territory insurance conference, resilient future angela pilcher, manager vocational management...
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Territory Insurance Conference, resilient future
Angela Pilcher, Manager Vocational Management Services
PREHAB:
Management strategies for the prevention of workplace injuries
TerritoryInsurance Conferenceresilient future
Territory Insurance Conference, resilient future
Angela Pilcher, Vocational Management Services 28/10/2015
Workplace Health and Safety
• Creating a safe work environment is critical to the success of your business, and is one of the best ways to retain staff and maximise productivity.
• As a business owner you have responsibilities regarding health and safety in your workplace.
• Having the right attitude towards the safety of your workers, contractors, customers and the public is important.
• WHS shouldn't be seen as an additional cost - it's better to deal with health and safety issues before they escalate
Territory Insurance Conference, resilient future
Angela Pilcher, Vocational Management Services 28/10/2015
Cost of Workplace Injuries - Organisational
• Recruitment, Training and Staff turnover
• Carers, modifications and aids
• Workplace operations
• Image / reputation damage
• Changes in organisational culture
• Lowered worker morale
• Loss time from supervisors / works
• Increased labour conflicts and IR costs
Territory Insurance Conference, resilient future
Angela Pilcher, Vocational Management Services 28/10/2015
Cost of Workplace Injuries - Financial
• Short term and long term productivity
losses
• Additional wage expenditure
• Equipment; aids, appliances repair or
modifications
• Medical costs
• Administrative costs
• Insurance costs
Territory Insurance Conference, resilient future
Angela Pilcher, Vocational Management Services 28/10/2015
LTI Calculation for average Construction Industry costs in 2014:
-LTI of .33 x 100FTE x $28,000 = $924,000 per annum
Territory Insurance Conference, resilient future
Angela Pilcher, Vocational Management Services 28/10/2015
Costs associated with RTWNorthern Territory Australia
Average claim cost $23,900 $13,126
Average loss time 15.1 week 8.7 weeks
RTW Rates % 74% 80%
Territory Insurance Conference, resilient future
Angela Pilcher, Vocational Management Services 28/10/2015
Expenditure is tax deductible;
Penalties, fines and lost time / productivity is not;
Territory Insurance Conference, resilient future
Angela Pilcher, Vocational Management Services 28/10/2015
Workplace Health and Safety
1. Hazard identification
2. Risk assessment
3. Risk control
4. Review
Territory Insurance Conference, resilient future
Angela Pilcher, Vocational Management Services 28/10/2015
Workplace Health and Safety – Response
• Incident response
• Incident reporting
• Incident investigation
• Review of response, reporting and investigation
Territory Insurance Conference, resilient future
Angela Pilcher, Vocational Management Services 28/10/2015
Workplace Health and Safety – Control
• Training• Hazard and Incident reviews• Risk assessments• Safe work procedures• WHS Committee
Territory Insurance Conference, resilient future
Angela Pilcher, Vocational Management Services 28/10/2015
Territory Insurance Conference, resilient future
Employees are the number 1 asset all businesses have to effectively manage WHS
They are often drastically underutilised and ignored when implementing practical workplace
health and wellbeing programs
Territory Insurance Conference, resilient future
Angela Pilcher, Vocational Management Services 28/10/2015
Territory Insurance Conference, resilient future
Angela Pilcher, Vocational Management Services 28/10/2015
Step 1: Assess
Know your workplace / make your workplace safe:
• Risk identification• Safe Work Method Statements (SWMS)• Job Safety Analysis (JSA)• Task / duty analysis• Safe Work Procedures (SWP)
Territory Insurance Conference, resilient future
Angela Pilcher, Vocational Management Services 28/10/2015
Step 2: Select
• Accurate assessment of all task, duties and human demands
• Pre employment medicals
• Role selection and retention
• Induction and training
Territory Insurance Conference, resilient future
Angela Pilcher, Vocational Management Services 28/10/2015
Step 3: Manage
• Early intervention
• Training
• WHS
• RTW and Rehabilitation
• Health and Well being programs
Territory Insurance Conference, resilient future
