taking uc to the next level-clle-2014-v2
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Local Edition
Taking Cisco UC to the Next Level with Collaboration Release 10.x
Peter DePalma
Collaboration Consulting Systems Engineer (Mid-South Select Region)
© 2014 Cisco and/or its affiliates. All rights reserved.Presentation_ID Cisco PublicLocal Edition
Agenda
• Foundational Features
• Endpoint Technology
• Telepresence Infrastructure
• Collaboration on the Edge
2
© 2014 Cisco and/or its affiliates. All rights reserved.Presentation_ID Cisco PublicLocal Edition
Taking My UC to the Next LevelWho Doesn’t Want The Following?
• Comprehensive, Uniform, centrally managed system for all UC workloads with fully dynamic dial plan capabilities
• Reduced administration by way of a single point of endpoint registration, simplified daily administration, reduction of operational configuration tasks, self service user configuration pages, and new migration management tools
• Streamlined upgrade process for taking advantage of rapidly released features
• Ability to proliferate video with new cost-effective and innovative collaboration endpoints while leveraging existing investments by video-enabling existing telephony endpoints
• Single, easy-to-use videoconferencing infrastructure for single or multi-CUCM cluster environments servicing ad-hoc, rendezvous, and scheduled conferences with the ability to scale to thousands for live streaming, conferencing, content sharing, and VoD
• Business-to-Business and Remote Access-based communication options to collaborate with any internal and external parties wherever they are regardless of their business video capabilities
• Fully featured desktop and mobile client that is unified into all UC workloads while also supporting low touch deployment and simplified user onboarding
Local Edition
Foundational FeaturesTaking Cisco UC to the Next Level
© 2014 Cisco and/or its affiliates. All rights reserved.Presentation_ID Cisco PublicLocal Edition
Foundational FeaturesHighlights (See CUCM 10.x Provisioning and Dial Plan session for details)
Get Active Directory in order Globally dial-able number in appropriate AD field Filterable object to determine cluster membership
CUCM 9.x+ blended Identity and URI dialing
CUCM 10.x for ILS full dial plan replication Home Cluster discovery
CUCM 10.x for provisioning Auto Create free Jabber IM/P Clients on AD import Quick Add or BAT to create CSF IVR for phones
CUCM 9.x+ for Service Discovery UC Services and Service Profiles Configured Jabber discovers home cluster from ILS network Jabber Logs into home cluster, queries for UC Services Home cluster provides assigned UC Services and Jabber
will logon to each service
In summary….go 10.x for Dial Plan and Provisioning!
amer.cisco.com
+1408555121285551212
pete@cisco.com
UC ServicesIM and
PresenceVoice/Video
Visual VoicemailWebEx
DirectoryCTI Control
AD(&(objectclass=user)(|(co=United States)(co=Mexico)))
(&(objectclass=user)(|(co=United Kingdom)(co=France)))
Auto-createon AD import
emea.cisco.com
SME orCentral Cluster
ILS ExchangeUser’s URIs
User’s E.164sUser’s Home Cluster
AD Attribute PopulationtelephoneNumber = +14085551212
otherTelephone = 85551212mail = pete@cisco.com
Login to correct and query for
Services
Provide Services and login
instructions
Follow SRV record and
attempt cluster discoveryReturn Home Cluster URL
For Service Discovery
Service Profile
_cisco-uds._tcp.abc.com.SRV 1 1 8443 cucm.abc.com
© 2014 Cisco and/or its affiliates. All rights reserved.Presentation_ID Cisco PublicLocal Edition
• What is it?–New (free) tool in 10.0 (replaces PAWS-M from 9.x)
–Part of Unified Management strategy
• What does it do?–New Installs
–Cluster-wide and multi-cluster upgrade/reboot automation & orchestration
–Points to ESXi APIs, installs on newly created VM
–Server/Cluster migrations with version-skipping
–Performs IP/hostname changes (CUCM today)
–Supports from 6.1+ (on MCS or VM), to 10.0 (on VM only)
• Customer / partner benefits–No more multi-hop SW upgrades: single-step from 6.1+ to 10.0
–No more “server” problems: single-step MCS to VM or VM to VM
–Removes most of the “process” issues with CUCM migrations
• About Software Releases–Cisco Collaboration switch to Agile software development methodologies allowing for Iterative and incremental development, rapid cross-functional changes.
