session3 slides 11 9 2018 - san antonio · 1.encourage everyone at your table to speak 2.express...

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PRIORITY ACTIONS

Displacement Prevention and Diversion

Azza Kamal, PhD, LEED AP

Neighborhood and Housing Services Department (NHSD)

November 14th, 2018

3RD Community Public Meeting

Short-term Emergency

Rental Assistance

Program

PRIORITIES

$ 1 M (Risk Mitigation Fund)

DRAFT POLICY

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July

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Jan

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Feb

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Final Policy

2018 2019

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ERisk-Mitigation: Community Meeting #3, Nov. 14th, 2018

Risk-Mitigation: Community Meeting #3, Nov. 14th, 2018

MEETING #2 RECAP

NEIGHBORHOOD &

AFFORDABILITY

PRESERVATION

HOMEOWNERS

RESOURCES

LANDLORDS &

TENANTS

Risk-Mitigation: Community Meeting #3, Nov. 14th, 2018

MEETING #2 RECAP

Strengthen Communications with Tenants

LANDLORDS

& TENANTS

Landlords Accountability

Landlords

Retaliation

Tenants

Support

Development &

Improvement

Projects

Displacement

Prevention

Incentives &

Accountability

Respond to

Harassment &

Retaliation

Designated

Platform or

Officer

Risk-Mitigation: Community Meeting #3, Nov. 14th, 2018

MEETING #2 RECAP

HOMEOWNERS

Legacy Homeowners

Taxes

Help Legacy Families

Improve Family Stability

Investment Threshold

Infill Development

Adjacency (Development &

Improvement Projects)

Seniors, Veterans, Disabled,

& Fixed-income

Education on Taxes

Buying/Selling Skills

Home Improvements

Risk-Mitigation: Community Meeting #3, Nov. 14th, 2018

MEETING #2 RECAP

NEIGHBORHOOD

& AFFORDABILITY

PRESERVATION

Coordinated System

Land Development

Centralized

Affordability

System

Community

input (Overlay Zone)

Affordability

Measures/

Tracking

Impact

assessment tied to

Incentives

Reporting on

Infill Impacts

Overall

Neighborhood

Preservation

Risk-Mitigation: Community Meeting #3, Nov. 14th, 2018

MEETING #2 RECAP

EDUCATION,

OUTREACH, &

COUNSELING

� Education is missing for tenants, landlords and property

managers

� Classes on fair lending

� Counseling for homeowners

� Inform homeowners on allowable improvements without

tax increase

� Information on property value, real estate, rehabilitation

programs and available funding.

� Information on programs for homeowners

Risk-Mitigation: Community Meeting #3, Nov. 14th, 2018

MEETING #3

PRIORITY ACTIONS

Displacement Prevention and Diversion

FACILITATOR

Gina Amatangelo, MPA

UTSA School of Public Policy

& Ground Common Strategy

1. Encourage everyone at your table to speak

2. Express ideas succinctly

3. Listen for understanding. Respect different

viewpoints

4. Seek common language and common

ground

5. Avoid side conversations

SUGGESTED GROUND RULES

Risk-Mitigation: Community Meeting #3, Nov. 14th, 2018

TENANTS

ASSISTANCE

Risk-Mitigation: Community Public Meeting #2, Oct. 15th, 2018

THREE TOPICS

LANDLORDS

INITIATIVE

COUNCELING &

EDUCATION

A. Breakfast Tacos

B. Chicken and Waffles

C. Eggs Benedict

D. Pancakes

E. Anything with bacon

11

Breakf

ast T

acos

Chicke

n and W

affles

Eggs B

enedict

Panca

kes

Anythin

g with

baco

n

0% 0% 0%0%0%

SAMPLE QUESTION

Please rank your 3 favorite breakfast foods(Respond in order of preference, i.e. your first response is

your favorite)

Risk-Mitigation: Community Meeting #3, Nov. 14th, 2018

How can we best assist the tenants?

