sms based train ticket booking - customer education pdf

S

M

S

1. Easy to use - Anywhere Anytime.

2. No Queues, No Forms, No going

to booking counter, therefore

convenience at your finger tips

3. Hassle-free, User-friendly

ticketing solution.

4. Great saving of time, effort and

cost, booking done over 2 SMSs

5. Easiest way of making payments

through mWallet or IMPS.

6. No need to have internet and

works on even the most basic

mobile phones.

SMS:-

RAIL to

5676714

Response from Sarthi:

For ticket booking format send:START

USER_ID of IRCTC to 5676714 from

your IRCTC Registered Mobile

Number. For more info contact

08882001001 or SMS HELP to 5676714

or visit www.mobitkt.com

SMS:-

START SAM909

to 5676714

Response from Sarthi:

Send booking SMS to 5676714

as:BOOK

FrmStnCode,ToStnCode,DDMMYY,T

rnNo,Class,PsngrName1,Age1,M/F,

PsngrName2,Age2,M/F,PsngrName

3,Age3,M/F,PsngrName4,Age4,M/F

IRCTC-USER ID

SMS:-

Online at WWW.ZIPCASH.IN and top-up using credit card/ Debit

card or net banking. Sitting at home – Just SMS:- ZIP HOME to 56767, ZipCash a

recharge card reaches your doorstep (in select cities only).

At RETAIL OUTLETS (valid for Loop Customers) - walk into any Loop

gallery and register for ZIpCash Mobile Money or buy ZipCash

Recharge

Coming soon: Many more retail recharge outlets across the

country powered by Saarthii.

SMS:- BOOK

NDLS,ALD,280313,12418,SL,

varun,23,m,ezaz,23,m,priyanka

,24,f,sukhbir,25,m

to 5676714

Response from Sarthi:

“Availability details are TxnID:

92224487261426141055,Fare:Rs1300 (Incl.

IRCTC SC-Rs.10.0,Agent SC-Rs.10,PG:Rs.10.0)

Availability: AVAILABLE-0529. Please send

SMS PAY 92224487261426141055,IMPS or

MPAY,MPIN” to 5676714 to book ticket.

From Station

To Station

Date of

Journey

Train Number

Class

SMS:- PAY

92224487261426141055,MPAY,

MPIN

to 5676714

Response from Sarthi: Booking successful. PNR: 5612345567,

TRAIN: 12418, DOJ: 28/03/2013 NDLS to

ALD, VARUN Confirm S6 0035, EZAZ

Confirm S6 0036, PRIYANKA Confirm S6

0037, SUKHBIR Confirm S6 0038

SMS:- PAY

92224487261426141055,IMPS

to 5676714

Response from Sarthi: Your transaction is in progress and

TransactionID is

9222448726142614105. Please pay

from IMPS method following

instructions given by your Bank. Send

"9555155511,9053981,1300,922244872

6142614105,OTP" to your bank IMPS

number

SMS:- OTP <MPIN>

to bank’s short or

long code

Response from bank: Your OTP is xxxxxx

SMS:- 9555155511,

9053981,1300,922244872614261410

5,xxxxx

to bank’s short or long

code

Response from Sarthi:

Booking successful. PNR: 5612345567,

TRAIN: 12418, DOJ: 28/03/2013

NDLS to ALD, VARUN Confirm S6

0035, EZAZ Confirm S6 0036,

PRIYANKA Confirm S6 0037,

SUKHBIR Confirm S6 0038

Our Mobile

Number

Our MMID

Amount

Transaction

Id

OTP

SMS:- CANCEL 5612345567

to 5676714

Response from Sarthi:

Cancelling VARUN, EZAZ,

PRIYANKA, SUKHBIR

Please send SMS YES

5612345567

SMS:- YES 5612345567

to 5676714

Response from Sarthi:

Your Ticket is successfully cancelled.

Refund Amt:Rs.xxxx.xx. You shall

receive the refund in your a/c within

next 3-4 working days

SMS:- CANCEL 5612345567,2,4

to 5676714

Response from Sarthi:

Cancelling EZAZ,SUKHBIR

Please send SMS YES

5612345567,2,4

SMS:- YES 5612345567,2,4

to 5676714

Response from Sarthi: Your Ticket is successfully

cancelled. Refund Amt:Rs.xxxx.xx.

You shall receive the refund in

you’re a/c within next 3-4 working

days

SMS:- HELP

to 5676714

Response from Sarthi:

“Send STATION <StnName> for

station code. Send TRAIN

<FrmStnCode,ToStnCode,DDM

MYY> for train between

stations. Send CALL for call

back from us. Send PNR <PNR_no> for PNR status”.

SMS:- STATION MUMB

to 5676714

Response from Sarthi:

“Station Enquiry details are

MUMBAI CENTRAL(BCT),

MUMBAI CST (CSTM)”.

SMS:- TRAIN NDLS,BCT,310113

to 5676714

Response from Sarthi: Enquiry details are

(TrainNo,TrainName,DepTime):(12138,PUNJ

AB MAIL,05:20),(12904,GOLDN TEMPLE

ML,07:40),(12215,DEE BDTS G

RATH,09:20),(12618,MNGLA

LKSDPEXP,09:20),(19024,FZR BCT

JANTA,13:05)

From

Station

To Station

Date of

Journey

SMS:- PNR 5612345567

to 5676714

Response from Sarthi:

Ticket booking details are PNR:

5612345567, TRAIN: 12418, DOJ:

28/03/2013 NDLS to ALD,

VARUN, EZAZ, PRIYANKA,

SUKHBIR Confirm S6

0035,0036,0037,0038

PNR Number

SMS:- CALL

to 5676714

Response from Sarthi:

Thanks! We are procesing your

request. You will receive a call from

SARTHI Helpdesk shortly. Call

08882001001 for any other support.

SMS:-

Zip Bal

to 56767

Response from Zipcash:

Your ZipCash coupon balance is

Rs. XX.XX

Call Centre Number:

08882001001

Email support:

support@saarthii.com