water challenges forum · 2019-07-16 · sustainable management of water and sanitation for all. we...

1 waterpartnership.org.au

Water Challenges Forum

Singapore International Water Week

Australain Water ASsocaiiton

Jonathan McKeown

Chief Executive

Australian Water Association

Nick Schofield

Chief Executive

Australian Water Partnership

Session one

Australia and the Pacific

Roch Cheroux

Chief Executive

SA Water

Page heading goes hereWater Pricing and

New Technologies

Roch Cheroux

Page heading goes hereSouth Australian Water Corporation

Recently awarded Best Municipal Project and IoT Project of the Year at the 2018

Australian Internet of Things (IoT) Awards in June 2018, and named Australian

Digital Utility of the Year at the 2018 Digital Utility Awards in April 2018.

Page heading goes hereOur Vision:

World class water services for a better life

Page heading goes hereWhat do our customers’ value?

South Australian customers

• Water conservation and re-use

• Green gardens – 37% household use - and

community spaces

• Potable supply for all

• Access for agriculture

• Low and stable prices

• Ease of interaction with us, good information

Local context is everything…

Page heading goes hereHow do we know?

We ask

• Customer experience and brand health

surveys

• Water Talks digital platform

• Community events

• Public debate and discussion

• Staff in contact with customers

Page heading goes hereCommunicating with customers

• Price-sensitive

communications

• Media relations

• Behind the

scenes

• Understand your

audience

Page heading goes hereBusiness strategy

And the price conversation

• Adaptive business strategy

• Increasing value in service delivery

• Reducing cost of production and treatment

• Having the price conversation through the

value lens

Page heading goes hereSmart technologies for our

customers

sawater.com.au

Page heading goes here

Advanced

schedulingeMap

Shutoff Block App

Work Order AppKeeping customers informed with

near real time notifications

Smart technologies for our

people

Page heading goes hereSmart technologies for our assets

SensorsConnectivity and

communicationAnalysis and visualisation

Page heading goes hereWater energy nexus

Energy

management

Page heading goes hereTransforming the way we work

Technology and

mobile solutions

Page heading goes hereWorking on our smart future

Tony Wong

Chief Executive

CRC for Water Sensitive Cities

POLICIES TO ADDRESS

URBAN GROWTH & CLIMATE CHANGE

Vulnerability of Water

Supply from Catchment

RunoffSource: CSIRO (2006)

Brisbane

Sydney

Canberra

Melbourne

Adelaide

Hobart

Darwin

Surface Water Inflows into

Perth Storages

▪ 1911 – 1976

▪ 1977 – 2013

Surface Water Inflows into

Perth Storages

1911 – 2013 (102 years)

Runoff into Warragamba Dam

0 20 40 60 80 100

Rainfall (mm/week)

Higher temperatures will

result in drier catchments and

lower runoff – catchment

yield likely to reduce

Prime Minister Science Engineering and Innovation

Council Working Group on Water for Cities (2007)

January 2011

Melbourne

Brisbane

Sydney

30, 35, 42 million in 2056 and 62 million in 2100

+20,000,000

The expanding definition of urban water services……..

National Water Commission (2011), Urban Water in Australia: future directions,

ISBN 978-1-921853-06-7, April 2011, 68pp.

Changes in its traditional roles

Provision of centralised and decentralised urban water

services:

Diversity and decentralisation of water sources – centralised

operation and management, e.g. stormwater, recycled

sewage, groundwater, seawater

Hybrid sewerage systems

Demand management and fit-for-purpose water usage

Third party access to water resources

“No-regrets” infrastructure

The changing role of the water sector

Our cities are water supply catchments

Source: Prime Minister Science Engineering and Innovation Council

Working Group on Water for Cities (2007)

