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  • 8/6/2019 Youth Jobs Report 2010

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    Picturing

    aStronger,More Equitable

    New YorkCommunity Serice Society2010 Annual Report

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    The Community Serice Society o New York(CSS) draws on

    a 160-year history o excellence in addressing the root causes o

    economic disparity. Through applied research, advocacy, litigation,

    and innovative program models, we respond to urgent, contemporary

    challenges by pioneering programs or a more prosperous city. We

    work or change by convening, connecting, and infuencing diverse

    leaders, practitioners, and decision makers rom the public and private

    sectors and across the political spectrum.

    InsIde:

    Setting Our Sights on a Better Future: Research & Advocacy 2

    A resh perspective o the GED 4

    Improvig the ecoomic otlook or pblic hosig residets 6

    Reocsig the les o accessible health coverage 8

    Gettig or message see ad heard 10

    Looking Out or the Needs o New Yorkers: Service Highlights 12

    A steadast ocs o ecoomic empowermet 13

    Takig a log-term view o health care access ad reorm 14

    Seeig the power i partership to meet hma eeds 16

    Pictrig or services 17

    Financial Statement 18

    Our Supporters 20

    Cover photo: Shtterstock/Oll

    Interior photos: Mar McGrail, istockphoto/track5, istockphoto/giga71, istockphoto/giga71,

    istockphoto/STEVECOLEccs, istockphoto/Mle, istockphoto/Photomorphic.

    Design: Haza+Compa / Rachel Kirot, Radi Haza

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    It can be tempting to view these oten-repeated phrases

    as abstractions, or components o a big picture over

    which most o us have little or no control. And it can be

    dangerously easy to see the human toll only in terms o

    mere statistics.

    With 165 years o research, advocacy, and services

    on behal o low-income New Yorkers inorming ourviewpoint, the Community Service Society sees these issues

    as anything but remote, statistical, or abstract.

    We look beyond statistics to see the needs o real people,

    pioneering services that promote sel-suciency among

    low-wage workers and economically disenranchised New

    Yorkers by providing tools and resources to increase their

    economic security in an unorgiving economy.

    We also maintain an unwavering ocus on the broader

    picture via cutting-edge research designed to inspire

    new thinking and signicant action on some o the most

    complex challenges o our time.

    We share our recommendations and insights widely through

    print and online publications, public-private partnerships,

    testimony at public hearings, policy events, media outreach,

    and other activities that keep these issues prominently on

    the radar in an era o many competing concerns.

    In these pages, youll see how CSS transorms its vision o a

    more equitable and viable society into powerul change onthe big picture level andthe individual scale. In 2010, CSS

    gained important ground in many key areas, including access

    to health care, educational and job opportunities, equal

    opportunity in the workplace, and nancial empowerment.

    Our work oers more than just a ray o hope or individuals

    and communities struggling to get ahead in hard timesits

    a source o consistent, invaluable support and meaningul

    perspective on social and economic challenges in urgent

    need o compassionate, pragmatic solutions.

    Our VIew On TOdays ecOnOmIc realITy

    Income inequality. Economic distress. Jobless recoery.The growing diide between rich and poor.In the United States today, 1 in 5 children is liing in poerty. More than 50 million Americans are now without

    health insurance. The number o people liing on ood stamps has neer been higher. In New York City, 67

    percent o unemployed low-income adults report that they hae been jobless or at least a year; hal o those

    hae been out o work or three years or moreand an entire generation o Americans is acing the prospect o

    permanent joblessness or chronic underemployment.

    Ko A. Appenteng

    Chair

    David R. Jones

    President & CEO

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    OMMunITy SERVICE SOCIETy

    New York State and New York City have the widest gaps betweenrich and poor in the nation. An ongoing increase in economic

    disparity is placing the American Dreamnot to mention basic

    requirements like ood and shelterbeyond the grasp o millions

    o New Yorkers, including many low-income workers.

    CSS takes a long view in tackling the root causes o poverty by

    conducting intensive research on issues that aect the ability o

    low-income individuals to work their way out o poverty. We then

    transorm this research into policy recommendations, advocacy

    work, and proactive partnerships with thought leaders anddecision makers rom the public and private sectors and across

    the political spectrum.

    By looking at old problems with resh eyes and staying alert to

    emerging challenges and opportunities, CSS is a leading orce on

    behal o sustainable wages, access to health care, and the ability

    o all New Yorkers to participate ully in the economic lie o their

    city and state.

    seTTInG Our sIGHTs On a BeTTer FuTure

    researcH & adVOcacy

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    AnnuAL REPOR

    css repOrTs

    Making the Connection: Economic Opportunity

    or Public Housing Residents (Policy Brie)

    Victor Bach and Tom Waters

    July 2009

    From Basic Skills to Better Futures: Generating

    Economic Diidends or New York City

    Lazar Treschan and David Jason Fischer

    September 2009

    Sick in the City: What the Lack o Paid Leae

    Means or Working New Yorkers (Policy Brie)

    Jeremy Reiss, Nancy Rankin,

    and Krista Pietrangelo

    October 2009

    In Support o Family Stability: Families Who

    Rely on Cash Assistance and the Burdens

    Imposed on Them When Incarceration Is

    Excluded From the Defnition o Temporary

    Absence (Policy Brie)

    Matthew Main

    November 2009

    Health Reorm New York Can Aord: The

    Cornerstone or Coerage Plan

    Elisabeth R. Benjamin and Arianne Garza

    November 2009

    Closing the Skills Gap: A Blueprint or

    Preparing New York Citys Workorce to Meet

    the Eoling Needs o Employers (with The

    Center or an Urban Future)

    David Jason Fischer and Jeremy Reiss

    January 2010

    Closing the Door 2009: Risks o Boom

    and Bust (Policy Brie)

    Tom Waters and Victor Bach

    December 2009

    The Unheard Third 2009: Job Loss, Economic

    Insecurity, and a Decline in Job Quality

    Jeremy Reiss and Krista Pietrangelo

    May 2010

    Expanding Aordable Coerage or Low-

    Wage Workers: Fixing the Family Health Plus

    Employer Buy-In (Policy Brie)

    Elisabeth R. Benjamin and Arianne Garza

    June 2010

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    OMMunITy SERVICE SOCIETy

    Issue OVerVIewNew York City is home to nearly 1.3 million working-age New

    Yorkers who lack basic educational credentials in the orm o a high

    school diploma or GED. The problem is particularly acute among

    young people ages 16 to 24nearly 175,000 o whom are not

    in school and not working.

