presentation by geert bouckaert, at the meeting on fostering inclusive growth and trust in justice...

Fostering Inclusive Growth and

Trust in Justice Institutions

Geert Bouckaert

President of IIAS

KU Leuven Public Governance Institute

Public Governance Institute

Preliminary remarks: role of distrust

Trust Distrust

Functional How: attitude of suspending

risk

Why: cooperation, open

system, flexible, …

How: value added of inspection,

audit,

Why: checks and balances,

sound caution,

Dysfunctional How: blind too high-risk

taking, hidden opportunism,

excessive vulnerability

Why not: high potential loss

of Public Value

How: high transaction costs

(regulation, audit), reject

openness, collaboration, …

Why not: high transaction cost,

Public Governance Institute

Preliminary Remarks: types of judicial trust

1.Trust 1 (T1): of citizens and organisations in Justice

Organisations and Institutions;

2.Trust 2 (T2): of Justice Organisations and Institutions in

citizens and organisations; and

3.Trust 3 (T3): within Justice Organisations and Institutions

Issues:

-Level of trust of T1, T2, and T3 (High or Low)

-Spread between T1, T2, and T3 (High or Low)

-Variance within T1, within T2, within T3 (High or Low)

Public Governance Institute

Preliminary remarks: different levels

• Macro: “justice” is trustworthy

• Meso: judicial policies

• Micro: procedural fairness (time, result, transparency,…)

• Judicial Quality versus Judicial Trust

• Quality, Perception (Justice must be (seen to be) made),

Expectations, Satisfaction

Public Governance Institute

QUALITY SATISFACTION TRUST

Public Governance Institute

Macro-level

Meso-level

Micro-level

Input Activity Output Effect/Outcome Trust

Input Activity Output Effect/Outcome Trust

Input Activity Output Effect/Outcome Trust

Public Governance Institute

Facts about what?

• Institutions are more than a set of Organisations

• Justice is a societal verb with a chain of events,

activities, and actors

Public Governance Institute

Justice and Youth: A Belgian Case

Public Governance Institute

Penal law chain (Belgium)

Public Governance Institute

Judicial Trust: how does it work?

Public Governance Institute

Judicial Trust: how does it work?

TRUST

OUTCOMEINPUT

ACTIVITYOUTPUT

Public Governance Institute

Justice: From Quality to Trust?

Public Governance Institute

Public Governance Institute

K.U.Leuven Public Governance Institute Parkstraat 45 bus 3609, B-3000 Leuven, Belgium

www.publicgov.eu

IIAS

Rue Defacqz, 1 box 11, B-1000 Brussels, Belgium

www.iias-iisa.org