viva la evolution! 5 cs to attract, engage and retain staff in today’s social age

Kim Seeling Smith Founder | CEO

@LtUpYrWorkforce

5 Cs to Evolutionize How to Attract, Engage and Retain Top Talent

in the Social Age

the shiftSocial Age Innovative Creative Strategic

Industrial Age !

Routine Tactical

Predictable

Solutions Oriented!

of job growth is now coming from

heuris4c work

industrial revolu@on

we are using industrial age prac@cesto hire and manage social age staff

of your staff is only mildly engaged to

ac@vely dis-‐engaged

Employee Engagement Trends

strongest global increase

threat to employee engagement

at what cost?

of annual salary

cost to replace 1 staff member

cost in lost produc4vity

for every dis-‐engaged staff member

global jobs unfilled by 2020

85 Million

interviewed over 5,000 candidates

studied why people leave

engage and retain

a lot of informa@on

Free ResourceshFp://igniteglobal.com/5cs/

• A copy of the slides

• Viva La Evolu+on eBook

• Emo@onal On Boarding

• Conversa@on Starters !

First 3 win copy of:

5 Cs to Evolutionize How You Hire and Manage Top Talent

in the Social Age

hire for skills

hire for abili4es / aRtude

reac4ve

Job Boards

!!Recruiters

!Social !Media

!Resume

Databases

!Recruiting!

Events

Marke4ng Mapping

Organization

!Company!Website

!Referral!

!Alumni

TrackingPassive Candidates

proac4ve

Best Practice Sourcing Model

teach hiring managers to interview

past performance is indica@ve of future results

on boarding

of staff turnover occurs within the

first 45 days of employment

in the Social Age

command and control

par4cipatory management

Fat MiddleCritical People Squeaky Wheelsemployees come in 3 flavours

•Rock starsSqueaky Wheels: 20%

fat middle: 60%

Cri@cal People: 10 -‐ 20%

•Sleeperswhere do you

spend your 4me?

Fat MiddleCritical People Squeaky Wheelsemployees come in 3 flavours

Spend 80%

of time here

in the Social Age

fairly

in the Social Age

do your 4me

reward the right peoplefor the right behavioursin the right way

Your Staff Want to:

in the Social Age

communica4on

two way communica4on

5 FOCUSed Conversa4ons for Greater Employee Engagement & Produc4vity

5 FOCUSed Conversations for Greater Employee Engagement and Productivity

Your Staff Want to:

funnel informa4on to staff

give praise

give them a voice

Performance Issues

Most performance issues stem from a disconnect between what the manager perceives as meeting

objectives and what the staff member perceives as meeting them

Performance Issues

To drastically reduce performance issues managers must both clearly

define and articulate expectations!

Yet, few do

What are job OBJECTIVES?

• Objectives are: • Outcomes not tasks • Can typically be measured • Optimally helps them understand where they fit into the overall organization

What happens during the CAREER DEVELOPMENT conversation?

• Don’t be afraid to bring it up • This conversation should be had with all age groups • Manager should address:

• Overall objective • Personal / professional goals

• Make sure the two are aligned • The smallest things make the biggest difference • Help overcome setbacks

Self Direction Theory: Dan Pink

• Locus of Motivation • Internal / External Motivation • Internal: • Motivated by challenging themselves

• External: • Motivated by doing well for others

Locus of Motivation

Internal Challenge

External Praise

Introduction to Strengths According to the Gallup Organization

• Teams whose members play to their Strengths most of the time are:

• 50% more likely to have low employee turnover • 38% more likely to be highly productive • 44% more likely to earn high customer satisfaction scores

• #1 Indicator of success for individuals

in the Social Age

Companies with high employee engagement levels have:

• 37% lower absenteeism

• Up to 65% lower turnover

• 48% fewer safety incidents

• 41% fewer quality incidents (defects)

• 10% higher customer metrics

• 21% higher produc@vity

• 22% higher profitability

@me to update your human capital prac4ces

Free ResourceshFp://igniteglobal.com/5cs/

• A copy of the slides

• Viva La Evolu+on eBook

• Emo@onal On Boarding

• Conversa@on Starters !

First 3 win copy of:

P: (512) 333-‐4587 E: Kim@IgniteGlobal.com W: IgniteGlobal.com

Recent Clients

@LtUpYrWorkforce

Ignite Global

10% Discount on any of our Social Age Engagement™ Programs

ques4ons

Kim Seeling Smith Founder | CEO

@LtUpYrWorkforce

5 Cs to Evolutionize How to Attract, Engage and Retain Top Talent

in the Social Age

viva la evolution! 5 cs to attract, engage and retain staff in today’s social age

global licensing pty

global jobs

social age staof

social agecommand

social agefairly

social agehire

social agedo

ltupyrworkforce5 cs

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