings on the Future o Public Housing
convened by the Subcommittee on Housing and Community
Opportunity in Washington, D.C. In addition, during aproductive meeting with the new chairman o NYCHA,
John Rhea, Mr. Jones shared the policy briengs core
recommendations and set the stage or uture collaboration
with NYCHA on enhancing the implementation o Section 3.
OTHer HIGHlIGHTs OF 2010 Included:
Providing expert testimony at public hearings on NYCHAs
amended 2010 Annual Plan, lending our support to
NYCHAs proposal to ederalize its public housing
developments under a special economic stimulus provisiono the American Recovery and Reinvestment Act (ARRA).
Fighting cuts to NYCHA vouchers through various
advocacy eorts, including co-hosting a brieng or
elected ocials with the Legal Aid Society and other
members o the New York City Public Housing Advocates
Roundtable, which CSS convenes.
Hosting two citywide Resident Leaders Forums that
brought NYCHA residents together with leaders in
the housing eld to discuss issues and opportunities
or the hundreds o thousands o New Yorkers living inpublic housing.
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reFOcusInGTHe lens OnaccessIBleHealTHcOVeraGeIssue OVerVIew
CSS is a leading adocate or making quality health care aordable
and accessible or eery New Yorker. With insurance premiums
on the rise and job-based coverage in decline, more and more
working New Yorkers nd themselves without aordable
health care.
In 2010, CSS research explored the complex design and
implementation issues surrounding an option or employers
to buy in to New York States Family Health Plus program.
The Family Health Plus Employer Buy-In (EBI) program was
created to help employers and union health unds oer low-
cost, comprehensive health coverage to their employees. But
three years a ter its inception, only one union and not a singl
employer had signed on due to the programs unexpectedly
high premiums.
With unding rom the New York State Health Foundation,
CSS explored ways to make this potentially valuable programmore viable or employers, unions, and employeesoering
state policy makers detailed recommendations on how to
signicantly reduce program costs.
One in three New Yorkers say they or someone in their
amily has not gotten or postponed getting medical
care or a prescription in the past 12 months because
o a lack o money or insurance. Seenty-two percent
are worried about increasing health care costs, and 40
percent eel fnancially insecure to be able to aord
their uture health care.
CSSs Statewide Health Care Surey, October 2009
O Je 7, 2010, CSS achieved a hard-wo victor whe the new york
State Legislatre passed a bdget exteder that oce agai eables the new
york State Departmet o Israce to review ad approve health israce
premim hikes beore the go ito eect.
Beore this chage, israce compaies cold simpl le ad implemet
brdesome cost icreases, withot accotabilit to cosmers or
bsiesses. Betwee 2000 ad 2009, that polic faw broght a 92 percet
icrease i health israce premims i new york State, while media
wages icreased b ol 14 percet.
As a member o the Health Care or All new york (HCFAny) coalitio, CSS
has log served its goal o restorig prior approval o health care premim
icreases ad pttig a ed to skrocketig rates that place qalit health
care ot o reach or too ma low- ad middle-icome new yorkers.
pursuInG THe VIsIOn OF aFFOrdaBle HealTH care FOr all
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a clOser lOOk
In June 2010, CSS released a policy brie detailing how
restructuring the Family Health Plus Employer Buy-In program
could provide aordable and comprehensive health coverage
to employees o small businesses, unions, sole proprietors, and
other employers. This game-changing report ocused on:
The ndings o a national analysis o public/private
insurance hybrid programs; An analysis o how rates are set or various public
products in New York and an evaluation o premiums set
by the state; and
Concrete recommendations or stakeholders and
policymakers on successul program implementation.
Our research led directly to state-level policy changes that
enable small businesses across New York State to provide
aordable, comprehensive health care or as l ittle as $157 per
employee per month.
Whe circmstaces reqire cort itervetio, CSS brigs its powerl
litigatio capabilities to bear o seekig jstice or low-icome new yorkers
i the workplace ad beod.