–Allows time to release with much fewer bugs at each iteration yielding a highly stable FCS release
–Old way of thought for deploying .0 releases no longer applicable due to strict QA guidelines and system release alignment
–Only 1 SU’s for 10.0 (for HCS), going strait to 10.5 (May). It is very possible, within feature parity, that 10.5 more stable than latest 9.1?
–Customers will be moved to 10.5 track due to discovered bug
PCD
MCS 7800(UCM 6.1+)
CUCM 10.0
(UCM 8.0+)
VMware/CUCM APIs
Cisco Prime Collaboration Deployment (PCD)Migration to 10.x With Ease
© 2014 Cisco and/or its affiliates. All rights reserved.Presentation_ID Cisco PublicLocal Edition
Personal Multiparty(Named Host, 4 Party) + + + +
WebEx Meetings(named host) + + + +
Unity Connection + + +
Jabber Clients N/A N/A
Expressway (remote worker support) N/A N/A
Jabber IM/Presence(includes firewall traversal)
# of Device Support Multiple Multiple Two / One One One
Device Type Support Video Video Video Voice Analog / Voice
Prime Collab (Standard Edition)
License TypeCUWL
ProfessionalCUWL
Standard
UCLEnhanced+ /
Enhanced
UCLBasic
UCLEssential
Price $500 $325 $295 / $210 $125 $40
on-prem & WebEx Messenger
on-prem & WebEx Messenger
*Personal Multiparty
Allows for up to 4 participants in a CUCM endpoint-generated ad-hoc or rendezvous video conference
WebEx MeetingsOne Named Host subscription for 1 year for WebEx Meetings (cloud) and one user license for CWMS (on-premise); included in CUWL Pro
Expressway Remote WorkerSupports firewall traversal for all IM and Presence federation, as well as all types of communication to Remote Jabber clients
Prime CollaborationPrime Collaboration Standard included with CUCM
= included w/ license+ = optional add-on w/ licenseN/A = not available w/ license
System Release 10 Licensing Incentives
*Provides for virtualized bridging and screen licensing using the following ratios:
vTS n/150 + 2SLs n/30 + 8
© 2014 Cisco and/or its affiliates. All rights reserved.Presentation_ID Cisco PublicLocal Edition
Taking My UC to the Next LevelWhat do I have at this point?
• Comprehensive, Uniform, centrally managed system for all UC workloads with fully dynamic dial plan capabilities
• Reduced administration by way of a single point of endpoint registration, simplified daily administration, reduction of operational configuration tasks, self service user configuration pages, and new migration management tools
• Streamlined upgrade process for taking advantage of rapidly released features
Local Edition
Endpoint TechnologyTaking Cisco UC to the Next Level
© 2014 Cisco and/or its affiliates. All rights reserved.Presentation_ID Cisco PublicLocal Edition
Fix the problem of underutilized videoconferencing
We are 100% about the user experience. What
does that mean?
Must be “delightful”
Must be simple!!!
Awesome aesthetics
Must draw users to it
*Anybody* can use it!
One-button-to-push
MIC60
Homogeneous Interface
Touch Pad and Cisco’s collaboration applications
To name just a few….
Crestron???
Cisco Telepresence Endpoint StrategyPervasive Collaboration with User Experience
CUCM RegisteredEX Series IOS Proximity
AppJabber IOS
MX700
Cisco Finesse Agent DesktopDX SeriesJabber Guest
Touch 10
© 2014 Cisco and/or its affiliates. All rights reserved.Presentation_ID Cisco PublicLocal Edition
Utilizes the IX control protocol channel supported by CUCM, VCS, Conductor and
TelePresence Server to control aspects of a conference
Allow users to see participant lists & control conference settings on endpoints
• See indicator for the active speaker
• See indicator for participant mute
• Click to remove participant from the
conference
• Control the layout you receive from TS
Cisco Touch ActiveControlPervasive Collaboration with User Experience…
Available only on Cisco touch panels. More to come
Simplifies and creates a single Cisco Collaboration experience
© 2014 Cisco and/or its affiliates. All rights reserved.Presentation_ID Cisco PublicLocal Edition
Touch pads are paramount to the
User Experience
No Remote for SX80 / MX700 /
MX800
New standard GUI for both Touch 8
and Touch 10
Funded Futures
Ability to share attendee list
to/from WebEx
Room Controls
Annotation
Cisco TouchPervasive Collaboration with User Experience…
© 2014 Cisco and/or its affiliates. All rights reserved.Presentation_ID Cisco PublicLocal Edition
CUCM 10.x + TC 7.x
EX/DX Device Templates for EM
TC 7.x Sign-in key
Perfect for User Video Hoteling
Becomes your phone (URI, Voicemail, etc.)