Enabling Policies & Infrastructure

1. Cities as water supply catchments

❑ Centralised wastewater

recycling

• Direct potable reuse

• Indirect potable reuse

• Dual water supply

reticulation

❑ Urban stormwater harvesting

❑ Seawater Desalination

Enabling Infrastructure

1. Cities as water supply catchments

2. Cities providing ecosystem services

• Spatial planning for open spaces, public realms and green corridors

❑ water quality improvement

❑ management of stormwater, greywater/blackwater as resources

❑ buffering aquatic ecosystems from the effects of catchment urbanisation and

climate change

❑ flood mitigation – Infiltration; Detention; Harvesting & safe passage of flood

❑ influencing urban micro-climates

❑ enhancing urban ecology and biodiversity

• Spatial planning for open spaces, public realms

Water Sensitive Road

Design

Creating Green & Blue

Corridors

Water Sensitive Road

Design

Creating Green & Blue

Corridors

• Linking with green corridors

3. Cities Comprising Water Sensitive Communities

❑ Enhance community water literacy and social resilience

❑ Research Excellence | Innovative Practices

❑ Government delivering enabling policies• Integrated urban water management

• Pricing policies

• Integrated spatial and water infrastructure planning

• Public-Private Partnerships

• Economic valuation framework

❑ Whole-of-government approach to urban water management

POLICIES TO ADDRESS

URBAN GROWTH & CLIMATE CHANGE

Adam Lovell

Executive Director

Water Services Association of Australia

The Australian water

sector’s commitment

to SDG 6

Adam Lovell

Executive Director, WSAA, @admlovell

National Performance Report

UN Sustainable Development Goals

In 2015, more than 190 world leaders committed to 17

Sustainable Development Goals (SDGs) to end

poverty, protect the planet, and ensure prosperity for all.

For the goals to be reached, everyone needs to do their

part: governments, the private sector, civil society and

individuals

“Leave no one

behind”

• It’s the right thing to do

• universally applicable and internationally

recognised

• demonstrate leadership on key issues

• it attracts talent

• opportunity for partnerships

• framework for engaging with stakeholders

• good for customers

• common language

Our role - more than taps and toilets

https://vimeo.com/232767295

• Launched in Canberra in August

• outlines how the industry is

already contributing to the Goals

• provides a framework to enable,

empower and advance the

industry’s contribution

• https://www.wsaa.asn.au/publicat

ion/global-goals-local-

communities-urban-water-

advancing-un-sustainable-

development-goals

Paper - Global goals for local communities

13 case studies from around

Australia including:

• gender balance

• shared value for future

generations

• Integrated Water Cycle

Management

• vulnerable customers

• renewable energy

• engaging remote communities

• twinning in developing

countries

Global Goals case studies

Water industry commitment

As providers of essential services we want to see the realisation

of Sustainable Development Goal 6: Ensure availability and

sustainable management of water and sanitation for all. We

believe universal access to safe water and sanitation is key to

creating a better future and we know there is more work to be

As an industry we will:

1. support and promote the 17 SDGs;

2. support and work with Governments and other agencies to

increase the capability and capacity of our region to achieve

SDG 6;

3. commit to achieving SDG 6 within the scope of our

operations.

• Released by Department of

Foreign Affairs and Trade

(DFAT) June 2018

• Review notes the “Australian

water industry has raised

awareness of SDG6 and all

the SDGs in its outreach to

customers, businesses and

among political leaders”

• WSAA members highlighted

• New Australia SDGs website

includes case studies from

WSAA Global Goals for Local

Communities

SDG Voluntary National Review

Industry commitment

SDG 6 Working Group

• reporting to the National Sustainable Development Council

• working to develop and deliver valid and appropriate baseline indicators for future reporting

Water Sector Adoption of SDGs

• work with Monash University and the CRC

• linking SDGs, the CRC's Water Sensitive Cities index and the strategic planning processes of water authorities

