search engine optimisation seminar - glos/bris autumn 2010

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The presentation slides for the Search engine optimisation half-day seminar, run by Business Link in Gloucestershire and Bristol in October and November 2010.

TRANSCRIPT

11

Slides available from www.businesslink.gov.uk/southwest/eventspresentations

Delivering traffic to your website

22

Slides available from www.businesslink.gov.uk/southwest/eventspresentations

Introduction - Business Link – Services

Business Link

0845 600 99 66

enquiry@businesslinksw.co.uk

www.businesslinksw.co.uk

33

Slides available from www.businesslink.gov.uk/southwest/eventspresentations

So Andy –

Are you going to tell us how to get to

NUMBER 1

in Google

44

Slides available from www.businesslink.gov.uk/southwest/eventspresentations

Making the most of your website

Agenda

• Housekeeping

• Introduction

• So how big is the internet really?

• Your site, my site, their site, the RIGHT site

• Search Engine Marketing

• Guerrilla E-Marketing

• Close

55

Slides available from www.businesslink.gov.uk/southwest/eventspresentations

6.5 Bn

1.5 Bn

46m

It’s all about size

66

Slides available from www.businesslink.gov.uk/southwest/eventspresentations

£88 Bn

£121 Bn

It’s all about size

77

Slides available from www.businesslink.gov.uk/southwest/eventspresentations

World Wide Web – The World Wide WHY!

Less Paper

Less Travelling

Less Carbon

IYRE = Improve Your Resource Efficiency

88

Slides available from www.businesslink.gov.uk/southwest/eventspresentations

Making the most of your website

Agenda

• Housekeeping

• Introduction

• So how big is the internet really?

• Your site, my site, their site, the RIGHT site

• Search Engine Marketing

• Guerrilla E-Marketing

• Close

99

Slides available from www.businesslink.gov.uk/southwest/eventspresentations

The 2 most common questions

I don’t think my website’s working for me, what can I do?

How do I get more people to visit my website?

1010

Slides available from www.businesslink.gov.uk/southwest/eventspresentations

1 Answer

How is your website performing right now?

1111

Slides available from www.businesslink.gov.uk/southwest/eventspresentations

Everything on the internet can be measured

You just have to know how

If it can’t be measured – it’s probably not worth doing

1212

Slides available from www.businesslink.gov.uk/southwest/eventspresentations

Website performance – what you need to know

• How many visitors does your site attract?

• What do they do whilst they are there

• How many pages do they look at?

• How long do they spend on the site?

• How does this compare against the targets set for the site?

• How many conversions occur?

• Sales• Email contact• Subscription• Calls

1313

Slides available from www.businesslink.gov.uk/southwest/eventspresentations

www.google.com/analytics

1414

Slides available from www.businesslink.gov.uk/southwest/eventspresentations

www.google.com/webmaster

1515

Slides available from www.businesslink.gov.uk/southwest/eventspresentations

Low conversion % - then let’s look at your site

1616

Slides available from www.businesslink.gov.uk/southwest/eventspresentations

The Rudiments

The right name

1717

Slides available from www.businesslink.gov.uk/southwest/eventspresentations

Choosing a name – The Good

www.diy.com

www.blogger.com

www.itv.com

www.wispa.co.uk

www.formula1.com

www.tesco.co.uk

1818

Slides available from www.businesslink.gov.uk/southwest/eventspresentations

The right Name

The Bad

• www.phones4u.com

• www.toys2wish4.com

• www.4learning.co.uk

www.any-domain-with-too-many-hyphens.co.uk

1919

Slides available from www.businesslink.gov.uk/southwest/eventspresentations

Choosing a name – The Ugly

www.speedofart.

com

2020

Slides available from www.businesslink.gov.uk/southwest/eventspresentations

Choosing a name – The Ugly

www.who

repr

esen

ts.co

m

2121

Slides available from www.businesslink.gov.uk/southwest/eventspresentations

Choosing a name – The Ugly

www.penisland.net

2222

Slides available from www.businesslink.gov.uk/southwest/eventspresentations

Is your site ready?Do the pages open quickly?

Is it easy to navigate?

Loaded with compelling and relevant content?

2323

Slides available from www.businesslink.gov.uk/southwest/eventspresentations

Does it Grab the Attention?

