really simple search - alfresco
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Really Simple Search
Dr. Ian Howells, AlfrescoCMO Alfresco
www.alfresco.com
View the recorded webinar here:tinyurl.com/simple-search
Agenda
● The Front Office Knowledge Worker and the Mountain
● The Cost to a Business of Poor Search
● Commoditizing and Consumerizing Search
● Searching Content
● Alfresco Search
● Alfresco Configuration
● More Information
View the recorded webinar here:tinyurl.com/simple-search
The Front Office Knowledge Worker and the Mountain
● 80% of Information in a Company is Content
● Growing at 75% a Year
● Knowledge Workers spend 30% to 40% of their Time on Document Related Tasks
View the recorded webinar here:tinyurl.com/simple-search
Fit Within the User’s EnvironmentContent-as-a-Service
● As Simple as a Shared Drive
● As Simple as Email
● As Simple as Google Search
● Rules Automation
● Zero-Footprint Client
● Web 2.0 Client IntegrationRules
Automation
•WebSearch
•SharedDrive
Interface•Office
Interface•Email
Interface•Search•Version
•Audit•Workflow
View the recorded webinar here:tinyurl.com/simple-search
The Search Syndrome● Can’t Find Documents
● 45% of Users find Gathering Information about another part of the Company a Challenge
● Managers spend up to two hours a day searching for information
● Can’t Find the Right Version ● 42% of Users Accidentally use the Wrong Information at least Once
per Week
● Easier to Search for Competitors Information● Only 31 percent said that competitor information is hard to get
● Often Information is not Valuable● More than 50 percent of the information they obtain has no value to
them
● Content from Multiple Sources● On average 3 sources for information on competitors, customers, and
projects● 57% numerous sources causes difficulties
● Information is not Distributed in Time to be Useful● 59% miss valuable information everyday to to poor distribution
SharedDrive
Interface
Managers Say the Majority of Information Obtained for Their Work Is UselessAccenture Survey January 2007 View the recorded webinar here:
tinyurl.com/simple-search
The Cost of Poor Search
HeavySearchers
MediumSearchers Light
Searchers
Hours spent searching (annually)1 150 50 38.7
Time saved by replacing poor search (%)2 53.4% 53.4% 53.4%
Time saved (hours per week, per user) 1.54 0.51 0.40
Value of time saved (per user per year)3 $2,311 $770 $596
Value of time saved (for 500 users) $1,155,443 $385,148 $298,104
% ROI for 500 users 6,540% 2,113% 1,613%
Payback period 11 days 33 days 42.6 days
% ROI for 250 users 3,220% 1,007% 757%
Payback period 22 days 66 days 85.2 days
Poor search was the greatest single cause of reduced usability across intranets
Search usability accounted for an estimated 43 percent of the difference in employee productivity between the best and worst intranets.” Intranet Usability, Nielsen Norman Group, November 2002 View the recorded webinar here:
tinyurl.com/simple-search
Consumerizing SearchZero Training Search
View the recorded webinar here:tinyurl.com/simple-search
Social SearchTagging, Rating and Trust
● Search on Content
● Search on Tags
● Search on Opinions
View the recorded webinar here:tinyurl.com/simple-search
9
Blur the Internal and External
Enterprise Apps
Search Engines
My Identity
News & Alerts
Feeds
Content Repos& Archives
References
Social Knowledge Taxonomy &Folksonomy
Teams & Projects
View the recorded webinar here:tinyurl.com/simple-search
Searching ContentMore than Just the Words
● Content
● Location – Folder
● Properties
View the recorded webinar here:tinyurl.com/simple-search
Searching ContentSecurity and Lifecycle
● Security
● Lifecycle Management Authoring Review Distribution
AuthorOnly
ReviewersOnly Everyone
HR ONLY!
