"the battle for transparency in the nonprofit sector"
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The Battle for Transparency in the Nonprofit Sector
Presentation atBeing Good at Doing Good 2012 Conference
Ken Berger, President & CEOCharity NavigatorFebruary 13, 2012
Presented by Ken Berger, Pres. & CEO of Charity Navigator
Your Guide to Intelligent Giving
Where the Heart
Meets the Mind
WHY IS THERE A BATTLE FOR TRANSPARENCY?
THE EXCUSES FOR LACK OF TRANSPARENCY
• A Fear of Fallout from Potential Criticism• It’s All About the Work• Lack of Resources• Bored Boards• Donor Indifference• The Growth Motive• Inadequate Monitoring (Internal & External)
(The Nonprofit Marketplace Hewlett Foundation, 2008)
THE BATTLE WON
THE INFORMATION INTERMEDIARY PROBLEM
2011: CN 2.0 - TRANSPARENCY IS RATED
NEXT UP: TRANSPARENCY IN REPORTING RESULTS
Does your organization provide the following
information on your web site?
1. Results logic and measures
2. Constituency voice (beneficiary and other stakeholder feedback via surveys)
3. Compliance with certification and standard bodies as well as Independent evaluations for all programs
A FEW OTHER SUGGESTIONS FROM 30 YEARS
3 CORE VALUES:
• TEAM MODEL
• CONTINUOUS IMPROVEMENT
PROCESS
• CLIENT CENTERED APPROACH
A FEW ORGANIZATIONAL QUESTIONS TO CONSIDER
1. Does the nonprofit evidence honest and open communication with all audiences – clients, funders, staff and the general public?
2. Does it have a willingness to acknowledge not just the
accomplishments, but the failures and challenges?
3. Does the organization evidence transparency and accountability in its actions? For example, does it have a whistle blower policy? Does it review executive compensation in an objective manner and report this to stakeholders?
A SMALL GLIMPSE AT OUR FUTURE
OUR BEST HOPE !
Transparent Nonprofit Leaders
Your Questions & Our Web Addresses
Website: www.charitynavigator.org
Blogs:
www.kenscommentary.org
blog.charitynavigator.org
Twitter- kenscommentary
Email – kberger@charitynavigator.org
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