ux - usability - mobile sales applications
TRANSCRIPT
An upgrade to usability
Keynote
Mobility: cMobile
Microsoft meets SAP
Feeding information: Business Client
Simple & Sexy: Screen Personas
Straightforward and mobile-proof: SAP Fiori
The journey of UX
2
Hans Verreydt
SAP UX Technology Expert
cMobile - Ride the Mobile Wave
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Which mobile platform?
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SAP Mobile Platform
SAP FioriCustom apps with
SAP GatewaycMobile
Connection Connection
Backend diversity
Online OnlineOffline Offline
Only SAP Diverse
B2B
cMobile
The sales cycle – Current situation
Sales rep loses field time while trying to get information
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No sales tools Incorrect sales assets Out of date content
No offline support No offline support
Limited process support No sales process support No follow-ups Unable to create Quote or Order Unable to provide discounts
No reports Out of date information No 360 degree view of
customer
No checklist Missed items from last
meeting Not carrying right product
information
Calendar not synchronized Appointments not synchronized Overlapping appointments
The sales cycle – The mobile way
Solution scenario
for sales representatives
Increase sales productivity
Accelerate sales cycle
Access your data anywhere, anytime
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Sales tools
Offline support
Product information
Process support
Business perspective
Business wants mobile apps!
Bring your own device (BYOD)
Redefine process into mobile scenario
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IT perspective
New devices, what about security?
Native or hybrid apps?
Which mobile platform?
IT rather wouldn’t support BYOD.
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cMobile?
ABAP Core
WebDynpro Cockpit
Offline capabilities
Secured communication and storage
Client independent
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Pre-requisites
SAP ABAP System
Possible from SAP NW 7.01
Activation of WebDynpro services
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Architecture
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REST Service Communication
Architecture
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RFC Communication
REST Service Communication
Questions?
CTAC Mobile Framework
Mainly SAP & offline
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Built with 100% SAP technology
It’s all ABAP!