stuttgart, october 2009 airbus training support products and services for airlines bernard bouyt...

Stuttgart, October 2009

Airbus training support productsAirbus training support productsand services for airlinesand services for airlines

Bernard BouytBernard BouytAirbusAirbus

Stuttgart, October 2009

PlanPlan Airlines and Airbus in AICCAirlines and Airbus in AICC

CBT supportCBT support

Test systemTest system

AuthoringAuthoring

Customer portalCustomer portal

Airbus training support Airbus training support productsproducts

and services for airlinesand services for airlines

Stuttgart, October 2009

Airlines + a/c and systems manufacturers Airlines + a/c and systems manufacturers + vendors + organizations+ vendors + organizations

Shared concerns to follow same standardsShared concerns to follow same standards

Direct discussion forumDirect discussion forum

Personal knowledge of peoplePersonal knowledge of people

Airlines and Airbus in AICC

Stuttgart, October 2009

Contribution from experiences with Contribution from experiences with feedbacksfeedbacks Smart graphicsSmart graphics MetadataMetadata Delta between updatesDelta between updates

Products/tools information in advanceProducts/tools information in advance Silverlight useSilverlight use New “WBT”coursesNew “WBT”courses

Airlines and Airbus in AICC

Stuttgart, October 2009

Starting point of cooperationsStarting point of cooperations AFLAFL AFRAFR

Support processSupport process Training conference Training conference Various populationsVarious populations People changesPeople changes Support principlesSupport principles Support itself (e.g. KAL, FIN…)Support itself (e.g. KAL, FIN…)

Airlines and Airbus in AICC

Stuttgart, October 2009

Training conference Training conference training.commercial@airbus.comtraining.commercial@airbus.com

Contractual coursesContractual courses

CBT license (course + LMS)CBT license (course + LMS) Package delivery (trad., specs., e-del)Package delivery (trad., specs., e-del) Administrator courseAdministrator course

» StandardizedStandardized» 1 per category, versions, CMI/LMS1 per category, versions, CMI/LMS» AICC airline config databaseAICC airline config database

CBT support

Stuttgart, October 2009

For flight or maintenance coursesFor flight or maintenance courses

Engine and question data basesEngine and question data bases

Associated supportAssociated support InstallationInstallation User (instructor and trainee)User (instructor and trainee) AuthorAuthor

Test system

Stuttgart, October 2009

For flight or maintenanceFor flight or maintenance

Light or deeperLight or deeper

All tools providedAll tools provided Source filesSource files Smart graphics tool and basesSmart graphics tool and bases Conversion tools ( “mills”)Conversion tools ( “mills”)

Authoring

Stuttgart, October 2009

A lot of existing contents on intranet A lot of existing contents on intranet portalportal

Customer portalCustomer portal Information, demos, courses, services, Information, demos, courses, services,

contactscontacts Policy being fixedPolicy being fixed

Customer portal

Stuttgart, October 2009

Customer portal