pressure ulcer prevention: zero tolerance - wales for patient safety... · pressure ulcers are: ......

IntroductionPressure ulcers are:• Common in hospitals• Distressing and degrading for patients• Sometimes life-threatening• Expensive to treat: £2.1BN per year in the UK• Almost always avoidable

Setting• ABM University Health Board, South Wales• 4 Acute Hospitals• 17,000 Sta�• 92 Secondary and tertiary care wards• Serving 600,000 population (DGH services)

Objectives• To identify patients at risk of pressure ulcers • To achieve cultural change through the model for

improvement / PDSA cycles (figure 1)• To apply the SKIN prevention bundle for at risk

patients • To reduce by 50% the incidence of pressure

ulcers per 1000 bed-days• To introduce new measures for pressure ulcer

incidents• To create real-time reporting of pressure ulcers as

they occur

Measures• % Compliance with standard risk assessment

tools (Waterlow score, Nutrition risk scores)• Number of days since a pressure ulcer (of any

grade) last developed on the ward• Incidence per 1000 bed-days

Methods• The SKIN bundle communication tool was

designed and refined (Figure 2) using small cycles of change (PDSA cycles)

• The bundle is applied to patients “at risk” (Waterlow score >15)

• Interventions are tailored to individual patients need and reviewed frequently

• SKIN Bundle communication tool is highly visible to all

• All sta� groups, patients and carers actively engaged through education, visual cues, information sheets and publically displayed “Safety Crosses” on wards PDSA cycles repeated on each ward as programme rolled out to create local ownership

• Strong executive support and key stakeholder involvement through a project team and executive safety “walk-rounds”

Pressure ulcer prevention: zero tolerance

Summary

Over 10% of UK hospital in-patients

have pressure ulcers despite an extensive

knowledge of their causes and prevention.

We believed that nearly all pressure

ulcers are preventable and that using a

care bundle approach and the model

for improvement we could halve their

incidence. Using small cycles of change

(PDSA cycles) we introduced the SKIN

bundle methodology across 92 acute

general and specialist wards. Exceptional

results have been achieved across the

organisation with one ward passing

600 days without an ulcer of any grade

developing. Zero tolerance of pressure

ulcers is realistic and knowledge can be

translated e�ectively into action.

Hamish Laing BSc FRCS(Plast), Consultant Plastic & Reconstructive Surgeon, ABM University Health Board, Wales, hamish.laing@wales.nhs.uk

Contact Details Delivered by:

Results• After a phased roll out over 2 years, all 92 wards

and A&E are using the SKIN bundle

• Pressure ulcer rates have dropped dramatically (Figure 3)

• Pilot ward went over 630 days without an ulcer of any grade developing

• All wards have seen long periods without any ulcers

• The culture of pressure ulcers as “inevitable” has changed

• Reduced rates has allowed root cause analysis of any ulcers that do occur

• SKIN bundle now to be rolled out across the whole of NHS Wales in 2010

Conclusions• It is possible to apply the knowledge of pressure

ulcer prevention in an e�ective and sustained way

• Cultural change and local ownership are essential components of the success

• The SKIN Bundle is an e�ective set of interventions for prevention

• The Model for Improvement is an e�ective vehicle for introducing these changes

• The “number of days since an ulcer last developed” is a powerful measure

• A Zero Tolerance to hospital acquired pressure ulcers is realistic

• We should strive to make all our hospitals pressure ulcer free

ReferencesModel for Improvement after Demming WE. The New Economics for Industry, Government and Education. MIT Press, Cambridge MA. 1994

www.1000livescampaign.wales.nhs.uk

www.abm.wales.nhs.uk

Figure 2. An example SKIN Bundle Communication Tool, kept at the end of the patients bed and tailored according to the individuals need

Figure 3. Data from a range of di�erent ward settings during rollout demonstrating long periods without a pressure ulcer (grade 1-4) developing. A dramatic improvement.

Figure 1. PDSA Cycle: The Model for Improvement uses small cycles of change to create local ownership as the care bundle is adapted and adopted to suit ward practices

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