View the recorded webinar here:tinyurl.com/simple-search
Searching AlfrescoWebsite and Repository
● As Simple as a Website
● Standard Interface
● Full Security
● Zero Training
View the recorded webinar here:tinyurl.com/simple-search
Office Integration and Search
● Search
● Preview● Tagging
● Other Functionality● Space Browsing● Checkin/out● Create New● Version History● Properties● Workflow Tasks● Compare
View the recorded webinar here:tinyurl.com/simple-search
Alfresco Client Search
● Simple Search
● Simple to Add Further Constraints to Reduce Hits
● Secure Access● Security● Lifecycle
View the recorded webinar here:tinyurl.com/simple-search
Alfresco Advanced Search and Options
View the recorded webinar here:tinyurl.com/simple-search
Alfresco Taxonomy Based Search
● Hierarchical Categories
● Multiple Category Search
● Combined with other Advanced Options
● E.g. Find all ● European Financial Products ● From US Banking Divisions● That are Fixed Income Derivatives● Developed after January 2008● Contain Eastern Europe
View the recorded webinar here:tinyurl.com/simple-search
Alfresco Distributed Search
● Why● Corporate HR Repository● Corporate Standards● Corporate Standard Operating
Procedures
● Open Search● One at a Time
● Alfresco● Multiple Alfresco Repositories
View the recorded webinar here:tinyurl.com/simple-search
Alfresco Federated Search● Why
● Competitive Analysis• Corporate Repository• Competitor Website• Competitor Blogs• Community Wiki
● Open Search● One at a Time
● Alfresco● Multiple Alfresco
Repositories● Internal/External● Wikis● Blogs
View the recorded webinar here:tinyurl.com/simple-search
Multi-Repository SearchOpenSearch Client
● Standards are Critical● Hundreds of Adaptors● or● RSS, Atom Supported
Repositories
● Wiki, Blogs
View the recorded webinar here:tinyurl.com/simple-search
iGoogle Gadget
● Content-as-a-Service
● Search-as-a-Service
● iGoogle Gadget
● Standard Interface
● Full Security
● Zero Training
View the recorded webinar here:tinyurl.com/simple-search
Alfresco Search Architecture
Full-text Indexes& Categories Storage
MetadataDBMS
App ServerWeb Applications
Virtual File System
WebDAV
CIFS
FTPContent
Repository
Business Process
Engine
CRM
Web Services
Portal Server
Knowledge Portals
High Availability
Hot Standby
View the recorded webinar here:tinyurl.com/simple-search
OpenSearch
● Attributes – RDBMS● Title, Description, Author● Configurable
● Content - Lucene
View the recorded webinar here:tinyurl.com/simple-search
Adding Multiple Repositories to OpenSearch
● tomcat\webapps\alfresco\WEB-INF\classes\alfresco\templates\api
● KeywordSearchDescription_view_opensearchdescription.ftl
View the recorded webinar here:tinyurl.com/simple-search
KeywordSearchDescription_view_opensearchdescription.ftl
● <?xml version="1.0" encoding="UTF-8"?>
● <OpenSearchDescription xmlns="http://a9.com/-/spec/opensearch/1.1/" xmlns:alf="http://www.alfresco.org">
● <ShortName>Alfresco IanDemo Repository</ShortName>
View the recorded webinar here:tinyurl.com/simple-search
Distributed OpenSearch● Configuration
● Web-api-config-custom.xml● tomcat\shared\classes\alfresco\
extension
View the recorded webinar here:tinyurl.com/simple-search
Web-api-config-custom.xml
● <!-- Example: Registration of Alfresco's Open Talk Blog -->
● <!-- -->
● <engine label="Alfresco Open Source Talk" proxy="opentalk">
● <url type="application/rss+xml">
● http://blogs.alfresco.com/opentalk/os-query?s={searchTerms}&itemstart={startIndex?}&itempage={startPage?}&itemlimit={count?}
● </url>
● </engine>
● <!-- -->
● <!-- Example: Registration of Yahoo Uk News -->
● <!-- -->
● <engine label="Yahoo UK News" proxy="yahooUKNews">
● <url type="application/rss+xml">
● http://uk.news.search.yahoo.com/news/rss?p={searchTerms}
● </url>
● </engine>
View the recorded webinar here:tinyurl.com/simple-search
Summary
● The End of the Enterprise Content Management Suite
● Content-as-a-Service
● Search-as-a-Service
● Internal and External
● Multiple Repositories, Multiple Sources
● For all Users● Commoditization● Comsumerization
View the recorded webinar here:tinyurl.com/simple-search
More Information
● Upcoming Webinars● 17th July – Alfresco Web Content Management Deployment and Replication for High Scalability● 24th July - Records Management
● On Demand Webinars
● Content Community● White Papers● Tech Tips● Documentation● Sample Code● Sample Applications
● Alfresco Enterprise Test Drive● On Demand● Download
● Alfresco Labs Download
View the recorded webinar here:tinyurl.com/simple-search
Getting Access to Alfresco 2.2
View the recorded webinar here:tinyurl.com/simple-search
Demonstration
View the recorded webinar here:tinyurl.com/simple-search
Really Simple Search
View the recorded webinar here:tinyurl.com/simple-search
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