survey: the state of agency-client collaboration 2012

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SURVEY 2012 THE STATE OF AGENCY- CLIENT COLLABORATION

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We surveyed more than 500 marketers and agency folks about their biggest challenges in working together. This in-depth report of our findings reveals that 40 percent of creative agencies lose business because they lack collaboration tools.

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Page 1: Survey: The state of agency-client collaboration 2012

SURVEY

2012

THE STATE OF AGENCY-CLIENT COLLABORATION

Page 2: Survey: The state of agency-client collaboration 2012

©2012 Central Desktop

321

Ob

jecti

ve

sWhat are the biggest challenges facing agencies and clients in working together?

How important are collaboration tools to agencies and brands?

How do collaboration technologies benefit internal operations and the agency-client relationship?

Page 3: Survey: The state of agency-client collaboration 2012

©2012 Central Desktop

Page 4: Survey: The state of agency-client collaboration 2012

©2012 Central Desktop

If AGENCIES could change one thing about working internally and with clients…

Page 5: Survey: The state of agency-client collaboration 2012

©2012 Central Desktop

If BRANDS could change one thing about working internally and with agencies…

Page 6: Survey: The state of agency-client collaboration 2012

©2012 Central Desktop

Clients are penalizing agencies without the right tools.

Page 7: Survey: The state of agency-client collaboration 2012

©2012 Central Desktop

Brands are getting vocal about collaboration.

Page 8: Survey: The state of agency-client collaboration 2012

©2012 Central Desktop

Agencies are feeling the pressure.

Page 9: Survey: The state of agency-client collaboration 2012

©2012 Central Desktop

Collaboration systems make agencies more appealing in competitive situations.

Page 10: Survey: The state of agency-client collaboration 2012

©2012 Central Desktop

Agencies and clients who have implemented collaboration tools are enjoying the benefits.

Page 11: Survey: The state of agency-client collaboration 2012

©2012 Central Desktop

How agencies define the cloud

Page 12: Survey: The state of agency-client collaboration 2012

©2012 Central Desktop

How brands define the cloud

Page 13: Survey: The state of agency-client collaboration 2012

©2012 Central Desktop

570 qualified respondents

276 marketing

agencies

294 brands +internalmarketers

Page 14: Survey: The state of agency-client collaboration 2012

©2012 Central Desktop

276

marketingagencies

by type

by roleby size

RESPONDENTS

Page 15: Survey: The state of agency-client collaboration 2012

©2012 Central Desktop

294

brands + internal marketers

by type

by roleby size

RESPONDENTS

Page 16: Survey: The state of agency-client collaboration 2012

©2012 Central Desktop

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