the art and science of student success
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Mark David Millironmark.milliron@civitaslearning.com
THE ART AND SCIENCE OF STUDENT SUCCESSUSING DATA SCIENCE AND DESIGN THINKING TO HELP
STUDENTS LEARN WELL AND FINISH STRONG
“The ability to
learn faster than
your competitors
may be the only
sustainable
competitive
advantage.”
35 MILLION AMERICANS HAVE SOME COLLEGE BUT NO CREDENTIALTheir stories are captured in the diverse data footprints left
behind in the institutions through which they travel. If we pull
these footprints together—coupled with the stories of those who
succeed—we can tell a coherent story of striving-student
learning journeys. More important, we can improve their
likelihood of successfully completing the journey!
Let’s Turn On the Lights!
ACADEMIC ADVISING
First year students 4 initiatives
Sophomore/Second Year students/Accelerated freshman 2 initiatives
Transfer students 3 initiatives
Student Athletes5 initiatives
Students within individual colleges who have declared a major 3 initiatives
Honors College students 2 initiatives
Students interested in pursuing careers in the health and legal professions 10 initiatives
FINANCIAL SUPPORT
All students – Financial Assistance 1 initiative
All students – Scholarship 1 initiative
All students – Alumni Scholarship 1 initiative
All students – SGA Scholarship 1 initiative
ACADEMIC/SUPPORT SERVICES
All students – General 7 initiatives
All undergraduate students – Writing1 initiative
All undergraduate students – Math1 initiative
All undergraduate students – Research5 initiatives
All undergraduate students – Testing 1 initiative
All undergraduate students with disabilities2 initiatives
All student veterans 3 initiatives
Multicultural and first generation college students (all undergraduate) 5 initiatives
Non-traditional students 1 initiative
Out-of-state students (First Year) 3 initiatives
Graduate students 1 initiative
CAREER AND GRADUATE SCHOOL PREPARATION
All students – Career Services7 initiatives
All students – Experiential Learning 3 initiatives
Students interested in pursuing careers in the health and legal professions 10 initiatives
CAMPUS INVOLVEMENT, ENGAGEMENT, INTEREST GROUPS
All students – Student Involvement 7 initiatives
All students – Leadership Development 4 initiatives
First Year/Transfer student 6 initiatives
All students interested in fraternity/sorority life 4 initiatives
All students – Student Government5 initiatives
NO SHORTAGE OF ACTION ON STUDENT SUCCESS
27 30 20
4
26
Civitas Learning® Copyright ©2016
INSI
GH
T
ACTION
DATA IMPACT MATRIXA THEORY OF WORK
INTELLECTUALLYCURIOUS
Analysis Paralysis
STATUS QUO
Losing Ground
BEST PRACTICISM
Risky Bets
STUDENT SUCCESS
SCIENTISTS
Student Success Platform
ACTIVITYLMS engagement score
LMS activity streak LMS relative-to-section average
ACADEMICBlended modality featuresGPA consistency features
Terms attempted/completed ratio
MODELS
DERIVATIVES
DATA
INSTITUTION-SPECIFIC APPROACH – 1500+ MODELS IN PRODUCTION
PERSONALIZED INSIGHTS DRIVE ACTION ACROSS THE STUDENT LIFECYCLE
IMPACTFUL APPLICATIONS, ACTIVITIES & FLEXIBLE API’S
BREADTH OF DATA – CROSS-SYSTEM & CROSS-INITIATIVE
DEPTH OF DATA – 95% OF PREDICTIVE POWER COMES FROM DERIVATIVES
USERS
LIFE & LOGISTICDegree program alignment scores
Credits withdrawal patternsFinancial aid change variables
ACTIONS
SIS LMS FINANCIAL AID CRM ADMISSIONS TUTORING
President OUTCOMESFaculty IR Provost’s Office StudentAdvisors
Civitas Learning® Copyright ©2016
STRENGTH IN THE CIVITAS2 8 5 PA R T N E R I N S T I T U T I O N S & S Y S T E M S
6 . 5 M + S T U D E N T S | 1 5 0 M + S T U D E N T R E C O R D S
SYSTEMS
PUBLIC 4-YEAR PUBLIC 2-YEAR PRIVATE
PROPRIETARY
CIVITAS LEARNING, INC. -- CONFIDENTIAL INFORMATION
PRODUCTIVE TRANSFER BUMP
Hypothesis: We believe that students
who transfer into our college with
credits from another institution are
more likely to persist than students
who have no transfer credits.
The Data Says: True, but only if the
student is transferring at least 40 and
ideally 60 credits. Students with less than
40 credits have a substantial risk of non-
persistence.
Momentum PointTipping Point
SAM: I wanted to ask you about transferring out now that I’ve finished two semesters here. I think I’m ready.
