talk about companies with heart and soul

Talk about companieswith heart and soul

Organizations which care about engagement and happiness of employees and

give them freedom to operate an to grow

Between April and June– 17 companies in Europe

Work at

My hobby for last 3 years

Диалог

Вопросы

• Decision-making

We talk about:

• Structure

Structure

What is it?

Structure =

Instant shot

2001 2005

2010 2015

1. Make scaling and growth easier

2. Increase engagement and satisfaction of employees

3. Support for big accounts

Tribe

Team

London Helsinki

СТО Team

IT People care Executive team

1. High autonomy and independence

2. Too few processes and almost no structure is better than too many processes and more rigid structure

Team

SalesIT People care Executive team

Pool

1. Each consultant is an access point to experience and knowledge of the whole company

2. Consultant should stay a part of Netlight and should not feel lonely at customer’s premises

COO

Office care

IT Lawyers

Retail Car manufacturing

Digital advertising Health care

Organizational structure comes out of business model and changes

constantly

Decision-making

Team

SalesIT People care Executive team

Pool

COO

Office care

IT Lawyers

Organization should create an environment friendly to decision-making

Information Transparency

Limited pre-approved budget

Support Team

Onboarding of new employees

Organization should patiently teach its employees

David Cummins, Ministry

We tried to delegate our people too much responsibility at once. They looked at us and said, “Hey, hey, wait, you didn’t hire us to do THAT stuff”

Petri Heimaro, Futurice

Instead of having a problem of people using the card too much, I’d say we have the reverse problem. People are not

comfortable making investments, or discussing them with others.

Employees should know what requires approval and what does not

Employee should consider whom a decision affects and takes their opinions into account

Petri Heimaro, Futurice

On one level, I think that was a lot of work to make the decision that in my

head I had already made a year ago. On the other hand, it was a big investment and it was worth making sure it’s what

people want

Making a decision an employee takes a responsibility to make it happen

1. Employees can make any tactical or strategic decision

2. Employees should know what requires approval and what does not

3. Making a decision an employee takes a responsibility to make it happen

@skotlov skotlov@gmail.com

http://sergeykotlov.com

That’s all, folks!