ten technologies & ten ideas

Tame the Web | Michael Stephens | Dominican University GSLIS | Creative Commons Attribution-Noncommercial-Share Alike 3.0

10 Technologies & 10 Ideas to ImproveLibrary Productivity

Michael StephensDominican University GSLIS

http://tametheweb.com

These things I know.

http://www.flickr.com/photos/55345035@N00/284333073/

The Web has changed everything.

http://www.flickr.com/photos/striatic/101594790

Continuous Computing

The evolving Web is open & social.

http://www.flickr.com/photos/josefstuefer/55109059

“The way that many young people are using information technologies is changing the way the world works. We don’t yet know the full impact of these changes, but we know that they are profound and will alter all manner of dynamics over the coming decades, if not centuries and beyond...”

http://www.flickr.com/photos/fasanfoto/2960655723/

These things are oppourtunities.

http://pewresearch.org/pubs/460/wikipedia

More than a third of American adult internet users (36%) consult the citizen-generated online encyclopedia Wikipedia

And on a typical day in the winter of 2007, 8% of online Americans consulted Wikipedia.

More than 175 million active usersMore than half of Facebook users are outside of collegeThe fastest growing demographic is those 30 years old and older

http://www.facebook.com/press/info.php?statistics

http://www.universalmccann.com/Assets/wave_3_20080403093750.pdf

And who is driving this revolution? Teens. For them, this isn't "technology," it's just the way things are.

http://news.yahoo.com/s/csm/20080930/cm_csm/ycamplese;_ylt=AnX84hh.BQIXnwfR66k_uwWs0NUE

Technology is just a Tool

Understand Technolust

http://www.flickr.com/photos/chrisheuer/352270858/

Technostress

http://www.flickr.com/photos/ndm007/510980765/

Techno-divorce

http://www.flickr.com/photos/margaretv/2766359549

Technoshame

http://www.flickr.com/photos/svenwerk/107267802

Technophobia

http://www.flickr.com/photos/shikasta/30604809/

This world is so SHINY...

How do we go forward?

http://www.flickr.com/photos/scampion/2792352899/

Ten Technologies

Help! My Web site looks like this:

1. Blog as Platform

http://www.libraryforlife.org/

http://www.darienlibrary.org/frontdesk/blog/

http://teens.columbuslibrary.org/ebranch/index.cfm?pageid=163

http://www.flickr.com/photos/traceystivers/489936202/

http://www.library.upenn.edu/blos/staffweb

http://reglib.wordpress.com/

http://www.flickr.com/photos/hatchergraduatelibrary/sets/72157602113979751/

http://flickr.com/photos/acplinfo

http://bighugelabs.com/flickr/

Take Aways

• Use OSS blogs for easy Web site creation

• Wordpress is a good choice

• Embed pictures, sound, video

• Invite commenting & respond

• Cost: FREE + Staff Time

Help! The design firm wants $10,000 to do

our site!

2. Beyond Blogs: CMS

http://drupal.org/

http://www.franklinparklibrary.org/

Take Aways

• Explore what Drupal offers

• Add it to your planning?

• Designate staff to take the lead

• Cost: FREE + Staff Time (learning curve)

Help! We need a portal for our library!

3.RSS & Widget Portals

www.netvibes.com

http://www.pageflakes.com/dublincitypubliclibraries/

Planning & Pitfalls

• Cost, development time and ease of delivery pointed Dublin librarians to PageFlakes

• Widget choice helped

• Tech issues sent them to NetVibes

http://www.alatechsource.org/blog/2008/11/planning-pitfalls-using-pageflakes-for-a-public-library-portal.html

http://www.netvibes.com/dublincitypubliclibraries#Home

Take Aways

• PageFlakes or NetVibes

• Uses RSS feeds and widgets

• Customizable and personalized

• Create a personal portal

• Create a staff or public portal

Help! We need to organize Web links!

4. Social Bookmarking

http://www.northmetrotech.edu/index.html?lmenu=Library&content=Library/index

McNeese State University Library's Government Documents Department

http://delicious.com/MVCCInformationLiteracy

Take Aways

• Organize sites

• Create subject guides

• Involve users

Help! We want to engage our “tribe!”

5. DIY Virtual Community

http://rosellelibrary.ning.com/

Take Aways

• www.ning.com

• Explore a DIY Community

• Ponder internal/external applications

Help! Folks could use our guidance on the Web!

6. Meebo Embedded Librarians

www.meebo.com

Meebo Benefits

•No viruses

•Connect to multiple services at once

•Voicemail for the Web

http://meebome.com/

Take Aways

• www.meebo.com

• Embed a staff member in your blog

• Or anywhere on your site!

