ux - usability - mobile sales applications

An upgrade to usability

Keynote

Mobility: cMobile

Microsoft meets SAP

Feeding information: Business Client

Simple & Sexy: Screen Personas

Straightforward and mobile-proof: SAP Fiori

The journey of UX

2

Hans Verreydt

SAP UX Technology Expert

cMobile - Ride the Mobile Wave

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Which mobile platform?

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SAP Mobile Platform

SAP FioriCustom apps with

SAP GatewaycMobile

Connection Connection

Backend diversity

Online OnlineOffline Offline

Only SAP Diverse

B2B

cMobile

The sales cycle – Current situation

Sales rep loses field time while trying to get information

5

No sales tools Incorrect sales assets Out of date content

No offline support No offline support

Limited process support No sales process support No follow-ups Unable to create Quote or Order Unable to provide discounts

No reports Out of date information No 360 degree view of

customer

No checklist Missed items from last

meeting Not carrying right product

information

Calendar not synchronized Appointments not synchronized Overlapping appointments

The sales cycle – The mobile way

Solution scenario

for sales representatives

Increase sales productivity

Accelerate sales cycle

Access your data anywhere, anytime

6

Sales tools

Offline support

Product information

Process support

Business perspective

Business wants mobile apps!

Bring your own device (BYOD)

Redefine process into mobile scenario

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IT perspective

New devices, what about security?

Native or hybrid apps?

Which mobile platform?

IT rather wouldn’t support BYOD.

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cMobile?

ABAP Core

WebDynpro Cockpit

Offline capabilities

Secured communication and storage

Client independent

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Pre-requisites

SAP ABAP System

Possible from SAP NW 7.01

Activation of WebDynpro services

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Architecture

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REST Service Communication

Architecture

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RFC Communication

REST Service Communication

Questions?

CTAC Mobile Framework

Mainly SAP & offline

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Built with 100% SAP technology

It’s all ABAP!