survey: the state of agency-client collaboration 2012

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We surveyed more than 500 marketers and agency folks about their biggest challenges in working together. This in-depth report of our findings reveals that 40 percent of creative agencies lose business because they lack collaboration tools.

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SURVEY

2012

THE STATE OF AGENCY-CLIENT COLLABORATION

©2012 Central Desktop

321

Ob

jecti

ve

sWhat are the biggest challenges facing agencies and clients in working together?

How important are collaboration tools to agencies and brands?

How do collaboration technologies benefit internal operations and the agency-client relationship?

©2012 Central Desktop

©2012 Central Desktop

If AGENCIES could change one thing about working internally and with clients…

©2012 Central Desktop

If BRANDS could change one thing about working internally and with agencies…

©2012 Central Desktop

Clients are penalizing agencies without the right tools.

©2012 Central Desktop

Brands are getting vocal about collaboration.

©2012 Central Desktop

Agencies are feeling the pressure.

©2012 Central Desktop

Collaboration systems make agencies more appealing in competitive situations.

©2012 Central Desktop

Agencies and clients who have implemented collaboration tools are enjoying the benefits.

©2012 Central Desktop

How agencies define the cloud

©2012 Central Desktop

How brands define the cloud

©2012 Central Desktop

570 qualified respondents

276 marketing

agencies

294 brands +internalmarketers

©2012 Central Desktop

276

marketingagencies

by type

by roleby size

RESPONDENTS

©2012 Central Desktop

294

brands + internal marketers

by type

by roleby size

RESPONDENTS

©2012 Central Desktop

CONTACT US. WE DON’T BITE!

866.900.7646 centraldesktop.com

hello@centraldesktop.com

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