This ear, CSS wo a major case i the bat tle agaist workplace discrimiatio
or idividals with covictio histories. For the rst time, a new york Spreme
Cort has explicitl held that someoe covicted o a crime while on the job
is protected b the Correctio Law, which reqires emploers to ratioall
cosider whether a covictio is directl related to the job or poses a
reasoable risk to persos or propert beore termiatig emplomet.
CSS is co-cosel i a atiowide class actio lawsit agaist the uS
Cess Brea or hirig discrimiatio. Filed i the uS District Cort or
the Sother District o new york i April 2010, the sit arges that
sstematic discrimiatio cased thosads o Arica America, Latio,
ad native America applicats to be rejected or jobs b the u.S. Cess
Brea drig the ederal govermets massive hirig campaig or the
2010 cess. The sit alleges that the Cess Brea lawll screes ot
job applicats who have arrest records, regardless o whether the arrest led
to a actal crimial covictio, or to othig at all. Two o the plaitis i this
case are cliets o CSS.
pursuInG THe VIsIOn OF equal OppOrTunITy In THe wOrkplace
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GeTTInG OurmessaGe seen
and Heard
clOsInG THe skIlls Gap
In 2010, CSS teamed up with the Center or an Urban Future (CUF)
to raise awareness about the citys human capital concerns
and the need or employment pipelines and skills deelopment to
help prepare New Yorks workorce or the 21st century economy.
Our joint two-part orum series in July and August 2009
explored the human capital need acing the city over the nexttwo decades, viewing the issues through two lenses: employer
needs that must be addressed i the city is to maintain its
economic edge; and the skills gap among the citys working-age
population o young adults, immigrants, ormerly incarcerated
persons, and public assistance recipients.
Attended by more than 600 leading gures rom the public and
private sectors, policy makers, and concerned New Yorkers,
the orums provided an extraordinary opportunity to incubate
new ideas.
From these events and jointly conducted research, CSS and
CUF issued a comprehensive report on New York Citys human
capital outlook, entitled Closing the Skills Gap: A Blueprint
for Preparing New York Citys Workforce to Meet the
Evolving Needs of Employers. The report includes 34 detailed
recommendations or strengthening the citys K12 educational
system, community college network, and workorce
development systemchanges that will advance New Yorks
economic interests or decades to come.
CSS and CUF disseminated the reports ndings ar and wide,
including meetings with community stakeholders and briengs
with the New York City Council and New York State Assembly
and Senate.
wOrkInG FOr cHanGe
The Working or Change orum is a monthly policy brieng
in Washington, D.C., co-sponsored by CSS and the Coalition
on Human Needs. The orum brings together congressional
sta, policy advocates, and thought leaders to advancepolicies that promote the economic security o the working
poor. In 2010, the orum ocused on health care reorm, paid
sick time or low-wage workers, setting a jobs agenda or a
sustained economic recovery, reraming the criteria by which
poverty is dened to arrive at more meaningul measures, and
related issues.
adVOcacy day FOr THe FOrmerly
IncarceraTed
In May 2010, a strong turnout o more than 150 advocatesarrived in Albany or the 4th Annual New York Reentry
Roundtable Albany Advocacy Dayan event sponsored by
CSS to engage our elected ocials in eliminating the systemic
obstacles to civic participation and economic opportunity that
people with conviction histories continue to ace long ater they
have served their time.
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css In THe news
Media coverage o CSS research, advocacy,
and services on behal o low-income New
Yorkers in 2010 included more than 115
mentions in print and online media outlets,
36 radio and TV appearances, and more
than 100 opinion pieces by CSS President
& CEO David R. Jones. Media highlights
rom 2010 include:
David R. Jones authored a provocative series o weekly
blog entries on The Hungton Post covering a wide range
o issues, including the potential o green economy jobs to
create new opportunities or low-income workers, New
York Citys rising tide o chronic joblessness, and the value
o health care reorm to New Yorks economic well-being.
The New York Timess highly respected Neediest
Cases series included several articles covering the
extraordinary experiences o CSS clients trying to shape
a more positive uture or themselves and their amilies.
CSS is one o seven agencies that receive support through
the Timess annual undraising drive.