Call Center Video Agents (Special Customer Handling)
Shared Cubicles
Quiet Rooms
Traveling Users (Cross-Cluster Extension Mobility)
Video Hoteling with Extension MobilityPervasive Collaboration with Adoption…
© 2014 Cisco and/or its affiliates. All rights reserved.Presentation_ID Cisco PublicLocal Edition
List Price $3990Pervasive full HD Video in a small box
“Telepresence in every conference room”
Meant for small 1-5 person tables
SpecificationsSupports Intelligent Proximity
1080p30
83 deg. FoV with FECC
Built-in MIC, can add one external MIC
Mounts on wall, above monitor or rests on table below monitor (can flip camera device and picture auto adjusts)
PoE+
Both HDMI and VGA cable (auto detect)
Touch 10 and FECC support summer 2014
SX10Pervasive Collaboration with Adoption
© 2014 Cisco and/or its affiliates. All rights reserved.Presentation_ID Cisco PublicLocal Edition
Audio on your handset, Video on your PCUnique To Cisco!
Why not just go softphone?Ergonomics. We’ve found most users want and have a separate device off to the side, not included in multitasking activities on the desktop
PC audio with headset does not compare to wide-band audio of a hard phone
Is your laptop stable enough to run soft client with voice and video 100% of the time?
Cost and lifespan of a decent headset compared to hard phone
Jabber DeskPhone Video Split Media Using the Cisco Audio Session Tunnel (CAST) Protocol
Wideband audio is terminated on the handset, HD Video on PC
Requires Medianet MSI Driver on PC for CDP. Here’s how it works:
PC’s CDP driver tells phone it’s IP address and contacts phone who is listening for CAST and session established (L3 connectivity required on TCP 4224)
Phone becomes SIP/SCCP proxy between Jabber JCF and CUCM
When CUCM asks phone for audio channel information, it provides its own IP address/port. When CUCM asks phone for video channel information , it provides Jabber’s IP address/port.
Switchport must trust DSCP and not CoS, or video packets will be re-written to DSCP 0, as Jabber does not set CoS
Works with J4W and all phones supporting CAST:
7941, 7942, 7945, 7961, 7962, 7965, 7971, 7975, 8941, 8945, 8961, 9951, 9971, 7821, 7841, 7861
79XX SCCP only
WidebandAudio
HDVideo
Desktop Video EverywherePervasive Collaboration with Adoption
Trust DSCP or specific marking policy(not trust CoS)
Cisco SIPor SCCP Phone
© 2014 Cisco and/or its affiliates. All rights reserved.Presentation_ID Cisco PublicLocal Edition
Touch 10 Interface
SX10/20 (future), MX (200G2/300G2/700/800), SX80 Int. packs
MX200 G2
$17,900 list (17% reduction in price)
SX80 codec-based endpoints (H.265)
Between C60 and C90 (in/out), but below a C40 in price (~40% reduction)
SX80 Integrator Kits
MX700
Single or Dual Camera options
Stand, Wall, Wall Secured mounting options
MX800
Single or Dual Camera options
Stand, Wall, Wall Secured mounting options
Premium Resolution Included
SX10/20, MX200/300 G2, MX700/800, SX80 Int. packs
MX200 G2
Touch 10 P60 SpeakerTrack60
SX80
MX700MX800
New Collaboration EndpointsPervasive Collaboration…(Covered in detail in another session)
© 2014 Cisco and/or its affiliates. All rights reserved.Presentation_ID Cisco PublicLocal Edition
What is HEVC / H.265?