    Reconnecting young people to education and the labor orce

    is essential to reducing poverty and building a 21st century

    workorce. Nationwide, the system o preparing or and

    completing the test o General Educational Development (GED

    Nearly one in ourindiiduals o workingage in New York Citylacks a high schooldegree or equialent.

    a FresHperspecTIVeOn THe Ged

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    AnnuAL REPOR

    is a primary pipeline to employment, college, and upward

    mobility. But New York States dysunctional GED system has

    perormed poorly or those who need it most. New York is 50th

    in the nation in GED pass rate, and in New York City ewer

    than hal o GED test-takers achieve a passing grade.

    In 2010, as part o our eorts to promote better educational

    and job opportunities to break the cycle o intergenerational

    poverty, CSS conducted rigorous research and advocacy to

    transorm the GED system in New York into the gateway oopportunity it is intended to be.

    a clOser lOOk

    In September 2009, CSS published From Basic Skills to Better

    Futures: Generating Economic Dividends for New York City,

    a groundbreaking report on New Yorks underperorming

    GED testing system that raised much-needed awareness about

    the GEDs role as a driver o workorce development. The

    report eatures a detailed analysis o the GED preparation

    system, with concrete recommendations or improvement.

    The report drew immediate calls or reorm romamong

    othersThe New York Times, which published a series o

    editorials sounding the alarm on the city and states shameul

    pass rate. In February 2010, New York City Council Speaker

    Christine Quinn took up the call to improve what she termed

    the broken GED system during the State o the City Address,

    outlining plans to address many concerns raised in our report.

    CSS kept the pressure on by presenting our recommendations

    to city and state ocials, including Speaker Quinn, the

    Bloomberg administration, and the New York State Board

    o Regents, which oversees the GED system. CSS President

    and CEO David R. Jones testied at the New York State

    Assembly Committee on Educations hearing on the GED test

    in support o reversing GED budget cuts and implementing

    CSSs recommendations. CSS also partnered with GED reorm

    advocates and stakeholders to launch a statewide advocacy

    campaign to get New Yorks GED system up to speed.

    Our work has paid o on many ronts. The New York

    City Department o Education is enacting plans to increase

    accountability and oversight o GED programs at the local

    level. Working closely with other advocates under the auspiceo the New York Coalition or Adult Literacy (NYCAL),

    CSS helped to bring about the restoration o more than $5

    million in adult literacy unding to the New York City budget

    in June 2010. Finally, in December 2010, David Jones joined

    with Mayor Bloomberg, Schools Chancellor Joel Klein, and

    U.S. Education Secretary Arne Duncan to announce a new

    $3 million city pilot project to modernize the GED to better

    prepare students or college and careers.

    Todays economy cannot support large numbers o

    indiiduals without strong basic skillsjobs that were

    aailable in years past or indiiduals without a high

    school diploma are anishing, and those jobs that are

    let pay poerty-leel wages.

    Daid R. Jones, CSS President & CEO

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    OMMunITy SERVICE SOCIETy

    Issue OVerVIew

    As an unwaering adocate or housing oppor tunities or low- and

    middle-income New Yorkers, CSS conducts strategic research,

    adocacy, and technical assistance actiities that:

    Improve public housing unding;

    Promote policy and regulatory reorms to preserve and

    expand aordable housing; and

    Strengthen the leadership capacity o public

    housing residents.

    In 2010, CSS ocused major attention on generating morerobust eorts to use HUD unding to provide job and

    training opportunities or residents o public housing in

    New York City. Under Section 3 o the 1968 Housing Act ,

    all public housing authorities and government agencies

    receiving HUD unds have a statutory obligation to maximize

    employment and training opportunities or low-income

    residents. However, most housing authorities, including the

    New York City Housing Authority (NYCHA), have a less

    than stellar record in this regard.

    a clOser lOOk

    In July 2009, CSS released a compelling new policy brie on

    labor orce participation by NYCHA residents. Making the

    Connection: Economic Opportunity for Public Housing

    Residents provides a rst-time estimate o the scale o

    unemployment among working-age NYCHA residents.

    While it is comparable to unemployment patterns in similar

    low-income communities, Section 3 is a ederal requirement

    that can and should be used to strengthen resident job and

    training opportunities.

    CSS used the ndings and recommendations in Making the

    Connection to inorm testimony, public orums, and meetings

    with key stakeholders. This included testimony by CSS Presidentand CEO David R. Jones at Congressional eld hearings in

    ImprOVInGTHe ecOnOmIcOuTlOOkFOr puBlIcHOusInGresIdenTs

    More than 20,000 public housing residents are seeking

    jobs in New York Citys recession economy. The

    city and the Housing Authority hae eery reason to

    connect them to opportunities.

    Making the Connection: Economic Opportunity fo

    Public Housing Residents(CSS Policy Brie

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    AnnuAL REPOR

    New York City, held by the Subcommittee on Housing and

    Community Opportunity o the House Financial Services

    Committee. The hearings ocused on legislation to strengthen

    Section 3 requirements to use HUD unds to maximize job and

    training opportunities or public housing residents.

