the truth about traditional claims processing systems
Post on 14-Apr-2017
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THE TRUTH ABOUT TRADITIONAL CLAIMS PROCESSING SYSTEMS
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A claims department has complete control over its processes and content.
Claims departments heavily rely on IT to
update, modify or correct processes.
Users can easily add any kind of content to a claim
from any source.
IT must modify systems to
import different content formats. Varying kinds of
content are also difficult to index.
Users can immediately utilize content when it
arrives.
Most systems do not notify users when new content
arrives.
Any department has access to a client’s claim content any
time it needs it.
Most users have to jump from application to
application to search and find a client’s complete
profile and history. A claims management
system is a one-stop shop for all content and data.
Traditional claims systems silo content rather than make it
accessible to the entire enterprise.
If you fall victim to one of these myths, visit ecm.pyramidsolutions.com to learn the facts,
and solutions that overcome these challenges.
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