New compression standard introduced (Call for proposal) in 2010
Multiple Cisco patents adopted
Main Profile H.265 complete. Other profiles yet to come (SVC, MVC)
What do I get and what does it require?
Higher Compression, Less bandwidth, larger resolutions (“8K”, or UHD resolution…7680x4320)
Up to 50% bandwidth reduction at same quality
1080p30 @ ~768kbps
Requires 5x processing to encode, 2x to decode. This means new hardware. New SX80-based endpoints have 36 cores
Can I take advantage of H.265 today with Cisco?
Yes, for P2P calls between Cisco endpoints based off of our newest codec. Significant benefits for greenfield deployment.
CUCM 10.x and, if used, conductor XC2.3 required
There are no H.265 bridges, immersive, or desktop solutions on the market today, bridging must be done at H.264
High Efficiency Video Coding (H.265)Cisco H.265 Leaders
Bridge
H.265
H.264
MX700
MX800
H.264
EX90
CUCM 10Conductor XC2.3
© 2014 Cisco and/or its affiliates. All rights reserved.Presentation_ID Cisco PublicLocal Edition
H.264 not going away any time soon. Must support and transcode for years to come!
Conversion to H.265 for existing video customers slow process
Cisco can add H.265 capable endpoints to network moving forward
SX80, MX700, MX800 – processing is there to handle current and future profiles
Most expensive part of a video network
In Future with Cisco (dates TBD)
Migrate to H.265 bridge
H.265 Jabber desktop (dependent on desktop HW advancements)
Convert H.264 to H.265 from the edge (how TBD)
If direction is Full H.265 capable network, very little loss of investment *today* with Cisco greenfield deployment
High Efficiency Video Coding (H.265) When can I take full advantage of H.265?
© 2014 Cisco and/or its affiliates. All rights reserved.Presentation_ID Cisco PublicLocal Edition
Taking My UC to the Next LevelWhat do I have at this point?
• Comprehensive, Uniform, centrally managed system for all UC workloads with fully dynamic dial plan capabilities
• Reduced administration by way of a single point of endpoint registration, simplified daily administration, reduction of operational configuration tasks, self service user configuration pages, and new migration management tools
• Streamlined upgrade process for taking advantage of rapidly released features
• Ability to proliferate video with new cost-effective and innovative collaboration endpoints while leveraging existing investments by video-enabling existing telephony endpoints
Local Edition
Telepresence InfrastructureTaking Cisco UC to the Next Level
© 2014 Cisco and/or its affiliates. All rights reserved.Presentation_ID Cisco PublicLocal Edition
Telepresence Server is direction moving forward. MCU 4.5 might be last feature release (bug fixes moving forward)
Conductor in front of bridges
Endpoints Registered to CUCM
MRGL for ad-hoc, SIP trunk / API to conductor for Rendezvous, TMS for scheduled
Bridge can be registered directly to CUCM as well
Goal is to leverage a single video infrastructure across entire system for all video types: Standard/Immersive by way of ad-hoc/rendezvous/scheduled calls
Will continue to expand audio-only capabilities with our TP bridges
Continue to optimize bridge resources, bridge placement and media path
Will continue to lead in H.265 HEVC standards body and develop SVC/MVC technologies
PVDM3/4+ are voice application centric
CUCM and Video ArchitectureCisco’s Bridging Strategy Moving Forward
© 2014 Cisco and/or its affiliates. All rights reserved.Presentation_ID Cisco PublicLocal Edition
Is at the heart of Cisco’s bridging strategy
Conductor is a layer of abstraction between endpoints and their video bridging resources and a video policy engine
It virtualizes pools of MCUs that require similar policy
It leverages mixed pool resources
Actual bridges run in “Remotely Managed” mode
Bridging policy triggered by URI (ex. pete.hdplus@cisco.com) or by API
Dynamically routes around outages and overflow conditions
Options
Free with 1 MCU or Telepresence Server
Mid-market (cluster of 2, 50 sessions)
Full (clusters of 3, 2400 sessions)
Goal is consolidation bridging architecture
Must understand types of audio/video conferences to understand all arch. benefits
Ad-Hoc (ex. CUCM), Rendezvous, Scheduled
CUCM and Video ArchitectureConductor – What is it
MCU 2
TP Server 1
MCU Pool
Conductor
API
CUCM/VCS
APISIP call to URI
© 2014 Cisco and/or its affiliates. All rights reserved.Presentation_ID Cisco PublicLocal Edition
Centralized video FW/Internet Traversal
Single centralized Conductor attached to all CUCMs with centralized CAC
Centralized Resources servicing all types of calls (Ad hoc, Rendezvous, and Scheduled)
Distributed Resources servicing all types of calls (Ad hoc, Rendezvous, and Scheduled)
Integration into WebEx
All devices registered to CUCM
Greatly Simplified with Conductor!!!
