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Territory Insurance Conference, resilient future Angela Pilcher, Manager Vocational Management Services PREHAB: Management strategies for the prevention of workplace injuries Territory Insurance Conference resilient future

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Page 1: Territory Insurance Conference, resilient future Angela Pilcher, Manager Vocational Management Services PREHAB: Management strategies for the prevention

Territory Insurance Conference, resilient future

Angela Pilcher, Manager Vocational Management Services

PREHAB:

Management strategies for the prevention of workplace injuries

TerritoryInsurance Conferenceresilient future

Page 2: Territory Insurance Conference, resilient future Angela Pilcher, Manager Vocational Management Services PREHAB: Management strategies for the prevention

Territory Insurance Conference, resilient future

Angela Pilcher, Vocational Management Services 28/10/2015

Workplace Health and Safety

• Creating a safe work environment is critical to the success of your business, and is one of the best ways to retain staff and maximise productivity.

• As a business owner you have responsibilities regarding health and safety in your workplace.

• Having the right attitude towards the safety of your workers, contractors, customers and the public is important.

• WHS shouldn't be seen as an additional cost - it's better to deal with health and safety issues before they escalate

Page 3: Territory Insurance Conference, resilient future Angela Pilcher, Manager Vocational Management Services PREHAB: Management strategies for the prevention

Territory Insurance Conference, resilient future

Angela Pilcher, Vocational Management Services 28/10/2015

Cost of Workplace Injuries - Organisational

• Recruitment, Training and Staff turnover

• Carers, modifications and aids

• Workplace operations

• Image / reputation damage

• Changes in organisational culture

• Lowered worker morale

• Loss time from supervisors / works

• Increased labour conflicts and IR costs

Page 4: Territory Insurance Conference, resilient future Angela Pilcher, Manager Vocational Management Services PREHAB: Management strategies for the prevention

Territory Insurance Conference, resilient future

Angela Pilcher, Vocational Management Services 28/10/2015

Cost of Workplace Injuries - Financial

• Short term and long term productivity

losses

• Additional wage expenditure

• Equipment; aids, appliances repair or

modifications

• Medical costs

• Administrative costs

• Insurance costs

Page 5: Territory Insurance Conference, resilient future Angela Pilcher, Manager Vocational Management Services PREHAB: Management strategies for the prevention

Territory Insurance Conference, resilient future

Angela Pilcher, Vocational Management Services 28/10/2015

LTI Calculation for average Construction Industry costs in 2014:

-LTI of .33 x 100FTE x $28,000 = $924,000 per annum

Page 6: Territory Insurance Conference, resilient future Angela Pilcher, Manager Vocational Management Services PREHAB: Management strategies for the prevention

Territory Insurance Conference, resilient future

Angela Pilcher, Vocational Management Services 28/10/2015

Costs associated with RTWNorthern Territory Australia

Average claim cost $23,900 $13,126

Average loss time 15.1 week 8.7 weeks

RTW Rates % 74% 80%

Page 7: Territory Insurance Conference, resilient future Angela Pilcher, Manager Vocational Management Services PREHAB: Management strategies for the prevention

Territory Insurance Conference, resilient future

Angela Pilcher, Vocational Management Services 28/10/2015

Expenditure is tax deductible;

Penalties, fines and lost time / productivity is not;

Page 8: Territory Insurance Conference, resilient future Angela Pilcher, Manager Vocational Management Services PREHAB: Management strategies for the prevention

Territory Insurance Conference, resilient future

Angela Pilcher, Vocational Management Services 28/10/2015

Workplace Health and Safety

1. Hazard identification

2. Risk assessment

3. Risk control

4. Review

Page 9: Territory Insurance Conference, resilient future Angela Pilcher, Manager Vocational Management Services PREHAB: Management strategies for the prevention

Territory Insurance Conference, resilient future

Angela Pilcher, Vocational Management Services 28/10/2015

Workplace Health and Safety – Response

• Incident response

• Incident reporting

• Incident investigation

• Review of response, reporting and investigation

Page 10: Territory Insurance Conference, resilient future Angela Pilcher, Manager Vocational Management Services PREHAB: Management strategies for the prevention

Territory Insurance Conference, resilient future

Angela Pilcher, Vocational Management Services 28/10/2015

Workplace Health and Safety – Control

• Training• Hazard and Incident reviews• Risk assessments• Safe work procedures• WHS Committee

Page 11: Territory Insurance Conference, resilient future Angela Pilcher, Manager Vocational Management Services PREHAB: Management strategies for the prevention

Territory Insurance Conference, resilient future

Angela Pilcher, Vocational Management Services 28/10/2015

Page 12: Territory Insurance Conference, resilient future Angela Pilcher, Manager Vocational Management Services PREHAB: Management strategies for the prevention

Territory Insurance Conference, resilient future

Employees are the number 1 asset all businesses have to effectively manage WHS

They are often drastically underutilised and ignored when implementing practical workplace

health and wellbeing programs

Page 13: Territory Insurance Conference, resilient future Angela Pilcher, Manager Vocational Management Services PREHAB: Management strategies for the prevention

Territory Insurance Conference, resilient future

Angela Pilcher, Vocational Management Services 28/10/2015

Page 14: Territory Insurance Conference, resilient future Angela Pilcher, Manager Vocational Management Services PREHAB: Management strategies for the prevention

Territory Insurance Conference, resilient future

Angela Pilcher, Vocational Management Services 28/10/2015

Step 1: Assess

Know your workplace / make your workplace safe:

• Risk identification• Safe Work Method Statements (SWMS)• Job Safety Analysis (JSA)• Task / duty analysis• Safe Work Procedures (SWP)

Page 15: Territory Insurance Conference, resilient future Angela Pilcher, Manager Vocational Management Services PREHAB: Management strategies for the prevention