GOVernmenT TesTImOny
In 2010, CSS experts
were requently called
upon to testiy beore key
local, state, and ederal
legislative bodies. Public
testimonies are just one o
the many ways we share
our research ndings,infuence policy decisions, and help to change the conversation
about poverty, health care, education, and economic
opportunity in New York City and nationwide.
In May 2010, CSS President and CEO David R. Jones
delivered testimony in Washington, D.C., at a hearing o the
Joint Economic Committee o the U.S. Congress. Mr. Joness
testimonyAvoiding a Lost Generation: How to Minimize
the Impact o the Great Recession on Young Workerslent
an important perspective to the hearings on Congressional
action to reduce unemployment among young workers.
Eve i a time o skrocketig ecoomic ieqalit,
the isses srrodig povert, the icome gap,the emplomet crisis, ad the strggles o
the workig poor are ote derreported i the
maistream media. To esre that these pivotal
ews stories are ot lost i the shfe o media
satratio ad iormatio overload, CSS recetl
took o the role o pblisher o City Limits,
a idepedet, ivestigative pblicatio ocsed o civic aairs i
new york Cit.
Available i prit ad electroic ormats, City Limits(www.citlimits.org) is the
cits largest oprot, civic-ocsed ews site, eatrig i-depth reportigo the politics ad policies that aect the atios rba ageda. This
award-wiig pblicatio brigs a idepedet editorial voice to promote
pblic awareess o how todas ecoomic ladscape is shapig the lives o
idividals ad commities citwide.
a FOcus On Issues THaT maTTer
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Along with our research and advocacy work, the Community
Service Society delivers a range o innovative services to enable
low-income New Yorkers, including the working poor, to increase
their economic security.
We look beyond statistics to create meaningul responses to
service gaps that leave thousands o New Yorkers out in the cold
when it comes to aordable health care and housing, educational
opportunities, and work that pays a living wage.
lOOkInG OuT FOr THe needs OF new yOrkers
serVIce HIGHlIGHTs
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a sTeadFasTFOcus OnecOnOmIcempOwermenTIssue OVerVIew
New Yorks Citys widespread unemployment, low wages, and the
high cost o liing leae low-income New Yorkers with little saings
and high leels o debt. The CSS Financial Advocacy Program
provides money-management coaching and public benet
counseling that empower people with the knowledge and
support to make the most o their limited resources.
In a time o skyrocketing demand or its services, the Financial
Advocacy Program maximizes its reach by marshalling the
extensive volunteer resources o the CSS Retired and Senior
Volunteer Program (RSVP)a nationally acclaimed program
that enlists adults ages 55 and older to strengthen their
communities by serving as volunteers. RSVP has grown into
a 6,000-strong cohort o older retired volunteers comprising
nearly 50 percent black, Latino, and Asian adults rom
communities around New York City. The synergy between the
Financial Advocacy Program and RSVP exemplies a key CSS
strategy or generating the greatest possible impact in an era o
limited resources.
a clOser lOOk
The Financial Advocacy Program has two signature projects:
the Financial Coaching Corps (FCC) and the ACES (Advocacy,Counseling, and Entitlement Services) project. Both projects
assist clients on-site at CSS and at 50 partner agencies that
serve low-income communities within the ve boroughs.
The FCC provides one-to-one coaching and skills development
on nancial literacy issues such as budgeting, debt-reduction
planning, credit repair, and creating a savings strategy. In
2010, the FCC assisted 524 clientsmany o them acing acute
diculties due to unemployment or underemployment.
The ACES project helps low-wage workers and others to access
the benets theyre entitled to by screening clients or eligibility
helping to complete benets applications, and advocating
to correct benets-related problems. In 2010, the project
conducted 5,455 public benet counseling sessions that helped
increase individuals and amilies economic security and pave
the way toward sel-suciency.
parTner VIewpOInT
Our Financial Adocacy Program olunteer
has built strong relationships with our clients,
helping with eerything rom flling out Medicaid
applications to debt management. Her sensitie
approach is an A+ or our clients, who hae a lot
o stress about their economic circumstances.
