scrum masters: the full time role conundrum

The Full-Time Role

Conundrum

Scrum

Masters:

Craig Smith

Welcome…

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Show of Hands…

Scrum is an agile framework for completing complex projects. Scrum originally was formalized for software development projects, but works well for any complex, innovative scope of work. The possibilities are endless. The Scrum framework is deceptively simple. …No matter which impetus stops work, Scrum ensures that the most valuable work has been completed when the project ends.

“” What Is Scrum (Scrum Alliance)

Scrum

Defined

“

Deliver the Right Stuff

at the Right Time

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Deliver Stuff Right

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Scrum

Master

Defined

The Scrum Master is responsible for ensuring Scrum is understood and enacted. Scrum Masters do this by ensuring that the Scrum Team adheres to Scrum theory, practices, and rules. The Scrum Master is a servant-leader for the Scrum Team. The Scrum Master helps those outside the Scrum Team understand which of their interactions with the Scrum Team are helpful and which aren’t. The Scrum Master helps everyone change these interactions to maximize the value created by the Scrum Team.

“

“” The Scrum Guide, 2011

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What Scrum Masters do

Pushing

Tin

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Manifesto for a

Scrum Master

agilify.co.uk/agile-blog/scrummaster-manifesto

A Scrum

Master

Manifesto

scrummastermanifesto.org

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Dealing with the

Misconceptions

Full Time Role

Employment Trends

Traditional Scrum Teams

Development Team

Scrum Master

Product Owner

Team Size?

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Traditional Enterprise Teams

Development Team

Management

Chicken

Scaling Scrum Teams

Reality of Enterprise Teams

Customer

Development Teams

Product Owner/s

Scrum Master/s

Or Agile coaches

Management Other Internal Teams

Outsourced Teams Offshore Teams

Part Time /

Working

From Home

How do we deal

with the Enterprise?

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Upfront project

planning process that

typically happens

between IT and the

business.

Iterative and adaptive

approach to achieving the overall plan

that was first laid out in the 'Water' stage.

Controlled, infrequent production

release cycle that is

governed by organizational

policy and infrastructure

limitations

Water Scrum Fall

Water-Scrum-Fall

Scaled Agile Framework

One or Many Teams?

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The 7th Annual State of Agile Development Survey, 2012 (VersionOne)

Survey Results

So What Do We Do

All Day?

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Daily Scrum

Retrospective

Showcase

Reporting

Calculate Velocity

Monitor Impediments

Monitor Storywall

Backlog Planning

Time %

Scrum Master Duties

About 20%...

???

Scrum Master Duties

Time % in a two week sprint

42 Tasks for a Scrum Master

agiletrail.com/2011/11/14/42-tasks-for-a-scrum-masters-job/

A Scrum

Master

Manifesto

scrummastermanifesto.org

So How Do

I Help The

Team?

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Analyst / Customer

Developer Tester Automation

Elaboration / Specification

Acceptance Criteria

Project Manager

High Performing

AGILE

Product Owner

Scrum Master

Good Agile Team

Hat Head

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https://forrst-live.s3.amazonaws.com/posts/snaps/61910/mega.jpg?1298439348

0

20

40

60

80

100

FormingStorming

Norming

Performing

Scrum Master Skillset

Core Skillset

The Full Time Role Balance

Things Don’t

(Shouldn’t)

Stay the

Same

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Kanban? Image: http://rafaelhernamperez.files.wordpress.com/2012/11/kanbanboard.jpg

Who keeps

pushing a

performing team?

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Conflict Cloud

lassekoskela.com/thoughts/10/is-scrum-master-a-full-time-job/

Developer Tester Business

Analyst

Project

Manager

Team Leader

Executive Leader

C Level Leader

Other

Roles

Scrum Master

Architect

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Scrum

Master

Scrum Master Competencies?

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Scrum

Master

Agile Knowledge

Skillset Mastery

Admin. Skill

Facilitation Skillset

Coaching Skillset

Training Skillset

Scrum Master Competencies

Practices

Principles

Values

Working solutions Human interactions

Customer collaboration Responding to change

Co-location Daily standup

Iteration Planning Customer Showcase

Retrospective Adaptive release plan Cross functional team

Requirements as stories Planning / story wall

Informative workspace Burn up/down charts Parking lot diagrams

Success sliders Relatively sized work

One piece flow Kanban

Definition of done

Refactoring Continuous integration

(Acceptance) test driven development

Automated deployment Incremental design &

architecture Domain driven design

Technical spikes Exploratory testing

Collective code ownership

Ubiquitous language Crafstmanship

Team Practices Team Practices

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Transparency Frequent delivery

Customer involvement Technical excellence

Teamwork Self organisation Emergent design

Continuous improvement

Sustainable pace Servant leadership

Agile Knowledge

Administrative Mastery Administrative Skills

■ Storywall Organisation

■ Work Area

■ Booking Workshops /

Meetings

■ Collecting metrics

■ Tool organisation

■ Wiki gardening

■ Skilful use of pens, paper,

scissors, sticky tape, blu-tac

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Skillset Mastery

■ Mastery of core domain:

software development /

testing / business analysis /

project management

■ Knowledge of other domains

in team

■ Knowledge of business

domain to facilitate

communication with Product

Owner

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■ Techniques: Brainstorming, Affinity Mapping, Wisdom of the Crowd, Icebreakers, Futurespectives

■ Achieving session goals and objectives

■ Being neutral / impartial

■ Keeping focus

■ Achieving concensus with conflicting priorities and opinions

■ Keeping decisions and actions visible

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Facilitation Skills

■ Learning Models: Shu Ha Ri,

Graphic, Audible

■ Matching learning to

content and audience

■ Teaching through

demonstration: “Training

from the Back of the Room”

■ Games: Innovation Games,

Gamestorming, Tasty

Cupcakes

■ Mentoring post-training

■ Alternative delivery

methods Image: http://backontrack.org/images/30y/30y2.jpg

Training Skills

Coaching Models:

■ GROW Coaching Model

■ PrOpER Coaching Model

■ Results Coaching Model

■ 3 days, 3 things, 3 weeks

■ Integral (AQAL) Model

■ CLEAR Model

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Coaching Skills

Ri

(Expert /

Coach)

Ha

(Scrum

Master)

Shu

(Prac.)

Scrum Master Improvement Plan

So What Can

WE Do? Image: © Chuck Lorre Productions / Warner Bros. Television https://www.google.com.au/search?q=waste+snake&aq=f&oq=waste+snake&aqs=chrome.0.57l2j60l2j59j60.1503j0&sourceid=chrome&ie=UTF-8

Avoid

Scrum-But

Avoid

Scrum

Master-

But

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Scrum Master Wall

Image: Agile 2012 Agile Coaching Wall Workshop

Measure Your Practices

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Educate & Improve

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Deliver Value…

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Full Time Role?

Questions?

Craig Smith

http://www.craigsmith.id.au

craig@craigsmith.id.au

@smithcdau