    Mr. Jones also made the case on a panel invited to testiy

    at Congressional hearings on the Future o Public Housing

    convened by the Subcommittee on Housing and Community

    Opportunity in Washington, D.C. In addition, during aproductive meeting with the new chairman o NYCHA,

    John Rhea, Mr. Jones shared the policy briengs core

    recommendations and set the stage or uture collaboration

    with NYCHA on enhancing the implementation o Section 3.

    OTHer HIGHlIGHTs OF 2010 Included:

    Providing expert testimony at public hearings on NYCHAs

    amended 2010 Annual Plan, lending our support to

    NYCHAs proposal to ederalize its public housing

    developments under a special economic stimulus provisiono the American Recovery and Reinvestment Act (ARRA).

    Fighting cuts to NYCHA vouchers through various

    advocacy eorts, including co-hosting a brieng or

    elected ocials with the Legal Aid Society and other

    members o the New York City Public Housing Advocates

    Roundtable, which CSS convenes.

    Hosting two citywide Resident Leaders Forums that

    brought NYCHA residents together with leaders in

    the housing eld to discuss issues and opportunities

    or the hundreds o thousands o New Yorkers living inpublic housing.

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    OMMunITy SERVICE SOCIETy

    reFOcusInGTHe lens OnaccessIBleHealTHcOVeraGeIssue OVerVIew

    CSS is a leading adocate or making quality health care aordable

    and accessible or eery New Yorker. With insurance premiums

    on the rise and job-based coverage in decline, more and more

    working New Yorkers nd themselves without aordable

    health care.

    In 2010, CSS research explored the complex design and

    implementation issues surrounding an option or employers

    to buy in to New York States Family Health Plus program.

    The Family Health Plus Employer Buy-In (EBI) program was

    created to help employers and union health unds oer low-

    cost, comprehensive health coverage to their employees. But

    three years a ter its inception, only one union and not a singl

    employer had signed on due to the programs unexpectedly

    high premiums.

    With unding rom the New York State Health Foundation,

    CSS explored ways to make this potentially valuable programmore viable or employers, unions, and employeesoering

    state policy makers detailed recommendations on how to

    signicantly reduce program costs.

    One in three New Yorkers say they or someone in their

    amily has not gotten or postponed getting medical

    care or a prescription in the past 12 months because

    o a lack o money or insurance. Seenty-two percent

    are worried about increasing health care costs, and 40

    percent eel fnancially insecure to be able to aord

    their uture health care.

    CSSs Statewide Health Care Surey, October 2009

    O Je 7, 2010, CSS achieved a hard-wo victor whe the new york

    State Legislatre passed a bdget exteder that oce agai eables the new

    york State Departmet o Israce to review ad approve health israce

    premim hikes beore the go ito eect.

    Beore this chage, israce compaies cold simpl le ad implemet

    brdesome cost icreases, withot accotabilit to cosmers or

    bsiesses. Betwee 2000 ad 2009, that polic faw broght a 92 percet

    icrease i health israce premims i new york State, while media

    wages icreased b ol 14 percet.

    As a member o the Health Care or All new york (HCFAny) coalitio, CSS

    has log served its goal o restorig prior approval o health care premim

    icreases ad pttig a ed to skrocketig rates that place qalit health

    care ot o reach or too ma low- ad middle-icome new yorkers.

    pursuInG THe VIsIOn OF aFFOrdaBle HealTH care FOr all

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    AnnuAL REPOR

    a clOser lOOk

    In June 2010, CSS released a policy brie detailing how

    restructuring the Family Health Plus Employer Buy-In program

    could provide aordable and comprehensive health coverage

    to employees o small businesses, unions, sole proprietors, and

    other employers. This game-changing report ocused on:

    The ndings o a national analysis o public/private

    insurance hybrid programs; An analysis o how rates are set or various public

    products in New York and an evaluation o premiums set

    by the state; and

    Concrete recommendations or stakeholders and

    policymakers on successul program implementation.

    Our research led directly to state-level policy changes that

    enable small businesses across New York State to provide

    aordable, comprehensive health care or as l ittle as $157 per

    employee per month.

    Whe circmstaces reqire cort itervetio, CSS brigs its powerl

    litigatio capabilities to bear o seekig jstice or low-icome new yorkers

    i the workplace ad beod.

    This ear, CSS wo a major case i the bat tle agaist workplace discrimiatio

    or idividals with covictio histories. For the rst time, a new york Spreme

    Cort has explicitl held that someoe covicted o a crime while on the job

    is protected b the Correctio Law, which reqires emploers to ratioall

    cosider whether a covictio is directl related to the job or poses a

    reasoable risk to persos or propert beore termiatig emplomet.

    CSS is co-cosel i a atiowide class actio lawsit agaist the uS

    Cess Brea or hirig discrimiatio. Filed i the uS District Cort or

    the Sother District o new york i April 2010, the sit arges that

    sstematic discrimiatio cased thosads o Arica America, Latio,

    ad native America applicats to be rejected or jobs b the u.S. Cess

    Brea drig the ederal govermets massive hirig campaig or the

    2010 cess. The sit alleges that the Cess Brea lawll screes ot

    job applicats who have arrest records, regardless o whether the arrest led

    to a actal crimial covictio, or to othig at all. Two o the plaitis i this

    case are cliets o CSS.

    pursuInG THe VIsIOn OF equal OppOrTunITy In THe wOrkplace

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    OMMunITy SERVICE SOCIETy

    GeTTInG OurmessaGe seen

    and Heard

    clOsInG THe skIlls Gap

    In 2010, CSS teamed up with the Center or an Urban Future (CUF)

    to raise awareness about the citys human capital concerns

    and the need or employment pipelines and skills deelopment to

    help prepare New Yorks workorce or the 21st century economy.

