thriving in the age of change through ac2on learning ppt_4.4 thriving in...adult learning and ac@on...

ThrivingintheAgeofChangethroughAc2onLearningPHOONKOKHWALEADFACILITATORPROFESSIONALACTIONLEARNINGCOACH

PhoonKokHwaisthefirstProfessionalAc@onLearningCoach,outsideofUS,withtheWorldIns@tuteforAc@onLearning(WIAL).HewasawardedtheWIALInterna@onalCoachExcellenceAwardin2015andhisclientwasawardedWIALBestApplica@onAwardin2018.KokHwahastrainedandcoachedAc@onLearningteamsinmanyorganiza@onsinboththepublicandprivatesectorsacrossawiderangeofindustries.HisclientsincludeMicrosoY,ThermoFisherScien@fic,AbbVie,SingaporeIns@tuteofManagement,SingaporeArmedForces,DimensionData,SchneiderElectric,Rohde&Schwarz,MinistryofHealthHoldings(MOHH),etc.

Agenda

10:35am–11:05am •  ProblemSolvingandLearningintheAgeofChange

•  Introduc@ontoAc@onLearning

11:05am–11:55pm •  ExperienceanAc@onLearningSession

11:55pm–12:10pm •  Debrief

Ac@onLearningCoaches

Bernade^eChua

TrevorChua

AndrewLee

HeatherTan

JerlynTang

LorraineWong

Globalisa2on

Technologicaldisrup2on

Poli2calandeconomicuncertainty

Socialanddemographic

change

Source:TheFutureofJobs(2016),WorldEconomicForum

ProblemSolving

TechnicalProblem

Adap@veProblem

“Themostcommonleadershipfailurestemsfromtryingtoapplytechnicalsolu6onstoadap6vechallenges.”

-RonaldHeifetz,AlexandraGrashow,andMar2nLinsky

AncientWisdom

“Forthethingswehavetolearnbeforewecandothem,welearnbydoingthem.”– Aristotle“IhearandIforget.IseeandIremember.IdoandIunderstand.”-Confucius

WhatisAc@onLearning?

•  Aprocessthatinvolvesasmallgroupworkingonarealproblem,takingac2on,andlearningwhiledoingso.

•  Apowerfulmanagementtoolthatcreatesdynamicopportuni@esforindividuals,teams,andorganiza@onstosuccessfullyadapt,learnandinnovate.

AdultLearningandAc@onLearning1)  Adultsneedtobeinvolvedintheplanning

andevalua@onoftheirinstruc@on.2)  Experience(includingmistakes)provides

thebasisforthelearningac@vi@es.3)  Adultsaremostinterestedinlearning

subjectsthathaveimmediaterelevanceandimpacttotheirjoborpersonallife.

4)  Adultlearningisproblem-centeredratherthancontent-oriented.(Kearsley,2010)

Source:Experien@alLearning(1984),MalcolmKnowles

LearningOrganisa@on

“Acompanythatlearnseffec6velyandcollec6velyandcon6nuallytransformsitselfforbeAermanagementanduseof

knowledge;empowerspeoplewithinandoutsidetheorganiza6ontolearnastheywork;u6lisestechnologyto

maximizelearningandproduc6on.”

-ProfessorMichaelMarquardtFounderofWorldIns2tuteforAc2onLearning

TheWHYofAc@onLearning

LearningTheory

•  Learning=ProgrammedKnowledge+Ques@oningInsight(L=P+Q)

•  Nolearningwithoutac@on;Noac@onwithoutlearning!

ProfRegRevans

BalancebetweenAc@onandLearning

Ac2onSolu2on Learning

WIALAc@onLearning

•  Learning=PxQxR•  Sixcomponents

ProfMichaelMarquardt

TwoGroundRules

1.  Statementsonlyinresponsetoques@ons;anyonecanaskanyoneques@ons

2.  Ac@onlearningcoachhasauthoritytointervenewheneverhe/sheiden@fieslearningopportuni@es

RolesinAc@onLearning

•  ProblemPresenter

•  TeamMembers

•  Ac@onLearningCoach

ProblemPresenter

•  Whataretheissues/concerns?5Ps:Personal,Pressing,Power,Prac6cal,(No)Pretence

•  Whyisthisissueofsuchconcerntome?

•  Whatdoyouwanttogetfromthissession?

•  Beopen-minded

TeamMembers•  Seektogainagroup-agreedunderstandingoftheproblemby

askingques@ons

•  Makestatementsonlyinresponsetoques@onsdirectedspecificallytoyouortothegroupasawhole

•  Listencarefullytotheques@onsoftheAc@onLearningcoachanddonotresumeworkingontheproblemun@lhe/sheasksyoutocon@nue

•  Beopen-minded

Ac@onLearningCoach

•  Helpmembersachieveclarity,improveperformanceandop@mizelearning

•  Doesnotpar@cipateinproblemsolving

•  Askques@ons•  Managethe@mesobothlearningandac@onare

accomplishedateverysession

•  Mo@va@ngOthers•  Crea@vity•  CustomerFocus•  BusinessAcumen

•  ManagingDiversity•  OpentoChange•  Compassion

•  SystemThinking

•  Reframing

•  Teamwork

•  StrategicThinking

•  ListeningSkills

•  AskingQues@ons

•  DriveforResults

•  Humour

IndividualCompetencies

Ac@onLearningDebrief

Ac@onLearningDebrief

1.  Howdidthisprocessdifferfromtypicalproblemsolvingprocess?

2.  Whataresomeofyourlearningsgleanedfromthe

process?

3.  Whataresomeac@onsyoucantake?

BenefitsofAc@onLearning

ProblemSolving

LeadershipDevelopment

TeamBuilding

Organiza2onalLearning

1

2

3

4

Organisa@onalDeployment

TalentManagement

Culturetransforma@on

BusinessChallenges

Competencydevelopment

Leadershipdevelopment

Innova@onProjects

1 2

3 4

5

6

“Freshthinkingandnewlearningareneededifwearetoavoidrespondingtotoday’sproblemswithyesterday’s

solu6ons,whilethefutureengulfsus.”

-ProfessorMichaelMarquardtFounderofWorldIns2tuteforAc2onLearning

ThankYouPHOONKOKHWAh^ps://www.linkedin.com/in/phoonkokhwa/