selling document direct slideshare

Document DirectReducing the ratio of support staff to fee earnersSaving money to make money

What are the costs?

A typical day

9am 6pm1pmAmend documentsCollate enclosuresForm fillingOpen/close filePost/filingRaise chequeSpecial instructionsTelephone callsTyping

A typical day

9am 6pm1pm

Collate enclosuresForm fillingOpen/close filePost/filingRaise chequeSpecial instructionsTelephone calls

A typical day

9am 6pm1pm

Collate enclosuresForm fillingOpen/close filePost/filingRaise chequeSpecial instructionsTelephone calls

A very simple system

Client dictation system

Outsource program installed

Dictation sent to Document Direct

Audio typed up remotely into client format

Returned to client via email or direct

to CM

Dictation systems

A.N. Other in any format

Old v New – the cost comparison

•Calculate in house secretary hourly rate▫Include NI, pension, bonus, insurances,

office floor space and other overhead•How much dictation is produced each day?▫Run a report from the dictation system used

•Compare the cost to outsource▫Document Direct charges per minute of

dictation at £[please enquire] and include out of hours services, 7 days per week

The market place

TOP 500

Medium to small law

firms

Individuals, eg

barristers Non-legal

Working practices will vary depending upon the size of the business

Larger firms will be working on a ratio of 4:1 (fee earners to secretary)

Adapt to survive

Charles Darwin Origin of the Species

It is not the strongest of

species that survive, nor the

most intelligent, but the ones

who are most responsive to

change

Possible objections

How we help

Our vision:To be the outsource typing service of choice for the legal sector

How?Being always responsive to our clients, providing the most flexible and helpful service and highlighting our expertise so that our clients come to rely on us.

Why?To give ourselves and others the opportunity to have healthy, happy and balanced lives – profitably.

By having 10% of the top 250 UK law firms as our clients .

Any questions for your speaker…?

Jayne Smith (I wish)Operations Director

Document Direct

Direct Dial: 07976 852 359

Email: jayne.smith@documentdirect.co.uk

Any questions for your speaker…?

Jayne SmithOperations Director

Document Direct

Direct Dial: 07976 852 359

Email: jayne.smith@documentdirect.co.uk