talk about companies with heart and soul
TRANSCRIPT
Talk about companieswith heart and soul
Organizations which care about engagement and happiness of employees and
give them freedom to operate an to grow
Between April and June– 17 companies in Europe
Work at
My hobby for last 3 years
Диалог
Вопросы
• Decision-making
We talk about:
• Structure
Structure
What is it?
Structure =
Instant shot
2001 2005
2010 2015
1. Make scaling and growth easier
2. Increase engagement and satisfaction of employees
3. Support for big accounts
Tribe
Team
London Helsinki
СТО Team
IT People care Executive team
1. High autonomy and independence
2. Too few processes and almost no structure is better than too many processes and more rigid structure
Team
SalesIT People care Executive team
Pool
1. Each consultant is an access point to experience and knowledge of the whole company
2. Consultant should stay a part of Netlight and should not feel lonely at customer’s premises
COO
Office care
IT Lawyers
Retail Car manufacturing
Digital advertising Health care
Organizational structure comes out of business model and changes
constantly
Decision-making
Team
SalesIT People care Executive team
Pool
COO
Office care
IT Lawyers
Organization should create an environment friendly to decision-making
Information Transparency
Limited pre-approved budget
Support Team
Onboarding of new employees
Organization should patiently teach its employees
David Cummins, Ministry
We tried to delegate our people too much responsibility at once. They looked at us and said, “Hey, hey, wait, you didn’t hire us to do THAT stuff”
Petri Heimaro, Futurice
Instead of having a problem of people using the card too much, I’d say we have the reverse problem. People are not
comfortable making investments, or discussing them with others.
Employees should know what requires approval and what does not
Employee should consider whom a decision affects and takes their opinions into account
Petri Heimaro, Futurice
On one level, I think that was a lot of work to make the decision that in my
head I had already made a year ago. On the other hand, it was a big investment and it was worth making sure it’s what
people want
Making a decision an employee takes a responsibility to make it happen
1. Employees can make any tactical or strategic decision
2. Employees should know what requires approval and what does not
3. Making a decision an employee takes a responsibility to make it happen
That’s all, folks!