what’s new with sap resource and portfolio management? … · view of new features and functions...
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© SAP 2009 / 0
What’s New with SAP Resource and Portfolio Management? A Detailed View of New Features and Functions
Markus RosemannSAP AG
© SAP 2009 / 2
In This Session …
We’ll cover the new features in SAP RPM (SAP Resource and PortfolioManagement) 4.5 and cProjects 4.5
The key topics covered in this presentation include:Importance of innovation as key priority for most organizationsImproved resource, portfolio and project management and visibility with SAP RPM and cProjectsUsability improvements and general enhancementsBetter management and governance of the fuzzy front end of continuous product and service innovation using decision flow managementStep through a demo that illustrates efficient staffing processes of the new closed-loop resource management
© SAP 2009 / 3
1. Business Background 2. SAP Applications
2.1. SAP Product Definition2.2. SAP RPM2.3 cProjects
3. Outlook4. Wrap-up
Agenda
© SAP 2009 / 4
Business Driver
Product and Service LeadershipFrom Strategy to Execution
StrategyExecution
How to increase productivity and design, manufacture, and service everywhere
How to increase productivity and design, manufacture, and service everywhere Efficiency to increase
Profitability and reduce Time to Profit
How to winhigh demandingcustomers
How to winhigh demandingcustomers Focus on Customer
Satisfaction and Perception
How to differentiate against Global competition
How to differentiate against Global competition
Innovate with Product Service and Process
to DifferentiateIntegrated Product Development
Product Delivered as a Service
Continuous Product and Service Innovation
Embedded Product ComplianceHow to apply compliance to achieve product and service sustainability
How to apply compliance to achieve product and service sustainability
© SAP 2009 / 5
Importance of Innovation
66% consider innovation as one of their three most important strategic priorities …
… and satisfaction with innovation ROI is decreasing
© SAP 2009 / 6
Obstacles and Measurements
…and measurements are insufficient
Obstacles vary …
© SAP 2009 / 7
Weak Spots
© SAP 2009 / 8
Top 5 NPDI Failures
Poor portfolio management
Insufficient resource management
Inefficient project management
Ineffective ideation
Lack of cross-functional collaboration
Source: Accenture Survey of 76 senior executives of large corporations in the United States; “Innovation and Profitable Growth”, 2006
© SAP 2009 / 9
High Level Process
Strategic
Operational
Execution
Corporate Strategy Roadmap Portfolio
Innovation Charter Projects
Ideas Concepts/Business Case
© SAP 2009 / 10
1. Business Background2. SAP Applications
2.1. SAP Product Definition2.2. SAP RPM2.3 cProjects
3. Outlook4. Wrap-up
Agenda
© SAP 2009 / 11
Business Scenarios
SAP RPM enables the following business scenarios:
Innovation Management End-to-end management of the product innovation lifecycle. Collection of product ideas/product enhancements during product definition. Product concepts to be commercialized are delivered to the portfolio – leveraging strategic planning and analytical capabilities.
Enterprise IT Portfolio ManagementComplete management and strategic alignment of the IT portfolio,including projects, programs, and baseline IT services
Portfolio Management for Professional Services Complete visibility across the operational portfolio of projects and services. Support of strategic portfolio demand planning to operational resource assignment and availability checks, along with capacitymanagement reporting.
Capital Investment Portfolio Management Selecting, balancing, and managing the optimum combination of capital investments in order to deliver consistent long-term value while addressing current contextual demands and constraints
© SAP 2009 / 12
1. Business Background2. SAP Applications
2.1. SAP Product Definition2.2. SAP RPM2.3 cProjects
3. Outlook4. Wrap-up
Agenda
© SAP 2009 / 13
Project Portfolio Management with SAP RPM
Creating Projects in underlyingProject Management Systems
Time Planning
Costs Planning
Budget Planning
Material Planning
Project Resource Planning
Collaboration with Partners
Simulation
Confirmation
. . .
