thriving in the age of change through ac2on learning ppt_4.4 thriving in...adult learning and ac@on...
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ThrivingintheAgeofChangethroughAc2onLearningPHOONKOKHWALEADFACILITATORPROFESSIONALACTIONLEARNINGCOACH
PhoonKokHwaisthefirstProfessionalAc@onLearningCoach,outsideofUS,withtheWorldIns@tuteforAc@onLearning(WIAL).HewasawardedtheWIALInterna@onalCoachExcellenceAwardin2015andhisclientwasawardedWIALBestApplica@onAwardin2018.KokHwahastrainedandcoachedAc@onLearningteamsinmanyorganiza@onsinboththepublicandprivatesectorsacrossawiderangeofindustries.HisclientsincludeMicrosoY,ThermoFisherScien@fic,AbbVie,SingaporeIns@tuteofManagement,SingaporeArmedForces,DimensionData,SchneiderElectric,Rohde&Schwarz,MinistryofHealthHoldings(MOHH),etc.
Agenda
10:35am–11:05am • ProblemSolvingandLearningintheAgeofChange
• Introduc@ontoAc@onLearning
11:05am–11:55pm • ExperienceanAc@onLearningSession
11:55pm–12:10pm • Debrief
Ac@onLearningCoaches
Bernade^eChua
TrevorChua
AndrewLee
HeatherTan
JerlynTang
LorraineWong
Globalisa2on
Technologicaldisrup2on
Poli2calandeconomicuncertainty
Socialanddemographic
change
Source:TheFutureofJobs(2016),WorldEconomicForum
ProblemSolving
TechnicalProblem
Adap@veProblem
“Themostcommonleadershipfailurestemsfromtryingtoapplytechnicalsolu6onstoadap6vechallenges.”
-RonaldHeifetz,AlexandraGrashow,andMar2nLinsky
AncientWisdom
“Forthethingswehavetolearnbeforewecandothem,welearnbydoingthem.”– Aristotle“IhearandIforget.IseeandIremember.IdoandIunderstand.”-Confucius
WhatisAc@onLearning?
• Aprocessthatinvolvesasmallgroupworkingonarealproblem,takingac2on,andlearningwhiledoingso.
• Apowerfulmanagementtoolthatcreatesdynamicopportuni@esforindividuals,teams,andorganiza@onstosuccessfullyadapt,learnandinnovate.
AdultLearningandAc@onLearning1) Adultsneedtobeinvolvedintheplanning
andevalua@[email protected]) Experience(includingmistakes)provides
thebasisforthelearningac@[email protected]) Adultsaremostinterestedinlearning
subjectsthathaveimmediaterelevanceandimpacttotheirjoborpersonallife.
4) Adultlearningisproblem-centeredratherthancontent-oriented.(Kearsley,2010)
Source:Experien@alLearning(1984),MalcolmKnowles
LearningOrganisa@on
“Acompanythatlearnseffec6velyandcollec6velyandcon6nuallytransformsitselfforbeAermanagementanduseof
knowledge;empowerspeoplewithinandoutsidetheorganiza6ontolearnastheywork;u6lisestechnologyto
maximizelearningandproduc6on.”
-ProfessorMichaelMarquardtFounderofWorldIns2tuteforAc2onLearning
TheWHYofAc@onLearning
LearningTheory
• Learning=ProgrammedKnowledge+Ques@oningInsight(L=P+Q)
• Nolearningwithoutac@on;Noac@onwithoutlearning!
ProfRegRevans
BalancebetweenAc@onandLearning
Ac2onSolu2on Learning
WIALAc@onLearning
• Learning=PxQxR• Sixcomponents
ProfMichaelMarquardt
TwoGroundRules
1. Statementsonlyinresponsetoques@ons;anyonecanaskanyoneques@ons
2. Ac@onlearningcoachhasauthoritytointervenewheneverhe/sheiden@fieslearningopportuni@es
RolesinAc@onLearning
• ProblemPresenter
• TeamMembers
• Ac@onLearningCoach
ProblemPresenter
• Whataretheissues/concerns?5Ps:Personal,Pressing,Power,Prac6cal,(No)Pretence
• Whyisthisissueofsuchconcerntome?
• Whatdoyouwanttogetfromthissession?
• Beopen-minded
TeamMembers• Seektogainagroup-agreedunderstandingoftheproblemby
askingques@ons
• Makestatementsonlyinresponsetoques@onsdirectedspecificallytoyouortothegroupasawhole
• Listencarefullytotheques@onsoftheAc@onLearningcoachanddonotresumeworkingontheproblemun@lhe/sheasksyoutocon@nue
• Beopen-minded
Ac@onLearningCoach
• Helpmembersachieveclarity,improveperformanceandop@mizelearning
• Doesnotpar@cipateinproblemsolving
• Askques@ons• Managethe@mesobothlearningandac@onare
accomplishedateverysession
• Mo@va@ngOthers• Crea@vity• CustomerFocus• BusinessAcumen
• ManagingDiversity• OpentoChange• Compassion
• SystemThinking
• Reframing
• Teamwork
• StrategicThinking
• ListeningSkills
• AskingQues@ons
• DriveforResults
• Humour
IndividualCompetencies
Ac@onLearningDebrief
Ac@onLearningDebrief
1. Howdidthisprocessdifferfromtypicalproblemsolvingprocess?
2. Whataresomeofyourlearningsgleanedfromthe
process?
3. Whataresomeac@onsyoucantake?
BenefitsofAc@onLearning
ProblemSolving
LeadershipDevelopment
TeamBuilding
Organiza2onalLearning
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2
3
4
Organisa@onalDeployment
TalentManagement
Culturetransforma@on
BusinessChallenges
Competencydevelopment
Leadershipdevelopment
Innova@onProjects
1 2
3 4
5
6
“Freshthinkingandnewlearningareneededifwearetoavoidrespondingtotoday’sproblemswithyesterday’s
solu6ons,whilethefutureengulfsus.”
-ProfessorMichaelMarquardtFounderofWorldIns2tuteforAc2onLearning
ThankYouPHOONKOKHWAh^ps://www.linkedin.com/in/phoonkokhwa/