• Cost: Free + Staff Time

Help! How do I reach the Born Digital?!

http://www.flickr.com/photos/mclibdotnet/2876371210/

Let go of control, use evidence, evolve, and listen closely to create spaces, places - and faces - that enable, engage, welcome and inspire your young adults.

http://flickr.com/photos/yarmando/236030044

Teens are “Born with the Chip”

NextGen Library Users will be:

• Format agnostic

• Nomadic

• Multitasking

• Experiential

• Collaborative

• Integrated

• Adaptive

• Principled

• Direct

http://www.libraryjournal.com/article/CA411572.html

Teens write... a lot.

http://www.pewinternet.org/pdfs/PIP_Writing_Report_FINAL3.pdf

http://www.flickr.com/photos/niznoz/59876372/

85% of teens ages 12-17 engage at least occasionally in some form of electronic personal communication, which includes text messaging, sending email or instant messages, or posting comments on social networking sites.

60% of teens do not think of these electronic texts as “writing.”

http://www.pewinternet.org/pdfs/PIP_Writing_Report_FINAL3.pdf

Teens use the Social Web

http://www.pewinternet.org/pdfs/PIP_SNS_Data_Memo_Jan_2007.pdf

http://www.flickr.com/photos/josefstuefer/55109059

•Team Oriented

•Immersed in media & gadgets (that are mobile!)

•They use the Social Web (Facebook anyone?)

•Accept loss of privacy for accessibility

•Their learning is shaped by technology &

collaboration

Pew Study: Millennials

• 55% of online teens have created a personal profile online, and 55% have used social networking sites like MySpace or Facebook.

• 66% of teens who have created a profile say that their profile is not visible by all internet users. They limit access to their profiles.

• 48% of teens visit social networking websites daily or more often; 26% visit once a day, 22% visit several times a day.

http://www.pewinternet.org/pdfs/PIP_SNS_Data_Memo_Jan_2007.pdf

Help! What’s the deal with the “Cloud?!”

8. Cloud Computing

http://www.flickr.com/photos/ralph-toyama/2673209625

http://www.appleinsider.com/articles/09/01/07/an_extensive_look_at_apples_new_iwork_com_service.html

Levine on “The Cloud”

• There are multiple options

• How to snychronize or back up those files

• How to think about privacy in this context

http://theshiftedlibrarian.com/archives/2009/01/14/were-not-all-ready-for-the-cloud-yet.html

The Cloud Librarians

Take Aways

• Understand converged devices are everywhere.!

• Allow unfettered access to the cloud.!

• Understand that the cloud may also be a valuable information resource.!

• Utilize the cloud to save time and money.!

Help! We need to do site updates/alerts!

(and how about another channel?)

9. Micro-Sharing & Micro-Content

http://www.library.uiuc.edu/ugl/

http://twitter.com/askundergrad

http://tametheweb.com/2008/04/24/undergrad-library-twitter-at-uiuc/

Take Aways

• www.twitter.com

• Let Twitters feed make your site updates easier

• Monitor and answer?

Help! Can all of these things work together?!

10. Putting It All Together

Case Study:Nashville Public Library

Teen Web

Ten Ideas

How can we go forward?

1.Let Go of Control

http://www.flickr.com/photos/old_sarge/100926333/

http://www.flickr.com/photos/nomextra/165320894

http://flickr.com/photos/aaronschmidt/96941719/

http://www.flickr.com/photos/travelinlibrarian/1924719853

Who is controlling the story?

http://www.flickr.com/photos/mrrl/780191578

http://www.flickr.com/photos/thomashawk/205664675/

PR 2.0?

Networked conversations are enabling powerful new forms of social organization….

http://www.briansolis.com/2008/08/introducing-conversation-prism.html

Balance is key.

http://www.flickr.com/photos/superfantastic/50088733

2. Let BETA be your friend.

http://www.flickr.com/photos/charlietakesphotos/67929697

http://www.flickr.com/photos/chrys/48074984/

Let them help you.

Prototype.

http://www.flickr.com/photos/frinky/2548934532/

http://www.flickr.com/photos/tookie/183503927/

What do they want?

http://allaboutdarien.com/2009/01/the-new-darien-library-its-for-me/

http://www.flickr.com/photos/libraryloft/3023529312/

3. Be Transparent

http://www.flickr.com/photos/mdumlao98/237755557/

Tame the Web | Michael Stephens | Dominican University GSLIS | Creative Commons Attribution-Noncommercial-Share Alike 3.0http://www.flickr.com/photos/sam_and_ian/89836895/

Done deal.

http://www.flickr.com/photos/28481088@N00/1932087056/

4. Try out some emerging tools

Learn from success and failure

5. Spot trends and make them opportunities.

http://www.flickr.com/photos/johnmueller/1498273430

SocietyGlobal Risk

Dangerous currents

Possible red herring

* Size of circle denotes likely impact of trend (hey, it’s just an educated guess).