Andrea Johnson, LCSW, Social Work Superisor,
St. Lukes-RooseeltWomens Health Project
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TakInG a lOnG-Term VIew OnHealTH care
access andreFOrmIssue OVerVIew
In March 2010, President Obama signed the Aordable Care Act
(ACA), the most signifcant adance or economic justice and ciil
rights in the United States in decades. An estimated 32 millionAmericans will gain health care coverage as a result o this
landmark legislation.
CSS and other advocates ought tirelessly to include
appropriate consumer protections in the nal bill. This
included the provision o $30 million to und state-based
consumer assistance programs, on the model o CSSs
Community Health Advocates (CHA) program, to help
the newly insured navigate a complex array o new health
coverage options.
In 2011, CHA and its network will take the lead in preparingNew York State consumers or changes stemming rom health
care reorm through a new live, statewide helpline as well as
individual counseling sessions and community presentations
provided by our partners across the state.
a clOser lOOk
Through its Community Health Advocates program (ormerly
known as the Managed Care Consumer Assistance Program),
CSS provided technical assistance, inormation, and counseling
on public managed care issues and health benet options to
clients who needed assistance in understanding and utilizing
Medicaid, Medicare, Child Health Plus, Family Health Plus,
and private insurance.
CHA highlights or 2010 included:
Providing more than 12,500 consumers with individual
counseling and training sessions;
Individually counseling nearly 9,000 health care
consumers to help them enroll in or retain coverage,
utilize their coverage, or otherwise access the health care
system;
Conducting 560 trainings in community-based settings
or more than 3,500 advocates and consumers in
11 languages about how to enroll in and use health
insurance;
Collaborating with 24 community-based organizations
in low-income, low literacy, and immigrant communities
to connect New Yorks most vulnerable amilies and
individuals to health care; and
Launching a new, multilingual website that enables New
Yorkers to access user-riendly inormation about their
health care options.
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cOnsumer VIewpOInT
It is so important or people to get the right
inormation. I was new to the whole Medicaid
process and thought I was coered until I receied
a $6,500 bill or my daughters pre-natal care and
deliery. My CHA adocate helped get the bill
reduced, answered all my questions, and got mydaughter the health coerage she needs.
Melissa Mendez, CHA client
I the wake o the Great Recessio, the ederal govermet eacted a ew
premim sbsid to help laid-o workers pa or health israce premims
der the Cosolidated Omibs Bdget Recociliatio Act (COBRA) . I new
york, state law was modied to exted COBRA eligibilit rom 18 to 36 moths.
Almost immediatel, or Commit Health Advocates helplie bega
receivig meros calls rom cosmers with COBRA-related qestios.
Beore log, the mber o calls abot COBRA had tripled. CHA embarked
o a edcatioal campaig abot COBRA ad the ew premim sbsid,
traiig its etwork o commit-based orgaizatios to spread the
iormatio ar ad wide.
CHA also leared that locall- ad atioall-based emploer beet
maagers were aware o new york States COBRA extesio ad were
prematrel termiatig ot-o-work cosmers coverage. To prevet eligible
idividals rom losig ot o the exteded COBRA beets, CHA collected
represetative cases ad, workig with the relevat govermet agecies,
cotacted the major ot-o-state beet maagers, emploers, ad isrers
to edcate them abot the ew rles.
clarIFyInG cOBra: prOTecTInG cOnsumers, serVInG as THe eyes and ears OF GOVernmenT pOlIcy makers
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OMMunITy SERVICE SOCIETy
seeInG THepOwer InparTnersHIp
TO meeTHuman needsIssue OVerVIew
More than $2 billion in public benefts go unclaimed by eligible
indiiduals and amilies in New York City each year. Many people
dont realize they are eligible or benets like ood stamps orhousing assistance, or are discouraged by the bureaucratic
application processes.
This trend is cause or concern, not only because public
benets help poor people make ends meet, but because they
provide a degree o economic stability that can lay the path
toward sel-suciency.