Strategic Planning and Managing ofProject Portfolios
Company wide Resource Planning
Score andPrioritize Portfolios Aggregation
IntegrationAnalysis
SAP RPM Project Management System
High LevelPlanning
CreatePortfolio Item
PortfolioReviews
© SAP 2009 / 14
Product Evolution SAP RPM
SAP RPM 1.0
Portfolio Planning: Project Registration, Resource Planning, Enterprise Approval ProcessIntegration to human resources, financial and project management systems
SAP RPM 2.0
SimulationAdvanced Capacity ManagementIntegration to SAP ProductDevelopment (Concepts)Enhanced integration to project management systems
SAP RPM 4.0
Tighter cProjects IntegrationFlexible Portfolio HierarchiesScoring:Questionnaires, Scoring ModelsFinancial and Capacity PlanningPortfolio Reviews
SAP RPM 4.5
Foundation for Decision Flow ManagementEnd-to-end portfolio life cycle support with detailed phase decision point integrationProduct Profitability AnalysisPhase and Decision Point DashboardsUI & Usability Improvements
20022003
20052007
© SAP 2009 / 15
SAP RPM Features
FlexiblePortfolioHierarchiesPortfolioItemsVersioningChange DocumentsPortfolio DashboardDependencies between Items
Manage your Portfolio
StrategicFinancialResourceDistributionStrategicResource DemandPlanningProject demand generationStaffing via Fast-entry screenExtended resource search and Staffing
Manage your Resources
PortfolioDashboardsPortfolio AnalyticsProduct Profitability AnalysisFinancial Reporting CockpitDate and role synchronization
Increase Visibility
Phase and Gate process ManagementPhase and Decision Point DashboardChecklist Item
Execution Tracking
Fact Sheet for Portfolio Item and InitiativePortfolioReviewsWhat-IfScenariosQuestionnairesScoring Models
Decision Support
© SAP 2009 / 16
Manage Your Portfolio
TasksAligned with strategy?What are planned and proposed projects?What is the resource demand and what is my capacity?
BenefitsPrioritization based on comprehensive assessment of portfolio value, balance and strategic alignmentView the status of all initiatives, projects, proposals, operational services, and other portfolio objects Identify long-range resource demand, enabling you to estimate prospective headcount
Portfolio Hierarchy
© SAP 2009 / 17
Manage Your Portfolio (cont.)
TasksAligned with strategy?What are planned and proposed projects?What is the resource demand and what is my capacity?
Item Dashboard
BenefitsPrioritization based on comprehensive assessment of portfolio value, balance and strategic alignmentView the status of all initiatives, projects, proposals, operational services, and other portfolio objects Identify long-range resource demand, enabling you to estimate prospective headcount
Initiative Dashboard
© SAP 2009 / 18
Manage Your Resources
TasksWhat‘s the actual and future planned utilization of your resources?Efficient staffing of candidates/resource on projects
BenefitsForecast resource bottlenecks, highlight needed resource types, and compare available resources against those requiredLeverage reliable resource data including employee availability and qualifications by integrating employee data directly from your HR software
*incl. summary line for overall capacity and for single resource
Staffing* - Fast entry screen
© SAP 2009 / 19
Hard vs. Soft Booking
Manage Your Resources (cont.)
TasksWhat‘s the actual and future planned utilization of your resources?Efficient staffing of candidates/resource on projects
BenefitsForecast resource bottlenecks, highlight needed resource types, and compare available resources against those requiredLeverage reliable resource data including employee availability and qualifications by integrating employee data directly from your HR software
© SAP 2009 / 20
Increase Visibility
TasksWill we meet business performance targets?Aggregate information for Management Drill down to individual portfolio item (e.g., projects, operational services, concepts)
BenefitsGain complete transparency into portfolios and all projects and operations Centrally view key performance metrics, resource allocation, etc.Add your own specific KPIs
Item Dashboard
Initiative Dashboard
© SAP 2009 / 21
Increase Visibility (cont.)
TasksWill we meet business performance targets?Aggregate information for Management Drill down to individual portfolio item (e.g., projects, operational services, concepts)
BenefitsGain complete transparency into portfolios and all projects and operations Centrally view key performance metrics, resource allocation, etc.Add your own specific KPIs
Reporting Cockpit
© SAP 2009 / 22
Execution Tracking
TasksAre my items on time?How is the progress? Do we meet the planned decision points?Is the item cycle time/duration according to the plans?
BenefitsComplete view of the process with all phases and decision pointsSupport of phase reviews and portfolio reviews Workflow-based approval process for decision gates
Phase and Gate process management
© SAP 2009 / 23
Execution Tracking (cont.)
TasksAre my items on time?How is the progress? Do we meet the planned decision points?Is the item cycle time/duration according to the plans?
BenefitsComplete view of the process with all phases and decision pointsSupport of phase reviews and portfolio reviews Workflow-based approval process for decision gates
Decision Point Overview
© SAP 2009 / 24
Execution Tracking (cont.)
TasksAre my items on time?How is the progress? Do we meet the planned decision points?Is the item cycle time/duration according to the plans?