A –

I –

D –

A –

Grab their ATTENTION

Generate an INTEREST

Build the DESIRE

Promote the ACTION

2424

Slides available from www.businesslink.gov.uk/southwest/eventspresentations

Great conversion % - then let’s look building visitor numbers

2525

Slides available from www.businesslink.gov.uk/southwest/eventspresentations

Delivering traffic to your website

2626

Slides available from www.businesslink.gov.uk/southwest/eventspresentations

Why Optimise your Site?

2727

Slides available from www.businesslink.gov.uk/southwest/eventspresentations

Why Optimise your Site?

Fewer than 50% of Google users go beyond page 1

Less than 10% go beyond Page 2

2828

Slides available from www.businesslink.gov.uk/southwest/eventspresentations

Search Engine Optimisation (SEO)

• Optimisation is NOT a one time process

• Optimisation is VITAL if you want a good position

• Optimisation involves detailed analysis of web page content AND layout

The art of integrating keywords – making pages “search friendly”

2929

Slides available from www.businesslink.gov.uk/southwest/eventspresentations

What’s the big secret?

Do the right things right

and

get the right results

There Isn’t one!

3030

Slides available from www.businesslink.gov.uk/southwest/eventspresentations

So Andy –

When are you going to tell us how to get to

NUMBER 1

in Google

3131

Slides available from www.businesslink.gov.uk/southwest/eventspresentations

Not yet….go and register with DMOZ first

www.dmoz.org

3232

Slides available from www.businesslink.gov.uk/southwest/eventspresentations

How do Search Engines Work?

• Search Engines use Robots to Spider sites

• Search Engines rank web sites against own unique criteria

• Sites can be optimised if criteria understood

• These criteria are NOT fixed !

3333

Slides available from www.businesslink.gov.uk/southwest/eventspresentations

90% of searches conducted on top 4 search engines

1

2

3

4

Google72%

Yahoo

12%

Bing 10% Ask 4%

3434

Slides available from www.businesslink.gov.uk/southwest/eventspresentations

So Andy –

Are you going to tell us how to

NUMBER 1

in Google

NOW?

3535

Slides available from www.businesslink.gov.uk/southwest/eventspresentations

Probably the most important content on your web site

What’s the big secret?

3636

Slides available from www.businesslink.gov.uk/southwest/eventspresentations

Choosing Keywords

• Think like a customer

• Think laterally

• Brainstorm Keywords

• Ask everyone

• Search using your keywords and see what appears

• Use the free Google keyword tool http://goo.gl/ah50

3737

Slides available from www.businesslink.gov.uk/southwest/eventspresentations

Google Keyword tool

3838

Slides available from www.businesslink.gov.uk/southwest/eventspresentations

Where do they go?

3939

Slides available from www.businesslink.gov.uk/southwest/eventspresentations

HTML Title

• This is what will be catalogued - about 80 characters

• 3 or 4 keywords

• Make each page title relevant to each particular page

Where to place KeywordsHTML Page Title

4040

Slides available from www.businesslink.gov.uk/southwest/eventspresentations

Where to place KeywordsPage Content

4141

Slides available from www.businesslink.gov.uk/southwest/eventspresentations

Where to place KeywordsMeta Description Tag

• Limit to around 150 characters

• Use on every page

• Customise for each page

4242

Slides available from www.businesslink.gov.uk/southwest/eventspresentations

Where to place KeywordsAlternative Attribute – aka Alt Tag

• Every Image needs one

• Build Keyword Count

• Comply with Disability Discrimination Act - Accessibility

4343

Slides available from www.businesslink.gov.uk/southwest/eventspresentations

HTML page name

www.sbas.org.uk/non-executive-director.htm

• Images

non-executive-director.jpg

• Use keywords for Text Links [Anchor Text]

Non Executive Directors

Where to place KeywordsName files with keywords

4444

Slides available from www.businesslink.gov.uk/southwest/eventspresentations

A Highlighter for the Search Engines

Where to place Keywords Header Tags <H1> </H1>

4545

Slides available from www.businesslink.gov.uk/southwest/eventspresentations

Page Title

Description Meta Tag

Web Address

Key phrase searched on

4646

Slides available from www.businesslink.gov.uk/southwest/eventspresentations

Where do they go?