We are nearly there
Unified CM Unified CMUnified CM
Session Management
Edition
Ad hoc\Rendezvous\Scheduled videoconferencing
Conductor
Ad hoc\Rendezvous\Scheduled videoconferencing\
Audio
Ad hoc\Rendezvous\Scheduled videoconferencing\
Audio
TMS
VCS-C VCS-E
Comprehensive TelepresenceArchitecture with Conductor, FY14
© 2014 Cisco and/or its affiliates. All rights reserved.Presentation_ID Cisco PublicLocal Edition
…
CUCM and Video ArchitectureAdvanced Conferencing Capabilities
CUCM or VCS API Managed
SJC CUCM Cluster
ConductorCluster
integrated into CUCM EL-CAC
Intelligently route around bridge failures
intelligently route around bridge failures or out-of-port situations (using reserved cascade ports*)
Supports Geographic Cascading, optimally placing endpoints on MCUs to minimize bandwidth and resources.
1. Presenter at HQ dials Chair-allhands-west@abc.com joins TS1
WAN
TCS
SJC TS 1 SJC TS 2
MCU Pools API Controlled
3. 10 more HQ participants join allhands-west@abc.com and TS1 is full
5. Next caller joins allhands-south@abc.com, conductor starts conferences and conductor cascades from TX MCU1 to SJC TS1, and subsequent south region endpoints will join here but only requiring 1 cascade link across the WAN
HQ SJC“west” region
Richardson, TX“south” region
TX TS 1
4. Conductor dynamically overflows to TS2 and creates a cascade link between TS1 and TS2
TX CUCM Cluster
2. TP Conductor Rule: If URI contains “allhands”, automatically record, perform analytics, and stream the conference
FULL West MCU Pool
South MCU Pool
*TS Cascading coming August 2014. Available today on MCU
x 10
x 10
1. SJC Endpoint dials rendezvous or initiates ad-hoc call, CUCM knows to put it on HQ MCUs and Conductor knows TS1 is down, places call on TS2
© 2014 Cisco and/or its affiliates. All rights reserved.Presentation_ID Cisco PublicLocal Edition
ConductorCluster
TCS Passes .mp4 to SnS via API integration (using
FTP)
Capture Transform, and Share (CXS)Combining Streaming and Conferencing SIP/H.323
using H.264
Show and ShareMXE w/ Pulse
AnalyticsTCS with
Windows Media Streaming Svr.
SnS passes .mp4 to MXE for transcoding into
various bitrates and overlays
MXE Returns VoD files with analytics metadata
Wowza
SnS moves VoD to Wowza for scalable
streaming
Any Device
HTTP(S)
SnS redirects devices to Wowza for Live or VoD
How to I scale my video and really utilize it for mass communications, archiving, and viewing/reviewing?
CXS is an extension off your video infrastructure investment
Telepresence Content Server (TCS) has the video, and any video endpoint can dial it. CXS takes it from there
There is no reason why a WebEx cannot be in the live meeting
What can we accomplish?
Create rules to automatically capture our video, transform it, and make it securely accessible
Viewed from any device
Scaling to thousands (multicast or ECDS)
Archive it for easy and efficient viewing (PULSE)
Securely extend to Internet
URI contained “allhands”
Local Edition
Extending Collaboration Outside of your Network
Taking Cisco UC to the Next Level
© 2014 Cisco and/or its affiliates. All rights reserved.Presentation_ID Cisco PublicLocal Edition
What is it?
