russia symposium 2012 corp overview draft 2

Russia Symposium 2012

InterSystems People

1300 People, 35 Offices, 6 Continents

Strength to Invest Strategically

0

100

200

300

400 • Consistent growth andprofitability

• Private, no outsideinvestors, no debt

• Customers in 100+countries

1978 2011

$383M

A Breakthrough Is …

Breakthrough (brāk’thrōō) noun

1. an act or instance of removing or surpassing an obstruction or restriction

2. any significant or sudden advance, development, achievement, or increase, as in scientific knowledge or diplomacy, that removes a barrier to progress

Breakthrough Applications

“A breakthrough application changesthe way that the user does his work.It doesn’t just automate processes:it innovates and alters them, oftenradically. They can have such adramatic effect that they changethe way an entire organizationfunctions.”

Barriers to New Applications

Economic uncertaintykeeps funding tight

Past failures make anynew project risky

Resistance to change addsto project cost and time

Key Competitor: “Do Nothing”

Breakthrough Apps Are Different

Different Better

Attributes of Breakthrough Apps

1 Deliver Mass Personalization

•Breakthrough Applications deliver whatever information the user requires, in whatever format is most appropriate, on whatever platform the user has at hand

Attributes of Breakthrough Apps

1 Deliver Mass Personalization

2 Unlock All Data

•Breakthrough Applications access any type of data, from conventional structured records to content (text, images, …) and device data•Breakthrough Applications eliminate

data silos

Attributes of Breakthrough Apps

1 Deliver Mass Personalization

2 Unlock All Data

3 Drive Informed Action

•Breakthrough Applications go beyond mere process automation to facilitate decision making and prompt actions to be taken

Keys to Breakthrough Applications

Caché

Ensemble

HealthShare

TrakCare

•Multi-dimensional database for complex structured and unstructured data

• Scalability to 10,000s of users to handle largest applications

• Reliability, availability, manageability to safely handle life & death systems

Caché @ MFS

• Creator of first mutual fund• $250B in assets under management

Caché @ MFS

Decide Execute

• Designed to cope with increasedvolatility and stringent compliance checks

• Caché delivers real time performance for$ billions in trades

ComplianceChecks

• New algorithmic trading system for portfolio managers

Caché @ Schneider Electric

• €22B global energy and industrial technology company

• Using Caché for systems to design, monitor and manage industrial systems in real time

• Caché object technology delivers high performance for millions of objects, without relational overhead

Caché @ Kaiser / Epic

•World’s largest private sectorelectronic health record system• Connects 8.6M people, 454

medical offices, 36 hospitals• 36 of 66 HIMSS Stage 7 Hospitals• 3.7M members use PHR, sending

850K secure emails per month tocare providers

Caché @ Kaiser / Epic

65,000 Users

100 Terabytes

Wealth of Information

Keys to Breakthrough Applications

Caché

Ensemble

HealthShare

TrakCare

•Most powerful solution for interconnecting systems in healthcare and beyond

• Powerful technologies (workflow, event processing, BPM, …) for driving action in connected applications

• Complete SOA development and execution platform

Ensemble @ Baxa

• Fully integrated IV room workflow manager, addressing highest risks for medication errors

• Ensemble, used as application platform and integration technology

• Delivered as SaaS

Ensemble @ Baxa

• 16M doses processed

• 500K potential medication errors prevented

• 90 customers operational with no significant unscheduled downtime

Ensemble @ UC Davis

Award winning IDN and Medical SchoolServing Northern California

Ensemble @ UC Davis

Ensemble

DICOMRDSR

DoseRegistr

y

• Implements California law that requires

•Radiation doses to be recorded in patient health records

•Overdoses to be reported to patients, treating doctors, and Public Health

• Support research into radiation dosing

Ensemble @ Jayex

• Standards-based connectivity for demographic and clinical data

• Cost-effective and reliable deployment with a wide variety of applications

Touch ScreenSelf- Check-In

Kiosk

PAS

EMR

Ensemble

Ensemble @ CSC

Local Service Provider for60% of England under the

NHS National Programme for IT

Keys to Breakthrough Applications

Caché

Ensemble

HealthShare

TrakCare

• Platform for connected / coordinated care at local, regional, national level

• Healthcare-specific active analytics for driving care improvements for individual patients and populations

HealthShare in USA

Residents Physicians

Illinois 12M 34K

Missouri 6M 16K

New York 19M 65K

HealthShare in Denmark

Enables sharing of patient informationby healthcare providers, government

agencies, and citizens nationwide

Path to Improved Outcomes

Share

Capture

Understand

Act

Strategic healthcare

informatics platform

HealthShare @ MemorialCare

“HealthShare’s wide range of capabilities isoffered on a technology platform that makescommunication with physician practices ofany size consistent and manageable”

