project ‘millenium’ by ms. dejana vratnica radovic, municipality of podgorica, montenegro

Project ‘Millenium’

Third International Conference e-Third International Conference e-Society.mkSociety.mk

November 2007, Skopje, MacedoniaNovember 2007, Skopje, Macedonia

Ms. Dejana VratnicaMs. Dejana VratnicaIT Center of Municipality of Podgorica, IT Center of Municipality of Podgorica,

MontenegroMontenegro

www.e-society.org.mk

1.The e-City of Podgorica - Vision1.The e-City of Podgorica - Vision

2. Strategy and Activities2. Strategy and Activities

3. Current status of Project3. Current status of Project

4. Problems4. Problems

Contents

Introducing the highest ICT solutions in all business processes, and as a leading city, providing the best practice for other local government units among Montenegro and further

Enhance the life quality of people by establishing new public service environmentThus, by 2009, Podgorica will become one of the top IT developed city in Montenegro.

Vision Mission

The e-City of Podgorica - Vision

2. Strategy and activities

Provision of infrastructure

Education

Improving operational

efficiency

Improving transparency

Implementing new public

services

conducted through several phases

conducted through several phases

during three-year period during three-year period

Implementation will be:Implementation will be:

using Microsoft technology using Microsoft technology

3.1 Infrastructure(1/2) A series of

infrastructure development was planned and executed.All local administration offices separated in 9 locations are networkedHigh speed fiber optical network are provided for majority of locationsAll departments are computerized and connected to internet

3.1 Infrastructure(2/2)

Private network

AD

Internet

ISA 2006

DMZ

MS Exchange

3.2 Education

Our staff take e-learning, IT training courses or seminars

IT specialistsIT specialists Microsoft Certified training, Microsoft Certified training, e-learninge-learning

CIO, IT managerCIO, IT manager Seminars, e-learning Seminars, e-learning

StaffStaff IT training, Workshops IT training, Workshops

CreationCreation

Document Management system

DistributionDistribution

StorageStorage

DisposalDisposal

Reference

Operation

Reference

Storage

Networks and databases enable us to start with implementation of Document Management system

Networks and databases enable us to start with implementation of Document Management system

3.3 Business process efficiency(1/2)

3.3 Business process efficiency(2/2)

Data and information sharing using servers

Standardization of administration procedures

Automating business processes

•Reduced workload of manually transferring documents between people.

•Provided easy document sharing and search functions.

•Reduced storage space and cost.

Activities Current status Goal

Achieving paperles

s and efficient business processe

s

Achieving paperles

s and efficient business processe

s

Business processes are being changed…Business processes are being changed…

3.4 Transparency improvement

http://www.podgorica.cg.yu

• Official Web site has been set up

• Public information are disclosed

• Citizen can obtain various information at any time

3.5 New public services

SMS SMS ServiceService

Web PortalWeb PortalCall CenterCall CenterInfo kiosk Info kiosk

Two-way Two-way serviceservice

4. Problems

•Staff’s resistance to new business process

•Shortage in IT specialists

•Delay in the provision of PKI

•Delay in legislation

Message

Strong leadership with clear vision and target

Thank you for your attention!Thank you for your attention!