the ethics of ux "white labeling" (cory lebson)

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1/7 of the UXPA 2014 Ignite session "Ethical Dilemmas in UX" Ever wondered if you should ask THAT question? Join us for a series of passionate speakers sharing their thoughts on ethics, what difficult situations they have faced, what they did, and why. Topics will cover lab situations, field situations and business situations. You will gain tactics to use in the future when issues arise.

TRANSCRIPT

2014

The Ethics of UX “White Labeling”Cory Lebson (@corylebson)

2014

White labeling? What is that?

Image: Picsfive / Shutterstock

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How do you white label?

Image: Michael Darcy Brown / Bigstock.com

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Companies can white label.

Image: twobee / Bigstock.com

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Individuals can white label.

Image: StanciuC / Bigstock.com

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I do it.

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Objection >> “But it’s dishonest.”

Image: oooPRADAooo / Bigstock.com

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Objection >> “Business cards are for employees.”

My fake business card.But it’s a secret.

Image: nazlisart / Bigstock.com

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Objection >> “They steal your opportunity for

exposure.”

Image: nito / Shutterstock

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Objection >>

“They get your profits.”

Image: hyrons / Bigstock.com

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Objection >> “You’ll be exposed by a

Google search.”

Andmost

people don’t

even look!

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Embrace white labeling.

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You can wear many hats. (We all do!)

Image: Raywoo / Bigstock.com

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If they ask you, tell the truth.

Image: donskarpo / Bigstock.com

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Advertise your willingness to white label your UX skills.

Image: Hans Jeitner / Shutterstock

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Be non-threatening.

Image: Budi Susanto / Shutterstock

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Mentoring can be white labeling.

Image: AnatolyM / Bigstock.com

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Help companies to achieve success through an improved user experience.

Image: AntonioGuillem / Bigstock.com

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You’ll have more exciting options for UX projects.

Image: Luis Molinero / Shutterstock

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Don’t believe it? OK.

Image: mikdam / Bigstock.com

The Lineup๏ Richard Bellaver

- Development of the Code of Conduct

๏ Cory Lebson

- The Ethics of UX “White Labeling”

๏ Donna Tedesco

- Ethics when moderating in UX research

๏ Bill Albert

- The Ethical Landscape of User Experience

๏ Michael Rawlins

- Increasing Conversion rates without comprising UX Ethics

๏ Elisa del Galdo

- UX and Ethics in Healthcare

๏ Kara DeFrias

- Breaking out of the Lab: UX Ethics in the Wild

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