• Limits uncertainty for managers and supervisors in identifying suitable duties
• Streamlined and targeted modified / alternative duties search• Job / tasks descriptions can be provided to treatment
providers• Can be utilised by Managers and Supervisors with minimal
training• The Job dictionary process also delivers a ‘risk analysis’ of the
workplace- clearly identifying areas requiring urgent change/modification or correction
Organisational Benefits of a Job Dictionary
Territory Insurance Conference, resilient future
• Reducing/eliminating workplace risk, injury & liability
• Streamlining the process of identifying suitable duties
• Reducing lost time & productivity
- Delays in RTW increase LTI by 1.5 weeks for every 2 days delay - Average RTW program for a musculoskeletal injury is 6 weeks - Average RTW program when there is a delay in RTW is 12.2 weeks
Cost Benefits of a Job Dictionary
Territory Insurance Conference, resilient future
Health and Well Being ProgramsOrganisations that implement workplace health and well being programs are known to have:• Increased employee morale and engagement• Improved corporate image• Reduced workplace injuries and associated expenses• Increased attraction and retention of employees
According to research, healthier employers:• Are more productive• Are more engaged in their work• Have less sick leave• Have greater levels of energy and concentration
Territory Insurance Conference, resilient future
Angela Pilcher, Vocational Management Services 28/10/2015
10 Steps to a Successful Health and Well Being Program
1. Is cost effective and doesn’t have to be expensive2. Is closely linked to workplace health and safety3. Assesses needs to identify health issues in the workplace4. Involves voluntary participation and achieves high participation5. Is sustainable and has a long term commitment6. Is evaluated and reviewed as required7. Addresses Individual and organisational issues8. Has management support and senior managers are actively involved9. Is accessible to all employees irrespective of their health status,
location or role in the workplace10.Has coordinators who have access to resources and training relevant
to health promotion
Territory Insurance Conference, resilient future
Develop / Update
your Program
Develop your action
plan
Implement your action
plan
Monitor and Review
your Program
Health and Well Being Programs
Territory Insurance Conference, resilient future
Within a Few Months
• Increased employee engagement
• Increased team cohesiveness
Within 1 – 2 Years
• Increased health knowledge
• Increased job satisfaction
• Increased productivity
• Increased corporate image
Within 3 – 5 Years
• Decreased absenteeism
• Decreased injuries
• Decreased workers compensation costs
Impacts of Successful Health and Well Being Programs
Territory Insurance Conference, resilient future
Step 4: Contain
Territory Insurance Conference, resilient future
• For every dollar invested in workplace health or wellbeing programs, there is a return on investment of between $3 and $6
• Reduced performance costs employers two to seven times more than absenteeism.
• In 2014 – 2015 the cost of work related injury and illness in Australia was estimated to be $70.6billion or 5.4% of GDP.
• The greater the number of health risks per employee, the greater the negative impact on their productivity.
• Implementing a health and wellbeing program can reduce employee risk factors by up to 56%
Business Performance Fast Facts
Territory Insurance Conference, resilient future
Angela Pilcher, Vocational Management Services 28/10/2015
Good Health is Good for Business
4X Business that don’t promote health and wellbeing are four times more likely to lose good talent within 12 months
3 X Healthy workers are almost three times more productive then unhealthy workers
9 X Unhealthy workers have almost nine times the sickness absences than healthy workers
3X Employees that work in organisations that actively promote health and wellbeing are three times more likely to identify their workplace as a high or above-average performer.
20% A 20% reduction in an employees health and well being leads to a 10% drop in their work performance
Territory Insurance Conference, resilient future
When starting from scratch, be realistic, start small
and seek help
change takes timeDoing something is better than doing
nothing at all.
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