    Our joint two-part orum series in July and August 2009

    explored the human capital need acing the city over the nexttwo decades, viewing the issues through two lenses: employer

    needs that must be addressed i the city is to maintain its

    economic edge; and the skills gap among the citys working-age

    population o young adults, immigrants, ormerly incarcerated

    persons, and public assistance recipients.

    Attended by more than 600 leading gures rom the public and

    private sectors, policy makers, and concerned New Yorkers,

    the orums provided an extraordinary opportunity to incubate

    new ideas.

    From these events and jointly conducted research, CSS and

    CUF issued a comprehensive report on New York Citys human

    capital outlook, entitled Closing the Skills Gap: A Blueprint

    for Preparing New York Citys Workforce to Meet the

    Evolving Needs of Employers. The report includes 34 detailed

    recommendations or strengthening the citys K12 educational

    system, community college network, and workorce

    development systemchanges that will advance New Yorks

    economic interests or decades to come.

    CSS and CUF disseminated the reports ndings ar and wide,

    including meetings with community stakeholders and briengs

    with the New York City Council and New York State Assembly

    and Senate.

    wOrkInG FOr cHanGe

    The Working or Change orum is a monthly policy brieng

    in Washington, D.C., co-sponsored by CSS and the Coalition

    on Human Needs. The orum brings together congressional

    sta, policy advocates, and thought leaders to advancepolicies that promote the economic security o the working

    poor. In 2010, the orum ocused on health care reorm, paid

    sick time or low-wage workers, setting a jobs agenda or a

    sustained economic recovery, reraming the criteria by which

    poverty is dened to arrive at more meaningul measures, and

    related issues.

    adVOcacy day FOr THe FOrmerly

    IncarceraTed

    In May 2010, a strong turnout o more than 150 advocatesarrived in Albany or the 4th Annual New York Reentry

    Roundtable Albany Advocacy Dayan event sponsored by

    CSS to engage our elected ocials in eliminating the systemic

    obstacles to civic participation and economic opportunity that

    people with conviction histories continue to ace long ater they

    have served their time.

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    AnnuAL REPOR

    css In THe news

    Media coverage o CSS research, advocacy,

    and services on behal o low-income New

    Yorkers in 2010 included more than 115

    mentions in print and online media outlets,

    36 radio and TV appearances, and more

    than 100 opinion pieces by CSS President

    & CEO David R. Jones. Media highlights

    rom 2010 include:

    David R. Jones authored a provocative series o weekly

    blog entries on The Hungton Post covering a wide range

    o issues, including the potential o green economy jobs to

    create new opportunities or low-income workers, New

    York Citys rising tide o chronic joblessness, and the value

    o health care reorm to New Yorks economic well-being.

    The New York Timess highly respected Neediest

    Cases series included several articles covering the

    extraordinary experiences o CSS clients trying to shape

    a more positive uture or themselves and their amilies.

    CSS is one o seven agencies that receive support through

    the Timess annual undraising drive.

    GOVernmenT TesTImOny

    In 2010, CSS experts

    were requently called

    upon to testiy beore key

    local, state, and ederal

    legislative bodies. Public

    testimonies are just one o

    the many ways we share

    our research ndings,infuence policy decisions, and help to change the conversation

    about poverty, health care, education, and economic

    opportunity in New York City and nationwide.

    In May 2010, CSS President and CEO David R. Jones

    delivered testimony in Washington, D.C., at a hearing o the

    Joint Economic Committee o the U.S. Congress. Mr. Joness

    testimonyAvoiding a Lost Generation: How to Minimize

    the Impact o the Great Recession on Young Workerslent

    an important perspective to the hearings on Congressional

    action to reduce unemployment among young workers.

    Eve i a time o skrocketig ecoomic ieqalit,

    the isses srrodig povert, the icome gap,the emplomet crisis, ad the strggles o

    the workig poor are ote derreported i the

    maistream media. To esre that these pivotal

    ews stories are ot lost i the shfe o media

    satratio ad iormatio overload, CSS recetl

    took o the role o pblisher o City Limits,

    a idepedet, ivestigative pblicatio ocsed o civic aairs i

    new york Cit.

    Available i prit ad electroic ormats, City Limits(www.citlimits.org) is the

    cits largest oprot, civic-ocsed ews site, eatrig i-depth reportigo the politics ad policies that aect the atios rba ageda. This

    award-wiig pblicatio brigs a idepedet editorial voice to promote

    pblic awareess o how todas ecoomic ladscape is shapig the lives o

    idividals ad commities citwide.

    a FOcus On Issues THaT maTTer

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    OMMunITy SERVICE SOCIETy

    Along with our research and advocacy work, the Community

    Service Society delivers a range o innovative services to enable

    low-income New Yorkers, including the working poor, to increase

    their economic security.

    We look beyond statistics to create meaningul responses to

    service gaps that leave thousands o New Yorkers out in the cold

    when it comes to aordable health care and housing, educational

    opportunities, and work that pays a living wage.

    lOOkInG OuT FOr THe needs OF new yOrkers

    serVIce HIGHlIGHTs

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    AnnuAL REPOR

    a sTeadFasTFOcus OnecOnOmIcempOwermenTIssue OVerVIew

    New Yorks Citys widespread unemployment, low wages, and the

    high cost o liing leae low-income New Yorkers with little saings

    and high leels o debt. The CSS Financial Advocacy Program

    provides money-management coaching and public benet

    counseling that empower people with the knowledge and

    support to make the most o their limited resources.

