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THE TRUTH ABOUT TRADITIONAL CLAIMS PROCESSING SYSTEMS

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A claims department has complete control over its processes and content.

Claims departments heavily rely on IT to

update, modify or correct processes.

Users can easily add any kind of content to a claim

from any source.

IT must modify systems to

import different content formats. Varying kinds of

content are also difficult to index.

Users can immediately utilize content when it

arrives.

Most systems do not notify users when new content

arrives.

Any department has access to a client’s claim content any

time it needs it.

Most users have to jump from application to

application to search and find a client’s complete

profile and history. A claims management

system is a one-stop shop for all content and data.

Traditional claims systems silo content rather than make it

accessible to the entire enterprise.

If you fall victim to one of these myths, visit ecm.pyramidsolutions.com to learn the facts,

and solutions that overcome these challenges.