webinar- leveraging reporting-as-a-service to improve agility and reduce unit cost
Post on 12-Jan-2017
31 Views
Preview:
TRANSCRIPT
Leveraging 20+ years of expertise in global software services
Leveraging Reporting-As-A-Service to Improve Agility and Reduce Unit Cost
Speakers:
Srikanth Bhaskar, BI Consultant
Ranjit Shankar, Client Solutions Manager
© Nous Infosystems Pvt. Ltd. – Confidential
Housekeeping Rules
■ Type your question into the question panel of Goto webinar
■ Questions will be answered at the end of the webinar
■ Audience will be kept on mute during the webinar
■ Webinar recording and deck will be shared after the webinar
© Nous Infosystems Pvt. Ltd. – Confidential
Agenda
Reporting Challenges
Reporting Factory Benefits & Functioning
Reporting Factory Setup
Process, Governance, KPIs
Nous’ BI Factory Accelerator
Q & A
© Nous Infosystems Pvt. Ltd. – Confidential
Reporting Challenges
Different Processes across different Business Units
Large Development cycles and refactoring
capabilities
Lack of standardized and up to date Documentation
Audit capability for code development
Inability to scale quickly
Multiple Tools and licenses making it
expensive
Lack of Knowledge Repository for
Reusable Components
© Nous Infosystems Pvt. Ltd. – Confidential
What is Reporting-as-a-Service?
“Reporting-as-a-Service (RaaS) is an insight driven approach that helps organizations to make quick decisions through effective information management.”
© Nous Infosystems Pvt. Ltd. – Confidential
Benefits of Reporting Factory
Standardized Development Framework
Build a Repeatable Process
Build / Maintain Reusable
Components
Specialized and Highly Motivated
Teams
Agile and Cost Effective
Build Knowledgebase
© Nous Infosystems Pvt. Ltd. – Confidential
Reusable Repository
Specialized Teams
Process
Reduce Costs Reduce Cycle Times Improve Quality through Reusability
Well Documented & Audit-able Scalable adding Assemblies Faster Go-to Market Advantage
Benefits Contd.
© Nous Infosystems Pvt. Ltd. – Confidential
Reporting Factory Functioning
Reporting Factory
Business Submit a Request for a Report
Prioritized & Approved
DevelopmentAssembly
DesignAssembly
ValidationAssembly
© Nous Infosystems Pvt. Ltd. – Confidential
Factory Setup / Communication
Offshore Factory
Onshore
Legend
Communication Path
Release Management Team
Business UsersBusiness Analyst Factory Director
Analyst Design Lead Development Lead Validation Lead
© Nous Infosystems Pvt. Ltd. – Confidential
Development Methodology - Scrumban
BI Development Scrumban Board
Functional Specification
Technical Specification
Development QA TestingUser Acceptance
Testing
Archived
Completed Requests
New Requests
Release Management &
Deployment
Com
plet
edIn
Pro
gres
sSp
rint
Go
al
Arc
hive
dIn
War
rant
y
Nex
t C
ycle
Que
ue
Start
End
Vertical Swim Lanes – Teams
• Each Vertical swim lane can be a specialized
team running in parallel
Horizontal Swim lanes – Status
• Track Request status and cycle times
Done Criteria (Checklist)
• To move from between swim lanes vertically
© Nous Infosystems Pvt. Ltd. – Confidential
Delivery ProcessLifecycle of a request
Functional Specification
Technical Specification
Development QA TestingUser Acceptance
Testing
Archived
Completed Requests
New Requests Release Management &
Deployment
Co
mp
lete
dIn
Pro
gres
sSp
rin
t B
ackl
og
Arc
hiv
edIn
War
ran
ty
Bac
klo
g
Nex
t C
ycle
Qu
eue
Start
End
Business User Identify a New
Report / enhancement
Prepare Draft FRS with Business
needs
Report FRS Prioritized for
Sprint
Prepare the FRS detail
Review / Signoff
No
Yes
Prepare Technical
Specification
Review / Signoff
FRS signed off and waiting
for Technical Spec
Prioritization
Request Technical Spec Prioritized for
Sprint
Development / Unit
Testing / Performance
Testing
Review / Signoff
Functional Testing,
Scalability Testing
Review / Signoff
No
Technical Spec signed
off and waiting for
Development Prioritization
Yes
