satisfaction and dissatisfaction
Post on 08-Apr-2015
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Satisfaction and Dissatisfaction
By
Rikho gregorius W.
07020230038
Satisfaction and Satisfaction and DissatisfactionDissatisfaction
Satisfaction is a pleasant feeling which you get when you Satisfaction is a pleasant feeling which you get when you receive something you wanted, or when you have done receive something you wanted, or when you have done something you wanted to do.something you wanted to do.
Dissatisfaction is unpleasant felling in your complaint Dissatisfaction is unpleasant felling in your complaint when you get something that is not wanted to do.when you get something that is not wanted to do.
There are many kinds of expressionThere are many kinds of expression
• Expressing satisfaction Thank you everything is fine. I really like my new hair cut. I am satisfied with everything. Everything is perfect. I am happy enough with it. It is ok.
• Expressing satisfaction I am dissatisfied with the
service here. I am disappointed with the
result. I don’t like the color of the
suit. I have a complaint. We are fed up with your
decision.
Dialogue 1Dialogue 1Waitress : Is everything Ok, here?Waitress : Is everything Ok, here?
ManMan : Yes, thank you. Everything is fine. : Yes, thank you. Everything is fine.
Waitress : Is your steak satisfactory?Waitress : Is your steak satisfactory?
ManMan : Quite satisfactory. : Quite satisfactory.
Waitress : How about your roast beef?Waitress : How about your roast beef?
ManMan : It’s just right. I like it : It’s just right. I like it
Waitress : Will thee be anything else, then?Waitress : Will thee be anything else, then?
ManMan : No. Not at this moment. : No. Not at this moment.
Dialogue 2Dialogue 2BoyBoy : Mom, I don’t like the new wallpaper in my room.: Mom, I don’t like the new wallpaper in my room.
MomMom : Well, that’s just too bad. Be satisfied with it. I’m: Well, that’s just too bad. Be satisfied with it. I’m
going to change it now.going to change it now.
BoyBoy : But, it’s too dark for me to study there. I'm not: But, it’s too dark for me to study there. I'm not
satisfied with it.satisfied with it.
MomMom : Tom, it was what you wanted. Like it or hump it.: Tom, it was what you wanted. Like it or hump it.
You can change it, but with your own money.You can change it, but with your own money.
BoyBoy : OK, Mom.: OK, Mom.
Akhirul salam
Wassalamualaikum wr. Wb
Matur suwun
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