BenefitsComplete view of the process with all phases and decision pointsSupport of phase reviews and portfolio reviews Workflow-based approval process for decision gates
Phase / Decision Point Dashboard
© SAP 2009 / 25
Product Life Cycle Process Management via Initiative
IDEA
PRODUCT
ProjectsProject: Build Prototype
Project: Design & Build
Project Phase: Design Project Phase: Build
Material
Material
Initiative
Idea
Requirements
Idea/Requirement
Phase Phase Phase Phase PhaseGate Gate Gate
Invent Define Design Source & Supply Market Launch
Gate
© SAP 2009 / 26
Decision Support
BenefitsDesign your own forms (e.g., for executive summary reports)Use questionnaires to make qualitative data less ambiguous Scoring models to evaluate your portfolio and compare different initiatives that are competing for the same resourcesStandard complianceExchange information with partners efficientlyRegistration and enforcing an enterprise decision-making process for approving portfolio items
Scoring Model
TasksWhat is the item summary?How do I select the best Item?How can we score against Registration and enforcing an enterprise decision-making process for approving?
© SAP 2009 / 27
Questionnaire
Decision Support (cont.)
BenefitsDesign your own forms (e.g., for executive summary reports)Use questionnaires to make qualitative data less ambiguous Scoring models to evaluate your portfolio and compare different initiatives that are competing for the same resourcesStandard complianceExchange information with partners efficientlyRegistration and enforcing an enterprise decision-making process for approving portfolio items
TasksWhat is the item summary?How do I select the best Item?How can we score against Registration and enforcing an enterprise decision-making process for approving?
© SAP 2009 / 28
Decision Support (cont.)
BenefitsDesign your own forms (e.g., for executive summary reports)Use questionnaires to make qualitative data less ambiguous Scoring models to evaluate your portfolio and compare different initiatives that are competing for the same resourcesStandard complianceExchange information with partners efficientlyRegistration and enforcing an enterprise decision-making process for approving portfolio items
Fact Sheet for Portfolio ItemTasksWhat is the item summary?How do I select the best Item?How can we score against Registration and enforcing an enterprise decision-making process for approving?
© SAP 2009 / 29
Decision Support (cont.)
BenefitsDesign your own forms (e.g., for executive summary reports)Use questionnaires to make qualitative data less ambiguous Scoring models to evaluate your portfolio and compare different initiatives that are competing for the same resourcesStandard complianceExchange information with partners efficientlyRegistration and enforcing an enterprise decision-making process for approving portfolio items
Fact Sheet for Initiative
TasksWhat is the item summary?How do I select the best Item?How can we score against Registration and enforcing an enterprise decision-making process for approving?
© SAP 2009 / 30
Demo Scenario Preview
Qualify item via questionnairesPlan financial and capacity dataPrioritize with scoreboard and reporting cockpit
Set up and schedule projectStaff project and connect to controllingConfirm tasks and approve phase
PortfolioManagement
ProjectManagement
PortfolioManagement
ProjectManagement
ProductDesign
DocumentManagement
CADModeling
Collaboration
Sourcing
Change Management
RequirementsManagement
© SAP 2009 / 31
Demo Scenario: SAP RPM
IdeaManagement
PortfolioManagement
ProjectManagement
ProductDesign
DocumentManagement
CADModeling
Collaboration
Sourcing
Change Management
RequirementsManagement
Plan TimelinePlan
Financial Data
Assess Risk
Review and Approve
Product Manager
VP of Innovation
© SAP 2009 / 32
1.Business Background2.SAP Applications
2.1. SAP Product Definition2.2. SAP RPM2.3 cProjects
3.Outlook4. Wrap-up
Agenda
© SAP 2009 / 33
cProjects Introduction
Provides phase gate support for product development, IT, and consulting projects in all industries
Clear responsibilities using project rolesChecklists and Phase approval process to manage quality and scope
Enables project collaboration across the enterpriseProject specific authorizationsWeb-based and easy to use
Integrates product, resource, and financial data from the complete business suite
Integrate SAP PLM and other objects across the suiteIntegrate SAP Project System for project accounting
Extended Resource Management capabilitiesBusiness partner staffing based on skillsStaffing process for matrix organizations
© SAP 2009 / 34
Product Evolution cProjects
cProjects 3.0
Flexible project structuring (task hierarchies)Financial integration (internal order and PS replication)APQPenhancements (control plan – QM integration)
cProjects 3.1
DMS and Windows File Explorer integration, Project Status ReportMulti-project management, project versions and simulations
cProjects 4.0
Portfolio Integration (one database)Multi-level controllingEnhanced resource managementSRM ProcurementNew UI TechnologyTravel and Time Management integrationProject Self-Services
cProjects 4.5
Resource Management enhancements (e.g., Role Charts and Vacant Role SearchProject Planning & Execution Improvements (e.g., Multi-Project Monitor and Six Sigma Support)Usability enhancementsIntegration enhancements (e.g., CATS Integration, MS Project Integration, Controlling Integration and SAP RPM Integration)
© SAP 2009 / 35
cProjects Features
Multi-Project MonitorMulti-Project FilterProject templatesGantt diagram
Manage your Projects
Resource ChartsVacant Role searchAvailability sensitive staffing
Manage your Resources
Integration withSAP RPMERPMicrosoft Project IntegrationProject rolesComprehensive authorizationWeb interfacesObject Links for Roles
Increase Visibility
Status Reports and VersionsApproval protected phase gatesCATS IntegrationTask Confirmation
Execute and Track your
Projects
Six Sigma SupportAPQPMilestones
Best Practice Scenarios
© SAP 2009 / 36
GANTT Chart
Manage Your Projects
TasksWhat are critical tasks?What is our progress?Are milestones passed?How is the related project doing?