Extending traditional business videoconferencing with WebEx Meeting Center in the cloud. It unifies on-premises telepresence and WebEx…
VideoSchedulingContent SharingRecording in 360p (T29)
$0 feature with existing Meeting Center contract
Available with CWMS 3.0, 1H 2015
WebEx-Enabled TelepresenceExtending Collaboration Boundaries
© 2014 Cisco and/or its affiliates. All rights reserved.Presentation_ID Cisco PublicLocal Edition
Collaboration User ExperienceWebEx-Enabled TP Scheduling Experience
Simplified scheduling, multiple methods to chose from
4 Methods of Scheduling–TMS scheduler (advanced)–Email (add to outlook invite)–Smart Scheduler–Combined WebEx / Video Outlook Plugin
All methods can utilize One-Button-To-Push (OBTP)
© 2014 Cisco and/or its affiliates. All rights reserved.Presentation_ID Cisco PublicLocal Edition
WebEx-Enabled TelepresenceArchitecture and Operation
VCS-C VCS-E
SIPH.323H.320
TMS-XE/PE
_sips._tcp.acme.webex.com 10 1 5061 cusp1.webex.com_sips._tcp.acme.webex.com 20 1 5061 cusp2.webex.com
Secure FW Traversal
Bridge
EWS
Plugin Sends Invite Request via HTTP to WebEx which Responds with meeting info including SIP URI for videoPlugin relays WebEx
info to TMS-XE and TMS which verifies resources and replies
Sends OBTP to
endpoint API
Invitations sent out from Outlook
TMS-XE Monitors Mailbox to make sure room accepts (if applicable)
SIPH.323H.320
Internal WebEx Participant
External WebEx Participant
3rd Party Video Endpoint
MEETINGTIME!!!
With TMS 14.4, bridge can be registered to directly to CUCM 9+ in May. November, Conductor will be supported
© 2014 Cisco and/or its affiliates. All rights reserved.Presentation_ID Cisco PublicLocal Edition
Taking My UC to the Next LevelWhat do I have at this point?
• Comprehensive, Uniform, centrally managed system for all UC workloads with fully dynamic dial plan capabilities
• Reduced administration by way of a single point of endpoint registration, simplified daily administration, reduction of operational configuration tasks, self service user configuration pages, and new migration management tools
• Streamlined upgrade process for taking advantage of rapidly released features
• Ability to proliferate video with new cost-effective and innovative collaboration endpoints while leveraging existing investments by video-enabling existing telephony endpoints
• Single, easy-to-use videoconferencing infrastructure for single or multi-CUCM cluster environments servicing ad-hoc, rendezvous, and scheduled conferences with the ability to scale to thousands for live streaming, conferencing, content sharing, and VoD
© 2014 Cisco and/or its affiliates. All rights reserved.Presentation_ID Cisco PublicLocal Edition
Unified CM & applications
VCS-C/E (Expressway)Firewall Traversal
AnyConnect VPN
AnyConnectLayer 3 VPN SolutionSecures the entire device and it’s contentsAny allows users access to any ASA permitted applications & data
Collaboration Edge on VCS or ExpresswaySession-based firewall traversal for Jabber workloadsOnly Jabber application allowed throughIs free for Jabber with “Expressway”
What is Expressway?Expressway E ~ VCS-EExpressway C ~ VCS-CIs free flavor of VCS rebranded for 100% CUCM registered endpointsDevice Registrations not allowed (all on CUCM)H.323 interworking from Internet supportedNo need to convert off of VCS
Collaboration Client Remote AccessOptions
© 2014 Cisco and/or its affiliates. All rights reserved.Presentation_ID Cisco PublicLocal Edition
Jabber Clients
IP Communications
Immersive TelePresencePersonal TelePresence
IM andPresence
VisualVM
Directory