    In a time o skyrocketing demand or its services, the Financial

    Advocacy Program maximizes its reach by marshalling the

    extensive volunteer resources o the CSS Retired and Senior

    Volunteer Program (RSVP)a nationally acclaimed program

    that enlists adults ages 55 and older to strengthen their

    communities by serving as volunteers. RSVP has grown into

    a 6,000-strong cohort o older retired volunteers comprising

    nearly 50 percent black, Latino, and Asian adults rom

    communities around New York City. The synergy between the

    Financial Advocacy Program and RSVP exemplies a key CSS

    strategy or generating the greatest possible impact in an era o

    limited resources.

    a clOser lOOk

    The Financial Advocacy Program has two signature projects:

    the Financial Coaching Corps (FCC) and the ACES (Advocacy,Counseling, and Entitlement Services) project. Both projects

    assist clients on-site at CSS and at 50 partner agencies that

    serve low-income communities within the ve boroughs.

    The FCC provides one-to-one coaching and skills development

    on nancial literacy issues such as budgeting, debt-reduction

    planning, credit repair, and creating a savings strategy. In

    2010, the FCC assisted 524 clientsmany o them acing acute

    diculties due to unemployment or underemployment.

    The ACES project helps low-wage workers and others to access

    the benets theyre entitled to by screening clients or eligibility

    helping to complete benets applications, and advocating

    to correct benets-related problems. In 2010, the project

    conducted 5,455 public benet counseling sessions that helped

    increase individuals and amilies economic security and pave

    the way toward sel-suciency.

    parTner VIewpOInT

    Our Financial Adocacy Program olunteer

    has built strong relationships with our clients,

    helping with eerything rom flling out Medicaid

    applications to debt management. Her sensitie

    approach is an A+ or our clients, who hae a lot

    o stress about their economic circumstances.

    Andrea Johnson, LCSW, Social Work Superisor,

    St. Lukes-RooseeltWomens Health Project

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    OMMunITy SERVICE SOCIETy

    TakInG a lOnG-Term VIew OnHealTH care

    access andreFOrmIssue OVerVIew

    In March 2010, President Obama signed the Aordable Care Act

    (ACA), the most signifcant adance or economic justice and ciil

    rights in the United States in decades. An estimated 32 millionAmericans will gain health care coverage as a result o this

    landmark legislation.

    CSS and other advocates ought tirelessly to include

    appropriate consumer protections in the nal bill. This

    included the provision o $30 million to und state-based

    consumer assistance programs, on the model o CSSs

    Community Health Advocates (CHA) program, to help

    the newly insured navigate a complex array o new health

    coverage options.

    In 2011, CHA and its network will take the lead in preparingNew York State consumers or changes stemming rom health

    care reorm through a new live, statewide helpline as well as

    individual counseling sessions and community presentations

    provided by our partners across the state.

    a clOser lOOk

    Through its Community Health Advocates program (ormerly

    known as the Managed Care Consumer Assistance Program),

    CSS provided technical assistance, inormation, and counseling

    on public managed care issues and health benet options to

    clients who needed assistance in understanding and utilizing

    Medicaid, Medicare, Child Health Plus, Family Health Plus,

    and private insurance.

    CHA highlights or 2010 included:

    Providing more than 12,500 consumers with individual

    counseling and training sessions;

    Individually counseling nearly 9,000 health care

    consumers to help them enroll in or retain coverage,

    utilize their coverage, or otherwise access the health care

    system;

    Conducting 560 trainings in community-based settings

    or more than 3,500 advocates and consumers in

    11 languages about how to enroll in and use health

    insurance;

    Collaborating with 24 community-based organizations

    in low-income, low literacy, and immigrant communities

    to connect New Yorks most vulnerable amilies and

    individuals to health care; and

    Launching a new, multilingual website that enables New

    Yorkers to access user-riendly inormation about their

    health care options.

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    AnnuAL REPOR

    cOnsumer VIewpOInT

    It is so important or people to get the right

    inormation. I was new to the whole Medicaid

    process and thought I was coered until I receied

    a $6,500 bill or my daughters pre-natal care and

    deliery. My CHA adocate helped get the bill

    reduced, answered all my questions, and got mydaughter the health coerage she needs.

    Melissa Mendez, CHA client

    I the wake o the Great Recessio, the ederal govermet eacted a ew

    premim sbsid to help laid-o workers pa or health israce premims

    der the Cosolidated Omibs Bdget Recociliatio Act (COBRA) . I new

    york, state law was modied to exted COBRA eligibilit rom 18 to 36 moths.

    Almost immediatel, or Commit Health Advocates helplie bega

    receivig meros calls rom cosmers with COBRA-related qestios.

    Beore log, the mber o calls abot COBRA had tripled. CHA embarked

    o a edcatioal campaig abot COBRA ad the ew premim sbsid,

    traiig its etwork o commit-based orgaizatios to spread the

    iormatio ar ad wide.

    CHA also leared that locall- ad atioall-based emploer beet

    maagers were aware o new york States COBRA extesio ad were

    prematrel termiatig ot-o-work cosmers coverage. To prevet eligible

    idividals rom losig ot o the exteded COBRA beets, CHA collected

    represetative cases ad, workig with the relevat govermet agecies,

    cotacted the major ot-o-state beet maagers, emploers, ad isrers

    to edcate them abot the ew rles.

    clarIFyInG cOBra: prOTecTInG cOnsumers, serVInG as THe eyes and ears OF GOVernmenT pOlIcy makers

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    OMMunITy SERVICE SOCIETy

    seeInG THepOwer InparTnersHIp

    TO meeTHuman needsIssue OVerVIew

    More than $2 billion in public benefts go unclaimed by eligible

    indiiduals and amilies in New York City each year. Many people

    dont realize they are eligible or benets like ood stamps orhousing assistance, or are discouraged by the bureaucratic

    application processes.