Collaborative groups

WSAA members are leading the way

• Global Compact Network of

Australia promoting WSAA paper

as an exemplar of industry

leadership

• members embracing ‘shared

value’ concept

• Liveable Communities

Committee providing oversight

and guidance

• Case studies

• Annual report on progress in

• Sharing of experiences and

approaches

Case study – Melbourne Water

Case study - Yarra Valley Water

• Desk top exploration of the

SDGs by senior management

• using the SDGs as basis for

Environmental Sustainability

Framework

• key regulatory commitments

mapped against SDGs

• regional utilities are large

organisations in their context

and can make a positive

difference in their communities

Case study – Central Highlands Water

Case study – Sydney Water

Mapping to identify the ways Sydney Water contributes to the SDGs and:

• to inform organisational strategy and planning

• to prepare for future challenges

Commitment comes in many forms

Individual utility decision to contribute

Sign up to water industry commitment

UN Global Compact Pledge

• no single business is be expected to deliver all of the

indicators under all 17 Goals

• focus on Goals that have the greatest material

business/community benefit for a utility

How to find us

Twitter

@admlovell

@wsaa_water

Water Services

Association of

Australia

www.wsaa.asn.au

Seugamaalii Jammie Saena

Managing Director

Samoa Water Authority

Immediate water supply

challenges faced by climate

change across the Pacific

IslandsCase Study - Samoa

Some perspective……

Of the 29 water and wastewater utilities from 20 countries in the Pacific…

Number of people served

2.78 million people

Which is 89.5% of total population

Approximately 300,000 have no access to municipal water supply

Annual Turnover for water services

US$263.76 million

Number of people with access to wastewater services

760,525 people

Annual turnover for wwservices $US49.25 million

Papua New

Guinea

Caledonia

French

Polynesia

Solomon

Islands

Vanuatu Tonga

Northern …

American

Republic Of

Kiribati

Federated …Marshall IslandsPalau Nauru Cook Islands

Tok… Niue

Specifics

Factors that drive performance of these utilities

- Most are government owned and are subsidized

- Majority of infrastructure was built simultaneously during 1970s –

- Many need rehabilitation and modernization

- Several islands such as Marshall Islands, Nauru, Kiribati, Tokelau

have no reliable water resources

- Excessive losses exceeding 50% reported by 9 of the utilities

- Reliability

- Majority of utilities provide 24 hour service but Marshall Islands and

Kiribati provides 1 to 4 hours a day

Climate change impacts

Devastating cyclone with

increasing intensity

Storm surges

Irregular rainfall patterns

Sea level rises (most at risk is

the Solomon Islands already

5 islands are now part of

Atlantis)

Salt water infiltration

1970s 1980s 1990s 2000s 2010s

Tropical Cyclones in the Pacific in the last 4 decades

category 1 category 2 category 3

Cyclone

Evan 2012,

Treatment

Roughing

Filter

turbidity from

Cyclone

Gita 2018

Alaoa TP

settling tanks

Flooding

washing

pipework

Intense rainfall

in short

periods.

Building capacities

Case study – Samoa

Building resilience against impacts of Climate Change

Cyclones – most vulnerable Water Treatment plants require immediate action

for rapid recovery of water supply

A dam to be built to assist with storage, sediment control, flood control and use

for hydro electricity generation

Construction of walls along river alignment to prevent flooding of adjacent

residential areas during surges

Relocated residents from coastal areas have resulted in investment in extension

of pipe network and establishment new water sources

Rapid recovery also relies on standby gensets and recalibrating system to cater

for maximum coverage

Saltwater intrusion – boreholes redrilled further inland to new aquifers and

vigorous leak detection and pressure management to reduce UFW

Faafetai

Thank you

Session Observations

Rachel Barratt - Chief Executive Officer, Water Industry Alliance

Annette Davison, Principal, Risk Edge

Jonathan McKeown

Coffee Break

Session two

Singapore and India

Asit Biswas

Distinguished Visiting Professor

Lee Kuan Yew School of Public Policy

Stella Saris, Director, Energy & Infrastructure, ANZ

Aprilia Vellacott, Principal Process Engineer, Jacobs Group (Aus)

Jonathan McKeown

Concluding Remarks

Mal Shepherd

General Manager – Water Services, John Holland Group

The Australian Water Partnership is supported by the Australian Government

www.waterpartnership.org.au

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