� At the times of displacement, and

� To prevent displacement

Q1: TENANTS ASSISTANCE

Risk-Mitigation: Community Public Meeting #2, Oct. 15th, 2018

DISCUSS

Please rank the 3 most important tenant

assistance actions to you (Respond in order of priority,

i.e. your first response is your first priority)

A. Tenant assistance

B. Relocation Assistance

C. 24/7 Assistance Hotline

D. Central Resources Hub

E. Convenient Access to

Resources and

Information

13

Tenant a

ssist

ance

Reloca

tion A

ssist

ance

24/7 A

ssis

tance

Hotli

ne

Central R

esourc

es Hub

Convenie

nt Acc

ess to

Re...

0% 0% 0%0%0%

Q1: TENANTS ASSISTANCE

Risk-Mitigation: Community Meeting #3, Nov. 14th, 2018

Q2: LANDLORDS INITIATIVE

Risk-Mitigation: Community Public Meeting #2, Oct. 15th, 2018

What initiatives with LANDLORDS

should the City consider to mitigate

and prevent displacement?

DISCUSS

Please rank the 3 most important landlord

initiatives actions to you (Respond in order of priority,

i.e. your first response is your first priority)

A. Impact Assessment

B. Service Providers

Network

C. Landlords’ Affordability

Commitment

D. Displacement

Mitigation Plan

15

Impact

Ass

essm

ent

Servic

e Pro

viders

Netw

ork

Landlo

rds’

Afford

ability

...

Displa

cem

ent Miti

gatio

...

0% 0%0%0%

Q2: LANDLORD INITIATIVES

Risk-Mitigation: Community Meeting #3, Nov. 14th, 2018

Q3: COUNCELING AND EDUCATION

Risk-Mitigation: Community Public Meeting #2, Oct. 15th, 2018

What COUNSELING SERVICES should

the Risk-mitigation policy include to ……..

� Promptly , respond to displaced cases, and

� Provide a long-term support for displacement

prevention

DISCUSS

Please rank the 3 most important counseling and

education actions to you (Respond in order of priority,

i.e. your first response is your first priority)

A. Efficient Counseling

and Mediation

B. Training and Self-

Improvement

C. Digital Centralized

System

D. Resources to protect

(at-risk) homeowners

17

Effici

ent Counse

ling a

n...

Train

ing

and Self-

Impro

...

Digita

l Centr

alized S

yste

m

Resourc

es to p

rote

ct (a

t-...

0% 0%0%0%

Q3: COUNSELING AND EDUCATION

Risk-Mitigation: Community Meeting #3, Nov. 14th, 2018

Please rank the actions in order of importance to

you (Respond in order of priority, i.e. your first response is

your first priority)

A. Tenant Assistance

B. Relocation Assistance

C. 24/7 Assistance Hotline

D. Central Resources Hub

E. Convenient Access to Resources and

Information

F. Impact Assessment

G. Service Providers Network

H. Landlords’ Affordability Commitment

I. Displacement Mitigation Plan

J. Efficient Counseling and Mediation

K. Training and Self-Improvement

L. Digital Centralized System

M. Resources to protect (at-risk) homeowners)18

Tenant A

ssist

ance

24/7 A

ssis

tance

Hotli

ne

Convenie

nt Acc

ess to

Re...

Servic

e Pro

viders

Netw

ork

Displa

cem

ent Miti

gatio

n...

0% 0% 0% 0% 0%0%0%0%0%0%

FINAL VOTING

Risk-Mitigation: Community Meeting #3, Nov. 14th, 2018

Risk-Mitigation: Community Meeting #3, Nov. 14th, 2018

To Hear From

You

We

Want

Risk-Mitigation: Community Meeting #3, Nov. 14th, 2018

Risk-Mitigation: Community Meeting #3, Nov. 14th, 2018

For input:

Risk-Mitigation: Community Meeting #3, Nov. 14th, 2018

For input:

Risk-Mitigation: Community Meeting #3, Nov. 14th, 2018

For input:

Risk-Mitigation: Community Meeting #3, Nov. 14th, 2018

For input:

Risk-Mitigation: Community Meeting #3, Nov. 14th, 2018

For questions, please contact:

azza.kamal@sanantonio.gov

O: 210-207-0194

Risk-Mitigation: Community Meeting #3, Nov. 14th, 2018

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