tiad 2016 : kaizen ops by jessica devita

Jessica DeVita@ubergeekgirl

jessica@chef.io

No one can anoint you "Agile" or "DevOps”

What this talk is not:

devops 101?

Nope!

10 steps to agile? NOPE

Why I care

Why we suck at change, and how kaizen can help

What is Kaizen and what is not?

Five S's

We are physically built to resist radical change

Examine your beliefs about failure

Errors

Business Optimization:Minimize:●WIP●Waiting●Movement●Defects●Overproduction

How do we choose what to automate?

Options: Most expensive, least

expensive, most boring (boring=error prone)

Bored people quit

Automation failures

You cannot automate creativity.

Nothing good or creative is ever done in a linear

fashion

you can't scale if you are entering data 3 times

Automating the right things

make a tiny but unbreakable promise to yourself. do one small thing, every day. http://zenhabits.net/disciplined/

Using Kaizen to improve relationships with “difficult people”

Examine the explanation you are giving yourself

for their behavior.

What if they had a brain injury that caused their

behavior?

Perceiving

Attending

Understanding

Acting

"I can never expect the people around me to be more open and willing to

improve than I am." Peter Senge, Fifth

Discipline

The reality of devops

"No matter the extensive nature or degree of

foresight incorporated into any prior "plan," there will always be a need for adjustment,

further specification, or even drastic revision"

Clancy, 1997