Territory Insurance Conference, resilient future

Angela Pilcher, Vocational Management Services 28/10/2015

Step 2: Select

• Accurate assessment of all task, duties and human demands

• Pre employment medicals

• Role selection and retention

• Induction and training

Page 16: Territory Insurance Conference, resilient future Angela Pilcher, Manager Vocational Management Services PREHAB: Management strategies for the prevention

Territory Insurance Conference, resilient future

Angela Pilcher, Vocational Management Services 28/10/2015

Step 3: Manage

• Early intervention

• Training

• WHS

• RTW and Rehabilitation

• Health and Well being programs

Page 17: Territory Insurance Conference, resilient future Angela Pilcher, Manager Vocational Management Services PREHAB: Management strategies for the prevention

Territory Insurance Conference, resilient future

• Limits uncertainty for managers and supervisors in identifying suitable duties

• Streamlined and targeted modified / alternative duties search• Job / tasks descriptions can be provided to treatment

providers• Can be utilised by Managers and Supervisors with minimal

training• The Job dictionary process also delivers a ‘risk analysis’ of the

workplace- clearly identifying areas requiring urgent change/modification or correction

Organisational Benefits of a Job Dictionary

Page 18: Territory Insurance Conference, resilient future Angela Pilcher, Manager Vocational Management Services PREHAB: Management strategies for the prevention

Territory Insurance Conference, resilient future

• Reducing/eliminating workplace risk, injury & liability

• Streamlining the process of identifying suitable duties

• Reducing lost time & productivity

- Delays in RTW increase LTI by 1.5 weeks for every 2 days delay - Average RTW program for a musculoskeletal injury is 6 weeks - Average RTW program when there is a delay in RTW is 12.2 weeks

Cost Benefits of a Job Dictionary

Page 19: Territory Insurance Conference, resilient future Angela Pilcher, Manager Vocational Management Services PREHAB: Management strategies for the prevention

Territory Insurance Conference, resilient future

Health and Well Being ProgramsOrganisations that implement workplace health and well being programs are known to have:• Increased employee morale and engagement• Improved corporate image• Reduced workplace injuries and associated expenses• Increased attraction and retention of employees

According to research, healthier employers:• Are more productive• Are more engaged in their work• Have less sick leave• Have greater levels of energy and concentration

Page 20: Territory Insurance Conference, resilient future Angela Pilcher, Manager Vocational Management Services PREHAB: Management strategies for the prevention

Territory Insurance Conference, resilient future

Angela Pilcher, Vocational Management Services 28/10/2015

10 Steps to a Successful Health and Well Being Program

1. Is cost effective and doesn’t have to be expensive2. Is closely linked to workplace health and safety3. Assesses needs to identify health issues in the workplace4. Involves voluntary participation and achieves high participation5. Is sustainable and has a long term commitment6. Is evaluated and reviewed as required7. Addresses Individual and organisational issues8. Has management support and senior managers are actively involved9. Is accessible to all employees irrespective of their health status,

location or role in the workplace10.Has coordinators who have access to resources and training relevant

to health promotion

Page 21: Territory Insurance Conference, resilient future Angela Pilcher, Manager Vocational Management Services PREHAB: Management strategies for the prevention

Territory Insurance Conference, resilient future

Develop / Update

your Program

Develop your action

plan

Implement your action

plan

Monitor and Review

your Program

Health and Well Being Programs

Page 22: Territory Insurance Conference, resilient future Angela Pilcher, Manager Vocational Management Services PREHAB: Management strategies for the prevention

Territory Insurance Conference, resilient future

Within a Few Months

• Increased employee engagement

• Increased team cohesiveness

Within 1 – 2 Years

• Increased health knowledge

• Increased job satisfaction

• Increased productivity

• Increased corporate image

Within 3 – 5 Years

• Decreased absenteeism

• Decreased injuries

• Decreased workers compensation costs

Impacts of Successful Health and Well Being Programs

Page 23: Territory Insurance Conference, resilient future Angela Pilcher, Manager Vocational Management Services PREHAB: Management strategies for the prevention

Territory Insurance Conference, resilient future

Step 4: Contain

Page 24: Territory Insurance Conference, resilient future Angela Pilcher, Manager Vocational Management Services PREHAB: Management strategies for the prevention

Territory Insurance Conference, resilient future

• For every dollar invested in workplace health or wellbeing programs, there is a return on investment of between $3 and $6

• Reduced performance costs employers two to seven times more than absenteeism.

• In 2014 – 2015 the cost of work related injury and illness in Australia was estimated to be $70.6billion or 5.4% of GDP.

• The greater the number of health risks per employee, the greater the negative impact on their productivity.

• Implementing a health and wellbeing program can reduce employee risk factors by up to 56%

Business Performance Fast Facts

Page 25: Territory Insurance Conference, resilient future Angela Pilcher, Manager Vocational Management Services PREHAB: Management strategies for the prevention

Territory Insurance Conference, resilient future

Angela Pilcher, Vocational Management Services 28/10/2015

Good Health is Good for Business

4X Business that don’t promote health and wellbeing are four times more likely to lose good talent within 12 months

3 X Healthy workers are almost three times more productive then unhealthy workers

9 X Unhealthy workers have almost nine times the sickness absences than healthy workers

3X Employees that work in organisations that actively promote health and wellbeing are three times more likely to identify their workplace as a high or above-average performer.

20% A 20% reduction in an employees health and well being leads to a 10% drop in their work performance

Page 26: Territory Insurance Conference, resilient future Angela Pilcher, Manager Vocational Management Services PREHAB: Management strategies for the prevention

Territory Insurance Conference, resilient future

When starting from scratch, be realistic, start small

and seek help

change takes timeDoing something is better than doing

nothing at all.