sharon cobb msn presentation

Workplace bullying and how it affects nurses

Sharon CobbMSN 600Professor AdelmanKaplan UniversityApril 12, 2015

Abstract

There has been a significant amount of incidences reported in workplace bullying among the nursing staff in healthcare. Therefore, this proposal was designed to help educate & support nurses in reporting workplace bullying. It was also created to decrease negative behaviors in the healthcare setting. By meeting with the staff members of Fresenius Medical Center the proposal offers them guidance to handle workplace bullying situations more effectively. Overall, the goal was successful with many of the participants committing to be against workplace bullying in the future.

Introduction

Sharon Cobb

BSN to MSN

Fresenius Medical Center

Mrs. Watson

Workplace bullying and how it affects nurses

Clinical Excellence

Workplace bullying affects nurses

Workplace bullying affects patient care

Workplace bullying affects organization’s finances

Workplace bullying affects productivity

Workplace bullying affects turnover rates

Problem

Workplace bullying has affected nurses worldwide in the healthcare system with a decrease in employee satisfaction, reduction of nursing excellence in patient care, and increase in attrition rates.

PurposeThe purpose of this proposal was

to support, diminish negative behaviors, and assist employees with the effects of

workplace bullying.

Synthesis of Literature

Literature reflects a major concern

Overall consistencies

Inconsistent data

Gaps and unreported data

Measurable Outcomes

0

1

2

3

4

5

6Employee & Patient Satisfaction

Series 1 Series 2 Series 3Positive Work Habits Increase patient care Employee satisfaction Team approach

Specialty Track Framework

Workplace setting free of bullying

Staff development

Counseling services

Policies & Procedures

Team Approach

Evidenced-Based Change

Educate staff

Apply policies & procedures

Ensure quality care for patients

Address workplace bullying early

Implementation Plan

MSN Roles

Policies & Procedures Address negative behaviors Patient & employee satisfaction

Evaluation Plan

Evaluate the participants response

Evaluation of the regional managers

Evaluate the Jersey College Nursing Students

Evaluate the overall response from preceptor

Self Reflection

Knowledge Strengths Weakness Personal

Growth Professional

Growth

Conclusion

Summary

Contact Information:

sragland2005@gmail.com

1-800-321-OSHA (6742) to report workplace bullying

References Upon Request

Thank you