The Center or Benets and Services (CBS), a cornerstone
program at CSS, builds the capacity o New York Citys
community-based organizations to ensure that their clients
get the benets theyre entitled to. Our print, online, training,and educational resources demystiy the intricacies o various
benet programs, giving hundreds o small organizations an
indispensable tool or increasing the economic security o the
many thousands o low-income New Yorkers they serve.
a clOser lOOk
In April 2010, the Center or Benets and Services published
the 4th edition o Benets Plus, our comprehensive manual on
60 ederal, state, and city government benet programs and
services. Social service proessionals and advocates rely on thi
user-riendly online resource to connect tens o thousands o
low-income New Yorkers with vital benets. In the rst three
months, nearly 200 people subscribed to Benets Plus.
CBS has also ormed a unique Partnership Initiative that
completed its rst year o work in 2010. The Partnership
Initiative provides substantial support to community-based
organizations that provide workorce development and
educational services that promote upward mobility. Throughemergency nancial assistance, training, and technical
assistance regarding public benets and housing assistance, the
Partnership Initiative makes sure ront-line organizations have
the resources they need to help their clients work their way out
o poverty.
parTner VIewpOInT
Were seeing people who neer thought they
would go to a ood pantrylaid-o teachers,nursing students, and working people. On a
gien day, I might see 75 clients, but without
the CBS trainings, I cant always connect them
to the right benefts. The frst thing I do when I
come to work is log on to the Benefts Plus site,
so I know I hae backup when I need it.
Maria Pacheco, West Side Campaign Against Hunger
(WCAH), a CSS Partnership Initiatie participant
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$207,267 i direct acial assistace distribted to 532 clietsb or Ceter or Beets ad Services thaks to or logstadig spport
rom The New York Timesneediest Cases d.
6,875 olunteersworkig at more tha 400 pblic adoprot istittios throghot the ve boroghs throgh or log-rig
Retired ad Seior Volteer Program (RSVP)the atios fagship service
iitiative or older adlts ad retirees, which origiated at CSS.
1,144 workshopscodcted b or Medicaid ChoiceEdcatio Project (MCEP)a statewide iitiative helpig more tha 12,000
Medicaid recipiets select appropriate health plas.
Up to 18 months o serice provided tomore tha 250 og adlts throgh or Workorce Advocac ad Spport
Iitiative (WASI), which parters with or workorce developmet agecies to
ideti oth i eed o extra spport ad services to make the trasitio to
log-term emplomet.
234 rap sheet errors identifedthrogh or Record Repair Coselig Program, which helped 425
cliets seekig to rebild lives ad careers ater a crimial covictio
or period o icarceratio. CSS also cotied to operate two volteer
metorig programs: MetorCHIP, which helps og adlts i alteratives
to icarceratio programs, ad MetoruP, which helps the childre oicarcerated parets. Both programs bild the skills, codece, ad
academic achievemets eeded to help break the ccle o recidivism.
414 K3 students received oe-o-oe ttorig or i-class metorig rom 42 taleted volteers i or Experiece Corps literac
program. Or program has bee show to sigicatl icrease readig
abilit i academicall at-risk stdets i the earl grades.
snapsHOT OF 2010serVIce HIGHlIGHTs
Other highlights o CBS programming include trainings
or social service proessionals and services to individuals
and amilies. In 2010, nearly 1,000 social service providers
registered or our trainings, which included 31 specialized
workshops on a wide range o public benets and resources.
Meanwhile, our in-house case managers served more than
800 clients, many o whom received direct nancial assistance
or the purposes o acilitating employment (licensing,
transportation, attire, and training), preventing eviction, and
stabilizing households aced with nancial emergencies.