BenefitsProactively manage multiple projects and cross-project dependenciesIn-place visualization of multi-project dependenciesIdentify project elements with respect to business criteriaReduce time to market and costsScheduling (bottom-up, top-downSearch for open roles
© SAP 2009 / 37
Manage Your Projects (cont.)
TasksWhat are critical tasks?What is our progress?Are milestones passed?How is the related project doing?
BenefitsProactively manage multiple projects and cross-project dependenciesIn-place visualization of multi-project dependenciesIdentify project elements with respect to business criteriaReduce time to market and costsScheduling (bottom-up, top-downSearch for open roles
Multi-project Monitor
© SAP 2009 / 38
Manage Your Resources (cont.)
TasksHow can I find the right resource?How can I make sure I don‘t over commit?React on unexpected unavailability or changes
BenefitsBetter overview of open vs. staffed capacity Assess and improve stability of resource planSearch for open positions based on project and organizational attributesAdjusting project team supported by business partner replacementProject Member Substitution
Vacant Role Search
© SAP 2009 / 39
Manage Your Resources (cont.)
TasksHow can I find the right resource?How can I make sure I don‘t over commit?React on unexpected unavailability or changes
BenefitsBetter overview of open vs. staffed capacity Assess and improve stability of resource planSearch for open positions based on project and organizational attributesAdjusting project team supported by business partner replacementProject Member Substitution
Staffing
© SAP 2009 / 40
Closed-Loop Resource Management
ProgressTracking
Role DemandPlanning
Project Staffing
Review Plan
Review Actuals
CapacityForecasts
Det
aile
d R
esou
rce
Pla
nnin
g an
d Tr
acki
ng
High Level R
esource Planning
Portfolio ActivityProject Activity
Efficient Resource Management is a closed management cycle that integrates strategic and operational planning and tracking elements:
© SAP 2009 / 41
Increase Visibility
TasksIntegration of information from a wide variety of areasHow can I find cost details?Do I need to search in multiple systems?How can I collaborate with all parties involved?
BenefitsSingle Source of truth: rapid access to up-to-date, project-relevant dataAccurate cost calculations based on planning periodsClear responsibilitiesEffective collaboration for all project stakeholders
Object Links for Roles
© SAP 2009 / 42
Execute and Track Your Projects
TasksGather information on:
Actual start and finishPercentage of completionPlanned work …
Collaboration with internal and external partners
BenefitsWell defined handoversProcess confirmation fully embedded in company time tracking process
CATS Integration
© SAP 2009 / 43
Best Practice Scenarios
TasksQuality Control and
Assurance:Current process performanceCurrent degree of compliance?Are specifications met?What kind of problems exist?