InsideFirewall
VCS-Eor Expressway
Edge
VCS-C or Expressway
Core
UCM
OutsideFirewall
Collaboration on the EdgeVCS / Expressway x8.1+
JCF
HTTPS
XMPP
UDS/HTTPS
SIP/RTP
VoiceVideo
TURNServer10.5
Media
What will it work withJabbers (Windows, Mac, iOS, Android)DX650Video Room (SX, MX, C-series) XMPP Federation (x8.2)
Outside corporate firewall (Public Internet) Inside corporate firewall (Intranet)
© 2014 Cisco and/or its affiliates. All rights reserved.Presentation_ID Cisco PublicLocal Edition
Outside corporate firewall (Public Internet) Inside corporate firewall (Intranet)
InsideFirewall
VCS-E orExpressway Edge
VCS-C or Expressway Core
UCM
Collaboration on the EdgeHigh Level Operation
Expanded x8.1 port
range
XMPP TCP/7400HTTPS/SSH TCP/2222
HTTP for UDS TCP/8443XMPP TCP/5222
Need Public CA Certificate on
Expressway Edge(Special Requirements)
Need Public or Enterprise CA Certificate on
Expressway Edge
Additional Internet SRV Records_collab-edge._tls.abc.com.SRV 1 1 8443 vcse.abc.com
Additional Internal SRV Records_cisco-uds._tcp.abc.com.SRV 1 1 8443 cucm.abc.com
1. User Login, Domain suffix extraction (one time)2. SRV Lookup for _collab-edge.tls.abc.com, initial
connection for cert verification3. User Logs In4. Secure HTTP Tunnels created5. Jabber requests service profile from CUCM6. CUCM Replies with services and instructions7. Jabber registers to and uses different workloads (per
service profile
jblow@abc.com jblow…………..
IM/P Cluster
_xmpp-server._tcp.abc.com.SRV 1 1 5269 vcse.abc.com
B2BIM/P
Federation
© 2014 Cisco and/or its affiliates. All rights reserved.Presentation_ID Cisco PublicLocal Edition
Native ability in browser to do voice and video (B2B, B2C)
No Camera, will do audio only
WebRTC is a part of HTML 5 accessed via APIs
–Over 1,000,000,000 browsers already
HTML 5 Ratified, but at least a year before widespread use
–Only includes Google’s proprietary codec
Introducing Jabber Guest … “browser-based Jabber Video”
–https://sjc-jabberc-ext.cisco.com/call/88943863@cisco.com or
–https://sjc-jabberc-ext.cisco.com/call/pedepalm@cisco.com
Desktop and Mobile devices
SDK to build around your own apps
–Sample code / widgets provided
HTML 5 / WebRTCWhat’s the deal ?
© 2014 Cisco and/or its affiliates. All rights reserved.Presentation_ID Cisco PublicLocal Edition
Cisco Jabber Guest–Extends telepresence communication into the Enterprise via browser or mobile application.
–Targeted for basic Telepresence calls
–SDKs provided for custom integration of Jabber Guest functionality into your business web pages or mobile applications
–Does not support VP8, plug-in required with browser
–One or clustered VM, simple deployment
–Free Cisco product, requires Expressway/CUCM (Expressway Rich Media Licensing)
Mobile Advisor–Extends collaboration beyond simple telepresence into the Enterprise via any browser. Includes live Assist (screen & app sharing, annotations, co-browsing, content push, multi-party video, context capture & sharing, visual self service, Cisco contact center integration
–Targeting more specific vertical applications
–Supports VP8, no plug-in required with browsers
–More complexity with added functionality
–Cisco partner product with costs
Cisco Browser-based solutionsCompare and Contrast
© 2014 Cisco and/or its affiliates. All rights reserved.Presentation_ID Cisco PublicLocal Edition
Secure FW Traversal
Jabber Guest Operation with Expressway x8.2+ (subject to change at FCS)
1. User clicks on external URL. TLS Handshakes occur and Expressway HTTP proxy functionality sends the request to JG for validation (shown).