pIcTurInG Our serVIces
AnnuAL REPOR
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OMMunITy SERVICE SOCIETy
Unrestricted Temporarily Restricted Permanently Restricted Total
reVenue:
Public support:
Cotribtios $ 388,013 $ 25,039 $ $ 413,052
Fodatios 270,550 1,048,560 1,319,110
Beqests 2,023,333 2,023,333
Greater new york Fd/uited Wa 580 40,550 41,130
new york Times neediest Cases Fd 1,094,928 1,094,928
Govermet grats 5,235,207 5,235,207
Cotracts 679,800 679,800
Sbscriptio ad advertisemet icome 60,648 60,648
Total public support 3,422,924 7,444,284 10,867,208
Other reenue:
Ivestmet icome 11,182,636 3,162,786 14,345,422
Chage i air vale o beecial iterest i perpetal trsts 1,424,173 1,424,173
Program service ees 102,860 102,860
Chage i ivestmet i The uited Charities 125,450 125,450
Total other reenue 11,410,946 3,162,786 1,424,173 15,997,905
net assets released rom restrictios 10,243,807 (10,243,807)
Total Reenue 25,077,677 363,263 1,424,173 26,865,113
eXpenses:
Program serices:
Direct service program 11,455,461 11,455,461
Polic research ad advocac 3,119,807 3,119,807
Pblic iterest 1,548,503 1,548,503
Total program serices 16,123,771 16,123,771
Supporting serices:
Maagemet ad geeral 4,003,958 4,003,958
Fdraisig 782,602 782,602
Total supporting serices 4,786,560 4,686,560
Total Expenses 20,910,331 20,910,331
Chage i et assets beore other charges 4,167,346 363,263 1,424,173 5,954,782
Pesio ad postretiremet beet adjstmet (2,488,363) (2,488,363)
CHANGE IN NET ASSETS 1,678,983 363,263 1,424,173 3,466,419
NET ASSETSBeginning o year 62,384,416 18,315,202 55,312,603 136,012,221
NET ASSETSEnd o year $ 64,063,399 $ 18,678,465 $ 56,736,776 $ 139,478,640
FInancIal sTaTemenTCONDENSED CONSOLIDATED STATEMENT OF ACTIvITIESyEAR EnDInG JunE 30, 2010
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AnnuAL REPOR
asseTs:
Cash And Cash Equialents $ 4,058,277
Marketable Securities 112,464,551
Accounts Receiable:
Govermet agecies 5,041,100
Other 182,713
Benefcial Interest In Perpetual Trusts 27,642,241
Accrued Interest And Diidends Receiable 13,933
Prepaid Expenses And Other Assets 77,961
Intangible AssetCit Limits Magazie 220,000
Inestment In The uited Charities 1,163,349
Equipment and Improementsnet 2,378,805
TOTAL $ 153,242,930
lIaBIlITIes and neT asseTs
Liabilities:
Accots paable ad accred expeses $ 2,519,452
Accred vacatio pa 904,733
Loa Paable 170,000
Liabi li t or postemplomet ad postret iremet beets 1,626,174
Pesio Liabilit 8,543,931
Total Liabilities 13,764,290
NET ASSETS:
urestricted 64,063,399
Temporaril restricted 18,678,465
Permaetl restricted 56,736,776
Total Net Assets 139,478,640
TOTAL $ 153,242,930
FInancIal sTaTemenTCONDENSED CONSOLIDATED STATEMENT OF FINANCIAL
POSITIONyEAR EnDInG JunE 30, 2010
NOTES1. These cosolidated statemets iclde all ds o the Commit Service Societ o
new york ad its a liates, The Istitte or Commit Empowermet, ad Frieds o
RSVP, Ic. The statemets are codesed rom the acial statemets or the ear
edig Je 30, 2010, which have bee adited b Loeb & Troper LLP.
2. A cop o the latest CSS acial report led with the new york Departmet o S tate i
Alba is available po reqest rom the Departmet or CSS.
3. The Societs board ollows a polic o appropriatig Edowmet moies accordig
to a ormla. The crret ormla allows p to 6% o the ve-ear average o the
Edowmets market vale to be spet. For the scal ear eded Je 30, 2010, the
Societ appropriated $8,366,000, accordig to this ormla.