Report Development Prioritized for
Sprint
No
Development signed off and
waiting for Testing
Prioritization
Yes
Report Testing Prioritized for
Sprint
Testing signed off and
waiting for User
Acceptance Prioritization
Yes
User Acceptance testing by
Users
Review / Signoff
Report UAT Testing
Prioritized for Sprint
UAT Testing signed off and
waiting for Release
Prioritization
Yes
Report Release added to the Queue
Prioritized
Presented in Change
Approval Board
Approved by CAB And ready for release
Report Implemented
and in Warranty
Draft FRSFunctional
Spec
High Level
DesignLow Level
DesignTest
PlanningUnit Test
CasesQA Test Cases
User test cases
Change Record
Impl Run Book
Detailed Estimate
No No
Data Model
Report File
© Nous Infosystems Pvt. Ltd. – Confidential
Governance
Frequency
Participants
Agenda
• Quarterly
• Executives, Factory Director
• Factory vision
• Strategic Direction plan
• Budgeting
Executive Committee
• Monthly
• Factory Manager, Factory Director
• Implementing strategic plan
• Review Performance
• Review demand
• Escalation Management
Steering Committee
•Weekly / Fortnightly
•Project Lead, Factory Manager
• Day to day tracking
• Measuring and monitoring SLA’s and KPI’s
• Issue Management
• Requirement Prioritization
• Capacity Planning
• Release and change Management
• Escalation Management
Management & Operations Committee
© Nous Infosystems Pvt. Ltd. – Confidential
KPIs to measure Productivity / ImprovementSet KPIs
Measure, Baseline, Set
Target
Identify Bottlenecks
Plan Improvements
Implement Improvements
Measure Periodically
KPI Dashboard
KPI
Baseline
Target
Status
Review Period
Lead Time (Beginning to
End)
Red / Amber / Green
Monthly
Functional Specs Cycle
Time
Red / Amber / Green
Monthly
Technical Specs Cycle Time
Red / Amber / Green
Monthly
Development Cycle Time
Red / Amber / Green
Monthly
Validation Cycle Time
Red / Amber / Green
Monthly
Escape Defects to UAT
Red / Amber / Green
Monthly
Escape Defects to Production
Red / Amber / Green
Monthly
Effort Deviation from Estimation
Red / Amber / Green
Monthly
Schedule / VelocityQuality /
Technical Debt Effort
© Nous Infosystems Pvt. Ltd. – Confidential
Nous’ BI Factory Accelerator
Experienced Team
Specialist Delivery / Project Management
Setup Factory Model at multiple clients
Specialist Business Analysts
Setup Factory Model in multiple domains
Specialist Developers and Testers
SAP BO, Qlikview, Tableau, etc...
Process Accelerator
Standardized Process Framework
Proven and Scalable
Templates Accelerator
Standardized Template Library
Also supports Agile and Lean
© Nous Infosystems Pvt. Ltd. – Confidential
RAAS Case Study■ Large Bank in the US had typical Reporting setup issues
Business Units Specific Teams Disparate Tools & Processes
Inconsistent Delivery Quality Inconsistent Delivery timelines
Large Bank in the US
Setting up a Standardized &
Repeatable ProcessStandardized Tool
Identifying & Tracking Reusable components
Scalable Assembly Lines
Quality CostSchedule
40% 30% 30%
■ Assessed the “current state”, proposed and implemented the “future state”
ABOUT NOUS INFOSYSTEMS
© Nous Infosystems Pvt. Ltd. – Confidential
20+Years of experience
1000+Skilled workforceOnshore/Offshore
Model
350+Satisfied customers
worldwide
Established process credentials
CMMi Level 5 v1.3 -ISO 9001:2008
-ISO/IEC 27001:2013
Mature IT Software Solution Provider with Global Standards
© Nous Infosystems Pvt. Ltd. – Confidential
Nous COE– An Overview
Q & A
© Nous Infosystems Pvt. Ltd. – Confidential© Nous Infosystems Pvt. Ltd. – Confidential
THANK YOU
www.nousinfosystems.comwww.testree.comwww.vserve247.cominfo@nousinfo.com
USA New Jersey, USA
Tel: +1 732 985 9533
California, USA
Tel: +1 925 359 3232
Toronto, Canada
Tel: +1 905 402 9943
EUROPE Brentford, UK
Tel: +44 208 587 1411Mainz, Germany
Tel: +49 6131 28910 31
MIDDLE
EASTSharjah, UAE
Tel: +971 526264954
ASIA Bangalore, India
Tel: +91 80 41939400
Coimbatore, India
Tel: +91 422 3058800
top related