tomorrow never dies - the future of ict staff

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Somewhat provocative lecture in itSMF Finland Conference on the 2.10.2014 about future trends to wake/shake up the audience. According to studies almost half of the features of new systems are never used i.e. half of the effort is wasted. Based on my experience this phenomena is caused by unclear vision and targets when developing business systems e.g. ERP, CRM, ... Most of the unnecessary features are inherited from legacy systems and thereby it is fair to say that legacy systems are not gone by the day when they’re replaced but halved – like radioactive materials have halving times so do legacy systems. Old habits and paradigms dictate the way we work. Digital transformation is only in the beginning and unless we learn how to break free from legacy thinking the digital transfor- mation will not leap forward and competition will take over our businesses. Let’s thinkabout Finnish web shops. Our nation kind of missed the nature of Internet and instead of targeting customers world wide we started to build web shops that’ll serve the existing local clientele. And made space for international competition. What if we misinterpret the Internet of Things in similar manner? Is the way we think about ICT and ICT governance adaptable and agile enough to respond to future? It is obvious, and also reality already, that one-size-fits-all policies are not sufficient anymore e.g. in single development program co-existing different technical platforms, one suitable for continuous integration and the other for integration once in a quarter. Likewise the developers prefer different methodologies: old school waterfall and more modern scrum. Chief HR Officers have more to say to mobile strategy than CIO because mobility is more about working ergonomics and employee satisfaction than technical stuff. Ability to code is becoming equally important as literacy. Eventually everyone will un- derstand code like foreign languages. People will more and more start to write their own apps. What will be the role of the central ICT? Will it cease to exist? How do the working preferences of Z and / generations differ from baby boomers? Are the traditional, established organizations ready to absorb the latest trends of development and also experiences gained by young people who are advancing parallel careers? More and more of the traditional ICT products and services are becoming commodity and even infrastructure like electricity. What'll be the future of CIT Staff?

TRANSCRIPT

Tomorrow Never Dies !

The Future of ICT StaffTapio Järvenpää

Chief Disruption Officer, Motley Agency Ltd @Tapsa_Jpaa @MotleyAgency

Major part of the ICT budget is consumed by

legacy systems and infra.

In the beginning good ideas look the very same

as bad ones!

Dave Aron, Gartner:Bimodal IT, …, in which IT’s focus is split between heads-down and eyes-forward. …traditional IT as working with known vendors, doing water fal l development, focusing on r isk-averse governance. The other side … “a new flavor IT – working with smaller vendor partners, focusing on agility.” The latter group should be populated by “young turks whose attitude is, ‘if it ain’t broke, break it.”

Lets apply some disruptive thinking: !

“JMFC! What a marvelous track record of

failures!”

Few principles of a highly successful project:1. The manager must be delegated practically complete control of his program in all aspects. He should report to a division president or higher.!2. …!3. The number of people having any connection with the project must be restricted in an almost vicious manner. Use a small number of good people (10% to 25% compared to the so-called normal systems).!4. …!5. There must be a minimum number of reports required, but important work must be recorded thoroughly.!…!14. …

MVP?"Lockheed SR-71 Blackbird" by Judson

Brohmer/USAF - NASA Website (Image)This image or video was catalogued by

Armstrong Flight Research Center of the United States National Aeronautics and

Space Administration (NASA) under Photo ID: EC94-42883-4.

The Future?

Everybody will understand the basics of coding like foreign languages!

Mobile device policy? That’s HR’s job, not IT’s!

“Proven business case” Realityvs.

Instead of just acquiring licenses you could as well build up your own IPR!

IT strategy was a technical answer to business questions.

Digital strategy will be business answer to technical questions.

Centralized ICT will cease to exist!

Digital transformation is only in the beginning.

Shaken and Stirred• Learning innovation methods and becoming a practitioner has higher ROI than

additional investments in developing project methods or governance processes.

• New technologies enable whole new business models - not only replacing old systems.

• Diversity in ways of collaborating with business is far more important than ICT’s internal harmony and attempts to achieve economies of scale.

• Even the walls are contaminated by legacy thinking - radical new innovations need different atmosphere. And freedom. People matter!

• Success in ICT infrastructure requires more sourcing & supplier collabotation skills than techie stuff.

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