• Page Content

• HTML Page Title

• Meta Page Description

• File / Image Names

• ALT Attributes

• Header Tags

• Navigation Link Anchor Text

• URLs

4747

Slides available from www.businesslink.gov.uk/southwest/eventspresentations

What Else Counts?

Google will measure your site based on “relevance”

• The number of times it is clicked in a search

• The number of INCOMING links

4848

Slides available from www.businesslink.gov.uk/southwest/eventspresentations

Link popularity

The free SEO Extension for Google Chrome

4949

Slides available from www.businesslink.gov.uk/southwest/eventspresentations

Are you registered?

5050

Slides available from www.businesslink.gov.uk/southwest/eventspresentations

Remember

Your web site is for your

CLIENTS

not the search engines

5151

Slides available from www.businesslink.gov.uk/southwest/eventspresentations

So Andy –

When are you going to tell us how to get to

NUMBER 1

in Google

5252

Slides available from www.businesslink.gov.uk/southwest/eventspresentations

Probably the

greatest marketing opportunity

known!

5353

Slides available from www.businesslink.gov.uk/southwest/eventspresentations

PPC

Results

5454

Slides available from www.businesslink.gov.uk/southwest/eventspresentations

Pay per Clickaka PPC, Adwords, Sponsored Links

Google Adwords 25 characters max

Check out Google Advertising 35 characters max

Get Started Today 35 Characters max

www.google.co.uk Home page URL

www.google.co.uk/adwords Where the click lands

5555

Slides available from www.businesslink.gov.uk/southwest/eventspresentations

Pay per Click – How it works

1st ad on page

Bid 30p per click

Pay 1p

5656

Slides available from www.businesslink.gov.uk/southwest/eventspresentations

Pay per Click – How it works

1st ad on page

Bid 30p per click

Pay 3p

2nd ad on page

Bid 20p per click

Pay 1p

5757

Slides available from www.businesslink.gov.uk/southwest/eventspresentations

Pay per Click – How it works

1st ad on page

Bid 30p per click

Pay 3p

2nd ad on page

Bid 20p per click

Pay 1p

3rd ad on page

Bid 50p per click

Pay 5p

5858

Slides available from www.businesslink.gov.uk/southwest/eventspresentations

The genius that is CTR

CTR = Click Through Ratio

= the % of Clicks against Impressions

Impressions (number of time your ad is displayed)

Clicks (number of times your ad is clicked on)

1% is so-so to OK

2% is OK

3% and above is doing well

5959

Slides available from www.businesslink.gov.uk/southwest/eventspresentations

Pay per Click – How it works

CTR 1.5%

1.5 x 30p = 45

Pay 3p

CTR 3%

3 x bid 20p = 60

Pay 1p

CTR 1%

1 x bid 50p = 50

Pay 5p

The impact of Quality Score

1st ad

2nd ad

6060

Slides available from www.businesslink.gov.uk/southwest/eventspresentations

So how can we

improve

the CTR?

6161

Slides available from www.businesslink.gov.uk/southwest/eventspresentations

Pay per Click – Champion & Challenger

53% 1085 22,849 4.75%

47% 476 20,262 2.35%

6262

Slides available from www.businesslink.gov.uk/southwest/eventspresentations

What else is there?

6363

Slides available from www.businesslink.gov.uk/southwest/eventspresentations

6464

Slides available from www.businesslink.gov.uk/southwest/eventspresentations

Email Marketing

6565

Slides available from www.businesslink.gov.uk/southwest/eventspresentations

Why Email Marketing?

• Build Loyalty

• Remind former clients that you are still around

• Advise clients of full range of services

• Provide easy access to latest – news/advice/offers

6666

Slides available from www.businesslink.gov.uk/southwest/eventspresentations

Why Email Marketing?

It’s Not Expensive

6767

Slides available from www.businesslink.gov.uk/southwest/eventspresentations

Why Email Marketing?