    This trend is cause or concern, not only because public

    benets help poor people make ends meet, but because they

    provide a degree o economic stability that can lay the path

    toward sel-suciency.

    The Center or Benets and Services (CBS), a cornerstone

    program at CSS, builds the capacity o New York Citys

    community-based organizations to ensure that their clients

    get the benets theyre entitled to. Our print, online, training,and educational resources demystiy the intricacies o various

    benet programs, giving hundreds o small organizations an

    indispensable tool or increasing the economic security o the

    many thousands o low-income New Yorkers they serve.

    a clOser lOOk

    In April 2010, the Center or Benets and Services published

    the 4th edition o Benets Plus, our comprehensive manual on

    60 ederal, state, and city government benet programs and

    services. Social service proessionals and advocates rely on thi

    user-riendly online resource to connect tens o thousands o

    low-income New Yorkers with vital benets. In the rst three

    months, nearly 200 people subscribed to Benets Plus.

    CBS has also ormed a unique Partnership Initiative that

    completed its rst year o work in 2010. The Partnership

    Initiative provides substantial support to community-based

    organizations that provide workorce development and

    educational services that promote upward mobility. Throughemergency nancial assistance, training, and technical

    assistance regarding public benets and housing assistance, the

    Partnership Initiative makes sure ront-line organizations have

    the resources they need to help their clients work their way out

    o poverty.

    parTner VIewpOInT

    Were seeing people who neer thought they

    would go to a ood pantrylaid-o teachers,nursing students, and working people. On a

    gien day, I might see 75 clients, but without

    the CBS trainings, I cant always connect them

    to the right benefts. The frst thing I do when I

    come to work is log on to the Benefts Plus site,

    so I know I hae backup when I need it.

    Maria Pacheco, West Side Campaign Against Hunger

    (WCAH), a CSS Partnership Initiatie participant

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    $207,267 i direct acial assistace distribted to 532 clietsb or Ceter or Beets ad Services thaks to or logstadig spport

    rom The New York Timesneediest Cases d.

    6,875 olunteersworkig at more tha 400 pblic adoprot istittios throghot the ve boroghs throgh or log-rig

    Retired ad Seior Volteer Program (RSVP)the atios fagship service

    iitiative or older adlts ad retirees, which origiated at CSS.

    1,144 workshopscodcted b or Medicaid ChoiceEdcatio Project (MCEP)a statewide iitiative helpig more tha 12,000

    Medicaid recipiets select appropriate health plas.

    Up to 18 months o serice provided tomore tha 250 og adlts throgh or Workorce Advocac ad Spport

    Iitiative (WASI), which parters with or workorce developmet agecies to

    ideti oth i eed o extra spport ad services to make the trasitio to

    log-term emplomet.

    234 rap sheet errors identifedthrogh or Record Repair Coselig Program, which helped 425

    cliets seekig to rebild lives ad careers ater a crimial covictio

    or period o icarceratio. CSS also cotied to operate two volteer

    metorig programs: MetorCHIP, which helps og adlts i alteratives

    to icarceratio programs, ad MetoruP, which helps the childre oicarcerated parets. Both programs bild the skills, codece, ad

    academic achievemets eeded to help break the ccle o recidivism.

    414 K3 students received oe-o-oe ttorig or i-class metorig rom 42 taleted volteers i or Experiece Corps literac

    program. Or program has bee show to sigicatl icrease readig

    abilit i academicall at-risk stdets i the earl grades.

    snapsHOT OF 2010serVIce HIGHlIGHTs

    Other highlights o CBS programming include trainings

    or social service proessionals and services to individuals

    and amilies. In 2010, nearly 1,000 social service providers

    registered or our trainings, which included 31 specialized

    workshops on a wide range o public benets and resources.

    Meanwhile, our in-house case managers served more than

    800 clients, many o whom received direct nancial assistance

    or the purposes o acilitating employment (licensing,

    transportation, attire, and training), preventing eviction, and

    stabilizing households aced with nancial emergencies.

    pIcTurInG Our serVIces

    AnnuAL REPOR

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    OMMunITy SERVICE SOCIETy

    Unrestricted Temporarily Restricted Permanently Restricted Total

    reVenue:

    Public support:

    Cotribtios $ 388,013 $ 25,039 $ $ 413,052

    Fodatios 270,550 1,048,560 1,319,110

    Beqests 2,023,333 2,023,333

    Greater new york Fd/uited Wa 580 40,550 41,130

    new york Times neediest Cases Fd 1,094,928 1,094,928

    Govermet grats 5,235,207 5,235,207

    Cotracts 679,800 679,800

    Sbscriptio ad advertisemet icome 60,648 60,648

    Total public support 3,422,924 7,444,284 10,867,208

    Other reenue:

    Ivestmet icome 11,182,636 3,162,786 14,345,422

    Chage i air vale o beecial iterest i perpetal trsts 1,424,173 1,424,173

    Program service ees 102,860 102,860

    Chage i ivestmet i The uited Charities 125,450 125,450

    Total other reenue 11,410,946 3,162,786 1,424,173 15,997,905

    net assets released rom restrictios 10,243,807 (10,243,807)

    Total Reenue 25,077,677 363,263 1,424,173 26,865,113

    eXpenses:

    Program serices:

    Direct service program 11,455,461 11,455,461

    Polic research ad advocac 3,119,807 3,119,807

    Pblic iterest 1,548,503 1,548,503

    Total program serices 16,123,771 16,123,771

    Supporting serices:

    Maagemet ad geeral 4,003,958 4,003,958

    Fdraisig 782,602 782,602

    Total supporting serices 4,786,560 4,686,560

    Total Expenses 20,910,331 20,910,331

    Chage i et assets beore other charges 4,167,346 363,263 1,424,173 5,954,782

    Pesio ad postretiremet beet adjstmet (2,488,363) (2,488,363)