2. If the URL (Link) is in good form or not restricted, JG returns the WebApp and Plugin (CVPE / H.264)
3. The browser subsequently requests a call resource (ROAP GUID)
4. JG Server makes an XML-based API to VCS-C to provision TURN credentials
5. JG Server replies to browser with ROAP call GUID and TURN server destination
6. STUN Binding Request and Response and the Green Active Call Button shows up on the browser
7. Browser sends HTTP Post ROAP offer with SDP and TURN Relay IP address to JG
8. JG sends SIP invite towards destination via VCS-C, through CUCM, to endpoint
9. Endpoint and CUCM Respond to call setup
10. Jabber Guest provides the browser the VCS-C SDP answer in ROAP HTTP OK
11. Browser sends/receives media in STUN-wrapped RTP, VCS-E (un)wraps and sends/receives RTP media towards the endpoint
Jabber GuestServer
Expressway E(VCS-E)
x8.2+
Expressway C(VCS-C)
x8.2+ CUCM8.6+
Browser
HTTP and HTTP ROAP call control
SIP
STUN-Wrapped RTPRTP
STUN/TURN
XML API
TLS (TCP 9443)TURN (UDP 3478)
© 2014 Cisco and/or its affiliates. All rights reserved.Presentation_ID Cisco PublicLocal Edition
CUCM/IMP 10.5 (May)Stability (Bug fixes to 10.0)
CMR Management via CUCM user pages
Jabber 9.7Collaboration Edge
VCS x8.2 (June)Collaboration Edge
New Reverse Proxy support
XMPP Federation
HTTP for Jabber Guest
Additional Stability
TMS 14.4 / TMS-XE 4 / TMS-PE 1.2 (May)Part of “Knightsbridge 2” release
New endpoint support
O365 with Exchange 2013 support
TMS Phonebooks for CUCM registered endpoints
On-Prem CMR capabilities (function of TMS-PE)
Core Architecture Software ReleasesWhat Version/Platform to be on next and Why
Conductor XC 2.3 (May)Part of Knightsbridge 2
CMR capabilities
TS 4.0 (May-June)Part of Knightsbridge 2
If doing WET and registering bridge directly to CUCM
November FY14Part of Knightsbridge 3
Conductor the center of all bridging
Expect updates to TMS, Conductor, and Bridge
© 2014 Cisco and/or its affiliates. All rights reserved.Presentation_ID Cisco PublicLocal Edition
Taking My UC to the Next LevelWhat do I have at this point?
• Comprehensive, Uniform, centrally managed system for all UC workloads with fully dynamic dial plan capabilities
• Reduced administration by way of a single point of endpoint registration, simplified daily administration, reduction of operational configuration tasks, self service user configuration pages, and new migration management tools
• Streamlined upgrade process for taking advantage of rapidly released features
• Ability to proliferate video with new cost-effective and innovative collaboration endpoints while leveraging existing investments by video-enabling existing telephony endpoints
• Single, easy-to-use videoconferencing infrastructure for single or multi-CUCM cluster environments servicing ad-hoc, rendezvous, and scheduled conferences with the ability to scale to thousands for live streaming, conferencing, content sharing, and VoD
• Business-to-Business and Remote Access-based communication options to collaborate with any internal and external parties wherever they are regardless of their business video capabilities
• (See Jabber Session) Fully featured desktop and mobile client that is unified into all UC workloads while also supporting low touch deployment and simplified user onboarding
Local Edition
Wrap Up
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• Send a tweet and include – Your favorite speaker’s Twitter handle <Speaker – enter your twitter handle here>– Two hashtags: #CLUS #MyFavoriteSpeaker
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Promote Your Favorite Speaker and You Could be a Winner
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Complete Your Online Session Evaluation
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• Complete your session evaluation through the Cisco Live mobile appor visit one of the interactive kiosks located throughout the convention center.
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Continue Your Education
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Register for CiscoLive! – San Francisco
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CiscoLive! – San FranciscoMay 18 – 22, 2014www.ciscolive.com/us
Local Edition
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Complete Your Online Session Evaluation
• Give us your feedback and youcould win fabulous prizes. Winners announced daily.
• Complete your session evaluation through the Cisco Live mobile appor visit one of the interactive kiosks located throughout the convention center.
Don’t forget: Cisco Live sessions will be available for viewing on-demand after the event at CiscoLive.com/Online
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© 2013 Cisco and/or its affiliates. All rights reserved. Cisco Confidential 46
Continue Your Education• Demos in the Cisco Campus
• Walk-in Self-Paced Labs
• Table Topics
• Meet the Engineer 1:1 meetings
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