tourism recovery plan · 2020-05-02 · total lodging demand (jan-dec) 4,439,229 4,326,495...

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TOURISM RECOVERY PLAN

OBJECTIVES AND KPI’S

INDUSTRY/ISLAND CONSIDERATIONS

BUILDING UPON OUR STRENGTHS

SITUATIONAL ANALYSIS

TOTAL LODGING DEMAND(JAN-DEC)

4,439,2294,326,495

4,582,765

4,110,891

4,688,354

TOTAL LODGING REVENUE(JAN-DEC)

Hotels $823,719,543 $734,857,604 $730,073,522 $664,894,622 $703,170,875

Indp Rental Demand $16,242,378 $47,056,546 $121,360,807 $135,119,148 $250,425,327

$839,961,921

$781,914,150

$851,434,329$800,013,770

$953,596,202

REVENUE PER AVAILABLE ROOM(JAN-DEC)

AIRPORT ARRIVALS SAN JUAN, AGUADILLA, AND PONCE (JAN-DEC)

LODGING TAXES TAX BASE GROWING PRE-COVID

DRAMATIC DROP OFF IN DEMAND

HOTEL OCCUPANCY %PUERTO RICO VS. U.S. AVERAGE MARCH 1-APRIL 4

MORE DRAMATIC IMPACT TO HIGHER CLASS PROPERTIES

2020 PUERTO RICO FISCAL YEAR FORECAST

Current - June 2020 YoY Occupancy as of…

Total Leisure Group

1/5/2019 12.3% 4.3% 17.5%

1/12/2019 4.4% -1.4% 10.8%

1/19/2019 2.5% 1.3% 7.9%

2/29/2020 -0.5% -3.8% 3.8%

3/8/2020 -5.9% -5.2% -5.0%

3/15/2020 -21.1% -17.6% -17.9%

3/22/2020 -41.0% -41.7% -34.4%

3/29/2020 -51.8% -52.4% -46.7%

4/5/2020 -62.1% -66.6% -48.6%

LONGER-LASTING IMPACTS OF ECONOMY

LODGING REVENUES COULD BE CUT IN HALF

IMPORTANCE OF TRAVEL HEIGHTENED

69.1%

82.8% 43.1%

CONSUMERS WILL CHANGE BEHAVIORAVOIDING CROWDED DESTINATIONS

LEERY OF GETTING ON A FLIGHTTRAVEL VIA AIR AND CRUISE PERCEIVED AS UNSAFE

TRAVELER BEHAVIOR RESPONSE TO COVID-19

WEEKLY HOTEL OCCUPANCYQ1 2019 VS Q1 2020

MICE ROOM NIGHTS BOOKED 1ST QUARTER

RECOVERY AMIDST A NEW NORMAL

EVERY ECONOMIC CRISIS PRODUCES 3 OUTCOMES

Unwanted Problems

Unanticipated Challenges

Unprecedented Opportunities

STRATEGIC APPROACH TO LEAD RECOVERY

COVID-19 ACTION PLAN (CAP): DESTINATION MARKETING & SALES STRATEGY FOR RISK MITIGATION & RECOVERY

COVID-19 ACTION PLAN (CAP)DESTINATION MARKETING & SALES RECOVERY STRATEGY

PHASE 1: IMPACT

PHASE 2: REGROUP

PHASE 3: REBOUND

PHASE 4: NEW NORMAL

COVID-19 ACTION PLAN (CAP)DESTINATION MARKETING & SALES RECOVERY STRATEGY

COVID-19

COVID-19 DECISION FUNNEL

──

COVID-19 ACTION PLAN (CAP)KEY COMPONENTS

BUILDING UPON PAST SUCCESS

ADVERTISING

LEISURE•

TRADE•

EARNED MEDIAEARNED MEDIA

SALESLEISURE

MICE•

ECONOMIC IMPACT COVID-19 ACTION PLAN (CAP)

PACE OF RECOVERY DETERMINED BY LEVEL OF INVESTMENT

STRATEGIC OBJECTIVESIMPACT ANALYSIS

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