russia symposium 2012 corp overview draft 2
TRANSCRIPT
Russia Symposium 2012
InterSystems People
1300 People, 35 Offices, 6 Continents
Strength to Invest Strategically
0
100
200
300
400 • Consistent growth andprofitability
• Private, no outsideinvestors, no debt
• Customers in 100+countries
1978 2011
$383M
A Breakthrough Is …
Breakthrough (brāk’thrōō) noun
1. an act or instance of removing or surpassing an obstruction or restriction
2. any significant or sudden advance, development, achievement, or increase, as in scientific knowledge or diplomacy, that removes a barrier to progress
Breakthrough Applications
“A breakthrough application changesthe way that the user does his work.It doesn’t just automate processes:it innovates and alters them, oftenradically. They can have such adramatic effect that they changethe way an entire organizationfunctions.”
Barriers to New Applications
Economic uncertaintykeeps funding tight
Past failures make anynew project risky
Resistance to change addsto project cost and time
Key Competitor: “Do Nothing”
Breakthrough Apps Are Different
Different Better
Attributes of Breakthrough Apps
1 Deliver Mass Personalization
•Breakthrough Applications deliver whatever information the user requires, in whatever format is most appropriate, on whatever platform the user has at hand
Attributes of Breakthrough Apps
1 Deliver Mass Personalization
2 Unlock All Data
•Breakthrough Applications access any type of data, from conventional structured records to content (text, images, …) and device data•Breakthrough Applications eliminate
data silos
Attributes of Breakthrough Apps
1 Deliver Mass Personalization
2 Unlock All Data
3 Drive Informed Action
•Breakthrough Applications go beyond mere process automation to facilitate decision making and prompt actions to be taken
Keys to Breakthrough Applications
Caché
Ensemble
HealthShare
TrakCare
•Multi-dimensional database for complex structured and unstructured data
• Scalability to 10,000s of users to handle largest applications
• Reliability, availability, manageability to safely handle life & death systems
Caché @ MFS
• Creator of first mutual fund• $250B in assets under management
Caché @ MFS
Decide Execute
• Designed to cope with increasedvolatility and stringent compliance checks
• Caché delivers real time performance for$ billions in trades
ComplianceChecks
• New algorithmic trading system for portfolio managers
Caché @ Schneider Electric
• €22B global energy and industrial technology company
• Using Caché for systems to design, monitor and manage industrial systems in real time
• Caché object technology delivers high performance for millions of objects, without relational overhead
Caché @ Kaiser / Epic
•World’s largest private sectorelectronic health record system• Connects 8.6M people, 454
medical offices, 36 hospitals• 36 of 66 HIMSS Stage 7 Hospitals• 3.7M members use PHR, sending
850K secure emails per month tocare providers
Caché @ Kaiser / Epic
65,000 Users
100 Terabytes
Wealth of Information
Keys to Breakthrough Applications
Caché
Ensemble
HealthShare
TrakCare
•Most powerful solution for interconnecting systems in healthcare and beyond
• Powerful technologies (workflow, event processing, BPM, …) for driving action in connected applications
• Complete SOA development and execution platform
Ensemble @ Baxa
• Fully integrated IV room workflow manager, addressing highest risks for medication errors
• Ensemble, used as application platform and integration technology
• Delivered as SaaS
Ensemble @ Baxa
• 16M doses processed
• 500K potential medication errors prevented
• 90 customers operational with no significant unscheduled downtime
Ensemble @ UC Davis
Award winning IDN and Medical SchoolServing Northern California
Ensemble @ UC Davis
Ensemble
DICOMRDSR
DoseRegistr
y
• Implements California law that requires
•Radiation doses to be recorded in patient health records
•Overdoses to be reported to patients, treating doctors, and Public Health
• Support research into radiation dosing
Ensemble @ Jayex
• Standards-based connectivity for demographic and clinical data
• Cost-effective and reliable deployment with a wide variety of applications
Touch ScreenSelf- Check-In
Kiosk
PAS
EMR
Ensemble
Ensemble @ CSC
Local Service Provider for60% of England under the
NHS National Programme for IT
Keys to Breakthrough Applications
Caché
Ensemble
HealthShare
TrakCare
• Platform for connected / coordinated care at local, regional, national level
• Healthcare-specific active analytics for driving care improvements for individual patients and populations
HealthShare in USA
Residents Physicians
Illinois 12M 34K
Missouri 6M 16K
New York 19M 65K
HealthShare in Denmark
Enables sharing of patient informationby healthcare providers, government
agencies, and citizens nationwide
Path to Improved Outcomes
Share
Capture
Understand
Act
Strategic healthcare
informatics platform
HealthShare @ MemorialCare
“HealthShare’s wide range of capabilities isoffered on a technology platform that makescommunication with physician practices ofany size consistent and manageable”
HealthShare
StrategicHealthcareInformatics
Platform
Customer Solutions
HealthShare Components
Pati
ent I
ndex
Com
posi
te
Hea
lth
Rec
ord
Prov
ider
D
irec
tory
Clin
icia
nV
iew
er
Cons
ent
Man
agem
ent
Term
inol
ogy
Clin
ical
Mes
sage
D
eliv
ery
Act
ive
Ana
lyti
cs
Power and Flexibility to Address Toughest Connected Care Challenges
HIE Platform Leader
InterSystemsHealthShareRated Leader
Keys to Breakthrough Applications
Caché
Ensemble
HealthShare
TrakCare
• Holistic solution for clinical and administrative needs across continuum of care: hospital, mental health, clinic, lab, community, …
• Incredibly adaptable to global healthcare practices
•Web-based, for lowest-cost delivery
Gartner Magic QuadrantGlobal Enterprise EHR
“Of all the global enterpriseEHR products developedoutside the U.S., TrakCareis the more mature.”
