university of toledo - qualtrics

UNIVERSITY OF TOLEDO: COLLEGE OF NURSINGQUALTRICS RESEARCH SUITE CASE STUDY

“In academia, the use of Qualtrics can be far more dynamic than just handing out a quick survey on a course assessment. It’s invaluable.”— Deborah Mattin PhD, MBA, MSN, RN, Director, Continuing Nursing Education; Interim Program Assessment and Evaluation

Toledo, OH

www.utoledo.edu

The College of Nursing at the University of Toledo has as its mission the provision of theory-based undergraduate and graduate professional education programs responsive to the changing needs of students and the health care environment.

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Challenges• Outdated and incomplete lists of information on individuals meant there was

limited comprehensive analysis available to Dean, faculty, and accreditation

• Contract renewal data for hospitals and other clinical sites was laborious to track

• To verify credentials for preceptors (mentors for students at clinical sites), the college sent them the same paper forms every semester to complete, but ended up with scattered and incomplete information

• Di�culty tracking which clinical sites or preceptors each student had visited during his/her program

Solution• Two Qualtrics panels drawing from one database, simultaneously updating each

time changes are made to one panel member

• Clinical site panel manages contract renewal data, contact information, and a�liated preceptors for each clinical site in real time, enabling any administrator to validate active contracts at any time

• Instead of paper forms, preceptors are sent a Qualtrics survey that automatically records their responses in the preceptor panel — and preceptors can’t submit the survey until everything is complete

• Instead of going through credential veri�cation every semester, preceptors receive an even simpler survey in subsequent semesters asking for any revisions

• Student information is acquired in an initial survey during their �rst nursing course and stored in a panel for the rest of their career at UT, enabling the college to solicit feedback on a variety of topics and monitor graduation rates

• Student panel connects preceptor and clinical site panels so college faculty and sta� can see which clinical sites a student visits during his/her college experience

Results• Signi�cant �nancial and sta� resources saved each year in manual labor alone

• Real-time, meaningful data that can be analyzed across multiple semesters in a user-friendly format

• All clinical site agreements are updated, limiting liability concerns for the college

• Preceptor data is 100% complete in Qualtrics panels, saving time and e�ort for preceptors, sta�, and administrators

• Student feedback on clinical visits is shared with their respective preceptors and hospitals, improving the education experience

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