supplier performance and development management presented by sikhumbuzo mpofu
Post on 04-Jan-2016
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SUPPLIER PERFORMANCE AND DEVELOPMENT MANAGEMENT
PRESENTED BY SIKHUMBUZO MPOFU
OUR THEME
IMPROVING RESULTS
AND
EXCHANGING EXPERIENCES
OBJECTIVES
To ensure that we get what we are paying for; To catch any performance problems early and
remedy them; To improve supplier performance; To strengthen relationship alignment; and To improve supplier development
PERFORMANCE INDICATORS
Quality Delivery Service Cost Reduction Problem Resolution Ability Technical Ability Ongoing Progress Response Administration
PROCEDURES FOR SANCTIONS AND REMEDIAL ACTIONS Thorough investigation Write a letter Set up a meeting Time frame Deactivation
PERFORMANCE RATING SCORE
Excellent Above Average Average Poor
SUPPLIER PERFORMANCE RATINGS CATEGORY
SATISFACTORY/ PREFERRED CONDITIONAL UNSATISFACTORY
- Supplier Improvement Plan
SUPPLIER DEVELOPMENT PROGRAMME
Prompt Payment cycle Schedule meetings Supplier Forums/ Training Encourage suppliers to come forward Availability of Umgeni Water Personnel Joint Ventures Referral
SUPPLIER DEVELOPMENT PROGRAMME Waive of surety Mentoring Visits Award
SUMMARY
Long term relationship Commitments Transparency Competitive Sustainability Best value for me
THE END
THANK YOU
IMPACT OF POOR PERFORMANCE
It is cost It is time consuming Service delivery failure Lack of confidence Lack of revenue Restriction
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