ADVISOR : I understand…but did you know students transferring to the University are 65% more likely to earn their Bachelor’s degree if they stay here and complete their Associate degree first, and then transfer?
SAM: Wow. I didn’t know that. So, maybe I should stay?.
ADVISOR: Yes, I think so.. Also, the University wants to encourage this so they offer our transfer students with a completed Associate degree a two semester scholarship. You will qualify for that when you finish your associates
SAM: Awesome, that will really help.
ADVISOR: Let me email you additional information and the documents you need to complete so that you have them when you are ready to transfer.
Students who transfer in with 60 or more credits (Associates Degree) are more likely to be successful
CIVITAS LEARNING, INC. -- CONFIDENTIAL INFORMATION
G R A D E S I G N A L S
Yellow Flag Signal Students who earn “C” in an early term courses tend to persist but not graduate when compared to other courses taken in the same year.
In this English Composition
and Rhetoric Course,
students that receive a C are
94.4% likely to persist, but
are only 52% likely to
graduate, compared to an
average graduation rate of
70%.
The graduation rate of
students with a grade better
than a C is 80%
CIVITAS LEARNING, INC. -- CONFIDENTIAL INFORMATION
IMPACT™
CIVITAS LEARNING, INC. -- CONFIDENTIAL INFORMATION
Measure the impact of
programs, policy
changes and
interventions
• Identify comparable
control groups
• Leverage prediction-
based propensity score
matching
• Measure true intervention
efficacy
• Meets What Works
Clearinghouse guidelines
IMPACT™
Hi Sam,
Welcome to the university. Congratulations again on your scholarship! We’re so happy to have you as a student. It was great meeting you at our advising session last week.
Did you know our most successful students – the real rock stars here – visit the Writing Center an average of 6 times the first semester of their junior year. Let’s make sure you’re a rock star too! I can arrange for you to meet up with another student to show you around the center. Let’s talk.
Matt Champion, Advisor
Sam Jones
The Writing Center
Hi Sam…wanted to let you
know that the Writing
Center is a big part of doing
well in your major. Students
who go to the Writing
Center at least twice during
their first semester greatly
improve their chance of
graduation. It’s not just for
students who are taking
writing courses. The
Writing Center is located in
Goodall Hall Room 223.
There is a meet-up at the
Writing Center for new
students at 7pm on Thursday.
Can you commit to going?
Maybe
Would you like a reminder on
Wednesday?
Yes
Hi Sam – Here is your
reminder that there is a
meet-up tomorrow at 7pm
for new students at the
Writing Center. 10 new
students are planning to
attend. Are you in?
Civitas Learning® Copyright ©2016
Students and advisors can now
efficiently and effectively evaluate
a student’s educational and career
pathways in real time, enabling
informed decisions that lead to
student success
• Clear view of progress and
choices
• Better understanding of
credential and career options
• Deeper and more productive
advising sessions
• Facilitates peer advising,
group advising, and student
success courses
Civitas Learning® Copyright ©2016
Empower advisors with insight into
student learning journeys,
opportunities for inspiration and
intervention, and effectiveness of
outreach strategies, campaigns or
innovations • Identifies and helps optimize
student success trajectories
• Workflow based tool — can be
delivered through integration with
existing advisor CRM or through
Web interface
• Catalyzes relevant conversations
• Facilitates collaboration with
faculty
Civitas Learning® Copyright ©2016
Empowering faculty with data to
further inform their teaching and
reaching of students
• Catalyze student engagement
• Analyze class engagement trends
• Facilitate collaborative learning
• Provide student-level insight into
opportunities for inspiration or
intervention
• Launch outreach to students
• Test impact of learning strategies
and outreach
• Integrate with advisor outreach
• Flag students for advisor outreach
Civitas Learning® Copyright ©2016
Hi Sam,
I can see that you are really engaged in
my course. The effort you are showing is
so important for success. You, and
others, struggled with the last exam but I
know you can do it and I am here to help.
Can we schedule a half hour to connect?
Dr. Rees
Professor of Psychology
TURN ON YOUR OWN LIGHTS
DEVELOP, TRY & TEST MINDSETS
ACCEPT ANALYTICS AS MISSION
CRITICAL
USE DESIGN THINKING ON THE
FRONT LINES
TAKE SYSTEMS & CULTURE SYNC SERIOUSLY
CATALYZE CONVERSATIONS ABOUT
ANALYTICS
LEAD IN THE AGE OF ANALYTICS
SEVEN STRATEGIES
Mark David Millironmark.milliron@civitaslearning.com
THE ART AND SCIENCE OF STUDENT SUCCESSUSING DATA SCIENCE AND DESIGN THINKING TO HELP
STUDENTS LEARN WELL AND FINISH STRONG
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