BenefitsSix Sigma data (e.g., target and actual ROI) included in the project dashboardTemplates for standardized processes
Six Sigma Support
© SAP 2009 / 44
Demo Scenario Preview
Gather and evaluate product ideasCreate and qualify product conceptsUpload concepts to portfolio management
Qualify item via questionnairesPlan financial and capacity dataPrioritize with scoreboard and reporting cockpit
Set up and schedule projectStaff project and connect to controllingConfirm tasks and approve phase
IdeaManagement
PortfolioManagement
ProjectManagement
IdeaManagement
PortfolioManagement
ProjectManagement
ProductDesign
DocumentManagement
CADModeling
Collaboration
Sourcing
Change Management
RequirementsManagement
© SAP 2009 / 45
Demo Scenario: cProjects
PortfolioManagement
ProjectManagement
ProductDesign
DocumentManagement
CADModeling
Collaboration
Sourcing
Change Management
RequirementsManagement
Modify and Schedule
Confirm Task
Review Reporting Approve Phase
Link Material & Specification
Set Up Accounting
Engineer
Project Manager
Staff Role
© SAP 2009 / 46
1. Business Background2. SAP Applications
2.1. SAP Product Definition2.2. SAP RPM2.3 cProjects
3. Outlook4. Wrap-up
Agenda
© SAP 2009 / 47
Legal Disclaimer
This presentation outlines our general product direction and should not be relied on in making a purchase decision. This presentation is not subject to your license agreement or any other agreement with SAP. SAP has no obligation to pursue any course of business outlined in this presentation or to develop or release any functionality mentioned in this presentation.This presentation and SAP's strategy and possible future developments are subject to change and may be changed by SAP at any time for any reason without notice. This document is provided without a warranty of any kind, either express or implied, including but not limited to, the implied warranties of merchantability, fitness for a particular purpose, or non-infringement. SAP assumes no responsibility for errors or omissions in this document, except if such damages were caused by SAP intentionally or grossly negligent.
© SAP 2009 / 48
SAP Portfolio and Project Management 5.0 Planned Scope Overview
Proj
ect,
Port
folio
, and
Inno
vatio
n M
anag
emen
t Reduce TCOIncrease usabilityImprove performanceClose most critical process gaps
Goal of this release
Cross industry targeting upper Mid-Market + LEInnovation ManagementIT Portfolio ManagementProfessional Services
Target Industry
Consolidation to “one product” with UI alignmentClosing process gaps, e.g., Decision Flow Management, Resource Management
Key Features
Delivery as composite application/Add-onRTC: Q4/2009
Facts
© SAP 2009 / 49
Roadmap for SAP Portfolio and Project Management
UI alignment and usabilityStandardize data presentation, input, and update process and unify UI conceptsReduce technical complexityImprove UI extensibility and flexibilityNew Web-based Formulator User Interface
End-to-End Process SupportFlexible & central support of product development methodology (Phase/Gate)Integration with master data
Enterprise Service-Enablement
IntegrationInitial RM-NPDI integration (Phase/Gate, collaboration)
Reporting and AnalyticsProduct Intelligence
Extended product context from distributed systemsEmbedded reporting (PCV)
Increase efficiencyProject/Portfolio simulationExtend product portfolio management
Enhance Process SupportProduct data exchangeEarly process costingStatus synchronization and management
Increase usability to support early R&D
Change management for projects & portfolio
Adapt development and lifecycle processes to product hierarchy/Product Centric View
Foundation for Decision Flow Management (DFM)
Support closed-loop resource management: Improved integration of SAP RPM with cProjects
cProjects enhancements
Enhanced Microsoft Project Integration
UI and usability improvements
Planned
© SAP 2009 / 50
1. Business Background2. SAP Applications
2.1. SAP Product Definition2.2. SAP RPM2.3 cProjects
3. Outlook4. Wrap-up
Agenda
© SAP 2009 / 51
Resources
1. BenchmarkingComprehensive registration page with survey templates and morewww.benchmarking.sap.com/cgi-bin/qwebcorporate.dll?idx=7UUCAD&SRP1Q5=VECVN
2. Product and Service Leadership White papers and other resourceswww.sap.com/usa/solutions/executiveview/product-development/index.epx
3. SAP PLM Customer Value Network Online customer community focused on business value realization with SAP PLM solutions https://cw.sap.com/community/cvn/plm_public
© SAP 2009 / 52
7 Key Points to Take Home
Innovation is a key priority for most organizations, but there is much room for improvement
Improve resource, portfolio and project management and visibility with SAP RPM and cProjects
With SAP RPM, you are able to manage various business scenarios, e.g., Innovation Management, IT Portfolio Management, Capital Investment Portfolio Management, Portfolio Management of Professional Services
SAP RPM 4.5 closes the loop between portfolio management and operational project management
SAP RPM 4.5 better manages and governs the fuzzy front end of continuous product and service innovation using decision flow management
Product Initiatives bundle projects and portfolio items for a successful coordination of activities
SAP is continuing to improve portfolio, project, and innovation management capabilities
© SAP 2009 / 53© SAP 2007-2008 / 53
Thank you!
How to contact me:Markus Rosemann
markus.rosemann@sap.com
© SAP 2009 / 54
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