TrakCare @ UFH
• International standardhealthcare organizationin China
• Serving Chinese andexpatriate patients inBeijing, Guangzhou,Shanghai, Tianjin
TrakCare @ NHLS
• National Health LaboratorySystem provides complete lab /pathology services for 42 millionpeople in South Africa
• Centralized system for 5700+staff in 228 labs
TrakCare @ Scotland
• National program to make patient care safer and more effective by making available the right information in the right place at the right time
• Initial five health boards represent more than half of population, ranging from very small / rural to very large / urban
TrakCare @ Scotland
• Broad range of PAS & clinical functionality• Contract to live in 18 months• Deployment of additional functionality ongoing
2010 2011 2012
Scotla
nd Edition
Contract
Signed
1st B
oard Live
5th B
oard Live
Keys to Breakthrough Applications
Caché
Ensemble
HealthShare
TrakCare
4 Products, 1 Goal
Empowering You To Deliver
Breakthroughs
Keys to Breakthrough Applications
DeepSee
iKnow
Caché
Ensemble
HealthShare
TrakCare
Breakthrough Technologies
Breakthrough Technologies
• Delivers direct analytic access to transactional data
• Enhances the value of existing systems
Real TimeData
Access
Drive Informed
ActionAnalytics
DeepSee
DeepSee
• Embeddable, to provide access in context at the point of action
•With iKnow, enables quantitative and qualitative analytics
• Connectable, to drive insight to the point of action
Caché @ vision4health
One of Europe’s leadingsuppliers of laboratoryand diagnostic software
solutions
DeepSee @ vision4health
Intuitive AnalysisFor Users AtEvery Level
• Embedded dashboardsfor end users
• Real-time process control forlab operations
• Extensive capabilities for power users
Real Time Analytics @ Hunterdon
“We can use dashboards to monitor real-timedata and it’s totally transparent to our usersthat the information is coming from multiplesystems”
Real Time Analytics @ Hunterdon
• Improving quality of care
• Reducing readmissions
Across Multi-SiteCare Delivery System
Focus On
Breakthrough Technologies
grounds
Relation
Volcanic ash
Concept
presidential plane
Concept
• Focused on unlocking the information in unstructured data
• Enables sophisticated display, navigation, matching, …
iKnow
iKnow @ Customer Support
Problem: How to assign support questions to “best” person for quick and accurate response?
???
Typical Approach
• Expensive to maintain skills DB
•May not be effective at routing questions to best responder
???
Tag withKeyword
s
Match with
Skills DB
Skills
SupportDatabase
iKnow Approach
• No need to create ontology or skills database in advance
• Can incorporate past performance (e.g. speed to answer, satisfaction rating) into routing decision
• System gets smarter over time
???
Match via Similarity
to Prior Questions
SupportDatabase
iKnow Is …
Uses in healthcare, media, legal, real estate, contact centers …
Domain-Independent
Content routing, discrete data extraction, tone analysis ...
Multi-Purpose
English, Spanish, French, Portuguese, German, Dutch …
Multi-Lingual
No need for upfront knowledge, dictionaries, expert input ...
Pro-Active
iKnow @ Immobilien Scout 24
Largest German website forreal estate transactions, with7M unique visitors per month
iKnow @ Immobilien Scout 24
* 40% Free Text
Existing Real Estate
Listings*
Enhanced Listings
iKnow
• Year of construction• Type of heating• Property area
Aim: Enhance search using facts not included in structured listings
ResultsHit Rate: 85 – 90%Error Rate: 1 – 2%
Advanced Technology Built-In
TrakCare
✔ DeepSee✔ iKnow
HealthShareEnterprise
✔ DeepSee✔ iKnow
CachéEnterprise
✔ DeepSee✔ iKnow
EnsembleEnterprise
✔ DeepSee✔ iKnow
A Creative Technology Partner
With a Passion
For Excellence
And Customer Success
InterSystems Is
Russia Symposium 2012