HealthShare

StrategicHealthcareInformatics

Platform

Customer Solutions

HealthShare Components

Pati

ent I

ndex

Com

posi

te

Hea

lth

Rec

ord

Prov

ider

D

irec

tory

Clin

icia

nV

iew

er

Cons

ent

Man

agem

ent

Term

inol

ogy

Clin

ical

Mes

sage

D

eliv

ery

Act

ive

Ana

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cs

Power and Flexibility to Address Toughest Connected Care Challenges

HIE Platform Leader

InterSystemsHealthShareRated Leader

Keys to Breakthrough Applications

Caché

Ensemble

HealthShare

TrakCare

• Holistic solution for clinical and administrative needs across continuum of care: hospital, mental health, clinic, lab, community, …

• Incredibly adaptable to global healthcare practices

•Web-based, for lowest-cost delivery

Gartner Magic QuadrantGlobal Enterprise EHR

“Of all the global enterpriseEHR products developedoutside the U.S., TrakCareis the more mature.”

TrakCare @ UFH

• International standardhealthcare organizationin China

• Serving Chinese andexpatriate patients inBeijing, Guangzhou,Shanghai, Tianjin

TrakCare @ NHLS

• National Health LaboratorySystem provides complete lab /pathology services for 42 millionpeople in South Africa

• Centralized system for 5700+staff in 228 labs

TrakCare @ Scotland

• National program to make patient care safer and more effective by making available the right information in the right place at the right time

• Initial five health boards represent more than half of population, ranging from very small / rural to very large / urban

TrakCare @ Scotland

• Broad range of PAS & clinical functionality• Contract to live in 18 months• Deployment of additional functionality ongoing

2010 2011 2012

Scotla

nd Edition

Contract

Signed

1st B

oard Live

5th B

oard Live

Keys to Breakthrough Applications

Caché

Ensemble

HealthShare

TrakCare

4 Products, 1 Goal

Empowering You To Deliver

Breakthroughs

Keys to Breakthrough Applications

DeepSee

iKnow

Caché

Ensemble

HealthShare

TrakCare

Breakthrough Technologies

Breakthrough Technologies

• Delivers direct analytic access to transactional data

• Enhances the value of existing systems

Real TimeData

Access

Drive Informed

ActionAnalytics

DeepSee

DeepSee

• Embeddable, to provide access in context at the point of action

•With iKnow, enables quantitative and qualitative analytics

• Connectable, to drive insight to the point of action

Caché @ vision4health

One of Europe’s leadingsuppliers of laboratoryand diagnostic software

solutions

DeepSee @ vision4health

Intuitive AnalysisFor Users AtEvery Level

• Embedded dashboardsfor end users

• Real-time process control forlab operations

• Extensive capabilities for power users

Real Time Analytics @ Hunterdon

“We can use dashboards to monitor real-timedata and it’s totally transparent to our usersthat the information is coming from multiplesystems”

Real Time Analytics @ Hunterdon

• Improving quality of care

• Reducing readmissions

Across Multi-SiteCare Delivery System

Focus On

Breakthrough Technologies

grounds

Relation

Volcanic ash

Concept

presidential plane

Concept

• Focused on unlocking the information in unstructured data

• Enables sophisticated display, navigation, matching, …

iKnow

iKnow @ Customer Support

Problem: How to assign support questions to “best” person for quick and accurate response?

???

Typical Approach

• Expensive to maintain skills DB

•May not be effective at routing questions to best responder

???

Tag withKeyword

s

Match with

Skills DB

Skills

SupportDatabase

iKnow Approach

• No need to create ontology or skills database in advance

• Can incorporate past performance (e.g. speed to answer, satisfaction rating) into routing decision

• System gets smarter over time

???

Match via Similarity

to Prior Questions

SupportDatabase

iKnow Is …

Uses in healthcare, media, legal, real estate, contact centers …

Domain-Independent

Content routing, discrete data extraction, tone analysis ...

Multi-Purpose

English, Spanish, French, Portuguese, German, Dutch …

Multi-Lingual

No need for upfront knowledge, dictionaries, expert input ...

Pro-Active

iKnow @ Immobilien Scout 24

Largest German website forreal estate transactions, with7M unique visitors per month

iKnow @ Immobilien Scout 24

* 40% Free Text

Existing Real Estate

Listings*

Enhanced Listings

iKnow

• Year of construction• Type of heating• Property area

Aim: Enhance search using facts not included in structured listings

ResultsHit Rate: 85 – 90%Error Rate: 1 – 2%

Advanced Technology Built-In

TrakCare

✔ DeepSee✔ iKnow

HealthShareEnterprise

✔ DeepSee✔ iKnow

CachéEnterprise

✔ DeepSee✔ iKnow

EnsembleEnterprise

✔ DeepSee✔ iKnow

A Creative Technology Partner

With a Passion

For Excellence

And Customer Success

InterSystems Is

Russia Symposium 2012