Technology

Economy

Environment

Politics

Business

Family

Trend Blend 2009+a m a p o f t i m e a n d t i d e

L E G E N D

www.nowandnext.com

/gas price spikes

Alternative energy bubble

Outsourcing backlash

Low cost competition

Resource shortages

Skills shortages

Increased regulation

Asset price uncertainty

Networked risk

Rehiring of retirees

Energy insecurity

Web 2.0 campaigning

Immigration backlash

Green taxes

ProtectionismVirtual protests

EMF radiation

Rapid growth oftransnational crime

Map by Richard Watson with help from Ben. More at www.nowandnext.com

Credit default swaps

Collapse of nuclear non-proliferation treaty

Global supply chain disruption

Electricity shortages

People taking trend maps too seriously

Slowdown in growth

Industry consolidation

Growth of autocracy

Rising protectionism

Globalisation in retreat

Fall of US Empire

De-leveraging

Virtualisation

Simplicity

Data security

Energy storage

Telepresence

Device convergence

Cloud computing

Merchantilism

Pensions funding

Prediction markets

Shorter product lifecycles

Re-regulation

Inflation

2-speed economies

Sovereign wealth funds

Deflation

Allowable luxuries

Debt stress

Single person households

Extended financial families

Renting things

Home cooked meals

Unplugging

Middle class unrest

Gated communitiesBack to basics

AgeingGRIN tech

Web 2.0

Green IT

Utility

Authenticity

Islands of Tranquility

Enoughism

Old skool

We not meSearch forcontrol

Space weather

Power Shift Eastwards

Climatechange

crisisDigitalisation

Anxiety

GlobalConnectivity

Sustainability

Uncertainty

Obesity

Volatility

Facebook fatigue

Flight to quality

Seriousness

e-books

Fantasy & escape

Micro-boredom

Digital diets

Digital privacy

Influenza pandemic

Severe heatwaves

Return of SARS

Religious and ethnic tension

Increased societalappetite for risk

Food shortages

Nicole Kidman winsanother Oscar

Major internet

failure

Criticalinfrastructure

attack

Major earthquake ineconomic centre

Severe water shortages

Storytelling

Too muchinformation

Online video

Short formats

Skimming

Urbanisation

Green cities

Nuclear power

Energy dashboards

Negawatts

Peak landfill

Declining water quality

Bio-fuel backlash

Eco-Cynics

Vertical agriculture

Nano-solar

Wind powerClean coal

Collapse of US dollar

Transparency

Income inequality

Pakistan

This map is published under a Creative Commons Attribution - ShareAlike License.

Robotics

Gesture based computing

Mobile computing

Geo-fencing

http://stephenslighthouse.sirsidynix.com/archives/2009/02/2009_trend_map.html

http://blogs.forrester.com/groundswell/2008/10/new-2008-social.html

http://www.flickr.com/photos/25131367@N05/2955749197

6. Offer inclusive learning.

http://www.flickr.com/photos/tlang/138827714

http://plcmclearning.blogspot.com/

http://www.flickr.com/photos/gaspi/12944421/

7.Overthink and die!

• Learn to have effective meetings

• “Death by Meeting” Patrick M. Lencioni

• “Getting Things Done” by David Allen

• Short timelines for responsive services

1.Set a firm agenda.

2.Assign a note-taker.

3.Carve out micro-meetings.

4.Hold office hours.

5.Discourage politics, use data.

6.Stick to the clock.

http://yahoo.businessweek.com/smallbiz/content/sep2006/sb20060927_259688.htm

8. Plan to plan.http://www.flickr.com/photos/garrettc/1743597848

http://www.flickr.com/photos/d_a_v_i_d_m_/84447778/

Focus on Constant & Purposeful Change

http://www.flickr.com/photos/misshaley/515045191

9. Use a mission statement

Society has determined what the library of the past has been, and it is society that will determine what the library of the future shall be.

Jesse Hauk Shera

The Foundations of Education for Librarianship, Shera, 1972. Wiley-Becker and Hayes, p 135.

10. Evaluate.

http://www.flickr.com/photos/ansik/304526237

http://www.flickr.com/photos/pgoyette/94520121/

http://www.flickr.com/photos/tonivc/2283676770/

Bonus!

Be curious.

http://www.flickr.com/photos/broterham/37039048

Tame the Web | Michael Stephens | Dominican University GSLIS | Creative Commons Attribution-Noncommercial-Share Alike 3.0http://www.flickr.com/photos/cogdog/2558296803

To be curious means to explore

first.Seth Godin

Are we too timid sometimes?

Michael Casey | Michael Stephens | The Transparent Library | Creative Commons Attribution-Noncommercial-Share Alike 3.0

Technology is just a Tool

The heart of the library is people.

http://www.hclib.org/pub/bookspace/hpphotos.cfm

http://www.flickr.com/photos/mclibdotnet/2876371210/

Michael Casey | Michael Stephens | The Transparent Library | Creative Commons Attribution-Noncommercial-Share Alike 3.0

http://www.flickr.com/photos/capemaycountylibrary/2806051062/

Michael Casey | Michael Stephens | The Transparent Library | Creative Commons Attribution-Noncommercial-Share Alike 3.0http://www.flickr.com/photos/mrrl/780191578

How can we go forward?

http://www.flickr.com/photos/pea_green/293802058

Learn to LearnAdapt to ChangeScan the Horizon

Be CuriousBring your Heart with

http://tametheweb.com/2008/04/26/meme-passion-quilt-or-what-i-want-for-new-librarians/

Michael Stephens

mstephens@dom.edu

mstephens7@mac.com

AIM: mstephens7mac

gslis.dom.edu

www.tametheweb.com

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