    CHANGE IN NET ASSETS 1,678,983 363,263 1,424,173 3,466,419

    NET ASSETSBeginning o year 62,384,416 18,315,202 55,312,603 136,012,221

    NET ASSETSEnd o year $ 64,063,399 $ 18,678,465 $ 56,736,776 $ 139,478,640

    FInancIal sTaTemenTCONDENSED CONSOLIDATED STATEMENT OF ACTIvITIESyEAR EnDInG JunE 30, 2010

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    AnnuAL REPOR

    asseTs:

    Cash And Cash Equialents $ 4,058,277

    Marketable Securities 112,464,551

    Accounts Receiable:

    Govermet agecies 5,041,100

    Other 182,713

    Benefcial Interest In Perpetual Trusts 27,642,241

    Accrued Interest And Diidends Receiable 13,933

    Prepaid Expenses And Other Assets 77,961

    Intangible AssetCit Limits Magazie 220,000

    Inestment In The uited Charities 1,163,349

    Equipment and Improementsnet 2,378,805

    TOTAL $ 153,242,930

    lIaBIlITIes and neT asseTs

    Liabilities:

    Accots paable ad accred expeses $ 2,519,452

    Accred vacatio pa 904,733

    Loa Paable 170,000

    Liabi li t or postemplomet ad postret iremet beets 1,626,174

    Pesio Liabilit 8,543,931

    Total Liabilities 13,764,290

    NET ASSETS:

    urestricted 64,063,399

    Temporaril restricted 18,678,465

    Permaetl restricted 56,736,776

    Total Net Assets 139,478,640

    TOTAL $ 153,242,930

    FInancIal sTaTemenTCONDENSED CONSOLIDATED STATEMENT OF FINANCIAL

    POSITIONyEAR EnDInG JunE 30, 2010

    NOTES1. These cosolidated statemets iclde all ds o the Commit Service Societ o

    new york ad its a liates, The Istitte or Commit Empowermet, ad Frieds o

    RSVP, Ic. The statemets are codesed rom the acial statemets or the ear

    edig Je 30, 2010, which have bee adited b Loeb & Troper LLP.

    2. A cop o the latest CSS acial report led with the new york Departmet o S tate i

    Alba is available po reqest rom the Departmet or CSS.

    3. The Societs board ollows a polic o appropriatig Edowmet moies accordig

    to a ormla. The crret ormla allows p to 6% o the ve-ear average o the

    Edowmets market vale to be spet. For the scal ear eded Je 30, 2010, the

    Societ appropriated $8,366,000, accordig to this ormla.

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    OMMunITy SERVICE SOCIETy

    Our suppOrTers

    VIsIOnarIes ($100,000+)

    Baisle Powell Elebash Fd

    The Ira W. DeCamp Fodatio

    Estate o Berie Hter

    The new york Commit Trst

    new york State Health Fodatio

    The new york Times neediest

    Cases Fd

    The Pikerto Fodatio

    Estate o Eva Schoeberger

    The Starr Fodatio

    Tiger Fodatio

    Mariae G. Wildig-White Trst

    Robert Wood Johso Fodatio

    sTewards ($50,000+)

    Caregie Corporatio o new york

    Hele M. deKa Trst

    Mar J. Htchis Fodatio

    adVOcaTes ($25,000+)

    Coca-Cola Compa

    FJCA Fodatio o

    Philathropic Fds

    The Hagedor Fd

    The Radi ad Cliord Lae

    Fodatio

    Mr. & Mrs. David E. Moore

    Estate o Joseph Pa

    The Ted Sowdo Fodatio

    Robert Sterlig Clark Fodatio

    cHampIOns ($10,000+)

    Roger ad Hele Alcal

    AomosMs. Virgiia Brod

    Joh Alexader Lockwood Trst

    Marble Fd, Ic.

    Patto Famil Fodatio

    Mr. David Paker

    uited Hospital Fd

    paTrOns ($5,000+)

    Ala & Arlee Alda

    Ms. Melissa A. Berma

    & Mr. Richard Klotz

    Mrs. Lois R. Collier

    Ms. Kate Delacorte

    Ms. Valerie H. Delacorte

    DeLaCor Famil Fodatio

    Mr. Mark M. Edmisto

    Mrs. Florece H. Frcher

    Jarvie Commoweal Service

    Philip Kapla Glass Works LLC

    Joel & Kate Kopp

    The Lichtestei Fodatio, Ic.

    The new york Times Compa

    Fodatio

    Rdi Fodatio Ic.

    Sarah I. Schieeli Residar Trst

    spOnsOrs ($2,500+)

    Aomos

    Mr. & Mrs. David C. Bigelow

    Mr. Richard Brialt &

    Dr. Sherr Glied

    The BTMu Fodatio, Ic.

    Ms. Jd Chambers

    Her Christese, III, Esq.Mrs. Barbara J. Fie

    Ford Fodatio Matchig

    Gits Program

    Mr. David Goldhill

    Mr. Philip L. Graham, Jr.

    Mrs. Maria S. Heiskell

    G. Pe Holsebeck, Esq.

    Mr. & Mrs. Peter Lamm

    Ms. Marta Lawrece

    Doald W. Savelso, Esq.

    Mark A. Willis, Esq.

    FrIends ($1,000+)

    Aomos

    Ko Appeteg, Esq.

    Mr. Richard I. Beattie

    Joh n. Blackmo, Sr. Fodatio

    Robert B. & Patricia M. Care

    Mr. & Mrs. Withrop D. Chamberli

    Mr. Timoth Chambers

    Richard Cotto, Esq.

    Dr. Margot Amma Drrer

    Ssa S. & norma I. Faistei

    Mr. Dall W. Forsthe

    Mr. Stephe H. Frisha

    Daiel W. Gerrit, Esq.