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OMMunITy SERVICE SOCIETy
Our suppOrTers
VIsIOnarIes ($100,000+)
Baisle Powell Elebash Fd
The Ira W. DeCamp Fodatio
Estate o Berie Hter
The new york Commit Trst
new york State Health Fodatio
The new york Times neediest
Cases Fd
The Pikerto Fodatio
Estate o Eva Schoeberger
The Starr Fodatio
Tiger Fodatio
Mariae G. Wildig-White Trst
Robert Wood Johso Fodatio
sTewards ($50,000+)
Caregie Corporatio o new york
Hele M. deKa Trst
Mar J. Htchis Fodatio
adVOcaTes ($25,000+)
Coca-Cola Compa
FJCA Fodatio o
Philathropic Fds
The Hagedor Fd
The Radi ad Cliord Lae
Fodatio
Mr. & Mrs. David E. Moore
Estate o Joseph Pa
The Ted Sowdo Fodatio
Robert Sterlig Clark Fodatio
cHampIOns ($10,000+)
Roger ad Hele Alcal
AomosMs. Virgiia Brod
Joh Alexader Lockwood Trst
Marble Fd, Ic.
Patto Famil Fodatio
Mr. David Paker
uited Hospital Fd
paTrOns ($5,000+)
Ala & Arlee Alda
Ms. Melissa A. Berma
& Mr. Richard Klotz
Mrs. Lois R. Collier
Ms. Kate Delacorte
Ms. Valerie H. Delacorte
DeLaCor Famil Fodatio
Mr. Mark M. Edmisto
Mrs. Florece H. Frcher
Jarvie Commoweal Service
Philip Kapla Glass Works LLC
Joel & Kate Kopp
The Lichtestei Fodatio, Ic.
The new york Times Compa
Fodatio
Rdi Fodatio Ic.
Sarah I. Schieeli Residar Trst
spOnsOrs ($2,500+)
Aomos
Mr. & Mrs. David C. Bigelow
Mr. Richard Brialt &
Dr. Sherr Glied
The BTMu Fodatio, Ic.
Ms. Jd Chambers
Her Christese, III, Esq.Mrs. Barbara J. Fie
Ford Fodatio Matchig
Gits Program
Mr. David Goldhill
Mr. Philip L. Graham, Jr.
Mrs. Maria S. Heiskell
G. Pe Holsebeck, Esq.
Mr. & Mrs. Peter Lamm
Ms. Marta Lawrece
Doald W. Savelso, Esq.
Mark A. Willis, Esq.
FrIends ($1,000+)
Aomos
Ko Appeteg, Esq.
Mr. Richard I. Beattie
Joh n. Blackmo, Sr. Fodatio
Robert B. & Patricia M. Care
Mr. & Mrs. Withrop D. Chamberli
Mr. Timoth Chambers
Richard Cotto, Esq.
Dr. Margot Amma Drrer
Ssa S. & norma I. Faistei
Mr. Dall W. Forsthe
Mr. Stephe H. Frisha
Daiel W. Gerrit, Esq.
The Glickehas Fodatio
Lee Gotlieb Fd Ic.
Ms. Joa Grald
Mr. nicholas A. Gravate, Jr.
Mr. & Mrs. Peter R. Haje
Gweda ad Joh Haso Fd
Joseph R. Harbert, Ph.D.
Ms. Joa C. Hiam
Estate o Chase Horto
Estate o Mario B. Hter
Mr. & Mrs. James Hrle
Dr. norma Hmes
Pal H. & Barbara M. Jekel
Mr. David L. Kig
Mrs. Shirle L. Klei Clat
Mr. Micah C. Lasher
Mr. & Mrs. Gerard Leeds
Kell Oneill Lev, Esq.
Ms. Barbara Lidsk
Mr. Mark E. Lieberma
Mr. Victor Lider
Mrs. Margaret P. Mater
Mr. & Mrs. Richard L. Meschel
Harve Miller, Esq.
Ralph da Costa nez, Ph.D.
Ms. Aa Oliveira
Ms. Carol L. Oneale
Mr. & Mrs. Brce & nicole Paiser
Mr. David J. Pollak
Mr. & Mrs. William B. Pollard, III
Mr. Side Lee Posel
Vicki P. & Charles Raebr
Mrs. Mora Reid-Schwartz
Lida Adriee Rock, M.D.