6868

Slides available from www.businesslink.gov.uk/southwest/eventspresentations

Why Email Marketing?It’s Effective

6969

Slides available from www.businesslink.gov.uk/southwest/eventspresentations

Email Marketing – Tools

• MailChimp www.mailchimp.com

• Vertical Response www.verticalresponse.com

• Constant Contact www.constantcontact.com

• AWeber www.aweber.com

• Mailing Manager www.mailingmanager.co.uk

• Graphic Mail www.graphicmail.co.uk

7070

Slides available from www.businesslink.gov.uk/southwest/eventspresentations

7171

Slides available from www.businesslink.gov.uk/southwest/eventspresentations

Viral Marketing

• Get other people to do your marketing for you

• It’s free

• Give them something in return if possible

7272

Slides available from www.businesslink.gov.uk/southwest/eventspresentations

Viral Marketing – How & Why

20

40020 x 20

400 x 20 8000

400 x 20 160,000

160,000 x 20 3.2m

7373

Slides available from www.businesslink.gov.uk/southwest/eventspresentations

Britain’s Got TalentSusan Boyle

Over 70m viewings in 1 week

Link to YouTube clip of Susan Boyle

http://www.youtube.com/watch?v=8OcQ9A-5noM

7474

Slides available from www.businesslink.gov.uk/southwest/eventspresentations

7575

Slides available from www.businesslink.gov.uk/southwest/eventspresentations

Blogging – Why

• An easy way to update latest news

• An informal way of communicating

• Helps with the search engine position of your website

• Opens your business to a wider audience

• Helps keep your clients updated

7676

Slides available from www.businesslink.gov.uk/southwest/eventspresentations

Blogging – Where

www.blogger.com

www.wordpress.com

7777

Slides available from www.businesslink.gov.uk/southwest/eventspresentations

Business Networks

7878

Slides available from www.businesslink.gov.uk/southwest/eventspresentations

Facebook IS Shirley Crabtree

7979

Slides available from www.businesslink.gov.uk/southwest/eventspresentations

Online Networking - Why

Reach new audiences

• Facebook – 550m

• MySpace – 110m

• Twitter – 145m

• LinkedIn – 75m

8080

Slides available from www.businesslink.gov.uk/southwest/eventspresentations

TWITTER

8181

Slides available from www.businesslink.gov.uk/southwest/eventspresentations

Twitter – Micro Blogging or Social Networking

8282

Slides available from www.businesslink.gov.uk/southwest/eventspresentations

8383

Slides available from www.businesslink.gov.uk/southwest/eventspresentations

Video Marketing

• YouTube – 2Bn videos watched………..DAILY

• Video results appearing in Google Search

=You’ve been framed!

Business Opportunity 2nd most searched site on the internet

8484

Slides available from www.businesslink.gov.uk/southwest/eventspresentations

Your Video

Video Marketing

8585

Slides available from www.businesslink.gov.uk/southwest/eventspresentations

Link to

What the heck is Social Media?

http://www.youtube.com/watch?v=QLd9q88ohUs

8686

Slides available from www.businesslink.gov.uk/southwest/eventspresentations

Guerrilla e-marketing

Join the r-evolution

Gu

err

illa

E-M

ark

eti

ng

Com

ing

soon

to a

ven

ue n

ear

you

8787

Slides available from www.businesslink.gov.uk/southwest/eventspresentations

How to eat an elephant

8888

Slides available from www.businesslink.gov.uk/southwest/eventspresentations

How to eat an elephant

Ask others in the business or close• Geeks• Family• Children

Upskill Yourself & Your Team• LMAS• Strategic Development

Bring in the Experts• Networking• Consultants

8989

Slides available from www.businesslink.gov.uk/southwest/eventspresentations

What’s Next?

• Critically assess your site

• Research keywords thoroughly

• Ensure your keywords are in the right places

• Monitor performance

Google Webmaster Tools www.google.com/webmasterGoogle Analytics www.google.com/analytics

• Continually monitor your site’s ranking and make improvements where possible

9090

Slides available from www.businesslink.gov.uk/southwest/eventspresentations

Resources

• Google Webmaster Resources

• Search Engine Watch – everything you need to know about SEO

• Market Leap – find out who links to you AND your competitors

• Google Keyword Tool – choose relevant keywords

• Drayton Bird – Direct Marketing genius

• Perry Marshall – FREE Google Adwords course

• Cardell Media – Marketing Guru, loads of FREE stuff!

• Bruce Clay – More excellent SEO information

9191

Slides available from www.businesslink.gov.uk/southwest/eventspresentations

Support and Advice

Andy PoultonBusiness Link

T: 01793 20 80 99M: 07966 547146E: andy.poulton@businesslinksw.co.uk

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