washdc cto-0905-2003

Network CentricCollaboration Power to the Edge

Michael HelfrichVice-President, Applied Technology

Agenda

• Background

• What we’ve Learned About Collaboration– Organizational Reach– Mobility & Disconnected Operations– Adaptive, Self-Forming Networks– Works the way People do

• What is Groove?

• DEMO: Battlefield Rapid Assessment During Operation Iraqi Freedom

• Q&A

Background

• Lifetime of work in collaboration

• Lotus Notes: Client/server application platform, for centralized business process reengineering

• 90M seats deployed worldwide

Organizational Reach

MyCorp

Supplier

Customer

• Corporations are centralized

• Their operations are becoming highly decentralized

• Value chain integration

• Small unit swarming

Organizational Reach “Discovery”

I’d really like to see a third to half of ‘discovery’ come from the outside. I really want the doors open.

A.J. LafleyCEO, Procter & Gamble

Organizational Reach “Discovery”

“We require interaction with a tremendous

number

of experts who are in industry, government,

and universities all over the world, and there

are lots of interactions where the task needs

to be done and then the need disappears.

We’re talking not just one, two, or three

groups, but thousands…” Ford CalhounCIO, GSK

Mobility & Disconnected Ops

“Wherever I go, there I am”Buckaroo Bonzai, 1984

• In the basement at the customer site

• 30,000 ft.

• Disconnected/Connected

• Same-Time/Different-Time

Self-Forming “Networks”

• Adaptive systems approach

• Prescriptive systems for collaboration are “languishing”

• End-user driven, just-in-time:– Space/enclave creation– Application creation– Membership

Works the Way People Do

INFO PORTAL

• Defined business processes

• Workflow• Best practices• Info access and publishing

How organizations are SUPPOSED to act

Electronic Mail

Fax

Telephone

Instant Msging

How people ACTUALLY behave

The Event

Bandwidth optimization

Cross-enterprise/Cross-firewall

Presence/Awareness

Notifications/Alerts

Synchronization Security

What is Groove?

Groove is…• A collaboration

application…• Powered by

mobility services…• On a standard development

platform

Development Platform

GrooveWorkspace

YourApplication

Mobility Services

ApplicationDriven

ContentDriven

ProjectDriven

Hosting Switching

“Smart servers” + browsing fabric = universal repository“Smart clients” + switching fabric = secure mobility

Emergent Architectures “Social Software”

• Dynamic tools and components

• Real-time, or Any-time

• Across firewall boundaries

• Self-healing, adaptive communications

• Low vulnerability to SPOF or SPOA

• Instantly brings together people, tools, and info

• Cross-enterprise, across firewall boundaries

• Custom solutions integrated with data systems, or

• Project and meeting spaces adapted by users to their dynamic needs

Groove’s Platform

Groove auto-synchronized “shared spaces”Real-time interactivity

Groove auto-synchronized “shared spaces”Online or off-line use

Groove auto-synchronized “shared spaces”Centralized systems integration and management

DEMOOperation Iraqi Freedom

Battlefield Rapid Assessment

Chronology: Groove OIF

SATURDAYMarch 15

•Request Rec’d

•Embed JIT RAF process into Groove Forms

MONDAYMarch 17

•40 Users Deployed

•Humvees w/SAT Phones

•DC, Kuwait, Iraq, NYC

•RA Form Built•Space

Created

SUNDAYMarch 16

20 March: Operation Iraqi Freedom begins25 March: Talil Airfield Secured, first RAF received

THURSDAYMarch 20

•80 Users Deployed

•Revised form multiple times w/instant transport/distr.

Coalition Space Members

Philosophical Tension

Memory

COP’s

Systems

Prescriptive

Process

Conventional

CENTER

Knowledge Creation

Action Teams

People

Adaptive

Practice

Unconventional

EDGE