    The Glickehas Fodatio

    Lee Gotlieb Fd Ic.

    Ms. Joa Grald

    Mr. nicholas A. Gravate, Jr.

    Mr. & Mrs. Peter R. Haje

    Gweda ad Joh Haso Fd

    Joseph R. Harbert, Ph.D.

    Ms. Joa C. Hiam

    Estate o Chase Horto

    Estate o Mario B. Hter

    Mr. & Mrs. James Hrle

    Dr. norma Hmes

    Pal H. & Barbara M. Jekel

    Mr. David L. Kig

    Mrs. Shirle L. Klei Clat

    Mr. Micah C. Lasher

    Mr. & Mrs. Gerard Leeds

    Kell Oneill Lev, Esq.

    Ms. Barbara Lidsk

    Mr. Mark E. Lieberma

    Mr. Victor Lider

    Mrs. Margaret P. Mater

    Mr. & Mrs. Richard L. Meschel

    Harve Miller, Esq.

    Ralph da Costa nez, Ph.D.

    Ms. Aa Oliveira

    Ms. Carol L. Oneale

    Mr. & Mrs. Brce & nicole Paiser

    Mr. David J. Pollak

    Mr. & Mrs. William B. Pollard, III

    Mr. Side Lee Posel

    Vicki P. & Charles Raebr

    Mrs. Mora Reid-Schwartz

    Lida Adriee Rock, M.D.

    Mr. Harold L. Rose

    Ms. Deborah M. Sale

    Ms. Costace Schrat

    Sills Famil Fodatio

    Mr. Jamil Simo

    Mr. neal I. Smith

    The Sobel Famil Fodatio

    Mr. nicholas A. Stephes

    James & Jlia Streit

    Mr. & Mrs. Joh K. &

    Margaret A. Sweee

    Miss Elizabeth Taer

    Marcia Brad Tcker Fodatio

    Ms. Michelle Webb

    Abb M. Wezel, Esq.

    Ms. Lcille Werliich

    GOVernmenT suppOrT

    Civic Vetres

    Corporatio or natioal ad

    Commit Service

    new york Cit Cocil

    new york Cit Departmet

    or the Agig

    new york Cit Departmet o Health

    new york Cit Departmet o

    Homeless Services

    new york Cit Oce o

    Fiacial Empowermet

    new york State Health Israce

    Iormatio, Coselig ad

    Assistace Program

    new york State Oce or the Agig

    u.S. Departmet o Jveile Jstice

    prO BOnO leGal suppOrT

    Coze OCoor

    Davis Polk & Wardwell LLP

    Dechert LLP

    Maatt, Phelps & Phillips LLP

    Schlte Roth & Zabel LLP

    The Community Serice Society

    o New York is a nonproft,

    nonsectarian, tax-exempt

    organization. Donations to the

    Community Serice Society are

    tax deductible.

    The Community Service Society o New York is grateul or the generosity o all its supporters. As space is limited, we are only

    able list our major contributors. However, this does not minimize our appreciation o everyone who cares about CSSs work.

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    AnnuAL REPOR

    OFFIcers, TrusTees, and senIOr sTaFF

    eXecuTIVe OFFIcers

    David R. Joes, Esq.

    President and Chie

    Executive Ofcer

    Steve L. Krase,

    Executive Vice President

    and Chie Operating Ofcer

    20102011 BOard

    OF TrusTees

    Ko Appeteg, Esq.

    Chairperson

    Joseph R. Harbert, Ph.D.

    Vice Chairperson

    Ralph da Costa nez, Ph.D.

    Treasurer

    Deborah M. Sale

    Secretary

    Joh F. Beatt

    Adam M. Blmethal

    Steve Brow

    Richard R. Ber, Jr.

    Jd Chambers

    Bill Chog

    Melissa Crti

    Sde de Jogh

    Florece H. Frcher

    nicholas A. Gravate, Jr., Esq.

    Bets Gotbam

    G. Pe Holsebeck, Esq.

    Brad Holma

    Matthew Klei

    Micah C. Lasher

    Kell Oneill Lev, Esq.

    Mark E. Lieberma

    Terri L. Ldwig

    Joce L. Miller

    Aa L. Oliveira

    Carol L. Oneale

    David PollakDoald W. Savelso, Esq.

    Sadra Silverma

    Barbara nevis Talor

    Jeer J. Weaver

    Michelle Webb

    Abb M. Wezel, Esq.

    Mark A. Willis

    HOnOrary lIFe TrusTees

    Stephe R. Aiello, Ph.D.David n. Dikis

    Maria S. Heiskell

    Doglas Williams

    senIOr sTaFF

    Elisabeth R. Bejami

    Vice President o Health Initiatives

    Jaeee K. Freema

    Director o Government Relations

    Melissa Kostovski

    Director o Development

    Jere n. Macli

    Director o Public Relations

    Alia Molia

    Vice President or

    Program Services

    nac Raki

    Vice President or Research,

    Policy, and Advocacy

    Jere F. Rizzo

    Vice President and Chie

    Financial Ofcer

    Jdith Whitig

    General Counsel

    Alia Witers

    Director o Marketing and

    Communications

    Annual Report covers scal year July 1, 2009 through

    June 30, 2010.

    Special thanks to Gerry Gomez Pearlberg or copywriting

    and editorial assistance; and to Hazan & Company or

    graphic design.

    Copies may be obtained by contacting:Department o Marketing and Communications

    Community Service Society o New York

    105 East 22nd Street

    New York, NY 10010

    Telephone: 212-614-5314

    For more inormation about the Community Service Society,

    visit our website at www.cssny.org.

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    105 East 22nd Street

    New York, NY 10010

    ph 212 254 8900