Mr. Harold L. Rose
Ms. Deborah M. Sale
Ms. Costace Schrat
Sills Famil Fodatio
Mr. Jamil Simo
Mr. neal I. Smith
The Sobel Famil Fodatio
Mr. nicholas A. Stephes
James & Jlia Streit
Mr. & Mrs. Joh K. &
Margaret A. Sweee
Miss Elizabeth Taer
Marcia Brad Tcker Fodatio
Ms. Michelle Webb
Abb M. Wezel, Esq.
Ms. Lcille Werliich
GOVernmenT suppOrT
Civic Vetres
Corporatio or natioal ad
Commit Service
new york Cit Cocil
new york Cit Departmet
or the Agig
new york Cit Departmet o Health
new york Cit Departmet o
Homeless Services
new york Cit Oce o
Fiacial Empowermet
new york State Health Israce
Iormatio, Coselig ad
Assistace Program
new york State Oce or the Agig
u.S. Departmet o Jveile Jstice
prO BOnO leGal suppOrT
Coze OCoor
Davis Polk & Wardwell LLP
Dechert LLP
Maatt, Phelps & Phillips LLP
Schlte Roth & Zabel LLP
The Community Serice Society
o New York is a nonproft,
nonsectarian, tax-exempt
organization. Donations to the
Community Serice Society are
tax deductible.
The Community Service Society o New York is grateul or the generosity o all its supporters. As space is limited, we are only
able list our major contributors. However, this does not minimize our appreciation o everyone who cares about CSSs work.
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AnnuAL REPOR
OFFIcers, TrusTees, and senIOr sTaFF
eXecuTIVe OFFIcers
David R. Joes, Esq.
President and Chie
Executive Ofcer
Steve L. Krase,
Executive Vice President
and Chie Operating Ofcer
20102011 BOard
OF TrusTees
Ko Appeteg, Esq.
Chairperson
Joseph R. Harbert, Ph.D.
Vice Chairperson
Ralph da Costa nez, Ph.D.
Treasurer
Deborah M. Sale
Secretary
Joh F. Beatt
Adam M. Blmethal
Steve Brow
Richard R. Ber, Jr.
Jd Chambers
Bill Chog
Melissa Crti
Sde de Jogh
Florece H. Frcher
nicholas A. Gravate, Jr., Esq.
Bets Gotbam
G. Pe Holsebeck, Esq.
Brad Holma
Matthew Klei
Micah C. Lasher
Kell Oneill Lev, Esq.
Mark E. Lieberma
Terri L. Ldwig
Joce L. Miller
Aa L. Oliveira
Carol L. Oneale
David PollakDoald W. Savelso, Esq.
Sadra Silverma
Barbara nevis Talor
Jeer J. Weaver
Michelle Webb
Abb M. Wezel, Esq.
Mark A. Willis
HOnOrary lIFe TrusTees
Stephe R. Aiello, Ph.D.David n. Dikis
Maria S. Heiskell
Doglas Williams
senIOr sTaFF
Elisabeth R. Bejami
Vice President o Health Initiatives
Jaeee K. Freema
Director o Government Relations
Melissa Kostovski
Director o Development
Jere n. Macli
Director o Public Relations
Alia Molia
Vice President or
Program Services
nac Raki
Vice President or Research,
Policy, and Advocacy
Jere F. Rizzo
Vice President and Chie
Financial Ofcer
Jdith Whitig
General Counsel
Alia Witers
Director o Marketing and
Communications
Annual Report covers scal year July 1, 2009 through
June 30, 2010.
Special thanks to Gerry Gomez Pearlberg or copywriting
and editorial assistance; and to Hazan & Company or
graphic design.
Copies may be obtained by contacting:Department o Marketing and Communications
Community Service Society o New York
105 East 22nd Street
New York, NY 10010
Telephone: 212-614-5314
For more inormation about the Community Service Society,
visit our website at www.cssny.org.
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105 East 22nd Street
New York, NY 10010
ph 212 254 8900
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